SerenataFlowers.com Reviews

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from 110624 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

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Reviews

DateProductRatingCustomer ReviewReply from www.serenataflowers.com
2 Minute(s) ago

Lollipops

Service
Product

Fast efficient

No Comment
14 Minute(s) ago

Reflection - Deluxe

  • Customer also reviewed:
  • Happy Anniversary card
Service
Product

cannot be faulted, excellent product and service :)

No Comment
22 Minute(s) ago

Peace

  • Customer also reviewed:
  • Love You Card
Service
Product

Service rating : With the slight reservation recorded below, the service was professional and consistent with your normal high standards and excellent value
Product: The flowers, an anniversary surprise for my wife, were really lovely and were received with delight. My thanks to those involved.

No Comment
28 Minute(s) ago

Ianthe

Service
Product

Service rating : My friend was delighted when she got the flowvers. She said they were really lovely and a great surprise.
So it was a very successful gift and will definitely do this again.
Product: The flowers arrived in very good condition and I was told the selection of flowers were perfect and well presented.
Will use this company again.

Read more
No Comment
29 Minute(s) ago

Miss Elizabeth Bennett

Service
Product

Service rating : Easy to order online. Website was easy to navigate and good selection.
Product: I didn't see it but the recipient was pleased. I did think the flowers would be in a vase but apparently they were not.

No Comment
40 Minute(s) ago

Amazonia - Deluxe

  • Customer also reviewed:
  • Luxury pralines 125g
Service
Product

Friendly, warm service, extremely reliable. Will use again!

No Comment
41 Minute(s) ago

Nanna`s Garden

  • Customer also reviewed:
  • Large Birthday- Ribbon & Stars
Service
Product

Was able to get next day delivery even though I left it very late. Flowers delivered as promised and kept me updated on progress by text. Very impressed and would use again.

No Comment
43 Minute(s) ago

Luxury pink giftbag

Service
Product

Service rating : very good. kept meinformed
Product: very good. made my mother cry

No Comment
1 Hour(s) ago

Autumn Fair

  • Customer also reviewed:
  • Mini Birthday balloon - on a stick
Service
Product

Prompt delivery and excellent tracking information. Recipient (my mum) very pleased with the flowers. Thanks.

No Comment
1 Hour(s) ago

Vintage Flora

Service
Product

Service rating : Ordered online with no problem, easy transaction, really straight forward process.
Product: beautiful flowers, arrived on the day specified and wife was absolutely thrilled with them. Would certainly use again and recommend to others. Well done Serenata Flowers !

No Comment
1 Hour(s) ago

Bonfire

Service
Product

Did not get delivered next day as stated and no answer's to two emails sent

No Comment
1 Hour(s) ago

Luxury pink giftbag

Service
Product

Service rating : Brilliant
Product: Absolutely fabulous!!!!!!!!!!

No Comment
1 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : Good reliable company.
Product: Absolutely gorgeous.

No Comment
1 Hour(s) ago

Prince of Cambridge

Service
Product

Service rating : Have used lots of times, always excellent service.
Product: Beautiful flowers

No Comment
2 Hour(s) ago

Autumn Fair

  • Customer also reviewed:
  • Mini I Love You balloon - on a stick
Service
Product

Service rating : Very easy to use.
Product: Partner very impressed with flowers.

No Comment
2 Hour(s) ago

Aztec Sun

Service
Product

Service rating : Excellent service and delivery.
Product: Although the flowers were beautiful, they were not the same as the ones advertised on the website.

No Comment
2 Hour(s) ago

Beautiful Smile

  • Customer also reviewed:
  • Sympathy card
Service
Product

Service rating : Easy to use website and keep you informed from start to flowers arriving
Product: I didn't see flowers but was told they were lovely

No Comment
2 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : The service was excellent - it was so easy to select and send flowers from SA to the UK. I will use Serenata from now on. The follow-up service was amazing.
Product: I didn't see the flowers but our niece loved them! Thank you so much.

No Comment
3 Hour(s) ago

Strawberry Sundae - Deluxe

  • Customer also reviewed:
  • Palladian
  • New Home card
Service
Product

I was impressed with your updates notifying me of the progress of the delivery.
My daughter said the flowers were lovely. Thank you.

No Comment
3 Hour(s) ago

Luxury pink giftbag

Service
Product

Did not deliver flowers on the correct date.

No Comment
3 Hour(s) ago

Blue Dendrobium

Service
Product

Service rating : Extremely pleased , have used Serenata three times in the last 10 days with no problems at all, one address was very difficult to find but they did it. Very easy to use website and so quick - one of the bouquets was a last minute decision and was delivered the next day - and delivery was free! Lovely flowers which were very unusual so provoked a great response from the recipients.g Great value also.
Product: Sent three bouquets of these flowers to three very different people and they all loved them. All recipients immediately took photos of their bouquets as they were so striking. Gorgeous, unusual flowers.

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No Comment
4 Hour(s) ago

Pleasure Is Mine

Service
Product

Service rating : Reliable quick service.
Product: Flowers very well received. I did think I had ordered pink carnations (tried to check but could not find out). However the peach flowere sent were lovely and matched h friends decor so not a problem at all.

No Comment
4 Hour(s) ago

Pleasure Is Mine

Service
Product
Latest
Service
Product

Service rating : Just excellence all the way
Product: So far no one has complained about the product...everyone said they were beautiful arrangements.
Will always use this company for my long distance flowers.

30-Oct-2014
Fabulous

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No Comment
4 Hour(s) ago

A Dozen Red Roses Giftwrap

Service
Product

No Comment
4 Hour(s) ago

Blue Dendrobium - Deluxe

Service
Product

Service rating : Kept me up to date with progress of delivery and email response was supurb
Product: Product was well packaged in individual water test tubes, flowers have lasted a week and still going strong.

No Comment