Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
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Service rating : Spectacular deal and product as always! Thanks GemporiaProduct: Spectacular deal and product as always! Thanks Gemporia
Service rating : Always a pleasure doing business with GemporiaProduct: Great pen writes easily and has real gems inside to watch.
Service rating : ExcellentProduct: No color at all, it's on the way back.
Service rating : Love to watch Gemporia online, day or night!!Product: Very pretty!
Service rating : I've had some trouble at times getting through. When it works it's great.Product: Beautiful piece. I love Opals and this us one I am happy to add to my collection.
Service rating : Thanks for the fast overseas shipping!Product: Beautiful! I love the peachy, light pink shade of this stone, I will be getting more Galileia topaz!
Service rating : Just another bad review to add to my others to show what a small customer I am, and small customers make a difference also. I work in customer service and our "small" customers are treated with the same time respect and dignity as our "large customers" And we may have valid complaints. Bad, bad bad for the companyProduct: the stone had good color, but much better color on the underside of the stone than on the top??
Service rating : I don't know what happened with Gemporia, but it seems to have taken a huge step back from where it was when I started watching and buying years ago
With lots of glitches of the graphics on tv to pop ups and this bad customer service. Not impressed.Product: Side stone have fallen out. It is also worth going cheaper with the silver for a more .
inexpensive ring. It just looks it.
I am not done with using all my responses I have available for the "small customer"
We do make a difference. We are intelligent.
Make sure your customer service representatives come across that way also
Service rating : I think I have explained in my last replies I am showing what a "small customer can do" I do expect my concerns to be taken seriously. I still have not gotten a reply back from the email that I had to send twice to get a first reply.Product: Teeny tiny chain. I would have paid twice as much or more for a chain of substance. I cannot even open the clasp to fasten. It is too small.
Service rating : I am using all of my replys today for the customer service rep who said I was a "small customer" These are my surveys I haven't filled out from just the last year and have deleted some.
The "small customers are what make up your company" I was complaining about the pop ups on the gemporia show on TV being so annoying. And make sure your customer service people can spell their emails.Product: After this ring I decided I am not buying anymore sterling silver rings. They just look cheap. The stone is nice, but the setting just doesn't do it. It looks fake.
Service rating : Since customer service thought that I was a "small customer" I am using all of my unused feedbacks I did not delete to reply to the snarky email I received, which I only got after I resent my inquiry, the new format on TV is horrible with the pop ups is horrible, NOT my computer.Product: one of the stones is very faded, I didn't notice it until I had already worn it. Disappointing as the other two are beautiful
Service rating : I sent this back over a month ago and still have not gotten a credit for it I have gone through this before. I I noticed there is now a small space on the return slip where if it is not checked, or signed, then you will not honor the return. Rather sneaky. This was a good company at one point. What happened.Product: I returned this, still waiting....... for my refund
This looked like a mystic topaz not an Opal. Which by the why I don;t consider any of the Mystic Topaz's real gemstones. Or the colored opals.......04-Dec-2016Service rating : I put my comment aboveProduct: my comments are above
Service rating : I recently sent an email inquiring why the timed auctions end before the time they have on the clocks, not leaving the time to order as there should be.
I did not get an answer, then I enquired again, and still did not get an answer, but got a rude reply to the second half of my inquiry. NOT impressed.Product: Now these were beautiful
Service rating : some of the customer service reps have been good, but getting consistently worse.
The last one I had was plain rude.Product: a side stone has fallen out as some of the smaller side stones have on some of my other pieces. It is not worth the postage to send them back and get a replacement or refund. sometimes the refund as the one I am waiting for takes over a month after I send it back and I have to prove I sent it back
Service rating : I actually don't use the internet often.Product: Mine is awesome, beautiful & comfortable to wear. The second ring is for a gift.
Service rating : Fast deliveryProduct: Very cute, hope mom like it.
Service rating : Why so many "pre-orders" on your website? It's annoying because I don't know what the price will be. Also, it would be helpful if you could indicate if an item is sold out on the tv page of the website so I would know before I try to pay for it.Product: This was a replacement for the same ring (different size since there were no 7s left) that had a chip on the table. When I finally got this ring, I realized that it has a defect on the lower center, near the prongs. It looks like an internal crack. I have returned it. Disappointed to get another ring that is not up to my expectations, especially since I had such high hopes for a large, lovely moldavite.
Service rating : Very niceProduct: Very pretty!
Service rating : Just when you think you're out (or done purchasing for the day), Gemporia pulls you right back in!Product: The Gold setting alone adds to the beauty of this ring, but I was amazed at the brilliant, vibrant Emerald green color of the gemstones. The color closely resembles Russian Chrome Diopside. In either case, I am well-pleased with this ring.
Service rating : greatProduct: beautiful
Service rating : Improved/ received within a week's timeProduct: Wow
Not yet received
1st time 4 everything/Still waiting 4 my order
Service rating : Gemporia is easy to work with.Product: Good quality.