Baker Ross Ltd Reviews

Consumer ratings of Baker Ross Ltd

Feedback for www.bakerross.co.uk has been compiled from 68563 Customer Reviews

  • Feefo member since
  • 10/12/2008
  • BAKER ROSS has been importing and distributing arts and crafts, educational and fundraising products to schools, playgroups, charities etc. in the UK and abroad by mail order since it started, and now supply thousands of different organisations every year.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.bakerross.co.uk
24 Minute(s) ago

Alien Monsters Gliders

  • Customer also reviewed:
  • Alien Monsters Scratch Art Magnets
  • Dragon Scratch Art Magnets
  • etc.
Service
Product

Easy use website and great products

No Comment
20 Hour(s) ago

Basket Weaving Kits

  • Customer also reviewed:
  • Christmas Funny Face Pom Pom Decoration Kits
  • Easter Basket Raffia Weaving Kits
  • etc.
Service
Product

Service rating : Great
Product: Great

No Comment
22 Hour(s) ago

A4 Cut Flush Files

  • Customer also reviewed:
  • Air Hardening Clay
  • Budget HB Pencils
  • etc.
Service
Product

one recent order wasn't posted until several days after the estimated arrival time and with an item missing - this was very inconvenient as I had ordered in good time but felt let down. Generally delivery is okay.

No Comment
42 Hour(s) ago

Christmas Hedgehog Decoration Sewing Kits

  • Customer also reviewed:
  • Christmas Jumper Bunting
  • Christmas Wand Streamers
  • etc.
Service
Product

Service rating : Most products are great and very good value just occasionally some items are not quite what I was expecting
Product: Look great not used yet

No Comment
14-Oct

Chocolate Nativity Scenes

  • Customer also reviewed:
  • Glitter Star Foam Stickers
  • Jungle Animal Foam Stickers
  • etc.
Service
Product

Very poor service indeed. I paid for priority delivery 'within two working days'. Ordered at the weekend and the product didn't arrive until Wednesday afternoon, after the event it was needed for. Customer service didn't want to know or help in any way. I've used Baker Ross for years and see a decline in product quality. Will be looking elsewhere for future orders.

Read more
No Comment
14-Oct

Christmas Treat Bags

  • Customer also reviewed:
  • Clear Sticky Tape - 25mm
  • Gold & Silver Metallic Fibre Pens
  • etc.
Service
Product

Service rating : I am always satisfied with your prompt service.
Product: Came up to expectations

No Comment
13-Oct

Christmas Bendy Straw Cups

Service
Product

Service rating : ok
Product: ok

No Comment
13-Oct

A4 White Card Value Pack

  • Customer also reviewed:
  • Lakeland Painting Pencils
  • Scratch Art Doodle Sheets
  • etc.
Service
Product

1 item missing from order. An email to customer services & the item was dispatched within a few hours. First problem I've ever had with Baker Ross

No Comment
13-Oct

Self-Adhesive Felt Shapes

Service
Product

Service rating : Received goods quickly
Product: good range

No Comment
13-Oct

Butterfly Pull Back Racers

  • Customer also reviewed:
  • Football High Bounce Jet Balls
  • Hero Rubber Ducks
  • etc.
Service
Product

Service rating : Great item thank you
Product: Great item thank you

No Comment
13-Oct

Christmas Charms

  • Customer also reviewed:
  • Festive Gift Bags & Seals
  • Festive Ribbons
  • etc.
Service
Product

Speedy service, great value and fab customer service

No Comment
13-Oct

Christmas Motif Craft Felt

  • Customer also reviewed:
  • Coloured Sequins
  • Fabric Purse Keyrings
  • etc.
Service
Product

Service rating : Great company
Product: Just right for Christmas decorations

No Comment
11-Oct

Pirate Colour-in Masks

  • Customer also reviewed:
  • Pirate Dotty Art
  • Pirate Foam Stickers
  • etc.
Service
Product

The products are very good, easy to use and age appropriate. Service from Baker Ross is poor, my order took eleven days to arrive

No Comment
11-Oct

Black & Silver Stick-on Jewels

  • Customer also reviewed:
  • Chubby Brushes Value Tub
  • Coloured Crowns
  • etc.
Service
Product

Problem with placing the order due to high monetary value of order. Delay in communicating this to customer. Repeated issues with delivery date being pushed back despite having opted for next day delivery. Issues which took over a week to resolve, resulting in late arrival of items required for public event. On day of actual delivery issue with missed delivery despite clear instructions for access to address. Latter apparently tied to layout of online form tied to order.

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No Comment
11-Oct

Bug Stampers

  • Customer also reviewed:
  • Jungle Stencils
  • Pirate Stencils
  • etc.
Service
Product

Service rating : But delivery slow
Product: But delivery slow

No Comment
11-Oct

Friendship Bracelets

  • Customer also reviewed:
  • Glow Sticks
  • Heart Gem Pendants
  • etc.
Service
Product

I have placed two orders recently and although I was very pleased with the products I did have a few issues. The first order was missing something and the 2nd order was delayed in being dispatched. I would have appreciated an email or text to advise that the items were delayed, I eventually rang up to check where the order was as I was worried that I would not receive it in time.

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No Comment
11-Oct

Frame Card Shapes

  • Customer also reviewed:
  • Owl Colour-in Memo Pads
  • Self-Adhesive Foam Hearts
Service
Product

Fast efficient service

No Comment
11-Oct

Autumn Colour-in Spiral Mobiles

  • Customer also reviewed:
  • Leaf Stampers
  • Leafy Hedgehog Decoration Kits
  • etc.
Service
Product

Efficient. Responded to query quickly.

No Comment
11-Oct

Christmas Elf Biff Bats

  • Customer also reviewed:
  • Christmas Pom Pom Decoration Kits
  • Christmas Self-Inking Stampers
  • etc.
Service
Product

Service rating : Absolutely fantastic service. Made me feel like a valued customer. Thank you.
Product: Great product!

No Comment
10-Oct

Carioca Jumbo Markers - Pack of 12

  • Customer also reviewed:
  • Gel Pens Value Pack
  • Gold & Silver Metallic Fibre Pens
  • etc.
Service
Product

Service rating : Always good quality. Some items are reasonably priced. Always been satisfied.
Product: Good quality. nice bright colours. good price. Good for bigger areas to colour.

No Comment
10-Oct

Festive Friends Wristbands

Service
Product

Service rating : I was ordering for a school our fund raiser.. I read creative colouring christmas decorations (pack of 30) so I ordered Qty 3....me thinking il get 90 as they are sold in packs of 10.... well no I got 9!! So I've spent 11.97 on 9 pack of decs. ... that will not raise our school much.... very poor wording....
Product: Wristband seem good im sure the kids will love them at Christmas sale.... shame about the other items

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No Comment
10-Oct

Autumn Card & Paper Value Pack

  • Customer also reviewed:
  • Bird Fuse Bead Kits
  • Clear Popper Wallets
  • etc.
Service
Product

Service rating : Arrived quickly, not too much packaging.
Product: Great, the kids love the colours.

No Comment
10-Oct

Autumn Friends Mix & Match Decoration Kits

  • Customer also reviewed:
  • Christmas Wreath Scratch Art Decorations
  • Festive Unicorn Mosaic Hanging Decorations
  • etc.
Service
Product

Service rating : LOVE YOUR ITEMS
Product: MY RAINBOWS LOVED THEM SO CUTE

No Comment
10-Oct

Christmas Tattoos

  • Customer also reviewed:
  • Farm Animal Dotty Art
  • Rockin' Robin Mix & Match Card Kits
  • etc.
Service
Product

Service rating : Great products. Delivery slower than stated for this order, usually it's ok though. Quick response from customer services.
Product: Great designs and good value.

No Comment
10-Oct

3D Butterfly Decorations

  • Customer also reviewed:
  • Butterfly Garden
  • Christmas Pudding Card Kits
  • etc.
Service
Product

Service rating : Good service
Product: Nice products

No Comment