Gohop.ie Reviews

Consumer ratings of Gohop.ie

Feedback for www.gohop.ie has been compiled from 4222 Customer Reviews

  • Feefo member since
  • 23/10/2012
  • We never take for granted the trust you are place when you make a booking with GoHop.ie. We would like to highlight that when you book with us you are protected as we are Licensed and Bonded by the Commission for Aviation Regulation. Our Travel agency license is 0535. Leading edge technology provides travellers with a comprehensive but easy to use site, providing access to a vast range of travel options. Importantly travellers can also speak directly to highly trained advisors, therefore ensuring a top class level of service at highly competitive prices. Gohop.ie offers lowest airfares on all airlines out of Ireland. We search web fares, published fares and private fares and display these to our clients thereby ensuring that they are seeing the lowest available fare for their chosen date of travel. Utilising the site travellers can make substantial savings on their itineraries. We have over 230,000 Irish users and are the leading Irish travel website offering choice and comparative listings of airfare offerings. Gohop.ie is fully bonded and licensed with IATA No (0535).We never take for granted the trust you are place when you make a booking with GoHop.ie. We would like to highlight that when you book with us you are protected as we are Licensed and Bonded by the Commission for Aviation Regulation. Our Travel agency license is 0535. Leading edge technology provides travelers with a comprehensive but easy to use site, providing access to a vast range of travel options. Importantly travelers can also speak directly to highly trained advisers, therefore ensuring a top class level of service at highly competitive prices. Gohop.ie offers lowest airfares on all airlines out of Ireland. We search web fares, published fares and private fares and display these to our clients thereby ensuring that they are seeing the lowest available fare for their chosen date of travel. Utilizing the site travelers can make substantial savings on their itineraries. We have over 230,000 Irish users and are the leading Irish travel website offering choice and comparative listings of airfare offerings. Gohop.ie is fully bonded and licensed with IATA No (0535).

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.gohop.ie
12 Hour(s) ago

Hotel in Torremolinos

  • Customer also reviewed:
  • Hotel Booking

Had to phone as had query and your lady was pleasant and efficient. Thankyou.

No Comment
21 Hour(s) ago

Hotel in Vilamoura

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to Faro

Website is very easy to use. Booking was straight forward and simple.Would use them again.

No Comment
23 Hour(s) ago

Holiday to Frankfurt Germany.fed.rep..

We booked our flights with Andre who was a pleasure to deal with and travelled with Turkish Airlines. Overall a very good flight and booking with GoHop easy, great value and we'll check your website again in future.

No Comment
42 Hour(s) ago

Flight to Durban

  • Customer also reviewed:
  • Flight Booking

Does not make it clear that the on-line price was not available in their office, staff member appeared quite dismissive in telling us so too when we called in!
Poor personal touch, website worked fine!

No Comment
42 Hour(s) ago

Hotel in Salou

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to Array

Very quick and easy to use!

No Comment
44 Hour(s) ago

Hotel in Puerto Del Carmen

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to Lanzarote

Ease of use fast and effecient service.

No Comment
45 Hour(s) ago

Flight to Kuala Lumpur

  • Customer also reviewed:
  • Flight Booking

Always good value, great communication, fantastic Irish company.

Read more
Thanks Pat for your kind words our team are fantastic and promise to look after you whenever they can. Greatly appreciate your business and kind words.

Regards

Stephen Mc Kenna
CEO : GoHop.ie
Read our other 4089 reviews : http://bit.ly/1dsbe9p
46 Hour(s) ago

Flight to Lisbon

  • Customer also reviewed:
  • Flight Booking

Fast, user friendly, good value.

No Comment
47 Hour(s) ago

Flight to Baltimore

  • Customer also reviewed:
  • Flight Booking

V happy with servoce

No Comment
25-Jul

Hotel in Estoril

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to Lisbon

The website is easy to navigate through and has several options of places to go. So far so good. I didn't see anywhere option to choose seaview. I hope the hotel will favour me in this regard. Becci was very good explaining things over the phone when I rang.

Read more
Thanks Erica for taking the time out to give us the feedback. Delighted Becci was able to help.

Regards

Stephen

Stephen Mc Kenna
CEO : GoHop.ie
Read our other 4089 reviews : http://bit.ly/1dsbe9p
25-Jul

Flight Booking

very helpful when got in touch with representive and best deal i could get on internet

No Comment
25-Jul

Hotel/Flight Booking

Very nice hassle free service.

No Comment
25-Jul

Hotel in Manhattan

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to New York All Airports

Orla from GO HOP was excellent Thank you

No Comment
25-Jul

Holiday to Hong Kong Hong Kong..

very friendly and efficient.

No Comment
24-Jul

Holiday to Lanzarote Spain..

Fantastic holiday. Easy to book. Staff helpful and arranged room beside our friends. Hotel was exceptional and the sun shone

Read more
Thanks for your kind words in relation to service received from GoHop.ie, delighted the sun shone something we are missing rather badly here right now.

Regards

Stephen Mc Kenna
CEO : GoHop.ie
Read our other 4089 reviews : http://bit.ly/1dsbe9p
24-Jul

Holiday to Athens Greece..

the staff at gohop are excellent and are very knowledgeable

No Comment
24-Jul

Flight to Regina

  • Customer also reviewed:
  • Flight Booking

Extremely bad no mention about baggage until after I booked, now I have to wait until Monday, when I'm obviously gonna get ripped off because you have my money which Ive already paid, If I don't obtain a reasonable price for baggage my Family, Friends and Colleagues will be advised....

Read more


Thank you for your feedback, this is something that is becoming more challenging with airlines, as a lot of them are now introducing discounts/"Econo" fares that do not include baggage. To offer clients the best fares possible & give them the option to add-on additional items e.g. baggage if required.

With these airline fares, baggage can be added with the airline directly, the cost to add a bag will be 25-30Canadian dollars. You can find more information on this at the link below;
http://www.westjet.com/en-ca/travel-info/fares/service-fees

Sorry for the confusion, regrettably currently this is not something that can be shown until the ticket is issued but will contact our system providers to see if there is anyway they may be able to make this clearer to passengers.

Kind regards,
Ben
GoHop.ie
23-Jul

Summer Sun to Naples Italy..

Spent last half hour sending feedback but does not seem to have gone to you.

Read more
No Comment
23-Jul

Flight to Las Vegas

  • Customer also reviewed:
  • Flight Booking

Efficient and quick booking process that was very good value. Reliable company to deal with.

No Comment
23-Jul

Hotel in Lisbon

  • Customer also reviewed:
  • Hotel/Flight Booking

Very pleasant prompt answers to queries.

No Comment
23-Jul

Summer Sun to Lanzarote Spain..

Yes I let u know exactly the girl I booked with told me about these great apts on a discount .....but she failed to tell me all the extras I wud have to pay ...as it was my first time booking ann apt I presumed things were included ...I asked were the rooms air conditioned she didnt know ....on arrival I was handed a sheet with several prices with hire prices .....a fan 20.00 a safe ..had a fee ....a hairdryer ....the t v channells u had to hire ....WI FI omg ....25 euro PER DEVICE ...was told there wud be a charge but per apt .....these came as a big shock to me all the ad ons and not happy the girl did not tell me of ad ons .....

Read more

Thank you for your recent comments. Feedback, both positive and negative, allows us to understand our customers needs better. Unexpected costs are, understandably, extremely annoying and we will speak to our staff about making it clearer what is included in the accommodation they are selling. However as these optional services are charged locally it is sometimes not possible for us to be aware of them.
Regards,

Siobhan
www.gohop.ie
23-Jul

Flight to Beijing Capital

  • Customer also reviewed:
  • Flight Booking

My booking didn't go through immediately because I was booking a one way flight and it was flagged on their system, but first thing in the morning they contacted me and resolved the issue immediately.

No Comment
23-Jul

Holiday to Colombo Sri Lanka..

Andre in gohop was brilliant from the first meeting we had with him a true professional

Read more
Mr Cronin delighted you enjoyed Sri Lanka such a special place and Andre is truly brilliant and I will share your kind words,

Regards

Stephen

Stephen Mc Kenna
CEO : GoHop.ie
Read our other 4089 reviews : http://bit.ly/1dsbe9p
23-Jul

Holiday to Fuerteventura Spain..

Very efficient and easy end to end

Read more
No Comment
23-Jul

Holiday to Orlando United States..

Easy to use website. Good choice of accommodation. Competitive prices when searching however had an issue when booking where our chosen holiday at a certain price became unavailable half way through the booking process. Had to start again and the same holiday was then available at a higher price.

Read more
No Comment