Nisbets Express Catering Equipment Reviews

Consumer ratings of Nisbets Express Catering Equipment

Feedback for www.nisbets.com.au has been compiled from 10873 Customer Reviews

  • Feefo member since
  • 23/09/2010
  • Nisbets provide 4,000 catering equipment, hospitality and food service products. They offer a 5% price match guarantee, 30 day hassle free returns, and same day despatch.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.nisbets.com.au
5 Minute(s) ago

Milan Chafer Set Four Pack GN - 1/1

  • Customer also reviewed:
  • Olympia Chafing Liquid Fuel 2 Hour (Pack 12)
  • Olympia Chafing Liquid Fuel 4 Hour (Pack 12)
  • etc.
Service
Product

Super fast delivery

No Comment
55 Minute(s) ago

Arc Tulip Beer Glass 560 ml (box 48)

Service
Product

Service rating : Excellent company! Never any issues always very good service and quick deliveries. Thanks Obi.
Product: Nice glasses!

No Comment
2 Hour(s) ago

Apuro Waffle Maker

Service
Product

I live in rural NSW , my item was ordered and shipped instantly nearly overnight thanks

No Comment
5 Hour(s) ago

Le Chef 'Staycool' Hat Black - Size L

  • Customer also reviewed:
  • Pizza Pan Alum 380mm
  • Vogue Wide Neck Heavy Duty Sauce Bottle Clear - 16oz
  • etc.
Service
Product

Service rating : Easy to use booking page and next day delivery. Very affordable shipping price too.
Product: As expected

No Comment
6 Hour(s) ago

Black Steel Bistro High Stool with Backrest (Pack 4)

Service
Product

Friendly and helpful staff

No Comment
7 Hour(s) ago

Jantex Soft Hygiene Broom Red 18" 457mm

Service
Product
Latest
Service
Product

Service rating : Cannot rate as not yet installed
Product: Not yet used

21-May-2018
Not yet installed

21-May-2018
Not yet installed

Read more
No Comment
7 Hour(s) ago

Bead Table Fork St/St (Box 12)

  • Customer also reviewed:
  • Vogue Measuring Spoons (Set 6)
Service
Product

Service rating : Your service is so fast very impressed. The only thing I would like changed is that
the invoice was packed in with the items bought or it was emailed immediately without me having to ring and request one be sent. Order confirmation is not classed as an invoice with our auditors.
Product: Good quality

Read more
No Comment
19 Hour(s) ago

Schneider Flour/Cocoa Sieves 300mm Diameter Mesh - 1mm

Service
Product

good service

No Comment
19 Hour(s) ago

Hygiplas Colour Coded Cutting Mat Set (Pack 6)

Service
Product

Service rating : Very efficient and only took 3 days from ordering to delivery - not counting the weekend. I already have my eye on another purchase. Thank you.
Product: Very good quality.

No Comment
22 Hour(s) ago

Hand Lemon Squeezer Powder Coated

Service
Product

Service rating : Excellent service - fabulous fast delivery as always. Thank you
Product: Great little gadget !

No Comment
26 Hour(s) ago

Arcoroc Brio Flute 160ml Sheer Rim (Box 24)

Service
Product

Service rating : Very quick and efficient
Product: Fine

No Comment
27 Hour(s) ago

Birko Conveyor Toaster

Service
Product

Service rating : I called and spoke to a representative as our original order kept getting put back for delivery, I changed my order and it came within 5 days. Thankyou
Product: Just what we ordered

No Comment
27 Hour(s) ago

Bolero Steel Bistro High Stool with Wooden Seatpad (Black) (Pack 4)

Service
Product

A real lack of common sense and empathy as far as the customer service I received. Even having escalated my issue up to a "manager" I found the service I got was absolutely woeful at best. While Nisbets offer a good range of well priced items, I find myself for the first time ever, preferring to just buy online and just bypass the so called sales team completely.

Read more


I can understand your disappointment when learning the wrong chairs had been ordered. We are very sorry for this and recognize the inconvenience this has caused for you. Once our sales team discovered their error they did their best to compensate by offering you a free upgrade on some further products you were looking to purchase.

I can also see our resolutions team worked quickly and efficiently to bring these chairs back and then arranged for the correct ones to be sent out to you.

Again we are very sorry for this error and we hope that you will continue to choose Nisbets for your catering equipment needs.

Kind regards,

NISBETS
29 Hour(s) ago

Olympia Display Crate with Blackboard Side 1/1 GN

Service
Product

Service rating : Fast efficient service!
Product: Providing an updated café décor experience for our staff - love them!

No Comment
20-May

Duralex Provence Tumbler - 250ml 8.75oz (1040A) (Box 6)

  • Customer also reviewed:
  • Duralex Provence Tumbler - 90ml 3oz (1036A) (Box 6)
Service
Product

Service rating : Each time I use Nisbets I have a very responsive and courteous team member help me with my purchase.
Product: Exactly what I needed

No Comment
20-May

Bolero Steel Dining Sidechair with Wood Seatpad (White) (Pack 4)

Service
Product

Service rating : Went to your pickup outlet in Dandenong to collect 20 chairs. Asked for assistance to pack in car, no help. Has to do two trips.
This has happened before,will not buy again.
Must do more after sale service.
Product: Have bought a number of your chairs, have large hotel motelcomplex. Good quality.

Read more
Good Afternoon John,

Thank you for your feedback. We are currently investigating this issue further and will be in contact with you shortly.

Kind Regards
Nisbets

19-May

Dick Sharpening Steel Oval - 30cm 12"

  • Customer also reviewed:
  • Spare Blade Medium for D445
  • Vogue Sharpening Stone
  • etc.
Service
Product

Service rating : good
Product: good

No Comment
19-May

Olympia Nomi Blue Tapas Rectangular Plate 9.7x4.75" 245x120mm (Box 6)

  • Customer also reviewed:
  • Olympia Whiteware Wide Rimmed Plate - 16.5cm 6.5" (Box 12)
  • Olympia Whiteware Wide Rimmed Plate - 23cm 9" (Box 12)
  • etc.
Service
Product

Helped me out cordially.

No Comment
19-May

Airpot St/St - 3Ltr

  • Customer also reviewed:
  • Olympia Drip tray for airpots K635/K636/K638/K650/DL163/DL165/DL166
Service
Product

Service rating : Haven't received product yet.
Product: Haven't received product yet.

Read more
Good Afternoon Cyrus,

Thank you for taking the time to provide your feedback. We have noted that you are based in W.A, this generally means a slightly longer lead time in receiving your goods, however we are delighted to see that your order was delivered and signed for this morning, we hope that you will be pleased with your purchase of the Olympia Airpots and look forward to assisting you again soon.

Kind Regards,
Nisbets

19-May

Vogue Roasting Dish with Integrated Handles Alu - 61x45.5x7cm 24x18x2.75"

Service
Product

Service rating : Ordered product 10th may ...
Am yet to receive my goods
Product: No idea.... have not received it

Read more
Good Afternoon Danni,

Thank you for your feedback. We are currently investigating this issue further and will be in contact with you shortly.

Kind Regards
Nisbets

19-May

Athena Hotelware Wide Rimmed Plate - 254mm 10" (Box 12)

Service
Product

Service rating : As stated they arrived very quickly. Thank you
Product: The plates are just great

No Comment
19-May

Whites Vegas Chefs Jacket Long Sleeve Black Polycotton - Size L

Service
Product

Service rating : Very fast delivery & the website is very easy to use. Great range of products as well.
Product: They are exactly what I was looking for & it's a major bonus that I don't have to have extra buttons for the jackets as they have metal clasps.

No Comment
18-May

Slipbuster Dealer Boot - Size 46

  • Customer also reviewed:
  • Vegas Chefs Jacket Short Sleeve Black Polycotton - Size XL
  • Vogue Pizza Wheel - 102mm 4"
Service
Product

Nisbets provides an excellent service have never had an issue with the quality or the service they provide however I do believe there shipping fee of 60 dollars is very steep and should be looked at as I could go to a store pay the same price and sent it myself and do it for a small amount.

No Comment
18-May

Bolero Black Steel Bistro Side Chair (Pack 4)

  • Customer also reviewed:
  • Bolero Square 600mm Table Top (Beech)
Service
Product

The service are great will be buying more in the future ��

No Comment
18-May

Black Steel Bistro High Stool (Pack 4)

  • Customer also reviewed:
  • Bolero Poseur Table St/St - 60cm dia
Service
Product

Service rating : Exceptional service, received a quote within 10 mins of my phone call and order placed within the hour. Delivery of goods received the next day!
Product: 2 of the 4 stools had dents in them when unpacked

No Comment