Samuel Windsor Reviews

Consumer ratings of Samuel Windsor

Feedback for www.samuel-windsor.co.uk has been compiled from 82280 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Samuel Windsor shoes offer the unique combination of unrivalled comfort and rugged wearability which is the hallmark of genuinely crafted handmade shoes. Our range also includes an extensive selection of cotton shirts, silk ties, trousers and 100% Pure New Wool suits. You will be stunned at our prices and reassured by our 30 day worn or unworn money back guarantee

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.samuel-windsor.co.uk
7 Minute(s) ago

Classic Sandhurst Shoe

Service
Product

Service rating : Efficient, effective service,
Product: Good product! very good value for money!

No Comment
1 Hour(s) ago

Moleskin Trousers - Gunmetal

  • Customer also reviewed:
  • Short Sleeve Cotton Oxford Shirt - White
  • Short Sleeve Printed Shirt - White
  • etc.
Service
Product

Service rating : very good indeed
Product: good value

No Comment
1 Hour(s) ago

Prestige Lincoln Shoe

Service
Product

Service rating : Great product & great service as usual.
Product: Always a superb quality product. This is my 6th Pair of shoes & 2 pairs of slippers would recommend to everyone.

No Comment
2 Hour(s) ago

Prestige Desert Boot

Service
Product
Latest
Service
Product

Service rating : excellent service ,arrived 2 days after ordering
Product: well made ,good style

22-May-2015
great company ,easy to deal with,great products & special offers.i would recommend this company to everyone,delivery service is excellent

Read more
No Comment
2 Hour(s) ago

Canvas Jeans - Toffee

Service
Product

Service rating : very efficient company to deal with
Product: fit and cloth perfect

No Comment
2 Hour(s) ago

Prestige Chelsea Boot

  • Customer also reviewed:
  • Handmade Leather Sandal - Single Cross - Brown
Service
Product

Service rating : An excellent and very prompt service including a very quick returns service.
Product: I am delighted with my seude Chelsea boots. Excellent quality and fit.

No Comment
3 Hour(s) ago

Two-Fold Cotton 100's Formal Shirt - Blue Bengal

  • Customer also reviewed:
  • Two-Fold Cotton 100's Formal Shirt - Navy Block Stripe
Service
Product

Service rating : Very good
Product: Great value shirt

No Comment
3 Hour(s) ago

Churchill Outdoor Mule

Service
Product

Service rating : Very good service and quick delivery.
Product: These are fantastic leather mules. My husband has them in black and brown. Highly recommended

No Comment
4 Hour(s) ago

Prestige Tasselled Loafer

Service
Product
Latest
Service
Product

Service rating : good choice and good offers
Product: good products

22-May-2015
no thanks

Read more
Good to hear, thank you for the feedback.

4 Hour(s) ago

Classic Oxford Shoe - Brown

Service
Product

Service rating : Shoes arrived two days after ordering. Excellent service.
Product: Very good quality at a very reasonable price

Read more
That's what we like to hear, thank you for your feedback.

5 Hour(s) ago

Classic Monk Shoe

  • Customer also reviewed:
  • Classic Penny Loafer
Service
Product

I have placed two orders thus far. Both have been fulfilled very quickly and th items bought have been first rate

Read more
Thank you so much for leaving this feedback and great to hear you are so happy!

6 Hour(s) ago

Classic Deck Shoe

Service
Product

Service rating : Very pleased with the exchange arrangements. Quick, easy and efficient and I ended up with exactly what I wanted.
Product: Another excellent SW product. Very satisfied.

Read more
That's great, just what we like to hear. We look forward to being of service again!
6 Hour(s) ago

Classic Slip-On Boat Shoe

Service
Product

Service rating : Great Service
Product: Exactly what I wanted

Read more
Good to hear, thank you for the feedback.

7 Hour(s) ago

Prestige Tasselled Loafer

Service
Product

Service rating : I have always had good service and found the web site and its ordering process easy. I have also found the quality of the goods more than acceptable.
Product: All the products I have so far purchased have been excellent and I'm sure I will be a continuing customer. The only reason the shoes were returned is that they were much darker in colour than they appeared in the brochure so didn't match the clothes I bought them for.

Read more
Thank you so much for leaving this feedback and great to hear you are so happy!

7 Hour(s) ago

Prestige Oxford Shoe

Service
Product

I'm not happy about the new courier you are using. They left a card, three times without any info on it. Transpires that they will only deliver Mon to Friday, and don't give time slots. I cannot afford to take a day off work just to sign for a delivery of a pair of shoes, so I won't be buying anything from you in future, unless you change delivery arrangements. Why do they need a signature ? Didn't previously, when the Post Office delivered...

Read more
Thank you for your feedback. I am sorry to hear that you are disappointed with the couriers that we use, I do apologise for this. Sadly, as the couriers are so busy, they cannot guarantee a delivery slot. We do have the option for Saturday delivery, but there is an extra charge for this. If here is a secure location where parcel can be left, if advised, the couriers will leave the parcel in this location.
Please accept our apologies for the inconvenience that you have been caused, we hope to be of service in the future.

7 Hour(s) ago

Prestige Chukka Boot - Gold

  • Customer also reviewed:
  • Flat-Front Chino Trousers - Claret
  • Flat-Front Chino Trousers - Rust
Service
Product

Fast efficient service

Read more
That's great, thank you for the feedback

7 Hour(s) ago

Covert Coat - Fawn

Service
Product

Service rating : The returns service works very well
Product: The quality and fit are excellent but once again you have find out what size Samuel Windsor says you are. My chest measures 39" the coat that eventually fitted was size 36 ?? But it was worth waiting for.

Read more
That's great, we look forward to hearing from you again.

8 Hour(s) ago

Moleskin Trousers - Gunmetal

  • Customer also reviewed:
  • Short Sleeve Tattersall Shirt - Monmouth
Service
Product

Read more
Thank you for the feedback – much appreciated.

8 Hour(s) ago

Classic Penny Loafer

Service
Product

Service rating : Web site easy to use, products as described, dispatched quickly as in stock and delivered as promised. First class service.
Product: Frankly shoes were of better quality than I was expecting for the price so very happy.

Read more
Wow, thank you for such kind feedback! Great to hear that you are so happy. We look forward to being of service again in the future.

8 Hour(s) ago

Classic Oxford Shoe

  • Customer also reviewed:
  • Prestige Monk Shoe - Rubber Sole
Service
Product

Service rating : original delivery had odd sized shoes but customer services could not have been better with correct shoes received next day along with a label to return the odd shoes free of charge - very happy
Product: quality product at a great price

Read more
I am sorry to hear of your comments, but it is good to hear the issue was handled quickly and efficiently and I trust you are pleased with the replacement.

8 Hour(s) ago

Gentle Grip Socks - 6 Pack - Grey Stripe

Service
Product

Service rating : Easy to use website, with prompt delivery of items
Product: As described

Read more
That's great, we look forward to hearing from you again.

8 Hour(s) ago

Unstructured Jacket - Grey

Service
Product

Service rating : very efficient
Product: good value excellent

Read more
Good to hear – thank you for taking the time to leave this feedback!

9 Hour(s) ago

Classic Kempton Shoe

Service
Product

Service rating : Good style. Good delivery
Product: Nice looking but the cheap leather used on the soles needs protecting from the wet weather.

Read more
That's great, we look forward to hearing from you again.

9 Hour(s) ago

Bedford Cords Jeans - Navy

  • Customer also reviewed:
  • Premium Socks - 6 Pack - Navy
Service
Product

Service rating : The illustrations in the catalogue are badly misleading.
Product: The item requested was 32" waist and 31"" leg. The leg size was much longer although alleged to be 31". The photograph in the catalogue was misleading and made the cords look much slimmer than they were. This has happened to me before. I won' t be back for a third time!

Read more
Thank you for your feedback. I am sorry to hear your comments, I do apologise for this. I will of course pass your comments on, we hope to be of service in the future.

9 Hour(s) ago

Classic Oxford Shoe

Service
Product

Service rating : Deliveryman lacked customer care skills
Product: Purchased similar products previously, so know what you are ordering.

Read more
I am sorry to hear this. Our delivery agents are usually highly commended and I am sorry that this was not your experience. I am sure this was a one off and he was having a bad day, and I hope you are at least pleased with the speed and efficiency of the delivery.