TK Maxx Reviews

Consumer ratings of TK Maxx

Feedback for www.tkmaxx.com has been compiled from 123223 Customer Reviews

  • Feefo member since
  • 13/10/2011
  • At TK Maxx we offer our shoppers a huge range of brands with up to 60% off recommended retail prices. Our team of buyers deals directly with thousands of designers and brand owners all over the world. And then we pass the savings onto our customers. The majority of our stock is fashionable, current season merchandise while a small percentage is past season (always clearly labelled) or timeless classics. We really don’t want to boast but we do secretly think our concept is a little bit unique, and that’s why our commitment is to bring our customers big labels at small prices.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.tkmaxx.com
40 Minute(s) ago

Brown Varston Hiking Shoes

Service
Product

Service rating : Arrived very promptly
Product: But sadly just half a size too small so returned to store in Soton.

No Comment
47 Minute(s) ago

Black Leather Booties

  • Customer also reviewed:
  • Brown Tortoise Shell Sunglasses
Service
Product

Service rating : I am a regular online TK Max shopper and think the service is very slick! Well done for making it easy!
Product: Gorgeous!

No Comment
58 Minute(s) ago

Black Aviator Sunglasses

  • Customer also reviewed:
  • Grey Aviator Sunglasses
  • King White & Blue Striped Duvet Set
  • etc.
Service
Product

Service rating : Selling seconds without labelling as such is ver poor
Product: The sunglasses I ordered and was sent were clearly seconds and not fit for purpose

No Comment
1 Hour(s) ago

Black Platform Heeled Boots

  • Customer also reviewed:
  • Lineless Eye Cream
  • High Performance Booster Oil 15ml
  • etc.
Service
Product

Service rating : Excellent service and delivery
Product: Very stylish and great quality boots

No Comment
1 Hour(s) ago

Tan Leather Handbag

  • Customer also reviewed:
  • Blue Quilted Jacket
Service
Product

Service rating : Excellent service. Fast delivery even to northern ireland.
Product: Lovely roomy leather bag. Great colour and perfect size. Love it.

No Comment
1 Hour(s) ago

Brown Fleet Trail Hiking Shoes

Service
Product

Service rating : Good range of products at great prices
Product: Good fit and great value for money

No Comment
2 Hour(s) ago

Cobalt Blue Wrap Jersey Dress

Service
Product

Service rating : I do all my clothes shopping plus handbags and find the range quality and service excellent.
Product: I liked the dress very much,vibrant colour and good material but unfortunately too large and size smaller not available-very disappointing but will find another just as good!

No Comment
2 Hour(s) ago

Iris Ruched Brooch Gown

Service
Product

Service rating : fast delivery and ease of on line order
Product: good quality and price

No Comment
2 Hour(s) ago

Red Leather High Tops

  • Customer also reviewed:
  • Red Dome Prined Cosmetic Case
  • Flash Perfumed Shower Gel 200ml
  • etc.
Service
Product

Speedy delivery, items just as described. Great service

No Comment
2 Hour(s) ago

Clinical Corrector Eye Illuminator

  • Customer also reviewed:
  • Clinical Corrector 30ml
  • Intensive Concentrate For Stretch Marks & Wrinkles
Service
Product

Service rating : Prompt service.
Product: Brilliant product!

No Comment
2 Hour(s) ago

Black Clip Hold Bifold Wallet

Service
Product

Service rating : Packed in original box
Product: The person that received the gift is really enjoying the wallet

No Comment
3 Hour(s) ago

Brown Houndstooth Jeggings

Service
Product

Got the Brown Houndstooth Jeggings as a birthday present for someone and myself and they were very pleased with them and was spot on on delivery also

No Comment
3 Hour(s) ago

Black Sleeveless Shirt Dress

  • Customer also reviewed:
  • Beige Soft-Touch Sleeveless Tunic
  • Grey & Black Flocked Sheath Dress
  • etc.
Service
Product

Service rating : Great items and fast service
Product: Exactly as shown

Read more
It is so encouraging to hear you were pleased with our online service. Please be assured we will be passing on your comments to our IT team to look into. Thank you for taking the time to let us know and I hope your next online shop with us will be more successful!

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3 Hour(s) ago

Black Leather Boots

  • Customer also reviewed:
  • Charcoal Chequered Waterproof Hooded Jacket
  • Black Tapered Zip Trousers
Service
Product
Latest
Service
Product

Service rating : had to pay to return items, not going to use this web store again
Product: ordered 3 items, none of them fit!!! sizing is completely messed up!!!

05-Sep-2015
Service rating : unhappy, had to pay to return the item
Product: the boots are not black!!! they are brown :(

Read more
Oh dear! It really does sound like we have let you down on this occasion and I apologise for any disappointment caused. Please be assured we will be forwarding your comments on to the warehouse to ensure they are aware such mistakes are unacceptable. Please be aware we do offer free returns to store.

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3 Hour(s) ago

Multi Silk Kaleidoscope Sweatshirt

Service
Product

Service rating : Fast and Efficient!
Product: Thinner than I thought but still a good buy.

No Comment
3 Hour(s) ago

Black Chain Strap Ballerina Flats

  • Customer also reviewed:
  • Black Jewelled Slip On Shoes
  • Black Pointed Slip On Shoes
Service
Product

Service rating : Excellent
Product: Excellent

No Comment
3 Hour(s) ago

Black Zipped Ankle Boots

  • Customer also reviewed:
  • Black Embellished Ankle Boots
  • Black Leather Ankle Boots
Service
Product

Service rating : Super service and customer service!
Product: Very good quality and excellent boots!

No Comment
3 Hour(s) ago

Brown Leather Biker Jacket

  • Customer also reviewed:
  • Blue Suede & Leather Belt
Service
Product

Service rating : Brilliant. Quick delivery and excellent updates on status and courier information.
Product: Sizing issue. Had to re-order size 20. I usually wear size 12-14 but the medium delivered was more like a size 6. Quite like jacket but sleeves very long so still to decide if it's a keeper.

Read more
No Comment
3 Hour(s) ago

Black Patent Shoes

Service
Product

Service rating : Happy with the service
Product: Very happy

No Comment
3 Hour(s) ago

Black & White Sports Jacket

Service
Product

Service rating : Very good variety of clothes for all the family.
Product: Had to return this as I am normally a medium but this was a little tight. Should not be advertised as a jacket as it was more of a thin Jersey .

No Comment
4 Hour(s) ago

Navy Open Cardigan

  • Customer also reviewed:
  • Green Rose Print Peasant Blouse
  • Black Wool Drape Cardigan
  • etc.
Service
Product

Very pleased

Read more
It is such a shame that the fit of the dress did not work out for you. I apologise for any disappointment caused however thank you for advising us of your experience.

-
5 Hour(s) ago

Leather Silver-Toned Court Shoes

Service
Product

Quick simple excellent quality with prices to match

No Comment
5 Hour(s) ago

Navy Shimmer Ruched Gown

Service
Product

I had a lot of problems with the payment side once I had found the item I wanted.

Read more
I am sorry to hear you have experienced problems with our online service. We will be passing on your comments to our IT team.

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5 Hour(s) ago

Charcoal Cuffed Jogging Bottoms

  • Customer also reviewed:
  • Black Ballerina Shoes
  • Mink Padded Parka Jacket
  • etc.
Service
Product

I shop online and in store and always receive excellent customer service. Thanks

No Comment
5 Hour(s) ago

Purple Shift Dress

  • Customer also reviewed:
  • Wine & Silver Print Lace Shift Dress
  • Plum Chenille Lace Dress
  • etc.
Service
Product

Of four dresses, only one was actually the size is ordered.

Read more
In order to provide our customers with the best garments and variety we purchase our products from all over the world. This means that many of our products are in international sizes which we always try to convert correctly in the warehouse. It sounds like there was a mistake and I apologise for any disappointment caused. I was pleased to hear your delivery charge was refunded.

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