Whether it’s through our nationwide chain of associated florists or through our own central floristry department, we always strive to provide the highest quality in flowers and gifts.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : very goodProduct: very good
Service rating : The website was easy to useProduct: Ordered for a friend so can't personally rate, but she said they were lovely
Service rating : LovelyProduct: Lovely
Great service and superb quality flowers...thanks
Service rating : easy site to use and delivery was very goodProduct: flowers were lovely and a reasonable price
Service rating : It was reasonably good.Product: Unfortunately my friend received pink roses and white freesias, which was disappointing as I was trying to match her wedding bouquet. Flowers direct did deal with this and refunded me 25%, but it was a shame.
Service rating : This is the second time I've used the companyProduct: I havent seen the flowers as they were for a friends birthday but she said they were lovely
Service rating : Great serviceProduct: Good colours. Appear to be lasting well.
Service rating : Easy to order online and quick prompt delivery with email feedbackProduct: Plent very good choices - recipient delighted. Delivery prompt and efficient - good price too
Service rating : speedy delivery and quality goodsProduct: lovely and good for price
Service rating : Delivered when directed tooProduct: Was delivered to a friend so did not see them but was told that they were amazing and really cheered them up.
Service rating : Just a pity flowers can't be scheduled for delivery morning or afternoon- the window is 7am - 9pm. More specific times incur extra fees.Product: The flowers were well presented and securely boxed with wet paper around the base of the stems.
Service rating : goodProduct: good
Service rating : Ordering was ok. However the flowers were poor on arrival and dying the next day. May as well have burnt my £35.Product: Flowers were poor on arrival and dying the next day. May as well have burnt my £35.
Service rating : very good service.Easy to use website.Product: These were a gift but were told they beautiful
Service rating : Flowers delivered on time and as agreed.Product: Flowers no where as nice looking as they were in the picture to buy them. V Expensive for what they were.22-Apr-2015Service rating : Very impressed with the quick response and the way the matter was resolved over my disappointment. As never had a problem previously, won't hesitate to use again.Product: Not as expected, but satisfactorily rectified by Flowers Direct.
Service rating : Ordering online was easyProduct: Order was delivered on time and recipient was very pleased
Service rating : Flowers delivered on timeProduct: My Mother was very impressed and so am I , will use service again.
Service rating : Very good price for no nonsense bouquets. Delivery reliable. I loved that I was kept informed about delivery as they were sent as a gift.Product: Difficult for me to comment as they were a gift, but the recipient tells me they are lovely ( but she is thanking me for a gift!)
Service rating : Always excellentProduct: Would recommend
Service rating : The flowers were delivered 2 doors away. We were unaware until 2 days later when the intended recipients said that they had not received them. I checked what had happened and I was told that they had been delivered to the correct house but they had been signed for by a person unknown to us. After complaining we received a humble apology and complimentary flowers were sent as compensation.Product: I'm assuming they were satisfactory. They looked good on the web site, but I haven't seen the actual flowers.
Service rating : Flowers arrived when arranged.Product: Sister was delighted with quality and number of flowers in bouquet.
Service rating : I can not fault your service the flowers were delivered promptly and the person they was sent to thought they were fantastic.Product: I was told the flowers were fantastic.
Service rating : Flowers were as beautiful as the photos, presentation was great and prompt delivery. Brilliant!Product: They did astound.