TM Lewin Reviews

Consumer ratings of TM Lewin

Feedback for www.tmlewin.co.uk has been compiled from 51719 Customer Reviews

  • Feefo member since
  • 22/03/2011
  • T.M.Lewin offers a range of menswear that includes mens shirts, suits, ties, cufflinks, casualwear, outerwear and accessories, as well as a distinctive range of womenswear, including shirts, suits, knitwear and accessories. For something with a creative twist, we also offer our John Francomb range - a modern take on the business wardrobe. With over 60 stores currently in the UK and plans to open more, whether you shop in store, online, through our catalogue or via our phones, we look forward to bringing you the very best in quality mens and womens businesswear.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.tmlewin.co.uk
8 Minute(s) ago

Blue Bengal Stripe Tunic Double Cuff Shirt (Detachable collar) - 34096

Service
Product

Please get more stock of white regular tunic shirts.

No Comment
58 Minute(s) ago

Amber Sc Houndstooth Check

  • Customer also reviewed:
  • Amber Sc Swirl Print
  • Fitted Blue Large Check Shirt
Service
Product

We ordered online. The items arrived the next day. "Excellent" can be the only grading.

No Comment
1 Hour(s) ago

Edie Pinstripe Jkt

  • Customer also reviewed:
  • Edie Pinstripe Trousers
  • Vanessa Pansy Floral Blouse
  • etc.
Service
Product

efficient service, products despatched swiftly and received in good condition

No Comment
1 Hour(s) ago

Navy ECB Silk Tie

Service
Product

I used the online help. And the adviser was very helpful.

No Comment
1 Hour(s) ago

Burgundy Grey Dot Socks

Service
Product

Service rating : quick delivery
Product: fab!

No Comment
1 Hour(s) ago

Banbury Charcoal Tonic Flat Front Slim Fit Trousers

  • Customer also reviewed:
  • Banbury Jacket
Service
Product

Good service

No Comment
1 Hour(s) ago

Classic Button Down Chk Block

  • Customer also reviewed:
  • Classic Button Dwn Tattersals
  • Powsc Chk Country Check 9
  • etc.
Service
Product

Very quick delivery.

No Comment
1 Hour(s) ago

Blue Bengal Stripe Prince Of Wales Collar Double Cuff Shirt - 17788

  • Customer also reviewed:
  • Blue Gingham Check Shirt. Prince Of Wales Collar Double Cuff Shirt - 18839
  • Slim Fit Plain Blue Luxury Twill Shirt
Service
Product

sent 3 correct shirts - the 4th was completely the wrong size and also completely the wrong shirt

No Comment
1 Hour(s) ago

Prince Of Wales Collar White Pleated Evening Shirt - 35105

Service
Product

Service rating : Very quick despatch of goods
Product: Works well

No Comment
1 Hour(s) ago

Slim Fit Plain White Herringbone Shirt

Service
Product

Service rating : Good
Product: Lovely shirt, great fit, excellent price.

No Comment
1 Hour(s) ago

Visit to our Berkeley Street store

Service
Product
Latest
Service
Product

Service rating : The staff in the Mayfair were very helpful, friendly and efficient
Product: The shitrs are always good quality - wear well and fit perfectly.

30-Oct-2014
The service and products are always excellent

Read more
No Comment
3 Hour(s) ago

Bardeen Jacket

  • Customer also reviewed:
  • Bardeen Plain Black Flat Front Regular Fit Trousers
Service
Product

Service rating : The online order would not function properly - I could not select the trousers. I had to order by phone. Service by phone was very good. Delivery took much longer than expected but after some further discussion with the support team, I was provided with an excellent service and a most welcome goodwill gesture.
Product: Nice quality suit.

Read more
No Comment
3 Hour(s) ago

Visit to our Newcastle store

Service
Product

Service rating : The assistants were extremely helpful, not only with the shirts that I was buying during my visit, but also with sourcing some additional items which I will be purchasing but which were not in stock
Product: Always good

No Comment
4 Hour(s) ago

Caitlyn Fit And Flare Skirt

  • Customer also reviewed:
  • Jenna Black Stretch Trousers
  • Quin Straight Trousers
Service
Product

Service generally is poor. When I returned 2 items to the store the staff were matter of fact and not friendly. After 10 days I have still not received a refund for the items I returned to the store. The phone number which is on the website and on the paper I was given in the store, 0845 389 1898, does not work. I had to call using the more expensive number for people outside the UK. The person who responded had no answer as to why the refund has taken so long other than to say that they have a lot of paperwork to get through today. TM lewin is supposed to be a premium brand, but the service is very poor.

Read more
Very sorry to hear of this experience, we will contact you to discuss this further.

4 Hour(s) ago

Blue Plain Luxury Twill Prince Of Wales Double Cuff Shirt - 23475

  • Customer also reviewed:
  • Regular Fit Plain White Luxury Twill Shirt
Service
Product

Not excellent as I bought just before you announced extra discounts, leaves a disappointing feeling I am afraid. Not the money, it's the principle.

No Comment
5 Hour(s) ago

Blue Plain Luxury Twill Prince Of Wales Double Cuff Shirt - 23475

  • Customer also reviewed:
  • R07 Pln End On End 2
  • Regular Fit Plain White Luxury Twill Shirt
Service
Product

Service rating : The items were ordered with a delivery date of the 20th in time for my fathers birthday. It is now the 30th and still nothing has arrived despite regular communication with the courier and TM LEWIN.

They are now saying my order has been lost and I need to re order but one of the shirts is out of order.

I used to really rate TM LEWIN and would use them regularly. Due to the delay my father needed to order some more shirts from M&S which arrived to same address within two days.
Product: Still has been delivered. Currently 10 days late

Read more
We are very sorry to hear of this frustrating experience, we will be in touch to resolve this immediately.

5 Hour(s) ago

Black Quilt Coat Henry

Service
Product

Excellent customer service, polite, efficient.

No Comment
5 Hour(s) ago

2bsb Palmer Plain

  • Customer also reviewed:
  • Flat Front Palmer Plain
Service
Product

Service rating : Good
Product: Good

No Comment
5 Hour(s) ago

Perry Waistcoat

Service
Product

Generally good service overall. Slight confusion with advice regarding waistcoat sizes, otherwise fine.

No Comment
5 Hour(s) ago

Harvey Jacket

  • Customer also reviewed:
  • Harvey Navy Fine Stripe Flat Front Slim Fit Trousers
Service
Product

Bought 2 suits , measured up asap , helpful , will come back for next batch of suits etc , Regards Iain

No Comment
5 Hour(s) ago

Bogart Navy Pinstripe Flat Front Regular Fit Trousers

Service
Product

Service rating : delivered within two days
Product: really pleased

No Comment
5 Hour(s) ago

Round Knots Gift Set

Service
Product

Service rating : 2 day delivery excellent. Was quoted 3-5 days. Product in stock as stated.
Product: Didn't want a gift set but it was purchased on price, delivery total and convenience.

No Comment
6 Hour(s) ago

Blue Luxury Twill Windsor Slim Fit Double Cuff Shirt - 26121

  • Customer also reviewed:
  • Pink Plain Luxury Twill Windsor Slim Fit Double Cuff Shirt - 26120
  • Slim Fit Blue Luxury Herringbone Shirt
  • etc.
Service
Product

Great service, order arrived quickly, would buy again.

No Comment
6 Hour(s) ago

Visit to our Newcastle store

Service
Product

Service rating : The store staff were welcoming and friendly and happy to help. They were very patient when I was picking out the shirts/kept changing my mind, nothing was too much hassle.
Product: Bought 4 shirts, fantastic quality and look great on my partner. The products are seen as a treat as they are on the pricey side but offer of 4 for £80 was a great chance to refresh his wardrobe. One of the shirts purchased for a wedding and the rest for work. Very comfortable and durable.

Read more
No Comment
14 Hour(s) ago

London Super Fitted Light Blue End-on-End Shirt

  • Customer also reviewed:
  • Macchiato Casual Jacket
  • Super Fitted Plain Navy Chambray Shirt
Service
Product

Service rating : The staff and CS are always very helpful.
Product: Great fit and quality. Wish you had more super-fitted shirts though.

No Comment