The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 91197 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
32 Hour(s) ago

REX DINOSAUR

Service
Product

Service rating : Received quickly.
Product: Great value, love it! Perfect gift for our son.

No Comment
41 Hour(s) ago

Soft and Light Breathable Duvet

  • Customer also reviewed:
  • Petersham Duvet Cover
  • Brompton Duvet Cover
  • etc.
Service
Product

Service rating : Prompt, well packaged, however the item ordered wasn't the one I received, I reordered this time by phone instead of on line. Again wrong item came up on the order confirmation. Apparently the item advertised didn't exist . I was very annoyed having wasted a lot of time, ordering following up, returning .an apology seemed a poor compensatio
Product: Wrong item

Read more
No Comment
22-Aug

Large Hydrocotton Hooded Towel

Service
Product

Next day delivery . Excellent service.

No Comment
22-Aug

Soft and Light Breathable Duvet

Service
Product

Service rating : Have always
Been fast and efficient
Product: Is what it says!!

No Comment
22-Aug

Curve Waist Stretch Crepe Dress

  • Customer also reviewed:
  • Pindot Half Placket Shirt Dress
Service
Product

The website is easy to navigate. The goods always arrive very quickly and in excellent condition. If it is necessary to return something, the process is also very easy. Most of all the quality of the products is excellent, and the website descriptions are accurate.

No Comment
22-Aug

Santorini Linen Oxford Pillowcase

  • Customer also reviewed:
  • Tiny Flower Lace Bodice Long Nightie
  • Large Gingham Red Flannel Pyjamas (5-12 yrs)
  • etc.
Service
Product

I have not yet received my parcel. Package was held in customs and would have waited for my return, but apparently White Company asked for it to be returned to London, rather than wait!!

Read more
thanks for your feedback I have sent you an email and hope to speak with you soon, Thanks

Emily
22-Aug

TIE WAIST TUTU DRESS Pink, 2-3 yrs

Service
Product

Service rating : Purchased a sheepskin rug online only to receive a email weeks later advising me they were no longer in stock...so disappointed.
Product: Never received

No Comment
22-Aug

Ultimate Hydrocotton Robe White, M

Service
Product

Service rating : Goods delivered extremely quick thankyou
Product: Gorgeous robe

No Comment
21-Aug

Loose Racer Back Top

  • Customer also reviewed:
  • Essential Strappy Cami
  • Laundered Linen Dress
  • etc.
Service
Product

Service rating : As below the sizing could be better
Product: Way too loose

No Comment
21-Aug

Thermal Stitch Waterfall Cardigan

  • Customer also reviewed:
  • Jersey Playsuit
  • Breton Stripe Shift Dress
  • etc.
Service
Product

Could have been excellent but I had to call to get confirmation of the order I placed online had been received. Excellent attitude from the assistant

No Comment
21-Aug

Soft Cotton Scoop Neck T-Shirt

Service
Product

Service rating : Positive - arrived nicely boxed and well packaged. Also like the occasional vouchers that offer a small percentage off and free shipping. Negative - Return postage is at buyer's expense. Really, White Company?? Other, smaller companies, offer free returns. I had to make a special trip to return my purchases to a town I don't normally visit. I won't be buying again in a hurry.
Product: This T-shirt is totally different to those I have bought and loved in previous years. The material is poor, it is totally shapeless and not true to size. The neck isn't finished particularly well either. The only slight positive is that they're now slightly longer although given the shoddy material, I'm sure they would probably shrink with washing! I will think more than twice before buying again. Very disappointed with what used to be a premium company.

Read more
No Comment
21-Aug

Legging Black, 8

Service
Product

Service rating : Staff helpful ordered leggings for home delivery. Item delivered in 48 hours excellent
Product: Excellent quality and fit best I've bought

No Comment
21-Aug

Fresh Fig Bath & Body Set

Service
Product

Service rating : Quick service
Product: Great product! Just purchased another one :)

No Comment
21-Aug

Hooded Velour Robe

Service
Product

Service rating : Helpful, good delivery times
Product: Love it !!

No Comment
21-Aug

Brompton White

  • Customer also reviewed:
  • Symons White
Service
Product

Service rating : helpful staff, prompt and efficient service
Product: The White Company always comes up trumps with quality and style - love it all

No Comment
21-Aug

ENAMEL ALFRESCO FAIRY LIGHTS

Service
Product

Service rating : Good service
Product: Really like the design as different to mainstream products.

No Comment
21-Aug

Bear Ears Baby Robe

Service
Product

Service rating : The rep was extremely helpful! She went out of her way to make sure i was happy!
Product: so adorable and so soft!

No Comment
20-Aug

Luxury Quilted Mattress Protectors

Service
Product

Service rating : The mattress protector arrived beautifully packaged and is now on our brand new bed. Lovely!
Product: The mattress protector is just what we expected... thank you.

No Comment
19-Aug

JUNGLE FRIENDS SHORTIE

Service
Product

Service rating : Prompt service with no postage charge great.
Product: Great fit, wonderfully soft perfect for popping on a tired baby with its front fastening and short sleeves. These shorties are a fantastic design please keep them coming.

No Comment
18-Aug

Classic Cotton Robe Pearl Grey, M

Service
Product

Service rating : Helpful assistant
Product: Came the next day excellent!!!

No Comment
18-Aug

Soft Cotton Scoop Neck T-Shirt

  • Customer also reviewed:
  • White Lavender Miniature Bath and Body Set
  • Mercury Hurricane
Service
Product

Service rating : Product incomplete but customer service sorted to my satisfaction.
Product: .

No Comment
18-Aug

Mustique Hand & Nail Cream

  • Customer also reviewed:
  • Mustique Hand Wash
Service
Product

Service rating : Great service, easy user-friendly ordering process and speedy delivery. All perfect!!
Product: Love, love these products!!

No Comment
18-Aug

Classic Cotton Robe

Service
Product

Service rating : very good sorted out my order with no problem
Product: lovely robes

No Comment
18-Aug

TILLIE FLORAL SMOCKED DRESS Pink, 3-6 mths

Service
Product

Service rating : Much faster than expected
Product: Very nice dress, fits well

No Comment
17-Aug

Cloud Jersey Bumper

  • Customer also reviewed:
  • Cloud Garland
Service
Product

Service rating : Easy to use online service and quick delivery.
Product: Lovely design.

No Comment