Luxury bed linen, bedding and quality home accessories
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Service rating : I waited over two weeks for this product to arrive. I rang up the call centre and chased it and was initially cut off after waiting a long time. I rang again and was told it would arrive the next day. It didn't - it arrived a week later. There was no explanation, no apology.Product: The product is as I expected
Service rating : Excellent service as always. Prompt delivery with everything very well packagedProduct: A must have for xmas!
Service rating : The service is excellent, I got my orders within 2 days.Product: Love this product, it smells divine.
The delivery took far too long. The Verveine gift did not arrive in time for the birthday recipient.
Service rating : Excellent on line service. Free returns would make service even better for those living no where near a White Company shop.Product: Space saving good quality hangers.27-Nov-2014Very efficient on line service with regular delivery up dates.
Service rating : Always goodProduct: Cosy
The manager was excellent. The shop was out of my size and he checked and found it was available and that it would be delivered for free. I didn't know you offered this service, so would have walked out empty handed were it not for his help.
Service rating : ExcellentProduct: Lovely pillow cases
Service rating : Easy online ordering and prompt delivery.Product: Bought as Christmas present so not yet tried out, but look very nice.
Service has to be one of the best used,quality products with such great service.Fully informed on status for delivery.Products packed to protect, this is a company that is proud to deliver such high standards
As usual excellent service
I was kept in contact about distribution and posting. Goods arrived very promptly.
Service rating : Very efficient service. Extremely quick from order to delivery.Product: Gorgeous jumper. Extremely soft and warm.
Service rating : Service was excellent !Product: The service I received from you was excellent!
Apart from the fact that the goods were delivered to the wrong house - I have no complaint. If the delivery company had not sent me an email asking me to rate their delivery service I would never have known that the goods had been delivered. I tried neighbours both sides with no success. 5 days later a neighbour from across the road bought my parcel over as she had signed for it thinking it was hers. Her first name also begins with E but the parcel was clearly labelled number 42 not number 43!!
Service rating : Arrived quickly and promptlyProduct: Love it!
I sent products back for an exchange as they were not suitable but their emails to me just say I am getting a refund, not an exchange as I specifically requested on the return form.
No one seems to have read my return form information. very disappointed
Service rating : Absolutely satisfied.Product: Amazing.
Service rating : Staff always extremely helpful, friendly and polite.Product: Love the skirt but had to return the first one as the hem came down the first time I wore it.
Service rating : Very good serviceProduct: Love this candle
Service rating : Excellent service - was surprised not to see the sweater in any of the stores I have visited recently.Product: Just lovely and so different. Look forward to wearing it - have only tried it so far but the colour is just lovely.
Ordering was easy and quick, delivery great!
Service rating : Service is always efficient and staff friendly and attentiveProduct: Love this product. Please don 't ever take Seychelles from your shelves
Service rating : Prompt.Product: Good to have a little gift for someone I don't know well. Also good that it's neither pink or blue.