RNLIshop Reviews

Consumer ratings of RNLIshop

Feedback for www.rnlishop.org.uk has been compiled from 26432 Customer Reviews

  • Feefo member since
  • 09/03/2010
  • RNLIshop raises profit for the charity through its mail order catalogue, online shop and retail shops. We have 141 shops in the United Kingdom and Republic of Ireland, and they are all staffed by volunteers. 100% of profit goes directly towards saving lives at sea.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.rnlishop.org.uk
41 Minute(s) ago

Flag Cap - Navy

Service
Product

Service rating : Serves was good, but the package did include a voucher for free delivery on a future purchase that had expired before this order was even placed. Cleared up by email, but careless nevertheless.
Product: Well made product of faultless quality.

No Comment
47 Minute(s) ago

Radio Controlled Severn Lifeboat

  • Customer also reviewed:
  • Travel Alarm Clock
  • In All Weathers Jute Shopper
Service
Product

Service rating : Easy to use web site, very quick delivery
Product: My Grandson is "over the moon" !

No Comment
54 Minute(s) ago

Leave the Pies

  • Customer also reviewed:
  • Giles Cartoon
  • Railway Maps 1923
Service
Product

Service rating : Good and efficient
Product: As always the cards are excellent

No Comment
28-Jul

Queensferry Harbour Jigsaw

Service
Product

Service rating : Items were dispatched and delivered quickly.
Product: The jigsaw has not been opened as it is a gift for others.

No Comment
28-Jul

235' Upcycled Lifejacket Wallet

Service
Product

Service rating : Efficient and speedy service
Product: Perfect for purpose and good to have a reminder, re-use of materials

No Comment
25-Jul

Quick Quick, Snow Gift Wrap and Tags

  • Customer also reviewed:
  • Festive Poinsettia Wrap & Tags
  • Holly & Ivy Giftwrap & Tags
  • etc.
Service
Product

Lovely products and ideas -great to have them on sale now as it really helps me get reading for Christmas. The only disappointment was that I was sent a thank you voucher code for free postage that had expired in June! :-(

No Comment
24-Jul

Travel Waistcoat

Service
Product

Service rating : Waistcoat ordered arrived in good time. Earlier than we expected.
Product: My husband has had a waistcoat from RNLI before but some years ago. It was looking shabby and he needed a new one.

No Comment
24-Jul

Wristbands

Service
Product

Service rating : Very efficient, as always.
Product: I know they're simply wristbands but I wear mine with pride, as does my Son and Friends.

No Comment
24-Jul

Flag Cap - Navy

Service
Product

Service rating : Very quick service
Product: Good quality cap

No Comment
21-Jul

Radio Controlled Severn Lifeboat

Service
Product

Service rating : Easy to use website with simple ordering and payment processing
Product: Grandson thrilled with Severn lifeboat so his father wants one as well

No Comment
21-Jul

Radio Controlled Severn Lifeboat

Service
Product

Service rating : Found what I wanted
Product: Bought for my grandson, he liked the boat

No Comment
21-Jul

Set Of Three Patio Planters

  • Customer also reviewed:
  • Fudge and toffee box
Service
Product

Service rating : Customer services responded to my query, but were not able to help.
Product: The planters were not as illustrated - 3 identical potato planters, not 3 different sizes,all are deeper than I would have chosen

Read more
Thank you for your comments regarding our online catalogue, we are sorry to hear you are not totally satisfied with the goods you received. Please contact us on 0300 300 9913 if you would like to arrange a return.

We do hope that you will carry on supporting the RNLI by using our online shop in the future.

Customer Services Team
19-Jul

Polo Shirt Gov Lt Blue Lge

  • Customer also reviewed:
  • Polo Shirt Gov Navy Lge
Service
Product

Service rating : Always deliver a good product
Product: As before they are just what I wanted and very well made

No Comment
19-Jul

Radio Controlled Severn Lifeboat

Service
Product

Service rating : very good service
Product: we use this as a raffle prize at events to raise money for RNLI for our branch, it is always very popular.

No Comment
18-Jul

Vintage Hoody - Navy - Med

Service
Product

Service rating : Great way to support the cause.
Product: Will probably get another one.

No Comment
18-Jul

Flag Cap - Navy

Service
Product

Service rating : Easy and straight forward
Product: Replacement for lost cap brought in shop.

No Comment
18-Jul

Double Sided Hoist Flag

Service
Product

Service rating : Excellent
Product: First class

No Comment
18-Jul

Sunblaster Visor

Service
Product

Quick delivery on goods ordered.

No Comment
18-Jul

Crew Head Air Freshener

  • Customer also reviewed:
  • Magnetic Windscreen Cover
  • Billy Hug Me Bear
  • etc.
Service
Product

Great selection of items at reasonable prices.

No Comment
17-Jul

Travel Waistcoat

Service
Product

Service rating : Good service and price.
Product: Good product, not rated excellent as no hook inside for hanging the gilet up. Feel finish of the pockets could be a bit stronger.

No Comment
17-Jul

Flag Brooch

Service
Product

Service rating : Brilliant service as always
Product: Lovely brooch for the money also knowing that money was going to help save life

No Comment
17-Jul

235 Red Wallet

Service
Product

Service rating : very quick keep me informed when the item is being deliverd.
Product: easy to find being bright

No Comment
17-Jul

'CALM' & 'GALE' Handkerchiefs

Service
Product

Service rating : The parcel arrived very quickly
Product: They were an excellent addition to The Nick Munroe socks I bought in the past. He is a good designer

No Comment
17-Jul

Limited Edition Print - Wave power, St Davids

Service
Product

Item was not delivered within specified time frame and it took a number of calls before delivery took place. Don't think it was RNLI fault more that of the supplier but obviously no check had taken place to see if the goods had been despatched

Read more
Thank you for your comments regarding our online catalogue, we are sorry to hear you did not receive your delivery in a timely manner. We will look in to this to maintain higher standards in the future.

We do hope that you will carry on supporting the RNLI by using our online shop in the future.

Customer Services Team
15-Jul

Flag Brooch

  • Customer also reviewed:
  • Flag Cap - Navy
  • Portable Power Washer
  • etc.
Service
Product

It is real petty, that it is not possible to buy tax free. I had to pay swiss tax on the total amount, means tax on tax... nowadays many internet shops offer taxfree directly.

No Comment