Clifford James Reviews

Consumer ratings of Clifford James

Feedback for www.clifford-james.co.uk has been compiled from 86878 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.clifford-james.co.uk
45 Minute(s) ago

Mens Cardigan

  • Customer also reviewed:
  • Carlton Leather Slippers for Men
Service
Product

Service rating : Always get good service
Product: It looks good and just what I wanted Don't know how it wears and washes because it is a present

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Brilliant, thank you for the feedback.

1 Hour(s) ago

Thermal Lined Rugby Trousers

Service
Product

Service rating : Very nice people to deal with.
Product: Very good value .

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That's what we like to hear, thank you.

1 Hour(s) ago

Garden Gear Lawn and Leaf Sweeper

Service
Product

Service rating : Prompt and efficient service
Product: Somewhere between good and poor in fairness. The sweeper works as well as I expected the actual leaf collection is a bit hit and miss,(hence the downwind comment?), BUT after about 5 minutes sweeping one of the brushes detached completely due to the self tapping screws in the clamp stripping, in fact 3 of the 4 screws had stripped. The solution was simple - drill out the boss a replace self tappers with screws and nuts that go right theough the clamp plates. I suggest you consider this as a future mod,

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No Comment
1 Hour(s) ago

Unisex Diabetic Socks

  • Customer also reviewed:
  • Comfort Slippers Twin Pack
Service
Product

Service rating : a+
Product: best socks I have ever had, going to order more! Hope the price is the same.

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Thank you for the feedback – much appreciated.

1 Hour(s) ago

Classic Oxford Shoe

Service
Product

Service rating : The shoes were as I had ordered and arrived swiftly.
Product: I am happy with the shoes.

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Good to hear, thank you for the feedback.

2 Hour(s) ago

Indoor Illuminated White Blossom Tree

Service
Product

Service rating : Prompt delivery.
Product: Pretty decoration.

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As Above
2 Hour(s) ago

Brogues - Men's Real Leather Shoes

  • Customer also reviewed:
  • Oxford Men's Real Leather Shoes
Service
Product

Wonderful Service 5 *

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Brilliant, thank you for the feedback.

2 Hour(s) ago

Chelsea Boots Men's Real Leather Boots

Service
Product

Service rating : Immediate response from them upon ordering and order out that night, delivered within 2 days, although not sure about carrier as they left the parcel behind my wheelie bin, not a good place
Product: Far surpassed my expectation for the price, I ordered them for my partner, they fit like a dream, very comfortable, lovely quality leather and a good sole on them, would recommend to others to try this site.

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Thank you for the positive feedback. Much appreciated. Our service agreement does allow our couriers to leave the parcel in a safe location if they deem it suitable to do so. I am sorry if on this occasion that was not the case, but I am glad to hear that this reached you safely and that you are pleased with your purchase.

2 Hour(s) ago

Cooks Professional Soup Maker with Glass Jug

Service
Product

Service rating : Excellent service as usual
Product: Really pleased with this purchase. Did not think I needed a soup maker but have been proved wrong.

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Good to hear, thank you for the feedback.

2 Hour(s) ago

Cooks Professional Cast Iron Cookware - Red

Service
Product

Service rating : Very pleased with service received
Product: Cannot really comment as this product was purchased a a Christmas Gift.

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Brilliant, thank you for the feedback.

23 Hour(s) ago

Walking Trainer

Service
Product

It arrived the next day. Excellent service and the website easy to use

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Thank you for the positive feedback. Much appreciated.

24 Hour(s) ago

Men's Lined Action Trousers

Service
Product

Service rating : Would have been excellent but, for the third time this year, the goods were despatched to the wrong address. There is clearly something wrong with their internal systems which they seem unable to fix despite their promises. In mitigation they did refund the cost of delivery - yet again!
Product: Good value product.

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Please accept our apologies for this. It is down to an error with our internal address look up system which is being addressed. An updated system should be going in shortly and will eliminate this issue.

25 Hour(s) ago

Farah Gentle Grip Socks for Men - 3 pair pack

Service
Product

Service rating : very good service no problems
Product: farah good company good socks

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Much appreciated - thank you!

29 Hour(s) ago

Zennox 6-in-1 Midi Hi-Fi Music System

Service
Product

Service rating : Extremly difficult to find out how to use this. Still cannot after 2 weeks & instructions not a help[
Product: No idea what it sounds like

Read more
We are sorry to hear this. If you need any assistance please let us know and we can arrange for our technical support team to get in touch.

29 Hour(s) ago

Garden Gear Lawn and Leaf Sweeper

Service
Product

Service rating : Quick Efficient service
Product: simply very practical

Read more
Thank you for the feedback – much appreciated.

30 Hour(s) ago

Thermal Lined Jeans

  • Customer also reviewed:
  • Jockey Y-Fronts Briefs - 3 pack
  • Jockey 100% Cotton Vest (3pk)
  • etc.
Service
Product

Only complaint I have is some of the items were wet. I had to wash them . This was down to the couriers, parcel was ripped and the underwear got soaked. Bad service from courier.

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Oh dear, we are very sorry to hear this. Generally our couriers are very efficient and I am sorry that on this occasion the parcel has become damaged. If you need us to replace any items please let us know.

30 Hour(s) ago

Cooks Professional Egg Boiler and Poacher

Service
Product

Excellent service as always

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Brilliant, thank you for the feedback.

30 Hour(s) ago

Garden Gear Lawn and Leaf Sweeper

Service
Product

Service rating : I have scored excellent with the expectation you will take note and action on my comments on the product below.
Product: When you slide the plastic leaf scoopers into place the screws keeping the two parts together that you are sliding these into pop out and will not screw back in leaving everything in bits and useless. Luckily I fetched some of my own screws and repaired it but I am sure not everyone would be able to complete a successful repair. Let's hope nothing more goes wrong when we actually start using it. Not impressed so far. The instructions for putting this together are not the best mainly because the pictures are too small and not supportive enough.

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Thank you for the feedback – much appreciated.

31 Hour(s) ago

Shiatsu Massage Pillow

Service
Product

Service rating : pillow arrived quickly - well packed
Product: not tried yet as it is a gift

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As Above
31 Hour(s) ago

Crystal Clear LED Daylight Floor Lamps

Service
Product
Latest
Service
Product

Service rating : Despite taking my money and telling me that the lamp is on the way, I still have not received it and they have not yet answered my email about it.
Product: Not yet received.

06-Dec-2016
Service rating : Clifford james responded to my concerns and the item was delivered the next day. Nice to know that people listen to you. Top marks for this service.
Product: The lamp is excellent and very stylish. Fits in well and does the job..

Read more
I am sorry to hear that you have not received your order as yet. We did reply to your email of the 3rd December within the 2 working days that we advise and the courier now has this manifested for delivery to you in the next 48 hours. I trust that you will be pleased with your purchase, but any issues please let us know.

32 Hour(s) ago

Thermal Lined Rugby Trousers

Service
Product

Service rating : The usual fast efficient service.
Product: Good fit, quality, and comfortable.

Read more
That's what we like to hear, thank you.

33 Hour(s) ago

Garden Gear 3 in 1 Blower, Vac and Shredder

Service
Product

The young lady on the phone was very helpful, I had paid for next day and when I did not receive the parcel, I was refunded the postage. Thankyou.

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Greatly appreciated, thank you

33 Hour(s) ago

The Flying Scotsman Train Set

Service
Product

Service rating : The item was delivered quickly and was in perfect condition. Thanks :)
Product: This item was purchased as a gift for my Father, but I know that he is extremely pleased with the set :)

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That's what we like to hear, thank you.

34 Hour(s) ago

Barking Dog Alarm

Service
Product

excellent service

Read more
Brilliant, thank you for the feedback.

34 Hour(s) ago

Garden Gear Lawn and Leaf Sweeper

Service
Product

Service rating : Quick efficient service.
Product: I would have said Bad but it might be ok if you only have 1 small tree. If you have lots of trees and lots of leaves it is pretty much useless as it jams if the leaves are more just a scattering

Read more
Greatly appreciated, thank you