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Gemporia.com US Reviews | Customer Service Reviews for https://www.feefo.com/reviews/gemporia-us | Feefo

Displaying all 103,964 reviews

Loretta Mcneill

TUCSON, AZ

2 days ago

What Loretta Mcneill said about Gemporia.com US:

RECEIVED WITHIN QUOTED TIME FRAME

Product reviews

THIS IS THE FIRST TIME THAT I HAVE BEEN DISAPPOINTED WITH MY PURCHASE. THE COLOR RESEMBLES MORE OF A TOPAZ THEN AA TANZANITE. I CANNOT RETURN IT BECAUSE I PAID TO HAVE IT DOWN/RESIZED. THE SHANK IS

...

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Jayne - Help Team

Gemporia.com US

1 day ago

Hello, Thank you for your review. We are very sorry to hear that you were dissatisfied with the quality of your purchase, which did not meet with your expectations. We really want our customers to be happy with everything they purchase from ourselves and we regret that on this occasion that has not been the case. The quality of our products is very important to us, and your feedback has therefore been passed over to the relevant members of our team to be looked at further. Please do not hesitate to contact us should you have any further queries. Kind regards, Gemporia.

Karen Freeman

4 days ago

What Karen Freeman said about Gemporia.com US:

Great quality gems and the settings are perfect. I can depend on the quality when giving as gifts.

Product reviews

Trusted Customer

4 days ago

Haven’t received my items from this order. After almost 4 weeks since order was placed. Tracking shows it was never received by shipping partner. I have not received a refund. I have not received any

...

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Jayne - Help Team

Gemporia.com US

4 days ago

Hi, Thank you for your review. We are sorry to hear of the issues you have experienced with this order, and understand how disappointing this can be. We can confirm that an investigation has been raised, and we will be in touch via e mail as soon as we have a response, and that there has been a slight delay on this occasion due to Bank Holidays in the UK. Kindest regards, Gemporia.

Product reviews

Darcy McNie

Sacramento, California

5 days ago

What Darcy McNie said about Gemporia.com US:

Fast delivery and secure packaging

Product reviews

Delilah Popplewell

Tulsa, OK

5 days ago

What Delilah Popplewell said about Gemporia.com US:

The service at Gemporia makes you feel special. The little card, the wrapping, the little cloth pouch...just wonderful.

Product reviews

Rebecca Moore

8 days ago

Product reviews

Trusted Customer

9 days ago

The customer service is the best, bar none. From the beginning of the purchase and until it reaches your door, Gemporia is with you.

Product reviews

Renie Moreton

9 days ago

What Renie Moreton said about Gemporia.com US:

The service was fine . I ordered this ring and I received it more quickly than I usually do.I had admired this ring many times but the grade of diamonds was not exactly what I wanted ,so I didn’t get

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Product reviews

Sarah Birkel

Almont

13 days ago

What Sarah Birkel said about Gemporia.com US:

When I phone people are friendly. I order from app..return process takes a long time

Product reviews

So I wanted this ring so badly that I returned another ring to have this one...unknown to me when I received the ring it was bent on the side. This is a considered purchase and I am disappointed in qu

...

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Klaudia - Help Team

Gemporia.com US

13 days ago

Dear customer, Thank you for your review. We are sorry to hear that you have received a faulty ring. We understand how frustrating this must be for you and we strongly encourage you to get in touch with our help team so that they can raise this matter with the warehouse team and resolve this issue. Please note that returns are processed within 7 to 10 working days therefore, you won't experience a lengthy delay in having your ring repaired or refunded. We are sorry for the inconvenience caused to you by this matter. Kind regards,Gemporia

Joni Ulibarri

Albuq NM

13 days ago

What Joni Ulibarri said about Gemporia.com US:

Service is great. The delivery time has seemed to have sped up which I love.

Product reviews

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About Gemporia.com US

Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

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1-800-500-6010

2D Eagle road, Redditch, Worcestershire, Worcestershire, B98 9HF, United Kingdom

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Gemporia.com US Reviews

Size R to S 0.80ct AA Tanzanite 9K Gold RingTHIS IS THE FIRST TIME THAT I HAVE BEEN DISAPPOINTED WITH MY PURCHASE. THE COLOR RESEMBLES MORE OF A TOPAZ THEN AA TANZANITE. I CANNOT RETURN IT BEC...More reviews of this product (1)View product website

925 Sterling Silver Honey Dipper Earrings With Citrine 5ctsBeautiful pair of earrings that can be worn every day or on special occasions.More reviews of this product (1)View product website

Size N to O Sterling Silver Wave RingHaven’t received product or a refund. Tracking shows it was never received by shipping partner. Haven’t received any update on the investigation that ...More reviews of this product (1)View product website

Size N to O 1.50cts Diamond 9K Gold Tomas Rae RingNever received product. Haven’t received a refund. They opened an investigation and I haven’t received any information about it after almost 1 week....More reviews of this product (1)View product website

Size R to S VSI Diamond 9K Gold RingDelicate diamond ring for my granddaughter. Beautiful diamond that has a lot of sparkle!More reviews of this product (1)View product website

Golden Fluorite & White Zircon Sterling Silver Pendant ATGW 4ctsThis pendant looks like it cost thousands. It is extremely beautiful. All the jewelry I receive from Gemporia is FABULOUS!More reviews of this product (1)View product website

Golden Fish Nanhong Agate Carved Rope Necklace 25ctsMore reviews of this product (1)View product website

Molte O Letter Midas CharmLovely little charms but substantial.More reviews of this product (1)View product website

Size R to S 'The Argyle Wish' 1/3ct Champagne Argyle Diamonds 9K White Gold RingI love this ring !The design is different from anything I’ve seen ,it is slim and sparkly and special. Thank you so much.💍💕 Renie🌸...More reviews of this product (1)View product website

Size N to O 1ct Natural Fire Diamond 18K Gold Tomas Rae RingSo I wanted this ring so badly that I returned another ring to have this one...unknown to me when I received the ring it was bent on the side. This is...More reviews of this product (1)View product website

.52ct Lemanja AmblygoniteWonderful color in the loose stones. I wish I'd gotten a bigger carat weight.More reviews of this product (1)View product website

1.57ct Csarite® (N)The cut of my new Csarite is impecable. All of the loose stones and jewelry I receive is always well made and the stones are wonderful to have....More reviews of this product (1)View product website

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