The White Company Reviews

Consumer ratings of The White Company

Feedback for www.thewhitecompany.com has been compiled from 59157 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
47 Minute(s) ago

ARK C/COVER

  • Customer also reviewed:
  • Colourblock Shirt
  • DUCK FEATHER PAD SML RECT
  • etc.
Service
Product

I had bad experience with my last online purchase from whitecompany website as the delivery company was a complete disappointment. First attempt to deliver the good was on the day when i was not home. The second attempt: the courier person knocked once on the door and left - not even 1 minute passed and by the time i opened the door he was gone. Third attempt: the website claims it was made, although i never received a confirmation email or a red notification of delivery card. There is no possibility to choose time slots for delivery, justa whole day - i'm sorry but whitecompany customers are working women, not housewifes watching soap operas 24/7. You should use a reputable delivery courier, not a second rated one.

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No Comment
1 Hour(s) ago

CLASSIC DBL BORDER B/SHT

  • Customer also reviewed:
  • CLASSIC DBL BORDER H/TWL
  • HOLLOWFIBRE PILLOW MED/F STD
  • etc.
Service
Product

Service rating : excellent service received and goods received within 2 days of ordering.
Product: unfortunately disappointed with the colour therefore returned this item

No Comment
1 Hour(s) ago

CLASSIC DBL BORDER H/TWL

  • Customer also reviewed:
  • CLASSIC DBL BORDER S/JUM
  • CLASSIC DBL BORDER S/JUM
  • etc.
Service
Product

Service rating : really efficient, would definitely use again
Product: excellent quality

No Comment
2 Hour(s) ago

Pom Pom Decorative Tie S/3

Service
Product

It seems every time I make a purchase and give my Postcode only for the Assistant to say she can't find me on the mailing list so I have to give my details yet again!

No Comment
2 Hour(s) ago

MONKEY COMFORTER NEW

Service
Product

Service rating : I was pleased with the gift i bought for a newborn. Something a little different,good quality,and good service from the seller. No hesitation in recommending.
Product: Suitable size and design to become an ,ideal favourite bedtime toy.from birth.

No Comment
2 Hour(s) ago

Concertina Eggs S/3

  • Customer also reviewed:
  • EASYCARE D/CVR S/KNG
  • EASYCARE P/CASE STD HW PAIR
Service
Product

Brilliant!

No Comment
2 Hour(s) ago

Drop Waist Dress

Service
Product

Service rating : Goods arrived really quickly -brilliant !
Product: Looks lovely on - fits true to size

No Comment
5 Hour(s) ago

V Neck Linen Dress

Service
Product

Service rating : Always a very efficient service.
Product: Lovely dress - I liked it, sadly, it didn't like (suit) me! Generous sizing: if in doubt, go down a size.

No Comment
6 Hour(s) ago

Waffle Slipper

Service
Product

Service rating : arrived on time
Product: ecellent slippers for packing for hols

No Comment
6 Hour(s) ago

Grown on Sleeve Curved Hem Tee

  • Customer also reviewed:
  • Linen Shirt
  • Straight Leg Jersey Trouser
Service
Product

service was good and the products arrived on time

No Comment
6 Hour(s) ago

Slub Lounge Shorts

Service
Product

Service rating : The young lady who I spoke to was most helpful, cheerful and polite.
She seemed to have some knowledge of your products which translates to me as good customer service.
Product: They will be very comfortable to wear around the house on hot days, especially with some sun-bathing in the garden in mind.

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No Comment
6 Hour(s) ago

Seychelles Bath & Body Set

Service
Product

I was happy with the service, but would prefer that your delivery outer boxes arrived without the Company name printed on them.
It was a surprise for the person who signed for the parcel!!

No Comment
7 Hour(s) ago

Floral Print Wool Scarf

  • Customer also reviewed:
  • Turn Back Sleeve Sweater
  • Twist Neck T-Shirt
  • etc.
Service
Product

Quickly - it's nice, but expensive

No Comment
7 Hour(s) ago

Fine Stoneware Dinner Plate

  • Customer also reviewed:
  • Stoneware Heart Plate Large
  • Stoneware Heart Plate Small
  • etc.
Service
Product

Used for years :-)

No Comment
8 Hour(s) ago

EASYCARE FLAT SHT SKNG

  • Customer also reviewed:
  • EASYCARE STD FIT SHT DBL
  • EASYCARE STD FIT SHT SKNG
  • etc.
Service
Product

Service rating : The service from the white company is one of the best. Delivery was speedy
Product: Fit is always generous and never shrinks in wash or tumble dryer. As the label says - easy care no real need to iron.

No Comment
8 Hour(s) ago

Split Hem Cardigan

Service
Product

Service rating : exceptional
Product: I have always found that the products purchased have been of very good quality & usually a good fit. They wash well & always look smart

No Comment
8 Hour(s) ago

STAR PRINT SET

Service
Product

Service rating : Excellent as always
Product: Not tried it yet as waiting for ghd new bed to arrive!

No Comment
9 Hour(s) ago

Split Sleeve A Line T-Shirt

  • Customer also reviewed:
  • Twist Neck T-Shirt
  • Twist Trim Linen T-Shirt
Service
Product

Service rating : Always very good service
Product: Slightly big fit, but excellent colour and texture

No Comment
9 Hour(s) ago

BALLET BUNNY SOCKS

  • Customer also reviewed:
  • Hydrocotton Hooded Towel
  • LS STRIPE JERSEY DRESS
Service
Product

Postage to the channel islands far too expensive at £7 especially when compared with competitors i.e John Lewis who post for free. Also delivery took a week, should expect within 3-4 days. My grandma manages to post a parcel quicker!

No Comment
9 Hour(s) ago

Silk Hem T-Shirt

Service
Product

good customer service - clear

No Comment
9 Hour(s) ago

Cleaning Brush Set S/5

  • Customer also reviewed:
  • SPRING INUIT
Service
Product
Latest
Service
Product

One has to pay for ones own returns before having even had a chance to view them. Yet we are expected to pay so much for the products. The reason why I have not put bad is because at least the receptionist permitted me to return without a charge but it makes us very skeptical to order anything again unless we are 100% sure in the product which is difficult to clarify when buying something on line.

23-Apr-2014
N/A

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No Comment
10 Hour(s) ago

Textured Basket Weave Seat Pad

Service
Product

Service rating : Efficient speedy service and well packed goods! Never had a breakage.
Product: Matched 2 previously bought cushions perfectly. Generous ties and decent amount of padding. Good quality.

No Comment
10 Hour(s) ago

Chambray PJ Botom

  • Customer also reviewed:
  • Chambray Ruffle Cami
  • Chambray Ruffle Nightie
  • etc.
Service
Product

Service rating : Always excellent!!!
Product: Very nice, great quality!

No Comment
11 Hour(s) ago

TOULON B/MAT MED

  • Customer also reviewed:
  • Woven Rectangular Storage
Service
Product

Service rating : Good website and easy to use online ordering.
Product: Very nice and better than expected.

No Comment
11 Hour(s) ago

Twist Front Jersey Maxi

Service
Product

Service rating : Quick and efficient
Product: I love this dress, the material falls really nicely and the top fits well. The only thing I was dissappointed by was the colour, only because the catalogue description said 'midnight' which I expected to be a really dark blue when infact, it's more of an airforce blue. Even so, I am keeping the dress because I like it so much.

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No Comment