Clifford James Reviews

Consumer ratings of Clifford James

Feedback for www.clifford-james.co.uk has been compiled from 84733 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.clifford-james.co.uk
5 Hour(s) ago

Block Stripe Polo Shirt

  • Customer also reviewed:
  • Multi Stripe Polo Shirt
Service
Product

Service rating : good
Product: good

No Comment
7 Hour(s) ago

Wooden Adirondack Chair

Service
Product

Service rating : Arrived the day they said, fast service, shame no time slot for delivery, long day waiting in especially with a dog to walk.
Product: Love them, fabulous addition to the garden

No Comment
9 Hour(s) ago

Waterproof Trainers

Service
Product

Service rating : I usually am very satisfied with the clothes and shoes from clifford james., however for the first time I am disappointed with the product.
Product: Advertised as a "Walking Trainer". I wouldn't like to walk 10 metres in them. Very inflexible and uncomfortable' I also find that the size nine is more like an eight. Not at all happy with these. Returning asap.

Read more
No Comment
11 Hour(s) ago

Chelsea Boots Men's Real Leather Boots

Service
Product

Service rating : great
Product: nice

No Comment
14 Hour(s) ago

Flat Front Chino - Dark Stone

Service
Product

Service rating : Excellent
Product: Excellent

No Comment
15 Hour(s) ago

Zipped Convertible Walking Trousers

  • Customer also reviewed:
  • Elastic Stretch Belts
  • Pleated Chino Shorts
Service
Product

Service rating : Accurate, efficient, quick. From repeated experience, CJ looks like a fine logistics set up. Against the Dickensian squalor & humiliation of warehouse operations such as Amazon & the odious Mike Ashley's Sports Direct, does Clifford James pay its logistics and order picking staff the national minimum wage of £ 7.20 per hour?
Product: Accurate measurements, comfortable fit.

Read more
No Comment
17 Hour(s) ago

Dartmouth Leather Deck Shoes

Service
Product

Service rating : Shoes far too small
Product: No where near a UK size 11

No Comment
17 Hour(s) ago

Lumbros Back Support Belt

Service
Product

I have used Clifford James for some years and have never had cause to complain.

No Comment
24 Hour(s) ago

CJ Casual Jeans

Service
Product

Service rating : Arrived well packed and quickly
Product: Sized exactly right

No Comment
32 Hour(s) ago

5 Shelf Storage Rack

Service
Product

Service rating : Items arrived before Email saying they were coming. So I had to rearrange delivery. Unfortunately they were not suitable. So I was told I would have to pay for Return I had already paid extra for this. When they were collected ! item was returned to us. Please note this was all sorted by a second phone call.
Product: Rack OK, but shelves not suitable for intended use so some returned

Read more
No Comment
28-Jul

St Lucia Rattan Garden Lounge Set

Service
Product

Service rating : Customer service was poor, I was informed that on two occasions someone would call me back, this never happened, and I had to call again. I was told it had then hadn't been despatched, the reason given was a mix up in the stores, it was obvious that customer service and stores don't speak with each other and customer services don't appear to have customers interests at heart. Deliver was much longer than quoted.
Product: Easy to assemble, and looks very good

Read more
I am sorry to hear of the poor service you have received. We will look into this further and speak to the operator involved. We did contact the warehouse regarding this and they did reply informing of the problem. Regrettably the operator did not pass this information on to you as they had advised they would. It seems that the original despatch had not left due to an error in our warehouse, and we do apologise once again for this. We are glad to hear that you are pleased with your purchase however, and we hope we can be of service again soon.

28-Jul

Ladies Leather Deck Shoes

Service
Product

Service rating : Very good prompt service
Product: Excellent value, I now have three pairs

Read more
It’s good to see all our hard work is paying off. Thank you for your comments.

28-Jul

Extra Large Five Shelf Storage Rack

Service
Product

Service rating : ok
Product: Good piece of kit

Read more
Thank you for taking the time to leave this feedback. Much appreciated.

28-Jul

Winchester Lace-up Shoes

Service
Product

Service rating : very prompt with any order given
Product: very good quality goods

Read more
Good to hear – thank you for taking the time to leave this feedback!

28-Jul

Norton Jacket

Service
Product

Service rating : So far I've no problem with the service from Clifford James
Product: The quality and fit of the product is just as was described so i'm quite satisfied

Read more
We appreciate your business and look forward to providing you with quality products and excellent customer service in the future.

28-Jul

Half Cable Knit Cardigan

Service
Product

Service rating : A good choice of quality clothing & excellent delivery service.
Product: A good fit & colour as per photo. I'm sure my husband will get a lot of wear out of this although too warm to be wearing at the moment.

Read more
Thank you so much for leaving this feedback and great to hear you are so happy!

28-Jul

Ladies Moccasins - Buckle or Pattern Design

Service
Product

Service rating : Although advertised as "buy one get one free" we never received a free item
Product: Although we did not receive the free pair, the pair we did get was good

No Comment
28-Jul

Garden Gear 3 in 1 Blower, Vac and Shredder

Service
Product

Service rating : Something was missing from my order, you addressed it immediately. A part came off, you replaced immediately
Product: still in the process of getting the hang of it, but appears good

Read more
Thank you for taking the time to leave this feedback. Much appreciated.

28-Jul

Brogues - Men's Real Leather Shoes

Service
Product

Service rating : Very quick delivery.
Product: Good value, but shame about the leather soles which wear out rather quickly

Read more
Great feedback. Much appreciated.

28-Jul

St Lucia Rattan Garden Lounge Set

Service
Product

Service rating : Delivery was several days late and came without notification........this meant I got a phone call when i was in my car and far from home. The package had to be left outside in the rain - highly unsatisfactory!
Product: Although now put together it was a horrendous job to construct........took hours to do and far more work than it ought to have. I wished I had not been bothered to buy this product and will think very carefully before I buy from Clifford James again........

Read more
No Comment
28-Jul

Mens Canvas Casual Shoes

Service
Product

Service rating : Quick and reliable to use.
Product: When you has big feet, a pair of men's slip-on shoes are a good buy.

No Comment
28-Jul

Walking Trainer

  • Customer also reviewed:
  • Supermocs Men's Slippers
Service
Product

Service rating : Always fast and reliable
Product: Good value and OK to wear (despite resistance from wearer about trainers!!)

No Comment
28-Jul

Shiatsu Neck and Shoulder Massager

Service
Product

Service rating : Speedy
Product: 1st class - does the job.

No Comment
28-Jul

Chelsea Boots Men's Real Leather Boots

Service
Product

Service rating : easy to use system & fast efficent delivery
Product: real value for money

No Comment
28-Jul

Dartmouth Leather Deck Shoes

Service
Product

Service rating : very speedy delivery
Product: just as I ordered

No Comment