Gohop.ie Reviews

Consumer ratings of Gohop.ie

Feedback for www.gohop.ie has been compiled from 3979 Customer Reviews

  • Feefo member since
  • 23/10/2012
  • We never take for granted the trust you are place when you make a booking with GoHop.ie. We would like to highlight that when you book with us you are protected as we are Licensed and Bonded by the Commission for Aviation Regulation. Our Travel agency license is 0535. Leading edge technology provides travellers with a comprehensive but easy to use site, providing access to a vast range of travel options. Importantly travellers can also speak directly to highly trained advisors, therefore ensuring a top class level of service at highly competitive prices. Gohop.ie offers lowest airfares on all airlines out of Ireland. We search web fares, published fares and private fares and display these to our clients thereby ensuring that they are seeing the lowest available fare for their chosen date of travel. Utilising the site travellers can make substantial savings on their itineraries. We have over 230,000 Irish users and are the leading Irish travel website offering choice and comparative listings of airfare offerings. Gohop.ie is fully bonded and licensed with IATA No (0535).We never take for granted the trust you are place when you make a booking with GoHop.ie. We would like to highlight that when you book with us you are protected as we are Licensed and Bonded by the Commission for Aviation Regulation. Our Travel agency license is 0535. Leading edge technology provides travelers with a comprehensive but easy to use site, providing access to a vast range of travel options. Importantly travelers can also speak directly to highly trained advisers, therefore ensuring a top class level of service at highly competitive prices. Gohop.ie offers lowest airfares on all airlines out of Ireland. We search web fares, published fares and private fares and display these to our clients thereby ensuring that they are seeing the lowest available fare for their chosen date of travel. Utilizing the site travelers can make substantial savings on their itineraries. We have over 230,000 Irish users and are the leading Irish travel website offering choice and comparative listings of airfare offerings. Gohop.ie is fully bonded and licensed with IATA No (0535).

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Reviews

DateServiceRatingCustomer ReviewReply from www.gohop.ie
7 Minute(s) ago

Hotel/Flight Booking

Very impressed and great prices, €150 cheaper for the holiday I booked compared to a competitor

No Comment
51 Minute(s) ago

Flight to San Francisco

  • Customer also reviewed:
  • Flight Booking

Not only being the cheapest and easiest online travel websites I have come across, the staff are brilliant! Travelling by myself to the states for the 1st time, I had some concerns and a lot of questions! Rachel at Gohop was able to answer all off them immediately while being understanding, patient and completely reassuring she made my life a thousand times easier taking the stress out of planning. So helpful and accomdating I would highly recommend Gohop to anyone.

Read more
No Comment
52 Minute(s) ago

Hotel/Flight Booking

  • Customer also reviewed:
  • Hotel in Ibiza

Hello,
This was my first time contacting this company and I was very impressed.
I was called at the requested time by Sinead and she was very helpful, and dealt with my booking promptly and efficiently.
I would certainly use this company again.

No Comment
3 Hour(s) ago

Hotel in Amsterdam

  • Customer also reviewed:
  • Hotel Booking

This time was a good transaction but I remember my last booking had a bit a problem because the hotel locations changed last minute but we didn't get the notice in advance. That was our booking to brussels last year.. Hopefully no issue this time

No Comment
12 Hour(s) ago

Hotel in Tenerife

  • Customer also reviewed:
  • Hotel/Flight Booking

Hello, I only discovered go hop a few days ago, and trust me, i will be using them a lot. Also, I rang them up, and Rachel was so helpful to mme, even telling me if I want I can ask for her if I ring again. I will be booking for September for two of us, and after monitoring, and booking with go hop, I will certainly be using them again for September. Thank you.

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No Comment
19 Hour(s) ago

Holiday to Wilmington United States..

Very efficient staff and very friendly

No Comment
22 Hour(s) ago

Flight Booking

It was very easy to navigate through the gohop.ie website. I also liked how the cost of travelling each day of the week is displayed so I could make a comparison.

No Comment
25 Hour(s) ago

Flight to Johannesburg

  • Customer also reviewed:
  • Flight Booking

Gohop is a really great company to deal with, both online and directly by phone. Although I have only booked a few flights with Gohop, everything has always been efficient, friendly, helpful and professional. I would highly recommend gohop.ie to anyone wanting a great holiday or flight deal.

No Comment
27 Hour(s) ago

Hotel in Puerto Rico

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to Gran Canaria

I found the service easy to use.
There was a good variety of accomodation and flights for all tastes and budgets.
I would use the service in the future.

No Comment
27 Hour(s) ago

Holiday to Darwin Australia..

A very professional and efficient service.i couldn't ask for more.. thank you Orla...

No Comment
27 Hour(s) ago

Hotel in Corralejo

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to Fuerteventura

This is our third time we have booked our holiday with Gohop, so
That speaks volumes for what my group think of booking
With your company, however I only marked good on survey. The reason
That I did not mark excellent is in all the bookings I have made with Gohop
At no time have I been offered a rewards voucher. Every time I book I am asked
If I want to use my voucher. What voucher?

Read more
No Comment
33 Hour(s) ago

Hotel in The Strip

  • Customer also reviewed:
  • Hotel Booking

Great service, Orla was really helpful, she gave us plenty of option and great information on different destinations.

No Comment
37 Hour(s) ago

Hotel in Costa Del Sol

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to Malaga
Latest

Can you call me have a passport issue

26-May-2016
Good

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No Comment
38 Hour(s) ago

Holiday to New York Jfk United States..

No hitches

No Comment
44 Hour(s) ago

Holiday to Havana Cuba..

Dave did an excellent job

No Comment
44 Hour(s) ago

Flight to Dublin

  • Customer also reviewed:
  • Flight Booking

I booked online and it had taken my details but it didn't process the details so I had to ring the company! The woman that helped me was very helpful and she put the booking through

No Comment
45 Hour(s) ago

Holiday to Lanzarote Spain..

So easy and straight forward.

No Comment
26-May

Holiday to Orlando United States..

Latest

Customer Service was excellent


26-May-2016
Found the service excellent and very helpful

Read more
No Comment
26-May

Hotel in Praia Da Rocha

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to Faro

Booking was quick and straight forward.

No Comment
25-May

Hotel Booking

GOOD

No Comment
25-May

Hotel/Flight Booking

had a problem booking maybe it was because it was a sunday,contacted the next day and all was sorted with minimum fuss, have used gohop before and always found them to be very professional, many thanks.

No Comment
25-May

Hotel/Flight Booking

Disappointing that the booking was unconfirmed due to price increase from Ryanair - this was not stipulated as a possible reason in the confirmation (or lack of) email. I think it should be outlined also.

When I rang however the staff were extremely professional and friendly when I rang. This is my second occasion booking holidays for my parents through gohop and on both occasions the staff have been exceptionally helpful. True asset of the company and part of the reason we were happy to book again.

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No Comment
25-May

Hotel/Flight Booking

Great service

No Comment
25-May

Flight to Goa

  • Customer also reviewed:
  • Flight Booking

Hassle free, very straightforward booking.

No Comment
25-May

Flight to Cancun

  • Customer also reviewed:
  • Flight Booking

The first time I try to book the flights I received an email to return that the flights were not confirm. I assumed this was due to the fact that my card would not allow €4,700 to be processed at the one time, she I phoned in to complete I was told it was due to my 12 year old being an aldult but this was never stated the first time.
I process the booking the second time and everything was OK. When I gave the feedback the lady should of accept it but kept referring me to the t and c.

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Harry apologies about your experience, as I know how frustrating that must have been, I have 4 children myself and always juggling with the ages when booking particularly as the age restriction by airline definition refers to their age when they are travelling as opposed to the age they are at time of booking. We need to make this clearer while we also need to show more of a personal touch on our side when queried albeit it is an airline requirement and not ours. I will see what we can do make this more obvious and again I apologise on both counts.

We do appreciate your business and also for taking the time out to let us know your thoughts.

Regards

Stephen

Stephen Mc Kenna
CEO : GoHop.ie
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