Lands' End UK is a direct retailer, selling high quality casual clothing by catalogue and web
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Ratings guide
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Service rating : Focus on consistant sizeing. eg Trousers & shirts (particularly neck sizes - make them generous enough)Product rating : at the price i paid - very good.
Service rating : Your service was very good but your quality and fit was very poor. You are trying to cover too larger an area with too few sizes. Each size jumps by about two sizes. The quality of your cotton is cheap and nasty. Very Very poor indeed. I wouldnt look at again. Sorry lyou have given yourself a bad name in my books.Product rating : Your service was very good but your quality and fit was very poor. You are trying to cover too larger an area with too few sizes. Each size jumps by about two sizes. The quality of your cotton is cheap and nasty. Very Very poor indeed. I wouldnt look at again. Sorry lyou have given yourself a bad name in my books.
Service rating : arrived very quickly, good fit, but the sizing seems to be a little on the smaller size for childrens wear.Product rating : bought a size up
Service rating : From order to delivery was excellent.Product rating : this item was not available in the colour I wanted. I misread the instuctions.
Fntastic service; always helpful and respond to e-mail queries quickly. Lovely quality clothes.
Service rating : Prompt delivery, well packedProduct rating : Unfortunately chose wrong size and it w a s a bit big
Service rating : Always excellent service, quick delivery and super productsProduct rating : Always very good quality products but I do sometimes wish you colour matched your buttons - it makes a change from always having boring white/pearl ones.
Service rating : No free and easy returns system, which makes me a lot less inclined to buy from Lands' End again.Product rating : Cut seems more for men, i.e. going in at the waist, not suitable or comfortable.
Service rating : Cannot be betteredProduct rating : Returned - not a good fit
I cannot fault the service given by your staff. they were so helpfull on both occasions when I spoke to them
efficient and quick
Service rating : Good to deal with.Product rating : A little shorter than normal in leg length
Service rating : The delivery was quick and efficient Hem done to order for length very goodProduct rating : The fabric was nothing like the picture led me to expect The catalogue picture showed a real strong Jean type cloth The chinos I got were sort of satin finished cotton that have faded badly and also a few marks they got on them will not wash out at all All together very disappointing .
Service rating : Lands End are always quick and have good customer service.Product rating : Very nice shoes - nice to have some flat shoes that look dressy!
Service rating : Excellent serviceProduct rating : Very good quality and fit - far superior to other brands
Service rating : Great clothes and great quality, just wish you did more of them in plus sizes. Also frustrating to see that a lot of the clothes which are in plus sizes are not available in the full range of colours usually only the boring black/white/navy or plain not pattern.Product rating : Lovely fine soft cotton very flattering fit.
Service rating : Theb service was good, timescales adhered to and the Item wa sa describedProduct rating : It seems to be be good quality and the logo was well done in the requjired scrpt
Service rating : Helpful telephone sales people, good quality clothes, no quibble returns. Nothing much for the more mature lady, like me! What about some dresses below the knee, with sleeves? Thank you.Product rating : Having waited about three months for the cardigan I had ordered, I opted for a different colour, and was pleased with the result.
Service rating : Always keep the customer informed and never have any problems returning goods and getting a refund great service.Product rating : If you buy or return the product it is alway in excellent condition and top quality when you receive them
Service rating : A good range for petites. Sometimes the colours are a bit harsh, or sludgy. I have to say that sometimes the quality doesn't seem the same as if was a few years ago, and the prices seem to have jumped.Product rating : It does seem to crease easily. Lovely and light though. Perfect for summer
Service rating : These tee shirts are of good quality, nice & cool for all the hot days we're hoping to get, Thankyou Lands EndProduct rating : Tee shirts arrived very quickly, they were just what I needed to keep me going for the summer, very reasonable & good quality
THE SERVICE WAS EFFICIENT AND PROMPT, THE ARTICLE ARRIVED ON TIME. nO PROBLEMS. tHANK YOU
Service rating : GoodProduct rating : Very good service but I don't need to be sent endless catalogues in the post it's a waste of paper.
Service rating : I was impressed that although one of my items did not have the monogram on it, Land's End replaced it correctly before they received the original one back.Product rating : very comfortable. Feels nice on.
Service rating : the deliveries are fast adn efficient, as well as processing claims on faulty productsProduct rating : really liked the quality and cut of the garment
