Samuel Windsor Reviews

Consumer ratings of Samuel Windsor

Feedback for www.samuel-windsor.co.uk has been compiled from 76271 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Samuel Windsor shoes offer the unique combination of unrivalled comfort and rugged wearability which is the hallmark of genuinely crafted handmade shoes. Our range also includes an extensive selection of cotton shirts, silk ties, trousers and 100% Pure New Wool suits. You will be stunned at our prices and reassured by our 30 day worn or unworn money back guarantee

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.samuel-windsor.co.uk
13 Minute(s) ago

Summer Blazer - Helford

Service
Product

Service rating : very pleased
Product: very good quality and value for the money

No Comment
8 Hour(s) ago

Prestige Belgravia Boot

  • Customer also reviewed:
  • Prestige Chelsea Boot - Black
Service
Product

Service rating : I'm a satisfied repeat purchaser happy to endorse the products.
Product: Great boot but the size 11 was much smaller than the equivalent Chelsea Boot I bought at the same time. Samuel Windsor replaced them without any fuss or quibble and provided a new larger size in very quick time. Excellent service.

Read more
No Comment
9 Hour(s) ago

Mens Belt and Wallet Gift Set

  • Customer also reviewed:
  • Luxury 100 per cent Cotton Handkerchiefs - White
Service
Product

Service rating : Good and reliable service.
Product: Excellent items.

No Comment
14 Hour(s) ago

Prestige Semi-Brogue - Black - Italian Leather Upper

  • Customer also reviewed:
  • Classic Derby Shoe - Blue
  • Classic Oxford Shoes - Tan
  • etc.
Service
Product

still waiting for a pair of shoes

No Comment
14 Hour(s) ago

Prestige Chukka Boot - French Blue

  • Customer also reviewed:
  • Prestige Cumbria Boot - Tan
  • Prestige Desert Boot - Navy
Service
Product

Service rating : straightforward. No problems. Like being able to pay an extra pound for returning items as it gives flexibility to try pairs on and make selection.We like the range of sizes available. We don't always like the soles of the shoes which wear out far too quickly for the shoe.
Product: Returned because wanted two pairs.

Read more
No Comment
15 Hour(s) ago

Prestige Penny Loafer - Black

  • Customer also reviewed:
  • Prestige Brogue - Navy
  • Gentle-Grip Socks Mixed - 10 pack
Service
Product

Service rating : Very quick delivery.
Product: Just what I needed

No Comment
15 Hour(s) ago

Moleskin Trousers - Rust

Service
Product

Service rating : Quick delivery, excellent communication.
Product: Good fit and quality

No Comment
19 Hour(s) ago

Churchill Albert Leather Lined - Black

Service
Product

Service rating : Exceptionally fast delivery. Received the day after the order was placed.
Product: I would have preferred a more "solid" sole, but the suede soles are kind to carpets!

No Comment
20 Hour(s) ago

Full Pyjama Set - Check

  • Customer also reviewed:
  • Full Pyjama Set - Stripe
Service
Product

Service rating : The products are excellent and well worth the money being paid.
Product: Very nice.

Read more
Great to hear you are happy with both the product and service. Thank you for your comments.

21 Hour(s) ago

3 pack Cotton Boxer Shorts - Grey

Service
Product

Service rating : Product poor, Sam W seem reluctant to action refunds
Product: Rubbish cotton, bad fit

Read more
I am sorry to hear that the item was not as expected on this occasion. I can see that the return was received on the 16th, and a refund processed on the 17th. This should now be showing in your account.

22 Hour(s) ago

Tweed Jacket - Sand

Service
Product

Service rating : Fast, efficient service instilling confidence.
Product: A very pleasing product of good quality, style and fit. Thank you.

Read more
You're welcome. Thank you for the positive feedback.

22 Hour(s) ago

Classic Semi-Brogue - Brown Suede

  • Customer also reviewed:
  • Classic Penny Loafer - Brown Suede
Service
Product

Service rating : easy to understand web site and prompt delivery of product.
Product: very good quality and well worth the money,very happy with both pairs and will purchase more from this company.

No Comment
22 Hour(s) ago

Tailored Fit Flat-Front Chino Trousers - Dusky Pink

  • Customer also reviewed:
  • Tailored Fit Flat-Front Chino Trousers - Pastel Red
Service
Product

Service rating : Arrived quicker than expected- very good
Product: good quality trousers that can be worn for a variety of events

Read more
Great to hear you are happy with both the product and service. Thank you for your comments.

23 Hour(s) ago

Tailored Fit Flat-Front Chino Trousers - Royal

Service
Product

Very efficient service

Read more
Much appreciated - thank you!

23 Hour(s) ago

Prestige Country Brogue - Brown - Rubber Sole

  • Customer also reviewed:
  • Prestige Semi-Brogue - Tan
Service
Product

Delivered on time and no problems with sending returns back good all round service

No Comment
23 Hour(s) ago

Prestige Brogue - Black - Rubber Sole

  • Customer also reviewed:
  • Cotton Loungewear - Red-Blue
  • Prestige Oxford Shoe - Black - Rubber Sole
Service
Product

Very efficient delivery. Shoes remain of the highest quality

Read more
Great to hear you are happy with both the shoes and service. Thank you for your comments.

23 Hour(s) ago

Gentle Grip Socks - 6 Pack - Blue

Service
Product

Service rating : Good service and communications.
Product: As described.

Read more
Great feedback. Much appreciated.

24 Hour(s) ago

Churchill Mule Part Leather Lined - Black

  • Customer also reviewed:
  • Churchill Outdoor Mule: Brown
Service
Product

Service rating : The products itself are really nice and good quality, the delivery service as bad as they can get, I payed express delivery because I needed it for a birthday engagement didn't come, it was sent back for refund but I never so the driver and I was at home because my op I can't drive, a week later after lots of phone calls and complains , the product come. Sorry but with everyone doing a next day delivery This is not good at all. Specially when you already payed for 1-2 day delivery.
Product: I asked for my £6 delivery back as they didn't deliver , they only refunded £2 still I had to get another present.

Read more
Thank you for the feedback. As the order was placed Friday evening, delivery should have been with you on the Monday. It seems the item left on time but for whatever reason there was an issue with the courier and they returned it to us without attempting delivery. It was only when you contacted us we were aware of the issue and we re-sent the order straight away.

24 Hour(s) ago

Classic Cheltenham Brogue - Black

Service
Product

Service rating : Communication from the company was good and a small query with my address was sorted promptly.
Product: Very well made shoes, which look smart and more expensive than they were.

No Comment
25 Hour(s) ago

Prestige Kensington Boot - Brown

  • Customer also reviewed:
  • Classic Penny Loafer - Dark Brown Suede
Service
Product

Service rating : First rate service!
Product: Waiting for dry weather before I try 'em!

No Comment
33 Hour(s) ago

Fisherman's Jumper - Wine

Service
Product

Service rating : Quality good and well made.
Product: Good value, Well made and warm.
Fast service.

Read more
Great feedback. Much appreciated.

35 Hour(s) ago

11 Wale Cord Trousers - Khaki

  • Customer also reviewed:
  • 8 Wale Cord Trousers - Navy
Service
Product

Service rating : Lovely needle cord. Very pleased.
Product: Very nice and a perfect fit. Well made.

No Comment
36 Hour(s) ago

Moleskin Jeans - Aubergine

  • Customer also reviewed:
  • Moleskin Jeans - Dark Olive
Service
Product

Well made. Good fit. Exact size. Absolutely lovely.

No Comment
36 Hour(s) ago

Classic Penny Loafer Shoe - Black

Service
Product

great products and service

Read more
Great to hear you are happy with both the product and service. Thank you for your comments.

37 Hour(s) ago

Classic Sandhurst Shoe - Tan

  • Customer also reviewed:
  • Long Sleeve Polo Shirt - Soft Coral
  • Long Sleeve Linen Shirt - Pink
Service
Product

Service rating : Decent value when offers are on.
Product: Decent value when on offer.

Read more
Thank you for the feedback – much appreciated.