Samuel Windsor Reviews

Consumer ratings of Samuel Windsor

Feedback for www.samuel-windsor.co.uk has been compiled from 74431 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Samuel Windsor shoes offer the unique combination of unrivalled comfort and rugged wearability which is the hallmark of genuinely crafted handmade shoes. Our range also includes an extensive selection of cotton shirts, silk ties, trousers and 100% Pure New Wool suits. You will be stunned at our prices and reassured by our 30 day worn or unworn money back guarantee

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Reviews

DateProductRatingCustomer ReviewReply from www.samuel-windsor.co.uk
5 Hour(s) ago

Summer Weight Chino Trousers - Cinnamon

  • Customer also reviewed:
  • Pleated Chino Trousers - Red
  • Pleated Chino Trousers - Mauve
Service
Product

Service rating : One item returned and I await a refund so not all concluded yet but I expect all will be well - I hope so!
Product: I am returning these - too small and not my colour!

No Comment
5 Hour(s) ago

Charcoal Men's Suit Jacket - 2 Button

  • Customer also reviewed:
  • Charcoal Men's Suit Trousers
  • Gentle-Grip Socks Mixed - 10 pack
Service
Product

Service rating : Arrived before the expected date.
Product: The cut of the jacket means it came up slightly bigger than I expected.

No Comment
6 Hour(s) ago

Casual Wax Jacket - Olive

Service
Product

Service rating : Excellent service and product range
Product: A really nicely cut garment with well tailored features

No Comment
8 Hour(s) ago

Casual Wax Jacket - Olive

Service
Product

Service rating : Service is very good. Excellent returns policy.
Product: Jacket style was different when delivered than that shown on website.

No Comment
8 Hour(s) ago

Moleskin Jeans - Light Olive

  • Customer also reviewed:
  • Tailored Fit Flat-Front Chino Trousers - Dark Mushroom
Service
Product

Service rating : Your team sent me the wrong size trousers, too small. You make me chase all over to get them back to you. You then sent a massive pair - still the wrong size. More chasing to get them back to you.
Product: You sent me the wrong size ... Twice!

No Comment
10 Hour(s) ago

Summer Trench Coat - Navy

Service
Product

Service rating : Satisfied with product and delivery time
Product: Perfect fit

No Comment
12 Hour(s) ago

Cashmere Mix V-Neck Jumper - Lemon

  • Customer also reviewed:
  • Cashmere Mix V-Neck Jumper - Lilac
  • Cashmere Mix V-Neck Jumper - Pacific
  • etc.
Service
Product

Efficient ordering but limited monitoring of progress of order.

No Comment
12 Hour(s) ago

Summer Trench Coat - Navy

Service
Product

only minor problem was the Hermes link was not highlighted

No Comment
13 Hour(s) ago

Prestige Chelsea Boots: Black

Service
Product

Service rating : Good.
Product: Good fit, good quality.

Read more
Good to hear – thank you!

13 Hour(s) ago

Moleskin Jeans - Stone

Service
Product

Service rating : Has always been excellent, but fell down on this last order as wrong item sent.
Product: Rating is poor because the wrong item was sent. Returned it but no replacement as out of stock. An earlier order for the same item was excellent though.

No Comment
15 Hour(s) ago

Classic Oxford Shoes - Chestnut Brown

Service
Product

Service rating : Excellent service
Product: Excellent prodfuct and excellent fit

Read more
Good to hear – thank you for taking the time to leave this feedback!

15 Hour(s) ago

Tweed Jacket - Green Check

Service
Product

Service rating : no return label included in parcel
Product: poor quality. white marks in the weave.

No Comment
17 Hour(s) ago

Classic Suit Jacket - Linen - Natural

  • Customer also reviewed:
  • Classic Suit Trousers - Linen - Natural
Service
Product

Service rating : What a fantastic company! Great quality, unbeatable service and fantastic value for money. I'll be back...
Product: Fitted me perfectly, great value for money.

No Comment
17 Hour(s) ago

Prestige Monk Shoe - Brown - Rubber Sole

  • Customer also reviewed:
  • Classic Deck Shoe - Brown
  • Prestige Gibson Shoe - Brown
  • etc.
Service
Product

The price of these shoes are fantastic and the service is very quick.

No Comment
18 Hour(s) ago

Casual Wax Jacket - Olive

Service
Product

Service rating : as described
Product: as described

No Comment
18 Hour(s) ago

Summer Trench Coat - Navy

  • Customer also reviewed:
  • Gentle-Grip Socks Mixed - 10 pack
Service
Product

Top Service and excellent products

No Comment
18 Hour(s) ago

Classic Sandhurst Shoe - Black

Service
Product

Service rating : Prompt
Product: Look good, but not particularly hardwaring so need an extra rubber sole before wearing

No Comment
18 Hour(s) ago

Churchill Albert Leather Lined - Brown

Service
Product

Service rating : After some initial problems with placing an order via the website, the goods were sent speedily and arrived well within the estimated delivery date.
Product: Lovely quality and true to size.

No Comment
18 Hour(s) ago

Black Oxford Shoes

  • Customer also reviewed:
  • Gentle-Grip Socks Mixed - 10 pack
Service
Product

Service rating : Prompt and accurate, good delivery team
Product: Not as good in the past, leather on the shoes seemed thicker previously

No Comment
18 Hour(s) ago

Classic Penny Loafer Shoe - Black

  • Customer also reviewed:
  • Classic Cheltenham Brogues - Black
Service
Product

Service rating : Good products and fast delivery
Product: Excellent quality

No Comment
19 Hour(s) ago

Casual Waterproof Wax Jacket - Olive

Service
Product

Service rating : Ordering was easy and goods arrived as promised
Product: Looks fine - haven't worn it yet

No Comment
19 Hour(s) ago

Flat-Front Chino Shorts - Pastel Red

Service
Product

Service rating : generally very helpful but a few problems with stockouts.
Product: Size 40 inch shorts actually had a 46inch waistband despite the shorts being labelled "40 inch"

No Comment
19 Hour(s) ago

Harrington Jacket - Stone

Service
Product

always deliver what and good quality they advertise

No Comment
20 Hour(s) ago

Churchill Outdoor Mule: Brown

Service
Product

Service rating : Fast and efficient delivery though, as this wasn't an urgent order, I'd have been happy to have the choice of 2nd class delivery.
Product: My husband has been wearing these mules for a while now and really likes them - they are perfect for indoor/outdoor wear.

No Comment
20 Hour(s) ago

Black Oxford Shoes

  • Customer also reviewed:
  • Classic Cheltenham Brogues - Black
Service
Product

Service rating : Brilliant service. Thank you
Product: The item is as expected, great.

No Comment