Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 154661 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

  • Website

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
6 Minute(s) ago

Rate our service

Easy site to navigate and excellent price

No Comment
41 Minute(s) ago

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Prompt delivery and items as expected

No Comment
55 Minute(s) ago

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Latest

Quick dispatch of replacement item

21-May-2019
Quick delivery

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No Comment
1 Hour(s) ago

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The products arrived in a secure package and they were of good quality, along with arriving in a fashionable time!

No Comment
1 Hour(s) ago

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Very good service

No Comment
1 Hour(s) ago

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Good product and prompt service

No Comment
1 Hour(s) ago

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Latest

My order didn’t come for 2 weeks. I had paid £3.95 for delivery then they told me it was lost in the post. Then they said they sent it out again, untracked and may arrive 2 weeks later. In the end I asked them to cancel my whole delivery and refund my money. I ordered the same thing elsewhere and it came the very next day.

21-May-2019
Pretty bad service one person told me to wait another 3 days after the 2 weeks I’d already waited. Another person told me it was lost in the post and would be sent out. In the end I ordered from somewhere else

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No Comment
2 Hour(s) ago

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Excellent service from this company no problems at all swift delivery

No Comment
2 Hour(s) ago

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Always an excellent service

No Comment
2 Hour(s) ago

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Always very good service - customer service , online ordering and competitive prices

No Comment
2 Hour(s) ago

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Good price and service

No Comment
3 Hour(s) ago

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Latest

Good product choice

21-May-2019
Handy service

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No Comment
11 Hour(s) ago

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Great company!

No Comment
16 Hour(s) ago

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Always a pleasure to order stuff through you .

No Comment
19 Hour(s) ago

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I have never been disappointed by the service offered by this company.

No Comment
19 Hour(s) ago

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Absolutely disgraceful, have not received the delivery and still no communication from customer service. Very bad customer service.

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Hello,

Thank you for your review.

Following this, I can see that we have since been in touch and a replacement has been issued.

If you require any further assistance then please do not hesitate to get in touch!

Thanks,
Steph
19 Hour(s) ago

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Always has good stock and easy to shop what you need in one go.

No Comment
21 Hour(s) ago

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Fast delivery everything excellent

No Comment
21 Hour(s) ago

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Great samples

No Comment
22 Hour(s) ago

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The delivery company - Yodel- is absolutely terrible. My parcel was redispatched 4 times and it still hadnt come. Asked for a refund on the delivery and on my product. Such a bad experience, will never order from here again.

Read more
Hello,

so sorry about the inconvenience.

I have now sent you an email regarding this.

Thanks,
Steph
24 Hour(s) ago

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Everything arrived as ordered and on time

No Comment
24 Hour(s) ago

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Just as ordered. Good delivery. Will purchase again.

No Comment
25 Hour(s) ago

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I love the product so it's always great to receive it quickly.

No Comment
27 Hour(s) ago

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Quick and easy

No Comment
36 Hour(s) ago

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Very fast and accurate service

No Comment