Whether it’s through our nationwide chain of associated florists or through our own central floristry department, we always strive to provide the highest quality in flowers and gifts.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : good serviceProduct: person very happy
Service rating : Beautiful flowers delivered in perfect timeProduct: Fabulous flowers!
Service rating : Very good serviceProduct: Lovely flowers
Service rating : Very reliable, deliver when they promiseProduct: Each time I have ordered from Flowers Direct the recipients have been absolutely delighted.
Service rating : Were delivered a day late.Product: Nice nothing wrong with them
Service rating : I ordered flowers on Wednesday 13th August at around 3pm. The delivery date was Monday 18th August. I sent the flowers to my girlfriends office, she works 9-5 and she would have loved to receive the flowers during work time. The flowers were not delivered until after 5pm. Therefore she didn't receive them on Monday, but received them on Tuesday after they had been left at reception all night. Considering I ordered them well in advance I think that this was very poor service!Product: The flowers were nice but had been left all night on a desk.
Service rating : Arrived on time, website easy to use, competitively priced.Product: Ordered for my niece who has just had her first baby.. apparantly beautiful and arrived promptly.
Service rating : Have used flowers direct many times, flowers are always beautiful and recipients are always delighted. What stops me from an excellent mark is I feel an email to say flowers are dispatched would be helpful as I am always left wondering if recipient has received them until they speak to me.Product: Haven't seen it myself.
Service rating : My friend received them on timeProduct: My friend was very pleases with arrangement of flowers
Service rating : Bought as a gift friend seemed pleasedProduct: Bought as a gift friend seemed pleased
Service rating : It was great service and delivered in good time.Product: My wife loved them and that's good enough for me!
Service rating : Customer service excellentProduct: My aunty said the flowers was lovely
Flowers arrive on time and well gifted
Unfortunately the most important bit was missing ... What happened to the personal message!!!!
Service rating : Very poor....was not expecting flowers to be delivered in a box. The quality of the roses was very poor.Product: Very poor....was not expecting flowers to be delivered in a box. The quality of the roses was very poor.
Service rating : So easy to use the website and orderProduct: The flowers received were absolutely beautiful
Service rating : Great easy to use ServiceProduct: Just Beautiful....Thank you
Never delivered and customer service very poor, will never use again still not reached resolution as no contact from them!
Service rating : Delivery one day late, flowers dead after 4 days!Product: Flowers dead after 4 days
They were received with great joy and pleasure
Service rating : Easy to use website, flowers arrived on timeProduct: Haven't seen them, but recipient is delighted!
Excellent customer service, website easy to use and flowers delivered as promised.
Service rating : Good choice and good priceProduct: Mum loved the flowers
Service rating : Flowers were not delivered !!!!!!!!!!Product: Not delivered !!!!!!!!! Ruined birthday put me in the dog house. !!!!!!!???????
Service rating : Although the person I spoke to at Flowers Direct was extremley helpful and professional - unfortunatley the replacement was in the same poor condition as the first one. The complany who deliver on your behalf leave a lot to be desired.Product: The replacement was as bad as the first one - needed to be totally repotted and since then two of the four plants have died.