SerenataFlowers.com Reviews

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from 160746 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.serenataflowers.com
17 Minute(s) ago

Perfect Pinks

Service
Product

I made 2 orders at the same time.one of them delivered late placed at back door(rarely gets used) no card in the door.Found by chance 2 days later,wilting.complained got a refund.Bit of an upset though.

No Comment
25 Minute(s) ago

Spring Chicken

Service
Product

Service rating : AA++
Product: AA++

No Comment
1 Hour(s) ago

Summer Harvest

Service
Product

The company was recommended by my son so used them for the first time and was greatly impressed with their service. I was kept informed all the way through from despatch to delivery. I would highly recommend this company to anyone and would definitely be using them in the future. Well done!

No Comment
7 Hour(s) ago

Colourburst

Service
Product

My first order could not be delivered as it got damaged in transit, okay they managed to deliver it the following day but not one word of apology from Serenata Flowers. I sent them an email asking them to ring me about re-delivery but instead I received an email asking if I would like the order to be resent. Very bad customer service, not sure I will use the company again!

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No Comment
7 Hour(s) ago

Twilight

Service
Product
Latest
Service
Product

Service rating : Have used
Product: excellent service - have used this company many times and have always had good feedback from friends - like the idea of being kept in touch when flowers have been delivered

28-May-2016
Excellent service

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No Comment
7 Hour(s) ago

Bali Hai

Service
Product

Service rating : Easy order and arrived on time
Product: My mum says they were beautiful

No Comment
9 Hour(s) ago

Peace - Grandissimo

Service
Product

Service rating : Great service!
Product: Beautiful flowers!

No Comment
10 Hour(s) ago

Aztec Sun

Service
Product

Service rating : First choice every time
Product: First choice every time

No Comment
11 Hour(s) ago

Aztec Sun

Service
Product

Service rating : recipient was happy!
Product: My cousin said the flowers were lovely and colourful

No Comment
11 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : i was very pleased with the ease of ordering flowers and obviously the good price
Product: i did not see the flowers but my friend said they were beatiful

No Comment
11 Hour(s) ago

Raspberry Ripple

Service
Product

Service rating : Fast service
Product: My friend said they were excellent

No Comment
13 Hour(s) ago

Bali Hai

Service
Product

Service rating : Very good text messages telling me when the flowers had been despatched and then delivered.
Product: Beautiful flowers that were still looking good two weeks after they were delivered.

No Comment
13 Hour(s) ago

Mojito - Deluxe

Service
Product

Service rating : Easy ordering and quick delivery
Product: I am told the flowers were lovely

No Comment
14 Hour(s) ago

Aztec Sun - Deluxe

Service
Product

Service rating : Communication and ease of ordering excellent.
Product: Flower arrangement not quite as pictured but was very full and fresh

No Comment
14 Hour(s) ago

Roses and Stocks

Service
Product

Service rating : Excellent service will use again
Product: Brilliant will buy again

No Comment
15 Hour(s) ago

Crimson Kiss

Service
Product

Unfortunately due to a "courier problem" the flower arrived a day late. Luckily it was still okay, but I have to say I was disappointed in this.

No Comment
16 Hour(s) ago

Strawberry Sundae

Service
Product

After a problem caused by a poorly designed, ambiguous element of the website the service itself was OK. The problem was dealt with in an efficient and polite manner.

No Comment
16 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : Easy to use.
Product: Great gift.

No Comment
16 Hour(s) ago

Purple Blaze

Service
Product

Service rating : I have used the site twice now, both times very successful. The receipt has been more than pleased. Delivery instructions were followed and I was kept well informed of the tracking process.
Product: I have been told by the receipt that the flowers are still going strong 3 weeks after receiving them.

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No Comment
16 Hour(s) ago

Aztec Sun - Deluxe

Service
Product

Service rating : Thanks
Product: My wife was very happy with her flowers

No Comment
17 Hour(s) ago

A Dozen Red Roses Giftwrap

Service
Product

Service rating : Excellent website. Easy to navigate and a very creative interface. Very good service and delivery.
Product: Beautiful little arrangement. Simple, but special. perfect.

No Comment
18 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : Service was excellent and I was kept up to date at all times with tracking.
Product: As I sent these to a friend after her husband died I did not see the flowers but was told they were lovely.

No Comment
18 Hour(s) ago

Thank You

Service
Product

Service rating : Excellent service very impressed indeed
Product: The packaging and delivery was 1st class and the flowers were beautiful and lasted well over 2 weeks looking lovely

No Comment
18 Hour(s) ago

Aztec Sun - Deluxe

Service
Product

Service rating : Arrived on time and in excellent condition.
Product: My mum thought the flowers were beautiful, thank you.

No Comment
18 Hour(s) ago

Lyra

Service
Product

Service rating : Very pleased with the service.
Product: My sister was very pleased with her flowers.

No Comment