Direct2florist Reviews

Consumer ratings of Direct2florist

Feedback for www.direct2florist.co.uk has been compiled from 40695 Customer Reviews

  • Feefo member since
  • 07/01/2014
  • A new and unique way to send flowers from local florists around the world. Now established in over 18 countries, it is simply the best way to have flowers delivered Internationally and in the UK by local florists - very often for same day delivery even on the other side of the world.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.direct2florist.co.uk
21-May-2014

Italian Flora, Martano

Service
Product

Service rating : Simple to order, organise and pay for
Product: Been told the flowers were great and the florist contacted them to make sure the time was convenient.

No Comment
21-May-2014

The Flower Shop Malta, St Pauls Bay

Service
Product

Service rating : My friend was absolutely delighted with the flowers
Product: Well worth the money

No Comment
21-May-2014

Direct2florist Brazil

Service
Product

Service rating : Excellent service always!!!!
Product: My daughter was VERY happy with all her gifts - THANK YOU!!!!!

No Comment
21-May-2014

Direct2florist Spain

Service
Product

Service rating : Speedy delivery
Product: Beautiful lilies with a perfect balance of already open and closed.

No Comment
21-May-2014

Direct2florist Brazil

Service
Product

Service rating : EVERYTHING IS ALWAYS GREAT! AND SO FAST. i USE THEM FOR ALL MY BRAZILIAN ORDERS!
Product: GREAT GREAT GREAT!

No Comment
21-May-2014

The Flower Emporium, Heaton Moor

Service
Product

Next day delivery, recipient was delighted

No Comment
21-May-2014

Hasland Fruit & Flowers, Chesterfield

Service
Product

Service rating : Really disappointed as these flowers were meant for my partners birthday. I ordered them a week before the date only for the flowers to be delivered the day after and a week before her birthday. Add to this that the attitude of the florist was ignorant, dismissive and snappy and overall it was not a great experience. To add insult to injury direct2florist, whom I was actually using to find flowers, we're also dismissive, didn't accept any responsibility and when pushed for some kind of resolution an repair to my partners birthday gift were unhelpful and only offered a full refund or redelivery. When then the flowers finally arrived they were nothing like the original bunch in the picture or the one delivered initially and were left on the floor without any kind of apology. This is not the service I have come to expect from direct2florist or the florist in question. As a customer I have been let down and don't feel that any party was interested!
Product: Didn't resemble the original bunch that was sent in error a week early either in size, colour or cost! Very disappointed with the service, attitude of the florist and the final product!

Read more


The florist has made a genuine mistake in delivering a week early. In our view a genuine mistake like this should be quickly and easily resolved. Very sorry to hear the manner in which your complaint was handled did not meet with our own high standards. Thank you for letting us know. Please accept our sincere apologies we value your feedback.

Kind Regards

D2F Service Team
21-May-2014

Wigram Florist, Christchurch

Service
Product

Service rating : Direct2florist newzealand provided an excellent service , the flowers arrived at the stated time .
Product: The flowers were excellent my cousin loved them

No Comment
21-May-2014

Flowers By Crazy Daisy, Buntingford

Service
Product

Service rating : ....
Product: ....

No Comment
21-May-2014

Direct2florist Australia

Service
Product

Service rating : Very good.
Product: I have been told by the recipient that the flowers were beautiful. Thank you.

No Comment
21-May-2014

Direct2florist Spain

Service
Product

Service rating : I did add my mobile as it said there would be a text when flowers were delivered but I received nothing - I felt a little in the dark about the delivery until the notification email arrived the morning after the due date
Product: As this was a delivery to Spain I did not see the final product, but the recipient was delighted

Read more
No Comment
21-May-2014

VIP Flower Boutique, Larnaka

Service
Product

Service rating : Good experience.
Product: Everything was just excellent.

No Comment
21-May-2014

Quality Florist, Almere

Service
Product

Service rating : Easy to order
Product: Good flowers and service

No Comment
21-May-2014

Blossom Flowers Chorlton LTD, Manchester

Service
Product

Service rating : Process was good - website fine and payment procedure quick and easy
Product: I believe they were excellent - from what my good lady said!

No Comment
21-May-2014

Manic Botanic, Mount Hawthorn

Service
Product

Service rating : Flowers lovely and well received.
Product: Beautiful flowers.

No Comment
21-May-2014

Festival Flowers, Oxton

Service
Product

Service rating : I placed my order at 11pm the night before I needed delivery to take place. The company earned the very accolade I could give as my order was delivered by 11am that morning. Now thats what I call fabulous service and a must for others to uses.
Product: The floral arrangement that I ordered was colourful, fresh flowers and a delicate floral fragrance plus the arrangement was excellently arranged

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No Comment
21-May-2014

Busy Lizzies Flowers, North Shields

Service
Product

Service rating : Fab service! Couldn't be happier!
Product: Absolutely beautiful, very pleased.

No Comment
21-May-2014

Direct2florist Switzerland

Service
Product

Service rating : good communication, easy to use website
Product: The recipient liked her gift very much, although I was suprised that the delivery was a flower in a vase as I imagined that it would be a bouquet. Anyway she was very pleased, which s the main thing.

No Comment
21-May-2014

Green Room Florists, Leven

Service
Product

Service rating : Very easy to use.
Product: Prompt and polite delivery, excellent flowers.

No Comment
21-May-2014

Devonport Flowers, North Shore

Service
Product

Service rating : Really easy to navigate your website as well as make an order. Ordering from overseas, I was happy that the communication channel via prompt emails to a) confirm the order and b) follow up email to say that the order was 'delivered' - impressive! I will certainly use and recommend your business to my networks. Thank you!
Product: I made the order online in the afternoon from Brisbane. My brother at hospital in Auckland emailed me a photo of the arrangement [similar to arrangement I had ordered] that same afternoon - I was impressed with the same day delivery as my brother's operation was the very next morning. Nice to make him smile and send our love from afar before his operation. Thank you Devonport Flowers!

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No Comment
21-May-2014

Direct2florist UK

Service
Product

Service rating : Thank you so much for being so prompt with delivery. It is pleasing to know that we can rely on your services in the future.
Product: Our friend was delighted with the quality & size of her birthday bouquet.
Lovely to know that we can order from Australia & have such wonderful service.
Thank you.

Read more
No Comment
21-May-2014

The Flowery, Saltash

Service
Product

Service rating : Easy to use sending from australia to the uk no hassle. Thanks
Product: Awesome flowers all mums loved them!!! Will be coming again.

No Comment
20-May-2014

Louise Taylor Flowers, LONDON

Service
Product

Service rating : pretty easy to negotiate website, products were pretty clear
Product: Kate loved the arrangement

No Comment
20-May-2014

Oasis Florist, Jersey

Service
Product

Service rating : Ordered funeral flowers and they were not delivered on the day. A very upsetting day made worse as there were no flowers
Product: Nothing to comment on as flowers not there

Read more
we were very sorry to report the flowers were indeed delivered to the funeral director as requested. However, the flowers simply must have been placed with the wrong funeral party. We are in discussion with the funeral director to resolve this. In the meantime we have refunded with our sincere apologies.

D2F Service Team
20-May-2014

Macblooms, Hamilton

Service
Product

Service rating : So easy to be able to send flowers to my friend who is visting UK.
Product: Sent me a pic of the flowers. So very pleased with the arrangement. Thank you.

No Comment