Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.
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Usually excellent but very slow delivery this time meaning plants went in quite late.
Not always in good condition when it arrives, or items missed.
Repeated phone calls failed to resolve issues. Customer service the worst I have experienced.
Plants are very healthy and well packed to arrive in good condition
Came very quickly beautifully packed.
First class service.
Dismal results with the begonia plants. Having given feedback on them, I was contacted by email by gardening direct and as a result a replacement set of plants was sent to me. They were and still are superb. Service as a result of feedback was excellent. I rate the overall performance only as good because of the disappointment with the original plants. Follow up was excellent.
Excellent choice of plants, well illustrated
Have used on many occasions and rate better than others I have used
No problems, de the garden as we speak
I have used this company for years but the service this year is unbelievably bad. Wrong plant sent, delivery time window much longer than usual. had to contact several times to sort issue with Wrong plant and frankly made to feel like I was lying even though photo proof sent . My money will go elsewhere from now on
Always had good service from gardening direct so am disappointed with the quality this time
very good all round prices quality and delivery allgood
The order was delivered in two parts, the second was weeks after the first and we needed to send a couple of reminders to get it. When the container flowered it was obvious that some of the plants were trailing. we contacted Gardening direct but they were not helpful! I doubt we use GD again.
always had a friendly and useful reply any time that I have needed to call them, would recommend them to anybody for the supply of gardening requirements
Always good, will be using G diect as T & M are useless
Very slow. Company did not reply to emails promptly to explain delay. Just had a general response. Order arrived late. Plants not in good condition on arrival. Will not use this company again.
prompt service, well packed and flowering beautifully
Packaging very poor. Plants in distressed condition and all were out of container.
Service is ok .
plants arrived on time
Ordering and supply ok but delivery has deteriated in recent years. Plants often dry or broken.