The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 103553 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
15 Minute(s) ago

Cashmere Poncho

Service
Product

Service rating : Quick, fast, efficient
Product: Beautiful colour, lovely fabric. Could have been a bit thicker though, as with dressing gown

No Comment
31 Minute(s) ago

Swan Bed Linen

Service
Product

Service rating : Delivery company Hermes - no option to leave in a safe place so took an extra week for them to deliver! Not good.
Product: Lovely pattern and cotton, but too big for standard duvet for cot bed?

No Comment
38 Minute(s) ago

Gingham Housewife Pillowcase

  • Customer also reviewed:
  • Gingham Fitted Sheet
  • Mini Gingham Reindeer Decoration
  • etc.
Service
Product

All the products were very good quality, fast shipping, I was informed about parcel moves on time.

No Comment
44 Minute(s) ago

Scotty Dog Bed Linen

Service
Product

Would have been excellent except the delivery driver threw the package over the back gate even though it said fragile

No Comment
47 Minute(s) ago

Madison Wall Mirror

Service
Product

Communication good but haven't received the product yet!

No Comment
58 Minute(s) ago

Solid Heart Silver Necklace

Service
Product

Service rating : My only comment would be the over packaging of this product. But the ordering and delivery were excellent.
Product: Love this dainty necklace. Can wear either plain side or the hammered side showing. Overall really pleased with my purchase and would certainly recommend the product and The White Company.

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No Comment
1 Hour(s) ago

Melbury Oxford Pillowcase - Set of 2

  • Customer also reviewed:
  • Lace Trim Cami & Brief Set
Service
Product

Very good service

No Comment
1 Hour(s) ago

Classic Down Topper

Service
Product

Service rating : The products are high quality.
Product: It gives extra comfort and a touch of luxury

No Comment
1 Hour(s) ago

Lime & Bay Tealights - Set of 12

  • Customer also reviewed:
  • Orange Grove Tealights - Set of 12
  • Wild Mint Signature Candle
  • etc.
Service
Product

delivers on promises

No Comment
1 Hour(s) ago

Milford Large Cushion Cover

  • Customer also reviewed:
  • Carrington Cushion Cover
  • Seychelles Hand & Nail Gift Set
Service
Product

Wrong product sent

No Comment
1 Hour(s) ago

Classic Silver Photo Frame 8x10''

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Great service
Product: Good quality

No Comment
1 Hour(s) ago

Avignon Duvet Cover

  • Customer also reviewed:
  • Avignon Housewife Pillowcase
  • Avignon Housewife Pillowcase
Service
Product

Excellent

No Comment
1 Hour(s) ago

Madeleine Housewife Pillowcase - Set of 2

Service
Product

Service rating : didnt recieve item after purchasing
Product: ordered and not delivered so offered refund as out of stock

No Comment
1 Hour(s) ago

Fairisle Slipper Boots

Service
Product

telephone support/enquiries are particularly good but attitude from shop staff is nothing to shout about - rather off hand.

No Comment
1 Hour(s) ago

Super-Soft Ultra Wash Duvet

  • Customer also reviewed:
  • Genoa Duvet Cover & Oxford Pillowcase Set
Service
Product

Arrived promptly. Box rather larger than needed .

No Comment
2 Hour(s) ago

Super-Soft Ultra Wash Duvet

Service
Product

Service rating : Once I placed my order I was kept well informed via email updates.
Product: Well packaged and super light. Love it!

No Comment
2 Hour(s) ago

Green Flex Cluster Lights – 1,200 Bulbs

Service
Product

Service rating : Quick service
Product: Very pretty lights but over priced so was glad to purchase them in the sale

No Comment
2 Hour(s) ago

Wilton Napkins - Set of 4

Service
Product

Service rating : Goods received within a couple of days, beautifully packaged
Product: Lovely subtle colours and good material.

No Comment
2 Hour(s) ago

Belmond Wine Glass – Set of 4

Service
Product

Service rating : The service was efficient
Product: These glasses are very weak. I only had to cheers someone very lightly and the glass cracked. I just bought them last week so now I am stuck with an odd number of glasses.

No Comment
2 Hour(s) ago

Pomegranate Signature Candle

  • Customer also reviewed:
  • Winter Tealights - Set of 12
Service
Product

Service rating : Have only received half of the order
Product: -

No Comment
2 Hour(s) ago

New White Duck Feather & Down Pillow

Service
Product

Service rating : Quality products and excellent service/despatch
Product: Soooo soft and comfy giving a good night's rest.

No Comment
2 Hour(s) ago

Easy Iron Egyptian Cotton Fitted Sheet

  • Customer also reviewed:
  • Easy Iron Egyptian Cotton Oxford Pillowcase - Single
Service
Product

Service rating : Very prompt delivery.
Product: These are described as 300 thread count, so I was disappointed to find the cotton was still quite thin, so thin you could read labels through it. I have had similar issues with White Company goods before and was annoyed to find they were still skimping on quality. Their linen doesn't last, frays or wears into holes quickly and sometimes after laundering is out of shape or starts coming apart.. On the whole I think this company relies on good photography and styling to sell poor quality items at high prices. I would have returned these products but I fell ill and couldn't get to the post office in a reasonable timeframe.

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No Comment
3 Hour(s) ago

Medium Scissor-Cut Glass Bowl

  • Customer also reviewed:
  • Night Sky Tights (1-5yrs)
  • Orange Grove Tealights - Set of 12
Service
Product

Service rating : Quicker than expected, so thank you
Product: Gorgeous. I loved it in the photograph and the reality lived up to expectations

No Comment
3 Hour(s) ago

Hooded Velour Robe

Service
Product

Service rating : Delivery was promp, as expected.
Product: This robe is soft and cosy. I love the soft greyish pink colour, and that it has large pockets.

No Comment
3 Hour(s) ago

Verveine Bathroom Set

  • Customer also reviewed:
  • Gift box
Service
Product

Your service is usually excellent BUT why do you address all correspondence to me as: Lisa Hampson?? I at one time ordered a gift for her, my daughter in Australia, BUT I pay, I receive the invoice and I place the order. Since then to many other people BUT still everything is addressed to Lisa Hampson. Thank you Margaret FABRI

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No Comment