RNLIshop Reviews

Consumer ratings of RNLIshop

Feedback for www.rnlishop.org.uk has been compiled from 24406 Customer Reviews

  • Feefo member since
  • 09/03/2010
  • RNLIshop raises profit for the charity through its mail order catalogue, online shop and retail shops. We have 141 shops in the United Kingdom and Republic of Ireland, and they are all staffed by volunteers. 100% of profit goes directly towards saving lives at sea.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.rnlishop.org.uk
26 Hour(s) ago

Christmas Choir

Service
Product

Service rating : Very helpful and very pleasant.I thought that the follow up service which I needed as I could not complete my order by on line was first class. Well done
Product: Value for money

No Comment
22-Jul

RNLI Fire Resistant Box

Service
Product

Service rating : I have bought various items from you over recent years and the service has always been excellent - highly recommended
Product: The goods purchased from you have always been very good quality - will carry on supporting you

No Comment
21-Jul

RNLI Leather Wristband with Pouch

  • Customer also reviewed:
  • Teatime Tea Towel
  • Lifeboats Wooden Pen
  • etc.
Service
Product

Service rating : Top charity, happy to buy and donate to them
Product: Great quality wristband that gets people asking about it all the time

No Comment
20-Jul

Seahorse Bay Bone China Mug

Service
Product

Service rating : Very pleased to do business with RNLI
Product: I bought one @ Lymington last summer but it suffered a kitchen accident. I was delighted to find they're still available.

No Comment
18-Jul

RNLI Leather Wristband with Pouch

Service
Product

Process worked efficiently

No Comment
15-Jul

Landrover and D Class Lifeboat

Service
Product

Service rating : It was easy to order the goods and they arrived promptly, however, I thought the postage was excessive for a child's small toy. This all added to the cost of buying it. Would it not be possible to tailor the postage more to the weight of the goods?
Product: My 9 year old son is very pleased with this although I expected it to be larger from the pictures I viewed so was rather taken aback at its size and the postage cost applied. It was very light and can't have cost that much to post! The RNLI is a worth cause but please have a look at your postage costs!!

Read more
No Comment
14-Jul

Flag Cap - Navy

  • Customer also reviewed:
  • Burgee
Service
Product

Service rating : good website easy to use
Product: good quality

No Comment
14-Jul

Forties Mug

  • Customer also reviewed:
  • In All Weathers Popper Shopper
  • Sail Boat Doorstop
  • etc.
Service
Product

Always an efficient and excellent service - can't find any faults.

No Comment
14-Jul

Coxswain Bear

Service
Product

Service rating : I would buy more if their prices, and also their P&P costs, were lower.
Product: I love him, but I thought he'd match the size of my other bears which are larger. If the size was quoted, I didn't see it, so maybe make that clearer.

No Comment
14-Jul

RNLI Leather Wristband with Pouch

Service
Product

Service rating : The ishopping experience was excellent
Product: The wristband is well designed and well made and I am extremely happy with it.

No Comment
13-Jul

Magnetic Windscreen Cover

  • Customer also reviewed:
  • In All Weathers
  • Three Ships - Pack of 10
  • etc.
Service
Product

Service rating : Arrived in good time
Product: Not used yet

No Comment
12-Jul

Fish Suncatcher

Service
Product

Service rating : Product arrived in very good time. Great service
Product: Product is beautiful, bought it for my mums birthday and know it will look perfect in her bathroom

No Comment
12-Jul

Self-Righter - Plans and Sections for the 33ft

Service
Product

Service rating : Good service
Product: Not enough detail or information on plans.
No rigging details, no details for masts or sails, lots details missing,plank width for deck, yoke for rudder. Also forward & rear Bulkheads.
I will have to do a lot of research to make this model.

Read more
Thank you for your comments your feedback is much appreciated. I have passed on your concerns to the relevant department.

Supporter Care
12-Jul

Harbourside Tea Towel

  • Customer also reviewed:
  • Littlest Collector
Service
Product

Service rating : Website problems which I attribute to the outsourcing of merchandising retail. Prism are the latest incarnation. I am not interested in the reputation of a private but am concerned about the good name of the RNLI. If it were only me there wouldn't be a problem but a quick look at the internet shows this is not so. There is simply no way of knowing how much revenue has been lost because of the indifference of this company. I am a Life Governor and I am having second thoughts about using the site.
Product: Good quality, bright colours. Could have done without the inspection mark in ink written on the care label.

Read more
Thank you for your comments, I have passed this information onto the relevant department.

Supporter Care
07-Jul-2014

Polo Shirt Sline Navy XXL

  • Customer also reviewed:
  • Polo Shirt LBs Blue XXL
Service
Product

I enjoy dealing with the RNLI as its a very worthwhile charity, the only complaint I had was the very poor service provided by the delivery driver, due to his laziness my parcel was 3 days late.

No Comment
06-Jul-2014

RNLI Leather Wristband with Pouch

Service
Product

Service rating : Easy to order online
Product: well made product

No Comment
03-Jul-2014

Polo Shirt - Pale Blue - Med

Service
Product

Service rating : Good but could possibly have a more broader range of goods
Product: Good quality,satisfied

No Comment
02-Jul-2014

Polo Shirt - Pale Blue - Lge

Service
Product

-

No Comment
25-Jun-2014

RNLI 12-001 Print by Tracey Emin

Service
Product

Service rating : Excellent service. The print came promptly and was extremely well packed. Would have valued some advice on the type of frame to choose or even the chance to buy it already framed.
Product: This really is the most beautiful print. Fell in love with it when I saw it on line and decided to spend my birthday money on it. Captures "a shout" brilliantly.

Read more
No Comment
24-Jun-2014

Forties Mug

Service
Product

Service rating : Great service. Well packaged and quickly received.
Product: A great gift.

No Comment
24-Jun-2014

Flag Code Mug

Service
Product

Service rating : Fantastic service, speedy delivery!
Product: My Husband was pleased with his mug.

No Comment
24-Jun-2014

Christmas Harbour

  • Customer also reviewed:
  • RNLI Preserve Selection
  • Harbourside Tea Towel
Service
Product

Service rating : Very good products all of high quality and average prices.
Product: Excellent lighthearted Christmas Card.

No Comment
23-Jun-2014

Large Gift Bag

  • Customer also reviewed:
  • Bottle Bag
  • Postbox
  • etc.
Service
Product

Fast and efficient

No Comment
23-Jun-2014

Kids Crew Outfit - Age 4-6

Service
Product

Service rating : There was a fault with the first pair of kids crew trousers, but you sent out a whole new costume. Thank you. These seem to have been sown a bit better than the last ones. Problem solved.
Product: My son loves it. He says he is a real superhero in it! I will still wait to see how durable it is.

Read more
No Comment
23-Jun-2014

Double Sided Hoist Flag

Service
Product

Service rating : Delivered very quickly good service
Product: Looks good

No Comment