Luxury bed linen, bedding and quality home accessories
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Service rating : Friendly and efficientProduct: Liked this rug would have preferred the rug I spotted later but couldn't find it on your website!
Service rating : Good products good service happy customerProduct: Product was exactly what I expected
Service rating : The service was excellent and arrived a day early.Product: I have been trying to find this fragrance for many years as I have has samples of the body lotion on P & 0 cruise ships. It was only in January this year that that was a fragrance name on the lotion, so I was able to apply for the product.
Service rating : The service is very good. Living in the country, it is so nice to be able to trust that the goods arrive within a couple of days.Product: I love shirts and I am looking forward to wear this one for the weekend!04-Mar-2015One of my favourites in the UK!
Service rating : Easy to orderProduct: Very qick and well packaged
Service rating : First classProduct: Have now returned the top. Lovely quality but found the shade of blue ( I wouldn't have described it as 'denim') was not very flattering for my colouring
Unfortunately one of the hand towels was the wrong design; and the nightdress was a size above what I'd ordered - and the replacement was a size below that which I'd ordered...the labelling was completely wrong. Why couldn't they actually check before it left the warehouse? Not a great outcome.
Their promotional loyalty card was deceptive about the tiering of the discount and when I spoke to them and also wrote to them their response was not very impressive given that I am a loyal customer and was placing a very significant order.
Service rating : Prompt service and what I expectedProduct: Practical and beautiful
PEOPLE WORKING AT THE STORE IN SLOANE SQUARE ARE VERY HELPFUL AND FRIENDLY.tHE CUSTOMER SERVICE IS ALSO VERY HELPFUL
Service rating : perfectProduct: perfect
Service rating : They sent the wrong product but at least they were apologetic and are trying to send the right product quicklyProduct: Good product but a little overpriced
Service rating : Very good communication with the sales personProduct: Lovely sweater. Bought a size 12 but next time would go for a size 10.
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Service rating : very quick and well informedProduct: Good value, looked and fitted as expected
The gift wrapping service is well worth the extra, makes a really lovely looking present, really pleased with the standard.
Service rating : Friendly and efficient.Product: A favorite which has not disappointed!
Service rating : Fabulous. Brilliant swift polite deliveryProduct: Delicious. Just DELICIOUS... :D
Service rating : The service is always excellent, from The Wite CompanyProduct: These are a little Easter gift, lovely for a baby too little for a traditional chocolate egg !
Service rating : Efficient, fast, kept me well informed throughout the process.Product: Very good, does crease when washing but know it will soften soon. Love the fact that White Company offers king and superking sizes. Wish they still sold the blankets they used to have.
Service rating : Received good promptlyProduct: Soft and cosy, very comfortable.
Service has always been excellent
Service is always very good. My only issue is that, when putting goods in my basket and then going to checkout sometimes the goods disappear if there is a delay in then actually paying. I think this should be made clearer when trying to order and that any time constraint should be highlighted. Thank you.
Service rating : Product: A lovely skirt with good weight to the fabric.
I ordered my usual size 12 but this skirt is a generous size around the waist so maybe go down a size.
Service rating : Easy website, helpful staff on phones and in shopsProduct: They are a neat clean design and work well. Would like high quality well sized padded hangers too