Gohop.ie Reviews

Consumer ratings of Gohop.ie

Feedback for www.gohop.ie has been compiled from 3501 Customer Reviews

  • Feefo member since
  • 23/10/2012
  • We never take for granted the trust you are place when you make a booking with GoHop.ie. We would like to highlight that when you book with us you are protected as we are Licensed and Bonded by the Commission for Aviation Regulation. Our Travel agency license is 0535. Leading edge technology provides travellers with a comprehensive but easy to use site, providing access to a vast range of travel options. Importantly travellers can also speak directly to highly trained advisors, therefore ensuring a top class level of service at highly competitive prices. Gohop.ie offers lowest airfares on all airlines out of Ireland. We search web fares, published fares and private fares and display these to our clients thereby ensuring that they are seeing the lowest available fare for their chosen date of travel. Utilising the site travellers can make substantial savings on their itineraries. We have over 230,000 Irish users and are the leading Irish travel website offering choice and comparative listings of airfare offerings. Gohop.ie is fully bonded and licensed with IATA No (0535).We never take for granted the trust you are place when you make a booking with GoHop.ie. We would like to highlight that when you book with us you are protected as we are Licensed and Bonded by the Commission for Aviation Regulation. Our Travel agency license is 0535. Leading edge technology provides travelers with a comprehensive but easy to use site, providing access to a vast range of travel options. Importantly travelers can also speak directly to highly trained advisers, therefore ensuring a top class level of service at highly competitive prices. Gohop.ie offers lowest airfares on all airlines out of Ireland. We search web fares, published fares and private fares and display these to our clients thereby ensuring that they are seeing the lowest available fare for their chosen date of travel. Utilizing the site travelers can make substantial savings on their itineraries. We have over 230,000 Irish users and are the leading Irish travel website offering choice and comparative listings of airfare offerings. Gohop.ie is fully bonded and licensed with IATA No (0535).

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Reviews

DateServiceRatingCustomer ReviewReply from www.gohop.ie
1 Hour(s) ago

Holiday to Cairo Egypt..

Very professional & respectful

No Comment
22 Hour(s) ago

Hotel in Albufeira

  • Customer also reviewed:
  • Flight to Faro
  • Hotel/Flight Booking

Great site,great value, great holidays, great deals, great choice ��

No Comment
33 Hour(s) ago

Holiday to Malta Malta..

yes i found the booking excellent

No Comment
34 Hour(s) ago

Hotel/Flight Booking

  • Customer also reviewed:
  • Hotel in Tenerife

thanks

No Comment
42 Hour(s) ago

Hotel in Las Vegas

  • Customer also reviewed:
  • Hotel/Flight Booking

Excellent thank you

No Comment
43 Hour(s) ago

Holiday to Fuerteventura Spain..

Very efficient fast service when booking our holiday. We received vouchers straight away via email.
However, we had issues with the transfer shuttle bus - the driver handed our luggage to someone else who got off the bus before us. It was really annoying because we had to go back to that hotel and get our luggage ourselves. We think the driver should have some tagging system so he knows which luggage belongs to the right people when unloading, that was a disaster so to speak.

Read more
No Comment
44 Hour(s) ago

Holiday to Fuerteventura Spain..

Excellent site for ideas and booking great holidays,I just love it..

No Comment
44 Hour(s) ago

Flight to Istanbul

  • Customer also reviewed:
  • Flight Booking

Excellent service.

No Comment
45 Hour(s) ago

Hotel in Algarve

  • Customer also reviewed:
  • Flight to Faro
  • Hotel/Flight Booking

Save money and time!

No Comment
46 Hour(s) ago

Holiday to Phuket Thailand..

It was excellent - I dealt with Orla tooher initially then Jennifer Kearney. they were extremely helpful and gave us great ideas when I explained what type of holiday I was looking for.

Read more
Thanks for the feedback, only delighted Orla and Jennifer were able to assist you, genuinely we try to make booking and planning of travel as easy and stressfree as possible. Emirates are a truly wonderful airline to fly. I will pass on your kind words to Orla and Jennifer and thanks for the business we greatly appreciate it.

Regards,

Stephen Mc Kenna
CEO : GoHop.ie
Read our other 3480 reviews : http://bit.ly/1dsbe9p
46 Hour(s) ago

Hotel in Malta

  • Customer also reviewed:
  • Hotel/Flight Booking

The website is excellent and very easy to get around and easy to book. I rang the helpline and although the lady was very pleasent I did not find her helpful at all. She offered me an all inclusive option in Malta which was great (great offer too) however when I looked for somthing more in my price range (not cheap - not expensive so middle of the road!!) she paused for quite a while before I offering me only one other option. I had done my homework re Malta before ringing and there are plenty of hotels she could have offered me. She also quoted me 50euros for a bag and not 30euros. It didnt bother me too much however there was noway I was going to ring back. The website however is really good.

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No Comment
47 Hour(s) ago

Hotel in Santa Ponsa

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to Palma

Brilliant site and easy to use value for money

No Comment
11-Feb

Holiday to Malta Malta..

By the time I had my booking finished the price on the hotel had changed so I had to start from scratch which was a little annoying but I would use gohop again and have recommended it to friends.

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No Comment
11-Feb

Flight to Auckland

  • Customer also reviewed:
  • Flight Booking

Excellent service fast and efficient

No Comment
11-Feb

Flight to Boston

  • Customer also reviewed:
  • Flight Booking

V, good.

No Comment
11-Feb

Holiday to Lanzarote Spain..

Latest

No problems with booking


11-Feb-2016
No issues

Read more
No Comment
11-Feb

Hotel in Costa Teguise

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to Lanzarote

No nonsense, direct, as described, reliable.

No Comment
11-Feb

Holiday to Malta Malta..

I had booked return shuttle to the airport which they knew nothing about so I had to get a bus to airport.

Read more
Ms B thank you for the feedback, and clearly this is not good enough, I will look into this and revert accordingly. I cannot apologise enough.

Regards,

Stephen Mc Kenna
CEO : GoHop.ie
Read our other 3480 reviews : http://bit.ly/1dsbe9p
11-Feb

Holiday to Phuket Thailand..

Very good, Mary Dargan was very helpful.

No Comment
11-Feb

Holiday to London Stansted United Kingdom..

Excellent customer service At short notice

No Comment
10-Feb

Hotel in Havana

When booking trip to Cuba with GoHop there was no mention of visa requirements. On arrival at Dublin airport this morning the Aerlingus informed us that visas were required, and helped arrange it at Gatwick airport. However it added unnecessary stress.
Please can you advise the necessary people flying to Cuba from Ireland on the visa requirements when booking in future

Read more
Sorry to hear that you encountered a problem, we are glad to hear that you managed to resolve the matter. You were emailed an information-Subject "Cuba - Things you MUST have for travel to Cuba" on 23rd September, the visa requirements were the first thing mentioned.

It is stated within our Terms & conditions "It is the passenger’s responsibility to ensure that passport is valid for the dates of your travel and any necessary visas are obtained for all destinations on your itinerary (including transfer destinations)." This is due to the fact that Visa requirements vary so much for each nationality travelling to a country, there is no way for us to advised all nationalities of visa requirements.

Kind regards,
Ben
GoHop.ie
10-Feb

Flight to Los Angeles

  • Customer also reviewed:
  • Flight Booking

I WAS THOURGHLY HAPPY WITH MY EXPERIENCE WITH GOHOP ONLINE AND ON THE TELEPHONE WHILE DEALING WITH JODY, WHO HAD GREAT PATIENCE, VERY POLITE,AND COURTIOUS. EXCELLENT WEB SITE, VERY USER FRIENDLY.

Read more
Thanks Nora, Jody is truly incredibly helpful and only delighted she was able to help. Our mission is "To enhance every customer experience" and glad she was able to help. Truly appreciate the business.

Regards

Stephen Mc Kenna
CEO : GoHop.ie
Read our other 3480 reviews : http://bit.ly/1dsbe9p
10-Feb

Hotel in Tenerife

Very pleasant customer service

No Comment
10-Feb

Hotel/Flight Booking

I got good information , prompt service and very polite staff.

No Comment
10-Feb

Flight Booking

The search engine is easy to navigate and you get lot of options at very affordable prices.
I was unlucky that when the night I booked my flights the system was down so I got a bit of a strange message but it did say not to try to book again, which I didn't.
Early the next morning, someone tried to contact me and when I did not pick up they called immediately the alternate number. My husband was told of what happened and received confirmation that all was ok and email confirmation followed soon after.I consider that excellent customer service.

I also would like to mentioned that I contacted Becci earlier to enquire about a US tour and I got a comprehensive response, with a great break down of the itinerary and prices and showed a great deal of knowledge on the topic as well as feeling I was looked after as an individual customer. I could not do the tour for personal reasons but that type of service is what made me chose their flight search engine.

Great service, competitive prices all around and easy to use website. Excellent overall.

Read more
Just a quick note to say thank you for your lovely response. I truly hope you get to take that tour to the USA one day and Becci will be there to help you plan that trip next time round. We genuinely do our best to look after our customers and your response is greatly appreciated and I will share your kind words with Becci.

Regards

Stephen Mc Kenna
CEO : GoHop.ie
Read our other 3480 reviews : http://bit.ly/1dsbe9p