Samuel Windsor Reviews

Consumer ratings of Samuel Windsor

Feedback for www.samuel-windsor.co.uk has been compiled from 72762 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Samuel Windsor shoes offer the unique combination of unrivalled comfort and rugged wearability which is the hallmark of genuinely crafted handmade shoes. Our range also includes an extensive selection of cotton shirts, silk ties, trousers and 100% Pure New Wool suits. You will be stunned at our prices and reassured by our 30 day worn or unworn money back guarantee

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.samuel-windsor.co.uk
17 Minute(s) ago

Long Sleeve Tattersall Shirt - Mendip

  • Customer also reviewed:
  • Button Collar Long Sleeve Shirt - Marine Check
Service
Product

Service rating : Phone calls are always answered politely and very efficiently.
Product: Very nice shirt - husband very pleased with product.

No Comment
52 Minute(s) ago

Short Sleeve Polo Shirt - Cobalt Blue

  • Customer also reviewed:
  • Short Sleeve Polo Shirt - Soft Coral
  • Short Sleeve Polo Shirt - Soft Lemon
  • etc.
Service
Product

Service rating : I made an error in ordering an incorrect size. Informed SW by e-mail and the error was rectified instantly.
Product: More than happy with the shirts ordered.

No Comment
56 Minute(s) ago

Prestige Cumbria Boot - Tan

Service
Product

Service rating : Service was prompt and web site easy to use.
Product: This is a poor product. The instep was very shallow and pinched badly. I cannot believe that the sizing was so much out on this product and I am sure I was not the only one to complain. If I was, maybe it was only my pair which had the flaw and maybe it will be worth trying another pair, but I doubt it.

Read more
No Comment
56 Minute(s) ago

Summer Weight Chino Trousers - Khaki

Service
Product

Service rating : Very prompt delivery
Product: Very comfortable. Would recommend.

No Comment
1 Hour(s) ago

Classic Gibson - Black

  • Customer also reviewed:
  • Prestige Moccasin - Brown
  • Classic Claridge Shoe - Black
  • etc.
Service
Product

Quite pleased

No Comment
2 Hour(s) ago

Classic Deck Shoe - Nubuck

Service
Product

Service rating : Excellent and very good service.
Product: Your services are excellent I shall recommend you to friends who haven't shopped from you.

No Comment
2 Hour(s) ago

Suit Jacket - Tonic Grey

Service
Product

Service rating : top company, top merchandise.
Product: nice jacket, nice price.

No Comment
3 Hour(s) ago

Summer Weight Chino Trousers - Stone

Service
Product

Service rating : Good process in changing order
Product: Changed colour to Royal.

No Comment
3 Hour(s) ago

Classic Deck Shoe - Brown

  • Customer also reviewed:
  • Button Collar Short Sleeve Shirt - Aqua
  • Button Collar Short Sleeve Shirt - Berry Mix
  • etc.
Service
Product

Service rating : Excellent quality items at a very reasonable price
Product: A little narrow for me but they are well made and look good.

No Comment
3 Hour(s) ago

Summer Weight Chino Trousers - Khaki

Service
Product

Service rating : very good
Product: just what I wante

No Comment
3 Hour(s) ago

Classic Deck Shoe - Brown

Service
Product

Service rating : FIne
Product: Left shoe slightly tight fit but otherwise good.

No Comment
4 Hour(s) ago

Churchill Albert Leather Lined - Brown

Service
Product

reasonable price

No Comment
4 Hour(s) ago

Classic Derby Shoe - Blue

  • Customer also reviewed:
  • Classic Derby Shoe - Tobacco
  • Gentle-Grip Socks Mixed - 10 pack
Service
Product

Excellent service and value

No Comment
4 Hour(s) ago

Tailored Fit Flat-Front Chino Trousers - Dusky Pink

  • Customer also reviewed:
  • Pleated Chino Trousers - Sand
Service
Product

Service rating : Service good
Product: Nice product

No Comment
4 Hour(s) ago

Charcoal Men's Suit Pinstripe Jacket - 3 Button

  • Customer also reviewed:
  • Prestige Gibson Shoe - Black
  • Classic Durham Shoe - Tan
  • etc.
Service
Product

Service rating : Started off very well, I got everything requested, then I returned some items including two prs of suit trousers, I requested replacements, I got one pair back and no explanaition why I didn't receive the second pair, I answered an e-mail to contact the supplier, got one back asking me what my query was, I explained that you had asked me to contact you so I did, it didn't explain what I should be contacting you for, so I ended up telephoning saying that I am a pair of suit trousers short. Then I am told that they are out of stock and another refund will be supplied To which I explained I now have a suit jacket with no trousers, so I am noe having to return the jacket also. All in all it could have been so much easier if you had told me from the outset that these trousers were not in stock, email, telephone, SMS on mobile, anything, but just to leave everything in the air I feel is quite poor and has soured a reasonable service up to that point.
Product: Excellent, but had to be returned because the trousers were out of stock and were refunded, leaving me with just the jacket and a second lot of returns.

Read more
No Comment
4 Hour(s) ago

Prestige Derby Shoe - Tan

Service
Product

Service rating : ok
Product: ok

No Comment
4 Hour(s) ago

Navy Pinstripe Men's Suit Jacket - 3 Button

  • Customer also reviewed:
  • Navy Pinstripe Men's Suit Trousers
  • Short Sleeve Linen Shirt - Ocean
  • etc.
Service
Product

Service rating : Quick deliver easy return
Product: Not the quality I expected and badly creased and tailored, no shape

No Comment
4 Hour(s) ago

Churchill Outdoor Mule: Black

Service
Product

Service rating : can recommend this company .
Product: This was my husbands second pair of outdoor slippers , he was so pleased with the first pair . We were disappointed though to see they were hastily finished off and glue had spread from the sole to part of the uppers . We decided rather than go through the inconvenience of returning them ( a replacement could have had the same problem anyway ) we just excepted them and kept applying leather polish to the marked parts .

Read more
No Comment
5 Hour(s) ago

Prestige Cumbria Boot - Tan

Service
Product

Very good service and quality products

No Comment
5 Hour(s) ago

Two-Fold Cotton 100's Formal Shirt - Blue Bengal

  • Customer also reviewed:
  • Long Sleeve Linen Shirt - Ocean
  • Gentle-Grip Socks Mixed - 10 pack
Service
Product

Service rating : No problems with ordering & delivery.
Product: But it seems to me that collar & cuffs material frays very fast.

No Comment
5 Hour(s) ago

Flat-Front Chino Shorts - Pastel Red

Service
Product

Service rating : Item too big still waiting for a replacement
Product: Your sizing does not match reality

No Comment
6 Hour(s) ago

Summer Weight Chino Trousers - Cinnamon

  • Customer also reviewed:
  • Pleated Chino Trousers - Dark Marine
Service
Product

your website catalogue is so easy and well presented.

No Comment
6 Hour(s) ago

Classic Deck Shoe - Brown

Service
Product

Service rating : OK
Product: Ordered size 6. Not a comfortable fit. Shoes returned.

No Comment
7 Hour(s) ago

Pleated Chino Trousers - Buff

  • Customer also reviewed:
  • Moleskin Trousers - Garnet
  • Pleated Chino Trousers - Sand
Service
Product

Service rating : Service was prompt and delivered what I ordered
Product: Material and colour are OK but cut the cut and hang of the finished trousers is poor. OK for slopping around in the garden but not for wearing when going out

No Comment
7 Hour(s) ago

Prestige Lincoln Shoe - Black

Service
Product

Service rating : quick delivery
Product: well made shoe not worn yet

No Comment