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Service rating : Always book with Travelzoo. Very good deals and easy booking.Product: Great deal. Glewstone is fantastic. It is a beautiful hotel in a beautiful setting with lots of history and features. The current owners Gary and Karen have done a lovely job on refurbishment. You can tell they really care. Roaring log fires, great food, friendly staff and little touches made it like fresh milk for tea, homemade biscuits in the room and canapes before dinner. We will be back.
Service rating : Very straight-forward and pleased to be given extra discount through Local Deals.Product: Very impressed with the hotel receptionist when booking. Given window table which was very pleasant despite rather grey day! Food good and a very relaxing atmosphere in warm and well furnished surroundings. Thank you!
Service rating : Got to pick a quite time to view early morning best.Product: Bad day for viewing but given free ticket to return another day so can not complain good service.
Service rating : Very happy with the deal through Travelzoo, all worked well and glad to get the discount that was offered.Product: Incredible food - you will not be disappointed!
Service rating : FantasticProduct: Value for money.
Service rating : This is the first time I have used Travelzoo and found the experience very easy and efficient.Product: I purchased this voucher for a dinner for two friends who thoroughly enjoyed their meal ar Pontland Park near Chelmsford.
Service rating : Every Travelzoo I have purchased and used, has been exactly as described. Travelzoo saves me the effort of looking for bargains!!Product: Absolutely excellent! Restaurant and food were lovely. Staff were attentive and pleasant,
Service rating : Always use travelzoo never disappointedProduct: Food and restaurant amazing
Excellent food , excellent service
Service rating : They have listened and made an effort to ‘put things right’ with compensation.Product: Good service and friendly attentiveness. The food was very good. A constructive criticism refers to the coffee which was below the standard of the food.
Service rating : Lovely food. Good service.Product: Good deal. Saved money compared to booking direct.
Service rating : Easy trouble free booking.Product: Excellent value for money.
Service rating : very quick and easy both to understand and useProduct: Very disappointing , the service was slow, the choices were few and the waitress was dismissive when we said the coffee was cold. We needed to chase up our initial drinks after 15 minutes and had to find someone to order our coffee after dessert plates had been cleared away,and staff disappeared !!
Service rating : Easy to buy, very quick confirmation and all Travelzoo experiences I have bought have been very easy to book and good value for moneyProduct: Lovely relaxed atmosphere, very friendly staff who made us feel very welcome and the food and service could not be faulted. Would definitely recommend and visit again,
Service rating : Thoroughly enjoyable experience and well worth the money! ALL the staff were most courteous and efficient and keen to make our short stay as pleasant as they could.( A special mention here for Emma and Corinne ).
A minor quibble however as the information in the room dossier should be updated to show that evening meals are available EVERY day. This error meant that, as were unaware of the service, we felt obliged to eat out on our second evening. We would have preferred to remain in The White Hart but finished up next door at The Swan.Product: Good value for money and well worth a reprise visit in the future!
Excellent value & food
Service rating : Good easy transactionProduct: Food was very good.
Service rating : Lots of different offers availableProduct: Service 100%. Excellent that you could choose anything from the menu, no set menu for travelzoo offers. Food excellent. Excellent venue. Not rushed. Staff very friendly. Restaurant full in January. Right by the River Thames
Service rating : Obtaining voucher as a gift was easy to use and book.Product: After a shaky start at the hotel things did get better in the evening. The Travelzoo voucher was new to them. They didn't know how to process afternoon tea. It got slightly embarrassing when they were all discussing it in a confined area with residents. Afternoon tea I have to say was very, very poor! 6 very small finger sandwiched, 1 tired scone and 4-5 inch long cakes from iceland. I had to see the manager about the start of the day. Evening meal was really good, the superior room was pretty fantadtic, lots of space, nice comfy bed and a very nice bathroom. Breakfast the following day was really good again. My only complaint on this is they have no warmers for the food so you have to juggle your plate and try and take the lid of the food at the same time whilst the person nect to you has to wait. Simple fix on this would make breakfast more appealing.
Service rating : Easy to use, great deals.Product: Amazing food, lovely venue, superb and friendly service!
Service rating : Great food, service & location.Product: Would have been good at full price.
Service rating : Wonderfully warm home from home.Product: Beautifully home cooked scones together with unusual and exotic delicacies.
Service rating : Easy to use and always good valueProduct: The food was lovely, service was good, nice atmosphere and great views. Will go there again.
Service rating : Really straightforward.Product: Excellent meal and very attentive and friendly service from Dean and the team - Tamara and Reece. The Drovers is our local and we have not been in for some time so were very pleased to have a delicious meal and a very good pint of beer, or two!