Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
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Service rating : good serviceProduct: great flowers second time i have orderd from flowers direct good service i would recomend you wont be dissapointed i will order again and they arrive on time
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Service rating : Quick and easy to use. Good service.Product: The recipient was delighted wioth thr flowers.
Service rating : Friendly service when approached about an issue with an orderProduct: Damaged box and torn flowers when delivered, not the kind of impression I wanted for our anniversary but customer services apologised and offered discount.
Although the correct delivery address was given they proceeded to take it to the hospital post room across the way then didn't inform me where it had been left, I had to go searching. We have used other companies who have never had a problem. Will not be using again
Service rating : All good.Product: .
Service rating : ExcellentProduct: Excellent
Service rating : Easy to order good choice of flowers great prices.Product: Roses arrived well packed and in good condition.
Service rating : Excellent service. Flowers delivered and were well received.Product: Lovely spray. Very nice indeed
Service rating : Flowers arrived when needed.Product: Very nice.
Service rating : Should have been delivered on Monday 22 August, did not arrive, took a few days to sort out the problem, asked for a re-delivery, requested a discount, said I would be notified when the delivery was made, which should have been 23 August, no notofication, had to contact to ask if they they were delivered, eventually got a reply to day they were delivered on 24 August, and this was after the recipient has contacted me to day thank you, not a good service, will never use your company again. The delivery missed the special day, and spoiled the moment. Rubbish service.Product: very over-priced for the product, will never use your company again, and, in view of the overall experience, will advise other people not to, and would expect a full refund.
Service rating : Very efficient. Loved the email contact too.Product: Recipients sent photos of lovely flowers
Service rating : Efficient and friendlyProduct: Beautiful flowers very fresh
Service rating : I ordered the flowers for delivery on Saturday 22nd August 2015. They did not arrive until Tuesday 25th August. I did not get an update as to what the problem was.Product: The re orient Sao d that the flowers were very nice.
Service rating : Flowers delivered in good condition and on agreed dateProduct: Beautiful, fresh and daughter was delighted
Service rating : quick serviceProduct: the flowers had pretty much died and wilted by day 2 considering they were put in a vase within 5 minutes of receiving them i thought that was pretty poor27-Aug-2015i didnt ask for you to investigate, i just wanted you to know i wasnt impressed,
Service rating : I've used Flowersdirect for a good number of years now but this was the first time I've been disappointed. It was my 36th Wedding Anniversary and I wanted something special (36 Red Roses) - this time Flowersdirect didn't deliver!Product: Roses arrived on the Tuesday as requested but we're dead by the Friday..........not a good value for money item.
Service rating : Have used twice and each time flowers have exceeded expectationProduct: Perfectly presented and luxurious, an excellent gift
Service rating : Flowers didn't get delivered on time due to a fault in their system and my order, although charged for it, didn't go through. After 4 days of no arrival I called them. They did give me 25% off but not impressed with how bad it was to get them delivered.Product: See above.
Service rating : Thought I would give them yet another chance this is the fourth time , yet again I had no confirmation of delivery , even tho I had a email saying once they have been delivered they would drop you ( me) a line , why send out a statement that they don't keep toProduct: Only choice flowers direct as no one else seemed to stock these ,
Only redeeming thing was that the person liked them as they are unusual
Service rating : on line services were very good. however, I did not see the product that was delivered which makes appropriate feedback a little difficult.Product: apologies I did not see the product just a photo on the intranet.
Service rating : Clear website easy to order fromProduct: The person who received these flowers was very pleased with them
Fantastic flowers, still look fresh after 6 days, delivered on time, many thanks.
Service rating : Rubbish - delivery turned up at the very end of the day and the flowers died in 3 days. Worth £30? I think not...Product: Old flowers that died in 3 days
Service rating : Very pleased with variety available, although I chose funeral flowers from the main choices as I did not want to have to call the helpline. I chose this company as it was one of few that allowed me to put a decent sized message on the card.Product: Whilst I did not see the actual flowers I was told by a family member that they were very good, which is enough for me to use this company again.