The White Company Reviews

Consumer ratings of The White Company

Feedback for www.thewhitecompany.com has been compiled from 72768 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
1 Hour(s) ago

ELEPHANTS HW P/CASE

  • Customer also reviewed:
  • ELEPHANTS SGL D/COVER
  • White Pompelmo Candle
Service
Product

Service rating : A fantastic efficient courteous service
Product: Such a lovely pillowcase

No Comment
1 Hour(s) ago

First Mate Motif Sleepsuit

  • Customer also reviewed:
  • Galleon Stripe Baby PJ
  • Glass Ice Bucket
  • etc.
Service
Product

Service rating : Great
Product: Beautiful

No Comment
2 Hour(s) ago

QLTD PILLOW PROTECTOR COT BED

Service
Product

All my contact with the company has been excellent

No Comment
3 Hour(s) ago

Slim Fit Boyfriend

Service
Product

Service rating : Very good as always
Product: Good fit, good quality

No Comment
4 Hour(s) ago

E/COTTON F/CLTH

  • Customer also reviewed:
  • Lightweight Cosy
Service
Product

Service rating : Since you sorted out the problem with your courier, service has been excellent. Thank you for being so proactive.
Product: Lovely quality and bigger than other face flannels I've bought.

No Comment
5 Hour(s) ago

Artisan Stoneware Dinner Plate

  • Customer also reviewed:
  • Artisan Stoneware Salad Plate
Service
Product

Service rating : The website is easy to use and very nice, it's easy to find what you are looking for.
Product: Good quality, very nice plates. I love the fact that they are not plain white but have small "grains". I hope the White Company will continue to sell them. It would be great to see more items from this range too.

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No Comment
6 Hour(s) ago

CELLULAR SATIN BLANKET COT

  • Customer also reviewed:
  • Me & You Baby Sleepsuit
  • SNUGGLE COMFORTER
Service
Product

Service rating : Deliveredon time!!
Product: The best blanket I have bought till date..:)

No Comment
6 Hour(s) ago

FLORAL PONY

  • Customer also reviewed:
  • MEDIUM WHITE BASHFUL BUNNY
Service
Product

I love the products that you are offering. they are beautiful and excellent quality as well.Packaging is fantastic, sending to Switzerland in perfect condition. Very reasonable shipping cost that have me keep coming back to you. Gorgeous products with efficient services! keep up the great work!

No Comment
7 Hour(s) ago

MOP Frame 8x10"

Service
Product

Efficient delivery service.

No Comment
7 Hour(s) ago

Colour Block Henley Zip Jumper

  • Customer also reviewed:
  • Short Merino Waterfall Cardi
Service
Product

Service rating : quick and efficient service
Product: cute and good quality

No Comment
8 Hour(s) ago

Lacquer Box

  • Customer also reviewed:
  • Lacquer Tissue Box Cover
  • White Lacquer Laundry Bin
  • etc.
Service
Product

Excellent Service as always

No Comment
8 Hour(s) ago

Swing Hem T-Shirt

  • Customer also reviewed:
  • Turn up Woven Trousers
Service
Product

Service rating : Love the white company and will miss my store in Glasgow being closed for refit and can't wait till it will reopen .
Product: Lovely top but got the wrong size so had to return .

No Comment
8 Hour(s) ago

Flowers Bath & Shower Gel

  • Customer also reviewed:
  • Flowers Diffuser
  • Flowers Hand Wash
Service
Product

I had problems in that the 20% discount code did not apply at checkout. I telephoned the Customer Services team and Julie was extremely helpful, telephoning back the next day to credit my card with the discount I should have received.

No Comment
8 Hour(s) ago

Pleated Midi Skirt

Service
Product

Service rating : I bought the skirt for my wife on-line but too large a size, We exchanged it at your shop in York where the service was excellent.
Product: wife is delighted with product!

No Comment
8 Hour(s) ago

Sleeveless Tunic

  • Customer also reviewed:
  • Turn Back Cuff Top
  • Waist Detail Dress
Service
Product

Service rating : always quick and reliable. Would prefer not to pay for returns as this does sometimes put me off.
Product: Love this product! Sizing has definitely changed from last year - the 12 this year seems bigger than the 12 last year...?

No Comment
8 Hour(s) ago

Lace Jersey Nightie

  • Customer also reviewed:
  • Mixed Weight Shawl Cardi
  • Swing Hem T-Shirt
  • etc.
Service
Product

Service rating : Quick and efficient
Product: Lovely soft material

No Comment
8 Hour(s) ago

Large Candle Lid

Service
Product

Service rating : This is one of my favourite companies, the products and quality are great.
Product: This is a fab candle, smells beautiful and looks great.

No Comment
8 Hour(s) ago

White Lavender Hand Wash

  • Customer also reviewed:
  • White Lavender Pillow Mist
Service
Product

Two items were purchase five days in advance for Mothers day to be delivered direct to my mother; I also paid a £5 suppliment for gift wrap. On Mothers Day they e mailed to say there were out of stock of one and it would be delivered separately the following week. I was not given the opportunity os a substitution, which I would have taken. My compaint was ignored with the exception of an automatic acknowledgement message. This is the third experience I have had of terrible service from White Company which is a shame as their products are good. It has however given me plenty of material for my own staff training sessions.

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No Comment
9 Hour(s) ago

E/COTTON F/CLTH

  • Customer also reviewed:
  • Linen T-Shirt With Pocket
  • Short Sleeve T-Shirt
Service
Product

Service rating : Brilliant, always happy with the service.
Product: Good quality.

No Comment
9 Hour(s) ago

Stoneware Mug

Service
Product

It's inconvenient that we are not able to return items to concessions.We ordered some mugs on-line as the store didn't have enough in stock. Unfortunately the mugs that arrived were much lighter than we had originally seen. We took them back to Birmingham and they explained it was because they were hand painted and they can vary. We can understand this but then we had to pay to return the goods ourselves.

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No Comment
9 Hour(s) ago

ANTIBES BATH MAT MED

  • Customer also reviewed:
  • CHISWICK BEDCVR SGL
  • CHISWICK C/CVR SML SQ
  • etc.
Service
Product

Service rating : Well packaged and fast delivery
Product: Lovely product

No Comment
9 Hour(s) ago

Waffle Sweatshirt

Service
Product

Service rating : Very good speedy service
Product: It was too big. I would have kept it if right size.

No Comment
9 Hour(s) ago

Drawstring Hem Sweatshirt

  • Customer also reviewed:
  • Merino Waterfall Cardigan
  • Pleat Detail Dress
Service
Product

Service rating : High quality products and speedy delivery.
Product: Lovely soft feel and nice fit

No Comment
9 Hour(s) ago

Rose Diffuser

  • Customer also reviewed:
  • Rose Signature Candle
  • Rose Tealights S/12
Service
Product

Service rating : Very good service
Product: Smells like fresh roses

No Comment
10 Hour(s) ago

Gathered Back Shirt

Service
Product

Service rating : Ordered on line product arrived guickly but too big returned it to the Manchester store
Product: Had to return it as it was too big , but lovely product I exchanged it for a summer jumper that I think I will get more use from

No Comment