Whether it’s through our nationwide chain of associated florists or through our own central floristry department, we always strive to provide the highest quality in flowers and gifts.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : Really simple to use.Product: The recipient was delighted.
Service rating : Easy to order and pay. Great site!Product: These were beautiful and my mother-in-law was delighted with them. I was very pleased to see that the card was hand-written and whoever wrote it had lovely writing.
Service rating : Service always very good however disappointed this time on the quality of the actual flowers!!Product: I have used your Company many times. I happened to visit the lady that these roses were delivered to yesterday 6 days after she received them and I was very disappointed that they were practically dead. I did expect at least a week's life out of such a delivery??????
Service rating : Easy to navigate web siteProduct: As stated, and excellent value
Service rating : great service, easy websiteProduct: as ever a reliable and high quality provider
Service rating : Beautiful fresh flowers delivered on time as promised class 1 serviceProduct: Just beautiful
Service rating : the flowers were beautiful. they brightened up my mums dayProduct: could not fault them
Service rating : Sad to have sent these flowers...looked nothing like the pictureProduct: Heads were falling off, the bunch looked sad
Service rating : FineProduct: Person whom received them was delighted
Service rating : excellentProduct: Great service, patient communication when I thought flowers had not been delivered but were with neighbour when I had not heard the door. Highly recommended would use again soon
Very good service. Excellent value for money.
Service rating : Easy to navigate directoryProduct: Receipiant very pleased with flowers
Service rating : I hadn't realised I'd made a mistake with the delivery date, but on e mailing your customer support team, the flowers were sent immediatelyProduct: This report from the recipient, my sister
Service rating : goodProduct: good
Service rating : The flowers were delivered on the date requested.Product: My daughter loved them ans sent me a photo of them. Excellent as usual
Service rating : Flowers were delivered on time and were as described.Product: Flowers looked fresh
Service rating : Prompt deliveryProduct: Lovely arrangement
Service rating : The flowers received looked good and their recipient was very pleased with them.Product: Some of the products had been substituted and there did not seem (in a photo) to be as many of some products as quoted. The product is shown in pictures after arrangement (in a hand-tied way) when this is not actually what is received and can only be achieved if the recipient can arrange flowers in this way. Why not instead show the flowers as they will actually be on arrival. If I had seen that I would have paid more money to have a hand-tied bouquet sent instead.
I have been using Flowers Direct for several years and in the past have been very pleased with the products and service. However the last 2 orders have been very disappointing. In November my flowers were delivered a day late looking half dead, but you very promptly replaced them and I thought it was a one off. Unfortunately I ordered some flowers last week and the recipient had to take them back to the florist as they were so awful. I would like my money back please
Service rating : First class service and the gift arrived on time in excellent condition. Our friends were delightedProduct: As above. Our friends were delighted with the gift and its quality.
Service rating : used for a number of occasions - always been local and very good in the pastProduct: Delivery requested to holiday destination for my mothers birthday. arrived a day late and the flowers are dying before they have even opened - very dissapointing
Service rating : I have not received them yetProduct: I have not received them yet
Service rating : CAN'T FAULT THE ACCURACY OF DELIVERY AND THE STANDARD OF THE FLOWERSProduct: The flowers were excellent. The recipient was very impressed with tyhem.
Service rating : Flowers arrived on time and were lovely.Product: The flowers were nicely arranged and looked very nice.