Direct2florist Reviews

Consumer ratings of Direct2florist

Feedback for www.direct2florist.co.uk has been compiled from 39516 Customer Reviews

  • Feefo member since
  • 07/01/2014
  • A new and unique way to send flowers from local florists around the world. Now established in over 18 countries, it is simply the best way to have flowers delivered Internationally and in the UK by local florists - very often for same day delivery even on the other side of the world.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.direct2florist.co.uk
28-Feb-2018

Kingston Wild Flowers, KINGSTON UPON THAMES

Service
Product

Service rating : on time delivery , fantastic
Product: the birthday girl was surprised and thought the flowers were great .
you did very well for this time of year .

No Comment
14-Feb-2018

Kingston Wild Flowers, KINGSTON UPON THAMES

Service
Product

Service rating : Clear website, easy to use. Flowers delivered on time
Product: Quality flowers in good condition. Individual attention from a trained florist and most importantly, the recipient was surprised and delighted. Thank you.

No Comment
11-Feb-2018

Kingston Wild Flowers, KINGSTON UPON THAMES

Service
Product

Service rating : Easy site to use and flowers arrived as stated
Product: Recipients very pleased with the flowers

No Comment
25-Oct-2017

Kingston Wild Flowers, KINGSTON UPON THAMES

Service
Product

I was extremely happy with the service , pricing was very good and was delivered on time and the flowers resembled the photo on the site . Thank you

No Comment
28-Aug-2017

Kingston Wild Flowers, Kingston

Service
Product

Service rating : My daughter said she received several phone calls on the Saturday, to reschedule the delivery time as the florist was extremely busy. The flowers were not delivered until late afternoon. This was disappointing as the flowers were for the house warmimg party that day.
Product: My daughter said that the flowers were lovely.

Read more
Mrs Boyd

Thank you very much for the feedback you have left for Kingston Wild Flowers. We are sorry to see you were unhappy with their service and have passed the feedback onto them so they can look into this further for you

Kind Regards

Direct2Florist
23-Aug-2017

Kingston Wild Flowers, Kingston

Service
Product

Service rating : I did not get an email saying they had been delivered
Product: Not a clue if ok or not

No Comment
21-Aug-2017

Kingston Wild Flowers, Kingston

Service
Product

Service rating : Flowers never arrived
Product: Could not locate address to deliver flower. We have deliveries everyday so it's a rather poor excuse.

Read more
Caroline, Thank you very much for your feedback. We have spoken to the florist to look into this for you. They have advised that they spent quite some time trying to locate the address and could not find it, she called the number provided but the recipient would not give her any directions.

I can see that the florist has refunded you as requested

Kind Regards

Direct2Florist
17-May-2017

Kingston Wild Flowers, Kingston

Service
Product

Jay was lovely to deal with. Very happy!

No Comment
28-Mar-2017

Kingston Wild Flowers, Kingston

Service
Product

Service rating : Excellent. .my order was followed up with a phone call to explain what could be offered as a replacement container. ...must have been ok cause it met with approval!
Product: As above

No Comment
27-Mar-2017

Kingston Wild Flowers, Kingston

Service
Product

Service rating : Excellent
Product: Excellent, went over and above expectations

No Comment
20-Mar-2017

Kingston Wild Flowers, Kingston

Service
Product

Service rating : Wanted the flowers delivered to a restaurant, they contacted me ironing out details, all went smoothly.
Product: Very nice flowers, can't tell about price.

No Comment
19-Feb-2017

Kingston Wild Flowers, Kingston

Service
Product

Service rating : Easy to use, good service
Product: Fantastic service, product was much better than expected too - thanks!

No Comment
04-Feb-2017

Kingston Wild Flowers, Kingston

Service
Product

Service rating : No complaints, very prompt
Product: Mother said they were beautiful !

No Comment
10-Jan-2017

Kingston Wild Flowers, Kingston

Service
Product

Service rating : Great
Product: Great

No Comment
12-Nov-2016

Kingston Wild Flowers, Kingston

Service
Product

Service rating : This is my fourth time. I keep coming back - what can I say?
Product: Rated very satisfied by the Recipient. Thank you for the prompt service.

No Comment
30-Oct-2016

Kingston Wild Flowers, Kingston

Service
Product

Service rating : Very user friendly online service.
Product: Good selection of flowers.

No Comment
16-Oct-2016

Kingston Wild Flowers, Kingston

Service
Product

Service rating : Ease of website and selection. More than happy with quality and knew would be appreciated.
Product: Feedback was 'beautiful', the words I wanted to hear.

No Comment
16-Sep-2016

Kingston Wild Flowers, Kingston

Service
Product

I really appreciate your help with getting flowers to my friend who just lost her mom. I'm in the US and I was taking a chance by ordering through you all, but she sent me a picture and they were just beautiful!! It means the world to us both! Thank you

No Comment
04-Jul-2016

Kingston Wild Flowers, Kingston

Service
Product

nothing

No Comment
31-May-2016

Kingston Wild Flowers, Kingston

Service
Product

Service rating : Quick and easy online service to use and the flowers arrived with the funeral directors in good time.
Product: So impressed with the funeral spray, bigger than expected and the flowers were a great mix. Would definitely use this service again.

No Comment
08-May-2016

Kingston Wild Flowers, Kingston

Service
Product

Service rating : Fantastic, efficient service.
Product: Beautiful flowers as pictured. Delivered promptly. I made the order from Ireland, process was effortless and I would highly recommend

No Comment
26-Apr-2016

Kingston Wild Flowers, Kingston

Service
Product

Flowers were appreciated by recipient

No Comment
12-Apr-2016

Kingston Wild Flowers, Kingston

Service
Product

Service rating : I just gave to find my way round the online order form .....save details etc.
Service seems excellent ....flowers ordered and a happy recipient!
Product: Just wonder if would be possible to have a photo of the flowers sent. ...we don't get to see them ...but hear they are "just lovely""beautiful" thank you

Read more
No Comment
07-Mar-2016

Kingston Wild Flowers, Kingston

Service
Product

Service rating : Ordered a "Time for Tea" flowers with the flowers actually on a big pink dotted tea cup for Mothers Day.
My mum recieved a small bouquet wrapped in transparent plastic not even a tissue paper to make it look nicer.
Without the cup
Paid £35 and £5 service and delivery charge
Called direct to florist straight away and spoke to Tom who advices me to email me a picture of the flowers and he will investigate but until now haven't heard from him.
Not happy at all
Not happy at all
Product: Don't know how many times the delivery man knocked but my mum was actually in the flat the whole time but only recieved a note through the letterbox that the flower was at next door neighbor.
Was not exactly the right order

Read more
Miss Celosa

Thank you very much for your email. I can confirm Tom is dealing with the issues raised and he is in touch with the florist to resolve the complaint. The tea cup was not guaranteed and there was a message to advise of this when the order

Kind Regards

Direct2florist
04-Mar-2016

Kingston Wild Flowers, Kingston

Service
Product
Latest
Service
Product

Service rating : fine
Product: I had sent the wrong date & they were so helpful in getting them delivered on time - thank you!!

04-Mar-2016
Kingston Wild Flowers was fantastic - meant to give their service an excellant score

Read more
No Comment