SerenataFlowers.com Reviews

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from 168739 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

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Reviews

DateProductRatingCustomer ReviewReply from www.serenataflowers.com
52 Minute(s) ago

Peace

Service
Product

Service rating : Great as usual
Product: High standard

No Comment
2 Hour(s) ago

Oriental Breeze

Service
Product

Service rating : Excellent service will definitely use again
Product: Beautiful arrangements

No Comment
2 Hour(s) ago

Aztec Sun - Deluxe

Service
Product

Great arrived on time.

No Comment
2 Hour(s) ago

Beautiful Smile

Service
Product

Service rating : It has been the first time that flowers I have ordered have not arrived on time. However, they arrived the next day and also another bunch arrived a couple of days later!
Product: My parents got 2 bunches for the price of 1 as the original bunch that wasn't delivered got delivered 2 days later.

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No Comment
3 Hour(s) ago

Autumn Fair

Service
Product

Service rating : Very good
Product: Very good

No Comment
4 Hour(s) ago

Autumn Fair

Service
Product

Service rating : Arrived when they said, plenty of communication so I could check mum was up and about to receive them.easy to order used this company several times always great.
Product: Beautiful bouquet still going strong always well displayed and fresh

No Comment
4 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : Very efficient.
Product: I am advised that they are beautiful. Thanks.

No Comment
5 Hour(s) ago

Pure Love Gift Bag

Service
Product

Service rating : Very quick to answer queries
Product: Packaging was not as picture & flowers arrived already brown

No Comment
6 Hour(s) ago

Purple Callas and Roses

Service
Product

Service rating : The service was fine it was the products that were awful
Product: I did email a complaint through but didnt hear back my flowers were sent to a friend who just lost her father but when she picked them up all the heads fell off and were mouldy and soggy which upset her further i was not happy!!

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No Comment
6 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : Great
Product: Great

No Comment
6 Hour(s) ago

Roses and freesias - Grandissimo

Service
Product

Service rating : No argument with company
Product: Flowers died in six days. For the money spent I would have expected longer to enjoy them.

No Comment
6 Hour(s) ago

Spring Chicken

Service
Product

Service rating : Delivered on date as promised with texts updating time of reaching recipient
Product: My friend loved the flowers and the balloon and the box they were delivered in!

No Comment
6 Hour(s) ago

Purple Callas and Roses - Grandissimo

Service
Product

Service rating : Good
Product: Flowers were wilted upon deliver and half of my message was cut off the card I purchased.
Since it was an anniversary gift I couldn't be more disappointed.

No Comment
6 Hour(s) ago

Ocean Whisper

Service
Product

The flowers were beautifully packaged to make sure they arrived in the best condition.

No Comment
6 Hour(s) ago

Autumn Fair

Service
Product

Service rating : order delivered quick and no fuss
Product: absolutely beautiful

No Comment
7 Hour(s) ago

Blue Dendrobium

Service
Product

Service rating : Looking for flowers for any occasion is always easy with loads to choose from
Product: These were given to a friend for her birthday and she told me she loved them and the blue was extremely bright

No Comment
7 Hour(s) ago

Autumn Fair

Service
Product

Service rating : Would recommend SerenataFlowers to anyone wanting good service at a reasonable price.
Product: My daughter was delighted with the flowers. This is the second time I have used serenata flowers.

No Comment
7 Hour(s) ago

Autumn Fair

Service
Product

Service rating : Super service & good value
Product: Super - doo

No Comment
7 Hour(s) ago

Autumn Fair

Service
Product

very good

No Comment
7 Hour(s) ago

Autumn Fair

Service
Product

Service rating : A delivery at 8-30 PM for a 92 year old lady is a little late?
Product: Still looking good has got to be very good

No Comment
8 Hour(s) ago

Aztec Sun

Service
Product

Service rating : Fantastic customer service and shall definitely order again
Product: Recipient was very pleased with her bouquet

No Comment
8 Hour(s) ago

Perfect Pinks

Service
Product

Service rating : Excellent service with an easy to use web site
Product: Friends sent a photo of the flowers and were thrilled with them

No Comment
9 Hour(s) ago

Aztec Sun - Grandissimo

Service
Product

Service rating : Needed to send flowers from north of England to Guildford. Came top of search list and bouquets seemed very reasonable. Very pleased with quality of service and efficiency. Well done and thank you.
Product: Fortunately was able to see picture of bouquet, plenty of buds to ensure was enjoyed for some time. Recipient was 'very touched'.

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No Comment
9 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : Beautiful flowers and excellent service
Product: Lasted 2 weeks lovely

No Comment
9 Hour(s) ago

Blue Dendrobium

Service
Product

Delivered promptly and as promised

No Comment