Gemporia.com Reviews

Consumer ratings of Gemporia.com

Feedback for www.gemporia.com has been compiled from 96093 Customer Reviews

  • Feefo member since
  • Apr-25-2013
  • Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

  • Website

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
12 Hour(s) ago

Size 7 Sleeping Beauty Turquoise & Diamond 10K Gold Ring ATGW 2.48cts

Service
Product

Service rating : Service usually good.
Product: I have not received this item yet.

No Comment
14 Hour(s) ago

Sweet Heart Rose Petal Set of 4 Bath Fizz with Sterling Silver Bracelet

  • Customer also reviewed:
  • Ombre Birthstone Range - February Amethyst Candle, Lilac Rose Fragrance ATGW 6cts
Service
Product

Service rating : Great service
Product: Love

No Comment
35 Hour(s) ago

1.23ct Golden Sapphire 10K Gold Earrings

Service
Product

Service rating : good Co
Product: very beautiful earrings, perfectly matches to the identical sapphire ring

No Comment
36 Hour(s) ago

12.90ct Cappuccino Flint Sterling Silver Pendant

Service
Product

Service rating : Not related to this order but in general. Disappointing what once excellent company has become. First went product quality and not it seems the customer service...
Product: The stone was a bit dull and didn't match earrings/ring so I sent it back.

No Comment
40 Hour(s) ago

Size 7 2.35ct Ametista Amethyst Sterling Silver Ring

Service
Product

Service rating : good
Product: ordered 02.09.2018 not received yet

No Comment
40 Hour(s) ago

1.37ct Swiss Blue Topaz Sterling Silver Earrings

Service
Product

Service rating : good
Product: ordered 02.06.2018 not received yet

No Comment
Feb-19

Size 7 Mystic Blue Topaz & Diamond 10K Gold Polaris Cut Ring ATGW 3.24cts

Service
Product

Service rating : Gemporia seems to be taking alot longer than they used to on processing purchases (and that is counting the ONE holiday ), not aure qhy the change from 2016/2017 ? And tracking STILL shows it's gonna be awhile ...?
Product: I have not received anything to date, so i h e no idea if it good.

Read more
No Comment
Feb-19

2.05ct Malagasy Ruby Sterling Silver Earrings (F)

Service
Product
Latest
Service
Product

Service rating : my transactions are online , I only call CS after a prudential time to verify the purchase product route and transit.
Product: I have not received the ring, hopefully is coming soon.

20-Feb-2018
Gemporia is a great company, when they were alive in TV in US they used to have a larger variety of designs and better quality pieces. Its a shame you can not buy for example engaement rigns (Diamonds) , poor quality and low carat weight.

Read more
No Comment
Feb-19

Size 7 Zambezia Morganite & White Topaz Sterling Silver Ring ATGW 1.20cts

Service
Product

Service rating : Not as good or interesting as several years ago
Product: Received this but not the product yet poor timing

No Comment
Feb-19

47.53ct Rainbow Opal Sterling Silver Graduated Bead Bracelet

  • Customer also reviewed:
  • 82.81ct Rainbow Opal Sterling Silver Graduated Bead Necklace
Service
Product

Service rating : Love it. Good quality items always.
Product: Love it. Haven"t taken them off since i received them. very good quality.

No Comment
Feb-19

Size 5 Pink Tourmaline & White Zircon Sterling Silver Ring ATGW 1.32cts

  • Customer also reviewed:
  • Size 5 0.82ct Pink Tourmaline Sterling Silver Ring
Service
Product

Service rating : As usual.
Product: Haven't received this item yet. It hasn't moved in 10 days.

No Comment
Feb-19

18" 10K Rose Gold Mini Spiga Chain 1.78g

Service
Product

Service rating : Sometimes I receive orders quickly in the US & other orders take forever. Returns take way too long to arrive back to the UK. Then your credit takes up to 7 to 10 days to post to the credit card.
Product: Haven't received my chain yet. Sometimes I receive orders quickly in the US & other orders take forever. Returns take way too long to arrive back to the U.K. Then your credit takes up to 7 to 10 days to post to the credit card.

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No Comment
Feb-19

Size 9 Australian Blue Sapphire & Diamond 10K Gold Ring ATGW 1.78cts

Service
Product

Service rating : Price dropped but the operator wouldn’t lower the price and credit my account
Product: Still haven’t received the ring yet

Read more
Thank you for your Feedback on the Size 9 Australian Blue Sapphire & Diamond 9K Gold Ring ATGW 1.78cts. This item was bought at a static website price, and was not on auction at the time of purchase, so the operator would have offered you the current website price. This also means that the item is not eligible for the Price Promise credit, as this only applies when the item has been previously purchased during an auction, and you call us at a later date within an hour of the same item being on auction again at a lower price.
We apologise that this item has taken longer than estimated to arrive. Tracking shows that the order was held by US Customs for 8 days, and unfortunately we have no control over US Customs. The order was released on Friday February 16th to USPS, so it is now in the mail on its way to you.It will have been unlikely to move over the weekend, and Monday 19th February is a Public Holiday, but we hope you should receive this order later in the week.
If you do have any further queries, please call Customer Services on 1-800-500-6010, Option 3, and they will be happy to help you.

Feb-18

Kaori Cultured Pearl Sterling Silver Bangle

Service
Product

Service rating : Great company
Product: Haven’t received yet nor two other orders

No Comment
Feb-18

Size 6 3.32ct Rose De France Amethyst Sterling Silver Ring

Service
Product

Service rating : Always amazing service.
Product: Beautiful Rose De France Amethyst sterling silver ring. Bought one for me and one for a gift.

No Comment
Feb-18

Size 7 1.13ct Ceylon Zircon 10K Gold Ring

Service
Product

Service rating : Friendly service
Product: Finally found the color I wanted in a ring. Really nice golden (not yellow) hue. However, I don't necessarily like how it looks design wise on my hand so I will be returning it.

No Comment
Feb-17

Size 6 Anahi Ametrine & White Zircon 10K Rose Gold Ring ATGW 4.17cts

  • Customer also reviewed:
  • Anahi Ametrine & Diamond 10K Gold Pendant ATGW 4.18cts
Service
Product

Buyer Beware! They do not honor refunds. I shipped my order back and they just pocketed my return money. I even used signature confirmation. They are crooks.

No Comment
Feb-17

3.79ct Lehrer QuasarCut Swiss Blue Topaz 10K Gold Earrings

Service
Product

Service rating : This is the 4th time I have ordered and have paid for quick shipping each time - none of the orders arrived within the expedited window and to make matters worse this current order has gone missing. No one at Gemporia can tell me where my items are...
Product: They have not arrived - 2 weeks after placing the order....

Read more
Hello,

Thank you for your feedback.

It was good to speak to yourself and get a better understanding of your concerns with the order. As discussed the matter is being investigated with the courier company and we will keep you updated on any update. We do thoroughly apologise for the delay and any inconvenience caused.

Please get in touch with our Help Team if you require any further assistance.

Feb-17

Size 6 1.75ct Ceylon Zircon 10K Gold Ring

  • Customer also reviewed:
  • 194.19ct Aquamarine Sterling Silver Slider Necklace with Magnetic Lock
Service
Product

Service rating : Usually a good display of gems and jewellry. May need to work on some of the presenters to take the time for showing off the items well enough to get an idea what one is getting.
Product: Nice design, shows off the stones. They are however too pale for my liking.

No Comment
Feb-17

Size 7 1/2ct Diamond 10K Gold Ring

Service
Product

Service rating : Normally good but have not yet received purchase..seems to be lost in customs. Waiting ��
Product: Lost???

No Comment
Feb-17

Chrome Diopside & White Topaz Sterling Silver Earrings ATGW 4.35cts

  • Customer also reviewed:
  • Size 7 1.10ct Chrome Diopside Sterling Silver Ring
  • Size 7 Himalayan Kyanite & White Topaz Sterling Silver Ring ATGW 3.47cts
  • etc.
Service
Product

Service rating : always good value and service
Product: very pretty but a little to night time for what i wanted

No Comment
Feb-17

Size 7 1.78ct Himalayan Kyanite Sterling Silver Ring

  • Customer also reviewed:
  • Size 7 Freshwater Cultured Pearl & Peridot Sterling Silver Ring
Service
Product

Service rating : great customer service, good prices
Product: quality that does not break the bank

No Comment
Feb-16

1.10ct AA Tanzanite Sterling Silver Earrings

  • Customer also reviewed:
  • Size 7 Tanzanite & White Topaz Sterling Silver Ring ATGW 1.35cts
Service
Product

Service rating : It's nice to know that customer service responds to emails very quickly and courteously.
Product: Lovely. I like that I may wear them every day, with jeans or dress up. Now I have to find a lovely ring to match! ��

No Comment
Feb-16

1.50ct Ametista Amethyst Gold Plated Sterling Silver Earrings

Service
Product

Service rating : I like the jewelry at Gemporia and usually have no problem but the quality of these earrings wasn’t there, not happy with this purchase at all.
Product: I couldn’t wait to get these but a stone fell out of them before I ever got to wear them, terrible quality. And one hoop was not round.

Read more
No Comment
Feb-16

12.54ct Angelite Sterling Silver Pendant

Service
Product

Service rating : It hasn’t moved since the 5 and today is the 16 have not received! I have 4 orders and none of them have left gemporia since the 6 can u tell me what has happened to them please
Product: Have not received it hasn’t moved since the 6

Read more
Hello,

Thank you for your feedback.

It was good to speak to yourself and get a better understanding of your concerns with the orders. We once again apologise for the delay in the delivery. Im confident the matter will be resolved soon.

Please get in touch with our Help Team if you require any further assistance or update.