Whether it’s through our nationwide chain of associated florists or through our own central floristry department, we always strive to provide the highest quality in flowers and gifts.
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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : very helpful when I had difficulties making an online order, despite this being no failt of the companyProduct: recipients thrilled with the flowers.
Selected specific date for delivery, a Saturday, flowers not delivered until the monday.
Service rating : A great service, non-confusing, quick & easy to use! Brilliant.Product: Beautiful fresh flowers well presented.
Service rating : Nice easy website, competitive prices, good serviceProduct: Lovely flowers
Service rating : Delivery was not made on scheduled date. No notification of why or advance notice. It was a birthday delivery for my mother. It arrived at around 5-6pm the following day! Customer service have refunded 50% and said they are internally investigating (prompt response to complaint was appreciated) but basically the agreed contract was not fulfilled and led to disappointment from the recipient as they thought their son had forgotten their birthday!Product: The recipient has said the flowers are lovely and was happy with the product
Service rating : WEb site is very slowProduct: The Web site is very slow.
Service rating : No problems with the service - arrived as promised.Product: Firstly, the flowers were all white, pink and red - no orange or yellow as shown which took the 'sunshine' out of the 'sunshine colours of germini' bouquet - disappointing as yellows and oranges are my daughters favourites (they were a wedding annirversary gift). Seondly, after just two days the red and the white ones keeled over - the pink were fine. My daughter had followed the instructions cutting the ends of the stems and using the additive supplied. I felt rather let down and embarrassed.
Flowers did not arrive
Service rating : Took over 24 hours to be contacted when I was trying to place an order so had to take thr gamble and order anywayProduct: They all died two days after receiving them, very disappointed when they are not exactly cheap
Service rating : GoodProduct: Good
Delivery was late, is 9am to 6pm not a big enough window of opportunity? Flowers were left on the doorstep in clear view of any passer by, no card through the letterbox and, best of all, upside down (in a ripped box that said this way up!)
Service rating : thankyou for great display of flowers..Product: thankyou
Service rating : Website easy to useProduct: Gorgeous flowers