TK Maxx Reviews

Consumer ratings of TK Maxx

Feedback for www.tkmaxx.com has been compiled from 65872 Customer Reviews

  • Feefo member since
  • 13/10/2011
  • At TK Maxx we offer our shoppers a huge range of brands with up to 60% off recommended retail prices. Our team of buyers deals directly with thousands of designers and brand owners all over the world. And then we pass the savings onto our customers. The majority of our stock is fashionable, current season merchandise while a small percentage is past season (always clearly labelled) or timeless classics. We really don’t want to boast but we do secretly think our concept is a little bit unique, and that’s why our commitment is to bring our customers big labels at small prices.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.tkmaxx.com
38 Minute(s) ago

Dark Blue Leather Boat Shoes

Service
Product

Service rating : Fast and efficient
Product: As per product description

No Comment
45 Minute(s) ago

Purple Sequin Patterned Occasion Dress

Service
Product

Delivery service excellent.

No Comment
47 Minute(s) ago

Blue & White Dress & Leggings

  • Customer also reviewed:
  • Blue and White Striped Dress
Service
Product

Service rating : Fab
Product: Fab

No Comment
53 Minute(s) ago

White Jersey Wrap Top

Service
Product

Service rating : excellent communication from ordering to delivery
Product: delighted

No Comment
1 Hour(s) ago

Colourful Stripe Socks

  • Customer also reviewed:
  • Gingham Checked Shirt
Service
Product

Excellent service, arrived well packed on time.

Read more
It's great to hear that you were pleased with the delviery service What a shame the top did not work out for you. The great news is however our online returns policy is in fact 28 days for a full refund! Thank you for your feedback.

1 Hour(s) ago

Kingsize Goose Feather Duvet

Service
Product

Service rating : Ease of ordering combined with super-efficient delivery - wonderful.
Product: Getting ready for hibernation when the clocks go back!

No Comment
1 Hour(s) ago

Green Wooden Butterfly House

  • Customer also reviewed:
  • Metal Hanging Bird Cage
  • Pink Cotton Dress With Matching Pants
Service
Product

Items arrived very quickly & well packaged as breakable items in order. Would highly recommend.

No Comment
1 Hour(s) ago

Kingsize Fitted White Deep Sheet

Service
Product

Service rating : Kept me very well informed and when my order was despatched.
Product: Very nice soft sheets and they are really really deep! Just what I wanted at a fantastic price.

No Comment
1 Hour(s) ago

Purple Cotton Shirt

Service
Product

Service rating : Good communication when giving status of order. Reliable delivery.
Product: Good value.

No Comment
2 Hour(s) ago

Black Leather Shoes

  • Customer also reviewed:
  • Pack Of Three Striped Socks
Service
Product

Service rating : The goods were very good but I knew that I could return if not so.
Product: Very good quality and as described. No issues.

No Comment
3 Hour(s) ago

Grey Jersey Dress

  • Customer also reviewed:
  • Grey Jersey Vest Top
  • Grey Studded Belt
  • etc.
Service
Product

Service rating : Tk maxx is my favorite store of all time. It is even better now I can get things on line. Taking things back is also very easy, as I just return to my local store.
Product: Got this in different colour in store, so when I saw grey one on line I just had to have it.

No Comment
3 Hour(s) ago

Pleated Blue Jersey Vest Top

  • Customer also reviewed:
  • Dark Blue Pleated Tank
  • Turquoise Skater Dress
  • etc.
Service
Product

The website, Bury and Preston depots are great. The staff and management at Burnley need training in customer service.

Read more
I’m glad you were impressed with our service and speed of delivery. I was sorry to learn that the colour was different to how you were expecting. This must have been disappointing for you. It was lovely to speak to you this afternoon and I am glad that I have been able to resolve this for you.

3 Hour(s) ago

5 Pack Multicoloured Striped Socks

  • Customer also reviewed:
  • Black Button Fly Boxers
Service
Product

Service rating : its okay i guess
Product: it has stripey colours on them and they are socks, what I had expected

No Comment
3 Hour(s) ago

Navy Suede Brougue

Service
Product

Service rating : Always prompt service and website very user friendly
Product: This is the second pair of these shoes that I have bought as we lost the first pair on holiday! My husband liked them so much that I ordered another pair!

No Comment
3 Hour(s) ago

Dark Blue Cut-Off Jean Shorts

  • Customer also reviewed:
  • Grey Leather Sneakers
  • Brown Suede Trainers
Service
Product

Service rating : fast, efficiant
Product: great quality, great fit

No Comment
3 Hour(s) ago

Patterned Jersey Dress

Service
Product

Service rating : my favourite store I always find what I want and it is always different and most importantly a great price
Product: great design

No Comment
3 Hour(s) ago

Black Soft Shell Trolley Suitcase

Service
Product

Service rating : We received item promptly no complaints on service. Very good
Product: We have yet to use this case but it looks fine.

No Comment
4 Hour(s) ago

Bath Sheet

  • Customer also reviewed:
  • King Sized White Flat Sheet
Service
Product

Service rating : site was clear & easy to use
Product: colour as stated & was a good size

No Comment
4 Hour(s) ago

Green Leather Heels

Service
Product
Latest
Service
Product

Service rating : Fast and excellent delivery service
Product: Very comfortable shoes, great price

23-Jul-2014
Love hunting for treasures at tk maxx :)

Read more
No Comment
4 Hour(s) ago

Karl Lagerfeld Key Chain

Service
Product

My parcel has been left outside my house even though I was waiting in my property! And my door bell does work. Shame on you!

Read more
What a shame we have let you down on this occasion. We have high expectations from our delivery couriers to provide an efficient service so I am sorry this was not the case. Thank you very much for taking this time to let us know about your recent experience.

4 Hour(s) ago

Glossy White Dress Shirt and Bow Tie

  • Customer also reviewed:
  • White Shirt
  • White Textured Shirt
  • etc.
Service
Product

Service rating : As a great lover of TK Maxx it was mt 'first port of call' to buy shirts for my husband (online). Unfortunately, online descriptions failed to help and 5 of the 6 shirts purchased had to be returned (via a store).
E.G. Some shirts actually stated 'slim fit' or 'tailored fit' and as my husband is a big guy, we deliberately didn't order these and instead opted to buy shirts with 'no descriptors' - this was a mistake as most (5/6) turned out to be slim/tailored.
The one shirt which we kept in the end had been the only one described as 'classic fit' and it was.
As a consequence of this, I had to order another 6 shirts from alternative online retailer yesterday - all described as 'classic fit'.
TK Maxx needs to do some work in this area or lose business!!
Product: Too small - slim fit

Read more
No Comment
4 Hour(s) ago

Red Leather Shoulder Bag

Service
Product

Service rating : Good quality products at reasonable/affordable prices
Product: it was better than i expected. lovely colour, good size.

No Comment
5 Hour(s) ago

Six Pack Brief Set

  • Customer also reviewed:
  • Black Leather Grab Bag
Service
Product

Delivery very quick and keep you informed all along the way until it reaches your door.

No Comment
5 Hour(s) ago

Green Textured Shoes

  • Customer also reviewed:
  • White Leather Trainers
  • Black Leather Casual Shoes
  • etc.
Service
Product

The website is really easy to navigate and the returns policy is a real winner in comparison with any other site

No Comment
5 Hour(s) ago

Green Strappy Jersey Dress

  • Customer also reviewed:
  • Colourful Jersey Dress
  • Blue Patterned Maxi Dress
  • etc.
Service
Product

Service rating : Great choice of dresses - I'm often spoilt for choice and buy too much! Prompt delivery and good packaging.
Product: Great sundress - will be great for travelling. Nice stap detailing to the back and flattering cut.

No Comment