Nisbets Reviews

Consumer ratings of Nisbets

Feedback for www.nisbets.co.uk has been compiled from 76381 Customer Reviews

  • Feefo member since
  • 23/09/2010
  • Welcome to Nisbets UK Nisbets is the UK's largest supplier of catering equipment with over 30 years experience serving the catering trade. With Nisbets next day delivery promise and a huge product range, spanning over 18,000 lines from Chef Clothing, Knives and Utensils through to Cooking Machines and Refrigeration. It is no wonder they are number 1. .

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.nisbets.co.uk
2 Hour(s) ago

Peugeot Light Wood Salt Mill - 180mm 7"

  • Customer also reviewed:
  • Vogue Aluminium Fry Pan - 240mm 9 1/2" dia
  • Araven White Mixing Bowl - 2.5Ltr 23.5cm
Service
Product

Service rating : You had what I wanted and it was delivered very quickly.
Product: I've been very pleased with my Peugeot pepper mill and I'm equally pleased with the salt mill.

No Comment
4 Hour(s) ago

Buffalo Economy Pie Cabinet - 30 Pie Capacity

  • Customer also reviewed:
  • Bourgeat Baking Tray Non-stick GN 1/1
  • Vogue Vinyl Food-Prep Gloves Clear Powder Free - Size L (Box 100)
  • etc.
Service
Product

Service rating : Telephone service excellent and order confirmed immediately by e-mail.
very helpful
Product: We have just started to use this - so unable to rate it at the moment although it looks good

No Comment
4 Hour(s) ago

Message Moving LED Sign

Service
Product

Service rating : A very positive responsive organisation who values customer service
Product: Good quality.

No Comment
5 Hour(s) ago

Matfer Mini Brioche Mould - 75mm (Box 12)

  • Customer also reviewed:
  • Vogue Baking Parchment - 440mm x 50m 17 3/4" x 164' (approx)
  • Vogue Clear Polycarbonate GN - 1/4 150mm
  • etc.
Service
Product

Items were made missed off order and charged for.

No Comment
7 Hour(s) ago

Vogue Stewpan St/St - 280x155mm

  • Customer also reviewed:
  • Vogue Lid St/St - 280mm 11"
Service
Product
Latest
Service
Product

Service rating : Although all items were in stock when ordered and a further phone call was made to a sales advisor, I was assured of next day delivery, but then received an email late the same evening to say they now could not deliver the next day, but it would be the day after. The items were required at short notice for an event and the non arrival on the Tuesday put our prep time back for the event in question.
Product: This order did arrive next day, it was the order placed this Tuesday that did not

06-May-2016
They are usually excellent when I have used them in the past, hence I thought I could trust the next day delivery guarantee they offer!

Read more
No Comment
10 Hour(s) ago

Dome Lid with hole for 12-14oz Juice Cup Clear (Pack 900)

  • Customer also reviewed:
  • Recycled Brown Paper Bag Small (Pack 500)
  • Recycled Brown Paper Bag Medium (Pack 250)
Service
Product

One of the shittest service I had in my life. It is the second time that I have my stuff in late. And they supposed to give me a coupon but they never did that. Bed service at all

Read more
Thanks for speaking with me today, I'm really sorry that we again let you down with this delivery. It was despatched to arrive the next day, but the driver was unable to complete his route. I can understand your frustration, please be assured this is not acceptable to us, I've taken this up with our courier and will look to ensure this is improved upon. I was glad to confirm that your voucher was issued as advised, and we were able to reach an amicable resolution. Thank you for the feedback.

10 Hour(s) ago

Black Cocktail Napkin 2Ply 1/4Fold - 250x250mm (Pack 2000)

  • Customer also reviewed:
  • Chef Works CoolVent Beanie Black
  • Jantex Kitchen Cleaner Sanitiser - 750ml
  • etc.
Service
Product

Service rating : Always friendly sales people on the phone, and orders always arrive on time !!!!
Product: Good quality - good price !!!!

No Comment
10 Hour(s) ago

Hygiplas Low Density Chopping Boards - 18x12x1/2" Set of 6 & Rack

  • Customer also reviewed:
  • Jantex Pro Kitchen Cleaner & Sanitiser - 750ml
  • Jantex Pro Kitchen Cleaner and Sanitiser - 5Ltr
  • etc.
Service
Product

Fast efficient company

No Comment
11 Hour(s) ago

Chef Works Unisex Easyfit Pants Black (Teflon Coated) Polycotton - Size XXL

  • Customer also reviewed:
  • Chef Works Total Vent Beanie Black
  • Boston Short Sleeved White Jacket - Size XXL
  • etc.
Service
Product

Service rating : quick delivery
Product: fit excellent

No Comment
11 Hour(s) ago

Vogue Single Bowl Sink R/H Drainer - 1000mm

Service
Product

I like the products from Nisbets and would give them an excellent rating. However, I think their delivery service is poor, which is why I've chosen to give the experience a "poor" rating.

Read more
I am sorry that you found our couriers service poor. I've tried contacting you to discuss this, but you were unavailable. Please get back to me when you can. Thanks for your feedback.

12 Hour(s) ago

Caterlite Meat Mincer - 350watt (Light Duty Use)

Service
Product

Service rating : Very professional love to buy all my catering stuff
Product: Great product

No Comment
12 Hour(s) ago

Jantex Blue C-Fold Hand Towel 1ply (Pack 15 x 192sheets)

Service
Product

Service was good but delivery was delayed and took 2 days to arrive which was frustrating as I was late leaving for an event!

No Comment
12 Hour(s) ago

Round Chunky Tealight Holder Clear - 35x70x70mm (Box 6)

  • Customer also reviewed:
  • Spirit Dispenser Stamped - 25ml
  • Status Energy Saving 2D Lamp 2 Pin - 16watt
Service
Product
Latest
Service
Product

Service fine. I did call a day later for a price match and it took me two calls to chase for a reply

06-May-2016
Ok

Read more
No Comment
12 Hour(s) ago

Vogue Knife Wallet - 11 Compartment

Service
Product

Service rating : Scott was very knowledgeable and extremely helpful.
Product: Nice wallet, but my filleting knife went straight through the bottom stitching

No Comment
12 Hour(s) ago

Buffalo Single Fryer - 5Ltr 2.8kW

Service
Product

Service rating : I was told that your sales team where very helpful on the phone, so I rang to ask how many KG of chips would fit in the 5 litre capacity fryer, but she said she had no idea!
Product: have only used it once but it performed very well

No Comment
12 Hour(s) ago

Eazyzap Flykiller - 2x8watt

  • Customer also reviewed:
  • Bib Apron Polycotton White - 28x38"
  • Bib Apron Blue/White Butchers Stripe - 28-38"
  • etc.
Service
Product

Service rating : as always prompt and efficient service
Product: Perfect for the two ends of my works kitchen

No Comment
13 Hour(s) ago

Olympia Nantucket Style Drink Dispenser with Wire Stand

Service
Product

Service rating : product was deliveried on time
Product: still early days, we had some leaks the first time, but they seem to have been resolved.

No Comment
13 Hour(s) ago

Athena Hotelware Stacking Cup - 200ml 7oz (Box 24)

  • Customer also reviewed:
  • Menu Holder A4 Leanback Portrait Acrylic
Service
Product

Service rating : I don't always get best deals
Product: no complains

No Comment
13 Hour(s) ago

Lites Unisex Safety Slip On Black - Size 43

  • Customer also reviewed:
  • Butane Fuel - 8oz Tin
  • Butane Fuel Red Adaptors (Kit Part Only)
  • etc.
Service
Product

Service rating : everything delivered when told and all descriptions correct
Product: strong and study

No Comment
13 Hour(s) ago

Victorinox Pastry Knife

  • Customer also reviewed:
  • Vogue Diamond Steel - 30.5cm 12"
  • Japanese Mandoline
Service
Product

Service rating : Fast service but delivered a day late , but that's the courier
Product: Good product

No Comment
13 Hour(s) ago

Polar Double Door Slimline REFRIGERATOR

Service
Product

Service rating : Difficult to get dimension details.
Product turned out far cheaper on another website.
Initial estimate of availability of one product delayed after it was ordered.
Product: Not yet plugged in so not sure but looks OK

Read more
I am sorry for your poor experience when placing your order and the delay on one of the products. I've tried contacting you regarding this but you were unavailable. I'd appreciate if you could get back to me. Thanks for your feedback.

13 Hour(s) ago

Chef Works Unisex Easyfit Pants Small Black Check Polycotton - Size XL

  • Customer also reviewed:
  • Vogue Aluminium Foil - 440mm x 75m 17 3/4" x 250' (approx)
  • Vogue Baking Parchment - 440mm x 50m 17 3/4" x 164' (approx)
  • etc.
Service
Product

Service rating : Always have what I require
Product: Good quality.

No Comment
13 Hour(s) ago

Buffalo Double Fryer - 2x5Ltr 2x2.8kW

Service
Product

Service rating : First class.
Product: I have used a lot of chip fryers but I have to say this is the best one yet, by far.

No Comment
14 Hour(s) ago

Boston Short Sleeved White Jacket - Size XL

  • Customer also reviewed:
  • Bib Apron Blue/White Butchers Stripe - 28-38"
Service
Product

Service rating : quick and easy to use
Product: just the job easy to clean as well

No Comment
14 Hour(s) ago

Vogue Clear Polycarbonate GN - 1/9 100mm

  • Customer also reviewed:
  • Vogue Clear Polycarbonate GN - 1/6 100mm
  • Vogue Clear Polycarbonate GN Lid - 1/6
  • etc.
Service
Product

Very efficient, Delivery was really quick and the quality of the products that I ordered were great!

No Comment