SerenataFlowers.com Reviews

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from 89076 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

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Reviews

DateProductRatingCustomer ReviewReply from www.serenataflowers.com
2 Minute(s) ago

Camelot

Service
Product

Service rating : The flowers arrived on time and I was kept informed of status.
Product: Recipient was very pleased with the flowers

No Comment
9 Minute(s) ago

Prince of Cambridge

  • Customer also reviewed:
  • Birthday Card Butterfly
Service
Product

Service rating : Excellent communication, lots of information right up to delivery.
Product: The flowers were beautiful and much appreciated by the recipient.

No Comment
9 Minute(s) ago

Prince of Cambridge

  • Customer also reviewed:
  • Ianthe
Service
Product

Service rating : Delivery was fast and the delivery driver waiting for my friend to answer the door as she was unsteady in her feet after an operation.
Product: My friend who received the flowed said the colours are beautiful and it's the the most beautiful presentation of flowers she's ever seen.

Read more
No Comment
29 Minute(s) ago

Ianthe

Service
Product

Service rating : On time and great communication
Product: excellent product

No Comment
46 Minute(s) ago

Purple tulips in giftbag

Service
Product

Service rating : .......
Product: Excellent service. Best I've ever used. Email updates were great at my Mum was so pleased.

No Comment
1 Hour(s) ago

Beautiful Smile - Deluxe

Service
Product

Although I had an unfortunate experience with serenata....the flowers I ordered for someones's special birthday were not delivered on the quoted delivery date due to a technical problem, this was compensated by delivering on the next available delivery date with a complimentary upgrade.

No Comment
1 Hour(s) ago

Oriental Breeze

  • Customer also reviewed:
  • Thank You card
Service
Product

Service rating : Amazing service ordered the flowers & they were delivered next day before 12:00
Product: Loved the bouquet

No Comment
2 Hour(s) ago

Peace

  • Customer also reviewed:
  • Sympathy card
Service
Product

Service rating : Easy to use website, delivered on time
Product: Flowers were well received. I also saw them myself and thought they were very nice.

No Comment
2 Hour(s) ago

Buttercup Breeze - Deluxe

  • Customer also reviewed:
  • Birthday Card Butterfly
Service
Product

Service rating : Excellent - my first internet purchase, so I was wary, but service was fantastic - updates on delivery (before and after arrival) were very reassuring! Mum was delighted with her birthday bouquet!
Product: Mum very pleased - I didn't see them, but apparently as large a collection as I'd hoped, and seem to be much as I'd ordered!

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No Comment
2 Hour(s) ago

Hocus Pocus

  • Customer also reviewed:
  • Handmade Truffles
Service
Product

Service rating : Unfortunately was going to the wrong address and it took me a long time to rectify the mistake and unfortunately I lost my message as well, so the recipient didn't know where the flowers had come from.
Product: As far as I know she was very pleased with them.

No Comment
2 Hour(s) ago

Strawberry Sundae

  • Customer also reviewed:
  • Birthday Card Butterfly
Service
Product

Service rating : Loved the way they kept me up-to-date with status of my order. Easy to change details of order, if necessary. Good selection.
Product: Didn't see product on arrival, but recipient was thrilled.
Price very good.

No Comment
2 Hour(s) ago

Pink Lilies and Roses

  • Customer also reviewed:
  • Happy Anniversary card
Service
Product

Service rating : even though the flowers were unable to be delivered on the first attempt they made sure that they arrived at their destination and kept me informed throughout the whole process
Product: i didnt see them but was told that they were gorgeous and the recipient was extremely pleased

Read more
No Comment
2 Hour(s) ago

Peace

  • Customer also reviewed:
  • Thank You card
Service
Product

Service rating : service exactly as ordered.prompt and very good service
Product: recipient extremely impressed with standard

No Comment
2 Hour(s) ago

Blue Dendrobium - Deluxe

Service
Product

Service rating : Always on time
Product: flowers are fantastic so unusual they were loved by my mum

No Comment
3 Hour(s) ago

Strawberry Sundae

  • Customer also reviewed:
  • Birthday Card Butterfly
Service
Product

Service rating : The sevice and delivery was very good and I was kept informed of the progress. The recipient was also pleased with the service.
Product: I am tod the flowers were absolutely lovely. The only comment was that the carnations were an odd colour that gave the impression that they were fading when they were not. Otherwise, highly delighted.

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No Comment
3 Hour(s) ago

Tigerlily - Deluxe

  • Customer also reviewed:
  • Cuddly Brown Teddy Bear
Service
Product

Service rating : the flowers went to the wrong adress
Product: the flowers were slightly wilted

No Comment
3 Hour(s) ago

Shades of Autumn - Deluxe

Service
Product

timely delievry

No Comment
3 Hour(s) ago

Orient Express

  • Customer also reviewed:
  • Handmade Truffles
Service
Product

Service rating : the flowers went to the incorrect address
Product: the flowers were wilted

No Comment
4 Hour(s) ago

Reflection - Deluxe

  • Customer also reviewed:
  • Reflection
Service
Product

Said via email that flowers were not delivered so I bought through another florist. Yet they did arrive so I was out of pocket by £76.

No Comment
4 Hour(s) ago

Mini Pink Orchid

  • Customer also reviewed:
  • Yellow Pot Rose
  • It`s a Girl balloon -Foot Prints
  • etc.
Service
Product

Service rating : The service was fast
Product: The product was excellent

No Comment
4 Hour(s) ago

Prince of Cambridge

  • Customer also reviewed:
  • Birthday Card Butterfly
Service
Product

Brilliant service and status updates from order to delivery.

No Comment
4 Hour(s) ago

A Dozen Red Roses Giftwrap

  • Customer also reviewed:
  • Birthday Card Butterfly
Service
Product

They made the recipient very happy!

No Comment
5 Hour(s) ago

Blue Teddy Bear

  • Customer also reviewed:
  • Blue Dendrobium
Service
Product

Service rating : A fantastic service. Staff very efficient and the whole process from ordering to delivery was second to none.
Product: AHH!!

No Comment
5 Hour(s) ago

Twilight

  • Customer also reviewed:
  • Sympathy card
Service
Product

Kept up to date on everything it was great doing business with them.

No Comment
5 Hour(s) ago

Strawberry Sundae

Service
Product

Delivered as stated

No Comment