Whether it’s through our nationwide chain of associated florists or through our own central floristry department, we always strive to provide the highest quality in flowers and gifts.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : Very very pleased with the service.Product rating : I did nit see flowers but the recipient was delighted with them. Thank you
The chocolates were not delivered and it was only when I asked me friend I found this out, I had to call to ask why. The order hadn't been put through properly yet the money had been taken. Flowers arrived 2 days later than the date told to me by flowers direct said it had been signed for.
Terrible, flowers didn't arrive, ridiculous service...
Service rating : Easy to follow ordering, speedy transaction on web. delivered exactly as requested on time and beautifully presented.Flowers fresh and exquisitely arranged in basket as ordered.Product rating : First class service. first class blooms- perfect all round !
Service rating : Good delivery speeds, beautiful arrangementProduct rating : Flower's looked beautiful upon delivery, however some of them were dead within 48 hours.
Absolute let down, flowers ordered for my girlfriends 18th they didn't come until 430pm
after being in a van since 8 am they where bone dry and the flowers where dead. They where suffocated in a cardboard box and looked nothing like they do on the picture, I will never use this company or any other online flower delivering company as the service is shocking.
Service rating : N/AProduct rating : N/A
Service rating : Delivered on the day asked for, very well packed.Product rating : As the recipient has yet to partake of the wine, i am unable to comment on the quality.
Service rating : Pleased with help and serviceProduct rating : In contact with Canada on Sunday past and the flowers were " absolutely beautiful "
Service rating : The flowers were for a very special funeral. Service was super and helped to make sure there were no problems.Product rating : They were lovely, fresh and perfect for this ocassion.
Service rating : The service did what it promised. Delivery was prompt and flowers beautiful. Price comparable with other suppliers.Product rating : The basket was an anniversary present. The recipient was over the moon with it.
Service rating : We were hoping to get a similar bouquet like the one we ordered.Product rating : We were advised the flowers would be delivered by Interflora as Flowers Direct did not cover this area, however we still expected the 100% extra as that is the main reason we used Flowers Direct. I was actually at the recipients house so I saw them for myself and thought they were poor. David Pratt
Excellent customer service - amended my message straight away.
Service rating : Great service thanksProduct rating : Much appreciated thanks
Service rating : I had to chase up the delivery despite ordering 6 days ahead and they were delivered PM rather than AMProduct rating : The flowers arrived in a small box looked nothing like the picture - I felt embarrassed as I had ordered on behalf of others...... Would not order again from them
Service rating : Easy to order and basket arrived on correct day.Product rating : Looked good in the brochure and the recipient was satisfied so can't really say more than that.
Service rating : Some of the flowers were broken on delivery and the whole bouquet only lasted 5 daysProduct rating : 3 of the stems were broken on delivery and they did not last long
Service rating : left safely with a neighbourProduct rating : my family enjoyed their flowers and drink
Service rating : Delivery punctual and items marched if not exceeded expectations.Product rating : Beautiful bouquet that is still looking great a week on.
Website was difficult to use but salesman on telephone was most helpful
Service rating : Whenever I have used them they are quick and efficientProduct rating : I have given it to a friend so will not see it, but imagine the item will be very good up to their normal standard
Easy to deal with and corrected my mistake on the order quickly and professionally. Highly recommended
Service rating : The company was to call me back regarding an American express query which they didnt even bother to do do. I am disappointed as I used them a lot in the past.Product rating : Mum was very pleased with her flowers, they were very nice.20-May-2013Thank you for responding to my feedback. This was done by telephone I am sorry but I do not have the person's name but she assured me I would get a call back regarding the Amex promotion. I didnt get any further call back. The order No is 538313.
Service rating : Good but high delivery chargeProduct rating : Good but high delivery charge
Service rating : Quick easy and efficientProduct rating : Recipient was delighted