TM Lewin Reviews

Consumer ratings of TM Lewin

Feedback for www.tmlewin.co.uk has been compiled from 50821 Customer Reviews

  • Feefo member since
  • 22/03/2011
  • T.M.Lewin offers a range of menswear that includes mens shirts, suits, ties, cufflinks, casualwear, outerwear and accessories, as well as a distinctive range of womenswear, including shirts, suits, knitwear and accessories. For something with a creative twist, we also offer our John Francomb range - a modern take on the business wardrobe. With over 60 stores currently in the UK and plans to open more, whether you shop in store, online, through our catalogue or via our phones, we look forward to bringing you the very best in quality mens and womens businesswear.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.tmlewin.co.uk
6 Hour(s) ago

Visit to our Trafford Centre store

Service
Product

Service rating : Gordon served me in the Trafford centre during a busy period in the evening, for a suit for my wedding day. Even though he was under pressure with the amount of other customers, he was friendly & helpful and went above and beyond for me.
Product: The suit fit better than one I had seen in Reiss and was half the price.

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No Comment
7 Hour(s) ago

Fitted Plain Black Poplin Button Cuff Shirt

Service
Product

Service rating : The collection is very convenient because the branch is close to where I work. The service is excellent.
Product: My 16 year old skinny son first tried the fitted style in your shop this summer. It fit him perfectly. He had bought 2 double cuff shirts. He needs a smart black shirt to help out in the back stage for school production, we immediately thought of TM Lewin. He was also looking for a lilac colour but his size was out of stock. I managed to get one for him in your London Wall branch. I guess the next trip to your shop is to try the skinny suits. Thank you for making shirts which also suit skinny teenagers.

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No Comment
7 Hour(s) ago

Classic Button Down Chk Ptooth

  • Customer also reviewed:
  • Classic Button Dwn Tattersals
  • Powsc Chk Sml Country Overchk9
  • etc.
Service
Product

Quick and efficient service and great to have such responsive control over the delivery - I needed to change the date of delivery and this was very easy to do online and very effective. Also good to be given the one hour delivery time bracket for the chosen delivery day. Great products and logistics.

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No Comment
7 Hour(s) ago

Paula Ditsy Flute Sleeve Top

  • Customer also reviewed:
  • Serena Starburst Ruch Side Drs
  • Stella Animal Ruch Side Drs
Service
Product

Service rating : Delivery by TM Lewin promptly and nicely packaged, faultless,
** however the courier didn't even try to leave the items with us - I stayed in all day but no delivery came but the courier had dumped the items with the concierge.
- two days later another package arrived from a different company but the same courier - a large package he squeezed and crumpled through the letter box without knocking - so I opened the door with it half in half out - he lied saying I wasn't in the day before and told me where to find the other packages!
Product: The top was quite shapeless and big

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No Comment
8 Hour(s) ago

Blue Multi Check Button Down Casual Shirt

  • Customer also reviewed:
  • Navy White Dogtooth Silk Tie
  • Regular Fit Blue Red Stripe Poplin Shirt
  • etc.
Service
Product

Service rating : The shirts I bought did not fit. I took them into the store in Liverpool 1. The service I received on there was excellent. I would definitely use this company again.
Product: The shirts I bought did not fit. I took them into the store in Liverpool 1. The service I received on there was excellent. I would definitely use this company again.

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No Comment
9 Hour(s) ago

Banbury Charcoal Tonic Flat Front Slim Fit Trousers

Service
Product

The service I received was excellent, friendly and efficient

No Comment
10 Hour(s) ago

S07 Chk Fine Twill Check 0

  • Customer also reviewed:
  • Slim Fit Plain Blue Twill Non-Iron Shirt
  • Slim Fit White Herringbone Non-Iron Shirt
  • etc.
Service
Product

Very fast and profesionnal.

No Comment
10 Hour(s) ago

Wilson Jacket

  • Customer also reviewed:
  • Wilson Light Grey Cool Wool Flat Front Slim Fit Trousers
Service
Product

Service rating : TM Lewin service was horrible. Shop agent told me amending jacket will cost GBP16. Shop TM Lewin recommended charged me GBP60 to amend jacket. Not pleased at all.
Product: ordered online. Colour is horrible and the slim fit cut is very big. Hate the suit unfortunately it is for a wedding and I can't return it

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No Comment
10 Hour(s) ago

Visit to our Ashford store

Service
Product

Service rating : Good service
Product: Enjoyed the shopping experience, please try and increase the stock so that their are more options to pick from

No Comment
11 Hour(s) ago

Visit to our Belfast 2 store

Service
Product

Service rating : Excellent customer service from Kelly, I think her name was, great service, friendly and helpful without being pushy. Got me 2 sizes of shirts to try on as I'm between sizes sometimes, went to the store to get a selection of button cuff slum-fit shirts for me to choose from.
Product: Love the style and variety of shirts and ties from T M Lewin, will likely be back for suits in the coming weeks.

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No Comment
11 Hour(s) ago

Powsc Chk Mini Country Check 9

  • Customer also reviewed:
  • Powsc Chk Multi Gingham Check9
  • S21 Chk 2col Lrg Gingham Chk 2
  • etc.
Service
Product

Service rating : Delivered as promised, but baggier than I expected for a slim fit. Your white slim fit shirts are a much better fit and I ordered exactly the same size collar and arm length , but these shirts are not as slim fitting.
Product: But baggier than I expected for a slim fit. You white slim fit shirts are a much better slim fit.

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No Comment
12 Hour(s) ago

Perth Waistcoat

  • Customer also reviewed:
  • Piccadilly Dark Grey Twill Waistcoat - 25466
Service
Product

Service rating : typical online experience. East to navigate and spend my money :-)
Product: Crazy but I oredered 2 waistcoats the same size different design. 1 fits perfectly, the other is a bit snug?

No Comment
12 Hour(s) ago

Visit to our Bath store

Service
Product

The gentlemen in the shop, gave the most attentive, polite and informative customer service experience I have ever had in a shop ! We have told plenty of friends about it.

No Comment
12 Hour(s) ago

Visit to our Ashford store

Service
Product

Service rating : Very friendly, professional, knowledgable and helpful.
Product: It's not the largest of your stores.

No Comment
12 Hour(s) ago

F11 Chk Twill Check 2

  • Customer also reviewed:
  • Fitted Blue Navy Stripe End-on-End Shirt
  • Fitted Blue Slim Stripe Twill Button Cuff Shirt
  • etc.
Service
Product

I witnessed a horrible moment for one of your employee at Canary Wharf brand. I had to return 3 out of the 4 shirts (incorrect size) one of the trainees was helping me but struggle to do the returning transaction in the system. the manager rather than teaching her how to do it decided to show off al of her knowledge...so embarrassing to see this attitude in a manager. Internal customer service is also important for a company's image.

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No Comment
12 Hour(s) ago

2bsb Bayley Plain

  • Customer also reviewed:
  • Flat Front Bayley Plain
Service
Product

Service rating : Whilst the service was good (I was let down when going to collect my suit and had to rush around to sort out a payment issue) I am extremely disappointed with having to take my suit back for stitching baring in mind I only collected it on 28/09/2014
Product: Disappointed with Stiching quality of suit and having to take suit back for stitching as I spend a good amount of money in TM Lewin.

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No Comment
13 Hour(s) ago

Visit to our High Holborn store

Service
Product

Service rating : Very friendly service. Store manager was a real professional and assisted me without question
Product: Always happy to purchase my suits and shirts from TMLewin. Good value for money and a quality product

No Comment
13 Hour(s) ago

Fitted Plain Grey Shirt

Service
Product

Service rating : 100% customer service.
100% Quality shirts.
Easy to order
Quickest delivery.
Top notch!
Many thanks
Product: Fits perfectly well.

Good quality shirt.

No Comment
13 Hour(s) ago

Amber Sc Puppytooth Check

  • Customer also reviewed:
  • Curved Collar Sc Bengal Stripe
  • Fitted Orange Stripe Shirt
  • etc.
Service
Product
Latest
Service
Product

Excellent quality as always and speedy delivery

01-Oct-2014
Always pleased with their products and speed of delivery

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No Comment
14 Hour(s) ago

Visit to our Spalding Outlet store

Service
Product

Service rating : The staff are always very helpful. Nothing is too much trouble.
Product: Good quality suits and shirts for a competitive price. Some stitching has come away from suit trousers, but once again the staff are happy to mend it for me.

No Comment
14 Hour(s) ago

Regular Fit White Fine Twill Non-Iron Shirt

Service
Product

Service rating : Amazingly fast service
Product: Great quality

No Comment
14 Hour(s) ago

Slim Fit Plain White Twill Non-Iron Shirt

Service
Product

Service rating : i went to the store but couldn't fine my size, they measured me and directed me online, its the best shirt i ever bought .
Product: one of my best shirts and still look new as i first bought it.

No Comment
14 Hour(s) ago

Danielle Pintuck Blouse

Service
Product

Excellent service

No Comment
15 Hour(s) ago

Super Fitted Plain Light Pink Poplin Shirt

Service
Product

Service rating : Website was easy to use, especially the online interactive size guide and "try it on" service.
Product: Great quality and fit.

No Comment
15 Hour(s) ago

Burgundy Cream Stripe Silk Tie

  • Customer also reviewed:
  • Burgundy Ottoman Silk Tie
  • Green Herringbone Silk Tie
  • etc.
Service
Product

Service rating : easy navigation and choice. Pictures represent the products well.
Product: .

No Comment