Jewellery Maker Reviews

Consumer ratings of Jewellery Maker

Feedback for www.jewellerymaker.com has been compiled from 138075 Customer Reviews

  • Feefo member since
  • 26/04/2013
  • Jewellery Maker is the only UK channel devoted to people who make their own jewellery, whether for personal use, gifts or for resale.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.jewellerymaker.com
9 Hour(s) ago

Marvellous Mosaic; Abalone Mosaic Rounds 16mm 10pcs, Cultured Rice Pearls 8-9mm & Wire

  • Customer also reviewed:
  • 70cts Multi-Colour Fluorite Stars Approx 14mm 15cm strand
  • Two Tone Gold Plated 925 Sterling Silver Tree Pendant ,Approx 28x25mm,1Pcs
  • etc.
Service
Product

Service rating : JM is an excellent company. They are friendly and efficient.
Product: I love these abalone mosaic rounds. I am replacing some I bought and then made up just for me. They are beautiful.

No Comment
9 Hour(s) ago

Two Tone Gold Plated 925 Sterling Silver Tree Pendant ,15x17mm,1PCS

Service
Product

Service rating : First class
Product: Love this it's very pretty

No Comment
10 Hour(s) ago

15cts Chrysocolla Graduated Faceted Rondelles Approx 2x1 to 3x2mm, 28cm Strand.

Service
Product

Service rating : Always good
Product: lovely gems.

No Comment
13 Hour(s) ago

20cts White Topaz Micro Faceted Rounds Approx 3mm, 28cm Strand.

  • Customer also reviewed:
  • 55cts Pink Opal Graduated Plain Rounds, Ovals & Rectangles, 30cm Strand.
Service
Product

Service rating : Was excited to join as I've finally started making jewellery. Products are great .But! No two free stands of beads on my first order and 4emails to customer service have still not produced them. Two orders cancelled by jewellery maker when I enquired. Lost out on beads that I wanted. Great product poor service
Product: Love them can't wait to make something special with them

Read more
No Comment
14 Hour(s) ago

550cts Pink Terra Jasper Slabs Approx 31x38mm-30x59mm, 38cm strand

  • Customer also reviewed:
  • Silver Shell Pearl Plain Rounds Approx 6mm, 38cm Strand
Service
Product

Service rating : Good product range
Product: Very disappointed with these, they are a horrible gaudy pink they don't look like a real gemstone. Quite a few of them had very uneven surface with lots of cracks, I would not want to wear in a piece of jewellery. I shall stay away from this Jasper. I have returned them.

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No Comment
16 Hour(s) ago

Peacock Freshwater Cultured Potato Pearls Approx 6x7mm, 38cm

  • Customer also reviewed:
  • 75cts Brown Obsidian Plain Rounds Approx 6mm, 38cm strand
  • White Freshwater Cultured Potato Pearls Approx 9-10mm, 38cm
  • etc.
Service
Product

Service rating : Great service
Product: Beautiful

No Comment
18 Hour(s) ago

Baltic Cognac Amber Star Bead with Sterling Silver spacers Approx 10mm

  • Customer also reviewed:
  • 925 Sterling Silver Moon And Star Necklace Charms Set, 2pcs
  • 925 Sterling Silver Open Jump Rings - 5mm (Approx 50pcs)
Service
Product

Service rating : Strands have got much smaller lots of the pearls overpriced now
Product: Much tinier than expected

No Comment
18 Hour(s) ago

15cts Ombre Zircon Micro Faceted Rounds Approx 2mm, 30cm Strand.

  • Customer also reviewed:
  • Strawberry Donut! Inc Light Topaz, Dark Red & Silver Lined Crystal Seedbeads.
Service
Product

Service rating : Great
Product: Stunning !!!

No Comment
19 Hour(s) ago

Baltic Cognac Amber Wolf Pendant Sterling Silver Approx 22mm

  • Customer also reviewed:
  • 185cts Chrysocolla Graduated Plain Marquise Approx 18x9 to 23x11mm, 18cm Strand.
  • Baltic Cognac Amber Wolf Connector Sterling Silver Approx 21x27mm
Service
Product

Service rating : Very helpful Customer helpline, pit the Company can't swop places with the Government then thing would run much better!
Product: Beautifully made, lovely item.

No Comment
19 Hour(s) ago

Baltic Cognac Amber Donut Bead Approx 20x7mm

  • Customer also reviewed:
  • Rose Gold Plated 925 Sterling Silver Wire Guardians approx 4mm (10pcs)
  • Gold Plated 925 Sterling Silver Wire Guardians 4mm (10pcs)
  • etc.
Service
Product

Service rating : Can’t fault customer service always willing to help.
Product: Lovely.

No Comment
19 Hour(s) ago

White Freshwater Cultured Potato Pearls Approx 7x9mm

  • Customer also reviewed:
  • Silver Plated Filigree Bead Caps 12mm - (10pcs/pk)
  • Miyuki Seafoam Bundle! 2 x 11/0's
  • etc.
Service
Product

Service rating : Customer service absolutely fantastic, always willing to help and have always emailed back or rang and have solved whatever problem posed;
Product: Beautiful and excellent value.

No Comment
20 Hour(s) ago

Brazilian Petrified Wood Jasper Plain Rounds Bundle! Inc; 6mm, 8mm, 10mm and 16mm

Service
Product

Service rating : great company ,still finding amazing stones on the channel
Product: beautiful, goes great with amber

No Comment
26 Hour(s) ago

Donut Mega Bundle! Inc; Jasper, Sodalite, Tigers Eye, Agate & Howlite.

Service
Product

Service rating : I have found the service very reliable
Product: One of my do nuts (tigers eye) broke in half. I plan to glue it back

No Comment
28 Hour(s) ago

290cts Black Agate Square Loops Approx 20mm, 38cm strand

  • Customer also reviewed:
  • 45cts White Howlite Plain Rounds Approx 4mm 38cm
  • 250cts Black Agate Rectangle Loops Approx 18x25mm, 38cm strand
  • etc.
Service
Product

Love the programme, and especially like the option to catch up.

No Comment
29 Hour(s) ago

Baltic Cognac Amber Wolf Pendant Sterling Silver Approx 22mm

Service
Product

Service rating : Have no complaints, a great company.
Product: I honestly didn't think it would be this good close up. Absolutely brilliant

No Comment
29 Hour(s) ago

230cts Green Opal Multi Assorted Shapes

  • Customer also reviewed:
  • White Freshwater Cultured Potato Pearls Approx 9-10mm, 38cm
Service
Product

Service rating : easy ordering fast delivery
Product: these are stunning cant wait to get making

No Comment
29 Hour(s) ago

Baltic Cognac Amber Donut Bead Approx 20x7mm

Service
Product

Service rating : Good delivery time
Product: Lovely colour

No Comment
29 Hour(s) ago

3 x Sterling Silver 25 Panza Curb Chain 18"

Service
Product

Service rating : Very good delivery time
Product: Very fine chains

No Comment
30 Hour(s) ago

1.5cts Multi Colour Diamond Plain Cubes Approx 2 to 3mm. (Pack of 5)

Service
Product

Service rating : Not as good as it was, standards have definitely dropped since a year ago
Product: Exactly what I wanted to channel set in a ring, delighted.

No Comment
30 Hour(s) ago

925 Sterling Silver Cubic Zirconia Marquise Shape Earring Post With End Ring With Butterfly Back Approx 5x11mm, 1 pair

  • Customer also reviewed:
  • 925 Sterling Silver 2 Tone Bee Pendant, Approx 10x15mm
Service
Product

Service rating : Good
Product: Very pretty

No Comment
30 Hour(s) ago

Double Trouble 2x White Freshwater Cultured Pearl Long Nuggets Approx 8x10 to 9x11mm, 38cm

Service
Product

Service rating : Good company
Product: Nice

No Comment
30 Hour(s) ago

Baltic Cognac Amber Donut Bead Approx 20x7mm

  • Customer also reviewed:
  • Baltic Lemon Amber Donut Bead Approx 20x7mm
Service
Product

Great value and quality

No Comment
30 Hour(s) ago

Sterling Silver Rhodium Plated 2mm Round CZ Bracelet 19cm/7.5"

  • Customer also reviewed:
  • 5cts Multi-Colour Spinel Micro Faceted Rounds Approx 2mm, 30cm Strand.
  • Baltic Cognac Amber Donut Bead Approx 20x7mm
  • etc.
Service
Product

Excellent

No Comment
30 Hour(s) ago

180cts Natural Lapis Lazuli Plain Rounds Approx 8mm 38cm strand

  • Customer also reviewed:
  • 60cts Serpentine Cube Approx 4mm, 38cm strand
  • Silver Plated Base Metal Sea Horse Charms, Approx 15x6mm (10pcs)
  • etc.
Service
Product

I was away at the weekend and watched show on catch up. Would have bought several items but when rang to see if still available, was told that yes, still available, but I couldn't purchase at show price. I would have purchased at show price but not at over-inflated 'after show' price. You lost an order today as I would have purchased 9 items if you'd given me show price. Why, if you were happy to sell them 1-2 days ago at a certain price and they're not sold out, do you not prefer a sale to no sale? I can't watch every day so if an item is not sold out why not accept a sale at show price rather than no sale? So inflexible?????

Read more
Good morning,

Thank you for taking the time to leave feedback.

We are very sorry to hear of your recent experience when shopping with us, and understand you must feel very disappointed with our services.

We have now added relevant notes to your account to ensure that this does not happen again when you contact our Sales Team.

If you have any further issues regarding this matter, and have any problems when placing an order after the show has finished in future, please give our Help Team a call on 0800 6444 655 (option 2) and they will be happy to assist you further.

Many thanks.

Jayne - Jewellery Maker
30 Hour(s) ago

68cts Larimar Graduated Faceted Rondelles Approx 4x3 to 6x4mm, 18cm Strand.

  • Customer also reviewed:
  • Multi-Colour Agate Bundle! 12mm, 10mm and 6mm
  • 120cts Yellow Terra Jasper Plain Rounds Approx 8mm, Approx 38cm/strand
  • etc.
Service
Product

Service rating : Always great.
Product: Lovely!

No Comment