The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 126812 Customer Reviews

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
1 Hour(s) ago

High Rise Relaxed Jeans

  • Customer also reviewed:
  • Classic Cardigan
Service
Product

Service rating : Efficient ordering and delivery
Product: Great denim quality and fit
Generous sizing
I love these jeans great shape

No Comment
7 Hour(s) ago

Wool Multi Rib Split Jumper

  • Customer also reviewed:
  • Superga Wool Flannel Plimsolls
  • Lace Hem Shirt
Service
Product

Service rating : Service very good , easy website easy payment with PayPal and delivered promptly
Product: Yes a really nice jumper only negative comment is the side slits come up quite high so may need to wear something underneath

No Comment
8 Hour(s) ago

Sleep Rib Henley Pyjama Top

Service
Product

Service rating : Great service, received within a few days.
Product: I love these tops, got one in every colour. Perfect fit and very cosy, what more can you ask for.

No Comment
8 Hour(s) ago

Sterling Silver Adjustable Chain

Service
Product

Service rating : Fast delivery, lovely packaging, rather pleased!
Product: Exactly what I was looking for: simple yet elegant. Rather pleased!

No Comment
9 Hour(s) ago

Zip Detail Jersey Joggers

Service
Product

Service rating : Efficient but expensive delivery
Product: Second pair-great basic

No Comment
11 Hour(s) ago

Ultimate Leggings

Service
Product

Service rating : Apparently they had problems with their website, I find out because I order something and when after 10 days I didn't received my purchase I call them and I was told that. So the CSA re ordered for me and said to me as a token for the problems caused by this they would deliver by next day. It took them 3 days to deliver. This is the second time that this happened to me and the response is very poor. I have been a good TWC customer for years but is getting really bad now, unless they show some interest I won't buy from them anymore.
Product: Ok

Read more
No Comment
12 Hour(s) ago

Rope Lidded Storage Boxes – Set of 2

  • Customer also reviewed:
  • Armande Bath Mat
Service
Product

Service rating : I knew the product I wanted as I had seen them in store (Rope lids) and had previously found them on the website afterwards. When I went back to actually order online, the boxes were hard to find. I'm not sure what category they're filed under but it took awhile to re-find them again.
Product: I use the large box to store my bathroom cleaning supplies and the small box to store other secret bathroom essentials. They're perfect! I love that every day I walk into the bathroom it looks spa-like. I have a modern bathroom without a closet or vanity cabinet so until these boxes, everything was in the open. Now, neat and tidy and organized.

Read more
No Comment
12 Hour(s) ago

Cassis Diffuser

  • Customer also reviewed:
  • Unisex Hydrocotton Shawl Collar Robe
Service
Product

Service rating : Excellent!
Product: Excellent!

No Comment
15 Hour(s) ago

Rosebud Ruffle Pillowcase

Service
Product

Service rating : Good.
Product: Très beau, conforme à la photo.

No Comment
15 Hour(s) ago

13.5 TOG - WINTER DUVET

Service
Product

Service rating : I live in the Netherlands and had heard about the White Company from my mum who regularly uses you (she lives in the UK). I was very pleased with both the service and the end-product so will certainly ise you again.
Product: Best duvet we have ever purchased, we feel as if we are sleeping in a Swiss Gasthof. Crisp, fluffy, warm, we are finding it increasingly hard to get out of bed in the mornings!

Read more
No Comment
16 Hour(s) ago

4.5 TOG - AUTUMN DUVET

  • Customer also reviewed:
  • Zip-Closure Pillow Protector - Set of 2
  • Seychelles Home Spray
  • etc.
Service
Product

I live in France, excellent service, always beautifully packaged and arrives on time.

No Comment
16 Hour(s) ago

Lime & Bay Diffuser

  • Customer also reviewed:
  • Cashmere Bed Socks
  • Fir Tree Candle
  • etc.
Service
Product

Very bad, was sent back to you and 2 weeks later I find out. Not a word from the company. Very bad servise and still 3 weeks later not got the parcel and I have paid it 3 weeks ago.

Read more
Good Morning, thank you for your feedback. I am sorry to learn that you have not received your order and I do apologise for what has happened. I have sent you a personal email.

Thanks, Chris.
17 Hour(s) ago

Mother Of Pearl Mini Hinged Box

  • Customer also reviewed:
  • Mother of Pearl Photo Frame 3x3”
Service
Product

Service rating : prompt and well packaged.
Product: Lovely, just what I wanted.

No Comment
17 Hour(s) ago

Hooded Velour Robe

Service
Product

The service was great, the robe delicious!

No Comment
18 Hour(s) ago

Luxury Egyptian Cotton Towel

  • Customer also reviewed:
  • Savoy Duvet Cover
  • Savoy Oxford Pillowcase
Service
Product

Service rating : Delivery arrived as expected
Product: Good quality and weight. Pearl grey is a lovely neutral colour

No Comment
19 Hour(s) ago

Pink Gingham Flannel Pyjamas (1-12yrs)

Service
Product

Service rating : Product as specified, delivered on time.
Product: Bought as a gift, recipient very happy

No Comment
20 Hour(s) ago

Silk-Cotton Boxy Jumper

Service
Product

Service rating : Always good service and prompt delivery
Product: Lovely lightweight Spring/summer top. Looking forward to wearing it.

No Comment
20 Hour(s) ago

Fairy Print Pyjamas

  • Customer also reviewed:
  • Lime & Bay Diffuser Refill
  • Lime & Bay Diffuser
  • etc.
Service
Product

Service rating : delivery on time
Product: ok

No Comment
20 Hour(s) ago

Pebblegrain Leather Wash Bag

  • Customer also reviewed:
  • Pebblegrain Leather Make-Up Case
Service
Product

Service rating : The delivery lady was very pleasant and nice.
Product: We loved the quality, colour and size of the wash bags.

No Comment
20 Hour(s) ago

13.5 TOG - WINTER DUVET

Service
Product

Service rating : Easy to use
Product: Perfect duvet for the cold nights ahead

No Comment
20 Hour(s) ago

Cotton Storage Bag Large White,One Size

  • Customer also reviewed:
  • GF & D PILLOW STD No Colour, Standard
Service
Product

Service rating : Very helpful staff member
Product: Useful item I required

No Comment
20 Hour(s) ago

Winter Indulgence Candle

Service
Product

Service rating : Secure, fast and free delivery. Couldn’t have been a better experience.
Product: The smell makes me already look forward to Christmas. Beautiful to look at and the envy of visitors.

No Comment
20 Hour(s) ago

Jersey Pocket Detail Shirt Dress

Service
Product

Found it hard to compleat the order form, but once ordered delivery was super fast

No Comment
21 Hour(s) ago

Symons Skinny Jeans - 30" Length

Service
Product

Service rating : It’s always so quick and easy. I am a White Company girl.
Product: Beautiful well cut jeans for me. Thanks

No Comment
21 Hour(s) ago

Santorini Linen Oxford Single Pillowcase

  • Customer also reviewed:
  • Santorini Linen Duvet Cover
Service
Product

Service rating : i am very unhappy with the plastic pockets used in the packaging. This in NON recyclable in Northern Ireland, and should be replaced with paper packaging. I will no longer buy online from the White Company while this is in use.
Product: Beautiful quality and design

Read more
Good Morning, thank you for your feedback. It is disappointing to learn how you feel about the packaging, all of the components of our packaging is bio-degradable. I have passed this onto the appropriate team.

Thanks, Chris.