Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 89260 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
7 Hour(s) ago

Begonia Cascade Pendula 2 Pre Planted Hanging Baskets

Service
Product

Service rating : The plants were much better packed this year
Product: They are quite spectacular and have been much admired.

No Comment
9 Hour(s) ago

Begonia Gold Balcony 2 Pre Planted Hanging Baskets

Service
Product

Service rating : Having had to complain in the past it will take time to restore my faith in the Company but the latest purchase (see below) is outstanding
Product: An outstanding hanging full of colour, flowers and a hit with the neighbours

Read more
Good Evening Mr Heawood, It was so nice to receive your review for begonia gold balcony 2 pre planted hanging baskets for Gardening Direct. I am pleased to hear that you are happy with your purchase and that you rate our service good, may your baskets continue to flourish and provide a brilliant display for all your neighbours to admire, Gardening Direct do value your custom and comments and will look forward to hearing from you again, best wishes,

Emma Carter

Gardening Direct

15 Hour(s) ago

Fuchsia (Climbing) Lady in Black 6 LARGE Plants

Service
Product

Service rating : The copany & service was ok .

BUT
Product: The plants that you sent were Lady Boothby not what was ordered as you said, had run out .
I think instead of just sending you should have asked if they would have been exceptabale, we already have miss boothby round the garden.

Read more
Good Afternoon Mrs Fossey, I do apologise for an alternative fuchsia being despatched, I can confirm I have issued you with a voucher which will arrive by post with you shortly, have a good weekend and enjoy your gardening, regards,

Emma Carter

Gardening Direct

16 Hour(s) ago

Fuchsia (Climbing) Lady in Black 6 LARGE Plants

Service
Product

Service rating : Every plants that I have had from you have been lovely and I will carry on sending for them.
Product: They are growing better now and looking lovely, although not flowers yet. The weather has not been as it should have been so poor things have suffered from that, but now they are now.

Read more
No Comment
17 Hour(s) ago

Fuchsia (Climbing) Lady in Black 6 LARGE Plants

Service
Product

Service rating : All delivered when told they will be
Product: Replacement plants good but not the ones I ordered!

No Comment
18 Hour(s) ago

50 Litres Super Compost

  • Customer also reviewed:
  • Begonia Apricot Sparkle Trailing 1 Pre-Planted Hanging Basket
  • Begonia Sparkle Trailing Mix 1 Pre-Planted Hanging Basket
Service
Product

Service rating : Service was good
Product: Excellent stuff

No Comment
18 Hour(s) ago

Carnivorous Plants Collection A

  • Customer also reviewed:
  • Fuchsia (Climbing) Lady in Black 6 LARGE Plants
Service
Product

Service rating : Highly efficient yet friendly service. Some of the fuchsias were damaged in transit - no fault of Gardening Direct - but 6 new ones were dispatched immediately and are ding well.
Product: The plants arrived in perfect condition thanks to ingenious packaging. They were bigger than I expected, and have made good growth. I find them fascinating.

Read more
No Comment
20 Hour(s) ago

Casablanca 2kg Potatoes

  • Customer also reviewed:
  • Maris Piper 2kg Potatoes
Service
Product

Service rating : Quality products and service
Product: Great potato

No Comment
27 Hour(s) ago

Begonia Gold Balcony 2 Pre Planted Hanging Baskets

Service
Product

Service rating : Baskets were received promptly and very well packaged. Didn't really know what to expect as i am a first time orderer and to be honest were quite disappointed when they came as they were just foliage. I was proved very wrong as they are now very beautiful established baskets.
Product: Absolutely delighted with how my baskets have flourished. Big double begonias cascade from both baskets in beautiful shades of orange and yellow. Well worth the money and will be ordering them again.

Read more
No Comment
28 Hour(s) ago

Osteospermum Terra Collection 12 Large Plants

Service
Product

Service rating : Plants arrived in good condition & all have survived well.
Product: An excellent show of flowers in tubs & the garden itself. Thanks.

No Comment
29 Hour(s) ago

Chilli Peppers Very Hot 6 Large Ready Plants

Service
Product

Service rating : Their products were generally of the highest quality
Product: Plants received were dead

Read more
thank you for your review, we were sorry to hear that your plants arrived to you in such a bad condition, I can see my colleague has issued you with compensation and helped you with your enquiry, we look forward to hearing from you again soon, kindest regards,

Lyndsey Battrick

Gardening Direct

32 Hour(s) ago

Begonia Apricot Sparkle (Trailing) 12 Mega Plants

Service
Product

Service rating : The begonia plants were in good condition, although there were only 11 plants instead of 12, one cell was full of compost, no loose plant anywhere in the box to fill the space.
Product: The remaining 11 plants are flourishing in a hanging basket, this is the first time I have grown this trailing variety, and I am very pleased with the result, even though there are only 11 of them!

Read more
No Comment
34 Hour(s) ago

Begonia Cascade Pendula 2 Pre Planted Hanging Baskets

Service
Product

Service rating : I was sent the wrong plants in my hanging baskets and when I rang them they replaced them with no hesitation
Product: Slow to start but now look really good

No Comment
41 Hour(s) ago

Hebe First Light 1 Plant 9cm Pot

  • Customer also reviewed:
  • Sambucus nigra Black Lace 1 Plant 9cm pot
  • Deluxe Secateurs Half Price Offer 1 Pair
Service
Product

Service rating : over the years I have purchased from you and been pleased but sadly this time not
Product: I think plant was not strong enough it is in garden and looks the same still hoping.

Read more
thank you for your review. I am sorry to hear this, and maybe the weather has played a part in this. However, I have made a note of your comments on your record and if it does not improve as well as it should please contact me at henry@fpnl.net. Kind Regards

Henry Corrigan

Gardening Direct

29-Jul

Geranium Burgundy Bicolour (Trailing) 24 Large Plants

  • Customer also reviewed:
  • Shrub Offer 1 Wisteria Amethyst Falls 9cm Pot
  • Geranium Balcony (Trailing) 24 Large Plants
  • etc.
Service
Product

Fast delivery good quality

No Comment
29-Jul

Gazania Sunrise Mix 50 Plants + 20 FREE

  • Customer also reviewed:
  • Busy Lizzie (Impatiens) Blue Symphony 50 Plants +20 FREE
Service
Product

Service rating : thanks for the replacement plugs which I received promptly and in perfect condition.
Product: plants are not really flowering although there has been very little sun or heat in the north coast of n.ireland where i live.

No Comment
29-Jul

Shady Border Collection 6 Large Round Plants

  • Customer also reviewed:
  • Perennial Mixed Collection 12 Large Round Plants
Service
Product

Plants received in good condition and sucessfully planted on

No Comment
29-Jul

Geranium Red (Trailing) 24 Large Plants

Service
Product

Service rating : Fine
Product: Some of the plants I received were of poor quality, when I phoned about this, new plants were dispatched straight away.

No Comment
29-Jul

Begonia Apricot Sparkle (Trailing) 12 Mega Plants

Service
Product

The item came in perfect condition and well packaged.

No Comment
29-Jul

Lobelia Trail Away (Trailing) 50 Plants +20 FREE

  • Customer also reviewed:
  • Begonia Destiny 50 Plants +20 FREE
  • Mystery Plant Offer
  • etc.
Service
Product

PLANTS ARRIVED AT VERY DIFFERENT TIMES ( 3 WEEKS APART ) WHIHC WAS DISAPPOINTING

No Comment
29-Jul

Gaillardia Goblin 24 Large Round Plants

  • Customer also reviewed:
  • Coloured Grass Collection 24 Large Tray Plants
Service
Product

I bought a camellia last autumn. The leaves started to go brown from the tips. I asked at Wisley & was told to repot freeing the small fibrous roots more but with care . All is now well. Perhaps this should be made clear in your helpful planting notes.

No Comment
29-Jul

Heuchera Sweet Tea 1 Plant 2 Litre

  • Customer also reviewed:
  • Gazania Firecracker 12 Mega Plants
  • Nicotiana Essence 12 Mega Plants
  • etc.
Service
Product

Service rating : Plants have been v good in the past but last orders have arrived damaged and dried out. Won't be ordering again
Product: First delivery was tipped out of pot and damaged, was replaced at no cost but was still delivered on its side.

Read more
thank you for your review. I do apologise that your plants were mishandled in transit. We hope your plants have now recovered and are giving you a nice display. If I can be of any further help please contact me. Kind Regards,

Henry Corrigan

Gardening Direct

29-Jul

Petunia New Generation Capri Hardy 100 Plants + 70 FREE

  • Customer also reviewed:
  • Begonia Destiny 100 Plants + 70 FREE
  • Begonia Sahara 100 Plants + 70 FREE
  • etc.
Service
Product

Service rating : I love ordering my plants from gardening direct
Product: my plants are really good

Read more
thank you for your review for Gardening Direct. It is nice to hear your Petunia New Generation Capri Hardy plants are doing so well and I hope they continue to do so. Kind Regards,

Henry Corrigan

Gardening Direct

29-Jul

Lobelia Royal Blue 50 Plants + 20 FREE

  • Customer also reviewed:
  • Cordyline Torbay Dazzler 1 Plant 9cm
  • Acer Palmatum Atropurpureum 1 Plant 9cm pot
  • etc.
Service
Product

Service rating : Everything I have bought from you has been first class
Product: They are looking really good

Read more
thank you for your review. I am sorry to hear this, and to make amends for the situation I have organized for a voucher to be sent which you can use against a future order. Kind Regards,

Henry Corrigan

Gardening Direct

29-Jul

Phlox Collection 6 Large Round Plants

  • Customer also reviewed:
  • Penstemon Taffy Collection 6 XLarge Plants
Service
Product

Service rating : Keep me imformed of purchase and delivery, also reasonably priced.
Product: Not a single one of the plants were in their container. Tried, unsuccessfully, to keep them alive.

Read more
thank you for your review. I am sorry to hear this as this is highly unusual. To compensate you for the loss of plants I have arranged for a voucher to be sent in the post which you can use against a future order. Enjoy the rest of your day. Kind Regards,

Henry Corrigan

Gardening Direct