TM Lewin Reviews

Consumer ratings of TM Lewin

Feedback for www.tmlewin.co.uk has been compiled from 70437 Customer Reviews

  • Feefo member since
  • 22/03/2011
  • T.M.Lewin offers a range of menswear that includes mens shirts, suits, ties, cufflinks, casualwear, outerwear and accessories, as well as a distinctive range of womenswear, including shirts, suits, knitwear and accessories. For something with a creative twist, we also offer our John Francomb range - a modern take on the business wardrobe. With over 60 stores currently in the UK and plans to open more, whether you shop in store, online, through our catalogue or via our phones, we look forward to bringing you the very best in quality mens and womens businesswear.

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Reviews

DateProductRatingCustomer ReviewReply from www.tmlewin.co.uk
26 Minute(s) ago

Visit to our One New Change store

Service
Product

Service rating : Jade and Amer helped me, under high time pressure to get a suit, tie and cufflinks for my first job interview since returning from 28 yrs in NZ. They arranged for a temporary hem on the trousers so I could take them immediately, that afternoon, in order to be in Basingstoke, on time, for the 1:30 interview the following day. The trousers are currently receiving their permanent hem, and I collect them on Tuesday. Their very helpful attitudes and speedy turnaround for me were, in my view, exceptional. I can't thank them, and TM Lewin, enough.
Product: All my purchases are of excellent quality, I shall be returning to T M Lewin throughout the year to increase my wardrobe options. Many thanks.

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No Comment
1 Hour(s) ago

Non-Iron Navy Gingham Regular Fit Shirt

  • Customer also reviewed:
  • Non-Iron Red Royal Block Check Regular Fit Shirt
  • Regular Fit Blue Navy Block Check Shirt
  • etc.
Service
Product

Service rating : Highly efficient and organised.
Product: Now wish all my Lewin shirts were of this fabulous material.

No Comment
1 Hour(s) ago

Visit to our Jermyn Street Mens store

Service
Product
Latest
Service
Product

Very friendly and attentive service by Deloyer.

07-Feb-2016
Service was prompt, friendly and attentive

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No Comment
1 Hour(s) ago

Visit to our Cheshire Oaks store

Service
Product

Service rating : Service rating : The lady, (Chris), who served me at their Cheshire Oaks store couldn't have been more pleasant or more helpful. If she is indicative of the quality of their staff, then with their high quality shirts etc., they seem to be nearly the complete gentleman's outfitter.
Product: Sadly they don't have this shirt in the 'standard' size for some reason or another which is a shame as I require it for a cruise and as it currently touches where it shouldn't, I shall have expanded far too much, well before the return. Consequently, it will have to be returned as I have managed to obtain a less expensive one from Moss Bros but that doesn't have quite the style or feel of the T.M. Lewin shirt. I also note that on my receipt, 'Chris' is shown as assistant manager. AT LEAST I would imagine and should you choose to promote her to 'Store Manager', please give her a store of her own closer to where I live!
Product: Covered in the above box.

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No Comment
2 Hour(s) ago

Visit to our Ashford store

Service
Product

Service rating : Excellent customer care service by Ash who attended to me and gave a brilliant advice on the TM products.. Many thanks, I have also visited about three more times after Ash attended to me.
Product: I have been a TM customer for the past 16 years.. Good thinking, good products!!!

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2 Hour(s) ago

Regular Fit Blue Bengal Stripe Poplin Shirt

  • Customer also reviewed:
  • Regular Fit Blue Navy Block Check Shirt
  • Regular Fit Indigo End-on-End Shirt
  • etc.
Service
Product

excellant service goods received within 48 hours on standard delivery

No Comment
2 Hour(s) ago

Visit to our Cheshire Oaks store

Service
Product

Service rating : Don't like the new lay out
Product: Toni served me and my girlfriend on many occasions and she is out standing and is a real credit to her self and the store

No Comment
3 Hour(s) ago

Visit to our Guildford store

Service
Product

Service rating : Was guided by the excellent Mike who helped me throughout.
Product: Once again, lots of additions added.

No Comment
3 Hour(s) ago

Navy Red Large Paisley Silk Tie

Service
Product

Service rating : So pleased with the delivery, the website is a bit confusing to navigate when going through the payment section due to there being so much going on on the page. Really happy with how quickly it came, although I never got an email saying it had been dispatched when on my confirmation email it said i would receive one. All in all very pleased with the speed and quality of the product.
Product: Such good quality, lovely tie.

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5 Hour(s) ago

Visit to our Meadowhall Sheffield store

Service
Product

Service rating : I was served by Sam who was very efficient and helpful, nothing was to much trouble for him and he was able to establish the correct sizes to enable me to order a new dinner jacket and trousers
Product: Although I have yet to receive my dinner jacket and trousers I did purchase two shirts and a pullover in store and these were of a quality that I have come to expect from T.M.Lewin

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No Comment
5 Hour(s) ago

Visit to our Bristol store

Service
Product

Service rating : Excellent service from staff in Park St on Fri 5 Feb, and in Cabot on Sat 6 Feb. Really excellent!
Product: Great products,

No Comment
6 Hour(s) ago

Limited Edition Navy Twill Slim Fit Shirt

  • Customer also reviewed:
  • London Slim Fit Light Blue Sateen Point Collar Shirt
  • London Slim Fit Pink Mélange Gingham Check Shirt
  • etc.
Service
Product

My wife got my shirt size wrong when she ordered, and we only realised when the product was delivered to the shop (it was an in store collection).
I emailed TM Lewin and everything was sorted out promptly and without fuss even though it was clearly our mistake. I'm impressed.

No Comment
6 Hour(s) ago

Non-Iron Light Pink Gingham Slim Fit Shirt

Service
Product

Service rating : exellent service
Product: great shirt will buy again

No Comment
6 Hour(s) ago

Visit to our Jermyn Street Suits store

Service
Product

Service rating : Not bad, service quality was as good, staff helpful but there was a little bit of mucking around which meant the visit took longer than it should have
Product: Seem to be the normal quality but I have not yet used them rigorously

No Comment
8 Hour(s) ago

Blue End-on-End Regular Fit Double Cuff Shirt

  • Customer also reviewed:
  • Blue Luxury Twill Regular Fit Double Cuff Shirt
  • Regular Fit Navy Red Stripe Shirt
  • etc.
Service
Product

Easy to order- quality product and very fast service-
Shirts nicely pacakaged The first of no doubt many orders.

No Comment
8 Hour(s) ago

Thornbury Jacket

  • Customer also reviewed:
  • Thornbury Slim Fit Navy Tonic Trousers
Service
Product

Service rating : good measurements at good prices
Product: Good fit

No Comment
9 Hour(s) ago

Kylie Burgundy Stripe Shirt

Service
Product

Service rating : Staff were very attentive and accommodating on collection
Product: Always excellent quality,cut and fit

No Comment
11 Hour(s) ago

Visit to our Jermyn Street Mens store

Service
Product

Service rating : You were the 3rd shop I tried in Jermyn Street,
Product: I have had shirts from you before, recently, and I was little doubtful of the quality.

No Comment
11 Hour(s) ago

Visit to our Regent St store

Service
Product

I was helped by the store assistant Anna - very knowledgable and went out of her way to get the right shirt for me. Excellent customer service

No Comment
12 Hour(s) ago

Visit to our Oxford Street Shop

Service
Product

Service rating : I have been served from Luis in Oxford Street. i received an amazing customer service from him. i had to exchange a suit that I bought online but i couldn't find the receipt. He did everything to making walk away pleased from the store by founding the solution. I think all the sales assistance should learn from him.
Product: sometimes the shirts don't last long, the quality should be improved

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15 Hour(s) ago

Visit to our Kings Road store

Service
Product

Service rating : I was served by Jonny, who was knowledgable, courteous and extremely helpful, so much so that I spent more than £500.
Product: Awaiting the suit and coat to be altered before I can rate them.

No Comment
15 Hour(s) ago

Blue Oxford Relaxed Fit Casual Shirt

  • Customer also reviewed:
  • Byrne Camel Relaxed Fit Chinos
  • Byrne Navy Relaxed Fit Chinos
  • etc.
Service
Product

Issues with delivery but customer service excellent.

No Comment
23 Hour(s) ago

Visit to our Milton Keynes store

Service
Product

Service rating : We have visited this store many times and always have the pleasure of being served by George. He is fantastic and always remains professional and very helpful!my husband was after a roll neck jumper, unfortunately it had sold out online and in shopping stores, some staff just say sorry it's not around, but George went out his way and called other tmlewin stores to locate this item, he found it within couple of hours, and had it delivered to mk stores within days, now that's a class service, nothing is to much trouble for George!just want to say a huge thank you, and hope u succeed in your career in the future!
Product: Beautiful quality and excellent fit

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No Comment
25 Hour(s) ago

Blue Twill Cutaway Collar Slim Fit Shirt

  • Customer also reviewed:
  • Non-Iron Pink Twill Double Cuff Slim Fit Shirt
  • Non-Iron White Twill Slim Fit Shirt
Service
Product

Fast delivery. Quality items. Great price. Very pleased. Recommended to friends.

No Comment
25 Hour(s) ago

Marcella Slim Fit Evening Dress Shirt

Service
Product

Very fast delivery. Good contact during shipping/delivery process.

No Comment