Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 75367 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
3 Hour(s) ago

Mixed Carnations 10 Stems

Service
Product

Good service very quick

No Comment
8 Hour(s) ago

Zonal Antik Geranium Pink 3 Plants 9cm Pot

Service
Product

Service rating : Bought begonia Champagne, followed instructions carefully, still no sign of a bloom. Cost £16 for six and one rotted quickly. Begonias costing 99p ea. from Aldi are absolutely marvellous and dripping with blooms, also begonias purchased from you 3 years age (Apricot) are still giving a wonderful show.
Product: These look healthy enough but are still small, I guess they will give a good show next year!

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No Comment
15 Hour(s) ago

patio rose pink 1 pre planted container

  • Customer also reviewed:
  • Antirrhinum Rainbow (Spring) 12 Mega Plants
Service
Product

Service rating : I normally get good service from Gardening Direct - it is a shame my last two orders were received in a damaged state.
Product: packaging was good but the plant was received water logged and in a very poor state

No Comment
18 Hour(s) ago

Patio Rose Red 2 Pre-Planted Container

Service
Product

Service rating : They are helpful.
Product: They arrived dead! All dried up. Very unhappy, have had many plants arrive in poor condition & spent alot!

No Comment
18 Hour(s) ago

Begonia Apricot Sparkle Trailing 2 Pre-Planted Hanging Baskets

  • Customer also reviewed:
  • Begonia Sparkle Trailing Mix 1 Pre-Planted Hanging Basket
Service
Product

Service rating : A most reliable company Thank you !
Product: One plant badly damaged ,but readily replaced Thank you so much !

No Comment
25 Hour(s) ago

GERANIUM MIXED IVY TRAILING 2 PRE-PLANTED HANGING BASKETs

Service
Product

Service rating : Enjoy ordering on your website.
Product: At the moment would prefer the red geraniums I bought, but they are in full bloom whereas the one in question are only just coming out. Will definitely order the red geraniums next year and will wait to see about these.

No Comment
25 Hour(s) ago

Lavatera Burgundy Wine 1 Plant 3 Litre

Service
Product

Service rating : My husband telephoned the office to ask advice on what plant to buy. We didn't want another blue/lavender coloured plant and he thought he made this clear. He was under the impression he was getting a yellow flowering plant - but we received a blue flowering one instead. Ah well, its still pretty and we like it.
Product: Arrived in good condition and has planted out ok.

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No Comment
28 Hour(s) ago

Buddleia Free Petite Tutti Fruitti 1 Pre Planted Container

  • Customer also reviewed:
  • Caryopteris Summer Sorbet 1 plant 3 litre
Service
Product

Service rating : The quality of delivered plants has dropped a little lately. The packaging could be improved to stop individual cells coming loose and being thrown around inside the box.
Product: Unfortunately, not Gardening Direct's fault, I was not in when this arrived and the new courier didn't realise my neighbours always take things in. I have now informed him about this. So he took the box, labelled Live Plants, away and that 24 hours caused the plant to wilt incredibly. It took quite a few days to recover and lots of TLC but is now producing flowers.

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No Comment
28 Hour(s) ago

Hydrangea Limelight 1 Plant 3 litre

  • Customer also reviewed:
  • Amaryllis (Hardy) Sonatini Swanlake 1 Plant 2 Litre Pot
Service
Product

Plant dead on delivery.

No Comment
29 Hour(s) ago

Agapanthus Queen Mum 3 Plants 2 litre

Service
Product

Service rating : Never disappointed with service or goods.
Product: Plants excellent, shared with 95 year old mum and daughter all 3 plants look very well looking forward to seeing them flower.

No Comment
34 Hour(s) ago

Buddleia Free Petite Tutti Fruitti 1 Pre Planted Container

  • Customer also reviewed:
  • Buddleia Nanho Blue 1 Plant 3 litre
Service
Product

Service rating : Speedy delivery and very well packaged.
Product: Very healthy plant and already flowering and attracting the bees.

No Comment
46 Hour(s) ago

Floral Gift Coupon 10 Mixed Carnations

Service
Product

Service rating : Very good quality and excellent packaging for delivery
Product: Sent to a friend so not seen but she said they were lovely

No Comment
22-Jul

Hanging Basket Offer 2 Petunia Surfina Classic RED

  • Customer also reviewed:
  • Hanging Basket Offer 2 Begonia Apricot SPARKLE
  • Hanging Basket Offer 2 Begonia SPARKLE
  • etc.
Service
Product

I was very impressed with the speed in which these hanging baskets were delivered. Each basket was well packaged and well grown. An extremely good offer, well worth getting!!!.

No Comment
22-Jul

Geranium Tutti Frutti 12 Mega Plants

  • Customer also reviewed:
  • Geranium Zonal Collection 6 XLarge Plants
  • Lobelia Trail Away 12 Mega Plants
  • etc.
Service
Product

Would like more details of delivery.

No Comment
22-Jul

Hanging Basket Offer 2 Sweet Pepper Mohawk

  • Customer also reviewed:
  • Hanging Basket Offer 2 Sweet Pepper Redskin
  • Hanging Basket Offer 2 Chilli Pepper Scotch Bonnet Big Sun
  • etc.
Service
Product

Service rating : I have used Gardening Direct a number of times and always recieved healthy plants and good service
Product: Lovely healthy plants

No Comment
21-Jul

Begonia Apricot Sparkle Trailing 2 Pre-Planted Hanging Baskets

Service
Product

Service rating : Excellent Customer Service but very disappointed with the state of the hanging baskets delivered. Will stick to plants next time.
Product: .

No Comment
19-Jul

Begonia Sparkle (Trailing) 24 Large Plants

  • Customer also reviewed:
  • Petunia Tumbelina (Scented) 12 XLarge Plants
Service
Product

Service rating : Disappointed it took three attempts to get trailing plants & not to receive original begonia sparkle but the customer service is excellent & I will re-order from yourselves in future.
Product: These were not received. The first replacement was 24 begonia compacta & 24 mixed busy lizzie, geranium, begonia & petunia and NOT begonia stars as stated on invoice.

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No Comment
18-Jul

Mixed Carnations 10 Stems

Service
Product

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I rated the flowers as excellent. Arranged to have them sent to a friend in time for her birthday. She contacted me the next day to tell me how pleased she was and that they had arrived in time for her birthday.
Product: The carnations arrived in time and we're very fresh and colourful.
Many thanks.

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No Comment
18-Jul

Hydrangea Vanilla Fraise 3 Plants 3 litre

Service
Product

Service rating : Would use the company again
Product: Very satisfied with plant

No Comment
18-Jul

Hanging Basket Offer 2 Begonia Apricot SPARKLE

  • Customer also reviewed:
  • Hanging Basket Offer 2 Petunia Surfina Classic RED
  • Hanging Basket Offer 2 Begonia SPARKLE
  • etc.
Service
Product
Latest
Service
Product

Big delay in replacement goods.

24-Jul-2014
Service rating : Still no replacements for the faulty goods - I don't wish to talk to anyone any more about this, just want some replacements please!!
Product: As above

Read more
Thank you for your feedback. We would be happy to assist you with any issues or problems you may have. Please feel free to call us 01534 876494 and ask for the FEEFO Customer Services team or email customer.services@fpnl.net. We look forward to hearing from you.

Customer Services

Gardening Direct
18-Jul

Gorse (Ulex Europaeus) 3 Plants 9cm Pot

Service
Product

Service rating : Good value, Good service
Product: they were a little brown when they arrived, but overall quite good

No Comment
18-Jul

Bacopa Snowtopia and Blutopia Mix 24 Large Plants

  • Customer also reviewed:
  • Begonia Destiny 24 Large Plants
  • Begonia Apricot Sparkle (Trailing) 24 Large Plants
Service
Product

Only really average. late delivery and plant types altered without consultation

No Comment
18-Jul

Pansy Grande Fragrance 30 Plants + 15 FREE

Service
Product

Service rating : easy to use website and order form. Unfortunately Pansy Grande Fragrance were not available and I was sent an alternative type of pansy plus a tray of geraniums. I had ordered 2 lots of pansies but only received one alternative. A quick phone call to the co and I will receive Autumn Pansies in September
Product: Can't comment on this product but the replacement pansy seems much smaller but is acceptable

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No Comment
17-Jul

Clematis Ooh La La 3 Plants 7cm pot

  • Customer also reviewed:
  • Clematis Ooh La La 3 Plants 9cm pot
Service
Product

Service rating : So far I have not had any problems when ordering plants
Product: Plants arrived on time, perked up after being water and are now growing well

No Comment
17-Jul

FUCHSIA TRAILING 2 PRE-PLANTED HANGING BASKETs

  • Customer also reviewed:
  • Begonia Apricot Sparkle Trailing 2 Pre-Planted Hanging Baskets
Service
Product

Service rating : good quality
Product: strong plants

No Comment