The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 93008 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
3 Minute(s) ago

Multi Rib Swing Cardigan

Service
Product

Service rating : Arrivedpromptly and beautifully presented. Thank you.
Product: Ďelighted with my long navy cardigan. Soft and luxurious and very stylish. Love it!

No Comment
10 Minute(s) ago

Knitted Joggers

Service
Product

Service rating : Delivered as promised
Product: I had previously tried my daughter`'s pair so was confident re size/fits.

No Comment
26 Minute(s) ago

Autumn Diffuser

Service
Product

Service rating : beautiful items and quality 1st class
Product: a beautiful fragrance on a chilly autumn morning

No Comment
40 Minute(s) ago

Turn Up Trousers

Service
Product

Service rating : Quick delivery. Well packaged
Product: I love the cut and feel of these trousers. Expensive, but the 20% discount was a good incentive to buy

No Comment
48 Minute(s) ago

Jersey Roll Neck

  • Customer also reviewed:
  • Essential Vest
Service
Product

Service rating : Sometimes quite a wait for products to become available,but always beautifully packed.
Product: FEels very.comfortable and nice colour

No Comment
59 Minute(s) ago

Soft and Light Breathable Pillow

Service
Product

Service rating : Prompt and efficient
Product: Feels like down. Easy to plump up.

No Comment
59 Minute(s) ago

**NO DESCRIPTION**

  • Customer also reviewed:
  • Lancaster Oxford Single Pillowcase
  • Lancaster Fitted Sheet
  • etc.
Service
Product

helpful on the phone and quick delivery and good website.

No Comment
1 Hour(s) ago

Ballet Slippers

Service
Product

Service rating : Always beautifully wrapped and informed delivery service.
Product: Products are always true to photographs. Just what I wanted for travelling away. Doesn't take up much space in a suitcase but I can still be stylish and comfortable at the end of the day.

No Comment
1 Hour(s) ago

Chesterton Cushion Cover

Service
Product

Service rating : QUICK DELIVERY AS ALWAYS
Product: EXCELLENT COVERS, DISSAPOINTED TO BE TOLD THAT THE LINE IS BEING DICONTINUED ,AS ONLY MENTIONED AS NOT BEING AVAILABLE ONLINE WHEN PURCHASED.

No Comment
1 Hour(s) ago

Breakfast in Bed Tray

Service
Product

Service rating : Good service but expected product to arrive a bit quicker
Product: Expensive but worth it. Looks really nice. Good quality. Nice for special occasions. Eg, breakfast in bed on your partners birthday.

No Comment
1 Hour(s) ago

Winter Signature Candle

  • Customer also reviewed:
  • Seychelles Tealights - Set of 12
  • Spa Restore Luxury Hand & Body Balm
  • etc.
Service
Product

Service rating : Fast service, well packaged
Product: Lovely items - my daughter-in-law loves them, so I know I never go wrong on any presents for her.

No Comment
1 Hour(s) ago

200TC Egyptian Cotton Flat Sheet

  • Customer also reviewed:
  • 200TC Egyptian Cotton Deep Fitted Sheet
Service
Product

Quick delivery and goods as expected

No Comment
1 Hour(s) ago

White Duck Feather and Down Duvet 13.5 Tog

  • Customer also reviewed:
  • Reversible Vermont Bath Mat
Service
Product

Service rating : Always polite and helpful
Product: It looks good but not yet put to use because of illness (and age)

No Comment
2 Hour(s) ago

Flowers Diffuser

Service
Product

Service rating : Email confirmation received straight away confirming my order and kept up to date on delivery.
Product: The first time I bought the Flowers diffuser I was really impressed with the scent, however, I have just purchased another one and it doesn't smell at all. Very disappointed!!!

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No Comment
2 Hour(s) ago

Unisex Waffle Terry Robe

  • Customer also reviewed:
  • Egyptian Cotton Towels - Pearl Grey
Service
Product

Service rating : Very fast, efficient service.
Product: Excellent quality.

No Comment
2 Hour(s) ago

Winter Indulgence Candle

Service
Product

Service rating : Bought online. Very straightforward.
Product: Bought £125 candle for friends birthday and she's thrilled.

No Comment
2 Hour(s) ago

Monmouth Stripe Fitted Sheet

  • Customer also reviewed:
  • Monmouth Oxford Pillowcase - Single
  • Monmouth Stripe Duvet Cover
Service
Product

Could not check out on line so I had to order on the phone .

No Comment
3 Hour(s) ago

Santorini Linen Oxford Pillowcase

  • Customer also reviewed:
  • Santorini Linen Duvet Cover
  • Santorini Linen Flat Sheet
  • etc.
Service
Product

as ever, impeccable !

No Comment
3 Hour(s) ago

Fern Print Scarf

Service
Product

Service rating : Excellent service
Product: I love the delicate silk and very pretty pattern

No Comment
3 Hour(s) ago

Heart Soap Plate

  • Customer also reviewed:
  • Pebblegrain Leather Make-up Case
  • Gift box
Service
Product

I paid for delivery in 3 days for a friends 80th present and it arrived 10 days later after her birthday. Sent an email to complain only got a generic reply back. Not good enough. Arrogant

No Comment
3 Hour(s) ago

Pretty Lace Bralet

  • Customer also reviewed:
  • Pretty Lace Boy Shorts
  • Pretty Lace Boy Shorts
Service
Product

The wrong item was sent. I sent two e-mails and received no response. Eventually I received a general e-mail asking me to phone. When I did, I was kept waiting for 10 minutes. While the person I spoke to was efficient, I didn't not receive a satisfactory apology.

No Comment
3 Hour(s) ago

Shawl Collar Hydrocotton Unisex Robe

Service
Product

Service rating : Absolutely delighted with both the service , and the quality of the garment I ordered .
Product: See aabove

No Comment
3 Hour(s) ago

Flowers Body Lotion

Service
Product

Service rating : Speedy delivery
Product: Quite difficult to get out of the container but lotion excellent

No Comment
3 Hour(s) ago

Seychelles Mini Home Scenting Set

  • Customer also reviewed:
  • Seychelles Tealights - Set of 12
Service
Product

Service rating : Quick delivery & able to locate whether they had been dispatched.
Product: It was a present for a college & she was thrilled with them.
Thank you.

No Comment
3 Hour(s) ago

Arthur Fox Terrier Soft Toy

  • Customer also reviewed:
  • Hydrocotton Baby Robe
  • Little Warrior Bear Sleeping Bag 2.5 Tog
  • etc.
Service
Product
Latest
Service
Product

Appalling service. Shopped online on a Wednesday for Saturday gift delivery, but the items were delivered a week later! Was not informed until the items arrived of the warehouse issues! Really really really bad. Complete disregard for the customer when they obviously knew of the issues - should have been told way ahead of time. No reply within 24 hours - as promised - when emailing. They also promised to provide £20 of white company vouchers which they sent to an old address! I informed them of this via email, and still NOTHING, no response, absolutely nothing. Appalling.

30-Sep-2016
It's ok, but let down by shocking customer service and timely execution of delivery.

30-Sep-2016
It's ok, but let down by shocking customer service and timely execution of delivery.

Read more
No Comment