Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 150211 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

  • Website

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
50 Minute(s) ago

Rate our service

Quick and efficient service

No Comment
1 Hour(s) ago

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Acknowledged order and delivered in good time!

No Comment
2 Hour(s) ago

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Latest

Fast delivery

23-Oct-2018
Excellent

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No Comment
4 Hour(s) ago

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Excellent service

No Comment
5 Hour(s) ago

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I found postage slow

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Hi,

Thank you for your review.

So sorry to hear that you are not satisfied with the delivery service.

Please see the email we have sent you regarding this.

Thanks, Zowie
6 Hour(s) ago

Rate our service

I have been searching for a good, long-lasting foundation for my combination skin for a while and I hate spending money on products that claim to work wonders but then do not deliver the results that they promise.

I decided to try FeelUnique as they offer 5 free samples for the £3.95 delivery charge only and what makes it even better is that you can use the £3.95 against a full price product should you decide to buy later on.

I ended up ordering a Lancôme foundation because I loved the sample and I am just waiting for it to be delivered.

I was a bit disappointed, however, with the Urban Decay sample - the manufacturer seems to have a 'less is more' approach which is okay but I honestly struggled to cover the tip of my foundation brush with the mediocre amount in the sample pack. Obviously this didn't give me a 'taste' of the coverage, wear, feel, etc so I certainly won't be spending £30+ on that product any time soon - Not FeelUnique's fault but perhaps this comment could be relayed to Urban Decay...?

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Hi,

Thank you for leaving a review.

So sorry to hear that you were not satisfied with the products.

I will forward this information to the relevant department.

Thanks, Zowie
6 Hour(s) ago

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Great discounts on products, easy to order and quick delivery.

No Comment
6 Hour(s) ago

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Everything I wanted delivered quickly and also good to note that no excessive packaging was used.

Would be even better if no plastics were used in the packing.

I shall return when I need to re-stock. Thanks.

No Comment
7 Hour(s) ago

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Product delivered within the stated timeframe.

No Comment
7 Hour(s) ago

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I am consistently impressed by Feelunique, which I now use for nearly all my beauty purchases. Great range, helpful reviews by users, good prices and some fantastic offers. The site is easy to use. I like the platinum awards scheme. Also, delivery is prompt and packaging is excellent. I really can't think how Feelunique could be improved, I wish all internet shopping was this good!

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No Comment
7 Hour(s) ago

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Unfortunately when we received our product it had been damaged in transit. After online discussion feel unique quickly rectified by sending a replacement immediately. Very impressed

No Comment
7 Hour(s) ago

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good service

No Comment
7 Hour(s) ago

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Great very helpful

No Comment
8 Hour(s) ago

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speedy and efficient cant ask for more

No Comment
8 Hour(s) ago

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Pleased with everything except for the fact it was a week between placing my order and it actually being delivered. Why does it take so long?!

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Hi,

Thank you for your review.

I am so sorry to hear that the delivery service was not as expected.

Please see the email we have sent you regarding this.

Thanks, Zowie
8 Hour(s) ago

Rate our service

I never received the free samples promised with my order

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Hi,

Thank you for leaving a review.

So sorry to hear you did not receive any samples with your order.

Please see the email we have sent you offering a solution.

Thanks, Zowie
8 Hour(s) ago

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First class products

No Comment
8 Hour(s) ago

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My order was processed quickly and efficiently,and I like the products I bought.

No Comment
9 Hour(s) ago

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Easy buying...great products at reasonable price...speedy dispatch and delivery.
...Will definitely be back

No Comment
9 Hour(s) ago

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Excellent and efficient service. Thank you.

No Comment
9 Hour(s) ago

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Quick delivery and correct order, no complaints from me

No Comment
10 Hour(s) ago

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Good website and service was excellent.

No Comment
11 Hour(s) ago

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Great products and fast delivery

No Comment
11 Hour(s) ago

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Item arrived in good condition having been suitably packaged. Didn’t have to wait too long for delivery. All round, excellent prices and the usual good service from feelunique, and why I use them whenever I can.

No Comment
22 Hour(s) ago

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Great website. I buy all my beauty products from here. They also give great advice if you need any.

No Comment