Clifford James Reviews

Consumer ratings of Clifford James

Feedback for www.clifford-james.co.uk has been compiled from 73546 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.clifford-james.co.uk
2 Hour(s) ago

Remington Titanium-X Shaver

Service
Product

Fast Service

No Comment
3 Hour(s) ago

Men's Touch Fastening Bowling Shoe

  • Customer also reviewed:
  • Ladies Comfort Loafers
Service
Product

However when your carrier delivers the goods and has to leave them with a neighbour. Please tell them to put a card through the door to tell where they have left order. I waited two days as the neighbour thought I new they had n]been left with him and of coarse I had no idea.

No Comment
5 Hour(s) ago

Thermal-lined Polycotton Chinos

Service
Product

Service rating : Good service
Product: Excellent product

No Comment
8 Hour(s) ago

Prestige Tuscan Shoe - Black

  • Customer also reviewed:
  • Prestige Messina Shoe - Black
Service
Product

Service rating : I bought 2 pair of shoes online from Clifford James. I was informed that one pair was out of stock. The other pair arrived and were too small so I tried to send them back. In fairness to Clifford James they offered free postage to return the shoes and insisted that the free return WAS valid from Southern , it wasn't. They asked me to provide a receipt for the return as they would not accept the value of the stamps on the parcel as proof of postage cost. They then informed me that there were no shoes to replace the ones returned. I was refunded my purchase costs and initial postage costs. I am of the opinion that they did not wish to honour the contract to provide the shoes at the cheap price that they had quoted!
Product: They would have been if the small ones were replaced.

Read more
No Comment
12 Hour(s) ago

Tobruk for Men

Service
Product

You ran out of stock for my particular item, BUT you were quick to tell me and a refund was done swiftly.

Read more
Thank you so much for your feedback. Our apologies again for this rare error in our stock levels.

13 Hour(s) ago

Cableknit Cardigans

Service
Product

Service rating : Always on the ball - no adverse comments.
Product: Just the job. No negative comments from the wife.

Read more
Brilliant feedback, we are really please that you ( and your wife especially ) are so pleased with the Cardigans.

13 Hour(s) ago

Farah Elastic Waistband

Service
Product

Service rating : arrived when said, no problems
Product: very good fits well very satisfied.

Read more
Delighted to hear, many thanks

14 Hour(s) ago

Bed Vac

Service
Product

delivered when it said it would

Read more
Great to hear you are so impressed with our service. Thank you

14 Hour(s) ago

Leather Flexi Moccasins

  • Customer also reviewed:
  • Ladies Buckle Ballet Pump
Service
Product

Service rating : Good product and service.
Product: Good quality.

Read more
Excellent feedback thank you

14 Hour(s) ago

Champion Men's Catterick Shirt

Service
Product

Service rating : Quick service and a good price.
Product: Nice long tails and warm on the golf course......smart looking too.

Read more
Great to hear you are so pleased, many thanks for the feedback.

14 Hour(s) ago

Supermocs Men's Slippers

  • Customer also reviewed:
  • Lightweight Sandal
Service
Product

Service rating : Sevice was very fast.
Product: Although quality appeared to be good, they did not fit.

Read more
Great to hear you are so impressed by our super quick delivery service.

14 Hour(s) ago

Summer Classic Polo Shirt

  • Customer also reviewed:
  • Expanding Waist Trousers
Service
Product

Service rating : I like shopping from home, very easy and relaxing to do it this way
Product: very nice product

Read more
Fantastic feedback, we are delighted to hear you are so pleased

14 Hour(s) ago

Dr Keller Robin Shoes

  • Customer also reviewed:
  • Plaited Leather Belts
  • Leather Flexi Moccasins
Service
Product

Service rating : Very good service, prompt and packaged well.
Product: Good, nice to find a company selling wider fitting shoes that are not frumpy!

Read more
Really pleased to hear you are so happy with both our service and our products. Many thanks for this feedback

14 Hour(s) ago

Thermal Lined Jeans

Service
Product

Just a slight hiccup with the order but soon put right

Read more
Thank you so much for this feedback. Unfortunately, on very rare occasions errors may occur but I am so pleased we were able to quickly put this right for you.

15 Hour(s) ago

Lined Waterproof Trousers

  • Customer also reviewed:
  • Scarecrow Twin Pack
  • 5L Pressure Sprayer
Service
Product

Service rating : sale of shoes was a little misleading
Product: very good value

Read more
Great to hear you are so pleased, many thanks

28 Hour(s) ago

Logmaster Log Splitter

Service
Product

Service rating : VERY GOOD.DELIVERY VERY PROMPT.
Product: VERY GOOD.

Read more
Great to hear you are happy with both the product and service. Thank you for your comments.

28 Hour(s) ago

CJ Mens comfort High Rise Briefs - White

  • Customer also reviewed:
  • 5-in-1 Multi-Purpose Steam Cleaner
Service
Product

Service rating : No comment
Product: Sent twice for these briefs and each time the sizing was very poor. Already had washed and paid £40 for 2 packs therefore unable to return them. Second time I had my husband try them and they were nowhere near the size as stated either. Quality and sizing very poor.

Read more
Thank you for your feedback. I am sorry to hear these briefs were not the perfect fit for your husband. I can see that customer service have already been in touch to resolve this for you.

31 Hour(s) ago

Alaska Boots for Men

Service
Product

After I managed to login

Read more
Thank you

31 Hour(s) ago

Set of 3 Handy Bulbs

Service
Product

Live on a narrowboat so they are excellent and good value also

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Thank you so much for your feedback. Great to hear you are so pleased

33 Hour(s) ago

Chester Mens Slippers

  • Customer also reviewed:
  • Woven Boxer
  • Diamond Cardigan
  • etc.
Service
Product

Service rating : quality goods
Product: like by my stepdad

Read more
Great to read this feedback, your step dad has impeccable taste.

34 Hour(s) ago

Diamond Cardigan

  • Customer also reviewed:
  • Wireless 36 Chime Door Bell
  • Set of 6 Erasable Pens
Service
Product

Service rating : Excellent fast and efficient service
Product: Fits well

Read more
Great to hear you are happy with both the product and service. Thank you for your comments.

36 Hour(s) ago

Churchill Grecian Wool Lined - Brown

Service
Product

Service rating : Good delivery.
Product: Just what I wanted difficult to get elsewhere and certainly not at this price

Read more
Thank you for taking the time to leave this feedback and great to hear you are so happy with your purchase.

36 Hour(s) ago

Farah 2 Pack Cotton Trunks

Service
Product

Service rating : agreed to replace items to full value
Product: these were of a poor quality(this is my belief) for the waist band did not have much support, and after 2 washes got worse.with excellant customer services they gave me replacement items

Read more
Thanks for taking the time to leave this feedback. I am sorry that the Cotton trunks were not to your liking. I can see that our customer service dept have sent you replacement items and I trust these are much more suitable.

37 Hour(s) ago

Fleece Lined Desert Boot

Service
Product

Service rating : great service, excellent delivery,a good company to work with
Product: now have both black annd brown, very warm ,and comfy

Read more
Thanks for this fantastic feedback, great to hear you are so pleased

38 Hour(s) ago

Radio Controlled Wall Clocks

Service
Product

Service rating : very good service
Product: very happy with the product

Read more
Great to hear you are happy with both the product and service. Thank you for your comments.