SerenataFlowers.com Reviews

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from 159089 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.serenataflowers.com
7 Minute(s) ago

Aztec Sun - Grandissimo

Service
Product

Service rating : Was just a little confused - had a text at 7am saying flowers were on the van - so expected them about 9am - they didn't arrive until 4:30 in the afternoon. Maybe an expected time of arrival would be nice. Other than that every thing else was great
Product: The flowers were absolutely beautiful and continued to look more beautiful as the buds opened. Thank you.

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No Comment
12 Minute(s) ago

Aztec Sun

Service
Product

Service rating : appreciated
Product: fast service ideal presentation made poorly lady feel better

No Comment
17 Minute(s) ago

Aztec Sun - Deluxe

Service
Product

Service rating : the only company I have found where you can actually order on a Sunday for Monday delivery, excellent, website works well, great service
Product: as always, flowers in half bloom so they last longer and always fresh at delivery point, excellent

No Comment
19 Minute(s) ago

Summer Skies

Service
Product

Service rating : Excellent information on the delivery time
Product: Its the 3rd time I have used this company and i will continue using them in the future.

No Comment
28 Minute(s) ago

Twilight with Chocolates - Grandissimo

Service
Product

Service rating : I have and intend to continue to use SerenataFlowers.com as they have good products , good service and I am very pleased with the delivery status texts.
Product: I am told they were very nice.

No Comment
36 Minute(s) ago

Amethyst

Service
Product

Service rating : Service is excellent and reliable
Product: Recipient said flowers were very nice.

No Comment
46 Minute(s) ago

Bella

Service
Product

Service rating : I had booked the next day service for the delivery of the bouquet for a Birthday. I was sent emails that stated that the flowers were out for delivery on that day. Later that same day further emails to say that flowers had been sent to the wrong depot for delivery and therefore would not arrive until the day after. I was given a 15% refund by way of compensation. Serenata indicated that the problem originated with the courier. However this was a big disappointment and next day delivery should mean just that.
Product: Although a day late the flowers arrived in good condition and were greatly appreciated by the recipient.

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No Comment
56 Minute(s) ago

Summer Skies - Deluxe

Service
Product

Service rating : A very efficient service.Comments on the progress of the delivery are a bit cheesy
though. Humour is appreciated to uplift the customers but comments are written for
customers with a reading age of about 5.Sad really, and not a good sales pitch!
Product: My Sister in Law was really pleased with flowers and said they were beautiful.
Thanks!

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No Comment
1 Hour(s) ago

Blue Dendrobium

Service
Product

Service rating : always perfect, used many times
Product: excellent

No Comment
1 Hour(s) ago

Spring Time

Service
Product

Very good service.

No Comment
1 Hour(s) ago

Crimson Kiss

Service
Product

Service rating : Flowers delivered when expected.
Product: The recipient loved them and was delighted.

No Comment
1 Hour(s) ago

Raspberry Ripple

Service
Product

Ordered flowers and birthday cake, only flowers were delivered. Disappointed.

No Comment
1 Hour(s) ago

Amethyst

Service
Product

Service rating : Don't think you get that many flowers for your money
Product: Again more flowers should be added for the cost

No Comment
1 Hour(s) ago

Scarlett Pimpernel

Service
Product

Very efficient

No Comment
1 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : Always had a perfect delivery
Product: 3rd time buying these in particular and extremely happy as always

No Comment
1 Hour(s) ago

Aztec Sun - Deluxe

Service
Product

Service rating : Good service and was updated throughout
Product: Person who received them liked them

No Comment
1 Hour(s) ago

Summer Skies - Grandissimo

Service
Product

Service rating : Very professional service
Product: Lovely flowers.

No Comment
1 Hour(s) ago

Summer Skies

Service
Product

Service rating : Had no problems
Product: Flowers were nice but only lasted about 5 days

No Comment
2 Hour(s) ago

A Dozen Red Roses Giftwrap

Service
Product

Service rating : Amazing service, tracking from delivery to door to after delivery. Beautiful flowers.
Product: Beautiful flowers lasted over two weeks and still going strong, girlfriend loved them A* rating thanks serenata!

No Comment
2 Hour(s) ago

Aztec Sun

Service
Product

Service rating : Excellent service
Product: Beautiful Flowers

No Comment
2 Hour(s) ago

Oriental Breeze

Service
Product

Service rating : Super fast easy efficient service. How online shopping should be.
Product: Bouquet was beautiful and still going strong after 2 weeks! Would 100% recommend and use again. Thank you xx ��

No Comment
2 Hour(s) ago

Scented Pleasure - Deluxe

Service
Product

efficient and speedy ordering and timely delivery

No Comment
2 Hour(s) ago

Raspberry Ripple

Service
Product

Service rating : Elderly lady thrilled with flowers
Product: Lasted a good long time

No Comment
2 Hour(s) ago

Ocean Whisper with Prosecco

Service
Product

Service rating : excellent
Product: excellent service and product

No Comment
2 Hour(s) ago

Citrus Smash

Service
Product

Service rating : Good communication and good selection of products.
Product: The receiver told me the flowers were beautiful.

No Comment