rugbystore.co.uk Review

Consumer ratings of rugbystore.co.uk

Feedback for www.rugbystore.co.uk has been compiled from 15719 Customer Reviews

  • Feefo member since
  • 28/07/2014
  • We at rugbystore.co.uk have been the world’s leading rugby retailer since our launch in 1999. Having gained excellent experience in sports retail from our stores across Scotland prior to our online launch, we have since become the most reliable name in rugby retail. Constantly growing over the last 15 years, just like the sport, we are now a home for Everything Rugby. Today, working out of our bespoke warehouse and offices in beautiful Peebles in the Scottish Borders, rugbystore.co.uk supplies players and fans alike with high quality rugby gear and great customer service. We have close ties with all the leading rugby manufacturing brands like Canterbury and adidas, allowing us to be specialist rugby suppliers. Our product range includes: Rugby Boots, Replica Kit, Protective Wear, Rugby Balls and Training Accessories. We also provide free personalisation on our merchandise as well as a state of the art embroidery service for teams and clubs. We know how passionate rugby fans are and we try to share that passion, not only with our commitment to being an excellent rugby retailer but by contributing to the wider rugby community. We have provided sponsorships and supported various rugby and wheelchair rugby teams, run a blog all about rugby and are constantly giving great opportunities to our customers with various offers and competitions. We look forward to providing great products and services in the future as we and the best sport in the world continue to grow around the world. rugbystore.co.uk is a division of Sportswise (Borders) Ltd.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

  • Score

Anonymous Customer wrote on 06-Jan-2015

Your website offered free shipping with orders over 65.00
My order was 67.00 + change but I was still charged a shipping fee.
It would be a demonstration of good business practice to refund the shipping charges.

rugbystore.co.uk wrote on 07-Jan-2015


Apologies for any inconvenience caused by the situation. The order has to be over £65 without the £2.99 postage to automatically qualify for free postage. Without the postage the cost of the goods came to £64.97. We have refunded your postage however due to the confusion. It may take a few days for the refund to appear in your account. Hope this helps and glad to hear you're happy with the products.

Regards,

Rory Nicolson
rory@rugbystore.co.uk