The Bicycle Store Reviews

Consumer ratings of The Bicycle Store

Feedback for www.bicyclestore.com.au/ has been compiled from 1025 Customer Reviews

  • Feefo member since
  • 12/09/2013
  • Cycling is our passion and we want to share that passion with you. We pride ourselves on listening and understand that cyclists come from all levels of skill and expertise. Customers appreciate the time, energy and commitment by our staff to find the right bicycle, accessory or component for their needs; it's what keeps them coming back time after time.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.bicyclestore.com.au/
11-Aug-2014

Louis Garneau X-Lite Helmet

Service
Product

Just wanted to let you know that I was disappointed with the shipping and delivery on my purchase. I have used overseas websites previously and received quicker service than I experienced at the Bicycle store.

No Comment
04-Aug-2014

Shimano SH-WM43 SPD Women's Touring MTB Shoes

Service
Product

Service rating : Processed and shipped quickly, thank you
Product: Shoes are as advertised.

No Comment
03-Aug-2014

Shimano Acera RD-M360 7/8-Speed Rear Derailleur

Service
Product

Appreciated the call to confirm the colour choice on the order.

No Comment
24-Jul-2014

Bikecorp 27" x 1-1/4" w/Tour Copy G/S Tyre

Service
Product

Service rating : The site was a little slow to navigate.
Product: Haven't ridden on it any distance yet, but it looks ok so far.

No Comment
23-Jul-2014

Tioga Bike Cover

Service
Product

Service rating : Very fast shipping, great customer experience on the website. Couldn't have been easier.
Product: I've never owned a bicycle cover before so I have nothing to compare it with, but this was the cheapest option and seems sturdy enough to do the job and covers our bike nicely.

No Comment
23-Jul-2014

Shimano XTR BR-M970 V-Brake Pads

  • Customer also reviewed:
  • Schwalbe Marathon Plus
Service
Product

Fast. Helpful.

No Comment
23-Jul-2014

Netti Ballistic Nix

  • Customer also reviewed:
  • Pedal Nation Fork Mount Block
Service
Product

Service rating : Products available at a reasonable price.
Product: My second set, so as expected.

No Comment
22-Jul-2014

1 Inch Adjustable Head Stem 110mm

Service
Product

Service rating : The service was great as was the price.
Product: Intially on arrival there seemed to be a problem with the fit, on actual fitting it was perfect. No more problems.

No Comment
22-Jul-2014

Netti Womens Performance Bib Longs

  • Customer also reviewed:
  • Pearl Izumi Elite Women's MTB Gloves
Service
Product

A little bit more communication on status of parcel/delivery would be an improvement. Eg. waiting for next delivery day which is friday.

No Comment
22-Jul-2014

Netti Curve Helmet

  • Customer also reviewed:
  • X Tech Combo Kit 2 & 4 LED Round Light - XTL305
Service
Product

Awesome personalised service, thanks!

No Comment
22-Jul-2014

Bikecorp 26" x 1.75 7-Speed Rear MTB Wheel

  • Customer also reviewed:
  • Bikecorp 26" x 1.75" D/W Front MTB Wheel
Service
Product

Service was ok, took too long to dispatch in order to get Excellent service.

No Comment
21-Jul-2014

Fox Flux Helmet

Service
Product

Service rating : It took a few days to get the order picked, packed and dispatched then the mail wait. Altogether it was a week which isn't bad, but longer than other similar deliveries from other suppliers. It would have been good to have an express option.
Product: Love my helmet. I had chosen it a while ago and it's everything I hoped it would be: protection, looks and comfort.

Read more
No Comment
21-Jul-2014

Echowell Echo U9 Bicycle Computer

Service
Product

Service rating : Very happy with service, and prompt postage. Have used you before, and will again. Thank you.
Product: Just what l was after.

No Comment
21-Jul-2014

IceToolz Chain Scrubber C113

  • Customer also reviewed:
  • White Lightning Clean Ride Wax Lube
  • Shimano Alivio BR-M421 V-Brake Shoes
  • etc.
Service
Product

Shipped promptly, well packed and received as ordered the next day

No Comment
20-Jul-2014

Shimano Alivio BR-M422 V-Brake

  • Customer also reviewed:
  • Shimano Alivio BR-M421 V-Brake Shoes
Service
Product

Very happy with the service received. Thank you.

No Comment
19-Jul-2014

Fox Launch Pro Knee Pad

Service
Product

Service rating : efficient
Product: look good

No Comment
19-Jul-2014

Deuter City Handlebar Bag

Service
Product

Service rating : good follow up from the store when deliver took longer than anticipated
Product: nicely made

No Comment
19-Jul-2014

FSA MEGA EXO BSA Omega BB-4000 Bottom Bracket

Service
Product

Service rating : Good service & prompt delivery
Product: What can i say, not a top of the line crankset so not a top of the line bottom bracket, it does the job.

No Comment
19-Jul-2014

Topeak JoeBlow Max II

  • Customer also reviewed:
  • X Tech Twin Super Mini LED Combo Light - XTL007
Service
Product

Very fast shipping!

No Comment
18-Jul-2014

Schwalbe Durano Plus Road Tyre

  • Customer also reviewed:
  • Maxxis Welter Weight Tube
Service
Product

Good service and good range of products

No Comment
18-Jul-2014

Pearl Izumi Elite Thermal Toe Covers

Service
Product

If there is a problem I can talk to a staff member who is very helpful.

No Comment
17-Jul-2014

Louis Garneau Team Wind Jacket

  • Customer also reviewed:
  • Pearl Izumi Elite Barrier Jacket
Service
Product
Latest
Service
Product

Service rating : Very helpful and compliments to your staff.
Product: My expectation were that it would be a similar jacket to casttelli which unfortunately it wasn't nor was the fit...

17-Jul-2014
Service rating : Although the service was excellent you have limited and range and your general cost on items are expensive. I currently purchase all my gear from Chain Reaction in the UK..
Product: Similar comments as above.

17-Jul-2014
Service rating : Although the service was excellent you have limited and range and your general cost on items are expensive. I currently purchase all my gear from Chain Reaction in the UK..
Product: Similar comments as above.

Read more
No Comment
17-Jul-2014

Shimano Altus SL-M310 7-Speed Rapidfire Lever

Service
Product

Service rating : Easy to deal with.
Product: Works perfectly.

No Comment
17-Jul-2014

Fox Ranger Cargo Shorts (10")

Service
Product

Service rating : No problems and will use this service again ,thanx
Product: unfortunately the exact product I ordered was out of stock , but the friendly staff member that called me was able to offer an alternative which worked out well.

No Comment
17-Jul-2014

Shimano Shift Inner Cable Ends 1.2mm

  • Customer also reviewed:
  • Topeak DeFender RX
  • Mr Tuffy Ultra Light Tyre Liner
Service
Product

Service rating : I was informed about items not available and the in stock items arrived promptly.
Product: They right for the job !?!?

No Comment