Nisbets Reviews

Consumer ratings of Nisbets

Feedback for www.nisbets.co.uk has been compiled from 61591 Customer Reviews

  • Feefo member since
  • 23/09/2010
  • Welcome to Nisbets UK Nisbets is the UK's largest supplier of catering equipment with over 30 years experience serving the catering trade. With Nisbets next day delivery promise and a huge product range, spanning over 18,000 lines from Chef Clothing, Knives and Utensils through to Cooking Machines and Refrigeration. It is no wonder they are number 1. .

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Reviews

DateProductRatingCustomer ReviewReply from www.nisbets.co.uk
3 Minute(s) ago

Vogue Solid Turner

  • Customer also reviewed:
  • Oven Cloth Heavy Duty - 1030x500mm 40.5x20"
  • Cake Slice St/St Blade
  • etc.
Service
Product

Service rating : Fast friendly no fuss excellent service
Product: Solid and easy to use

No Comment
25 Minute(s) ago

Blue Seal Cobra 6 Burner Static Oven Nat Gas - 900mm (Direct)

  • Customer also reviewed:
  • Dormont Quick Release Gas Hose - 1/2" x 1m
Service
Product

still cant order on line

No Comment
3 Hour(s) ago

Vogue Flared Saute Pan St/St - 200x65mm

Service
Product

Product as described, good packaging and quick delivery.

No Comment
5 Hour(s) ago

Vogue Tab Grabber - 1220mm 48"

  • Customer also reviewed:
  • FIFO Sauce Dispenser Squeeze Bottle - 16oz
Service
Product

Service rating : Best service I ever had. Ordered on Saturday and had it on Monday morning!! Unbelievable
Product: Does the job

No Comment
5 Hour(s) ago

Chef Works Headwrap Black

Service
Product

Delivered correct product in good condition within time scale

No Comment
6 Hour(s) ago

Whites Food Hygiene Coat Mens - Size M

  • Customer also reviewed:
  • Hygiplas Anti-bacterial High Density Chopping Board Yellow - 18x12x1/2"
  • Hygiplas Anti-bacterial High Density Chopping Board Blue - 18x12x1/2"
Service
Product

Service rating : good value for money
Product: good value for money

No Comment
6 Hour(s) ago

Vogue Bench Can Opener - 530mm 21"

Service
Product

Service rating : Delivery very good and quick
Product: Just what we needed for our catering cans

No Comment
6 Hour(s) ago

Monin Caramel Syrup - 70cl

Service
Product

Service rating : Delivery in less than 24 hours by courier. Well packaged. What a service!
Product: Almost impossible to source this product. Nisbets always have it in stock and their prices are unbeatable.

No Comment
7 Hour(s) ago

Crocs Specialist Vent Style Black - Size 36 Crocs M4

  • Customer also reviewed:
  • Boston Short Sleeved White Jacket - Size S
Service
Product

Service rating : i have waited over a week for a pair of shoes to be collected when I was told 3-4 working days. Also they have still not been collected
Product: i was sent the wrong size

No Comment
9 Hour(s) ago

Duplicate Restaurant Pad White Non Carbon Large (Box 50)

  • Customer also reviewed:
  • Savoy Piping Tube Polycarbonate Plain - No 10 9/16"
  • Savoy Piping Tube Polycarbonate Star - No 12 5/8"
  • etc.
Service
Product

Excellent quick service as usual

No Comment
11 Hour(s) ago

Bead Table Knife St/St (Box 12)

  • Customer also reviewed:
  • Bead Table Fork St/St (Box 12)
  • Bead Dessert Spoon St/St (Box 12)
  • etc.
Service
Product

Service rating : Good
Product: Nice

No Comment
32 Hour(s) ago

Vogue Cream Whipper - 500ml

  • Customer also reviewed:
  • Vogue Cream Whipper Chargers for CB162 Whipper (Box 10)
Service
Product

Service rating : Ordered and within 2 days the product was delivered - perfect ! Must say will not be last time we order from Nisbets
Product: Quality very good in relationship to price

No Comment
33 Hour(s) ago

Vogue Deep Tray Clearing Trolley 3 Tier St/St - 855x535x940mm

  • Customer also reviewed:
  • Buffalo Manual Fill Water Boiler - 10Ltr
  • Drip Tray
Service
Product

Service rating : Excellent website and fast delivery service.
Product: Quality heavy duty product at an amazing price.

No Comment
38 Hour(s) ago

Brabantia Pedal Bin Brilliant Steel - 3Ltr

  • Customer also reviewed:
  • Jantex Bucket & Handle Red - part 1 of 3 (S222)
  • Jantex Conical Wringer Red - part 2 of 3 (S222)
  • etc.
Service
Product

I was advised to do the Direct Debit due to the changes of my new home which was understandable because I didn't have any documents to prove that I live here. I just moved in few days ago that's why I needed lots of cleaning stuff.
I expected that I would receive these stuff on the third day because I paid £5 extra for next day service but no show. Then I contacted the rep to find out my purchase, again, I was advised to send the direct debit purchase reference statement to prove that the money had left my bank account in order to get my stuff. I waited the rep to confirm with me that the company had received my payment. What happened then? No response till I called the next day. One of the reps told me with her frustrated tone that " the finance control department has lots of transactions going through everyday it takes time to find out your payment". What an attitude! Of course, I only spent just over hundred pounds compare to many big companies which spend thousand of pounds every transaction. That's why my payment wasn't that important which I believe. Also, the tone of this rep was absolutely disgusting and probably she can't find another job that's why she is stuck with this company and assume that no one will complain about her unpleasant tone of voice. May be she needs to be retrained in order to make more money for the company.Good luck to the company.

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No Comment
41 Hour(s) ago

Polar Mains-Fill Ice Cube Maker - 20kg

  • Customer also reviewed:
  • Jantex Wet Floor Sign 'Caution Wet Floor'
Service
Product

Service rating : Great range of products, quality at fab prices. Easy to use website and excellent Customer Service. Even got a phone call to check order and security on card etc...very impressed all round, thanks and well done.
Product: Does exactly what it says on the label and really fun bullet shaped ice cubes or Ice Bullets��

Read more
No Comment
42 Hour(s) ago

Olympia Solar Flute Glass - 170ml 6oz (Box 48)

  • Customer also reviewed:
  • Vegas Chefs Jacket Long Sleeve White Polycotton - Size M
  • Skull Cap Black Polycotton - Size M
  • etc.
Service
Product

Great items, Quick delivery!

No Comment
43 Hour(s) ago

Glass Cloth Linen Union Blue Border - 76x51cm

Service
Product

very prompt service

No Comment
44 Hour(s) ago

Pavoni Formaflex Silicone 15 Tartlet Moulds

Service
Product

Fantastic prompt delivery as always!

No Comment
44 Hour(s) ago

Vogue Knife Wallet - 14 Compartment

  • Customer also reviewed:
  • Hygiplas Beef Slicer Scalloped Black - 10"
  • Hygiplas Paring Knife Black - 3.5"
  • etc.
Service
Product

Service rating : Easy to order, always in stock, fast delivery EXCELLENT
Product: Stitching very thin, cuts easily when inserting knifes into compartments

No Comment
44 Hour(s) ago

Chefworks Ladies Basic Baggies - Size XS

Service
Product

Service rating : yip happy with delivery service
Product: quality of product was good however the leg length of these in inches should have been clearly stated . they were far too long .

No Comment
44 Hour(s) ago

Olympia Toughened Coffee Latte Glass - 285ml 10oz (Box 12)

  • Customer also reviewed:
  • Jantex Washing Up Liquid - 5Ltr
  • Athena Hotelware Wide Rimmed Plate - 254mm 10" (Box 12)
  • etc.
Service
Product

Service rating : Following a delivery arriving with a box of broken plates, Nesbitts replaced them the next day with no quibble. Excellent customer service
Product: As per brochure description

No Comment
45 Hour(s) ago

Victorinox Cooks Wood - 8"

  • Customer also reviewed:
  • Victorinox Fillet Knife Wood - 6"
  • Victorinox Slicer Serrated W/D - 10" 54230/25
  • etc.
Service
Product

I found the website easy to navigate and the order process was straight forward. The products are competitively priced and the customer services team are polite and quick to respond. The only thing that could be improved is the delivery slots, as I had selected Saturday delivery without realising bank holidays would interfere, and when I asked customer services, they said it would be delivered on the following Tuesday but it came on the Thursday. Not a major problem, but did cause a little confusion.

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No Comment
47 Hour(s) ago

Jantex Yellow Mop Wringer & Bucket - 20Ltr

  • Customer also reviewed:
  • Jantex Prairie Kentucky PY Yarn Socket Mop Green - 450gm 16oz
  • Jantex Centre Feed Roll White 2ply 400 sheets (Pack 6)
  • etc.
Service
Product

Quick and very efficient

No Comment
47 Hour(s) ago

Dark Brown Wicker Armchair (Pack 4)

Service
Product

Service rating : Everything I wanted was performed as stated plus the cost of the items was very competitive.
Product: As advertised and in good condition.

No Comment
47 Hour(s) ago

Bolero Gun Metal Grey Steel Bistro Side Chair (Pack 4)

Service
Product

Still waiting on other product ordered - will be a week tomorrow

Read more
I can see this item was out of stock when you placed your order on the web. We state the date that items are due into stock on line and I can see this is due into us on the 12th May. We aim to deliver out of stock items the following working day from them coming into stock. Thank you for your feedback.