Samuel Windsor Reviews

Consumer ratings of Samuel Windsor

Feedback for www.samuel-windsor.co.uk has been compiled from 81586 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Samuel Windsor shoes offer the unique combination of unrivalled comfort and rugged wearability which is the hallmark of genuinely crafted handmade shoes. Our range also includes an extensive selection of cotton shirts, silk ties, trousers and 100% Pure New Wool suits. You will be stunned at our prices and reassured by our 30 day worn or unworn money back guarantee

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Reviews

DateProductRatingCustomer ReviewReply from www.samuel-windsor.co.uk
39 Minute(s) ago

Prestige Country Brogue - Brown - Rubber Sole

  • Customer also reviewed:
  • Classic Oxford Shoe - Black
  • Fisherman's Jumper - Ash
Service
Product

Service rating : DELIVERY The carrier failed the company. After no delivery in over a week I tracked my order to see it noted that nobody was in and a note had been left to rearrange despite me marking the order "leave with any neighbour". We found no note. To rearrange was by automated voice recognition (5 mins) that finished by telling me that I would need to provide the driver with proof of identity and that the parcel would be delivered between 9 & 5 on Tuesday. I waited in despite having marked the order as detailed above. It was delivered at 6.20 by a driver who said that he was embarrassed to ask me but he needed proof of my identity because the parcel had two labels on it. As soon as I looked at the parcel I could see in large text in several places the message "leave with any neighbour". I don't believe an attempt was made to deliver the parcel the first time.
Product: The leather was softer than I expected and after going for a short walk to 'break them in' found there was no need to because they were comfortable and supple from the start.

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No Comment
1 Hour(s) ago

Prestige Oxford Shoe - Tobacco

Service
Product

Service rating : Delivery was spot on, so was the ordering process.
Product: Really pleased with the quility and fit. I've had shoes from Samuel Windsor before and always been pleased with the product.

No Comment
2 Hour(s) ago

Handmade Leather Sandal - Touch Fasten - Brown

Service
Product

Service rating : Delivered fast.
Product: Feel good!

No Comment
3 Hour(s) ago

Classic City Shoe - Black

Service
Product

Service rating : I have had good service from the company
Product: Very pleased

No Comment
4 Hour(s) ago

Classic Oxford Shoe - Brown

Service
Product

Service rating : Delivered on time
Product: As described

No Comment
5 Hour(s) ago

Boating Blazer - Falmouth

Service
Product

Service rating : Always very fast
Product: Great value ranges

No Comment
5 Hour(s) ago

Short Sleeve Tattersall Shirt - Brecon

  • Customer also reviewed:
  • Short Sleeve Tattersall Shirt - Rousham
Service
Product

Service rating : Rapid delivery and well packed. I haven't tried the returns because its never been necessary,
Product: Well made and good design

No Comment
8 Hour(s) ago

Harrington Jacket - Navy

Service
Product

Service rating : exellent service will shop again.
Product: very smart jacket .

No Comment
15 Hour(s) ago

Classic Semi-Brogue - Brown

Service
Product

Service rating : Very please with the service provided.
Product: Very nice paire to wear.

No Comment
19 Hour(s) ago

Prestige Hereford Shoe - Sand

Service
Product

Service rating : The service i have received is good and my purchase arrived safely.
Product: I am very pleased with my shoes they are exactly what i was looking for.

No Comment
22 Hour(s) ago

Classic Deck Shoe - Brown

  • Customer also reviewed:
  • Classic Slip-On Boat Shoe - Light Brown
Service
Product

Service rating : Very Pleased with shoes
Product: My husband is very pleased with quality of shoes and quick delivery

No Comment
24 Hour(s) ago

Prestige Derby Shoe - Navy Suede

  • Customer also reviewed:
  • Prestige Brogue - Navy
Service
Product

Speedy delivery

No Comment
24 Hour(s) ago

Classic Sandhurst Shoe - Brown

Service
Product

Service rating : Very speedy service as usual, marred as always by the poor packaging - the heat-shrink plastic can be difficult to remove, and cannot be reused if returning goods
Product: Not yet worn out of the house, but up to the normal high standard for quality

No Comment
26 Hour(s) ago

Classic Leather Trainer - Brown

  • Customer also reviewed:
  • Summer Weight Chino Trousers - Stone
Service
Product

Service rating : Friendly service and website
Product: Very pleased. These are my second pair.

No Comment
28 Hour(s) ago

Classic Jumper - Crew Neck - Berry

  • Customer also reviewed:
  • Classic Jumper - Crew Neck - Brown
Service
Product

100 percent

No Comment
29 Hour(s) ago

Tweed Jacket - Herringbone - York

Service
Product

Service rating : Your service is good & the goods arrived as expected!
Product: The 40 size jacket fits well around the shoulders but is too long for me at 5' 10" tall - we are having to shorten the jacket (& the pockets) by 3 ins to suit me. I dont understand your sizing!

No Comment
29 Hour(s) ago

Tweed Jacket - Chester

  • Customer also reviewed:
  • Prestige Derby Shoe - Tan
Service
Product

Service rating : Everything was spot on.
Product: Looks great, Top gear

No Comment
33 Hour(s) ago

Classic Oxford Shoe - Brown

Service
Product

Service rating : Excellent service delivered in less than 24 hours. Very professional presentation
Product: Good comfortable fit. Look smart

No Comment
38 Hour(s) ago

Short Sleeve Linen Shirt - Aqua

Service
Product

Superb once again .No complaints whatso ever

No Comment
41 Hour(s) ago

Prestige Derby Shoe - Suede

Service
Product

Service rating : good value product with great customer service
Product: good

No Comment
42 Hour(s) ago

Classic Semi-Brogue - Brown

Service
Product

Service rating : Efficient handling of order
Product: Wore once & had to return. Tan flaking off upper

No Comment
42 Hour(s) ago

Classic Sandhurst Shoe - Brown

Service
Product

Service rating : Prompt delivery. Excellent service
Product: Classic handmade shoes. Excellent price.

No Comment
45 Hour(s) ago

Classic Oxford Shoe - Black

  • Customer also reviewed:
  • Classic Claridge Shoe - Black
Service
Product

Service rating : always top quality always delivered on time and ok
Product: my third pair in 12 years, I know I am heavy on shoes

No Comment
46 Hour(s) ago

Classic Semi-Brogue - Brown

Service
Product

Service rating : I have bought several pairs of shoes and a few items of clothing from Samuel Windsor, the service has always been very fast and efficient. I have had issues with the sizing on a couple of occassions but have always been impressed with the quality and value.
Product: A very nice pair of brogues in a lovely dark brown, slightly darker than they looked online but all the better for it. I am normally a size 45 and 10.5 is a good fit. Very impressed.

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No Comment
46 Hour(s) ago

Prestige Derby Shoe - Nubuck

Service
Product

Service rating : Efficient and easy
Product: Good qualitygood price

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