Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 70308 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
9 Minute(s) ago

Begonia Destiny 24 Large Plants

Service
Product

Service rating : Good service and good prices
Product: Normally plants are delivered in good condition but when I opened the package the plants had tumbled out everywhere. Perhaps the box was too big or they weren't packaged tightly enough. Managed to rescue some, but not all of them. Disappointed with my order on this occasion.

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No Comment
11 Minute(s) ago

Begonia Destiny 24 Large Plants

Service
Product

Service rating : i have been very satisfied with plants received from Gardening Direct in the past.
Product: On this occasion, the plants received were in poor condition as they had become disturbed from their containers during postage. As a result, there were many damaged plants and I have only been able to resuscitate around half of those sent.

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17 Minute(s) ago

Begonia Destiny 24 Large Plants

Service
Product

Service rating : Plants were in a heap when received them. Have tried to resurrect them but not being successful.
Product: Would not buy these plants again. Very disappointed.

No Comment
20 Minute(s) ago

Geranium Red (Trailing) 24 XLarge Plants

Service
Product

Service rating : Great service as always that's why I keep coming back.
Product: Good strong healthy plants, packaged well, just waiting to plant out.

No Comment
24 Minute(s) ago

Geranium Fire Queen 100 Plants + 70 FREE

  • Customer also reviewed:
  • Begonia Sahara 30 Plants + 15 FREE
  • Impatiens Blue Symphony 50 Plants +20 FREE
  • etc.
Service
Product

Service rating : Replaced geraniums with no hassle, but quality is down on previous years
Product: Worst quality I have had in 10 years of using gardening direct. First delivery was crushed and you sent out new stock. New stock was inmature, very weak spindly plants. Not the normal quality I had expected. Consequently have had a lot more failures than normal

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No Comment
26 Minute(s) ago

Clematis Utopia 3 Plants 7cm Pot

  • Customer also reviewed:
  • customer service accelerata
  • Clematis Andromeda 3 Plants 7cm pot
Service
Product

Service rating : Generally good, but still waiting for part of my order and no news on when it will be dispatched
Product: Delivered promptly and in good order

No Comment
29 Minute(s) ago

Oestospermum Akila Collection 12 Mega Plants

Service
Product

Service rating : good service
Product: always good qaulity

No Comment
30 Minute(s) ago

Geranium Tutti Frutti 50 Plants +20 FREE

  • Customer also reviewed:
  • Antirrhinum Rainbow 50 plants +20 FREE
  • Begonia Amber DELIGHT 24 Large Plants
  • etc.
Service
Product

Service rating : I have always used Gardening Direct and have found them very good.
Product: These plants were good They were thrown about in the box on arrival but I didn't loose any.

No Comment
31 Minute(s) ago

Geranium Red (Trailing) 24 XLarge Plants

Service
Product

Service rating : Well packed plants but delivery driver seemed to have a problem with leaving the pack the right way up, even though the package was clearly labelled!
Product: Very pleased with plants, potted them into 9cm pots straight away, rooting well, will pot into 1litres before planting out when frosts have passed.

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No Comment
34 Minute(s) ago

Tomato Moneymaker 12 XLarge Plants

Service
Product

Service rating : very good to deal with
Product: very good plants

No Comment
35 Minute(s) ago

Busy Lizzie (Impatiens) Double 6 XLarge Plants

  • Customer also reviewed:
  • Busy Lizzie (Impatiens) New Guinea Strike 6 XLarge Plants
Service
Product

Excellent service plants received in great condition and well packed for post delivery

No Comment
38 Minute(s) ago

Coloured Grass Collection 12 XLarge Plants

Service
Product

Great service and, in particular, the free delivery on all orders! Looked locally for similar plants and they were so much more expensive I will shop only with Gardening Direct in future, even if it means having to wait for my plants!

No Comment
1 Hour(s) ago

Geranium Verona Dream 50 Plants +20 FREE

  • Customer also reviewed:
  • Begonia Amber DELIGHT 24 Large Plants
Service
Product

Service rating : What you see what you get good all round
Product: See orderpay receive plant enjoy simples

No Comment
1 Hour(s) ago

Geranium Fire Queen 50 Plants +20 FREE

Service
Product

Service rating : Simple to order and delivered at the correct time in the season
Product: Fresh plants in very good condition and packed well.

No Comment
1 Hour(s) ago

Petunia Surfina Classic (Trailing) Red 24 XLarge Plants

  • Customer also reviewed:
  • Begonia Sahara 100 Plants + 70 FREE
  • Busy Lizzie Jigsaw 100 Plants + 70 FREE
Service
Product

Company service excellent

No Comment
2 Hour(s) ago

Begonia Apricot Sparkle (Trailing) 50 Plants + 20 FREE

  • Customer also reviewed:
  • Mystery Plant Offer
  • Impatiens Summer Waterfall 50 Plants +20 FREE
Service
Product

excellent plants

No Comment
2 Hour(s) ago

IMpatiens New Guinea Divine 50 Plants + 20 FREE

  • Customer also reviewed:
  • Begonia Sahara 50 Plants+20 FREE
  • Geranium Parade 50 Plants +20 FREE
Service
Product

Service rating : I thought the service was good. I am glad I ordered medium plugs as last year I lost them all and they had to be replaced with medium
Product: I lost 4

No Comment
3 Hour(s) ago

Busy Lizzie (Impatiens) New Guinea Divine 100 Plants + 70 FREE

  • Customer also reviewed:
  • Alstromeria Mixed 20 Bulbs
  • Geranium Parade 50 Plants +20 FREE
Service
Product

Service rating : products arrived in a short space of time
Product: I am extremely disappointed at the quality of these plants. Out of the number I ordered there are only about 60 which will be fit to plant. most of the plants were so small they died almost immediately. I have bought plants from you for many years but will not buy busy lizzies again

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No Comment
6 Hour(s) ago

Geranium Parade 50 Plants +20 FREE

Service
Product

Service rating : Ease of ordering
Product: Plants smaller than previous years.
Packing could do with slight improvement

No Comment
15 Hour(s) ago

Begonia Destiny 24 Large Plants

  • Customer also reviewed:
  • Begonia Sahara 30 Plants + 15 FREE
Service
Product

Service rating : Placed order for bedding plants mid March 2014 was told would be despatching within 10 days. Emailed this weekend to find when I might get the rest of delivery and was told it will be early May. That does not leave much time for me to transplant to grow on and put in my pots outside after mid May. Very disappointed! Reluctant to order bedding plants again from you.
Product: Had to phone up because 6/7 plants were damaged in transit. Box had been turned over and plants fell out of sections. They have been replaced with 12 new ones. The original plants had poor roots and are not faring very well in my heated greenhouse.

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No Comment
15 Hour(s) ago

Begonia Amber Delight 100 Plants + 70 FREE

Service
Product

Service rating : deliverd in poor condition
Product: when i got the plants they were in poor condition so cus of that i lost 67 of them

No Comment
15 Hour(s) ago

Begonia Sahara Patchwork 50 Plants +20 FREE

Service
Product

Service rating : very satisfactory
Product: plants arrived in excellent condition

No Comment
16 Hour(s) ago

Geranium Parade 50 Plants +20 FREE

Service
Product

Service rating : Geranium are good quality.
Product: Did not 20 plants free, but they were just left in my front garden!

No Comment
16 Hour(s) ago

Geranium Parade 200 Plants + 80 FREE (2nd Delivery Period)

  • Customer also reviewed:
  • Set of 2 14in Easi Hanging Baskets plus 150g Raingel combined offer
  • Petunia New Generation Capri Hardy 100 Plants + 70 FREE
  • etc.
Service
Product

Overall very pleased with quality and value. Will probably not order Busy Lizzie's again unless they improve over the next few days (perhaps unlikely given the lack of sunshine we're having at the moment).

No Comment
16 Hour(s) ago

Begonia Compacta 50 PLants + 20 FREE

  • Customer also reviewed:
  • Geranium Parade 50 Plants +20 FREE
Service
Product

Service rating : I have used your firm for many years and always have a good garden display to the extent that my garden won the best garden in three villages two years ago.
Product: Some were a bit damaged obviously with rough handling . A few have not survived the bruising but the rest are doing well

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No Comment