The White Company Reviews

Consumer ratings of The White Company

Feedback for www.thewhitecompany.com has been compiled from 67932 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
4 Hour(s) ago

Breakfast in Bed Tray

Service
Product

Service rating : I didn't receive the tray until 1 mth after order however I did receive 1 email to say there was a problem.
Product: the tray s of a good standard, but then it was quite expensive

No Comment
4 Hour(s) ago

Classic Cotton Robe (WH)

  • Customer also reviewed:
  • English Floral Nightdress
  • LS 1x1 Rib Crew Neck Tee
  • etc.
Service
Product

Excellent products and excellent service. No complaints

No Comment
4 Hour(s) ago

All Over Stitch Roll Neck Jmpr

  • Customer also reviewed:
  • Merino Pointelle Cardigan
Service
Product

Service rating : As always great customer service
Product: Love the jumper. The material is very soft. Great fit!

No Comment
4 Hour(s) ago

Cashmere Hot Water Bottle Set

  • Customer also reviewed:
  • Suede Tassel Key Ring
Service
Product

Service rating : I ordered this as a special gift at the beginning of dec. I always shop in store at the white company and spend a fortune. But after s very very late delivery a couple of years ago was loathed to attempt this again. I shop through other websites without hitch frequently so thought as I move to berlin to would try once again! This time when goods got to Germany there was a delay in post as error in address.. I called parcel force to amend the issue. Waited for a call back after explaining issue.. Call back came.. They would call the white company as apparently needed their consent to access info! Wait for a call back.. Two days later no call. Called again.. The same response.. Wait call back.. Two days later.. I called the white company.. Leave it with us address is as it should be goods to be delivered waited four days.. Nothing .. Called the white company.. Was told oh apparently there is an address issue!!! Oh my goodness!!!!!! So disappointed.. Feel very let down .. Asked for a refund.. Which I have not yet received .. Devestated as tried to buy these gifts in store as I leave for berlin tomorrow and there was none left.
Unsure if I will ever ever try this again which is so sad as I love the white company so much!!!
I wish they could have delivered the goods and compensate me for this loss
Product: Never received it and can't buy it in store!! Very sad

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No Comment
4 Hour(s) ago

Cassis Bathroom Bag

Service
Product

Service rating : good
Product: not tried yet

No Comment
5 Hour(s) ago

Seychelles Hand & Nail Set

Service
Product

Service rating : Very good service really impressed all packaged up really good !!
Product: Excellent gift

No Comment
7 Hour(s) ago

E/COTTON STD FIT SHT DBL

  • Customer also reviewed:
  • Pomegranate Candle
  • Pomegranate Diffuser
  • etc.
Service
Product

Service rating : Always excellent service
Product: Fitted sheet was fine

No Comment
8 Hour(s) ago

Noir Hand Care Set

Service
Product

Service rating : I cannot fault the service; it's reliable and items are beautifully presented.
Product: I'm a lover of The White Company products. The fragrances are grand and service first-class.

No Comment
8 Hour(s) ago

Abstract Print Scarf

Service
Product
Latest
Service
Product

Service rating : Very efficient service, packaging was excellent
Product: the scarf is lovely and even better than it looked on the website

18-Dec-2014
Very efficient

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No Comment
9 Hour(s) ago

Flowers Bath & Shower Gel

  • Customer also reviewed:
  • Seychelles Bath & Shower Gel
Service
Product

Service rating : Have purchased before and have never been disappointed
Product: Have had as a present and so now replaced. Lovely

No Comment
10 Hour(s) ago

VINTAGE FLORAL BUMPER

Service
Product

Service rating : Good
Product: Good

No Comment
10 Hour(s) ago

CLOUD MOBILE

  • Customer also reviewed:
  • Elephant Changing Mat
Service
Product

Service rating : Good
Product: Gorgeous

No Comment
11 Hour(s) ago

Bean Print Scarf

Service
Product

Service rating : excellent service package arrived on time with no problems
Product: great quality!

No Comment
11 Hour(s) ago

Art Deco Mirrored Charger

  • Customer also reviewed:
  • Glitter Heart Decoration
  • RED RIBBON SPOOL
  • etc.
Service
Product

Efficient

No Comment
11 Hour(s) ago

Leather Travel Clock

  • Customer also reviewed:
  • Seychelles Luxury Set
Service
Product

Amazingly quick delivery!
Website not the best - sometimes was difficult to find stuff on it.

No Comment
12 Hour(s) ago

Luxury Hooded Velour Robe

Service
Product

Service rating : Delayed delivery.. Maybe because of busy time of year.
Product: Very comfortable and beautiful colour. Extremely pleased.

No Comment
12 Hour(s) ago

Long Milano Cardigan

Service
Product

Service rating : I was delighted with the Milano cardigan, but had to wait a long time for it to come back into stock. I also ordered the cream long cardigan and this sheds wool all over my other clothes so I am not very happy with this garment. I am sorry I cannot remember its' name but you no doubt can find out from my record
Product: It is just how I hoped it would be - thank you. It is elegant and goes with many of my clothes.

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No Comment
13 Hour(s) ago

Dot Flannel PJ Set

Service
Product

Service rating : My order was delivered on time and in excellent packaging. Thankyou
Product: I bought the PJ set as a Christmas present for my daughter who is a regular customer of yours. I expect them to very fine.

No Comment
13 Hour(s) ago

Battery t-lights

  • Customer also reviewed:
  • Chunky Waterfall Cardigan
  • HYDRO COTTON RIB F/CLTH
  • etc.
Service
Product

Service rating : as good as ever
Product: quite realistic & no safety worry !

No Comment
13 Hour(s) ago

Boiled Wool Dress

Service
Product

Service rating : Good until I received the dress my. Then no service at all.
Product: I returned the item and I am awaiting a reply to say they have received it and and returning the money to my account.

No Comment
13 Hour(s) ago

Seychelles Hand Wash

Service
Product

Service rating : Unable to place an order via the internet as the company's system was down. However, after emailing the company, I was pleased to be allowed an extension which enabled me take advantage of the sales offer!
Product: Item was purchased as a gift, so I'm unable to comment on the product.

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No Comment
13 Hour(s) ago

Glitter Scatter Stars S/20

  • Customer also reviewed:
  • Pinecone Bauble Fairy Lights
  • Pom Pom Bootie
Service
Product

Service rating : Efficient
Product: Not very bright - dull appearance so I returned them.

No Comment
13 Hour(s) ago

Make up Bag

Service
Product

Service rating : very speedy
Product: Excellent quality

No Comment
14 Hour(s) ago

Long Milano Cardigan

Service
Product

Service rating : Very efficient
Product: Will only know if purchase is successful when my daughter receives it at Christmas

No Comment
14 Hour(s) ago

Lace panel long nightie

Service
Product

Service rating : Up till recently very pleased with service but had a problem with a voucher on our last order (pillow protectors) which has not been resolved despite two emails to customer services.
Product: Nighty ok but not happy with pillow protectors that we ordered also as they were sold as standard size but are too big and there is excess material to cope with which creases up and makes it difficult to get a smooth pillow to lie on.

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No Comment