Samuel Windsor Reviews

Consumer ratings of Samuel Windsor

Feedback for www.samuel-windsor.co.uk has been compiled from 80116 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Samuel Windsor shoes offer the unique combination of unrivalled comfort and rugged wearability which is the hallmark of genuinely crafted handmade shoes. Our range also includes an extensive selection of cotton shirts, silk ties, trousers and 100% Pure New Wool suits. You will be stunned at our prices and reassured by our 30 day worn or unworn money back guarantee

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.samuel-windsor.co.uk
3 Hour(s) ago

Tweed Jacket - Sandown

Service
Product

Service rating : Good value and service
Product: Jacket as described, excellent quality and fit

No Comment
5 Hour(s) ago

Classic Derby Shoe - Blue

Service
Product

Service rating : Nice shoes, well priced and delivered quickly.
Product: Nice shoes, slightly tight but will mould to feet in time.

No Comment
6 Hour(s) ago

Churchill Outdoor Mule: Black

Service
Product

Service rating : Quick and reliable service
Product: Excellent quality

No Comment
13 Hour(s) ago

Tweed Jacket - Exeter

Service
Product

Excellent. Efficient and hassle free.

No Comment
15 Hour(s) ago

Churchill Albert Leather Lined - Black

Service
Product

Service rating : This is my one experience with the company, and I am very satisfierd.
Product: The slippers look elegant and are comfortable; they do slightly bulge outwards in the middle of the foot, which is their only fault.

No Comment
15 Hour(s) ago

Prestige Oxford Shoe - Tobacco

Service
Product

Service rating : Very efficient, fantastic next day delivery.
Product: High quality product.

Read more
Great to hear you are happy with both the shoes and service. Thank you for your comments.

16 Hour(s) ago

Classic Oxford Shoe - Brown

  • Customer also reviewed:
  • Classic City Shoe - Black
  • Black Formal Leather Belt
Service
Product

Service rating : Excellent
Product: Excellent

Read more
Thank you very much.

16 Hour(s) ago

Tweed Jacket - Exeter

Service
Product
Latest
Service
Product

Service rating : I like Samuel Windsor,but can't keep up with them!!-- so far their products have been good,some very much better than others,but for example you are asking for my opinion on the Exeter which I find very good,but I am still awaiting Order no.9199715 for a St.Helier blazer,which I bought in your sale and was due14th February,and was advised that it will now come this Saturday,the 7th of March--let's hope it does--you can possibly see now why I reservations about Samuel Windsor--hope these comments help.
Product: I am very pleased with the product but have only worn it once to date.

03-Mar-2015
Very good,but I am still awaiting Order No.9199715 which was promised for mid February,but now put back to 7th March--let's hope it arrives!!

03-Mar-2015
Very good,but I am still awaiting Order No.9199715 which was promised for mid February,but now put back to 7th March--let's hope it arrives!!

Read more
No Comment
16 Hour(s) ago

Classic Camden Shoe

  • Customer also reviewed:
  • Wool-Rich Winter Socks - Plain
Service
Product

Service rating : They all try to please
Product: Excellent value

Read more
Great to hear you are happy with both the shoes and service. Thank you for your comments.

17 Hour(s) ago

Prestige Brogue - Tobacco

Service
Product

Service rating : good
Product: good

Read more
Good to hear – thank you!

18 Hour(s) ago

Classic Penny Loafer - Dark Brown Suede

Service
Product

Service rating : Excellent service ordered on a Monday arrived on a Tuesday!
Product: Well put together and very comfortable

Read more
Great to hear you are happy with both the shoes and service. Thank you for your comments.

18 Hour(s) ago

Prestige Oxford Shoe - Tobacco

  • Customer also reviewed:
  • Prestige Oxford Shoe - Nubuck
  • Prestige Derby Shoe - Suede
Service
Product

Service rating : Speedy and efficient
Product: Lightweight and look good

Read more
As Above
18 Hour(s) ago

8 Wale Cord Trousers - Navy

  • Customer also reviewed:
  • 8 Wale Cord Trousers - Rust
Service
Product

Service rating : Fast delivery
Product: Good quality and fit with enough room in the seat

Read more
Great to hear you are happy with both the product and service. Thank you for your comments.

19 Hour(s) ago

Prestige Chelsea Boot - Black

Service
Product

Service rating : Wrong goods sent -not what I ordered
Product: See above - shoes returned

Read more
Please accept my sincere apologies for the inconvenience caused by this mix up. Our warehouse staff are generally very accurate indeed so I must apologise that we have inadvertently sent you the incorrect shoes. We do take measures to ensure that mistakes of this nature are kept to a minimum but sadly human error does intervene.

19 Hour(s) ago

Navy Men's Suit Jacket - 2 Button

  • Customer also reviewed:
  • Navy Men's Suit Trousers
  • Prestige Monk Shoe - Black - Rubber Sole
Service
Product

Very prompt delivery service to Ireland.

Read more
Good to hear- many thanks!

19 Hour(s) ago

Casual Waxed Coat - Brown

  • Customer also reviewed:
  • Quilted Jacket - Black
Service
Product

Service rating : Delivered on time and the correct date
Product: Love this jacket and excellent value for money

Read more
Thank you for taking the time to leave this feedback and great to hear you are so happy with both the service and your purchase.

20 Hour(s) ago

Prestige Pembroke Shoe - Brown

Service
Product

Service rating : Efficient service - slightly annoying when sale email comes through and there are scarcely any sizes available
Product: Good quality, excellent price

No Comment
21 Hour(s) ago

Prestige Cumbria Boot - Tan

  • Customer also reviewed:
  • Long Sleeve Cotton Casual Shirts - Pink Stripe
Service
Product

Service rating : There is always a wide selection of quality goods.
Product: The boots were an excellent purchase and I use them almost every day in the wintry weather.

Read more
Thank you for taking the time to leave this feedback. Really pleased to hear you are so happy with both the boots and service.

22 Hour(s) ago

8 Wale Cord Trousers - Dark Olive

Service
Product

Service rating : Excellent products
Product: Quality at a good price

Read more
Thank you for the positive feedback. Much appreciated.

31 Hour(s) ago

Classic Camden Shoe

Service
Product

Service rating : Quick service. Shoe leather is of average quality, but good value for mnoney.
Product: Good value.

Read more
Great to hear you are happy with both the shoes and service. Thank you for your comments.

31 Hour(s) ago

Classic Penny Loafer - Brown Suede

  • Customer also reviewed:
  • Prestige Lightweight Brogue - Brown Suede
  • Prestige Lightweight Brogue - Tobacco
  • etc.
Service
Product

Service rating : A good delivery and website to order from. Perfect returns service, communication and customer service provision.
Product: The quality was not as I thought it might be, although generally not bad, but the main issue I had was that they were just too wide for my feet. Shame as I liked the style.

Read more
Good to hear – thank you for taking the time to leave this feedback!

31 Hour(s) ago

Churchill Outdoor Mule: Brown

Service
Product

Service rating : Simple to order, extra quick arriving even in the days before Christmas, specially classy packaging.
Product: Quality. Comfortable. Reasonably priced. We`ve had 2 pairs now.

Read more
Great to hear you are happy with both the mules and service. Thank you for your comments.

32 Hour(s) ago

Boating Blazer - St. Helier

  • Customer also reviewed:
  • Classic Claridge Shoe - Black
  • Long Sleeve Cotton Casual Shirts - Pink Stripe
  • etc.
Service
Product

Goods not sent and was only told a month's further delay when I phoned, think they should have notified me.

Read more
I do apologise for this. We do send automated notifications regarding delivery dates, and I am sorry to hear you have not received any of these. Our systems indicate they were sent so I would ask that you do check your junk mail and spam filter to see id these have been picked up.

35 Hour(s) ago

Gentlemen's Umbrella - Black

Service
Product

Service rating : Order and delivery were competently handled
Product: good quality and value

Read more
Great to hear you are happy with both the product and service. Thank you for your comments.

36 Hour(s) ago

Tweed Jacket - Exeter

  • Customer also reviewed:
  • Tweed Jacket - Thirsk
Service
Product

Service rating : Fast delivery. Polite, courteous and professional service. Good quality shoes and clothing.
Product: Great quality, fits well and looks very expensive.

Read more
Thank you for the great feedback – much appreciated.