SerenataFlowers.com Reviews

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from 120458 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

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Reviews

DateProductRatingCustomer ReviewReply from www.serenataflowers.com
2 Hour(s) ago

Strawberry Sundae - Deluxe

  • Customer also reviewed:
  • Elegance Bola 20cm
  • Baby Girl card
Service
Product

Service rating : Excellent service. I was kept informed through each step taken. This is important as I ordered from New Zealand. I am very impressed with the communication skills of this company.
Product: My daughter in law loved the flowers that I ordered.

No Comment
2 Hour(s) ago

Palladian

  • Customer also reviewed:
  • Aztec Sun - Deluxe
Service
Product

Excellent service from beginning to end, beautiful flowers, will definitely use Serenata flowers again in the future. 100% satisfied

No Comment
4 Hour(s) ago

Paradise Wrap

Service
Product

Service rating : Great service, text to say flowers were being delivered, then a further text to say they had arrived
Product: I didn't see the flowers but my friend said they were lovely

No Comment
5 Hour(s) ago

Reflection

Service
Product

Excellent service.easy to order, next day delivery with info on delivery status. Perfect. Have used them twice and will use them again.

No Comment
5 Hour(s) ago

Aztec Sun

  • Customer also reviewed:
  • Palladian
Service
Product

Service rating : It was very quick and easy to order the flowers, and they were delivered extremely promptly. If I ever need to send flowers again in this area, I shall use SerenataFlowers.com
Product: Although I did not see the bouquet in real life, I was told they were beautiful by the nephew of the recipient (who is not well enough to tell me herself, at present).

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No Comment
6 Hour(s) ago

Mini Birthday balloon - on a stick

  • Customer also reviewed:
  • Peach Beauty - Grandissimo
  • Hour Glass Vase
  • etc.
Service
Product

Ordered Saturday afternoon arrived sunday morning. brilliant

No Comment
6 Hour(s) ago

Camelot

Service
Product

Reliable and good value. Delivered when requested...use the regularly.

No Comment
7 Hour(s) ago

Twilight

Service
Product

Customer service was great - I accidentally double ordered and they got in touch and rectified the error very quickly

No Comment
7 Hour(s) ago

Pearly White

Service
Product

Service rating : No problem with the service at all
Product: The presentation and look of the flowers were great,but I was disappointed that they only lasted 4 days. £30 is a lot of money for 4 days

No Comment
7 Hour(s) ago

Blue Dendrobium

  • Customer also reviewed:
  • Happy Birthday To You
Service
Product

Service rating : Flowers lovely but no card with them, which I paid for. Delivery company didn't wait long enough for door to be answered and didn't say on the card how to get the flowers, it was only due to a kind neighbour that my friend got them.
Product: Very unusual and beautiful coloured flowers.

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No Comment
8 Hour(s) ago

Sugar Hill

  • Customer also reviewed:
  • Mini Birthday balloon - on a stick
Service
Product

Flowers good and long lived, prompt mid morning delivery

No Comment
9 Hour(s) ago

Aztec Sun - Deluxe

Service
Product

Service rating : Delivers as promised
Product: Quality and arrangements are outstanding

No Comment
10 Hour(s) ago

Birthday Cake

  • Customer also reviewed:
  • Hour Glass Vase
  • Summer Skies - Deluxe
  • etc.
Service
Product

Service rating : I always order flowers from here... excellent service!
Product: Small but nice

No Comment
10 Hour(s) ago

Twilight

  • Customer also reviewed:
  • Mini Get Well balloon - on a stick
Service
Product

Flowers were sent to my daughter. I myself did not see them but they were delivered on time and my daughter was very pleased to get them

No Comment
10 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : Faultless - thank you
Product: Perfect

No Comment
10 Hour(s) ago

Lyra

Service
Product
Latest
Service
Product

Service rating : Efficient service. Great communication.
Product: I was told my recipient they were nice flowers.

28-Feb-2015
Great service.

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No Comment
10 Hour(s) ago

Outback Adventure - Deluxe

  • Customer also reviewed:
  • Happy Birthday To You
Service
Product

Service rating : A very easy way to order fresh flowers, excellent tracking system, and delivered
on time.
Product: My relative was delighted with this arrangement. I saw a photo she had taken ,and the flowers looked beautiful. What is more they were fresh and lasted well. I ordered the deluxe size as some others giving feedback thought that standard sizes were quite small. This size however was a super, large vase full.
Will definitely use Serenata again.

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No Comment
11 Hour(s) ago

Aztec Sun

  • Customer also reviewed:
  • Thank U
Service
Product

Service rating : GREAT FLOWERS
Product: brilliant

No Comment
11 Hour(s) ago

Luxury pink giftbag

Service
Product

Service rating : Good communications and delivery
Product: Quality flowers that last more than a few days

No Comment
12 Hour(s) ago

Lollipops

Service
Product

Service rating : Very good, as always.
Product: Lovely, fresh and professional, as usual.

No Comment
13 Hour(s) ago

Mini Birthday balloon - on a stick

  • Customer also reviewed:
  • Amazonia
Service
Product

Fantastic as always and sis was thrilled to bits as she wasn't expecting birthday flowers on a Sunday. Thank you.

No Comment
13 Hour(s) ago

Twilight

  • Customer also reviewed:
  • Luxury pralines 125g
Service
Product

The only problem was there was no card with the flowers so my friend did not know who they were from!

No Comment
13 Hour(s) ago

Secret Garden

Service
Product

Service rating : Great service got back to us as we were having difficulty ordering
Product: My sisters was very pleased with the flowers

No Comment
13 Hour(s) ago

Luxury pink giftbag

Service
Product

Service rating : The flowers and chocolates arrived promptly and on time
Product: The receiver loved the flowers and said that there were very fresh and beautiful not like some withered flowers she has received in the past.
The only suggestion I have is that the description includes the number of stems you put in especially for bigger flowers such as roses and lilies so that the buyer knows the number of stems being purchased and choose the size accordingly.
I have so far purchased my last two flowers from you and will be buying the future ones from you too.
Regards

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No Comment
14 Hour(s) ago

Mini Birthday balloon - on a stick

  • Customer also reviewed:
  • Nana`s Garden - Deluxe
  • Happy Birthday To You
Service
Product

very easy to use when ordering flowers at very short notice excellent service keep you up to date with status of order excellent

No Comment