The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 129651 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
44 Minute(s) ago

Linen Frill dress

Service
Product

Service rating : Service was very good and quick
Product: I have sent the dress back, lovely as it was the sizing was wrong. Unfortunately I am finding this with a lot of the clothes this season which is dissapointing

No Comment
45 Minute(s) ago

Leather Lace up Trainers

Service
Product

It took 3 phone calls to sort the issue I had. Exeter in store staff may require further training on ordering online items.

No Comment
52 Minute(s) ago

Seychelles Home Scenting Set

Service
Product

Service rating : Delivered on time
Product: This was a present for my sister in law who was absolutely delighted with the set.

No Comment
1 Hour(s) ago

Vine Tomato Signature Candle

  • Customer also reviewed:
  • Coriander & Citronella Outdoor Candle
Service
Product

Service rating : Always reliable.
Product: Love, love, love this candle! Great for the kitchen.

No Comment
1 Hour(s) ago

Cotton Waffle T-Shirt

  • Customer also reviewed:
  • Nautical Strip Pyjama Bottoms (1-12yrs)
  • Dream Embroidered Pyjamas
  • etc.
Service
Product

Excellent

No Comment
1 Hour(s) ago

Aspen Shower Gel

  • Customer also reviewed:
  • Aspen Eau De Toilette -100ml
Service
Product

Service rating : Very quick delivery. Nicely packaged.
Product: Smells great

No Comment
1 Hour(s) ago

Cotton Embroidered Jacket

Service
Product

Service rating : Very prompt delivery and well packaged. However, on telephoning customer service, the service was poor, slightly similar to talking to a robot. Disappointing that a high end price category retail chain does not offer free returns - the competitors do. This needs to be corrected.
Product: Expensive but fills a need for a cotton jacket with 3/4 length sleeves (which is hard to find elsewhere)

Read more
No Comment
2 Hour(s) ago

Indy Elephant Rattle

Service
Product

Service rating : very good
Product: perfect

No Comment
2 Hour(s) ago

Wool-Cotton Knot Front Cardigan

  • Customer also reviewed:
  • Linen Zip Shoulder Stripe T-Shirt
Service
Product

Service rating : Clothes arrived promptly and well packed
Product: Good material and shape

No Comment
2 Hour(s) ago

Large Hydrocotton Hooded Towel

Service
Product

Seamless service as always

No Comment
2 Hour(s) ago

Winter Home Scenting Set

  • Customer also reviewed:
  • E-Gift Card
Service
Product

Service rating : Fast and efficient
Product: please make more items available all year round, stand alone room diffusers would be good

No Comment
3 Hour(s) ago

Linen-Rich V-Neck Dress

Service
Product

Service rating : Always beautifully packaged and delivery promptly
Product: Gorgeous dress, looks super with a crop vest and leggings. Definitely going on my holidays with me. Will be fab with flats or strappy heels.

No Comment
3 Hour(s) ago

Luxury Egyptian Cotton Towel

  • Customer also reviewed:
  • Hydrocotton Bath Mat
Service
Product

Service rating : Fast and reliable delivery
Product: Lovely soft towels

No Comment
3 Hour(s) ago

Indy Elephant Money Box

Service
Product

Very quick delivery

No Comment
3 Hour(s) ago

Little Sheep Baby Blanket

Service
Product

Service rating : Extremely quick.
Product: Just what we were looking for.

No Comment
3 Hour(s) ago

Fresh Grapefruit Hand Wash

  • Customer also reviewed:
  • Seychelles Hand Wash
  • Lacquer Tissue Box Cover
  • etc.
Service
Product

Service rating : Goods arrived on time and well packaged.
Product: Lovely fresh hand wash which I am using in my kitchen

No Comment
4 Hour(s) ago

Chino Shorts

Service
Product

Service rating : Prompt delivery on an easy purchase
Product: Nice product but about 30% overpriced

No Comment
4 Hour(s) ago

200 Thread Count Egyptian Cotton Deep Fitted Sheet

Service
Product

Service rating : Prompt delivery
Product: Dry happy with my purchase and prompt delivery

No Comment
6 Hour(s) ago

Ride On Car Toy

Service
Product

Service rating : Would happily use again and recommend to friends
Product: Beautifully made toy car that I'm sure will provide years of joy. You assemble it yourself but the instructions were clear and it was easy enough.

No Comment
7 Hour(s) ago

Hungarian Goose Down Support Pillow - Firm

  • Customer also reviewed:
  • Hungarian Goose Down Support Pillow - Medium
Service
Product

Service rating : As always excellent
Product: Uncomfortable compared to John Lewis Hungarian

No Comment
8 Hour(s) ago

Cotton Collarless Coat

Service
Product

Service rating : As always excelent service
Product: Good quality and very elegant

No Comment
8 Hour(s) ago

Flowers Hand & Body Cream

  • Customer also reviewed:
  • Flowers Bath & Body Gift Set
Service
Product

Service rating : Excellent very fast delivery thank you
Product: Tried this on p&o Brittany's and loved it

No Comment
10 Hour(s) ago

Flowers Hand & Body Cream

  • Customer also reviewed:
  • Flowers Bath & Shower Gel
Service
Product

Service rating : phantastic service !
Product: super quality !

No Comment
13 Hour(s) ago

Frayed Hem Denim Jacket

Service
Product

Service rating : Always good service and quality items
Product: Lovely jacket. Not too long and neat fit.

No Comment
15 Hour(s) ago

Bardot Neckline Stripe Top

  • Customer also reviewed:
  • Leather Flat Tassel Sandals
Service
Product

poor returns procedure. not easy to return at store as i paid with paypal. Won't be shopping online again only in store.

Read more
I'm sad to see that you've been left feeling unhappy with our service. Regrettably our stores cannot accept a PayPal return. This is stated in our terms and conditions online. I'll be sure to pass the feedback on to ensure this is clearer in the future for all of our wonderful customers.

Thanks Gemma.