SerenataFlowers.com Reviews

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from 123579 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

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Reviews

DateProductRatingCustomer ReviewReply from www.serenataflowers.com
5 Minute(s) ago

Nana`s Garden

  • Customer also reviewed:
  • Happy Mother`s Day Card
Service
Product

Service rating : Great service
Product: Great service

No Comment
47 Minute(s) ago

Peach Beauty

Service
Product

Service rating : Very good quick service
Product: Recipient very pleased

No Comment
3 Hour(s) ago

Bali Hai

  • Customer also reviewed:
  • Mini Birthday balloon - on a stick
Service
Product

very good service

No Comment
9 Hour(s) ago

Bella - Deluxe

Service
Product

Service rating : Didnt even phone when couldn't find address. Lack of initiative and my mum got her flowers for Mother's Day the day after which was pointless
Product: For nearly £40 waste of money and looked tired and old

No Comment
11 Hour(s) ago

Fairytale Love - Grandissimo

  • Customer also reviewed:
  • 20 Luxury Red Roses - Grandissimo
  • I Kinda Like You...
Service
Product

Service rating : Was very good service thanks guys was trying to impress a girl a like a lot and it made her day great customer service big thank you again!!
Product: Stunning display

No Comment
13 Hour(s) ago

Amethyst

Service
Product

Good value for money and really fast delivery, my friend said the flowers were lovely.

No Comment
14 Hour(s) ago

Spring Chicken

  • Customer also reviewed:
  • Happy Birthday To You
Service
Product
Latest
Service
Product

My only critical observation is that I continued to be bombarded with 'Mothers day' emails after I had purchased flowers from the company. How many mothers do they think I have?

Dave C
SE Asia

31-Mar-2015
Other than that I am happy with their service and have been with them for years :)

Read more
No Comment
15 Hour(s) ago

Lavender Velvet

Service
Product

Service rating : Fast delivery
Product: ++ quality

No Comment
15 Hour(s) ago

Scented Blue Posy - Deluxe

Service
Product

Service rating : Good service
Product: Lovely flowers

No Comment
15 Hour(s) ago

Seraphim

Service
Product

Service rating : ordered at 9pm delivered at 13.30 the following day my mum was delighted with the flowers
Product: Mum said the flowers were lovely

No Comment
17 Hour(s) ago

Twilight

Service
Product

Service rating : The service was excelllent as always
Product: Always know the product will be reliable and beautiful

No Comment
18 Hour(s) ago

Amethyst

Service
Product

Flowers arrived 1 day late and were dry. Appalling service.

No Comment
20 Hour(s) ago

A Dozen Red Roses Giftwrap

Service
Product

Very impressed thank you

No Comment
20 Hour(s) ago

Aztec Sun

Service
Product

Service rating : fab
Product: lovely flowers, recipient was happy

No Comment
21 Hour(s) ago

Peace - Deluxe

Service
Product

Service rating : Excellent and easy online service.
Product: Flowers were received in good time and customer very happy with the flowers. Thank you.

No Comment
22 Hour(s) ago

Camelot

  • Customer also reviewed:
  • Mini Get Well balloon - on a stick
Service
Product

Service rating : I was very upset and disappointed with the condition in which these flowers arrived. First, the.box was damaged. The flowers were wrapped in what I would describe catering paper and put into water. This was not sealed properly. The water leaked out the box was wet also the card, plus there was no vase !!! I hope as a good well gesture you would deliver some flowers as compensation. I have ordered flowers from your before and was very happy with the service and have even recommend u to friends and colleagues. I do hope you will consider my request.
Product: Flowers wasn't what was expected. not in a vase as shown in picture

Read more
No Comment
24 Hour(s) ago

Beautiful Smile

Service
Product

Quick easy and kept me informed on stages towards delivery and delivery itself

No Comment
24 Hour(s) ago

Strawberry Sundae

Service
Product

Service rating : Arrived on the day!!
Product: Beautiful Flowers

No Comment
26 Hour(s) ago

A Dozen Yellow Roses Giftwrap

Service
Product

Next day flowers at an excellent price, I will use again.

No Comment
27 Hour(s) ago

Roses and Stocks - Grandissimo

Service
Product

Service rating : Flowers were not the size I thought. I ordered the super size but looked more like a basic.
Flowers arrived a day too soon as well.
Product: No way was my flowers the top size!!!!!!
More like a basic bunch.

No Comment
28 Hour(s) ago

Aztec Sun

Service
Product

Service rating : Despite daily contact by phone or email the flowers were never delivered
Product: Couldn't comment as they " remained at the depot" however I was offered and had my money back but no further compensation for the big let down

No Comment
32 Hour(s) ago

Country Brights

  • Customer also reviewed:
  • Happy Mother`s Day Card
Service
Product

Service rating : Lived up to all expectations.
Product: Beautifully presented and fresh.

No Comment
33 Hour(s) ago

Mini Get Well balloon - on a stick

  • Customer also reviewed:
  • Amethyst
Service
Product

bad after service flowers were broken never order again and flowers dident come till late at night then the compony dident beleave me when emailed complaint

No Comment
35 Hour(s) ago

I am Sorry card

  • Customer also reviewed:
  • Strawberry Sundae - Deluxe
Service
Product

Good price but bo helpline makes dealing with these difficult as it is all email only, and replies take ages! I won't be using again purely because of this, online form had errors in it too

No Comment
35 Hour(s) ago

Mini Birthday balloon - on a stick

  • Customer also reviewed:
  • Aztec Sun
Service
Product

Service rating : Great
Product: Great

No Comment