Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 111080 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
52 Minute(s) ago

Lupin Gallery Dwarf 12 Large Round Plants

So far so good, I would have preferred that they inform you when the items are expected to be delivered rather than me as a customer having to email them to find out.

Read more
No Comment
3 Hour(s) ago

Coloured Grass Collection 12 Large Round Plants

As usual good quality plants and good delivery times

No Comment
3 Hour(s) ago

Gaillardia Arizona Red 3 Plants 1 Litre

Excellent service and well packed goods.

No Comment
13 Hour(s) ago

Busy Lizzie (Impatiens) Double Deluxe 100 Plants + 70 FREE

  • Customer also reviewed:
  • Busy Lizzie (Impatiens) Double Deluxe 170 Plants

Quick delivery and plants arrived in good condition without any losses.

Read more
No Comment
16 Hour(s) ago

Dianthus Gem (Autumn) 12 Mega Plants

  • Customer also reviewed:
  • Mystery Plant Offer
  • Pansy Strawberry Rose 12 Mega Plants

The 3 items ordered were all delivered in damaged condition. Some of the plaants were dead or dying and others had been broken or damage in transit. I was only able to replant about 50% of the plants. I have hade similar problems prviously. I wiil not be ordering again. Hugh Mulcock

No Comment
18 Hour(s) ago

Sweet William Vesuvio 24 Large Plants

Very good plants

No Comment
22 Hour(s) ago

Geranium Zonal Collection 6 x 12cm pots

Great company and service

No Comment
26 Hour(s) ago

Pansy Can Can (Autumn) 12 Mega Plants

very good reliable company

Read more


Thank you for taking the time to give us your feedback for Gardening Direct.

We appreciate your kind words and your custom. I hope that we can keep up this level of service and carry on delivering strong and healthy plants to you.

Have a lovely Sunday,

Kind Regards,
Sophie Watson
Customer Service

37 Hour(s) ago

Perennial Prism 24 Large Plants

Part of my one and only purchase from you, missed out the plant feed I had paid for

No Comment
37 Hour(s) ago

Lucky Dip Perennials 6 Plants x 1 Litre

Plants were well packaged and arrived on time.

Read more


Thank you very much for taking the time to give us your feedback for Gardening Direct.

Our packaging team do work hard to ensure that your plants arrive to you in fantastic condition. It is lovely to hear that they came to you as such.

I'm so glad that they were ready to go straight into your garden, I hope that they bloom for seasons to come.

Kind Regards,
Sophie Watson
Customer Service

40 Hour(s) ago

24 Large Plants AUtumn Mix of 4 Varieties + FREE Plant Food

I find they have a great range

Read more


Thank you for your review on Gardening Direct.

We do pride ourselves on having a good variety of products.

We are glad that you have found the condition to be in good for planting out in you garden, this is very important to us.

I hope they bloom and look stunning in the drabber months.

Kind Regards,
Sophie Watson
Customer Service.

40 Hour(s) ago

Over £50 Spend Offer Pansy Grand Fragrance 24 Plants

Cannot tell yet nothing received

Read more


Thank you for taking the time to give us your feedback for Gardening Direct.

I have investigated and found that your order consists of Bulbs.

Our Dispatch dates for everything in our Bulb range does not commence under early- mid October.

I hope that this was of some assistance to you.

Thank you,
Kind Regards,
Sophie Watson
Customer Service

40 Hour(s) ago

Coreopsis Sunfire 12 Large Round Plants

SERVICE WAS GOOD

Read more


Thank you so much for taking the time to give us your review for Gardening Direct.

We are very happy to hear that we managed to resolve the issues you experienced. I hope that it won't deter you from returning to us.

I hope that the matter has been rectified and that you have something to fill the gaps.

Kind Regards,
Sophie Watson
Customer Service

43 Hour(s) ago

Aubretia Royal Mix 24 Large Tray PLantS

I am satisfied with the ordering response and delivery, packaging etc. My hesitancy is over quality of products which I have tried to explain below.

Read more
No Comment
44 Hour(s) ago

24 Large Plants AUtumn Mix of 4 Varieties + FREE Plant Food

pleased with quick service

No Comment
45 Hour(s) ago

Polyanthus High Seas 24 Large Plants

Lovely plants

No Comment
46 Hour(s) ago

Bellis Belle 70 Plants

  • Customer also reviewed:
  • Primrose Rainbow 70 Plants
  • Pansy Colourburst (AUTUMN) 70 Plants

Excellent customer service

No Comment
46 Hour(s) ago

Primrose Rainbow 12 Mega Plants

Good value.

No Comment
47 Hour(s) ago

24 Large Plants AUtumn Mix of 4 Varieties + FREE Plant Food

Perfect.

Read more


Thank you for taking the time to review Gardening Direct. We are delighted to know your Autumn Mix plants arrived as expected and in tip top condition. We hope they are giving you a wonderful display and we look forward to hearing from you again soon.

Kind Regards

Courtney Wild
Customer Service

24-Sep

24 Large Plants AUtumn Mix of 4 Varieties + FREE Plant Food

It would be extremely helpful if the recipient knew in advance approximately when the plants might be arriving.

No Comment
24-Sep

24 Large Plants AUtumn Mix of 4 Varieties + FREE Plant Food

Ive been a customer of Gardening Direct for a number of years and always found them reliable with reasonable prices

No Comment
24-Sep

Sweet William Fragrant Fever 12 Mega Plants

  • Customer also reviewed:
  • Primrose Blue Jeans 12 Mega Plants

I was kept aware of when the plants were being delivered so that we were aware of their movement.

Read more


Thank you for taking the time to review Gardening Direct. We are delighted to know your Sweet William's arrived at the correct time and in a good condition. We hope they will thrive for you this year and we look forward to hearing from you again soon.

Kind Regards

Courtney Wild
Customer Service

24-Sep

24 Large Plants AUtumn Mix of 4 Varieties + FREE Plant Food

They offered what I was looking for- a small collection of mixed bedding plants suitable for a few planters. The order was dealt with easily and the plants arrived in good condition.

No Comment
24-Sep

Polyanthus High Seas 12 Mega Plants

Easy website to use

No Comment
24-Sep

Primrose Harlequin 12 Mega Plants

Arrived in very good condition.

No Comment