Whether it’s through our nationwide chain of associated florists or through our own central floristry department, we always strive to provide the highest quality in flowers and gifts.
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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
The only (slight) quibble I have is that I specifically asked for a Saturday delivery to be home for it and they just left the box at the door (I was home all day).
Service rating : Excellent customer service & next day delivery even when ordered late at night. Highly recommended!Product: Didn't realise the watering can had 'Baby' written on it but the florist rang me to query as the card said 'Happy Birthday Nanny'. They changed it for something similar but still as stunning! Gorgeous flower arrangement & the recipient was over the moon. Thank you!!
Service rating : Good efficient service. Flowers delivered when requested.Product: Didn't see flowers but was informed that they were beautiful
Service rating : Excellent same day deliveryProduct: Beautiful arrangement. Recipient was very happy.
How did the flowers get delivered to a completely dissimilar address. Luckily the kind new owner drove them to the right address.
Service rating : Delivery made within time scale givenProduct: Recipient very happy with purchase and said they were gorgeous
They ignored my request in the box and did not respond to this request.
When I complained afterwards, they would not answer direct questions and kept quoting terms and conditions. They use Terms and Conditions as an excuse to ignore any requests asked of them. Very poor. Will not use again.
Service rating : Great selection and reasonable pricesProduct: Great looking flowers thanks!
Perfect service including good communication re delivery. Highly recommended
Ordering from my phone online was very easy to do
Arrived a day late - product was poor at best. Use a local florist directly!!
Service rating : It was easy to order and service was timely and efficientProduct: The flowers were beautifully presented and well received
Service rating : Very pleased with Flowers Direct - always use when need flowers delivered and would use again.Product: The flowers received were fab! - mum loved them. Thank you.
Service rating : Excellent thanksProduct: They were beautiful
Service rating : This was the second bunch sent to my Grandma as the first bunch sent for Mothers day was very poor, this second bunch was equally awful, I have pictures if needed.Product: Roses, were brown and almost dead within hours of being delivered, very disappointed and would ideally like a refund
Service rating : easy to order and delivered on time, I have been bombarded with emails ever since which is a but annoyingProduct: I haven't seen them but recipient was happy
Service rating : Excellent service and value.Product: Good quality
Service rating : The flowers arrived with the roses missing, meaning and unnecessary stress of arranging the correct delivery, however the lady who I spoke to in order to arrange the redelivery was wonderfulProduct: Great quality flowers when the order was complete
Service rating : Unable to deliver my original choice on the date I wanted possibly due to less than one weeks notice. Will try again and see what happens with more notice.Product: Excellent bouquet that is lasting well and my wife is very pleased with. Nice mix of flowers and colours.
Service rating : Very easy to order and prompt notice of receipt.Product: The recipient was thrilled with the flowers.
Service rating : I sent an email to Flowers Direct taken from their website which was returned to me so I sent another one to Interfere but still have had no reply. Flowers were delivered later than requested, 11 am, and were not as the photo on their website looked. Very disappointed as they were for my mother's funeral. Had to ask local florist to make up a spray which really showed up the bad quality of Flower lands.Product: A posy sent instead of a spray type as in the photo on the website. Hyacinths past their best and next day were going brown. Asked local florist to make a spray and the quality proved how bad Flower lands were.
Service rating : Delivery was prompt and very courteus. All arrived in good condition.Product: Considering this bouquet was rated as "astound" it was more of a "mildly pleased" for the price paid.
Service rating : Delivered on time and flowers were exactly as they appeared on the website.Product: Beautiful flowers and a very reasonable price for the size.
Service rating : this was a replacement order following 1st lot of flowers arriving half dead .... firstly this order was sent to the wrong address, secondly this bunch of flowers were just as poor if not worse than the 1st bunch .... they were stuffed into a cardboard box, wrapped in sellotape and elastic bands, half of the flowers were damaged due to being stuffed in the box, all the white flowers had gone brown and the rest were drooping, i could have bought the same quality of flowers, better presented from aldi for a few quid .... i was well and truly had paying £36 (would have been £42 without discount code) for these flowers!!Product: could have bought similar quality flowers in supermarket for a couple of quid, these were that bad they ended up straight in the bin, what made it worse was attatched to these dead flowers was a note stating please accept our sincere apologies for the 1st bunch .... nothing sincere about a replacement bunch of dead flowers!!