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Benefits and USPs

What are the key benefits of using Feefo?

Feefo has been designed to be the most trusted provider of genuine consumer reviews in the world.

Website Performance

  • Feefo delivers service and product feedback which translate to the stars you see displayed as Seller Ratings
  • These ratings significantly increase the conversion from browsers to buyers
  • Feefo can greatly improve the Google Quality Score of your PPC advertising
  • All these add up to hugely improved clickthrough rates
  • Google gives a higher page rank to sites that display Feefo feedback
  • Feefo gives consumers genuine trust in your business and lifts you above the masses

Business Intelligence

  • Feefo offers the most cost effective Business Intelligence imaginable
  • Feefo delivers ongoing research that’s more powerful than any focus group or panel
  • Feefo brings any service or product issues to your attention immediately and allows you to deal with them before they become an issue
  • Feefo delivers loads of keyword rich, user generated content into your site, which Google loves and ranks
  • Your team will love the positive feedback that Feefo delivers and learn from the negatives
  • Feefo allows you to lead and control the online debate about your site, your service and your products

Consumer Engagement

  • Understand consumer satisfaction and engage with consumers using Feefo, listen to their point of view and respond
  • Respond to and learn from negative experiences publicaly, converting them into positives
  • Consumers are already using the internet to tell others about their experiences; with Feefo merchants can own the conversation, responding accordingly and turn negative situations into positives
  • By displaying Feefo Ratings consumers can recognise that a merchant is trustworthy, with nothing to hide.
 

What makes Feefo unique?

  • Feefo can be relied on by consumers and merchants
  • Feefo is the only feedback system that offers instant "match back to actual order"
  • Feefo is the only feedback system to deliver service and product feedback
  • Feefo generates the highest response rates of any feedback system
  • Feefo publishes un-edited feedback instantly
  • Feefo can be integrated into your website within minutes with our easy startup and unique API, that’s been tested by the best
 

What are the key benefits of using Feefo on my website?

  • Feefo develops consumer trust through genuine reviews
  • Feefo significantly increases the conversion from browsers to buyers
  • Feefo significantly reduces returned product rates
  • Feefo brings any service or product issues to your attention immediately
  • Feefo delivers user generated content into your site, which Google loves
  • Feefo turns critics into advocates
  • Google gives a higher page rank to sites that display Feefo feedback
  • Your team will love the positive feedback that Feefo delivers and learn from the negatives
  • Feefo offers the most cost effective Business Intelligence imaginable
  • Feefo allows you to lead the online debate about your site, your service and your products

If you think that Feefo will be a great addition to your customer experience, please get in touch to get started - we can set you up with a free trial very quickly. Call our team on 0203 362 4209.