Gemporia.com Reviews

Consumer ratings of Gemporia.com

Feedback for www.gemporia.com has been compiled from 55791 Customer Reviews

  • Feefo member since
  • Apr-25-2013
  • Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
0 Minute(s) ago

Size 6 1.50ct Tibetan Turquoise Sterling Silver Ring

Service
Product

Service rating : Excellent as always!
Product: Beautiful ring! I love that it's adjustable!

No Comment
30 Minute(s) ago

Chrome Diopside Earrings in Sterling Silver ATGW 1.56cts

Service
Product

Service rating : Efficient, friendly
Product: Green color not as rich as that in the ring I purchased a couple of months ago. They are cute, not striking.

No Comment
38 Minute(s) ago

Size N to O Rhodolite Garnet & White Topaz Sterling Silver Ring ATGW 6.83cts

  • Customer also reviewed:
  • Size P to Q 1.15ct Zambezia Morganite Rose Gold Plated Sterling Silver Ring
  • Size N to O Changbai Peridot & White Topaz Sterling Silver Ring ATGW 3.38cts
  • etc.
Service
Product

Service rating : I spoke to a customer service representative regarding this transaction and she was very helpful and polite.
Product: The garnets in the ring were not near as rich in color as the pictures and videos online show them to be.

No Comment
54 Minute(s) ago

Chrome Diopside Earrings in Sterling Silver ATGW 1.56cts

  • Customer also reviewed:
  • Size 9 0.47ct Chrome Diopside Sterling Silver Ring
Service
Product

Service rating : Love the service.
Product: Did not receive them yet.

No Comment
55 Minute(s) ago

18.00ct Tanzanite Sterling Silver Bead Earrings

Service
Product

Service rating : No problems
Product: I'm keeping them....

No Comment
57 Minute(s) ago

Size 6 Cyan Apatite & White Topaz Sterling Silver Ring ATGW 1.49cts

  • Customer also reviewed:
  • Polished Wooden Jewelry Box for 12 Rings
Service
Product

Service rating : Normally i have no issues with Gemporia, however I ordered this on 6/24 and still have not recieved it. I have ordered things after this date that have already been delivered. Whats up with that?
Product: hasn't arrived

Read more
Hi,

Thank you for taking the time to respond to our request for feedback.

Sorry to hear you have not yet received your package, can I please can you to contact our 24 hour Customer Service team on 1-800-500-6010 and someone will be willing to go through this with you.

Thank you

Stephanie - Help Team
www.gemporia.com
1 Hour(s) ago

AA Tanzanite & White Zircon Sterling Silver Necklace ATGW 4.67cts

  • Customer also reviewed:
  • Popcorn Chain in Sterling Silver
Service
Product

better tracking of shipments

No Comment
1 Hour(s) ago

Size 6 1.49cts Ceylon Sapphire 10K Gold Ring

  • Customer also reviewed:
  • 18" 10K Gold Twisted Serpentina Chain
Service
Product

Service rating : No problems except refunds are slow.
Product: I cant believe how beautiful it is. The ring is a bit smaller than I thought and the band is thin. However, I do like it

No Comment
1 Hour(s) ago

Size 7 7.71cts Morganite Sterling Silver Ring

Service
Product

Service rating : Great customer Service!
Product: Beautiful! I love the color, size and setting.

No Comment
1 Hour(s) ago

2.97ct Peridot Sterling Silver Earrings

  • Customer also reviewed:
  • The Lure Book (Fourth Edition)
  • Size 7 1.43cts Mercury Mystic Topaz Sterling Silver Ring
Service
Product

Service rating : Happy with service
Product: Beautiful

No Comment
1 Hour(s) ago

Size 9 Mozambique Ruby & Diamond 10K Gold Ring ATGW 1.64cts

  • Customer also reviewed:
  • Size 9 6.32ct Padparadscha Quartz Sterling Silver Ring
Service
Product

Service rating : simple online ordering
Product: Blemish or unpolished spot on stone. Your quality control department couldn't have checked this one. It is being returned.

Read more
Hi, Thank you for taking the time to respond to our request for feedback.

We're very sorry to hear your not happy with your purchase of Size 9 Mozambique Ruby & Diamond 10K Gold Ring ATGW 1.64cts - OGJC04.

Please feel free to return this to us under the 30 day money back guarantee.

In the meantime, if you require any further assistance, please do not hesitate to contact us on 0333 400 8000.

Stephanie - Help Team
www.gemporia.com
1 Hour(s) ago

55.00ct Black Spinel Sterling Silver Necklace

  • Customer also reviewed:
  • 4.28ct Colour Change Fluorite Sterling Silver Pendant
  • Size 7 4.00ct Blue Topaz Sterling Silver Ring
  • etc.
Service
Product

Service rating : Service is always great as well as great products at reasonable prices
Product: Have purchased several to sell

No Comment
1 Hour(s) ago

Size 7 Tourmalinated Quartz & White Topaz Sterling Silver Ring ATGW 1.65cts

Service
Product

Service rating : I BOUGHT TWO OF THESE RINGS. ONE OF THE RINGS HAD A STONE MISSING, SO I SENT IT BACK. I RECEIVED A CREDIT ON MY CARD FOR THE ONE. IMAGINE MY SURPRISE WHEN I RECEIVED ANOTHER RING!! IN THIS DAY AND AGE OF POOR CUSTOMER SERVICE, I CAN'T SAY ENOUGH GOOD THINGS ABOUT GEMPORIAS!!!
Product: LOVE THIS RING. I BOUGHT TWO OF THEM!! VERY UNIQUE.

Read more
No Comment
2 Hour(s) ago

Aqua Chalcedony & Swiss Blue Topaz Sterling Silver Aryonna Earrings ATGW 19.22cts

Service
Product

Service rating : Always friendly.
Product: Earnings are very pretty.

No Comment
2 Hour(s) ago

Size 7 Chrome Diopside & Green Diamond 9K Gold Ring ATGW 1.53cts

  • Customer also reviewed:
  • Size 6 Rose De France Amethyst & Diamond Sterling Silver Ring ATGW 6.01cts
  • Size 6 Tucson Green Fluorite & White Topaz Sterling Silver Ring ATGW 2.95cts
Service
Product

Service rating : GREAT
Product: GORGEOUS

No Comment
5 Hour(s) ago

Size 5 Changbai Peridot & White Topaz Sterling Silver Ring ATGW 2.35cts

Service
Product

Service rating : Excellent.
Product: Very pretty!

No Comment
6 Hour(s) ago

Blue Star Sapphire & White Topaz Sterling Silver Earrings ATGW 6.38cts

  • Customer also reviewed:
  • Size 7 Blue Star Sapphire & White Topaz Sterling Silver Ring ATGW 4.34cts
  • Blue Star Sapphire & White Topaz Sterling Silver Pendant ATGW 3.15cts
Service
Product

Service rating : Always a pleasure
Product: My Daughter loved the earrings, they were part of her birthday present from me and her dad!

No Comment
6 Hour(s) ago

Size 8 Sundar Kyanite & White Topaz Sterling Silver Ring ATGW 3.37cts

Service
Product

Service rating : Service is excellent.
Product: You need better Quality Control. One stone setting was crooked. One stone has clear areas (not blue) on the sides of the stone.

Read more
Hi,

Thank you for taking the time to respond to our request for feedback.

We're sorry to hear you have expereienced issues with your purchase of Size 8 Sundar Kyanite & White Topaz Sterling Silver Ring ATGW 3.37cts - QWPS03.

While all of our pieces are inspected at our location in Jaipur, again at the Birmingham Assay Office, and then subject to one final check prior to despatch, some items may occasionally slip past our safeguards due to human error, or may sustain damage during transit. All of our pieces are consequently covered by a six month warranty; we do appreciate, however, that this causes our customers unnecessary inconvenience, and we are continually trying to improve and refine our Quality Control procedures to avoid causing our customers disappointment in the future, but please rest assured that this is not a regular occurrence.

We always pass on any comments regarding quality to the warehouse and product teams and any other necessary department for their consideration; as sometimes there may be faults that we only become aware of from customer feedback.

In the meantime, if you do wish to discuss this further, please do not hesitate to contact us on 0333 400 8000.

Stephanie - Help Team
www.gemporia.com
6 Hour(s) ago

AA Tanzanite & Diamond Sterling Silver ATGW 1.24cts

  • Customer also reviewed:
  • Size 10 3.50ct Smokey Quartz Sterling Silver Aryonna Ring
  • 5.70ct Chrome Diopside Sterling Silver Drop Bead Earrings
Service
Product

Service rating : Very pleasant
Product: I love my pendant, now I have to get a chain for it.

No Comment
6 Hour(s) ago

18.00ct Tanzanite Sterling Silver Bead Earrings

Service
Product

Service rating : Sometimes I feel they're very impersonal but, they're there to do a job, nothing else.
Product: I love my earrings they are just the right length. I've worn them twice already and gotten compliments on them!

No Comment
7 Hour(s) ago

Size 7 Chrome Tourmaline 10k Gold Ring ATGW 2.13cts

Service
Product

Service rating : Greatly improved
Product: Stunner of a ring!

No Comment
7 Hour(s) ago

Size 7 Ratanakiri Zircon Sterling Silver Ring ATGW 2.96cts

Service
Product

Service rating : Awesome jewelry company! Top notch customer service and variety of selection.
Product: Very nice 3 stone ring with a lot of fire! Great ring for the value!

No Comment
8 Hour(s) ago

Polished Wooden Jewelry Box for 12 Rings

Service
Product

Excellent site.

No Comment
8 Hour(s) ago

4.36ct Tucson Green Fluorite Sterling Silver Earrings

  • Customer also reviewed:
  • Size 8 4.21ct Tucson Green Fluorite Sterling Silver Ring
Service
Product

Easy to use. Love watching the auctions from here.

No Comment
9 Hour(s) ago

Size 7 Bi-Colour Tanzanite & White Zircon 10K Gold Ring ATGW 2.63cts

Service
Product

Service rating : great service very pleasant telephone operators
Product: very pleased with the color of the stones very clear feels great on the hand

No Comment