We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Great service - prompt and I was kept informed
Hermes is the worst courier service, they do not leave any messages and do not contact me regarding the delivery and my order has been returned to yourself again.
I have discovered that the best way of saving cash is to wait until Tyrwhitts run out of stock in my quite common size. That way I have more money, and wardrobe space.Which is good, as the clothing is well priced, and of the most exquisite quality. When are you launching the Autumn range?
Goods eventually arrived but were originally delivered to the wrong address by courier My Hermes despite being correctly addressed and having correct post code. The occupier of the house they were delivered to hand delivered them to me which was very good of her.
Goods were obviously not checked before dispatch.
The service provided by the courier Hermes was not good and I had to contact Charles Thywhitt about this and I must say that Charles Thywhitt were extremely good and helpful with the problems that I experienced with their courier.
Goods arrive in timely fashion - refunds are quickly dealt with
The person who dealt with my returns query is an absolute credit to your company. She made the whole process very easy and in the end I have 4 shirts which fit perfectly. She deserves a raise!
Excellent service and quality products. Thank you for prompt delivery.
Very efficient and simple service
Fast and great quality
Very fast delivery
Fine quality, great prices and quick delivery. I'm one satisfied customer.
Always had excellent service, polite, knowledgeable people, excellent quality shirts - all of which explain that you will only see Tyrwhitt shirts in my wardrobe!
No delay. Delivered earlier than promised.
Ordering on line was easy. The prompts were very helpful. So I did not make any mistakes in ordering b
Quick delivery, nicely packaged
Very efficient excellent service ! Always satisfied.
Quality, value and service
It would be excellent except for the delivery was placed over garden gate without a card through the door, if it had rained or we had not looked shirts would have been ruined. On delivery tracker is stated customer had signed which is clearly not the case.
Always a great service,prompt,and great products.