SerenataFlowers.com Reviews

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from 116279 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

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Reviews

DateProductRatingCustomer ReviewReply from www.serenataflowers.com
3 Minute(s) ago

Lavender Velvet

Service
Product

Service rating : Good, prompt next day service. excellent choice of flowers for any occassion. Reasonably priced.
Product: The white roses were not fully open so will be enjoyed for many days and the purple lavender made a beautiful contrast. The flowers were beautifully presented.

No Comment
5 Minute(s) ago

Heart shaped balloon

  • Customer also reviewed:
  • Happy Anniversary card
  • Hour Glass Vase
  • etc.
Service
Product

Awful Awful service. Will never use again. AVOID AT ALL COSTS. Booked delivery on 10th Dec for arrival on 15th. Flowers didn't turn up until 16th 2pm!!! Even though tracking said that they were out for delivery all day on 15th. Completely ruined my 12th Anniversary gift for my wife. Not able to speak to anyone in Customer Services - all email correspondence. I WILL NEVER USE AGAIN - COMPLETELY UNRELIABLE!!!!!!

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No Comment
8 Minute(s) ago

Beautiful Smile

Service
Product

Service rating : Really very good and keep you imformed all the way
Product: My friend said the flowers were lovely ,I did not see them but I was happy with the text I received to keep me updated

No Comment
13 Minute(s) ago

Christmas Wreath

Service
Product

Service rating : A few problems with the checkout but okay in the end.
Product: We were told that the wreath is very nice.

No Comment
21 Minute(s) ago

Beautiful Smile

Service
Product

Service rating : Efficient and effective service. The delivery instructions were followed to the letter and I was kept informed on the status of the delivery - which was a nice surprise that I didn't expect.
Product: My friend was thrilled with the flowers and thought they were beautiful.

No Comment
23 Minute(s) ago

Mini Birthday balloon - on a stick

  • Customer also reviewed:
  • Christmas Dendrobium
Service
Product

Service rating : Arrived too late for person to receive on their birthday
Product: Looked ok

No Comment
25 Minute(s) ago

Mrs Claus

Service
Product

Service rating : Lovely flowers just a shame they arrived so late but it is Christmas!
Product: Lovely selection

No Comment
26 Minute(s) ago

Poinsettia Plant

Service
Product

Service rating : The plant was delivered to my friend after 7pm. On discovering the plant later they opened the door to get it but could not get the door open because the plant was so close to the door. They had to get their neighbour to come and move the plant so that the door could be opened to get the plant.
Product: My friend was thrilled with the plant and said it was beautiful.

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No Comment
28 Minute(s) ago

Kaleidoscope

Service
Product

Person to whom it was sent was very pleased. Liked the tracking information. Excellent service.

No Comment
49 Minute(s) ago

Mrs Claus

Service
Product

Service rating : impressed with speed and convenience and competitive pricing.
Product: Flower lasted well and were nice selection.

No Comment
49 Minute(s) ago

Lollipops

Service
Product

Service rating : Flowers delivered the following day.
Product: The person I sent the flowers to rang to say they were beautiful.

No Comment
54 Minute(s) ago

Seasons Greetings

Service
Product

My friends (recipients of flowers ) said they were beautiful. There was a problem with delivery but was rectified very fast and in a positive way

No Comment
56 Minute(s) ago

Fiesta!

Service
Product

Service rating : the service and response and the information was excellent the company kept me informed from ordering to delivery I was totally impressed with all aspects from Serenata Flowers.
Product: My friend who the flowers were for was over the moon so that made me happy and I will be using Serenata Flowers again without any hesitation they were brilliant.

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No Comment
59 Minute(s) ago

Red Robin

Service
Product

Service rating : Very easy web site, great selection and humorous updates on delivery etc.
Product: Great selection, good prices and product in excellent condition on delivery

No Comment
1 Hour(s) ago

Mrs Claus

Service
Product

Very impressed with service

No Comment
1 Hour(s) ago

Strawberry Sundae - Deluxe

Service
Product

Service rating : excellent,I was informed of the progress from leaving to arriving at my friends house
Product: the person who received the flowers,said they were gorgeous

No Comment
1 Hour(s) ago

Standard Azalea

Service
Product

Service rating : only poor comment was that on the message card it left out some of the message (ie lots of ........Debbie and Gary) mother wasn't too pleased about missing out 'love'
Product: plant plenty of buds although the pink pot was quite small and not very stable - had to be put into a bigger pot for stability

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No Comment
1 Hour(s) ago

Twilight

  • Customer also reviewed:
  • Sympathy card
Service
Product

Service rating : Got the flowers for my auntie who's husband passed away she loved them
Product: Never got to see the real life flower but heard from family that they were very good

No Comment
1 Hour(s) ago

Pearly White

Service
Product

Service rating : Great thanks
Product: Great flowers thanks

No Comment
1 Hour(s) ago

Handmade Truffles

  • Customer also reviewed:
  • Vintage Flora
Service
Product

Service rating : Delivery took place as arranged. Flowers were well protected in the packaging.
Product: Excellent quality chocolates. Makes it easier to be able to order them for delivery with the flowers.

No Comment
1 Hour(s) ago

Winter Morning

Service
Product

Service rating : Very easy to order and delivery was spot on
Product: Didn,t actually see them but i was told they were lovely and arrived in great condition
very pleased with them

No Comment
1 Hour(s) ago

Mrs Claus

Service
Product

Service rating : Very good ordered 8pm got them next day well done
Product: Very good

No Comment
1 Hour(s) ago

Aztec Sun

Service
Product

Top rate service will use again thanks

No Comment
1 Hour(s) ago

Christmas Joy

Service
Product

Service rating : Absolutely poor I would never place an order from this company again not only is the website not clear on how to get flowers delivered on the day but what I got for what I payed I'd of got better flowers at tesco 3 white roses and abit of green stuff £20 totally disgusted and I will not assure this company with any of my friends and family
Product: Awful flowers almost dead 3 roses for £20 tesco flowers are of much better condition and value for money

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No Comment
1 Hour(s) ago

Christmas Rose and Freesia

Service
Product

Service rating : Easy to use and so quick. Brilliant will use you again.
Product: Really beautiful. They made our sisters day
. Thank you

No Comment