The White Company Reviews

Consumer ratings of The White Company

Feedback for www.thewhitecompany.com has been compiled from 71739 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
3 Minute(s) ago

RED STRIPE RUNNER

  • Customer also reviewed:
  • SNUGGLE FLEECE ROBE
Service
Product

Service rating : Friendly and efficient
Product: Liked this rug would have preferred the rug I spotted later but couldn't find it on your website!

No Comment
8 Minute(s) ago

Matte Enamel Housekeepers Trug

  • Customer also reviewed:
  • Matte Herb Pots w/ Tray
Service
Product

Service rating : Good products good service happy customer
Product: Product was exactly what I expected

No Comment
53 Minute(s) ago

Flowers Body Lotion

  • Customer also reviewed:
  • Flowers Diffuser
Service
Product

Service rating : The service was excellent and arrived a day early.
Product: I have been trying to find this fragrance for many years as I have has samples of the body lotion on P & 0 cruise ships. It was only in January this year that that was a fragrance name on the lotion, so I was able to apply for the product.

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No Comment
56 Minute(s) ago

Gingham Shirt

  • Customer also reviewed:
  • Long Sleeve T-Shirt
Service
Product
Latest
Service
Product

Service rating : The service is very good. Living in the country, it is so nice to be able to trust that the goods arrive within a couple of days.
Product: I love shirts and I am looking forward to wear this one for the weekend!

04-Mar-2015
One of my favourites in the UK!

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No Comment
1 Hour(s) ago

Denim Short

Service
Product

Service rating : Easy to order
Product: Very qick and well packaged

No Comment
1 Hour(s) ago

Textured Jersey Top Denim, 16

Service
Product

Service rating : First class
Product: Have now returned the top. Lovely quality but found the shade of blue ( I wouldn't have described it as 'denim') was not very flattering for my colouring

No Comment
2 Hour(s) ago

CLASSIC DBL BORDER B/SHT

  • Customer also reviewed:
  • CLASSIC DBL BORDER H/TWL
  • Long Silk Nightie
  • etc.
Service
Product

Unfortunately one of the hand towels was the wrong design; and the nightdress was a size above what I'd ordered - and the replacement was a size below that which I'd ordered...the labelling was completely wrong. Why couldn't they actually check before it left the warehouse? Not a great outcome.

No Comment
2 Hour(s) ago

Annabella Nightie

  • Customer also reviewed:
  • Ash Lid Pantry Jar - 1000ml
  • Ash Lid Pantry Jar - 750ml
  • etc.
Service
Product

Their promotional loyalty card was deceptive about the tiering of the discount and when I spoke to them and also wrote to them their response was not very impressive given that I am a loyal customer and was placing a very significant order.

No Comment
3 Hour(s) ago

Artisan Stoneware Dinner Plate

  • Customer also reviewed:
  • Artisan Stoneware Salad Plate
  • Stoneware Heart Plate Small
Service
Product

Service rating : Prompt service and what I expected
Product: Practical and beautiful

No Comment
3 Hour(s) ago

ADELINE D/CVR KNG

  • Customer also reviewed:
  • Ash Lid Pantry Jar - 1000ml
  • Ash Lid Pantry Jar - 750ml
  • etc.
Service
Product

PEOPLE WORKING AT THE STORE IN SLOANE SQUARE ARE VERY HELPFUL AND FRIENDLY.tHE CUSTOMER SERVICE IS ALSO VERY HELPFUL

No Comment
4 Hour(s) ago

Peter Pan Collar Cardigan

  • Customer also reviewed:
  • Textured Cardigan
Service
Product

Service rating : perfect
Product: perfect

No Comment
4 Hour(s) ago

Fabric Padded Notice Board

  • Customer also reviewed:
  • Madison Mirror
Service
Product

Service rating : They sent the wrong product but at least they were apologetic and are trying to send the right product quickly
Product: Good product but a little overpriced

No Comment
5 Hour(s) ago

Cable Stitch Sweater

  • Customer also reviewed:
  • Roll Top Trouser
  • Striped Jumper
Service
Product

Service rating : Very good communication with the sales person
Product: Lovely sweater. Bought a size 12 but next time would go for a size 10.

No Comment
5 Hour(s) ago

7/8th Jean

  • Customer also reviewed:
  • Boyfriend Jeans
  • Cable Stitch Sweater
  • etc.
Service
Product

Service rating : xyfgwudaknxzm
Product: x

No Comment
5 Hour(s) ago

Lightweight Layering Vest

  • Customer also reviewed:
  • Striped Jumper
Service
Product

Service rating : very quick and well informed
Product: Good value, looked and fitted as expected

No Comment
5 Hour(s) ago

HARRY HIPPO CHIME

  • Customer also reviewed:
  • Me & You Baby Sleepsuit
Service
Product

The gift wrapping service is well worth the extra, makes a really lovely looking present, really pleased with the standard.

No Comment
5 Hour(s) ago

Flowers Bath & Shower Gel

Service
Product

Service rating : Friendly and efficient.
Product: A favorite which has not disappointed!

No Comment
6 Hour(s) ago

Seychelles Bath & Body Set

Service
Product

Service rating : Fabulous. Brilliant swift polite delivery
Product: Delicious. Just DELICIOUS... :D

No Comment
6 Hour(s) ago

Bear Hug Short PJ

  • Customer also reviewed:
  • Star Gazing Baby PJ
Service
Product

Service rating : The service is always excellent, from The Wite Company
Product: These are a little Easter gift, lovely for a baby too little for a traditional chocolate egg !

No Comment
6 Hour(s) ago

E/COTTON FLAT SHT SKNG

  • Customer also reviewed:
  • Seychelles Hand Wash
Service
Product

Service rating : Efficient, fast, kept me well informed throughout the process.
Product: Very good, does crease when washing but know it will soften soon. Love the fact that White Company offers king and superking sizes. Wish they still sold the blankets they used to have.

No Comment
6 Hour(s) ago

Hydrocotton Robe

Service
Product

Service rating : Received good promptly
Product: Soft and cosy, very comfortable.

No Comment
7 Hour(s) ago

DUCK FEATHER PAD LRG SQ No Colour, Large Square

  • Customer also reviewed:
  • Egyptian Cotton Dvt Cvr Kg
  • Egyptian Cotton P/Case Hw
  • etc.
Service
Product

Service has always been excellent

No Comment
7 Hour(s) ago

3/4 Sleeve Jersey T-Shirt

  • Customer also reviewed:
  • Ballet Slipper
  • Cozy Slipper (Champ & Wh)
Service
Product

Service is always very good. My only issue is that, when putting goods in my basket and then going to checkout sometimes the goods disappear if there is a delay in then actually paying. I think this should be made clearer when trying to order and that any time constraint should be highlighted. Thank you.

Read more
We appreciate all feedback and if there is any aspect of service that could be improved we love to hear about it. I would just like to assure you that I have passed your comments on to our Management Team. If there is anything we can help with please let us know.

Hannah
7 Hour(s) ago

Jersey Maxi Skirt

  • Customer also reviewed:
  • Swing Cardigan
Service
Product

Service rating :
Product: A lovely skirt with good weight to the fabric.
I ordered my usual size 12 but this skirt is a generous size around the waist so maybe go down a size.

No Comment
7 Hour(s) ago

Knitwear Hanger S/6

Service
Product

Service rating : Easy website, helpful staff on phones and in shops
Product: They are a neat clean design and work well. Would like high quality well sized padded hangers too

No Comment