Clifford James Reviews

Consumer ratings of Clifford James

Feedback for www.clifford-james.co.uk has been compiled from 85276 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.clifford-james.co.uk
29 Minute(s) ago

Viners Saute Pan

  • Customer also reviewed:
  • Gorilla Super Glue
  • Cooks Professional Multi Blender Cup Set
  • etc.
Service
Product

Customer service was very good including sorting out an error with the free gift

No Comment
41 Minute(s) ago

Garden Gear 18V Cordless Lithium-ion Hedge Trimmer

Service
Product

Service rating : When I received my Hedge Trimmer I was not very pleased to find that the Battery was not working, but having reporting my problem to( Christopher) the matter was speedily put right, and a new Battery was swiftly posted to me and all is now well.
Product: Machine working well giving satisfactory results.

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No Comment
1 Hour(s) ago

Outdoor Pizza Oven, Smoker & BBQ

Service
Product

This one is slightly tricky as I don't think the issue is with Clifford James but more the delivery company they use.

The item was delivered on the correct time schedule as estimated but it was scratched, damaged, dents on it and holes punched throughout.

Buckled parts that wouldn't have fitted was the main concern.

Notified C J and a replacement was sent out.

Replacement was received - this time with just the chimney that was scratched, dented and buckled.

A replacement chimney was sent out after a couple of days and finally it could be assembled.

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No Comment
2 Hour(s) ago

Cooks Professional 8-in-1 Multi Cooker

Service
Product

prompt no quibble wexchange of faulty item

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Thank you for the positive feedback. Much appreciated.

4 Hour(s) ago

Lumbar Support Cushion

Service
Product

I HAD TO PHONE UP TO ASK WHERE MY ORDER WAS. I WAS PROMISED TO GET MY POSTAGE BACK WHICH NEVER HAPPENED. WAS GOING TO BUY SOME SHOES BUT ORDERED ELSEWHERE. ALAN

No Comment
6 Hour(s) ago

St Kitts Rattan Furniture Set

Service
Product

My goods never arrived and I had to make 3 calls to the company before they admitted they had no idea where they were. I am still waiting fr a refund.

No Comment
6 Hour(s) ago

Squirrel Proof Bird Feeders - Twin Pack

Service
Product

Service rating : excellent service.
Product: Waiting to put in the garden.

No Comment
7 Hour(s) ago

Classic City Shoe

  • Customer also reviewed:
  • Classic Cheltenham Brogue
Service
Product

Service rating : Easy ordering, rapid delivery, value for money
Product: These were a present. I understand that the recipient was delighted with the quality and fit of the two pairs of shoes

No Comment
8 Hour(s) ago

Zennox 6-in-1 Midi Hi-Fi Music System

Service
Product

Delivery came when stated and up till now no complaints

No Comment
9 Hour(s) ago

Viners 19 Piece Barbecue Tool Set

Service
Product

Service rating : Company dealt very badly with my order and my payment. Not too much coordination. Most emails addressed to myself but then one to my husband??
Explanations given but very weak! Need to step up their customer service and their communication. Very very disappointed.
Product: No product out of stock!!!!

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No Comment
9 Hour(s) ago

Set of Four Solar Diamond Stake Lights

Service
Product

received originally as free gift liked them so much I ordered 2 more sets.

No Comment
9 Hour(s) ago

Gentle Grip Socks - 6 Pack - Mixed

Service
Product

Service rating : I have nothing but compliments to make
Product: My husband is very pleased with them. Lovely colours and fit perfectly. Let's see how long they will last with his feet in them! His records are bad!!

No Comment
24 Hour(s) ago

The Ultimate Zero Gravity Chair

  • Customer also reviewed:
  • Zero Gravity Side Table
Service
Product

Service rating : Products didn't arrive together and there was no notice that it would be otherwise. I had to make the calls to chase the products and waited nearly a week for the chairs to arrive.
Product: There are already small rust areas and I have only had the product for a month and have never used them.

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No Comment
27 Hour(s) ago

Unisex Diabetic Socks

  • Customer also reviewed:
  • Set of 3 Beehive Garden Planters
Service
Product

Service rating : I still have not received the order
Product: I still have not received them

No Comment
46 Hour(s) ago

Garden Gear 7.2V Cordless Lithium-ion Trimming Shears

Service
Product

Service rating : Packaged well. Delivery time as promised
Product: Made those little pruning jobs that I kept putting off so much easier and enjoyable to do.

No Comment
28-Aug

Set of 3 Beehive Garden Planters

Service
Product

Service rating : first class service
Product: very good value

No Comment
27-Aug

Brogues - Men's Real Leather Shoes

Service
Product

Service rating : Great service quick dispatch - Free delivery should be compulsory from £30 up spent not more
Product: Look a solid Pair of shoes, well finished- a few minor scuffs
Look forwards to wearing them till their death

No Comment
27-Aug

Supermocs Men's Slippers

Service
Product

Service rating : I like the service and the ease of exchanging items
Product: I am reasonably happy with my slippers but they are not as good as a similar pair I purchased before. The quality is not quite as good and aesthetically not as pleasing

No Comment
27-Aug

Maxi Vac Handheld Vacuum

Service
Product

Service rating : none
Product: none

No Comment
27-Aug

Viners Saute Pan

Service
Product

Quick delivery and well packed.

No Comment
27-Aug

XL Zero Gravity Chairs

Service
Product

Service rating : I placed two orders. One for one zero gravity sun chair and a cover and a free set of solar garden lights and after the first delivery another order for another two zero gravity sun chairs, covers and a free gift. Both orders were forgotten about and not dispatched. I had to ring up for both orders and the sales team had to chase the dispatch as they were on hold. The second order I only received two chairs but did not receive the two chair covers, or the free gift a three tier launch box. I am still waiting for the missing items. Not happy as don't know when the two covers or free lunch box are due to arrive.
Product: Chair is excellent and very comfortable hence the second order. Shame the customer service doesn't get any better. (:-<}

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No Comment
27-Aug

Maxi Vac Handheld Vacuum

Service
Product

Service rating : Very good service a nd the product is brilliant and great value for money will definitely use your company again
Product: Excellent produce and very good value for money

Read more
Fantastic feedback, thank you! We look forward to being of service to you again soon.

27-Aug

Linen Mix Shorts - Navy Melange

  • Customer also reviewed:
  • Linen Mix Shorts - Grey Melange
Service
Product

Service rating : Easy to use
Product: Great fit and quality but the colour is different from what you see on line

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Brilliant! Glad to hear you're pleased with our service. Thank you for your feedback.

27-Aug

Electric Weed Sweeper

Service
Product

Service rating : Delivery within the selected time
Product: Does not do the job it is supposed to be designed for poor quality jumps around and a total waste of money

No Comment
27-Aug

Cooks Professional Ice Cream & Sorbet Maker

Service
Product

Service rating : The ice cream maker took a bit longer to arrive than I thought it would but nevertheless it was packaged very well.
Product: It's a great little machine. I can use the fruit from my garden to make some fab ice cream and sorbets. Going to make blackberry ice cream today!

No Comment