Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.
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Service rating : I am more than pleased with the quality of the seeds and of the despatching of them. I am looking forward to the growing and eating of all my vegetables. I shall definitely recommend Gardening Direct and I am therefore looking for more seeds and plants, etc. to grow as I am sure that I am on to a winner with Gardening Direct.Product: Good quality seeds and packaged very well. I shall definitely be buying more from Gardening Direct and recommend them.
Service rating : Customer Care is excellent - Gardeing Direct easily contactable either by e-mail -where responses always promptly vreceived - or by phone.Product: Recipient very pleased with carnations, colours excellent as well as in tight bud which looked good opening and stayed fresh for good length of time.
Service rating : This is the second time that I have ordered flowers because the service is excellent.Product: These carnations could not be bettered any where!
Service rating : As always, highly efficient serviceProduct: Good quality items.
Service rating : Easy to use website, nice to know p & p inc.Product: All bulbs bloomed, lovely flowers.
Delivery fine and plants ngood condition.
Service rating : I am most impressed with this company. I have ordered my plant plugs from them over the years and this is the second year I have sent floral gifts to friends at Christmas.Product: From the feedback from the people I have send these Azalea Plants to, they are very impressed with the plants and very happy with them as they are in full bloom.
Service rating : greater proximity to delivery dateProduct: One delivery to Heather Breeze had carnation heads cut off, replacements also had some heads cut off. This could be due the delivery man throwing the box over the back fence and hitting a wall. As seen by a neighbour.
Service rating : I have just made contact with recipients of this Xmas gift. There was a problem with e-mail providers so I used 'old fashioned' telephone communication and found my family were delighted with this gift particularly the recipient of the bear!! who is her constant companion. Usual good service from Gardening Direct. Thank you.Product: See above for comments. The flowers were of your Jersey growers' usual excellent quality.
My niece was delighted with her surprise gift and she has phoned since to say how lovely the bulbs are
I am being swamped with youre mail offeers Please stop NOW Am considering stopping Placing any further orders.
Service rating : In this instance the service was very bad especially as these were required for Xmas. I rang G.Direct at least twice and did get a promise of some sort of compensation and mymoney back. In tjheir favourt I did receive refund but did not make up for dissapointment. Am still waiting for compensation.Product: This order was placed in November for delivery for Xmas. I did not receive this item and Gardening Direct knew it had not been delivered. It was however delivered after xmas but I did not accept because the box was damaged and could see quite clearly that the contents were not intact.
Service rating : I have been using Gardening Direct for a few years and have not found any problemsProduct: Nice surprise when this came as I wasn't expecting it.
Service rating : Web site easy to use and plant arrived in time for Christmas as promised.Product: bulbs were pushed in anyhow. soil everywhere and some leaves damaged.
Service rating : never disappointedProduct: still blooming excellent
Service rating : My order was processed efficientlyProduct: I understood that the order would be delivered during Christmas week but it arrived on 19 December and by Christmas Day (less than a week) half of the carnations were very droopy. I had hoped that they would last at least 2 weeks and am disappointed as both my orders were gifts.
Service rating : The order was dealt with efficiently.Product: When I placed the order I was informed that delivery would be during Christmas week. However it was delivered too early on 19 December and by Christmas Day (less than a week) half of the flowers were very droopy. I am disappointed as I thought they should last at least 2 weeks.
Gift flowers and bulb planter delivered satisfactorily
Service rating : always good service & excellent qualityProduct: all the people that received them were highly delighted
Service rating : Good customer serviceProduct: Quality of flowers was poor 1 flower broken and 1 drooping on arrival another 3 drooping within 3 days, disappointed as sent as a present. But on the plus side Gardening Direct's response to the complaint was very good, they sent out a replacement and the flowers were very good.
Service rating : Very good service from your staff when I had a queryProduct: As these potatoes were sent to friends as a present I cannot comment on their quality or taste.
Service rating : the service as always is excellentProduct: the Jersey Royals were beautiful just in time for Christmas everyone enjoyed them it was a nice change
Service rating : Excellent service from the staff as I ordered on the telephone.Product: Hyacinths appreciated by the recipients. Thank you.
Service rating : Service was good, no issues.Product: Product made a good christmas present