Whether it’s through our nationwide chain of associated florists or through our own central floristry department, we always strive to provide the highest quality in flowers and gifts.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : delivery promptProduct: lovely blooms
Service rating : Beautiful flowers and extra twist with presentation I did not expect! The recipient was happy and so was I - Thanks!Product: As above
Service rating : Have used Flowers direct and both times everything has been perfect.Product: Recipient was delighted and amazed how long the flowers lasted.
Service rating : The website was clear and easy to use. Delivery was fast and exactly as promised.Product: Beautiful flowers in excellent condition.
Service rating : FineProduct: I bought high end flowers for my wife's birthday and was disappointed due to quality and quantity. Would have got better value from a bouquet purchased from a supermarket. I have pictures if you want them. I will not use FD again.
Service rating : Easy to use website - flowers delivered on time and the recipient loved them!Product: .
Service rating : Excellent service.Product: Great
Service rating : Easy site to useProduct: Flowers were well received
Service rating : I have had issues with Flowers direct previously, but the service you get if you have a problem is excellent. Perhaps the business struggles occasionally at busy periods - but generally the service is excellentProduct: There has been some inconsistencies with the products in the past, but this one was superb.
Service rating : Generally good serviceProduct: Have latest a week
Service rating : I hate to leave negative feedback but when you order flowers for your 24th wedding anniversary and they don't turn up what else can you do. Also a premium rate number to contact about the missing flowers is rediculous. I have to say the staff I talked to were friendly anc courteous so it wasn't all bad and they did refund my money and the flowers arrive the next day. Luckily I have an understanding wife who appreciates the thought more than the gift.Product: The flowers were very nice but tarnished by the missed date.
Super quality product. I have used flowers direct many times and as always they were very reliable
Service rating : The flowers were left next door without a note on my niece's front door! but they got there non the less after I sent a message on facebook to see if she liked the surprise.Product: The blue flowers were more purple but my niece still thought they were lovely and it was nice to have something for herself instead of the baby!
Service rating : This was the first time using your site for flowers and the order process, website and ease of use was fine however note my comments below.Product: My mother received these flowers on the due date which was the only positive. The roses died the very next day and the other flowers were not presentable. Both she and I were bitterly disappointed and unfortunately will not be using this service again.
Service rating : Fantastic service, flowers delivered on time and nicely arranged.Product: beautiful roses
Service rating : arrived on time, thanksProduct: my friend sent me pictures and the flowers looked lovely, thank you
Service rating : Delivered in timeProduct: They were a gift, but the feedback I got was excellent
Service rating : A good professional serviceProduct: They were much appreciated by the recipient
Service rating : Great serviceProduct: Lovely flowers
Service rating : From selecting my purchase online to the actual delivery the service was excellent.Product: They look as fresh today as when they where bought 5 days ago but we will have to see what they are like in a couple of weeks time.
We purchased a bunch of flowers from a supermarket 3 weeks ago and they are just starting to wilt.
Therefore we expect your bunch to last just as long if not longer.
Service rating : Great service as alwaysProduct: Great quality
Service rating : easy to use websiteProduct: recipient was very pleased
My auntie was very pleased as it was her 90th birthday.
Service rating : They arrived on timeProduct: no idea brought for a friend
Service rating : The flowers were not delivered on day requested, even after I called on that day, they turned up 1 day late on sat evening.
I have requested a full refund which I have been told will happenProduct: Flowers were dry and crushed at the top