Samuel Windsor Reviews

Consumer ratings of Samuel Windsor

Feedback for www.samuel-windsor.co.uk has been compiled from 105234 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Samuel Windsor shoes offer the unique combination of unrivalled comfort and rugged wearability which is the hallmark of genuinely crafted handmade shoes. Our range also includes an extensive selection of cotton shirts, silk ties, trousers and 100% Pure New Wool suits. You will be stunned at our prices and reassured by our 30 day worn or unworn money back guarantee

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.samuel-windsor.co.uk
10 Minute(s) ago

Linen Safari Natural

  • Customer also reviewed:
  • Pleated Chino Trousers - Light Khaki
  • Canvas Jeans - Toffee
Service
Product

Service rating : really good quality products, and efficient service
Product: excellent

No Comment
2 Hour(s) ago

Cotton/Cashmere Jumper - Sky - V-Neck

Service
Product

Service rating : returned slippers for change of size, 6 weeks later still not had a replacement, despite phone calls which say they will be sent the next day
Product: if it ever arrives!

No Comment
2 Hour(s) ago

Summer Quilted Jacket - Navy

Service
Product

Service rating : thank you once again for a speedy and smart service.
Product: Lightweight, quilted jacket , that has been really useful this summer.

No Comment
3 Hour(s) ago

Linen Boating Blazer - Falmouth

Service
Product

Managing Director does not reply to letters of complaint

No Comment
4 Hour(s) ago

Cotton/Cashmere Polo Jumper - Navy

  • Customer also reviewed:
  • Short Sleeve Cotton Twill Shirt - Berry
Service
Product

Service rating : S.W. is good but the delivery company (DX ) not good there driver could not find my address and I had to collect from there depot.
Product: overall good, but the collar did not lay on the neck properly, maybe its just me.

No Comment
5 Hour(s) ago

Short Sleeve Cotton Casual Shirt - Sky Blue Pink Stripe

  • Customer also reviewed:
  • Short Sleeve Tattersall Shirt - Monmouth
Service
Product

I object to being obliged to pay for a returns form when I already have five of them.

No Comment
5 Hour(s) ago

Linen Boating Blazer - St Helier Sky

Service
Product

Service rating : When I have had to email them I got a quick and very customer orientated response
Product: Very impressed with the quality and workmanship. Favourable remarks from others on first outing

Read more
That's great to hear, we always endeavour to provide a high standard of service to our customers, and it's good to see all our hard work is paying off. Thank you so much for your comments.

5 Hour(s) ago

Classic Oxford Shoe

  • Customer also reviewed:
  • Shoe polish cream - tan
  • Shoe polish cream - natural
Service
Product

Service rating : Fast delivery and as described
Product: good comfy fit and look very good

Read more
Delighted to hear we impressed you with our speedy service. Many thanks for the positive comments.

7 Hour(s) ago

Tattersall Shirt - Lancaster

  • Customer also reviewed:
  • Tattersall Shirt - Severn
Service
Product

Service rating : As ever, Samuel Windsor's online ordering service was easy to navigate and simple to use.
Product: As with all the products I have bought before, the 2 shirts I ordered this time were exactly as described, a perfect fit and of very good quality for the price.

Read more
Thank you for your feedback. At Samuel Windsor we pride ourselves on both our customer service and products so it’s always nice to receive positive comments from our customers.

8 Hour(s) ago

Classic Monk Brogue

  • Customer also reviewed:
  • Cotton/Cashmere Jumper - Navy - V-Neck
  • Long Sleeve Cotton Casual Shirt - Navy and Slate Check
  • etc.
Service
Product

Service rating : Madly as usuel !
Product: Great shoes i have six diffrent pairs and i just like them

Read more
Thank you very much for your comments.

9 Hour(s) ago

Linen Boating Blazer - Falmouth

  • Customer also reviewed:
  • Summer Blazer - Henley
Service
Product

I've been a costumer for sometime now but this time around I was very disappointed as communications on the purchase was very poor.

Read more
I am sorry to hear that. We do send our customers an email when their items are dispatched, containing the relevant information for tracking their parcel - perhaps on this occasion the email was filtered into a junk or spam folder by mistake. I'm glad the parcel was able to be delivered, but our sincere apologies for any inconvenience this caused. Many thanks for your feedback.

9 Hour(s) ago

Prestige Chelsea Boot

Service
Product

Service rating : Always deliver on time, well packaged
Product: Very nice boot, comfortable and well made

Read more
Thank you for the great feedback – much appreciated.

9 Hour(s) ago

Prestige Lightweight Brogue

Service
Product

Service rating : Great shoes,Great service,Good half sizes.
Product: Very comfatable

Read more
Thank you so much for your positive feedback. Its fab to hear that you are so happy with the brogues shoes.

11 Hour(s) ago

Classic Tweed Jacket - Thirsk

Service
Product

Service rating : Always excellent products at a great price.
Product: Good quality jacket. Well made and finished.

Read more
Thank you for the positive feedback. Much appreciated.

11 Hour(s) ago

Covert Coat - Charcoal

Service
Product

Service rating : prompt delivery
Product: stylish and comfortable

Read more
Delighted to hear we impressed you with our speedy service. Many thanks for the positive comments.

12 Hour(s) ago

Bedford Cords Jeans - Navy

Service
Product

Good quality good quality

Read more
Much appreciated - thank you!

12 Hour(s) ago

Cotton/Cashmere Jumper - Navy - V-Neck

Service
Product

Service rating : Satisied transaction
Product: Very good quality and value

Read more
Excellent, thank you.

12 Hour(s) ago

Classic Tweed Jacket - Exeter

Service
Product

Service rating : Even though I ordered the wrong size, in the first place, I nevertheless had no problem, in getting the correct one, later. Good.
Product: Exactly the quality I expect from
Samuel Windsor

Read more
Good to hear – thank you for taking the time to leave this feedback!

12 Hour(s) ago

Irish Linen cap

  • Customer also reviewed:
  • Premium Socks Plain - 10 pack
Service
Product

Service rating : Good value and I like your returns policy
Product: Quality and fit - very satisfactory

Read more
Thank you for the positive feedback. Much appreciated.

13 Hour(s) ago

Cotton/Cashmere Jumper - Loden - Crew Neck

  • Customer also reviewed:
  • Cotton/Cashmere Jumper - Pink - Crew Neck
Service
Product

Service rating : Excellent value.
Product: Very comforable.

Read more
That's what we like to hear, thank you for leaving such positive feedback.

13 Hour(s) ago

Handmade Genuine Panama Hat

Service
Product

Service rating : Quality and service are excellent could not be faulted buy with confidence
Product: As expected from Samuel Winsor buy with confidence

Read more
That's what we like to hear. Thank you for your feedback.

13 Hour(s) ago

Nubuck Trainer - Earth Sole

Service
Product

Service rating : The admin, and delivery were first class, and order arrived sooner than I thought it would
Product: Rather disappointed with the fit of the shoes. Ordered size 9 but very tight and would have returned for size 10, but these were out of stock. Have noticed similar comments about other shoes from Samuel Windsor. Will persevere with shoes in hope that they will stretch!

Read more
Many thanks for your high praise of our service, it is greatly appreciated.

13 Hour(s) ago

Summer Quilted Jacket - Olive

Service
Product

Service rating : Delivered on time
Product: Good fit, good service and good quality.
Will be able to comment when worn in the rain.
Otherwise J D

Read more
Thank you for taking the time to leave this feedback and great to hear you are so happy with your purchase.

13 Hour(s) ago

Classic Slip-On Deck Shoe

Service
Product

Service rating : Wonderful and reliable service Thank you
Product: Good quality

Read more
Fantastic to hear you are so pleased with our service. Many thanks for your comments.

13 Hour(s) ago

Classic Tweed Jacket - Exeter

Service
Product

Service rating : efficient and quick
Product: But too big

Read more
We are thrilled that you are happy with our service and your order.