Travelzoo Reviews

Consumer ratings of Travelzoo

Feedback for www.travelzoo.com/uk has been compiled from 43278 Customer Reviews

  • Feefo member since
  • 29/06/2012
  • Our team of travel deal experts compare and test thousands of travel, local & entertainment deals to find the very best in cheap flights, hotels, holidays, cruises and local deals.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.travelzoo.com/uk
21-Jan-2018

£109 -- Overnight manor stay with dinner

Service
Product

Service rating : Always book with Travelzoo. Very good deals and easy booking.
Product: Great deal. Glewstone is fantastic. It is a beautiful hotel in a beautiful setting with lots of history and features. The current owners Gary and Karen have done a lovely job on refurbishment. You can tell they really care. Roaring log fires, great food, friendly staff and little touches made it like fresh milk for tea, homemade biscuits in the room and canapes before dinner. We will be back.

Read more
No Comment
21-Jan-2018

£25 -- Llandudno seafront: afternoon tea & bubbly for 2

Service
Product

Service rating : Very straight-forward and pleased to be given extra discount through Local Deals.
Product: Very impressed with the hotel receptionist when booking. Given window table which was very pleasant despite rather grey day! Food good and a very relaxing atmosphere in warm and well furnished surroundings. Thank you!

Read more
No Comment
21-Jan-2018

£20 -- The View from The Shard: adult ticket

Service
Product

Service rating : Got to pick a quite time to view early morning best.
Product: Bad day for viewing but given free ticket to return another day so can not complain good service.

Read more


I´m Daniel from Travelzoo Customer Service.

Thank you for your feedback. We are sorry you had a less than perfect experience at The Shard.

We’d like to make this right for you so I will be in contact with you via email within 5 business days. 

If you would like to contact us and you have more questions, please dont hesitate to contact us on +44(0) 20 3564 3000.

Kind Regards,

The Travelzoo Team
21-Jan-2018

£75 -- 6-course tasting-menu meal for 2

Service
Product

Service rating : Very happy with the deal through Travelzoo, all worked well and glad to get the discount that was offered.
Product: Incredible food - you will not be disappointed!

No Comment
21-Jan-2018

£89 -- Tasting menu for 4

Service
Product

Service rating : Fantastic
Product: Value for money.

No Comment
21-Jan-2018

£39 -- Fri-Sat: 2-course dinner & bubbly for 2

Service
Product

Service rating : This is the first time I have used Travelzoo and found the experience very easy and efficient.
Product: I purchased this voucher for a dinner for two friends who thoroughly enjoyed their meal ar Pontland Park near Chelmsford.

No Comment
21-Jan-2018

£29 -- 2-course meal with gin or bubbly for 2

Service
Product

Service rating : Every Travelzoo I have purchased and used, has been exactly as described. Travelzoo saves me the effort of looking for bargains!!
Product: Absolutely excellent! Restaurant and food were lovely. Staff were attentive and pleasant,

No Comment
20-Jan-2018

£39 -- Newark: riverside chateaubriand meal for 2 with wine

Service
Product

Service rating : Always use travelzoo never disappointed
Product: Food and restaurant amazing

No Comment
20-Jan-2018

£22 -- Marco Pierre White Lincoln: 2-course meal for 2

Service
Product

Excellent food , excellent service

No Comment
20-Jan-2018

£39 -- Meal for 2 with coffee

Service
Product

Service rating : They have listened and made an effort to ‘put things right’ with compensation.
Product: Good service and friendly attentiveness. The food was very good. A constructive criticism refers to the coffee which was below the standard of the food.

No Comment
20-Jan-2018

£35 -- New Forest thatched cottage: G&T afternoon tea for 2

Service
Product

Service rating : Lovely food. Good service.
Product: Good deal. Saved money compared to booking direct.

No Comment
20-Jan-2018

£76 -- Spa day inc massage & facial for 2

Service
Product

Service rating : Easy trouble free booking.
Product: Excellent value for money.

No Comment
20-Jan-2018

£29 -- Bournemouth: 'classy' 2-course lunch for 2

Service
Product

Service rating : very quick and easy both to understand and use
Product: Very disappointing , the service was slow, the choices were few and the waitress was dismissive when we said the coffee was cold. We needed to chase up our initial drinks after 15 minutes and had to find someone to order our coffee after dessert plates had been cleared away,and staff disappeared !!

Read more


I´m Daniel from Travelzoo Customer Service.

Thank you for your feedback. We are sorry you had a less than perfect experience at The Schpoons & Forx at Hilton, Bournemouth.

We’d like to make this right for you so I will be in contact with you via email within 5 business days. 

If you would like to contact us and you have more questions, please dont hesitate to contact us on +44(0) 20 3564 3000.

Kind Regards,

The Travelzoo Team
20-Jan-2018

£29 -- 3-Course Meal for 2

Service
Product

Service rating : Easy to buy, very quick confirmation and all Travelzoo experiences I have bought have been very easy to book and good value for money
Product: Lovely relaxed atmosphere, very friendly staff who made us feel very welcome and the food and service could not be faulted. Would definitely recommend and visit again,

Read more
No Comment
20-Jan-2018

£179 -- 2-night stay

Service
Product

Service rating : Thoroughly enjoyable experience and well worth the money! ALL the staff were most courteous and efficient and keen to make our short stay as pleasant as they could.( A special mention here for Emma and Corinne ).
A minor quibble however as the information in the room dossier should be updated to show that evening meals are available EVERY day. This error meant that, as were unaware of the service, we felt obliged to eat out on our second evening. We would have preferred to remain in The White Hart but finished up next door at The Swan.
Product: Good value for money and well worth a reprise visit in the future!

Read more
No Comment
20-Jan-2018

£35 -- Meal for 2 at celebrity-chef gastropub near Maidstone

Service
Product

Excellent value & food

No Comment
20-Jan-2018

£39 -- North Wales: 3-course dinner for 2 in Ceiriog Valley

Service
Product

Service rating : Good easy transaction
Product: Food was very good.

No Comment
20-Jan-2018

£25 -- Lunch for 2

Service
Product

No problems

No Comment
20-Jan-2018

£45 -- 3-course lunch or dinner for 2

Service
Product

Service rating : Lots of different offers available
Product: Service 100%. Excellent that you could choose anything from the menu, no set menu for travelzoo offers. Food excellent. Excellent venue. Not rushed. Staff very friendly. Restaurant full in January. Right by the River Thames

No Comment
20-Jan-2018

£149 -- Superior Double Room stay

Service
Product

Service rating : Obtaining voucher as a gift was easy to use and book.
Product: After a shaky start at the hotel things did get better in the evening. The Travelzoo voucher was new to them. They didn't know how to process afternoon tea. It got slightly embarrassing when they were all discussing it in a confined area with residents. Afternoon tea I have to say was very, very poor! 6 very small finger sandwiched, 1 tired scone and 4-5 inch long cakes from iceland. I had to see the manager about the start of the day. Evening meal was really good, the superior room was pretty fantadtic, lots of space, nice comfy bed and a very nice bathroom. Breakfast the following day was really good again. My only complaint on this is they have no warmers for the food so you have to juggle your plate and try and take the lid of the food at the same time whilst the person nect to you has to wait. Simple fix on this would make breakfast more appealing.

Read more
No Comment
20-Jan-2018

£39 -- 3-course meal for 2

Service
Product

Service rating : Easy to use, great deals.
Product: Amazing food, lovely venue, superb and friendly service!

No Comment
20-Jan-2018

£78 -- 3-course à la carte dinner for 4

Service
Product

Service rating : Great food, service & location.
Product: Would have been good at full price.

No Comment
20-Jan-2018

£25 -- Afternoon tea with prosecco for 2

Service
Product

Service rating : Wonderfully warm home from home.
Product: Beautifully home cooked scones together with unusual and exotic delicacies.

No Comment
19-Jan-2018

£39 -- Tue-Fri: 3-course meal for 2

Service
Product

Service rating : Easy to use and always good value
Product: The food was lovely, service was good, nice atmosphere and great views. Will go there again.

No Comment
19-Jan-2018

£29 -- 2-course meal for 2 at Selby gastropub

Service
Product

Service rating : Really straightforward.
Product: Excellent meal and very attentive and friendly service from Dean and the team - Tamara and Reece. The Drovers is our local and we have not been in for some time so were very pleased to have a delicious meal and a very good pint of beer, or two!

No Comment