Anonymous Customer wrote on 15-Dec-2017
Unbelievable slow. Dealing with UK companies all the time and there all very quick & efficient. I got a parcel from Hong Kong quicker than from rugby.
rugbystore.co.uk wrote on 08-Jan-2018
Thank you for your feedback and comments they mean a lot to us. We always aim to provide a great service alongside our quality products so we are very sorry to hear that you are not happy with our service. We can guarantee that the parcel leaves our warehouse however it is up to Royal Mail to deliver on time. We do hope you received your parcel and can only apologise for any delays that happened over the time.
We do hope you will use our store again in the future.
Customer Services Team
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