Samuel Windsor Reviews

Consumer ratings of Samuel Windsor

Feedback for www.samuel-windsor.co.uk has been compiled from 79069 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Samuel Windsor shoes offer the unique combination of unrivalled comfort and rugged wearability which is the hallmark of genuinely crafted handmade shoes. Our range also includes an extensive selection of cotton shirts, silk ties, trousers and 100% Pure New Wool suits. You will be stunned at our prices and reassured by our 30 day worn or unworn money back guarantee

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.samuel-windsor.co.uk
31 Minute(s) ago

Pleated Chino Trousers - Dark Olive

Service
Product

Service rating : Prompt delivery
Product: Warm and comfortable

No Comment
33 Minute(s) ago

Heritage Tweed Jacket - Border Check

  • Customer also reviewed:
  • Prestige Country Boot - Antique Tan - Rubber Sole
  • Long Sleeve Tattersall Shirt - Severn
Service
Product

Service rating : A few problems with the delivery of goods ordered! Not delivered when expected, however a rufund of my delivery charge was a nice touch. Thanks! Would have had an excellent if not for the delivery errors! Will hopefully give an excellent next time.
Product: The Jacket fits perfectly and is just what I was looking for. Lots of people have commented on how good it looks and I have had to tell them where I got it from! (My secret)

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No Comment
44 Minute(s) ago

Classic Penny Loafer - Brown Suede

Service
Product

Service rating : Please don't use courier companies! They're hopeless when you live in a flat and their pick up depots are never convenient to get to! Please use Royal Mail instead.
Product: It's a Christmas present so not yet tried

No Comment
59 Minute(s) ago

Prestige Chelsea Boot - Black

Service
Product

Service rating : The postal time is very good ones order takes no time in arriving
Product: I have had several pairs of shoes from you and they are quality items

No Comment
1 Hour(s) ago

Velvet Jacket - Black

Service
Product

Service rating : Not as good as previous - delayed shipment rhat when I called seemed to be due to a warehpuse error yet no pro-active communication to advise. then I have received 2 jackets...sent email several days ago to request collection of duplicate item and be assured I have not been double-charged...and heard nothing back.
Product: Nice jacket product to expected standard.

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No Comment
2 Hour(s) ago

Classic Sandhurst Shoe - Tan

  • Customer also reviewed:
  • Gentle Grip Socks - 6 Pack - Navy
  • Classic Deck Shoe - Brown
  • etc.
Service
Product

Service rating : Excellent service. Arrived on time. Have purchased many time and will continue to do so.
Product: Again another excellent purchase. No complaints.

Read more
Great to hear you are happy with both the shoes and service. Thank you for your comments.

2 Hour(s) ago

Quilted Jacket - Navy

  • Customer also reviewed:
  • Plaited Leather Black Belt
  • Prestige Lightweight Brogue - Tobacco
Service
Product

Service rating : Speedy and easy to use
Product: Beautiful products, well presented and packaged

Read more
Great to hear you are happy with both the product and service. Thank you for your comments.

2 Hour(s) ago

Prestige Cumbria Boot - Tan

  • Customer also reviewed:
  • Full Pyjama Set - Check
  • Flat-Front Chino Trousers - Dusky Pink
Service
Product

Service rating : I am very satisfied.
Product: These were shop soiled, but nothing that 20 dog walks (i.e. 10 days) wouldn't do anyway. They were in the sale, down from £115 to £27.50. They are clearly quality boots, and will last a long time. One of the best buys I have had from this site. Fab.

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No Comment
2 Hour(s) ago

Moleskin Jeans - Aubergine

Service
Product

Service rating : Good range of products. Very easy to order. Returns (if necessary) very simple.
Product: Nice fit and good material.

No Comment
3 Hour(s) ago

Prestige Country Boot - Antique Tan - Rubber Sole

Service
Product

Excellent service all round. would recommend to anyone.

Read more
Thank you for the positive feedback. Much appreciated.

3 Hour(s) ago

Classic Penny Loafer - Dark Brown Suede

Service
Product

Service rating : All my orders have been carried out to my complete satisfaction, otherwise I would not have re-ordered.
Product: good fit.

No Comment
3 Hour(s) ago

Moleskin Trousers - Gunmetal

Service
Product

Service rating : Always great service.
Product: Another great product (which is why I'm a farily regular customer).

Read more
Great to hear you are happy with both the product and service. Thank you for your comments.

3 Hour(s) ago

Moleskin Trousers - Gunmetal

  • Customer also reviewed:
  • Needle Cord Trousers - Burnt Orange
  • Summer Weight Chino Trousers - Cinnamon
Service
Product

Excellent service

Read more
Much appreciated - thank you!

3 Hour(s) ago

Prestige Derby Shoe - Suede

Service
Product

Service rating : 1st class delivery
Product: Top quality

Read more
Great feedback. Much appreciated.

4 Hour(s) ago

Classic Kempton Shoe - Burgundy

  • Customer also reviewed:
  • Classic Monk Shoe - Black
Service
Product

Service rating : Arrived on time, products good, and good value.
Product: Second pair of these; love them!

Read more
Great to hear you are happy with both the shoes and service. Thank you for your comments.

4 Hour(s) ago

Prestige Monk Shoe - Black - Rubber Sole

  • Customer also reviewed:
  • Prestige Canvas Shoe
  • Prestige Brogue - Navy
Service
Product

Service and goods excellent as usual!

Read more
As Above
4 Hour(s) ago

Churchill Albert Leather Lined - Brown

  • Customer also reviewed:
  • Classic Waxed Cap - Olive
Service
Product

Service rating : impossible to talk to any one on the phone even after waiting some time and then being told thank you for calling and cut off.
Product: Out of stock so I never got them after waiting several weeks and had to purchase elsewhere and get a refund

No Comment
4 Hour(s) ago

Prestige Chelsea Boot - Brown Suede

Service
Product

Service rating : Good service, arrived on time and item was well-packed.
Product: Very good quality product.

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Thank you for taking the time to leave this feedback. Really pleased to hear you are so happy with both the boots and service.

4 Hour(s) ago

11 Wale Cord Trousers - Dark Brown

Service
Product

Service rating : Excellent website, easy to use and order.
Product: My husband is delighted with his trousers and the service was excellent.

Read more
Good to hear – thank you for taking the time to leave this feedback!

4 Hour(s) ago

Prestige Oxford Shoe - Black - Rubber Sole

  • Customer also reviewed:
  • Wool-Rich Winter Socks - Plain
  • Classic Royal Brogue - Brown Suede
Service
Product

Service rating : Website easy to use
I rang customer service to return a pair of shoes it was quick to get through and they were helpful - although it later transpired that their info re stock availability was not correct
Product: We returned them llokmed too clunky, heavy and policeman like, also too big

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No Comment
4 Hour(s) ago

Classic Oxford Shoe - Black

  • Customer also reviewed:
  • Classic Sandhurst Shoe - Black
Service
Product

Service rating : superb service all round
Product: the shoe did not fit

No Comment
5 Hour(s) ago

Classic Cardigan - Navy

Service
Product

I was disappointed that I had to chase for delivery but once I did felt I was very well looked after and the delivery then happened the next day

No Comment
5 Hour(s) ago

Classic Kempton Shoe - Burgundy

Service
Product

Service rating : Extremely fast delivery, was very surprised. Great quality service
Product: Excellent item, very classy & really good prices

Read more
Great to hear you are happy with both the shoes and service. Thank you for your comments.

5 Hour(s) ago

Prestige Tasselled Loafer - Black

  • Customer also reviewed:
  • Classic Kempton Shoe - Black
  • Classic Kempton Shoe - Burgundy
  • etc.
Service
Product

Service rating : Always a good service
Product: Tasselles un raveling

No Comment
5 Hour(s) ago

Brown Casual Leather Belt

  • Customer also reviewed:
  • Mens Belt and Wallet Gift Set
Service
Product

Service rating : Excellent quality and service as always.
Product: Excellent quality and service as always.

Read more
Great feedback. Much appreciated.