We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Superb quality & Setvice01-Nov-2014Excellent allways01-Nov-2014Excellent allways
Excellent quality products. However, I have lost one of the collar stiffeners for my new shirt, and whilst I don't object to paying for their replacement, I DO object to being charged £4.95 post and packing. Obscene!
Thank you,excellent servie
Very fast and effective communication
Does what it says on the tin.
Great service all round!
Came within the timeframe given
Good products, good delivery. No quibbles if any issues.
Excellent as always
Great service superior goods
quick efficient delivery as usual. Unhelpfully received a money off token a week later -- it will have expired before I need another batch of shirts.
Good quality clothing at a reasonable price with very prompt delivery
Always first class.
Superb service with an easy to use Web ordering system. I like that Tyrwhitt don't charge your card until the order is fulfilled
Online service was quick and easy and smooth.
Jermyn Street staff were friendly, approachable, knowledgeable about products, helpful, and empathised with the trouble I had with some ill-fitting shirts. This proved that their customer training was very good. However, they lacked the ability or knowledge (or care?) to realise that I had identified a flaw in their design or manufacturing process for a particular cut of shirt. They did not know how to progress this. I left the shop knowing that if I order a 14.5 inch shirt, it will fit me; but a 15 inch shirt will be too small for me (yes, I did get that the right way round !).
First class service - arrived promptly excellent quality and price
Great products & service. Really pleased with my purchases so far
Excellent, simple and very speedy service!
Excellent service and good quality and good fitting shirts
Clear and straightforward online ordering process. Fast and efficient delivery.
Good prompt delivery.