Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 81340 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
22 Minute(s) ago

Busy Lizzie (Impatiens) Summer Waterfall 50 Plants +20 FREE

Service
Product

plants arrivered healthy

No Comment
1 Hour(s) ago

Begonia Sahara 100 Plants + 70 FREE

Service
Product

Service rating : Very efficient and speedy and professional
Product: Arrived well packaged and were extremely healthy very pleased indeed

No Comment
2 Hour(s) ago

Begonia Sahara 100 Plants + 70 FREE

Service
Product

Service rating : I've used the Company previously. Plants are good value for money.
Product: Plants were well packed and in good order.

No Comment
2 Hour(s) ago

Begonia Sahara 100 Plants + 70 FREE

Service
Product

Service rating : Plants sent too early for the Scottish climate!
Product: Plants were too big, and very difficult to plant on without damaging the plant.

No Comment
2 Hour(s) ago

Geranium Tutti Frutti 100 Plants + 70 FREE

  • Customer also reviewed:
  • Geranium Fire Queen 100 Plants + 70 FREE
  • Marigold African Sun Mix 50 Plants + 20 FREE
  • etc.
Service
Product

Still awaiting some plants

No Comment
2 Hour(s) ago

Begonia Sahara 100 Plants + 70 FREE

  • Customer also reviewed:
  • Dahlia Jewel 50 Plants +20 FREE
Service
Product

Every time I receive my order I have you have to send replacements because the quality is poor,do you have quality control.???????????

No Comment
2 Hour(s) ago

Busy Lizzie (Impatiens) Jigsaw 50 Plants +20 FREE

Service
Product

Service rating : Service was good no issues
Product: Ordering was easy and plugs arrived well packaged and in good condition.

No Comment
2 Hour(s) ago

Busy Lizzie (Impatiens) Jigsaw 50 Plants +20 FREE

  • Customer also reviewed:
  • Spring Jersey Royals 4lbs (1.8kg)
Service
Product

Service rating : Good service & excellent plants
Product: Most survived I expect to loose some

No Comment
3 Hour(s) ago

Busy Lizzie (Impatiens) Summer Waterfall 50 Plants +20 FREE

Service
Product

Service rating : Very good j
Product: They are coming along nicely just waiting to get them out in proper place when weather changes

No Comment
3 Hour(s) ago

Begonia Sahara 100 Plants + 70 FREE

  • Customer also reviewed:
  • Busy Lizzie (Impatiens) Summer Waterfall 50 Plants +20 FREE
Service
Product

Service rating : Always quick service.
Product: good plants growing well to date.

No Comment
3 Hour(s) ago

Busy Lizzie (Impatiens) Jigsaw 50 Plants +20 FREE

Service
Product

Service rating : excellent service, buy plants from you every year
Product: lovely plants as usual

No Comment
4 Hour(s) ago

Marigold African Vanilla 50 Plants + 20 FREE

  • Customer also reviewed:
  • Busy Lizzie (Impatiens) Summer Waterfall 50 Plants +20 FREE
  • Dahlia Jewel 50 Plants +20 FREE
Service
Product

Service rating : plants were delivered when they said they would and all in good condition prices are hard to beat
Product: arrived in excellent condition and never lost one as you sometimes do since being potted up they are thriving

No Comment
4 Hour(s) ago

Viola Ochre (Trailing) 100 Plants + 70 FREE

Service
Product

Service rating : very good customer service
Product: good

No Comment
4 Hour(s) ago

Salvia Desert Fire 50 Plants +20 FREE

  • Customer also reviewed:
  • Begonia Sahara 50 Plants+20 FREE
Service
Product

Service rating : Satisfied with the service
Product: Plants as described, they have grown on well in my small greenhouse propagator

No Comment
5 Hour(s) ago

Hebe First Light 1 Plant 3 litre

  • Customer also reviewed:
  • Deluxe Secateurs Half Price Offer 1 Pair
Service
Product

Service was good.

No Comment
5 Hour(s) ago

Dianthus Gem 50 plants +20 FREE

Service
Product

Service rating : plants arrived as specified on time
Product: all plants healthy . now lpanted out

No Comment
7 Hour(s) ago

Begonia Sahara 100 Plants + 70 FREE

Service
Product

Service rating : Service and delivery very good. Package of plants excellent.
Product: The plants were in a very good condition when received and at the present time
progressing very well.. I must point out however that there were quite a few blank spaces in the containers, which meant that having ordered 340 plants my final total amountd to 319.I did not complain at the time due to the fact that this problem can occur with such small plants.

Read more
No Comment
7 Hour(s) ago

Busy Lizzie (Impatiens) New Guinea Divine 50 Plants + 20 FREE

Service
Product

No complaints regarding quality of plants. The firm used to deliver then was unacceptable. We arrived home to find a note saying plants near shed in garden.
These had been thrown over the locked gate and were found upside down on the ground,despite your information stating carton contained live plants. Very annoyed.
Will be reluctant to order anything further unless you can convince me this method of delivery will not happen again. Mrs M Barrett.

Read more
Good Afternoon Mrs Barrett, It was so nice talking to you earlier to discuss the delivery that you received and I do apologise for the poor delivery that you received from our carrier. I'm delighted to hear that your plants are ok, any further problems with the growing please do call or email, I will pass this complaint on to my colleague who deals with our carrier for investigation, have a good evening, kind regards,

Emma Carter

Gardening Direct

7 Hour(s) ago

Lobelia Royal Blue 50 Plants + 20 FREE

  • Customer also reviewed:
  • Busy Lizzie (Impatiens) Jigsaw 50 Plants +20 FREE
  • Geranium Fire Queen 50 Plants +20 FREE
Service
Product

Always pleased with quality and quantity of plants. I place an order every year.

No Comment
8 Hour(s) ago

Viola Ochre (Trailing) 100 Plants + 70 FREE

Service
Product

Service rating : Fast and very efficient. Thank you.
Product: Beautiful little plug plants. So healthy and a beautiful green when I opened the box. Having said that I have never had a bad order from you - so no nasty surprises. Long mar this continue.

No Comment
8 Hour(s) ago

Begonia Sahara 50 Plants+20 FREE

Service
Product

Will buy again.

No Comment
9 Hour(s) ago

Busy Lizzie (Impatiens) Summer Waterfall 50 Plants +20 FREE

Service
Product

Service rating : rectified my problem immediatley
Product: first one were sent out too early for my region but were replaced straight away

No Comment
9 Hour(s) ago

Geranium Parade 100 Plants + 70 FREE

  • Customer also reviewed:
  • Begonia Destiny 100 Plants + 70 FREE
Service
Product

We are still waiting for our plant food and was promised 170 plants which when received only 134. Please ensure the plant food is despatched

Read more
It was lovely talking with you earlier to discuss the number of plants that you received and the missing plant feed. I can happily confirm I have issued a replacement of Geranium Parade in the medium plants and also replaced the plant feed which will arrive with you shortly, enjoy your weekend and gardening, best wishes,

Emma Carter

Gardening Direct

9 Hour(s) ago

Busy Lizzie (Impatiens) New Guinea Divine 50 Plants + 20 FREE

  • Customer also reviewed:
  • Salvia Sizzler 50 Plants +20 FREE
  • Petunia Tumbelina (Scented) 12 Large Plants
  • etc.
Service
Product

Service rating : no problems. still awaiting more plants
Product: a couple lost in transit and a few more in the greenhouse

No Comment
10 Hour(s) ago

Lupin Gallery Dwarf 12 Large Round Plants

Service
Product

Although the parcel was marked "this way up live plants" they were still thrown over my 8 foot gate damaging 3 plants! No way do I blame you just a couldn't care less courier

No Comment