Luxury bed linen, bedding and quality home accessories
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Service rating : Quick, fast, efficientProduct: Beautiful colour, lovely fabric. Could have been a bit thicker though, as with dressing gown
Service rating : Delivery company Hermes - no option to leave in a safe place so took an extra week for them to deliver! Not good.Product: Lovely pattern and cotton, but too big for standard duvet for cot bed?
All the products were very good quality, fast shipping, I was informed about parcel moves on time.
Would have been excellent except the delivery driver threw the package over the back gate even though it said fragile
Communication good but haven't received the product yet!
Service rating : My only comment would be the over packaging of this product. But the ordering and delivery were excellent.Product: Love this dainty necklace. Can wear either plain side or the hammered side showing. Overall really pleased with my purchase and would certainly recommend the product and The White Company.
Very good service
Service rating : The products are high quality.Product: It gives extra comfort and a touch of luxury
delivers on promises
Wrong product sent
Service rating : Great serviceProduct: Good quality
Service rating : didnt recieve item after purchasingProduct: ordered and not delivered so offered refund as out of stock
telephone support/enquiries are particularly good but attitude from shop staff is nothing to shout about - rather off hand.
Arrived promptly. Box rather larger than needed .
Service rating : Once I placed my order I was kept well informed via email updates.Product: Well packaged and super light. Love it!
Service rating : Quick serviceProduct: Very pretty lights but over priced so was glad to purchase them in the sale
Service rating : Goods received within a couple of days, beautifully packagedProduct: Lovely subtle colours and good material.
Service rating : The service was efficientProduct: These glasses are very weak. I only had to cheers someone very lightly and the glass cracked. I just bought them last week so now I am stuck with an odd number of glasses.
Service rating : Have only received half of the orderProduct: -
Service rating : Quality products and excellent service/despatchProduct: Soooo soft and comfy giving a good night's rest.
Service rating : Very prompt delivery.Product: These are described as 300 thread count, so I was disappointed to find the cotton was still quite thin, so thin you could read labels through it. I have had similar issues with White Company goods before and was annoyed to find they were still skimping on quality. Their linen doesn't last, frays or wears into holes quickly and sometimes after laundering is out of shape or starts coming apart.. On the whole I think this company relies on good photography and styling to sell poor quality items at high prices. I would have returned these products but I fell ill and couldn't get to the post office in a reasonable timeframe.
Service rating : Quicker than expected, so thank youProduct: Gorgeous. I loved it in the photograph and the reality lived up to expectations
Service rating : Delivery was promp, as expected.Product: This robe is soft and cosy. I love the soft greyish pink colour, and that it has large pockets.
Your service is usually excellent BUT why do you address all correspondence to me as: Lisa Hampson?? I at one time ordered a gift for her, my daughter in Australia, BUT I pay, I receive the invoice and I place the order. Since then to many other people BUT still everything is addressed to Lisa Hampson. Thank you Margaret FABRI