Gemporia.com Reviews

Consumer ratings of Gemporia.com

Feedback for www.gemporia.com has been compiled from 88780 Customer Reviews

  • Feefo member since
  • Apr-25-2013
  • Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
6 Minute(s) ago

Size 8 1.77ct Sri Lankan Sapphire Sterling Silver Ring

  • Customer also reviewed:
  • Size 7 1.01ct Rainbow Sapphire Sterling Silver Ring
Service
Product

Service rating : Spectacular deal and product as always! Thanks Gemporia
Product: Spectacular deal and product as always! Thanks Gemporia

No Comment
7 Minute(s) ago

American Fire Opal Ballpoint Pen

  • Customer also reviewed:
  • Genuine Gemstone Chrome Diopside Ballpoint Pen
Service
Product

Service rating : Always a pleasure doing business with Gemporia
Product: Great pen writes easily and has real gems inside to watch.

No Comment
10 Minute(s) ago

Size 7 Orissa Alexandrite & Diamond 10K Gold Ring ATGW 0.44cts

  • Customer also reviewed:
  • Polished Wooden Jewelry Box for 50 Rings
Service
Product

Service rating : Excellent
Product: No color at all, it's on the way back.

No Comment
39 Minute(s) ago

Size 8 2.24ct Mozambique Garnet 10K Gold Ring

  • Customer also reviewed:
  • Size 7 2.16ct Garnet 9K Gold Ring
Service
Product

Service rating : Love to watch Gemporia online, day or night!!
Product: Very pretty!

No Comment
1 Hour(s) ago

Ethiopian Opal & Diamond 18K Gold Lorique Pendant MTGW 17.20cts

Service
Product

Service rating : I've had some trouble at times getting through. When it works it's great.
Product: Beautiful piece. I love Opals and this us one I am happy to add to my collection.

No Comment
1 Hour(s) ago

Size 9 3.56ct Galileia & White Topaz Sterling Silver Ring

  • Customer also reviewed:
  • Size 9 Tucson Green Fluorite & White Topaz Sterling Silver Ring ATGW 2.43cts
Service
Product

Service rating : Thanks for the fast overseas shipping!
Product: Beautiful! I love the peachy, light pink shade of this stone, I will be getting more Galileia topaz!

No Comment
3 Hour(s) ago

Size 8 2.84ct Ethiopian Opal 10K Gold Ring

Service
Product

Service rating : Just another bad review to add to my others to show what a small customer I am, and small customers make a difference also. I work in customer service and our "small" customers are treated with the same time respect and dignity as our "large customers" And we may have valid complaints. Bad, bad bad for the company
Product: the stone had good color, but much better color on the underside of the stone than on the top??

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No Comment
3 Hour(s) ago

Size 7 Ethiopian Opal & Orissa Alexandrite Sterling Silver Ring ATGW 1.39cts

Service
Product

Service rating : I don't know what happened with Gemporia, but it seems to have taken a huge step back from where it was when I started watching and buying years ago
With lots of glitches of the graphics on tv to pop ups and this bad customer service. Not impressed.
Product: Side stone have fallen out. It is also worth going cheaper with the silver for a more .
inexpensive ring. It just looks it.

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No Comment
3 Hour(s) ago

Size 8 Orissa Alexandrite & White Zircon 10K Gold Ring ATGW 1.11cts

  • Customer also reviewed:
  • Size 8 4.71ct Rose De France Amethyst 10K Gold Ring
Service
Product

I am not done with using all my responses I have available for the "small customer"
We do make a difference. We are intelligent.
Make sure your customer service representatives come across that way also

No Comment
3 Hour(s) ago

20" 10K Gold Prince Of Wales Chain 0.99g

Service
Product

Service rating : I think I have explained in my last replies I am showing what a "small customer can do" I do expect my concerns to be taken seriously. I still have not gotten a reply back from the email that I had to send twice to get a first reply.
Product: Teeny tiny chain. I would have paid twice as much or more for a chain of substance. I cannot even open the clasp to fasten. It is too small.

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No Comment
3 Hour(s) ago

Size 8 Prasiolite Amethyst & White Topaz Sterling Silver Ring ATGW 3.96cts

Service
Product

Service rating : I am using all of my replys today for the customer service rep who said I was a "small customer" These are my surveys I haven't filled out from just the last year and have deleted some.
The "small customers are what make up your company" I was complaining about the pop ups on the gemporia show on TV being so annoying. And make sure your customer service people can spell their emails.
Product: After this ring I decided I am not buying anymore sterling silver rings. They just look cheap. The stone is nice, but the setting just doesn't do it. It looks fake.

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No Comment
3 Hour(s) ago

Size 8 Ceylon Sapphire & White Zircon 10K Gold Ring ATGW 1.05cts

  • Customer also reviewed:
  • Size 7 Welo Opal & Diamond 9K Gold Ring ATGW 1.25cts
Service
Product

Service rating : Since customer service thought that I was a "small customer" I am using all of my unused feedbacks I did not delete to reply to the snarky email I received, which I only got after I resent my inquiry, the new format on TV is horrible with the pop ups is horrible, NOT my computer.
Product: one of the stones is very faded, I didn't notice it until I had already worn it. Disappointing as the other two are beautiful

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No Comment
3 Hour(s) ago

Ethiopian Opal & Diamond 10K Gold Pendant ATGW 1.45cts

Service
Product
Latest
Service
Product

Service rating : I sent this back over a month ago and still have not gotten a credit for it I have gone through this before. I I noticed there is now a small space on the return slip where if it is not checked, or signed, then you will not honor the return. Rather sneaky. This was a good company at one point. What happened.
Product: I returned this, still waiting....... for my refund
This looked like a mystic topaz not an Opal. Which by the why I don;t consider any of the Mystic Topaz's real gemstones. Or the colored opals.......

04-Dec-2016
Service rating : I put my comment above
Product: my comments are above

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No Comment
3 Hour(s) ago

4.50ct Changbai Peridot 10K Gold Earrings

Service
Product

Service rating : I recently sent an email inquiring why the timed auctions end before the time they have on the clocks, not leaving the time to order as there should be.
I did not get an answer, then I enquired again, and still did not get an answer, but got a rude reply to the second half of my inquiry. NOT impressed.
Product: Now these were beautiful

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No Comment
4 Hour(s) ago

Size 7 Coober Pedy Opal & Orissa Alexandrite 10K Gold Ring ATGW 1.82cts

  • Customer also reviewed:
  • Size 7 Ethiopian Opal & Rhodolite Garnet Sterling Silver Ring ATGW 1.44cts
  • Ethiopian Opal & Orissa Alexandrite 10K Gold Pendant ATGW 1.36cts
  • etc.
Service
Product

Service rating : some of the customer service reps have been good, but getting consistently worse.
The last one I had was plain rude.
Product: a side stone has fallen out as some of the smaller side stones have on some of my other pieces. It is not worth the postage to send them back and get a replacement or refund. sometimes the refund as the one I am waiting for takes over a month after I send it back and I have to prove I sent it back

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No Comment
4 Hour(s) ago

Size 8 3.72ct Citrine Sterling Silver Ring

Service
Product

Service rating : I actually don't use the internet often.
Product: Mine is awesome, beautiful & comfortable to wear. The second ring is for a gift.

No Comment
5 Hour(s) ago

1.36ct Bengal Iolite 10K Gold Earrings

Service
Product

Service rating : Fast delivery
Product: Very cute, hope mom like it.

No Comment
5 Hour(s) ago

Size 6 Moldavite & White Topaz Sterling Silver Ring ATGW 5.06cts

Service
Product

Service rating : Why so many "pre-orders" on your website? It's annoying because I don't know what the price will be. Also, it would be helpful if you could indicate if an item is sold out on the tv page of the website so I would know before I try to pay for it.
Product: This was a replacement for the same ring (different size since there were no 7s left) that had a chip on the table. When I finally got this ring, I realized that it has a defect on the lower center, near the prongs. It looks like an internal crack. I have returned it. Disappointed to get another ring that is not up to my expectations, especially since I had such high hopes for a large, lovely moldavite.

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No Comment
6 Hour(s) ago

16" 10K Gold Venetian Box Chain 0.88g

Service
Product

Service rating : Very nice
Product: Very pretty!

No Comment
7 Hour(s) ago

Size 7 1.16ct Santa Terezinha Emerald 10K Gold Ring

  • Customer also reviewed:
  • Tahitian Cultured Pearl Sterling Silver Necklace
Service
Product

Service rating : Just when you think you're out (or done purchasing for the day), Gemporia pulls you right back in!
Product: The Gold setting alone adds to the beauty of this ring, but I was amazed at the brilliant, vibrant Emerald green color of the gemstones. The color closely resembles Russian Chrome Diopside. In either case, I am well-pleased with this ring.

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No Comment
8 Hour(s) ago

Size 5 2.88ct Changbai Peridot 10k Gold Ring

Service
Product

Service rating : great
Product: beautiful

No Comment
9 Hour(s) ago

Ethiopian Opal, Ambanja Demantoid Garnet & Diamond 10K Gold Pendant ATGW 0.90cts

Service
Product

Service rating : Improved/ received within a week's time
Product: Wow

No Comment
9 Hour(s) ago

Size 8 0.24ct Champagne Zircon Gold Vermeil Bridge Mini Ring

Service
Product

Not yet received

No Comment
9 Hour(s) ago

Size 8 0.74ct Tsavorite Garnet Sterling Silver Ring

  • Customer also reviewed:
  • 2.04ct Mystic & White Topaz Sterling Silver Earrings
  • Size 8 0.38ct Thai Ruby Rose Gold Vermeil Bridge Mini Ring
Service
Product

1st time 4 everything/Still waiting 4 my order

No Comment
10 Hour(s) ago

Size 8 Egyptian Turquoise & White Topaz Sterling Silver Ring ATGW 4.50cts

Service
Product

Service rating : Gemporia is easy to work with.
Product: Good quality.

No Comment