Luxury bed linen, bedding and quality home accessories
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : As always delivered quite quickly. Please to see clothes well protected arrived in a box so not squashed or creasedProduct: Nice casual top
Service rating : Excellent customer serviceProduct: Smells wonderful
Service rating : quick delivery and well packed.Product: good design and quality product
Service rating : Very speedy, updates for delivery were useful as I changed a home delivery to a collect serviceProduct: Look great, a bit stiff but hoping they will soften a little with wear
Service rating : The service was very good fast deliveryProduct: Was not happy with this at all expensive
Not best pleased as a gift receipt wasn't put in
Haven't given as yet
Service rating : Goods delivered speedily and efficientlyProduct: Slightly baggy and back. loved the fabric
Service rating : Arrived promptly.Product: Haven't worn it yet but seems sizing is good and quality excellent
I paid for the next day service. My booking was made after the 17:00pm deadline on the Monday. I knew then that it would turn up on Wednesday. Perfect because my friend who the gift was for was going into hospital on Thursday. I spent the whole of Thursday chasing DPD courier service around. Because I asked to pick the items up from a shop close to where I live they put back the delivery date another 24hours (the web site does not make this obvious) initially they refused to deliver it on the Wednesday. I even offered to come and collect from their depot in Crawley. Then they said they would deliver it late on Wednesday evening. By 6:30pm it hadn't been delivered. I ended up going to the depot to collect after work. The whole event was a pain in theneck and I ended up buying another gift because I thought the one I had purchased from you wasn't going to end up being delivered. Very poor service, shoddy, jobsworth people I had to deal with.
The order was processed quickly which was good but Hermes kept changing the delivery dates which wasn't so good if yoo have to stay in.r
Service rating : They could be excellent if they posted via Royal Mail to the Scottish Highlands as couriers do not always arrive on a daily basis. They should also check vouchers included in their products are still valid as my watch included a free strap voucher which was out of date on arrival.Product: The watch is superb. Very stylish and with the added bonus of being able to order easily changeable straps from the maker. Be aware that the voucher included in the box for a free strap was out of date on arrival of my watch from the WC.
Ecellent service, even whe having to return 1 of the robes to the shop
Service rating : tracking of delivery very goodProduct: quality great even after washing time and time again. Just wish they did even bigger sizes.
Service rating : Have always found everyone very helpfulProduct: Always very pleased excellent quick delivery. And l am over the moon with my new seperga grey suede pumps very comfortable. The customer service is always very good, everyone is more than happy to please.
I ONLY REGRET THAT A GIFT PACK COULD NOT BE PROVIDED / THIS IS GIFT FOR MY DAUGHTER'S WEDDING, AND I DO NOT UNDERSTAND WHY YOU (OR SELFRIDGE'S) COULD NOT SEND A BEAUTIFUL GIFT PACK...
Service rating : Excellent arrived on timevProduct: Size too small please make 18
Service rating : Quick delivery and updates on order statusProduct: Perfect - the ideal gift
Arrived in the expected time, well packaged
Service rating : I ordered these online and they were delivered within three daysProduct: I've become a firm fan of Superga, I have the silver ones. And they are so much more comfortable than Converse. I have a broad foot and find them wider. So I bought the white leather ones and expect these to be just as good.
Service rating : I was unable to see where online I could put my billing address and a different delivery address. that needs seeing to.
Service otherwise is goodProduct: youre paying for quality.
I prefer these blankets because they are soft and wash well.
Easy and very efficient
Service rating : Excellent service - I got my parcel few days later and I live in Europe on the mainland.Product: I wasn't sure whether to order it as I read few negative comments . But I was not disappointed. I absolutely love the colour, quality and fit. A must have !
Just perfect and fast delivery.
This was ordered by telephone, I found the operator very polite and helpful, item arrived on time,would not hesitate using this service again.