We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Very Good Service
Rapid, excellent service always
Delayed out of stock but as usual kept informed throughout and delivered when said. Well done.
Their stated intention to exceed customer expectation isn't mere marketing hyperbole; it's what they actually do.
Fast and efficient
First class service and the speediest delivery I have known.
So prompt delivery and well packed
Products are despatched on time and overall the buying experience is very good.
After over a month from placing my order, and almost three weeks from the time my boots have been delivered, I am still waiting for shoes laces. I have been consistently mis-informed about when to expect laces to be delivered. All I have been offered is free delivery on my next order, which does not even cover the cost of the laces I have had to purchase separately. As a previously loyal customer of 10 years, I am extremely disappointed in the service I have received.
Dispatch and delivery service above expectation. Keep it up.
Always fantastic service.
Very efficient and friendly
Delivery was early
Super fast delivery
Simple, straightforward and fast
The sales was very good and the delivery was brilliant!!!
When I phoned and said the shirt was wrong they were very polite
The product arrived quickly with ample correspondence.
Lively shirts, fast delivery
Would like a ready to print receipt
Was advised about a delay and arrived on due date
Would be simpler if they were priced normally and not all these 4 for... deals with the individual shirts being overpriced. I don't buy shirts in multiples of 4.
Easy to use website, quick delivery.