Lights and Furniture is an online furniture retail store based in the UK. Established in 2009, we offer a huge selection of ranges and products from some of the leading furniture manufacturers in the world.
Ordering is quick and simple and we thrive on providing top class customer service with delivery to England, Scotland and Wales offered on all products.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : Fantastic service - very quick delivery, great prices & excellent quality.Product: Perfect! Such good quality. We are delighted with the furniture. We will certainly use the company again!
Service rating : Service very good no problemsProduct: Had been looking for a suitably priced book case for quite some time.once on the web site low and behold there it was,bought paid for and delivered soon after right on time.and easy to assemble.now full of books and looking good.cheers guys..
Had to wait a little longer than anticipated for delivery.
Service rating : Company excellent, but delivery company, XPD, were absolutely hopeless. I Won't use Lights and furniture again unless they change their delivery company.Product: Excellent chairs and good value.
Service rating : Best price found and delivered within the stated timeProduct: Excellent quality furniture at a good price
Service rating : Good serviceProduct: Looks great but very small more like a wide single than a double - defo only sleep one adult comfortably but as it's for a spare room it will do the job. However if u want a double bed avoid this sofa.
Service rating : Very pleased with serviceProduct: Product is exactly as described and of high quality
Service rating : Terrible experience. I chose Lights and Furniture because of the quick delivery times quoted on their website, we needed the drawers ASAP. The delivery date I was given came and went and I didn't hear anything so had to chase. I was told the item I had ordered was out of stock so I agreed to have an alternative. Then 4 times I was given a new estimated date of delivery but every time this came and went without the company contacting me. I have constantly had to chase and chase which is very frustrating. Also the alternative item was cheaper but the difference wasn't refunded until I had asked for it a few times.
They over promise and under deliver, the estimated delivery dates quoted on the website are misleading and when there is a delay they leave it upto the customer to contact them. I was promised a few weeks ago that the manager would e mail me but not surprisingly I am still waiting (despite me chasing!)
When the drawers finally did arrive they have a few scratches and blemishes but I am just glad they are finally here!
Had to go to Feefo direct to be able to write a review as Lights and Furniture ignored my request for the link twice.Product: The Hampstead drawers were out of stock (despite the website constantly saying they are in stock and will be delivered withinn 2 weeks!) so I agreed to have the Ashby cotton drawers instead. These are ok but have a few scratches. I do not want to have to deal with lights and furniture anymore though!
Service rating : As always this company have provided me with some stunning bedroom furniture. I now buy all my furniture here as i know i'm always going to receive high quality pieces. Delivered on time with a friendly courteous team.Product: Stunning and excellent value for money.
Service rating : Delivery was few weeks later than what was originally agreed!Product: My son is happy with the nightstands.
Service rating : Quick, easy, friendly, reliable. Highly recommendedProduct: High quality, perfect match with dining table and chairs from Oak Furniture Land. Definitely recommended
Service rating : Extremely poor company - awful customer services, misleading website, poor ordering system, poor stock system, dreadful communication, no choice of delivery date (website states opposite), poor courier service with damage to boxes and no opportunity to inspect goods. I would never use this company again. A real disappointment all round. Product: Whilst the quality of the items is acceptable I can only rate them as bad. They were not value for money and although the company did honour a price match it was grudgingly and took far too long to obtain a refund. The style and size were right but the price was too high for the build quality and poor service. Disappointing.
Good delvery and quality of furniture
Service rating : Prompt service, polite delivery men, excellent strong packaging, can't fault the company.Product: Absolutely delighted! Bought this for our daughter and partner's new home as a present and it is perfect, very well made, strong and so practical. Good size too!
The item arrived quickly and was well packaged. The delivery man required my assistance to get the package into the house as he had no trolley to lift and move it. Also he did not wait until the item was unwrapped, so had it been damaged it would have been a problem to get it returned. Happily the item was in good condition.
Service rating : Product as described arrived in good time and in good orderProduct: Good little unit for the money
They had what we wanted and delivered it as promised
Service rating : Delivery on time etcProduct: Only problem was that all of the components for one of the drawers were broken but we managed to glue them together
The further looks lovely and seems to be of good quality.
Service rating : excellent service, everything spot onProduct: this furniture is excellent.good solid wood used
Service rating : Excellent, personal serviceProduct: Lovely piece of furniture
Service rating : Easy on line purchase with no problems.Product: Stunning mirror and very high quality. As described and viewed on internet. Thank you.
Service rating : Excellent service. Delivery was within a couple of weeks.Product: Lovely piece of furniture, very pleased with the style and quality, it'll last for years.
Had to wait a longer than expected for all the order to be in stock but well worth the wait!
very good service throughout