SerenataFlowers.com Reviews

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from 132172 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

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Reviews

DateProductRatingCustomer ReviewReply from www.serenataflowers.com
17 Minute(s) ago

Aztec Sun

Service
Product

Service rating : Very real to use
Product: Great flowers

No Comment
1 Hour(s) ago

Summer Holiday

Service
Product

Delivered on time & I recovered text updates to show they had been dispatched & delivered. Great value to top it off.

No Comment
1 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : The service was excellent and was kept informed of the time of delivery. The recipients were very pleased. I'll defiantly use the company again as it was quick, easy and efficient service. Thankyou
Product: The recipients were very pleased.

No Comment
2 Hour(s) ago

Birthday Cake

  • Customer also reviewed:
  • Aztec Sun
Service
Product

Service rating : Easy to use
Product: Made a nice addition to the flowers

No Comment
2 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : first class
Product: Excellent service and first class flowers

No Comment
3 Hour(s) ago

Blue Dendrobium

Service
Product

Service rating : good speedy service and flowers were delivered on the day requested and packaged well.
Product: Flowers were stunning and lasted 3 weeks. Mother in law very happy.

No Comment
3 Hour(s) ago

Lonely Sparrow

Service
Product

Service rating : Great service
Product: Excellent service delivered on time

No Comment
4 Hour(s) ago

Colourburst

Service
Product

Brought flower to cheer up a friend.Unfortunatly she ad to pop out and delivery man ad left flowers upside down on doorstep. In a box marked stand this way up ! Most flower was ok but upset with delivery.

No Comment
4 Hour(s) ago

Strawberry Sundae

  • Customer also reviewed:
  • Standard
Service
Product

Service rating : I've never had a problem sending flowers through SerenataFlowers in the past, although after being in touch with the recipient of the delivery I'm not sure if I'll continue to use the company in the future.
Product: The flowers were delivered extremely late in the evening and the flowers were soaked in water. They were so drenched that my sister couldn't even make out the words on the card enclosed. I'm very disappointed in the products.

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No Comment
6 Hour(s) ago

Palladian

  • Customer also reviewed:
  • Aztec Sun
  • Strawberry Sundae
Service
Product
Latest
Service
Product

Appreciate it

03-Jul-2015
Good

Read more
No Comment
6 Hour(s) ago

Palladian

  • Customer also reviewed:
  • Moulin Rouge
Service
Product

Service rating : The service was very good
Product: I sent them to my daughter who was ill. I went away on holiday and the flowers died after a couple of days, she received some more that also died. Yoy have now credited me with a refund of which i appreciated thank you.

No Comment
6 Hour(s) ago

Beautiful Smile

  • Customer also reviewed:
  • Mini Get Well balloon - on a stick
Service
Product

Service rating : I made a point of asking for flowers in full bloom, and not in bud: I got flowers in bud - but they were nice enough.
Product: I have no feedback

No Comment
7 Hour(s) ago

Amethyst - Deluxe

  • Customer also reviewed:
  • Happy Birthday To You
Service
Product

Service rating : good service good quality
Product: daughter in law well pleased with flowers

No Comment
8 Hour(s) ago

Lovely Lilies

Service
Product

Service rating : Great service thank you!
Product: Flowers were perfect size

No Comment
8 Hour(s) ago

Vintage Flora

Service
Product

Service rating : Excellent
Product: Excellent

No Comment
8 Hour(s) ago

Amazonia - Deluxe

Service
Product

Service rating : Requested flowers to be delivered on the Saturday, they were delivered on the Monday. Also requested they be left at the back of the house in no one in and they were left at the front !!!
Product: Flowers were beautiful

No Comment
8 Hour(s) ago

Twilight

Service
Product

Service rating : Easy to use online service
Product: I didn't see the flowers myself but my cousin was thrilled with them!

No Comment
8 Hour(s) ago

Palladian

  • Customer also reviewed:
  • Minty Fresh
Service
Product

The flowers were lovely and well- received. However, they were simply left on the doorstop. There were several people at the address all day and the bell never rang, nor was there an appreciable knock. Even if a knock was made, noone at the house opened the door to the delivery person (in which case I had requested that the flowers be left at neighbours on either side- who were also in that day).
I'm happy with the quality of the flowers but they could easily have gone missing being left as they were.

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No Comment
8 Hour(s) ago

Heavenly White

Service
Product

Service rating : easy to use web site
Product: not seen the flowers myself but told they were perfect

No Comment
9 Hour(s) ago

Strawberry Sundae

Service
Product

The tracker is excellent

No Comment
9 Hour(s) ago

Twilight

Service
Product

Service rating : Excellent service. I was impressed by the text confirmation of my order and to let me know that my order was in transit
Product: My friend loved the flowers. I would definitely use Serenata again.

No Comment
9 Hour(s) ago

Elegance Bola 26cm

  • Customer also reviewed:
  • 20 Luxury Red Roses
Service
Product

Service rating : Expensive
Product: Too small for the roses

No Comment
10 Hour(s) ago

Summer Harvest

Service
Product

Service rating : The flowers that wee have recently ordered have been of very poor quality. On occasions the flowers have been dumped over the fence and the driver hasn't even rung the bell so we know they were there.
Product: The flowers were half dead.

No Comment
10 Hour(s) ago

Oriental Breeze - Deluxe

  • Customer also reviewed:
  • Thank U
Service
Product

Service rating : On time
Product: it was sent to my friend as a Thank you present , she absolutely loved it and said the flowers looked gorgeous!

No Comment
10 Hour(s) ago

Twilight

  • Customer also reviewed:
  • Baby Boy Balloon - on a stick
Service
Product

Service rating : Very good service
Product: Looked lovely

No Comment