Luxury bed linen, bedding and quality home accessories
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Service rating : International service to Europe was very efficient.Product: They do their job perfectly, as long as you do not have size 8 knitwear - they are still too large and leave marks in the sleeves.
Service rating : Quick deliveryProduct: Lovely quality, simple sbd understated design
Service rating : Excellent specially the britich website more choice than the usProduct: Excellent
Service rating : swiftProduct: slight imperfection, one of the letters on the print, at the price i expected better attention to detail,
Service rating : very attentiveProduct: practical
Service rating : Quick and efficient deliveryProduct: Lovely pyjamas, great quality.
Service rating : There was an issue accessing the website to make my order which took around 3 hours to finalise my purchase. I was in a queuing process which behaved erratically counting down from over 1000 to single figure and it would jump up to around 700. When I eventually got to the home page and made my selection it took me back to the queue to update my basket. This was a frustrating exercise and tried my patience. I persevered because I had invested so much time and effort by this stage.Product: I have only looked briefly at my purchase as it is intended as a present but it seems good quality
Service rating : Perfect an all respects.Product: Very soft and cute. Ideal for new baby.
Good website although I couldn't find the pink striped storage bag easily.
Service rating : In the shops the sales people are really friendly and helpful and always wrap my purchases really nicely. Online purchases always arrive promptly and well wrapped.Product: Gorgeous pyjamas. Such a lovely design
Service rating : Efficient serviceProduct: One long string to go through the calendar would have been better than small bits
Service rating : Always excellent service.Product: I bought the large heart last Christmas, so as soon as I saw this knew I would LOVE it, + got it when it had 20% off.
Service rating : After ordering on line found I needed to review my purchase and customer advisor on phone dealt with matter efficientlyProduct: Bought as Xmas present and sure recipient will be delighted
Service rating : Good service. Delivered quickly.Product: My baby boy loves this so much I had to buy another one as he won't sleep without it.
Service rating : Easy to navigate website. Information on prompt delivery very helpful.Product: Everything just as described and well packaged. Outer box very big, with and awful lot of bubble wrap inside, smaller box would have been better!
Service rating : Despite problems with website, the lady on the phone was very very helpful.Product: The boys love them!!
Service rating : Easy ordering and quick deliveryProduct: The colour was not what I expected.
It looks like a very light grey in all the pictures.
Will change it.
Service rating : Appalling my goods never arrived. No one could throw any light on it and money taken. Now awaiting refund. Letter of complaint writtenProduct: Never arrived
Service rating : Delivered quickly & well packedProduct: Make them bigger, taller
Service rating : quick serviceProduct: beautiful products
Service rating : Quick service
Perfect goodsProduct: Top quality
Service rating : I bought fragile items which all arrived well packaged and intactProduct: I bought this in the sale, great value
Very easy, polite and classy.30-Nov-2015As clean as its shops.