We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Nice customer service
Whilst the service and products have always been first class I am beginning to get too many emails.
As a long standing and loyal customer I would have hoped I would get a code that gave me a 'special price' whenever I ordered so long as I spent more than £100 in the year. I do understand that there will also be clearance items that you will want to sell and that the discount might not apply to these.
Delivery speed good and quality normally good. The sizes need a bit more guidance as Slim appears to mean fat fit. Really Baggy on me
Worked well the waistcoat arrived before the projected time
i sent two shirts back, but you've not told me whether you've received them yet nor whether you have issued a refund etc?
Great shirts and great service as usual
very quick , delivered promptly.
Only let-down was Hermes: who battered the parcel silly. One side of the box was almost hanging off.
Easy to use website & items delivered pronto..
Items delivered quickly and on time
A quick service with good products
Smart, easily maintained and comfortable
Website easy to use and delivery ahead of schedule. what more to ask for? Great products too.
Quick and efficient service as usual Thank you.
We are currently trying to arrange an exchange of 1 item and have paid for the Hermes collection, but they have not given us the barcode we need to affix to the parcel so it can be collected. No one is offering us a solution and we cannot find contact details for anyone that can help.
Paid for next day delivery, but this was not met. However received phone calls to confirm what was happening and received refund of delivery charge. Great service will use again.24-Feb-2017Great service and products highly recommend24-Feb-2017Great service and products highly recommend
Good communication from order to despatch through to delivery ... and very fast
Good service and quality shirts
Fast despatch of shirts. Received within a few days
Having to pay over £12 to return the suit by Royal Mail was a shock ! I will be very reluctant to order suits from you in the future
The shirts were of the expected high quality from Charles Tyrwhitt, and delivered promptly. I couldn't ask for more!
Quick delivery, everything as you'd want.
Excellent service, as always.