Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 91056 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
11 Hour(s) ago

Petunia Bolero 24 Large Plants

Usually excellent but very slow delivery this time meaning plants went in quite late.

No Comment
11 Hour(s) ago

Petunia Surfinia Classic Trailing Mix 2 Pre-Planted Hanging Baskets

  • Customer also reviewed:
  • FUCHSIA TRAILING 2 PRE-PLANTED HANGING BASKETs
  • customer service accelerata

Not always in good condition when it arrives, or items missed.

No Comment
12 Hour(s) ago

Begonia Super Landscaping Mix 24 Large Plants

  • Customer also reviewed:
  • Begonia Stars 12 Mega Plants

Repeated phone calls failed to resolve issues. Customer service the worst I have experienced.

Read more
No Comment
13 Hour(s) ago

Petunia Surfinia Classic Trailing Mix 2 Pre-Planted Hanging Baskets

  • Customer also reviewed:
  • Mystery Plant Offer
  • Busy Lizzie (Impatiens) Jigsaw 50 Plants +20 FREE

No complaints

No Comment
13 Hour(s) ago

Lobelia Royal Blue 50 Plants + 20 FREE

  • Customer also reviewed:
  • Busy Lizzie (Impatiens) Jigsaw 24 Large Plants

Plants are very healthy and well packed to arrive in good condition

Read more
thank you for taking the time to provide us with a review concerning your order of Lobelia Royal Blue plants that you received earlier this year from Gardening Direct. I am delighted to see that you felt as though you received both excellent service and produce and we look forward to hearing from you in the future. Have a lovely day and happy gardening! Warm regards,

Hayley Wheeler
Gardening Direct.

18 Hour(s) ago

Petunia Surfinia Classic Trailing Mix 2 Pre-Planted Hanging Baskets

  • Customer also reviewed:
  • FUCHSIA TRAILING 2 PRE-PLANTED HANGING BASKETs
  • Blue Mixed Floral 2 PrePlanted Hanging Baskets

no probs.

Read more
Thank you for your nice review for Gardening Direct, we are glad to hear that your plants and hope to hear from you again soon, Kindest Regards,


Reuben Crespel,


Gardening Direct

21 Hour(s) ago

Begonia Apricot Sparkle Trailing 2 Pre-Planted Hanging Baskets

Came very quickly beautifully packed.

Read more
Thank you for your kind review for Gardening Direct, we are so happy to hear that your plants arrived quickly and that they have turned out so well, We hope to hear from you again soon, Kindest Regards,


Reuben Crespel


Gardening Direct

22 Hour(s) ago

Petunia Surfinia Classic Trailing Mix 2 Pre-Planted Hanging Baskets

First class service.

Read more
following on from our earlier conversation on the phone I can confirm that the discussed form of compensation is on it's way to you and should be with you sometime next week. We look forward to hearing from you next. Have a lovely day and take care. Warm regards,

Hayley Wheeler
Gardening Direct.

30 Hour(s) ago

Portulaca Lazy Days 24 Large Plants

Dismal results with the begonia plants. Having given feedback on them, I was contacted by email by gardening direct and as a result a replacement set of plants was sent to me. They were and still are superb. Service as a result of feedback was excellent. I rate the overall performance only as good because of the disappointment with the original plants. Follow up was excellent.

Read more
No Comment
33 Hour(s) ago

Begonia Cascade Pendula 2 Pre Planted Hanging Baskets

Excellent choice of plants, well illustrated

Read more
Thank you for your lovely review for Gardening Direct, we are so happy to hear that your Busy Lizzies have arrived safely and you were so happy with them, we hope to hear from you again soon, Kindest Regards,



Reuben Crespel


Gardening Direct

35 Hour(s) ago

Gazania Sunrise Mix 24 Large Plants

  • Customer also reviewed:
  • Lantana Tropic 6 Large Plants

Excellent

Read more
Thank you for your lovely email for Gardening Direct, we are so happy to hear that your Gazania Sunrise have arrived safely and you were so happy with them, we hope to hear from you again soon, Kindest Regards,



Reuben Crespel


Gardening Direct

38 Hour(s) ago

Begonia Apricot Sparkle (Trailing) 12 Mega Plants

Have used on many occasions and rate better than others I have used

Read more
We are delighted to receive your review for Gardening Direct and so nice to hear that you were pleased with the Begonia Apricot Sparkle. We love it when you let us know we are doing well, and thanks for the really great review.

Adam Eggleston
Gardening Direct

40 Hour(s) ago

Begonia Amber Delight 12 Mega Plants

No problems, de the garden as we speak

Read more
Nice to have seen your review of Gardening Direct and nice that your Begonia Amber Delight are doing so well. We value our customers loyalty and look forward to hearing from you again. Best wishes,

Adam Eggleston
Gardening Direct

40 Hour(s) ago

Tropical Canna Collection 3 Plants 9cm Pot

  • Customer also reviewed:
  • Begonia Champagne 6 Tubers
  • Pennisetum Fireworks 1 Plant 9cm Pot

I have used this company for years but the service this year is unbelievably bad. Wrong plant sent, delivery time window much longer than usual. had to contact several times to sort issue with Wrong plant and frankly made to feel like I was lying even though photo proof sent . My money will go elsewhere from now on

Read more
Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your order plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

40 Hour(s) ago

Bacopa Snowtopia & Bluetopia Mix 24 Large Plants

Always had good service from gardening direct so am disappointed with the quality this time

Read more
Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Becopa Snowtopia & Bluetopia plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

41 Hour(s) ago

Busy Lizzie (Impatiens) New Guinea Divine 24 Large Plants

  • Customer also reviewed:
  • Petunia Bolero 24 Large Plants

very good all round prices quality and delivery allgood

Read more
We are delighted to receive your review for Gardening Direct and so nice to hear that you were pleased with the Busy Lizzie New Guinea Divine. We love it when you let us know we are doing well, and thanks for the really great review.

Adam Eggleston
Gardening Direct

41 Hour(s) ago

Begonia Gold Balcony 1 Pre Planted Container

  • Customer also reviewed:
  • Begonia Champagne 1 Pre Planted Hanging Basket

The order was delivered in two parts, the second was weeks after the first and we needed to send a couple of reminders to get it. When the container flowered it was obvious that some of the plants were trailing. we contacted Gardening direct but they were not helpful! I doubt we use GD again.

Read more
Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your order of plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

42 Hour(s) ago

Geranium Parade 50 Plants +20 FREE

  • Customer also reviewed:
  • Begonia Sparkle (Trailing) 24 Large Plants

always had a friendly and useful reply any time that I have needed to call them, would recommend them to anybody for the supply of gardening requirements

Read more
We are delighted to receive your review for Gardening Direct and so nice to hear that you were pleased with the Geranium Parade. We love it when you let us know we are doing well, and thanks for the really great review.

Adam Eggleston
Gardening Direct

43 Hour(s) ago

Petunia Bolero 24 Large Plants

Always good, will be using G diect as T & M are useless

Read more
Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Petunia Bolero plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

43 Hour(s) ago

Sweet Pea Sugar & Spice 12 Mega Plants

Very slow. Company did not reply to emails promptly to explain delay. Just had a general response. Order arrived late. Plants not in good condition on arrival. Will not use this company again.

Read more
Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Sweet Pea Sugar & Spice plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

43 Hour(s) ago

Begonia Amber Delight 12 Mega Plants

prompt service, well packed and flowering beautifully

Read more
Thanks for your review for Gardening Direct on Feefo, I am glad you are happy with your Begonia Amber Delight and will do so for a long time, and of course, enjoy your gardening. Kind regards

Adam Eggleston
Gardening Direct

43 Hour(s) ago

Busy Lizzie (Impatiens) Summer Waterfall 24 Large Plants

Packaging very poor. Plants in distressed condition and all were out of container.

Read more
Thank you for your review of Gardening Direct. I am sorry to hear of the issues you have received with damage in transit to your order but I am delighted to see from your account that compensation has been issued. If you have any further issues please do not hesitate to contact us. Have a nice day.

Adam Eggleston
Gardening Direct

43 Hour(s) ago

Portulaca Lazy Days 2 Pre Planted Hanging Baskets

Service is ok .

Read more
Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Portulaca Lazy Days Hanging Basket plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

43 Hour(s) ago

Begonia Apricot Sparkle (Trailing) 24 Large Plants

plants arrived on time

Read more
Great speaking to you just now. I am sorry to hear of the issued you had with the growth of your Begonia Apricot Sparkle plants. I can confirm that your voucher has now been issued & will be with you shortly. If you have any further issues please do not hesitate to contact us. Have a nice day,

Adam Eggleston
Gardening Direct

43 Hour(s) ago

Geranium Balcony (Trailing) 24 Large Plants

Ordering and supply ok but delivery has deteriated in recent years. Plants often dry or broken.

Read more
Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your order plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct