SerenataFlowers.com Reviews

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from 134877 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.serenataflowers.com
45 Minute(s) ago

Strawberry Sundae - Deluxe

  • Customer also reviewed:
  • Palladian
Service
Product

Service rating : Efficient, quick service, I was kept informed each step of the way.
Product: Only saw them by photo but recipient seemed very pleased with them

No Comment
4 Hour(s) ago

Aztec Sun

Service
Product

Service rating : Easy to use website.
Product: Recipient informed me flowers lasted 10+ days.

No Comment
5 Hour(s) ago

Strawberry Sundae

  • Customer also reviewed:
  • Palladian
  • Happy Birthday To You
Service
Product

Service rating : Flowers were not delivered on day requested so had to buy more. Although they were delivered the next day it's still very poor service especially as I was abroad and couldn't do anything about it. Had to phone home and get a friend to send flowers, transfer money etc. will never use this company again
Product: Never saw them

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No Comment
5 Hour(s) ago

Aztec Sun

Service
Product

Service rating : Website easy to navigate.
Flowers arrived on time
Product: Beautiful colors roses

No Comment
5 Hour(s) ago

Aztec Sun

Service
Product

Service rating : Excellent
Product: Beautiful flowers

No Comment
5 Hour(s) ago

Summer Sorbet

Service
Product

I was disappointed that the flowers I ordered were not delivered to the correct address. In fact, they weren't even left with a neighbour, this is the response that I had following my e-mail to express my concern. Luckily the people that the bouquet was delivered to found our house and dropped them off. This incident leaves me disappointed in the company's service.

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No Comment
6 Hour(s) ago

Spring Chicken

Service
Product

Service rating : Service really good can't fault anything.
Product: Good service,emails informing me all the way and recipient delighted!!

No Comment
6 Hour(s) ago

Ianthe

Service
Product

Service rating : Good
Product: Good

No Comment
6 Hour(s) ago

Twilight - Deluxe

  • Customer also reviewed:
  • Premium Belgian Chocolates
Service
Product

Service rating : Arrived on time and received a text to let me know they were delivered.
Product: They were a gift so I didn't see them, but the recipient was very pleased.

No Comment
6 Hour(s) ago

Twilight

Service
Product

Service rating : Good quality
Product: Efficenct

No Comment
7 Hour(s) ago

Aztec Sun

Service
Product
Latest
Service
Product

Service rating : Top quality
Product: Excellent service! Delivery was amazingly quick!

27-Jul-2015
First class

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No Comment
7 Hour(s) ago

Bella

Service
Product

Service rating : The delivery agent left the flowers in an obscure place in a garden, it was so obscure it took 2 days to find them
Product: I cannot comment on them at the point of delivery but the flowers were in a poor state at the point they were eventually found. You have been badly let down by your delivery company and this is despite your good communication during the process.

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No Comment
7 Hour(s) ago

Prince of Cambridge

Service
Product

Service rating : Very efficient
Product: Flowers were lilac coloured not pink

No Comment
7 Hour(s) ago

Flirtini - Deluxe

Service
Product

Service rating : Very good customer service
Product: The flowers arrived wilted and not in bud as described

No Comment
7 Hour(s) ago

Aztec Sun - Grandissimo

Service
Product

Service rating : I've used this company before and been happy.
Product: The size of the "grandissimo" was very disappointing indeed. I asked my partner of she had split the bunch into two. She unfortunately had not.

No Comment
8 Hour(s) ago

Colourburst - Grandissimo

Service
Product

Service rating : Very fast service. Loved getting email updates on deliver status.
Product: Lovely fresh flowers and they lasted a while

No Comment
8 Hour(s) ago

Beautiful Blue

Service
Product

Service rating : When sending flowers I always use SerenataFlowers.
Product: Good value and lovely selection of flowers.

No Comment
8 Hour(s) ago

Ianthe

Service
Product

Service rating : Arrived when stated
Product: Recipient was delighted with the colours & arrangement

No Comment
8 Hour(s) ago

Flirtini

Service
Product

Service rating : Delivered on the day requested and payment went through smoothly.
Product: The bunch of flowers that were received were not at all worth the money paid. The presentation of the flowers were a disgrace and I was extremely disappointed.

No Comment
9 Hour(s) ago

Beautiful Blue - Deluxe

Service
Product

Service rating : Beautiful flowers delivered on time
Product: Lovely, gorgeous display

No Comment
9 Hour(s) ago

Twilight

Service
Product

Service rating : Good delivery time, presentable and will continue to use their services.
Product: The bunch of flowers were great, howver the amount seemed very sparse in comparison to other orders I have placed with serenta.

No Comment
9 Hour(s) ago

Aztec Sun

Service
Product

Service rating : Delivery man polite and smiley! Presume delivered when requested ?!? So delivery good and on a Sunday!!!
Product: Flowers were fresh and lovely. Some still in bud whichmeans there are more to come. A lovely surprise.

No Comment
9 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : Arrangement looked lovely
Product: Felt that the flowers were sparse for the price

No Comment
9 Hour(s) ago

Aztec Sun

  • Customer also reviewed:
  • Palladian
Service
Product

Service rating : all done over the internet by a technophobe ! impressed
Product: much appreciated by student grandaughter - especially as there was a vase with the very suitable flowers

No Comment
9 Hour(s) ago

Bring it On

Service
Product

Service rating : The service was excellent
Product: My friend loved the flowers and was quite happy and surprised to receive them, Have ordered some more for my daughter, Thank you for a good service

No Comment