TM Lewin Reviews

Consumer ratings of TM Lewin

Feedback for www.tmlewin.co.uk has been compiled from 45305 Customer Reviews

  • Feefo member since
  • 22/03/2011
  • T.M.Lewin offers a range of menswear that includes mens shirts, suits, ties, cufflinks, casualwear, outerwear and accessories, as well as a distinctive range of womenswear, including shirts, suits, knitwear and accessories. For something with a creative twist, we also offer our John Francomb range - a modern take on the business wardrobe. With over 60 stores currently in the UK and plans to open more, whether you shop in store, online, through our catalogue or via our phones, we look forward to bringing you the very best in quality mens and womens businesswear.

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Reviews

DateProductRatingCustomer ReviewReply from www.tmlewin.co.uk
3 Minute(s) ago

Slim Fit Black Poplin Cutaway Collar Double Cuff Shirt

  • Customer also reviewed:
  • Slim Fit Blue Navy Check Twill Shirt
  • Slim Fit Mid Blue Rope Stripe Twill Shirt
  • etc.
Service
Product

Have always liked the shirt designs, tailoring and fabrics. If there is one criticism it's that the collar corners can wear quickly. I was not too happy when I opted into the last minute of your 4 for £100 offers, to see that the next day it was followed by a 5 for £100 offer.

No Comment
46 Minute(s) ago

Regular Fit Blue Classic Check Non-Iron Shirt

  • Customer also reviewed:
  • Regular Fit Blue Navy Check Non-Iron Shirt
  • Regular Fit Lilac Blue Fine Check Non-Iron Shirt
  • etc.
Service
Product

Service rating : Staff in store, could not have been more helpful - highly knowledgable, professional, helpful and friendly staff.
Product: A little bit big around the body, but excellent quality - sleeve length is just right. Very difficult to get double cuff shirts in this size at a competitive price. Thank you!!

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No Comment
58 Minute(s) ago

Cassidy Khaki Chinos

  • Customer also reviewed:
  • Fully Fitted Red Gingham Check End-on-End Shirt
  • London Fully Fitted Navy White Spot Point Collar Shirt
  • etc.
Service
Product

Service rating : Excellent service and delivery time. I asked a question to customer service and they responded almost straight away.
Product: But very narrow in the hips. So will be sending back.

No Comment
1 Hour(s) ago

London Slim Fit White Twill Round Collar Shirt

Service
Product

Service rating : The staff in the shop were friendly and very helpful.
Product: Fabulous styling and very easy and comfortable to wear.

No Comment
1 Hour(s) ago

Navy Bengal Stripe Windsor Slim Fit Double Cuff Shirt - 34818

  • Customer also reviewed:
  • Slim Fit Plain White Luxury Twill Shirt
  • Slim Fit Purple Classic Check Poplin Shirt
  • etc.
Service
Product

Efficient and easy to use / collect.

No Comment
1 Hour(s) ago

London Slim Fit Red Navy Small Check Shirt

  • Customer also reviewed:
  • Pink Ottoman Silk Tie
  • Slim Fit Blue Check Poplin Double Cuff Shirt
  • etc.
Service
Product

Excellent

No Comment
1 Hour(s) ago

Slim Fit Black Poplin Button Cuff Shirt

  • Customer also reviewed:
  • Slim Fit Black Poplin Cutaway Collar Double Cuff Shirt
  • Slim Fit Pink Gingham Check Twill Shirt
Service
Product
Latest
Service
Product

Fast simple online shopping. Completely hassle free

16-Apr-2014
Great company and great quality products

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No Comment
8 Hour(s) ago

Initial H Cufflink

  • Customer also reviewed:
  • Initial S Cufflink
Service
Product

Delivery is too expensive for small items blike cufflinks

No Comment
9 Hour(s) ago

Visit to our Brent Cross store

Service
Product

I visited the TM Lewin branch in Brent Cross, where I was served by an outstanding Assistant Manager Martin, he was extremely with my needs to return a number of items and purchased others. He was friendly with exceptional customer service skills coupled with his upselling skills and a positive attitude. I would highly recommend him for his next role of store manager. Further more I would like to add that my every visit to this particular branch as always been positive. The branch manager certainly leads by example as you can see it in his team. He should be recognized by the senior team.

On the other hand I visited Westfield Shepherds Bush on Friday 11th at around 8.35am, the assistant I think is the assistant manager was unhelp, disinterested in what my needs and with a negative attitude. I was keen to purchase a dress in the sale, I pointed out to her the size I wanted had make-up and did they have any more in stock? Her reaction was "no that all we have". She made not effort to upsell other items. If TM Lewin are looking to make revenue, I'm very sorry to say that we could not sell mushrooms in Peckham Market! The branch manager should take a leaf out of the brent cross branch and train his assistant. This was my second encounter with her and sadly she was miserable as before.
Attitude can not be taught, you're born with it, there is not hope of changing this lady!

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No Comment
9 Hour(s) ago

Heston Jacket

  • Customer also reviewed:
  • London Super Fitted Blue Extra Fine Stripe Shirt
  • Navy Bengal Stripe Windsor Slim Fit Double Cuff Shirt - 34818
  • etc.
Service
Product

Good customer service

No Comment
9 Hour(s) ago

Slim Fit White Twill Non-Iron Shirt

Service
Product

Service rating : Excellent service as always from Lewins
Product: Very nice material

No Comment
9 Hour(s) ago

Blue Plain Luxury Twill Prince Of Wales Double Cuff Shirt - 23475

  • Customer also reviewed:
  • Regular Fit Plain Pink Luxury Twill Shirt
  • Regular Fit Plain White Luxury Twill Shirt
Service
Product

Service rating : Excellent
Product: Excellent

No Comment
10 Hour(s) ago

Fitted Pink Daisy Print Shirt

  • Customer also reviewed:
  • Fitted Raspberry Stripe Shirt
  • Gina White Liquid Stripe Shirt
Service
Product

Excellent customer service ��

No Comment
10 Hour(s) ago

Visit to our Reading Oracle store

Service
Product

Service rating : Friendly, helpful staff and quick service.
Product: Would benefit from longer sleeve lengths on suit jackets.

No Comment
11 Hour(s) ago

Pink Plain Luxury Twill Windsor Slim Fit Double Cuff Shirt - 26120

  • Customer also reviewed:
  • Slim Fit Blue Herringbone 180's White Label Shirt
  • Slim Fit Pink Check Poplin Double Cuff Shirt
  • etc.
Service
Product

Service rating : Easy to order and quick delivery to the store
Product: Make your slim fit shirts slimmer please! Too much material for a slim fit do I have to get them taken in!

No Comment
11 Hour(s) ago

Pink Cotton Jumper

Service
Product

Service rating : Great, fast service. Arrived in store very quickly.
Product: Lovely, great quality

No Comment
11 Hour(s) ago

Fitted Black Polka Dot Shirt

  • Customer also reviewed:
  • Fitted White Stretch Poplin Shirt
  • Vivienne White Spot Shirt
Service
Product

Excellent customer service! This was my first time shopping with T.M. Lewin after moving to London from the U.S. After receiving my order very promptly, I made a request that apparently was not very common with retailers in the UK. While there was no policy in place to honor such a request, the representative made an exception for me. The email response arrived in less than 24 hours and was courteous and helpful response. Needless to say, I will be returning as I truly felt like T.M. Lewin valued me as a customer. Thank you!

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No Comment
11 Hour(s) ago

Fully Fitted Dark Navy Small Check Non-Iron Shirt

  • Customer also reviewed:
  • London Fully Fitted Navy Stripe Pin-Collar Shirt
  • London Fully Fitted White Pin-Collar Shirt
  • etc.
Service
Product

Service rating : Awesome
Product: Awesome

No Comment
11 Hour(s) ago

Blue Gingham Check Buckingham Slim Fit Button Cuff Shirt - 30448

  • Customer also reviewed:
  • Blue Luxury Twill Buckingham Slim Fit Button Cuff Shirt - 30428
  • Slim Fit Mid Blue Slim Pinpoint Stripe Shirt
  • etc.
Service
Product

Service rating : Excellent service and quality products.
Product: Good quality products and very happy.

No Comment
11 Hour(s) ago

Fitted Blue Herringbone Shirt

  • Customer also reviewed:
  • Fitted Pink Herringbone Shirt
  • Fitted Pink Navy Stripe Shirt
Service
Product

Service rating : very pleased
Product: very pleased

No Comment
12 Hour(s) ago

Penhurst Waistcoat

  • Customer also reviewed:
  • Perth Waistcoat
Service
Product

Service rating : Excellent service. No worries at all.
Product: Very gentlemanly

No Comment
12 Hour(s) ago

Fitted Black Polka Dot Shirt

Service
Product

Service rating : Within three working days I have received my item, very good services.
Product: I am very happy with my Black Polka Dot Shirt, it fit on me very well and it looks nice.

No Comment
12 Hour(s) ago

Curtis Jacket

Service
Product

Service rating : As usual, delivery to the local store was rapid and staff were helpful
Product: This is a great suit, very well made for the retail price

No Comment
13 Hour(s) ago

Visit to our Newcastle store

Service
Product

Very professional, polite and helpful service from both staff members during my visit on Tuesday 15 April 2014.

No Comment
13 Hour(s) ago

Fully Fitted Blue Twill Non-Iron Shirt

  • Customer also reviewed:
  • Fully Fitted Navy Blue Shadow Stripe Shirt
  • Fully Fitted Plain White Luxury Twill Shirt
  • etc.
Service
Product

The customer service was exceptional. The staff went above and beyond to assist and it was not only greatly appreciated, but also markedly different to that experienced at your competitors.

No Comment