RNLIshop Reviews

Consumer ratings of RNLIshop

Feedback for www.rnlishop.org.uk has been compiled from 24483 Customer Reviews

  • Feefo member since
  • 09/03/2010
  • RNLIshop raises profit for the charity through its mail order catalogue, online shop and retail shops. We have 141 shops in the United Kingdom and Republic of Ireland, and they are all staffed by volunteers. 100% of profit goes directly towards saving lives at sea.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.rnlishop.org.uk
28-Aug

Travel Waistcoat

Service
Product

Service rating : Came before expected delivery date
Product: I have returned the waistcoat to be changed for a different size

No Comment
28-Aug

Ultra Flex Booklight

Service
Product

Service rating : Arrived very quickly and well packed and protected
Product: Very good, gives out a very adjustable light and easy to use.

No Comment
27-Aug

RC RNLI Pick Up

  • Customer also reviewed:
  • Harbourside Tea Towel
Service
Product

Service rating : A pleasure to deal with polite helpful people on the 'phone. Delivery very prompt.
Product: A Christmas present for my grandson so no feedback but it looks exciting and I'm sure he will be thrilled

No Comment
26-Aug

Coastal Christmas

  • Customer also reviewed:
  • Bethlehem
  • Winter Sunset
Service
Product

Excellent products and service. The only issue I have is that the postage is quite high; and it is not always a good deal if the order is small.

No Comment
26-Aug

235' Upcycled Tablet Cover Std

Service
Product

Service rating : Fast delivery.
Product: Would've been nice if it weren't so clean. In the Netherlands our life vests are dirty from working ;)

No Comment
25-Aug

235' Upcycled Tablet Cover Std

Service
Product

Service rating : Can't fault what they are doing, and supporting such a worthy cause. Top marks.
Product: Excellent product, does exactly what it needs to do.

No Comment
25-Aug

RNLI Flag Sweatshirt

Service
Product

Service rating : Easy checkout and shipping thank you
Product: Excellent jumper my husband loves them

No Comment
25-Aug

Bethlehem

Service
Product

Service rating : Very good
Product: Very good

No Comment
24-Aug

Fuel a Lifeboat - 14 Litres

Service
Product

Service rating : Promptly acknowledged by post
Product: Hope it works!

No Comment
22-Aug

Storm Force Membership

Service
Product

Service rating : The shop is great and is a brilliant way to support RNLI.
Product: My sons loves his membership, pure and simple.

No Comment
19-Aug

Polo Shirt - Navy - Lge

  • Customer also reviewed:
  • Polo Shirt - Pale Blue - Lge
Service
Product

First class service, thank you

No Comment
19-Aug

Flag Fleece - Navy - Lge

Service
Product

Not excellent because fleece did not come up on the search

No Comment
19-Aug

Skating at Somerset House

  • Customer also reviewed:
  • Little Donkeys
  • Bethlehem
  • etc.
Service
Product

Service rating : Easy to view and order. Very fast delivery. Well packed. Thanks.
Product: Very good value cards.

No Comment
18-Aug

RNLI Socks

  • Customer also reviewed:
  • Harbourside Tea Towel
  • Postbox
  • etc.
Service
Product

Service rating : What happened to the Ladies clothing section? I have purchased several items from there in the past but now there is nothing.
The shop is Ok but I find that there is little that I want.
Product: Good quality

No Comment
18-Aug

Flag Fleece - Red - Lge

Service
Product

Service rating : Easy to use web site.
A good selection of products available.
Product: A quick delivery.
The item is well made & of good quality.

No Comment
17-Aug

Polo Shirt - Pale Blue - XL

Service
Product

Did not receive a reply to my email regarding the fact that I was charged postage even though I should have qualified for free postage because I had a discount code which the system would not let me enter .overcharged by £4.95

Read more
Apologies for the trouble you have experienced with your order. We have experienced a problem with our email facilities which is being resolved now. We have processed a refund for the postage for you. If you have any other concerns please do not hesitate to contact our Supporter care Team on 0300 300 9990.

Paul Richardson
Supporter Care Advisor
17-Aug

Pack of 3 T-shirts Sml

Service
Product

Service rating : Very prompt, t shirts arrived in two days.
Product: Unfortunately they were too small and it would have cost me too much to return them for an exchange. The quality seems ok though.

No Comment
16-Aug

Hooded Sweatshirt Offsh Sml

  • Customer also reviewed:
  • Hooded Sweatshirt Offsh Lge
Service
Product

very well done thankyou arrived within a few days of order

No Comment
16-Aug

Secret Santa

  • Customer also reviewed:
  • Ahoy There!
  • Littlest Collector
  • etc.
Service
Product

Fine no probs

No Comment
16-Aug

Polo Shirt Sline Blue XL

Service
Product

As usual excellent service and product

No Comment
15-Aug

Membership Sweatshirt - Governor

  • Customer also reviewed:
  • Polo Shirt Sline Blue XXL
Service
Product

Poor web page validation

No Comment
15-Aug

The Return of the Lifeboat

Service
Product

Service rating : Interesting array of items. However, some a little removed from the RNLI maritime/water theme. [Do you, perhaps, sell tide clocks?]
Product: Goods delivered very promptly. [However, I have yet to collect them from the delivery address! My fault!!]

No Comment
12-Aug-2014

Double Sided Hoist Flag

  • Customer also reviewed:
  • Flag Cap - Navy
Service
Product

Service rating : Could be better , what about car stickers advertising the RNLI not life saving!
Product: Preferred the older version that was sewn. Get some old ladies to do some for you!

No Comment
11-Aug-2014

Winter Sunset

  • Customer also reviewed:
  • Harbourside Tea Towel
  • RC RNLI Pick Up
Service
Product

Easy wed site to follow.

No Comment
10-Aug-2014

'SWEET' Fudge Tin

  • Customer also reviewed:
  • Harbourside Tea Towel
Service
Product

Service rating : From ordering to receiving is only a moment away.
Product: Didn't last very long once I opened the tin.

No Comment