Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 77108 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
13 Hour(s) ago

Primrose Sunshine 24 Large Plants

  • Customer also reviewed:
  • 500g Raingel Granules and Plant Feed
  • Pansy Cascadia Trailing (Autumn) 24 Large Plants
  • etc.
Service
Product

These Autumn plants were ,as usual,keenly priced and good quality.
However the trailing plants came too far apart in delivery times.Left me having to hold back on planting out the hanging baskets in order to mix the Pansies and Violas.Reswult means that there will be little ,if any colour until the spring.

Read more
No Comment
16 Hour(s) ago

Pansy Firecracker 24 Large Plants

Service
Product

Good plants,very healthy

No Comment
17 Hour(s) ago

Snowdrops 100 Bulbs

Service
Product

Service rating : As always, promt service
Product: Quality appears excellent.

No Comment
18 Hour(s) ago

Camellia japonica Alba Plena 1 plant 9cm pot

  • Customer also reviewed:
  • Escallonia Apple Blossom 1 Plant 9cm pot
  • Camellia Japonica Debbie 1 plant 9cm pot
Service
Product

The pants were fabulous, but they were knocked down by damaged packaging, which was possibly due to rough handling by the courier

No Comment
21 Hour(s) ago

Daffodil Mix 30 Bulbs

Service
Product

Service rating : no hassle no fuss and quick delivery
Product: they look healthy bulbs the proof will be in the spring

No Comment
22 Hour(s) ago

Sundaville Rose Star 2 Pre Planted Containers

Service
Product

Service rating : Prompt delivery and good correspondence throughout the transaction.
Product: Description of the product excellent, beautiful plants well pact for the journey, plus information of how to care for your plants. Well done.

No Comment
24 Hour(s) ago

Pansy Cascadia (Autumn) 2 Hanging Baskets

Service
Product

Service rating : I had queried delivery dates for this item and the young lady kept in regular telephone contact with me - customer service like that always is a winner for me and reflects in my rating.
Product: What could be easier - just unpack and hang and such good value.

No Comment
26 Hour(s) ago

Spring Flowering Crocus Collection 100 Bulbs

Service
Product

Service rating : Good service.
Product: I can only rate them next spring when the bulbs are due to flower.

No Comment
37 Hour(s) ago

Pansy Cascadia (Autumn) 2 Hanging Baskets

Service
Product

Service rating : Service is generally okay
Product: Products are generally okay

No Comment
37 Hour(s) ago

Pansy Padparadja 24 Large Plants

  • Customer also reviewed:
  • Pansy Zest 24 Large Plants
Service
Product

Nice healthy plants.

No Comment
38 Hour(s) ago

Pansy Cascadia (Autumn) 2 Hanging Baskets

Service
Product

Service rating : I have used Gardening Direct for the past two years and I have found the service to be first class , the plants are very healthy and professionally packed to ensure they are prevented from harm, I have been very satisfied and will always use them for any future purchase.
Product: The hanging baskets arrived in perfect condition, the plants are still in the first stages of growth and as yet will not be in flower, but the plants are healthy and look forward to seeing them produce blooms in the future.

Read more
No Comment
41 Hour(s) ago

Pansy Cascadia (Autumn) 2 Hanging Baskets

Service
Product

Service rating : Excellent service. Easy to use website.
Product: Strong, healthy plants - five star!

No Comment
43 Hour(s) ago

Pansy Cascadia (Autumn) 2 Hanging Baskets

Service
Product

Service rating : Good service very quick delivery
Product: Looks good

No Comment
45 Hour(s) ago

Pansy Cascadia (Autumn) 2 Hanging Baskets

Service
Product

Service rating : Excellent service from beginning to end.
Product: Arrived well packed and watered, nothing to do but hang up.

No Comment
46 Hour(s) ago

Wallflower Wizard 30 Plants + 15 FREE

Service
Product

Service rating : Service has always been good.
Product: Unfortunately when delivered these flowers were in a sad state. However I did telephone to let you know and you kindly sent some plants to replace the broken ones. What survived from the first delivery have started to recover although a little small. The first experience of bad plants from you - I am usually well pleased with my purchases. Probably more the fault of travelling than the actual plants.

Read more
Thank you for your feedback. I notice that you have already contacted us for a resolution to your issue. I hope that this was satisfactory, but if not, we are here to help. Please feel free to call us 01534 876494 and ask for the FEEFO Customer Services team or email customer.services@fpnl.net. We look forward to hearing from you.

Louisa Pallot

Gardening Direct
47 Hour(s) ago

Pansy Cascadia (Autumn) 2 Hanging Baskets

  • Customer also reviewed:
  • Polyanthus High Seas 12 Mega Plants
Service
Product

Service rating : Never had any problems
Product: Pansies flowering well - packing was excellent.

No Comment
30-Oct

Pansy Cascadia (Autumn) 1 Hanging Basket

Service
Product

Service rating : Ok delivery
Product: I've ordered Pansies before with no problems but the ones I ordered appear to be of poor quality, I saw some in Homebase that were more healthy looking and they had reduced them!

Read more
Thank you for your feedback. We would be happy to assist you with any issues or problems you may have. Please feel free to call us 01534 876494 and ask for the FEEFO Customer Services team or email customer.services@fpnl.net. We look forward to hearing from you.

Louisa Pallot

Gardening Direct
30-Oct

Pansy Cascadia (Autumn) 2 Pre-planted Troughs

  • Customer also reviewed:
  • Pansy Cascadia (Autumn) 2 Hanging Baskets
Service
Product

Service rating : Deliveries are normally very good. Would have rated you as excellent but last delivery of troughs and hanging baskets meant we had to almost replant.
Product: Troughs were smaller than envisaged and very pricey considering the number of plants

Read more
As Above
30-Oct

Viola Super Scentsation 24 Large Plants

Service
Product

Service rating : Not as good as they were.
Product: small plugs. wrong colour.

Read more
As Above
30-Oct

Polyanthus High Seas 50 plants + 20 FREE

  • Customer also reviewed:
  • Primrose Rainbow 50 plants + 20 FREE
  • Mystery Plant Offer
  • etc.
Service
Product

up to normal standards

No Comment
29-Oct

Snowdrops 100 Bulbs

Service
Product

Excellent service....

No Comment
29-Oct

Daffodil Dwarf Collection 50 Bulbs

  • Customer also reviewed:
  • Mystery Plant Offer
  • Spring Flowering Crocus Collection 50 Bulbs
  • etc.
Service
Product

Service rating : Excellent, prompt service. Highly recommended.
Product: Bulbs arrived in excellent condition

No Comment
29-Oct

Bergenia Pink Dragonfly 1 Plant 2 Litre

  • Customer also reviewed:
  • Iberis Snowflake 12 Large Round Plants
  • Aster Bright Sparks Autumn 12 Mega Plants
  • etc.
Service
Product

Service rating : i have no other company to compare them with but i think they are o.k.
Product: seems o.k.but until it grows and blooms there is not much to say

No Comment
29-Oct

Photinia fraseri Little Red Robin 1 Plant 9cm Pot

Service
Product

Service rating : Efficient service
Product: Product well packed & in excellent condition

No Comment
29-Oct

Viola Colourburst 100 Plants + 70 FREE

Service
Product

Service rating : Slow to respond to my complaint
Product: Arrived yellow and leggy.

Read more
Thank you for your feedback. I notice that you have already contacted us for a resolution to your issue. I hope that this was satisfactory, but if not, we are here to help. Please feel free to call us 01534 876494 and ask for the FEEFO Customer Services team or email customer.services@fpnl.net. We look forward to hearing from you.

Louisa Pallot

Gardening Direct