Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
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Service rating : The website was easy to follow and quick to use.Product: My wife was very happy with the flowers.
Service rating : Excellent service would use againProduct: My Mother in law absolutely loved these flowers she couldn't believe how many there was and for the price excellent
Service rating : Prompt delivery - easy to orderProduct: Excellent
Service rating : The service was good in that the flowers were delivered on the right day and in that another bouquet was despatched promptly after a complaint about quality was made.Product: The first bouquet was disappointing. The freesias were ok but the roses were past their best and my aunt was disappointed. When my cousin contacted the company on her behalf a replacement a good bouquet was promptly despatched. This did go some way to making up for the disappointing birthday bouquet.
Service rating : Flowers were beautiful and got at lot for the priceProduct: Beautiful
Service rating : Very good website which was easy to navigate. Email telling me when the flowers had been successfully delivered which was very reassuring.Product: Recipient was delighted with the flowers.
Service rating : it was very easy to order and the flowers arrived on the day they were booked for , in a nice box to protect the flowersProduct: im very disappointed with the flowers , the roses had brown edges to the flower , and the lilies only lasted 2 days and then they were dead31-Jul-2015Service rating : Joe at flowers direct has contacted me very quickly after my feed back on my recent order .I refered to the poor quality of the flowers delivered for my wife on our 1st wedding anniversary.infact they died after just a couple of days
I have been offered a refund or replacement without having to fight in any way for this out come , so well done Flowers direct for good customer service .Thank youProduct: as already explained the flowers were poor quality but the after care service has been brillliant
Service rating : No problem with internet site. Easy to use + safeProduct: Recipient in 'awe' of flowers
Good value, delivered on time, good size bouquet and flowers lasting well. Thank you
Service rating : price excellent delivery very good will definitely use againProduct: I believe they were absolutely beautiful, thank you
Service rating : Brilliant service - flowers were delivered first thing in the morning ☺Product: Good mix of open flowers and buds. Still looking fantastic a week later ☺
Service rating : Quick delivery. Easy transaction.Product: Very good quality & quantity of flowers.
Service rating : unfortunately I did not receive confirmation that flowers had been delivered until I sent an email to Flowers DirectProduct: Have not asked if flowers recipient if flowers were OK
Service rating : Great same day serviceProduct: Happy customer!
Service rating : delivery on time and confirmation of delivery given excellentProduct: recipient very pleased
Service rating : Very good as the address was quite remoteProduct: My daughter was very pleased ,as it was a surprise for her28-Jul-2015Good service
Awful generic customer service who don't actually read the emails that you send and then reply from one of their subsidiaries with copy paste standard answers which don't relate to the actually issue of the awful quality of the flowers.
Service rating : Brilliant!Product: Made the recipient very happy. Good service!
Service rating : Delivered on time and in good conditionProduct: As rated by recipient
Service rating : Flower as described and delivered on timeProduct: Delivered on Tuesday but despite changing water etc lasted only 6 days
The chocolates I ordered contained alcohol, when I emailed to query it Alan assured me they didn't contain alcohol, therefore I had to send him pictures. He then agreed they did contain alcohol and refunded me £7.00.
I wasn't happy with the 1st email I received from him, saying that the recipient had got it wrong, it was only when I sent him pictures he said he would look into it again. I waited 3 days for a second response.
Service rating : Pleased with service.Product: Recipient was very happy with them.
Service rating : Great service. Hassle-free.Product: Recipient loved them
Service rating : They arrived and she was happy could not find a specific time for delivery which would have been betterProduct: Wife liked the flowers so no issues for me