Our team of travel deal experts compare and test thousands of travel, local & entertainment deals to find the very best in cheap flights, hotels, holidays, cruises and local deals.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
As soon as I arrived Will helped with my luggage, as I have a lung disease and Osteoporosis, what a lovely human being will is too, nothing was too much trouble. My room was spotless, the shower is the best I've ever used super. The only downside being, with having difficulty walking etc, I did have to park right at the front of The Haverners, I didn't have the correct change, I'd had an awful journey down 340mls to be exact, and ended up getting a parking fine of a £100, , I'm an OAP, so I'm going to struggle to pay this, it was unfair, but everything else about the Haverners is Top Class staff are all very pleasant. I hope to come back if there are deals on again, real value for money too. Thanks so much Will and all the staff at Haverners.
Service rating : Thoroughly enjoyable experience and well worth the money! ALL the staff were most courteous and efficient and keen to make our short stay as pleasant as they could.( A special mention here for Emma and Corinne ).
A minor quibble however as the information in the room dossier should be updated to show that evening meals are available EVERY day. This error meant that, as were unaware of the service, we felt obliged to eat out on our second evening. We would have preferred to remain in The White Hart but finished up next door at The Swan.Product: Good value for money and well worth a reprise visit in the future!
Service rating : Welcome few days away.The room was a good size.Shower over bath adequate.Bed comfortable had 2 nights excellent sleep. Very quiet location.Staff friendly and helpful.The only draw back I phoned to confirm our booking the day before and said we wanted dinner but apparently we should have chosen a time slot so on arrival Sunday no tables available. Found excellent local Indian restaurant Pink Elephant so problem solved.Product: Would certainly come here again and the travelzoo deal excellent value.Just remember to book a table for the meal.
Service rating : My wife and I paid our second visit to Cloud 23 for afternoon tea yesterday [Valentine;s Day]. The service was excellent, as before. We were served quickly, even though the cocktail bar was understandably busy. The waiter - same gentleman as on our first visit - was attentive, polite and highly cheerful. Just a pity that the Manchester weather wasn't more welcoming; it was freezing with a wind to match.Product: By making prompt booking, £ 39 was reduced by a further 10 per cent. Excellent value.
Service rating : Stunning food, delicately plated, served by friendly and knowledgeable staff in gorgeous surroundings. This is our favourite restaurant and we happily travel 45 minutes to get there. We have never been anything less than thrilled wish our food and drinks. There are even 2 areas of comfy sofas for drinking,whether you prefer a quiet one or more lively.Product: Excellent value for money. A top up to the 9 course menu is available for £10 more per person. A wine flight is £30 per head.
The facilities are well kept and clean with the staff being very attentive. The massages we had were very relaxing. The only thing preventing an excellent rating was the freezing cold pool which you don’t expect in a spa. The pool was too cold to stay in and with only a steam room in addition to this it meant we just sat on loungers which let the experience down for us. If they could sort the temperature of the pool we would definitely go back.
Service rating : This is the 2nd or 3rd time we've used Travelzoo - The only thing I would say is that it's a bit awkward buying the voucher first from Travelzoo and then booking the hotel - because this trip was date specific I had to contact the hotel first to check availability, then buy the voucher, then go back to the hotel to make the bookingProduct: The actual hotel building was definitely only 3 Star - the rooms, although warm and practical, were a bit tired. On the plus side, the staff were fantastic and very helpful - and the evening food was pretty good, although not fine dining - breakfast was very good
Service rating : We had an absolutely amazing experience, helpful & efficient staff, delicious afternoon tea, oustanding spa - immaculately clean & fully functioning which was not too busy so nice and relaxing, I particularly loved the outdoor pools - we didn't want to leave!!
We didn't have any treatments so cannot comment on those.Product: Amazing experience and a fair price for the 3 hours.
Would love to buy this offer again - thank you.
Service rating : Lovely location and facilities, sadly lots of children in pool (but it is half term)
Offered tap/mineral/sparking water when being seated at table - ordered tap & sparkling - wasn't told would need to pay if not having top water.
Treatment for Back/neck/shoulder & facial massage - only recd Facial massage.Product: See above re payment for water
Service rating : Absolutely brilliant!
Highly professional and informative ensuring the experience is best possible you can have.
Would wholeheartedly recommend this unique experience which will stay iwth you always.....first class lads...Well done!!Product: Great ...want to go again and take family and friends if they are up for it!
Service rating : Great quality again- the starter pate was exquisite and the pineapple dessert a surprise with lime sorbet. A real treat to bring for a special occasion. Be sure to allow up to 2 hours for lunch to savour the quality of the food.Product: my favourite deal so far
Service rating : Warm, helpful, professional greeting. Superb setting & a spacious room with settee and desk as well as bathroom of course! Food was excellent and choice very adequate. Staff were fantastic. Wish we'd been able to stay longer.Product: See above please.
Service rating : Spent the day with my husband. As always it was very friendly. Small problem in the cafe with coffees and sandwiches which was dealt with very effentially by Laura.
Well done. excellent customer service skills.Product: Excellent deal, with go again
Service rating : Excellent Service and very straightforward to purchase the gift. I needed to check some details by telephone and the Travel Zoo representative who handled the call was also very efficient.
No complaints at all.Product: The deal was excellent. Venue was superb and staff very helpful and attentive.
Food was of excellent quality and we thoroughly enjoyed the overall experience.
Service rating : My parents had the best time! The food was outstanding and the staff couldn’t have been better. This was the perfect gift for their anniversary, thank you so much to everyone at The Ritz.Product: My parents had the best time! The food was outstanding and the staff couldn’t have been better. This was the perfect gift for their anniversary, thank you so much to everyone at The Ritz & Travelzoo
Service rating : As I received this as a gift I can't say anything about how easy or otherwise it was to purchase the voucher - but the voucher was easy to use at the venue and the meal purchased was superb.Product: The afternoon tea was superb and the surroundings were beautiful and comfortable and excellent, friendly service.
Service rating : We only stayed one night. warmly greeted, room was lovely and warm on a very cold February, breakfast was excellent and the décor was very, very nice. Would definitely stay again.Product: An excellent deal at a lovely small boutique hotel.
Service rating : Very professional pleasant staff on arrival and during our afternoon tea.
Good selection of sandwiches, mustard heavy on the ham sandwiches. Lovely scones and cakes delicious.Product: Value for money on Travel Zoo offer
The food was very nice and the service excellent. All in all a lovely experience but I don't think it was worth the full menu price. Service charge was added on and was more than 15%. I like to tip the staff myself as I am never sure if they receive it when done this way.
Service rating : Very comfortable, relaxing atmosphere. Shame that the "breakfast" tea was very weak, although more loose leaf tea and teabags were offered and accepted.Product: Exceptional value for money, especially considering that we used the voucher on Valentine's Day1
A rather unusual restaurant, from the outside looks just like a private fairly modern house, and is in the middle of nowhere, but staff were very pleasant and food was good. The fact that it was fairly busy on a February Monday lunchtime speaks volumes I guess!
Service rating : As a group of 6 girls we really enjoyed the day.We used all the facilities at Forest Pines, The treatments were great,a lovely relaxing end to a great day out.Product: An excellent price.
Service rating : Simple efficient booking process. Everything there is to know is confirmed with the confirmation of your Order. Will undoubtedly being us this Company again.Product: What an enjoyable day with use of the Hotel Spa facilities. Topped off later with a 10/10 Afternoon Tea served by very pleasant and helpful staff in the Bennets Resturant. Makes such a difference to your enjoyment.
Service rating : I have been with Travelzoo for a few years now and never been disappointed. Where else can you get deals for these ridiculous prices. That is a compliment.Product: Both my friend and myself agreed that the food was superbly prepared and was absolutely delicious. Must also give a mention to the staff. They were very professional and the service they provided was exemplary.
Service rating : Excellent hotel. Just minutes from York city centre. Staff and service were first class and the food was very good indeed. Thoroughly recommend.Product: Incredible value for money, couldn’t fault it