The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 111817 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
31 Minute(s) ago

Ocean Tide Diffuser

Service
Product

Service rating : came on time, as per usual
Product: Has a nice refreshing , pure smell, very subtle

No Comment
1 Hour(s) ago

Textured Stitch Swing Jumper

  • Customer also reviewed:
  • Back Split Batwing Jumper
  • Reversible Chambray Hat
Service
Product

The parcel delivery company was not good but The White Company responded very well and very fast.

No Comment
1 Hour(s) ago

Sparkle Stitch Cardigan

Service
Product

Service rating : Service and delivery on time and as expected.
Product: Lovely product great quality

No Comment
1 Hour(s) ago

Ava Floral Jersey Nightdress (1-12yrs)

  • Customer also reviewed:
  • Superga Sparkle Canvas Plimsolls
  • Storage Cube
  • etc.
Service
Product

Service rating : Always on time and considerate with updates and refunds.
Product: Just great quality and lovely designs. love it!

No Comment
2 Hour(s) ago

Mojito Candle

Service
Product

Service rating : Beautifully packaged and arrived on time.
Product: It really does smell like a Mojito and is a great present. White Company offer really quality products at competitive prices.

No Comment
2 Hour(s) ago

Seychelles Home Spray

  • Customer also reviewed:
  • Seychelles Hand & Nail Gift Set
Service
Product

Service rating : The customer service was brilliant and the product smells amazing
Product: I love it and recommended it to a friend and she brought the diffuser

No Comment
3 Hour(s) ago

Harem Lounge Trouser

Service
Product

Service rating : Couldn't find my size online ...emailed customer services to please try locate a pair ..received an email 2 days later that they'd sorted it! Phoned and ordered! Fast, efficient service.
Product: So easy and comfortable to wear ....not the best quality but I live in them day in day out so I'm on my 4th pair!

Read more
No Comment
3 Hour(s) ago

London Bear Sleepsuit And Bib Set

  • Customer also reviewed:
  • Monkey Comforter
  • Cadogan Deep Fitted Sheet
  • etc.
Service
Product

Efficient and excellent service always

No Comment
3 Hour(s) ago

Ponte V Back Dress

Service
Product

Service rating : Always perfect from the website, checking out to receiving their wonderful items
Product: Elegant, flattering and beautiful.

No Comment
3 Hour(s) ago

Cashmere Blend Diagonal Stitch Jumper

Service
Product

Service rating : First-class speedy service - thank you.
Product: Lovely product.

No Comment
3 Hour(s) ago

Lace Trim Sleeveless Nightie

Service
Product

Service rating : Prompt service
Product: Soft material. Cool to wear. One of the few places that produce a sleeveless nightdress with a complete shoulder , not shoestring straps. Lovely quality, pricey but worth it.

No Comment
3 Hour(s) ago

Slouchy Side Split Dress

  • Customer also reviewed:
  • Simple Swing Dress
  • Woven Trim T-Shirt Dress
  • etc.
Service
Product

Service rating : Swift delivery and a very pretty box.
Product: Lovely cut

No Comment
4 Hour(s) ago

Multi Stripe Fish Sleepbag

  • Customer also reviewed:
  • Under The Sea Sleepbag
Service
Product

Service rating : Delivery always on time.
Product: Soft sleeping bag with zip and fasten up poppers for easy use. Washes really well. No bobbles and doesn't discolour unlike some other cheaper sleeping bags. Worth the extra money.

No Comment
4 Hour(s) ago

Duck Feather Pillow

Service
Product

Service rating : Wonderful company to deal with.
Product: So comfortable. Love them.

No Comment
5 Hour(s) ago

Broderie Shift Dress

Service
Product

Service rating : Very prompt and quick service, particularly as we live abroad.
Product: Beautiful classic lines - Broderie Shift Dress.

No Comment
6 Hour(s) ago

Platinum Goose Down Topper

Service
Product

Service rating : Quick, efficient as always
Product: Bought same product 2 years ago and this one doesnt appear to be as thick/full

No Comment
10 Hour(s) ago

CHUNKY BUBBLED TEALIGHT SML

  • Customer also reviewed:
  • ORGANIC MERCURY TEALIGHT MED
  • Seychelles Tea Lights S 12
Service
Product

If it wasn't for Claire at customer service I would never use The White Company again.

Read more
I'd like to thank you for taking the time to leave your comment. I have emailed you personally and I hope this has been resolved for you.

Michelle
12 Hour(s) ago

Blanc Diffuser

  • Customer also reviewed:
  • Lime & Bay Diffuser
  • Twenty One Diffuser
Service
Product

Service rating : Very professional and prompt service as I've always had. Probably even quicker this time. Most products smell great from the White Company that I've tried. Well packaged and
Product: Smells beautiful. I wouldn't change anything.

No Comment
12 Hour(s) ago

Cross Over Back Jumper

Service
Product

Service rating : I've always found the service very good
Product: It would have been lovely, but even the size 6 would have been too big! I'm 5' 2" and 8st and I've always bought xs or s but suddenly all your tops and dresses have been far too wide or are swing style,
so I've had to return them-now I'm running out of clothes!!

Read more
No Comment
15 Hour(s) ago

Glass-Jar Fairy Lights

Service
Product

When I wanted to send back the items I didn't like because they were much smaller than in the picture - I went to Hermes parcel shop and they couldn't work with either bar code. As they were called glass jar fairy lights I expected the size of jars, but they were tiny and would break easily.
So I went to the post office and had to pay 15 pounds postage!!!!

Read more
I'd like to thank you for taking the time to leave your comments. I'm sorry to see you were disappointed with your recent purchase. I have personally emailed you in regards to this and I hope you are happy with my service. I look forward to your reply.

Michelle
16 Hour(s) ago

Cross Front V Neck Maxi Dress

  • Customer also reviewed:
  • Straight Leg Roll Top Trousers
  • Cropped Roll Top Trousers
Service
Product

Service rating : No complains
Product: Fabric extremely thin

No Comment
17 Hour(s) ago

Easy-Care Cotton Flat Sheet

Service
Product

Service rating : love the products wish delivey was a bit faster!
Product: Top quality product lasts for years

No Comment
17 Hour(s) ago

Broderie Shift Dress

Service
Product

Service rating : Great service.
Product: Love the dress but had to have it taken in at the sides. Needed a size 14 to fit over my bust

No Comment
18 Hour(s) ago

Lime & Bay Diffuser

Service
Product

Service rating : Brilliant, the parcel took very time to arrive
Product: I love the smell of the lime and Bay!

No Comment
19 Hour(s) ago

Bunny Ears Baby Robe

  • Customer also reviewed:
  • Baby's Princess Gift Set
Service
Product

Service rating : the delivery was swift and the goods beautifully wrapped
Product: the little robe is as advertised and good quality.

No Comment