Luxury bed linen, bedding and quality home accessories
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : A fantastic efficient courteous serviceProduct: Such a lovely pillowcase
Service rating : GreatProduct: Beautiful
All my contact with the company has been excellent
Service rating : Very good as alwaysProduct: Good fit, good quality
Service rating : Since you sorted out the problem with your courier, service has been excellent. Thank you for being so proactive.Product: Lovely quality and bigger than other face flannels I've bought.
Service rating : The website is easy to use and very nice, it's easy to find what you are looking for.Product: Good quality, very nice plates. I love the fact that they are not plain white but have small "grains". I hope the White Company will continue to sell them. It would be great to see more items from this range too.
Service rating : Deliveredon time!!Product: The best blanket I have bought till date..:)
I love the products that you are offering. they are beautiful and excellent quality as well.Packaging is fantastic, sending to Switzerland in perfect condition. Very reasonable shipping cost that have me keep coming back to you. Gorgeous products with efficient services! keep up the great work!
Efficient delivery service.
Service rating : quick and efficient serviceProduct: cute and good quality
Excellent Service as always
Service rating : Love the white company and will miss my store in Glasgow being closed for refit and can't wait till it will reopen .Product: Lovely top but got the wrong size so had to return .
I had problems in that the 20% discount code did not apply at checkout. I telephoned the Customer Services team and Julie was extremely helpful, telephoning back the next day to credit my card with the discount I should have received.
Service rating : I bought the skirt for my wife on-line but too large a size, We exchanged it at your shop in York where the service was excellent.Product: wife is delighted with product!
Service rating : always quick and reliable. Would prefer not to pay for returns as this does sometimes put me off.Product: Love this product! Sizing has definitely changed from last year - the 12 this year seems bigger than the 12 last year...?
Service rating : Quick and efficientProduct: Lovely soft material
Service rating : This is one of my favourite companies, the products and quality are great.Product: This is a fab candle, smells beautiful and looks great.
Two items were purchase five days in advance for Mothers day to be delivered direct to my mother; I also paid a £5 suppliment for gift wrap. On Mothers Day they e mailed to say there were out of stock of one and it would be delivered separately the following week. I was not given the opportunity os a substitution, which I would have taken. My compaint was ignored with the exception of an automatic acknowledgement message. This is the third experience I have had of terrible service from White Company which is a shame as their products are good. It has however given me plenty of material for my own staff training sessions.
Service rating : Brilliant, always happy with the service.Product: Good quality.
It's inconvenient that we are not able to return items to concessions.We ordered some mugs on-line as the store didn't have enough in stock. Unfortunately the mugs that arrived were much lighter than we had originally seen. We took them back to Birmingham and they explained it was because they were hand painted and they can vary. We can understand this but then we had to pay to return the goods ourselves.
Service rating : Well packaged and fast deliveryProduct: Lovely product
Service rating : Very good speedy serviceProduct: It was too big. I would have kept it if right size.
Service rating : High quality products and speedy delivery.Product: Lovely soft feel and nice fit
Service rating : Very good serviceProduct: Smells like fresh roses
Service rating : Ordered on line product arrived guickly but too big returned it to the Manchester storeProduct: Had to return it as it was too big , but lovely product I exchanged it for a summer jumper that I think I will get more use from