Nisbets Reviews

Consumer ratings of Nisbets

Feedback for www.nisbets.co.uk has been compiled from 84865 Customer Reviews

  • Feefo member since
  • 23/09/2010
  • Welcome to Nisbets UK Nisbets is the UK's largest supplier of catering equipment with over 30 years experience serving the catering trade. With Nisbets next day delivery promise and a huge product range, spanning over 18,000 lines from Chef Clothing, Knives and Utensils through to Cooking Machines and Refrigeration. It is no wonder they are number 1. .

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Reviews

DateProductRatingCustomer ReviewReply from www.nisbets.co.uk
12 Hour(s) ago

Olympia Whiteware Egg Cup - 50x68mm 2x2 3/4" (Box 12)

  • Customer also reviewed:
  • Araven White Mixing Bowl - 1Ltr 17cm
  • Athena Hotelware Mug - 280ml 10oz (Box 12)
  • etc.
Service
Product

Service rating : Service is second to none - next day as promised and everything ordered delivered
Product: Excellent value for money - good steady bases

No Comment
14 Hour(s) ago

Victorinox Diamond Steel - 10"

  • Customer also reviewed:
  • Victorinox Fibrox Safety Grip Flexible Boning Knife - 15cm 6"
  • Vogue 12 Wire Whisk Plastic Sealed - 30cm 12"
Service
Product

Excellent product and fast delivery.

No Comment
15 Hour(s) ago

Wooden Knife (Pack 100)

  • Customer also reviewed:
  • Wooden Fork (Pack 100)
  • Wooden Dessert Spoon (Pack 100)
Service
Product

Service rating : First class delivery excellent value product
Product: Perfect size, great to have an environmentally friendly product

No Comment
15 Hour(s) ago

Ice Crusher Vacuum Base

  • Customer also reviewed:
  • Ice Tongs
  • Mesh Strainer - 75mm
  • etc.
Service
Product

no problems with delivery ordered it one day and came the next, can't ask for more than that

No Comment
17 Hour(s) ago

Olympia Hiball Glass - 285ml 10oz (Box 48)

  • Customer also reviewed:
  • Kelso Tea Spoon St/St (Box 12)
  • Jantex Centre Feed Roll White 2ply 400 sheets (Pack 6)
Service
Product

Great Service great items and speedy delivery

No Comment
17 Hour(s) ago

Hygiplas Cooks Knife Yellow - 10"

  • Customer also reviewed:
  • Hygiplas Cooks Knife Blue - 10"
  • Hygiplas Cooks Knife Red - 10"
  • etc.
Service
Product

Excellent

No Comment
18 Hour(s) ago

Lincat FilterFlow Automatic Water Boiler Filter Cartridge for FX series

Service
Product

Service rating : A very helpful team, great customer service.
Product: As expected.

No Comment
19 Hour(s) ago

LEC Chest Freezer 400Ltr White with Stainless Steel Lid (Direct)

Service
Product

Service rating : Although I felt let down as my order wasn't fulfilled I have used Nisbets before with good results
Product: Unable to get one

No Comment
19 Hour(s) ago

Jantex Centre Feed Roll Blue 2ply 400 sheets (Pack 6)

Service
Product

Service rating : easy to use ordering system
Product: greatvalue

No Comment
19 Hour(s) ago

Excalibur 4400B 4 Tray Dehydrator Black (28x28cm trays)

Service
Product

Service rating : Service was OK from Nisbets.
Product: Works well. Didn't have any problems with it.

No Comment
19 Hour(s) ago

Olympia Dubarry Steak Knife St/St S/H (Box 12)

  • Customer also reviewed:
  • Olympia Dubarry Table Fork St/St (Box 12)
  • Olympia Dubarry Dessert Spoon St/St (Box 12)
  • etc.
Service
Product

Service rating : Really helpful processing of my order, and swift delivery was much appreciated.
Product: I had ordered Dubarry cutlery from Nisbets before and really wanted to boost an existing set with the steak knives. As it had been such a long time since the previous set, I considered the possibility of the design being slightly different and so ordered matching cutlery for a particular occasion. Sadly, very disappointed that the blank of the handles bore the impression of the design only and not properly shaped as with the previous set. I did raise it with Customer Services, but I suppose Nisbets are having to work to a very restricted price point, which I appreciate. Unfortunately, I don't feel able to buy further sets at this quality.

Read more
No Comment
20 Hour(s) ago

Biodegradable Plate - 9 3/4" (Pack 125)

  • Customer also reviewed:
  • Vegware Compostable Knife Lightweight Natural (Pack 100)
  • Vegware Compostable Fork Lightweight Natural (Pack 100)
  • etc.
Service
Product

Super speedy delivery - thank you.

No Comment
20 Hour(s) ago

Bourgeat Frypan Non Stick - 36cm 6651.36

  • Customer also reviewed:
  • Bourgeat Frypan Non Stick - 28cm
Service
Product

absolutely on time - so refreshing.

No Comment
21 Hour(s) ago

Flat Beater for K5 & K50 Kitchenaid Mixers

Service
Product

Service rating : excellent
Product: not as good as Kenwood

No Comment
21 Hour(s) ago

Shop Clearance - Disposables

Service
Product

Service rating : Friendly and helpful staff.
Product: Great when you aren't worried about he packaging.

No Comment
21 Hour(s) ago

Buffalo 7Ltr Tabletop Planetary Mixer - White

Service
Product

Items easy to order on line.
Invoice statement came through to email as soon as goods were ordered
Delivery prompt and goods were delivered on chosen day.

No Comment
21 Hour(s) ago

Chef Works Womens Comfi Pants Deep Gray (PW004DGY) - Size M (B2B)

  • Customer also reviewed:
  • Chef Works Womens Light Weight S/S Zip Coat Black - Size S (B2B)
Service
Product

Service rating : My order arrived within the time stated. Worth the wait too.
Product: The trousers are so comfortable I could almost wear them every day. They look good too.

No Comment
21 Hour(s) ago

Vogue 3 Tier Flat Pack Trolley St/St - 855Lx535Wx940mmH

Service
Product

Service rating : VER.Y QUICK DELIVERY
Product: GOOD PRODUCT

No Comment
21 Hour(s) ago

Optic Style Dispenser - 35ml

  • Customer also reviewed:
  • Bar Ice Scoop - 8"
Service
Product

I paid extra for a Friday pm delivery, after the parcel never arrived in contacted nisbets on the sat and was advised that they gave parcel force the wrong address was assured that parcel would be delivered on the Monday between 12:30 & 3:30 again the parcel never arrived. Phoned aginv on the Tuesday told they gave parcel force the wrong address again, I was told they would deliver on the wed I advised the premises were closed until Friday they insisted they would deliver on the wed they wouldn't listen to what they were being told. In the end I collected the parcel myself resulting in a 52 mile round trip. Still no refund for the pm delivery postage charge.

Read more
thank you for your feedback.
It appears the address which was inputted online was missing the first line (i.e building/house number, company name), unfortunately the driver was unable to locate the premises due to this and therefore delivery failed. I am sorry to hear however, that despite our customer service team informing our courier of the revised address, delivery was still not successful.
I have tried calling you to discuss this and to offer a solution for you, however it went to your voicemail. If you could please respond to my email at your earliest convenience, it will be much appreciated! Thanks, Chloe.

22 Hour(s) ago

Polar Counter Top REFRIGERATED Merchandiser (Digital Controller) Black

Service
Product

Service rating : Gentleman on phone knowledgable and extremely helpful
Product: Exactly what i need . Looks good and not too expensive.

No Comment
22 Hour(s) ago

Olympia 8 hour Tealight (Bag 75)

Service
Product

Service rating : Very prompt service
Product: Value for money

No Comment
32 Hour(s) ago

Children's Chef Jacket Small (5-7yrs)

  • Customer also reviewed:
  • Kids Chef Hat - One Size
  • General Lettering Embroidery (up to 30 letters)
Service
Product

I had an issue with a duplicate order and although at first they were very helpful after that first phone call i still havent heard anything from them.

Read more
I'm sorry to hear this. It does appear as though one of our customer service advisors tried calling you on the 14th to advise of the solution, however they left you a voicemail as there was no response.
I do apologise if you did not receive this.
I have sent you an email to discuss this further with you, if you could please respond at your earliest convenience it will be much appreciated.
Thanks, Chloe.

35 Hour(s) ago

Vogue HSE First Aid Kit Catering 10 Person

  • Customer also reviewed:
  • Jantex Wet Floor Sign 'Caution Wet Floor'
  • Vogue Blue Dot Cold Temp - 1" (Roll 1000)
  • etc.
Service
Product

na

No Comment
37 Hour(s) ago

Vogue Vinyl Food-Prep Gloves Blue Powdered - Size L (Box 100)

Service
Product

Service rating : ost for delivery is a bit expensive I think.
Product: I have not used yet, looks good though

Read more
I'm sorry to hear you believe our delivery charge is slightly expensive.
For your future interest, if you were to spend over £50 ex vat, delivery is free of charge to mainland UK. Hope this helps :)
Thanks, Chloe.

37 Hour(s) ago

Vogue Cling Film - 440mm x 300m 17 3/4" x 1000' (approx)

Service
Product

quick response

No Comment