SerenataFlowers.com Reviews

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from 151061 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.serenataflowers.com
8 Minute(s) ago

Precious Pearl - Deluxe

Service
Product

Service rating : Very easy to use. I would not hesitate to use this service again.
Product: The recipient of the flowers was delighted with the quality and the presentation.

No Comment
6 Hour(s) ago

20 Luxury Pastel Roses

Service
Product

Fabulous - thank you!!

No Comment
7 Hour(s) ago

Mojito

Service
Product

Service rating : Fabulous quick service beautiful flowers x
Product: Great

No Comment
9 Hour(s) ago

Aztec Sun - Deluxe

Service
Product

Service rating : Fantastic service
Product: Beautiful bouquet

No Comment
9 Hour(s) ago

Blue Dendrobium

Service
Product

Service rating : Excellent prices,very good delivery ,message to say they were on the way and another one when delivered
Product: My mum was thrilled with the flowers and they were still looking great well over a week later.

No Comment
10 Hour(s) ago

Aztec Sun

Service
Product

Service rating : Prompt service delivered when promised.
Product: My friend was very happy to receive the flowers -describing them as a little
ray of sunshine coming through the door !

No Comment
10 Hour(s) ago

Gerbera Bouquet

Service
Product

Bouquet of flowers were beautiful and delivered on time without any problems.

No Comment
10 Hour(s) ago

Colourburst

Service
Product

Great prices, beautiful flowers, efficient delivery and good communication regarding order and delivery

No Comment
10 Hour(s) ago

Blue Dendrobium - Deluxe

Service
Product

Service rating : So easy, reliable and great flowers
Product: Our friend was absolutely delighted - best flowers she had received for ages.

No Comment
12 Hour(s) ago

A Dozen Red Roses Giftwrap

Service
Product

Service rating : No
Product: Disappointed about this review website. Loved the flowers

Read more


Thank you for your feedback.

FeeFo is an independent website but I note the comments you have made.

We are really pleased to read that you loved the flowers.

We look forward to your future orders.

Kind Regards
Serenata Flowers.
12 Hour(s) ago

Bali Hai

Service
Product

Service rating : Good value, great communication.
Product: Gorgeous flowers delivered safely

Read more


Thank you for taking the time to leave your review.

We were delighted that you rated us so highly and that the flowers were such good value and gorgeous!

Please come back again soon!

Kind Regards
Serenata Flowers.
12 Hour(s) ago

Twilight

Service
Product

Service rating : A smooth operation
Product: The recipient said the flowers are lovely

No Comment
13 Hour(s) ago

Colourburst

Service
Product

Service rating : Good easy to use website and the delivery driver was brilliant
Product: I understand you dress up the pictures on your website but the flowers that turned up just didn't look half as good or plentiful as shown on your site.
Good points can order at short notice on weekends unlike other sites and they turned up when and where I asked with no issues oh and the delivery man was very polite and professional to my mrs and that's a big plus

Read more
No Comment
13 Hour(s) ago

Pink Purity

Service
Product

Service rating : Always has been reliable
Product: The person receiving it loved it.

Read more


Thank you for the excellent feedback.

We always like reading such great comments from our regular customers. We appreciate how important reliability is to our customers.

Hope to here from you again soon!

Kind Regards
Serenata Flowers.
13 Hour(s) ago

Oriental Breeze

Service
Product

Service rating : Good quality & speedy service!
Product: My mother in law loved the flowers we sent her!

No Comment
13 Hour(s) ago

Candyfloss

Service
Product

Service rating : Easy to order with free next day delivery.
Product: Whilst the flowers looked ok when they were delivered they were dead in 3 days. Despite putting in water with the flower food. This is disappointing given i have ordered numerous flowers previously to a good quality.

Read more


Thank you for your review albeit we were saddened to read your comments concerning the flowers.

We do ask that you contact us within 7 days if there are any problems with the bouquet. However, I sincerely apologise for the disappointment on this occasion.

I hope that you will give us the opportunity in the future to restore your faith in us.

Kind Regards
Serenata Flowers.
13 Hour(s) ago

Citrus Smash

Service
Product

excellent!

No Comment
13 Hour(s) ago

Peace - Deluxe

Service
Product

Service rating : Ex communication prompt delivery good value for money.
Product: Didn't see as sister lived far away he pic on f.b looked not as nice as the pic I ordered from but she seemed happy with them so will come back again

Read more


Thank you from all of us at Serenata Flowers for your review.

We were so glad that you found our service excellent value for money and that your sister was so pleased with your kind gesture.

It's great that you will be using us again.

Kind Regards
Serenata Flowers.
14 Hour(s) ago

Twilight

Service
Product

Service rating : The flowers were stunning.
Product: The service was super.

No Comment
15 Hour(s) ago

Summer Skies

Service
Product

Service rating : thank you for the lovely service
Product: the person was very pleased with the flowers

Read more


Thank you for your comments regarding your recent order.

We try to provide our customers with the largest selection of bouquets at reasonable prices and we are very happy that Summer Skies bouquet was enjoyed by the recipient.

We hope to serve you again soon.

Kind Regards
Serenata Flowers.
15 Hour(s) ago

Twist and Shout

Service
Product

Service rating : Cannot complain very good and delivery on time excellent
Product: For the cost of the flowers 45.00 I would have expected at least 7 to 14 days from them on the third day some of the flowers were looking sad and not for the want of water

No Comment
15 Hour(s) ago

Aztec Sun

Service
Product

Service rating : As usual, excellent delivery service. However this was let down by the actual flowers!
Product: I was extremley disappointed . The description stated that the flowers would be delivered in bud, when I received a photograph of the flowers that had been delivered, the roses were in fact wide open. The photo was taken just after the flowers delivery. The colour was not what I had expected either. I have used Serenata Flowers on several occasions and have never been disappointed before. I'm just glad my friend appeared to like them!

Read more
No Comment
15 Hour(s) ago

Colourburst

Service
Product

Service rating : Delivered on time and kept informed about times . V good
Product: My daughter said the flowers were lovely .

No Comment
15 Hour(s) ago

Lucky Star

Service
Product

Service rating : Quickly response to my order, many thanks!!
Product: Nice and fresh

No Comment
15 Hour(s) ago

Lavender Velvet

Service
Product

Service rating : Great service and delivery
Product: Present for a friend she said they were beautiful

No Comment