Luxury bed linen, bedding and quality home accessories
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : came on time, as per usualProduct: Has a nice refreshing , pure smell, very subtle
The parcel delivery company was not good but The White Company responded very well and very fast.
Service rating : Service and delivery on time and as expected.Product: Lovely product great quality
Service rating : Always on time and considerate with updates and refunds.Product: Just great quality and lovely designs. love it!
Service rating : Beautifully packaged and arrived on time.Product: It really does smell like a Mojito and is a great present. White Company offer really quality products at competitive prices.
Service rating : The customer service was brilliant and the product smells amazingProduct: I love it and recommended it to a friend and she brought the diffuser
Service rating : Couldn't find my size online ...emailed customer services to please try locate a pair ..received an email 2 days later that they'd sorted it! Phoned and ordered! Fast, efficient service.Product: So easy and comfortable to wear ....not the best quality but I live in them day in day out so I'm on my 4th pair!
Efficient and excellent service always
Service rating : Always perfect from the website, checking out to receiving their wonderful itemsProduct: Elegant, flattering and beautiful.
Service rating : First-class speedy service - thank you.Product: Lovely product.
Service rating : Prompt serviceProduct: Soft material. Cool to wear. One of the few places that produce a sleeveless nightdress with a complete shoulder , not shoestring straps. Lovely quality, pricey but worth it.
Service rating : Swift delivery and a very pretty box.Product: Lovely cut
Service rating : Delivery always on time.Product: Soft sleeping bag with zip and fasten up poppers for easy use. Washes really well. No bobbles and doesn't discolour unlike some other cheaper sleeping bags. Worth the extra money.
Service rating : Wonderful company to deal with.Product: So comfortable. Love them.
Service rating : Very prompt and quick service, particularly as we live abroad.Product: Beautiful classic lines - Broderie Shift Dress.
Service rating : Quick, efficient as alwaysProduct: Bought same product 2 years ago and this one doesnt appear to be as thick/full
If it wasn't for Claire at customer service I would never use The White Company again.
Service rating : Very professional and prompt service as I've always had. Probably even quicker this time. Most products smell great from the White Company that I've tried. Well packaged andProduct: Smells beautiful. I wouldn't change anything.
Service rating : I've always found the service very goodProduct: It would have been lovely, but even the size 6 would have been too big! I'm 5' 2" and 8st and I've always bought xs or s but suddenly all your tops and dresses have been far too wide or are swing style,
so I've had to return them-now I'm running out of clothes!!
When I wanted to send back the items I didn't like because they were much smaller than in the picture - I went to Hermes parcel shop and they couldn't work with either bar code. As they were called glass jar fairy lights I expected the size of jars, but they were tiny and would break easily.
So I went to the post office and had to pay 15 pounds postage!!!!
Service rating : No complainsProduct: Fabric extremely thin
Service rating : love the products wish delivey was a bit faster!Product: Top quality product lasts for years
Service rating : Great service.Product: Love the dress but had to have it taken in at the sides. Needed a size 14 to fit over my bust
Service rating : Brilliant, the parcel took very time to arriveProduct: I love the smell of the lime and Bay!
Service rating : the delivery was swift and the goods beautifully wrappedProduct: the little robe is as advertised and good quality.