THIS IS THE FIRST TIME THAT I HAVE BEEN DISAPPOINTED WITH MY PURCHASE. THE COLOR RESEMBLES MORE OF A TOPAZ THEN AA TANZANITE. I CANNOT RETURN IT BECAUSE I PAID TO HAVE IT DOWN/RESIZED. THE SHANK IS
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Jayne - Help Team
Gemporia.com US
1 day ago
Hello,
Thank you for your review.
We are very sorry to hear that you were dissatisfied with the quality of your purchase, which did not meet with your expectations. We really want our customers to be happy with everything they purchase from ourselves and we regret that on this occasion that has not been the case.
The quality of our products is very important to us, and your feedback has therefore been passed over to the relevant members of our team to be looked at further.
Please do not hesitate to contact us should you have any further queries.
Kind regards,
Gemporia.
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Karen Freeman
4 days ago
What Karen Freeman said about Gemporia.com US:
Great quality gems and the settings are perfect. I can depend on the quality when giving as gifts.
Product reviews
Beautiful pair of earrings that can be worn every day or on special occasions.
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Trusted Customer
4 days ago
Haven’t received my items from this order. After almost 4 weeks since order was placed. Tracking shows it was never received by shipping partner. I have not received a refund. I have not received any
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Jayne - Help Team
Gemporia.com US
4 days ago
Hi,
Thank you for your review.
We are sorry to hear of the issues you have experienced with this order, and understand how disappointing this can be.
We can confirm that an investigation has been raised, and we will be in touch via e mail as soon as we have a response, and that there has been a slight delay on this occasion due to Bank Holidays in the UK.
Kindest regards,
Gemporia.
Product reviews
Haven’t received product or a refund. Tracking shows it was never received by shipping partner. Haven’t received any update on the investigation that was opened.
Never received product. Haven’t received a refund. They opened an investigation and I haven’t received any information about it after almost 1 week.
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Darcy McNie
Sacramento, California
5 days ago
What Darcy McNie said about Gemporia.com US:
Fast delivery and secure packaging
Product reviews
Delicate diamond ring for my granddaughter. Beautiful diamond that has a lot of sparkle!
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Delilah Popplewell
Tulsa, OK
5 days ago
What Delilah Popplewell said about Gemporia.com US:
The service at Gemporia makes you feel special. The little card, the wrapping, the little cloth pouch...just wonderful.
Product reviews
This pendant looks like it cost thousands. It is extremely beautiful. All the jewelry I receive from Gemporia is FABULOUS!
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Rebecca Moore
8 days ago
Product reviews
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Trusted Customer
9 days ago
The customer service is the best, bar none. From the beginning of the purchase and until it reaches your door, Gemporia is with you.
Product reviews
Lovely little charms but substantial.
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Renie Moreton
9 days ago
What Renie Moreton said about Gemporia.com US:
The service was fine . I ordered this ring and I received it more quickly than I usually do.I had admired this ring many times but the grade of diamonds was not exactly what I wanted ,so I didn’t get
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Product reviews
I love this ring !The design is different from anything I’ve seen ,it is slim and sparkly and special. Thank you so much.💍💕 Renie🌸
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Sarah Birkel
Almont
13 days ago
What Sarah Birkel said about Gemporia.com US:
When I phone people are friendly. I order from app..return process takes a long time
Product reviews
So I wanted this ring so badly that I returned another ring to have this one...unknown to me when I received the ring it was bent on the side. This is a considered purchase and I am disappointed in qu
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Klaudia - Help Team
Gemporia.com US
13 days ago
Dear customer,
Thank you for your review.
We are sorry to hear that you have received a faulty ring. We understand how frustrating this must be for you and we strongly encourage you to get in touch with our help team so that they can raise this matter with the warehouse team and resolve this issue. Please note that returns are processed within 7 to 10 working days therefore, you won't experience a lengthy delay in having your ring repaired or refunded.
We are sorry for the inconvenience caused to you by this matter.
Kind regards,Gemporia
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Joni Ulibarri
Albuq NM
13 days ago
What Joni Ulibarri said about Gemporia.com US:
Service is great. The delivery time has seemed to have sped up which I love.
Product reviews
Wonderful color in the loose stones. I wish I'd gotten a bigger carat weight.
The cut of my new Csarite is impecable. All of the loose stones and jewelry I receive is always well made and the stones are wonderful to have.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.