Luxury bed linen, bedding and quality home accessories
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Service rating : I didn't receive the tray until 1 mth after order however I did receive 1 email to say there was a problem.Product: the tray s of a good standard, but then it was quite expensive
Excellent products and excellent service. No complaints
Service rating : As always great customer serviceProduct: Love the jumper. The material is very soft. Great fit!
Service rating : I ordered this as a special gift at the beginning of dec. I always shop in store at the white company and spend a fortune. But after s very very late delivery a couple of years ago was loathed to attempt this again. I shop through other websites without hitch frequently so thought as I move to berlin to would try once again! This time when goods got to Germany there was a delay in post as error in address.. I called parcel force to amend the issue. Waited for a call back after explaining issue.. Call back came.. They would call the white company as apparently needed their consent to access info! Wait for a call back.. Two days later no call. Called again.. The same response.. Wait call back.. Two days later.. I called the white company.. Leave it with us address is as it should be goods to be delivered waited four days.. Nothing .. Called the white company.. Was told oh apparently there is an address issue!!! Oh my goodness!!!!!! So disappointed.. Feel very let down .. Asked for a refund.. Which I have not yet received .. Devestated as tried to buy these gifts in store as I leave for berlin tomorrow and there was none left.
Unsure if I will ever ever try this again which is so sad as I love the white company so much!!!
I wish they could have delivered the goods and compensate me for this lossProduct: Never received it and can't buy it in store!! Very sad
Service rating : goodProduct: not tried yet
Service rating : Very good service really impressed all packaged up really good !!Product: Excellent gift
Service rating : Always excellent serviceProduct: Fitted sheet was fine
Service rating : I cannot fault the service; it's reliable and items are beautifully presented.Product: I'm a lover of The White Company products. The fragrances are grand and service first-class.
Service rating : Very efficient service, packaging was excellentProduct: the scarf is lovely and even better than it looked on the website18-Dec-2014Very efficient
Service rating : Have purchased before and have never been disappointedProduct: Have had as a present and so now replaced. Lovely
Service rating : GoodProduct: Good
Service rating : GoodProduct: Gorgeous
Service rating : excellent service package arrived on time with no problemsProduct: great quality!
Amazingly quick delivery!
Website not the best - sometimes was difficult to find stuff on it.
Service rating : Delayed delivery.. Maybe because of busy time of year.Product: Very comfortable and beautiful colour. Extremely pleased.
Service rating : I was delighted with the Milano cardigan, but had to wait a long time for it to come back into stock. I also ordered the cream long cardigan and this sheds wool all over my other clothes so I am not very happy with this garment. I am sorry I cannot remember its' name but you no doubt can find out from my recordProduct: It is just how I hoped it would be - thank you. It is elegant and goes with many of my clothes.
Service rating : My order was delivered on time and in excellent packaging. ThankyouProduct: I bought the PJ set as a Christmas present for my daughter who is a regular customer of yours. I expect them to very fine.
Service rating : as good as everProduct: quite realistic & no safety worry !
Service rating : Good until I received the dress my. Then no service at all.Product: I returned the item and I am awaiting a reply to say they have received it and and returning the money to my account.
Service rating : Unable to place an order via the internet as the company's system was down. However, after emailing the company, I was pleased to be allowed an extension which enabled me take advantage of the sales offer!Product: Item was purchased as a gift, so I'm unable to comment on the product.
Service rating : EfficientProduct: Not very bright - dull appearance so I returned them.
Service rating : very speedyProduct: Excellent quality
Service rating : Very efficientProduct: Will only know if purchase is successful when my daughter receives it at Christmas
Service rating : Up till recently very pleased with service but had a problem with a voucher on our last order (pillow protectors) which has not been resolved despite two emails to customer services.Product: Nighty ok but not happy with pillow protectors that we ordered also as they were sold as standard size but are too big and there is excess material to cope with which creases up and makes it difficult to get a smooth pillow to lie on.