Gohop.ie Reviews

Consumer ratings of Gohop.ie

Feedback for www.gohop.ie has been compiled from 2482 Customer Reviews

  • Feefo member since
  • 23/10/2012
  • We never take for granted the trust you are place when you make a booking with GoHop.ie. We would like to highlight that when you book with us you are protected as we are Licensed and Bonded by the Commission for Aviation Regulation. Our Travel agency license is 0535. Leading edge technology provides travellers with a comprehensive but easy to use site, providing access to a vast range of travel options. Importantly travellers can also speak directly to highly trained advisors, therefore ensuring a top class level of service at highly competitive prices. Gohop.ie offers lowest airfares on all airlines out of Ireland. We search web fares, published fares and private fares and display these to our clients thereby ensuring that they are seeing the lowest available fare for their chosen date of travel. Utilising the site travellers can make substantial savings on their itineraries. We have over 230,000 Irish users and are the leading Irish travel website offering choice and comparative listings of airfare offerings. Gohop.ie is fully bonded and licensed with IATA No (0535).We never take for granted the trust you are place when you make a booking with GoHop.ie. We would like to highlight that when you book with us you are protected as we are Licensed and Bonded by the Commission for Aviation Regulation. Our Travel agency license is 0535. Leading edge technology provides travelers with a comprehensive but easy to use site, providing access to a vast range of travel options. Importantly travelers can also speak directly to highly trained advisers, therefore ensuring a top class level of service at highly competitive prices. Gohop.ie offers lowest airfares on all airlines out of Ireland. We search web fares, published fares and private fares and display these to our clients thereby ensuring that they are seeing the lowest available fare for their chosen date of travel. Utilizing the site travelers can make substantial savings on their itineraries. We have over 230,000 Irish users and are the leading Irish travel website offering choice and comparative listings of airfare offerings. Gohop.ie is fully bonded and licensed with IATA No (0535).

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Reviews

DateServiceRatingCustomer ReviewReply from www.gohop.ie
13 Minute(s) ago

Flight Booking

  • Customer also reviewed:
  • Flight to Frankfurt

Easy to use, and price are the best

No Comment
35 Minute(s) ago

Hotel in Algarve

  • Customer also reviewed:
  • Flight to Faro
  • Hotel/Flight Booking

Great service. Choice of properties excellent. Good value for money.

No Comment
1 Hour(s) ago

Hotel in Dublin

  • Customer also reviewed:
  • Hotel Booking

The booking was fast but I could not use the voucher given to me by my company. I had "this voucher is not applicable for this booking" message. Ouch.. .. completed booking with my own cash but very happy.

No Comment
5 Hour(s) ago

Flight to Los Angeles

  • Customer also reviewed:
  • Flight Booking

Excellent website and very easy to use

No Comment
15 Hour(s) ago

Flight to Manila Ninoy Intl

  • Customer also reviewed:
  • Flight Booking

My experience with Gohop was a nightmare. I booked and paid 630 Euro for a flight and tried to cancel it a couple of weeks later to find that there was zero deposit.

It was my own fault .. I'm not saying there is anything wrong with your company ... just saying my own personal experience was sickening

Read more
Michael thanks for taking the time out to give us this feedback. I can imagine how frustrating that must be. We collate the airfares from all the airlines however all their lead in airfares up to Business class typically are non refundable in full. We do have a link on the booking page and pre confirmation page where these rules are highlighted. Whether you booked with us or the airline I am 100% sure that your ticket would have been non refundable regardless.

I will have my reservations manager look into this tomorrow and see if anything can be done. I appreciate the fact that you mentioned it was your own fault however this review and your experience reflects poorly on us and we need to do better. I am genuinely sorry as I can only imagine how sickening it is to be down €632.

Sincerely

Stephen Mc Kenna
Chief Executive.
GoHop.ie - Winner Friendliest business award.
Read our 2082 reviews : http://bit.ly/1dsbe9p
16 Hour(s) ago

Holiday to Fuerteventura Spain..

great website, good choice of destinations, helpful staff when I had to call them, recommended gohop.ie to many friends and family who have recently used it also as a result of my recommendation

Read more
Dear Ms Mulvhill thank you ever so much for your kind words and recommendations to your friends. We greatly appreciate the business.

Sincerely

Stephen

Stephen Mc Kenna
Chief Executive.
GoHop.ie - Winner Friendliest business award.
Read our 2082 reviews : http://bit.ly/1dsbe9p
18 Hour(s) ago

Holiday to New York Jfk United States..

Excellent

No Comment
21 Hour(s) ago

Hotel in Brussels

  • Customer also reviewed:
  • Hotel/Flight Booking

Easy to use and excellent with good prices

No Comment
22 Hour(s) ago

Holiday to Faro Portugal..

very good

No Comment
23 Hour(s) ago

Holiday to Perth Australia..

Easy to deal with and very pleasant . However there seems to be a big turnover of staff and you may have to deal with different staff nearly every time you contact them

Read more
Mr J truly I have been thinking on this review all day and the sad reality is we did recently lost two people in the GoHop.ie who had been with us for over 8 years however they left for reasons beyond our control and were very sad to have to leave. We have been in business for over 48 years now and are a family run Irish business and really do value our staff, we have over 70 staff in the team now, some have been with us for over 30 years and we greatly cherish their experience. I am glad your experience has always been positive and that is genuinely the culture and customer service ethos we work to instil in everyone in here.

Thanks for taking the time out to give us a review.

Sincerely

Stephen Mc Kenna
Chief Executive.
GoHop.ie - Winner Friendliest business award.
Read our 2082 reviews : http://bit.ly/1dsbe9p
25 Hour(s) ago

Holiday to Malaga Spain..

Easy to book with,no hassle.

No Comment
27 Hour(s) ago

Hotel in Albufeira

  • Customer also reviewed:
  • Flight to Faro
  • Hotel/Flight Booking

Very quick and easy to use

No Comment
37 Hour(s) ago

Flight to Los Angeles

  • Customer also reviewed:
  • Flight Booking

10 out of 10 very good

No Comment
38 Hour(s) ago

Tailor-Made Hol to Port Elizabeth South Africa..

Andre could not have been more helpful.

Read more
Tailormade to South Africa.. Yes indeed Andre is a legend and no one better or more enthusiastic about South Africa. Very glad he was able to help, huge amount of personal experience there.

Thanks for taking the time out to review us so favourably.

Sincerely

Stephen Mc Kenna
Chief Executive.
GoHop.ie - Winner Friendliest business award.
Read our 2082 reviews : http://bit.ly/1dsbe9p
40 Hour(s) ago

Hotel in Algarve

  • Customer also reviewed:
  • Flight to Faro
  • Hotel/Flight Booking

At last! Easy to use,.no trawling for hours to find the best value..delighted,and have recommended gohop to loads of friends! Looking forward to Portugal next month..and will be visiting gohop again!

Read more
Trudi thank you for referring us to your friends. We promise to look after them as we do all GoHop Customers...

Thanks for your kind words.

Sincerely

Stephen Mc Kenna
Chief Executive.
GoHop.ie - Winner Friendliest business award.
Read our 2082 reviews : http://bit.ly/1dsbe9p
46 Hour(s) ago

Hotel in Fuerteventura

  • Customer also reviewed:
  • Hotel/Flight Booking

Website was very easy to use. Prices were very clear. No small print. Thank you

No Comment
05-May

Flight to Orlando

  • Customer also reviewed:
  • Flight Booking

Really easy site to navigate, quick and easy to book.

No Comment
04-May

Hotel in Prague Old Town

  • Customer also reviewed:
  • Flight to Prague
  • Hotel/Flight Booking

Gold value for money & easy to make booking.

No Comment
04-May

Flight to Sofia

  • Customer also reviewed:
  • Flight Booking
Latest

Hi, I find it a bit of a pain that everytime I book a trip on Gohop, it refuses my credit card because it's not an Irish card. Can't you simply recognise that I'm a regular customer. (I am Irish, not living in Ireland)

06-May-2015
Thanks, Stephen!

Read more
Dave thanks for taking the time out, we have implemented your request and you should not have any further problems in booking online with your cc. Apologies for obvious frustration caused. You need to use the same email address when booking.

Best of luck

Stephen Mc Kenna
Chief Executive.
GoHop.ie - Winner Friendliest business award.
Read our 2082 reviews : http://bit.ly/1dsbe9p
04-May

Flight to Havana

  • Customer also reviewed:
  • Flight Booking

found it very easy to book our trip

No Comment
04-May

Hotel in Algarve

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to Faro

Very good cheap holiday easy to use the site.
One suggestion is make it easier to view the cost for the dates either side of departure. So you can seeif it is cheaper or dearer going on a monday or the thursday.
I will tripadvise on my return good or bad and I will mention go hop in a positive manner.

Cheers
Sean

Read more
Thanks Sean for the feedback and will work towards that, we have implemented that on the flight only booking side of things, the challenge around the holiday piece that the huge variation would slow down the system even further and that is a challenge for us even at the moment. I hope you are enjoying the bank holiday and thanks for taking the time out to give us the feedback greatly appreciate it and the business.

Sincerely

Stephen Mc Kenna
Chief Executive.
GoHop.ie - Winner Friendliest business award.
Read our 2082 reviews : http://bit.ly/1dsbe9p
03-May

Hotel in Lanzarote

  • Customer also reviewed:
  • Hotel/Flight Booking

was weary easy to juse .

No Comment
03-May

Hotel in Tenerife

  • Customer also reviewed:
  • Hotel/Flight Booking

Excellent hav told several of my friends they very happy also

Read more
Thank you for taking the time out to give us this feedback and greatly appreciate you telling all your friends. We promise to look after them as we do all customers. Enjoy the bank holiday.

Sincerely

Stephen Mc Kenna
Chief Executive.
GoHop.ie - Winner Friendliest business award.
Read our 2082 reviews : http://bit.ly/1dsbe9p
03-May

Hotel in Vilamoura

  • Customer also reviewed:
  • Hotel/Flight Booking
  • Flight to Faro

Excellent service from Gohop.ie I would certainly use them again.

No Comment
02-May

Flight to Cancun

  • Customer also reviewed:
  • Flight Booking

Very pleasant and enjoyable experience with great value for money!

Read more
Patrick thanks for the feedback, greatly appreciate it and hope you enjoy your trip. Enjoy the bank holiday.

Sincerely

Stephen Mc Kenna
Chief Executive.
GoHop.ie - Winner Friendliest business award.
Read our 2082 reviews : http://bit.ly/1dsbe9p