Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 150116 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
33 Minute(s) ago

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Have used Feelunique quite a few times and have always found them to be a brilliant company. Great service....quick delivery and plenty of beauty products to search. Thank you Feelunique. keep up the service.

No Comment
5 Hour(s) ago

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Once again excellent service and lovely products. Thank you.

No Comment
7 Hour(s) ago

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I only wish the time limit was later than 1800 for next day delivery

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9 Hour(s) ago

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Latest

Excellent service on all orders sent to me thanks

19-Oct-2018
VERY PLEASANT STAFF WHILE ORDERING OVER PHONE

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No Comment
10 Hour(s) ago

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Website easy. Item arrived as promised. However I did think that it took longer than expected to arrive - about a week

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10 Hour(s) ago

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Amazingggg!

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12 Hour(s) ago

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Great range of products with reliable fast delivery

No Comment
13 Hour(s) ago

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Brilliant service!
My original parcel arrived with half the product over the box, however when I contacted Feel unique, they re sent the product!

No Comment
13 Hour(s) ago

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Delivery has deteriorated in recent months. I seem to be waiting significantly longer for standard delivery. Have you changed suppliers?

This would put me off ordering from your site in future as the reliability of service is what has kept me a valued customer to date.

No Comment
14 Hour(s) ago

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Great service my first choice for cosmetics

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14 Hour(s) ago

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Love the products, delivered on time, but the packaging was damaged, was worried that product was damaged as well but it was all ok.

No Comment
14 Hour(s) ago

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I have no complaints about the service.

No Comment
14 Hour(s) ago

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Impressed with the range of goods available and delighted with the deals.

No Comment
14 Hour(s) ago

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Delivery takes far to long I live in Ireland

No Comment
15 Hour(s) ago

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Usually excellent but I didn't get an email on dispatch this time so was in the dark about the delivery. Product great as usual and beautifully packaged. Thank you

No Comment
15 Hour(s) ago

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Excellent service, as always.

No Comment
15 Hour(s) ago

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Brilliant service, lovely products

No Comment
15 Hour(s) ago

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Great company, speedy delivery and amazing prices.

No Comment
15 Hour(s) ago

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Very efficient and fast!

No Comment
16 Hour(s) ago

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Good service always arrives when it says it will sometimes before.

No Comment
17 Hour(s) ago

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Latest

Great products and packaged well

19-Oct-2018
Great website, well laid out and easy to navigate.

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No Comment
17 Hour(s) ago

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Found delivery was a bit slow comapared with others I have used!

No Comment
17 Hour(s) ago

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Latest

Very good

19-Oct-2018
Great

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No Comment
17 Hour(s) ago

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Great prices and quick delivery!

No Comment
17 Hour(s) ago

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The amount of products available is amazing! The colours that are shown on screen are sometime difficult to match, but not with feel unique. They are true colours.
They checkout is quick and easy. They pack the items well, sometimes too well, there is too much packaging for one lipstick, but... Better arrive intact!
Of course the products are wonderful!!!

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No Comment
18 Hour(s) ago

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My expecting friend loved the gift. The delivery was in reasonable time as I ordered for delivery to a different address.

No Comment
18 Hour(s) ago

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Prices seem to be getting more expensive than previously. Quality of some products not great.
But I still love you ����‍♀️

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18 Hour(s) ago

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Usually everything is perfect with my order but my free samples didn't come with my order. I was given a voucher so I placed another order but it says it won t arrive till end of next week which is a bit concerning.

No Comment
18 Hour(s) ago

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Always on time. Package arrived next day.

No Comment
18 Hour(s) ago

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It has taken more than week to arrieved. All my purchases normally take like around 2 to 3days.

No Comment
18 Hour(s) ago

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Excellent service, quick delivery & well packaged

No Comment
18 Hour(s) ago

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Great service and quality

No Comment
19 Hour(s) ago

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I love ordering from Feelunique! The website is so easy to navigate and there are always amazing student discounts. I would 100% recommend this site to beauty lovers everywhere!

No Comment
19 Hour(s) ago

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The product came very quickly and it was well packaged would use again.

No Comment
26 Hour(s) ago

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Order arrived within good time, no problems, would use again

No Comment
33 Hour(s) ago

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Latest

Very impressed with the speed of the order through to delivery

18-Oct-2018
Very good

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No Comment
34 Hour(s) ago

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Very slow delivery, never again!

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Hi,

Thank you for your feedback.

So sorry to hear you were disappointed with our delivery service.
I can see that the service you chose was our free standard delivery 2-5 working day service.

Please see the email we have sent you offering a solution.

Thanks, Zowie
35 Hour(s) ago

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Always my go to sight for any "beauty" products - good selection & price sensitive

Delivery is prompt

No Comment
36 Hour(s) ago

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Easy to use website. Easy to order. Fast delivery of goods from order date.

No Comment
36 Hour(s) ago

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First class service together with prompt delivery

No Comment
37 Hour(s) ago

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Used feel unique for many years. Never had an issue and super quick delivery

No Comment
37 Hour(s) ago

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Delivery was prompt - but although I had ordered 2 of the same product I only received one - and the packaging was ridiculously wasteful.
I left an email to say one item hadnt arrived and got a reply that bore no relevance to my report.
Finally after I sent a second email the missing item was despatched.
The products are good and the prices are good but my main beef is the overpackaging

Read more
Hi,

Thank you for your review.

I understand the missing item has now been sent to you, apologies for this.

We are conscious about our impact on the environment and have taken careful consideration when selecting our packaging material.
Please visit the following link for full information on the steps we take to ensure our packaging offers adequate protection while being as environmentally friendly as possible: https://www.feelunique.com/help/article.php?id=207521159-Packaging

Thanks, Zowie
38 Hour(s) ago

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Prompt delivery and good choice of products

No Comment
38 Hour(s) ago

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Order received promptly

No Comment
39 Hour(s) ago

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Competitive price, fast delivery, recommended!

No Comment
39 Hour(s) ago

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As Above

No Comment
39 Hour(s) ago

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Quick delivery and excellent products

No Comment
40 Hour(s) ago

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Always love ordering from feelunique very quick and professional and live the prices ��

No Comment
40 Hour(s) ago

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Excellent value for money and prompt delivery :)

No Comment
41 Hour(s) ago

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Excellent prices for the products and an extremely quick delivery.

No Comment