Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 252755 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
2 Hour(s) ago

White twill non-iron slim fit shirt

  • Customer also reviewed:
  • White and sky twill stripe non-iron slim fit shirt
  • Royal twill grid check non-iron slim fit shirt
  • etc.

Website works well, delivered in good time and great shirts. Couldn't ask for more at a great price.

No Comment
7 Hour(s) ago

White royal Panama non-iron classic fit shirt

Great service.

No Comment
7 Hour(s) ago

Green multi check long sleeve washed favourite classic fit shirt

Very prompt delivery

No Comment
8 Hour(s) ago

Navy & pink classic fit tartan check shirt

First class service all round - excellent quality, rapid delivery, and polite and extremely competent staff manning the phones.

No Comment
9 Hour(s) ago

Berry regency weave extra slim fit shirt

  • Customer also reviewed:
  • Grey regency weave extra slim fit shirt
  • Navy and white small check business casual extra slim fit shirt
  • etc.

bought 4 shirts 2 good and 2 bad but service good

No Comment
10 Hour(s) ago

Multi gingham country twill classic fit shirt

DELIVERED ON TIME

No Comment
11 Hour(s) ago

Blue pinpoint slim fit shirt

  • Customer also reviewed:
  • Sky silk road end on end slim fit shirt
  • White poplin non-iron extra slim fit shirt
  • etc.

In shop service earned more than good. But I shouldn't have had to go to the shop as I did not get a reply from the online service. Disappointing.

Read more

Thank you ever so much for the kind feedback regarding your recent experience in our Glasgow store - I know my colleagues there will be delighted to learn they have exceeded your expectations. I am very sorry however to hear you were disappointed with our response to your email. Looking through your account I can see we replied to your initial query concerning a return on 10th December so I'm sorry if you didn't receive this. Glad to see everything is all sorted now and hope you are enjoying your fantastic new CT shirts.

11 Hour(s) ago

Mushroom moleskin classic fit trousers

First Rate Service. Really helpful customer services when contacted by telephone. I am delighted to have found such a good gentleman's outfitters and shall be buying more clothing from Charles Tyrwhitt in the new year.

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No Comment
12 Hour(s) ago

Woven black & white tie

  • Customer also reviewed:
  • Woven brown wool Prince of Wales tie

Arrived quickly no problem.

No Comment
12 Hour(s) ago

Sky washed Oxford classic fit shirt

  • Customer also reviewed:
  • Pink washed Oxford classic fit shirt

There was a problem but it was dealt with with courtesy and care!
Thank you!

No Comment
13 Hour(s) ago

Navy bengal washed Oxford classic fit shirt

  • Customer also reviewed:
  • White twill non-iron classic fit shirt

Why do you insist that I write a comment when I've said its excellent?

Read more

Thank you very much for your feedback concerning the length of the sleeves on our casual shirts. It is something I could not agree with more, as from a personal standpoint I also struggle getting sleeves long enough. Rest assured I have gladly passed your feedback on to our Merchandising Department and I hope - for both our sakes! - we will be able to offer a longer sleeve length in the future. Thanks for getting in touch today.

14 Hour(s) ago

Navy long sleeve classic fit pique polo

  • Customer also reviewed:
  • Charcoal long sleeve classic fit pique polo

Easy web site, quick delivery, good value for a quality product

No Comment
27 Hour(s) ago

Charcoal merino button neck slim fit jumper

Very friendly and helpful as ever!

No Comment
31 Hour(s) ago

Handmade silver baroque floral tie

  • Customer also reviewed:
  • Dot sock gift box

Ordered 2 items and one was out of stock but got a very polite email explaining the situation and apologising for the inconvenience, with a reviewed delivery date and a promise to charge delivery only once. Within a week I had the delayed item so am very happy and would use Charles Tyrwhitt again.

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No Comment
33 Hour(s) ago

Light navy and burgundy short sleeve classic fit pique polo

  • Customer also reviewed:
  • Navy and lemon short sleeve classic fit pique polo

Easy to use website and efficient service. Prompt delivery. Very impressed with service

No Comment
34 Hour(s) ago

White twill Sea Island luxury classic fit shirt

Excellent service, also very kind to give us a £10 voucher which lead me to this purchase.

No Comment
35 Hour(s) ago

Navy & white floral print slim fit shirt

  • Customer also reviewed:
  • Blue rich twill stripe non-iron cutaway classic fit shirt
  • Blue and green twill check non-iron cutaway classic fit
  • etc.

As always

No Comment
36 Hour(s) ago

Navy Italian wool cashmere classic fit bridge coat

Very good service, arrived the day after.

No Comment
37 Hour(s) ago

Grey marl smart zip neck sweatshirt

  • Customer also reviewed:
  • Mid navy and off white classic fit rugby shirt

Good

No Comment
38 Hour(s) ago

Duck egg green cashmere blend crew neck cardigan

  • Customer also reviewed:
  • White poplin non-iron classic fit shirt
  • Pink twill puppytooth non iron shirt

really speedy service

No Comment
38 Hour(s) ago

White herringbone classic fit shirt

  • Customer also reviewed:
  • White poplin classic fit shirt

Very prompt service

No Comment
41 Hour(s) ago

Brown Carlton Oxford shoes

  • Customer also reviewed:
  • Blue pinpoint classic fit shirt
  • White pinpoint classic fit shirt

Love being able to order on the web-site

No Comment
20-Dec

Gold herringbone Pennine tweed hacking jacket

Really fast delivery and service great.

No Comment
19-Dec

Pink satin Prince of Wales check slim fit shirt

Placing oreders by phone or online is straightforward, and the goods are delivered promptly, well packaged

No Comment
19-Dec

Mid navy and off white classic fit rugby shirt

As always "Customer Service was Excellent" This was the first time I had ordered online - normally buy from the Shop

No Comment