Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.
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Service rating : The plants arrived when expected and the ordering and payment system were quite straightforwardProduct: The plants were excellent - strong and healthy and well packed. Slugs in the greenhouse have had a few but the rest are growing well.
Service rating : Ordering by telephone was quick and easy. Member of staff was friendly and helpful.Product: Plants arrived safely and when time expected.. Could not ask for better.
Service rating : excellent to deal with and nothing to much bother at all from the very helpful staffProduct: as always of a high standard
Service rating : Excellent company to deal with. Always order my plants from them.Product: Plants arrived in excellent condition and in plenty of time to repot before I plant
my tubs & baskets.
Service rating : Last three years has been good service. ToProduct: 30 survivors out of 170 plants box was damaged
Service rating : good service and plants always in good condition on arrival.Product: plants at good stage for potting on to larger units
Service rating : fast delivery many thanksProduct: plants a little dry but recovered well
Service rating : Ordering is very easy & the aproximate delivery times are specified when placing an order. The order was delivered by yodel without any problems. In 2013 Royal Mail damaged the plants during delivery but my plants were replaced by Gardening Direct without a quibble.
This year Yodel delivered my order & i am very happy.Product: Very nice Plants & well packaged. I buy Busy Lizzies from gardening direct every year & the plant quality is always excellent.
Service rating : plants arrived very quickly, sooner than I had expectedProduct: Plants were in good condition but were all with green foliage, in previous years Organdy begonias have been available in small plugs of 170 and these have had bronze foliage as well as green. a little disappointed that this years variety is all green foliage01-Apr-2015Service rating : not as good a usual
plants arrived earlier than expectedProduct: I have purchased Begonia plug plants from GD for a number of years and been very satisfied but this year the Begonia Sarhara that arrived consisted of large straggly leaves as though growth had been forced and are not growing as well as other varieties in previous years nor are they the more compact growth as Organdy. I was very disappointed with the plants this year and are considering looking elsewhere next year.
Service rating : GreatProduct: Great
Service rating : Wonderful plants arived in great condition due to excellent packagingProduct: Fantasatic really thriving ,healthy and vigarous
Service rating : I am still waiting for delivery of Gaillardia. Find after sales very good when contacted. Plants I have received in last order were in very good conditionProduct: The plants were tipped out of the pots as the box they were delivered in had not been kept up the right way fortunately the plants were ok with a little after care.
plants on the whole were in good condition.
Service rating : Flowers delivered as ordered - message not included with delivery but phone call from my friend to your office sorted matters in no timeProduct: My friend was delighted with the flowers
Service rating : Expected to receive goods ordered together to be delivered almost together.
Have received items at 2 but 3 weeks later items at 3 still not despatched!Product: Good condition plants.
Service rating : Received in good conditionProduct: Good healthy plants
Service rating : Good service and always act positively.Product: Arrived looking healthy hope I will get good transplant success.
Service rating : Your system works well except for below commentsProduct: However.............Once again I remind you I am a Scottish customer and we are at least 3/4 weeks later than you lucky guys in the south. Early delivery of mini plugs means in house growing on(and by that I don't mean Greenhouse) for at least 4 weeks. By the way it is snowing today (1st April-no not April Fool!) Can you not schedule your deliveries geographically?
Service rating : I have been ordering plants from Gardening Direct for several years and I have never had any trouble placing an order. It is a delight to get the special offers emailed through and a reminder to browse the on line catalogue for ideas for the garden.Product: I have ordered many plants over the years and never ever been disappointed. They are not only fantastic quality for the price but very innovative in ideas and colour combinations. :)
Always deliver on time and in good condition, no carriage charge either,
Service rating : First order was lost in transit but arrived 2 weeks later with the plants almost dead. Reordered without a problem but these have not arrived when promised. Can't check my order online as the wrong order number has been entered!Product: Not arrived
Service rating : Customer service has always been good, especially if problems arise/arose with plants.Product: appeared to be in good condition
Service rating : Very promptProduct: I would think that the 70 free have been lost and have given up the ghost!
I am very disappointed that the mystery plants I ordered have not yet arrived. I have telephoned you on 3 occasions and promised that I should receive them in the next TWO days. They have still not arrived and I am having second thoughts about ordering with you again in the future. Just what is going on. Where are they.
Service rating : Order given and received promptlyProduct: Disappointed with plants up to now because they don't look like begonias. Just hoping they flower as begonias. Leaves are very long and straggly and don't look like begonia leaves.
Service rating : I've had my plants off GD for years - last when they arrived they had been knocked about quite badly during delivery - I contacted GD and they replaced them no problemProduct: Always nice healthy plants