Travelzoo Reviews

Consumer ratings of Travelzoo

Feedback for www.travelzoo.com/uk has been compiled from 44544 Customer Reviews

  • Feefo member since
  • 29/06/2012
  • Our team of travel deal experts compare and test thousands of travel, local & entertainment deals to find the very best in cheap flights, hotels, holidays, cruises and local deals.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.travelzoo.com/uk
1 Hour(s) ago

£65 -- 3-course dinner & champagne for 2

Service
Product

Service rating : Travelzoo were excellent - received the voucher straight away and redemption instructions were very clear.
Product: This is the 3rd time we have dined at the Park Terrace, and unfortunately standards seemed to have really slipped since our last visit around 2 years ago. The restaurant was half empty and yet the service was painfully slow, on several occasions we had to actively look for a waiter to take our order or ask for another drink. We were left for over 20 minutes with the menus for dessert before I had to find someone to take our order.
The portion sizes have also become smaller, whilst the food was pleasant enough it wasn't mind blowing and there definitely wasn't enough of it. Would have been good to have the option of ordering some sides as well with the main courses, my fish was served with just a tiny handful of vegetables, I'd have liked more.
Overall I can't see us going back, it was a pretty disappointing meal and to be honest not that great value considering how little food we actually had.

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No Comment
2 Hour(s) ago

£79 -- Overnight stay

Service
Product

Service rating : I have written comments on the hotel but am unable to submit it
Product: This was a gift for my daughters' 25th wedding anniversary. Although the bedroom was very nice, the ensuite was below standard, the shower rail was not fixed properly to the wall as a result the shower curtain kept sliding off resulting in a flood of water on the floor. The toilet overflow was constantly running, fault with the cistern once the toilet was flushed. The hotel itself is looking as though it needs an injection of capital. The pool had a jacuzzi, in which two of the seats were broken with screws hanging proud. If someone had put their hand there they would have had a nasty wound. My son-in-law is vegetarian and ordered the red pepper paella. It came as a risotto and he was offered chips to go with it ( this is a rice dish?) the dessert my daughter ordered was described as a tart and it came as a sponge? Tart is pastry? I wonder if they have a problem with descriptions of food? I stayed at the nant ddu several years ago and it was superb. I understand it is under new
management. Difficult to rate this as good although other aspects of the hotel were good.

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No Comment
2 Hour(s) ago

£39 -- Meal for 2 with coffee

Service
Product

Service rating : I have always found Travelzoo's service to be very good.
Product: It was an excellent value for money deal and the service at the Anvil was excellent. We enjoyed the meal too. One little niggle was that the meal was presented on a wooden platter and my meal, ( scampi tails and sweet potato fries with a salad which had a nice oil dressing,) came in mug shaped containers for the fish and chips which one could live with, however the salad was on top of a paper serviette on the platter which didn't make for easier eating! Perhaps I was supposed to pull the paper napkin away and leave the salad on the wooden platter? A little individual dish would have been preferable. However the salad was delicious and the entire experience a delight.

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No Comment
3 Hour(s) ago

£119 -- Herts stay with Hatfield House tickets & cream tea

Service
Product

Service rating : The information about the various deals is clear, and I've never had any problems with TZ deals.
Product: This was excellent value for money at a stunning little hotel. We would certainly look out for any further deals there.

No Comment
3 Hour(s) ago

£109 -- 1-night stay in a Classic Double Room

Service
Product

Service rating : Good offer that worked well
Product: Lovely location, food and staff. What more do you need.

No Comment
11 Hour(s) ago

£55 -- Country-house spa day w/lunch & treatments

Service
Product

Service rating : Really easy to buy and get voucher
Product: Had a fantastic day with my two sisters. Looked after from time we arrived, food fantastic and treatment was perfect

No Comment
12 Hour(s) ago

£65 -- 2-Course Riverside Meal for 4

Service
Product

Service rating : Nothing to complain about here
Product: Third time of going to the Beetle and Wedge.
If you have never been before then do so.
The riverside location is lovely, especially in the warmer months.

No Comment
13 Hour(s) ago

£55 -- Spa day for 2 with mud treatment in Hereford

Service
Product

Service rating : for this deal okay
Product: did not feel this treatment was value for money. facilities were good staff very helpful and friendly. food excellent.

No Comment
13 Hour(s) ago

£35 -- Afternoon tea for 4 with wine or bubbly

Service
Product

Service rating : Great place, just one comment. Would have liked the waitress to have offered instead of us having to ask for more tea etc.
Product: Very good food

No Comment
15 Hour(s) ago

£49 -- 3-course meal with coffee and champagne for 2

Service
Product

Service rating : Couldn't fault the service..
Product: Very friendly & good value.

No Comment
15 Hour(s) ago

£179 -- Devon: 2-night coastal escape inc meals, was £376

Service
Product

Service rating : Quick response
Product: Great hotel.brilliant location. Food is great.
No complaints at all

No Comment
15 Hour(s) ago

£29 -- Afternoon tea and spa access for 2 nr Dorset

Service
Product

Service rating : Easy to book and user friendly. Well worth the money.
Product: Initially we were a little concerned about the lack of changing facilities at the spa but it wasn’t too busy so it all worked out. Plenty to do in the spa, our favourite being the outdoor hot tub and the freezing cold outdoor pool ( no kidding).

The cream tea was lovely and it was nice enough to enjoy it on the patio with a view of the sea.

A lovely day!

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No Comment
15 Hour(s) ago

£29 -- 3-course Italian meal for 2

Service
Product

Service rating : Very easy process from start to finish
Product: Lovely restaurant, tasty, well presented food and friendly service. What more could one want.

No Comment
16 Hour(s) ago

£35 -- 3-course meal for 2 with wine

Service
Product

Service rating : Having experienced this venue on a numerous occasions through Travelzoo the meal was not to standard as we had previously experienced before. Whilst the food was of good quality there was not a lot of it.
Product: While i accept the offer price that we have from Travelzoo, which I have experience before, we found that the it was actually a taster menu this time and for a few pounds more if paid direct to the hotel could have had a lot more of a better quality meal.

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No Comment
16 Hour(s) ago

£169 -- 2-night stay

Service
Product

Service rating : fine
Product: we enjoyed our visit

No Comment
16 Hour(s) ago

£65 -- Spa day inc 1-hour treatment & afternoon tea for 1

Service
Product

Service rating : No hassle very strIghforward
Product: Totally relax in afternoon . Laura was very professional and used Flemish products which were amazing . Afternoon tea also v good. Thoroughly recommend

No Comment
18 Hour(s) ago

£129 -- 2-night stay

Service
Product

Service rating : Good service. Clear instructions
Product: Very good value for money. Good service. Highly recommended

No Comment
20 Hour(s) ago

£39 -- 3-course meal for 2 (March-April)

Service
Product

Service rating : Great as ever.
Product: Nice location and tidy restaurant, but our 3-course lunch took us from 11.55- 14.35.Service was awful, customers were asking for menus, then had to call a waiter again to take their order. On top of all this, we were charged, without our consent, £2.52 service charge! Very poor, I am glad that this was only a visit to Henley on Thames, would not eat there again, much better service from the Bristol location.

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No Comment
22 Hour(s) ago

£99 -- Riverside stay for 2 w/dinner & champagne, 32% off

Service
Product

Service rating : Excellent !
Product: What a gem of a find, excellence food, friendly staff who couldn't have been more helpful, we will be back!
The Poole's

No Comment
22 Hour(s) ago

£59 -- 'Delightful' East Sussex country-house stay, save 39%

Service
Product

Service rating : Service from Travelzoo is prompt and efficient. Hotels used via this service have, so far, always been of a good standard.
Product: A very attractive offer, good hotel in a super location; can't praise hotel high enough and we would return.

No Comment
23 Hour(s) ago

£99 -- Riverside Stay for 2 w/Dinner & Champagne

Service
Product

A lovely venue, beautiful setting, friendly and helpful staff. The food was divine and the service was exceptional.

No Comment
24 Hour(s) ago

£78 -- 2-course lunch & wine for 4 near Harrogate

Service
Product

Always great deals

No Comment
24 Hour(s) ago

£95 -- 1-night stay with cream tea

Service
Product

Service rating : Fantastic views & lovely hotel.
Product: Best room at the front of the hotel over looking the lake & mountains. Fab breakfast & all the extra complimentary gifts in the room were excellent

No Comment
25 Hour(s) ago

£29 -- 2-course lunch for 2

Service
Product

Service rating : Brilliant
Product: Fantastic deal! We had a superb meal with excellent service at The Old House at Home.

No Comment
26 Hour(s) ago

£79 -- 60-minute flight simulator experience for 1

Service
Product

A very enjoyable experience, given by an excellent pilot. Even flying a 737 simulator it was the real deal. I flew into the old Hong Kong airport, through the skyscrapers. I was amazed at how everything happened so fast, good job I had a great copilot who did the flaps etc whilst I kept on the run way line.

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No Comment
26 Hour(s) ago

£98 -- 3-course meal with coffee and champagne for 4

Service
Product

Service rating : No problem receiving the voucher and worth every penny, great value.
Product: Yet again after our Third visit it was fantastic!!�� Great place, staff and superb Food....

No Comment
27 Hour(s) ago

£65 -- 60-minute Boeing 737 flight simulator experience

Service
Product

Service rating : Good communication
Product: Interesting fun time. Quite exciting. . Really friendly helpful and knowledgeable staff. Location of school was rather hard to find.

No Comment
37 Hour(s) ago

£75 -- 3-course Sunday lunch for 4

Service
Product

Service rating : Excellent offer - great value for money
Product: This offer enabled us to sample the menu of this lovely hotel. It was first class & we will be back .The offer was great !

No Comment
39 Hour(s) ago

£12.50 -- Moscow State Circus: 22 April, 5pm

Service
Product

Service rating : Easy payment, evouchers printed and redeemed no haste on the day
Product: Great deal on a brilliant show- high wire act were amazing!

No Comment
40 Hour(s) ago

£29 -- 2-course meal & coffee for 2

Service
Product

Service rating : Easy to book
Product: Good quality meal friendly staff and very good value

No Comment
42 Hour(s) ago

£12 -- Yorkshire Dales: White Scar Cave tour for 2, 42% off

Service
Product

Service rating : Will definitely use again.
Product: Booked for 12 family members so saved a good few pounds booking with travelzoo and had a fab day out too

No Comment
43 Hour(s) ago

£129 -- 1-night stay w/7-course dinner & wines

Service
Product

Service rating : Very easy to book, good value
Product: The food was fantastic and the service great, but the hotel is in need of new soft furnishings and the outside including the drive attended too

No Comment
44 Hour(s) ago

£12 -- Yorkshire Dales: White Scar Cave tour for 2, 42% off

Service
Product

Service rating : Brilliant deal, would maybe not have gone without this.
Product: Enjoyed every minute, an excellent place to visit

No Comment
45 Hour(s) ago

£99 -- Rye: historic inn stay with breakfast, 45% off

Service
Product

Service rating : We had a lovely stay and the staff and service was excellent. Food was vey yummy!
Product: Excellent location and quaint hotel we had a lovely stay

No Comment
22-Apr

£85 -- Spa day inc facial & lunch for 2

Service
Product

Service rating : This package was excellent value for money. The hotel was awesome in a beautiful setting and the Spa experience was amazing! The lunch was excellent!
Product: It was amazing and we shall definitely be going back again! Thank you for this amazing deal!

No Comment
22-Apr

£15 -- Afternoon tea for 2 with chocolate fondue

Service
Product

Service rating : Lovely hotel in walking distance to river and shops. Great afternoon tea served by friendly and helpful staff.
Product: Excellent value afternoon tea with chocolate fondue to follow. Who could ask for more !

No Comment
22-Apr

£25 -- Café Rouge: 2-course lunch & coffee for 2

Service
Product

Service rating : As a regular customer, it meant my expectations
Product: competitive value.

No Comment
22-Apr

£45 -- 3-course meal with bubbly for 2

Service
Product

Service rating : Brilliant value for a top restaurant ��
Product: Amazing food and service.

No Comment
21-Apr

£49 -- 3-course meal & glass of bubbly for 2

Service
Product

Service rating : Highly recommend. Food very good. Staff brilliant.
Product: Would go again.

No Comment
21-Apr

£95 -- 3-course meal for 4

Service
Product

Service rating : Food excellent. Service was laid back which was fine midweek. Think it may have been a problem on a busier night.
Product: Delivered what it said on the box! No exceptions or pared down portions. Sometimes you’re made to feel a second class citizen when using a deal voucher. This was do not the case at Ostlers. And yes we were so impressed we will go back and pay full rate for a meal in the future,

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No Comment
21-Apr

£39.95 -- Sussex: top-rated 3-course meal w/bubbly for 2

Service
Product

Service rating : Easy to use to see local offers
Product: Excellent value for money with the Travelzoo voucher and again a fantastic meal

No Comment
21-Apr

£49 -- Tasting menu lunch for 2

Service
Product

Service rating : Spot on
Product: Brilliant deal

No Comment
21-Apr

£29 -- 2-AA-Rosette 2-course lunch for 2 nr Huddersfield

Service
Product

Service rating : simple reliable process, easy to buy the voucher, book the meal out and redeemed easily at the venue. simple and excellent all round.
Product: Great place, great service and food...a real bargain, very pleased with a great lunch out!

No Comment
21-Apr

£45 -- 3-course meal with bubbly for 2

Service
Product

Service rating : Very good
Product: Excellent offer. Great food at a great venue. Waiting staff were exceptional and were willing to offer alternatives for various food intolerances. Front of house staff were slow to great and find us a table which was a little strange as the bistro was not busy. Other than that an excellent evening with excellent food.

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No Comment
21-Apr

£65 -- 60-min Moroccan hammam spa ritual for 2

Service
Product

Service rating : very good
Product: Enjoyed the visit with my daughter and may return, but the full price is a little daunting.

No Comment
21-Apr

£45 -- 3-course meal with bubbly for 2

Service
Product

Lovely meal gorgeous fillet steak
Staff were very attentive
Enjoyed our first visit today and will
Definitely go back

No Comment
21-Apr

£25 -- Warwickshire: 2-course set lunch and coffee for 2

Service
Product

Service rating : Travelzoo is always excellent value for money.
Product: The food here was exceptional. I had sea bass, very good and crème brulee, the best I have tasted.

No Comment
21-Apr

£49 -- Tasting menu lunch for 2

Service
Product

Service rating : Always excellent deals , easy booking and good follow up
Product: 5* plus
Will certainly visit again

No Comment
21-Apr

£39 -- Tees Valley: seasonal 3-course lunch or dinner for 2

Service
Product

Service rating : Travelzoos service is excellent No problems at all
Product: Excellent meal and good value in superb surroundings but service was rather slow We had plenty of time that afternoon but felt as though we had been forgotten about

No Comment
21-Apr

£139 -- 3-night stay with daily breakfast

Service
Product

Service rating : Always good
Product: The inn was very clean, room recently decorated and king size bed very comfortable, staff friendly dressed in black and white, plenty of parking, outside of inn being decorated when I was there, ideally located in beautiful valley, dog friendly and bar well stocked. Breakfast included fresh fruit with raspberries strawberries and blueberries. Cooked breakfast was fresh and salmon and fish in milk available - wow breakfast. Very good evening meals well cooked and large portions. Well done the manager and staff.

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No Comment
21-Apr

£89 -- 1-night Shrewsbury coaching-inn stay

Service
Product

Service rating : ok
Product: The hotel was a little disappointing, the room was tired and bathroom required updating.
The menu for the evening meal was good, however the food did not deliver on taste.
The breakfast was disappointing and again lacked taste.

Read more


Thank you for your feedback.

We are very sorry to hear that your experience at the The Lion Hotel was less than perfect. If you would like to discuss this further please contact our Customer Service Team at +44 (0) 20 3564 3000. We have agents available 24 hours a day.

We will be sure to pass this along to our deal experts. We always want do our best to get the best experience for our members.

Thank you for being a Travelzoo member.

Krista
The Travelzoo Team
21-Apr

£9 -- Cotswolds: entry for 2 to Kelmscott Manor & gardens

Service
Product

Service rating : Lovely place and a great welcome from the volunteers who were all passionate and knowledgeable about William Morris and the work of the group who lived at Kelmscott.
Because of the timed tickets, the house never felt crowded, but equally we were able to spend as long as we liked in the house.
Product: Local deals are attractive

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No Comment
21-Apr

£39 -- 30-minute Boeing 737 flight simulator experience

Service
Product

Service rating : So easy to purchase special offers
Product: It was amazing the pilot that was with us made our "flight" time great fun will definitely book this again

No Comment
21-Apr

£39.95 -- Sussex: top-rated 3-course meal w/bubbly for 2

Service
Product

Service rating : good service
Product: Very good deal - and excellent venue

No Comment
21-Apr

£49 -- 3-course lunch for 2

Service
Product

Service rating : Very easy to book and redeem.
Product: Really excellent value for money the surroundings were lovely and the food and service exquisite.

No Comment
21-Apr

£35 -- 2-course dinner & wine for 2

Service
Product

Service rating : Travelzoo service was good
Product: Unfortunately my husbands lamb was so tough he was unable to even cut it with a steak knife, service was very very slow despite there only being less than a dozen guests
We waited nearly an hour for our meal
Even the pudding sauce was burnt
For a beautiful venue we felt very let down
A lovely evening spoilt

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Thank you for your feedback.

We are very sorry to hear that your experience at the Horton Grange Hotel was less than perfect. If you would like to discuss this further please contact our Customer Service Team at +44 (0) 20 3564 3000. We have agents available 24 hours a day.

We will be sure to pass this along to our deal experts. We always want do our best to get the best experience for our members.

Thank you for being a Travelzoo member.

Krista
The Travelzoo Team
21-Apr

£79 -- 2-night Cumbria getaway with wine, save 49%

Service
Product

Service rating : Very good. Easy process.
Product: Great value. Basic accommodation with old fashioned shower. Staff excellent.
Location ok for lakes 30 mins drive.

No Comment
21-Apr

£39 -- 3-course à la carte meal w/Lake District views for 2

Service
Product

Service rating : Tasty food, pleny of choice..
Product: Great value!

No Comment
21-Apr

£29 -- Meal for 2 at Jamie's Italian

Service
Product
Latest
Service
Product

Service rating : I complained that we paid over £5 more for this deal than you can actually get at the restaurant. Your response was that they offer a free sweet to compensate but they did not offer us this on our visit. I had to complain twice to TravelZoo before you acknowledged that we had no deal and in fact paid more.
Product: We paid £29 for two for this deal for a two course set meal. At the restaurant the deal is only £11.95 per person for the same deal! Therefore we paid over £5 more for the same deal, so extremely unhappy with this "deal". No saving whatsoever.

21-Apr-2018
Service rating : Normally good offers but on this last occasion we paid more for the deal by over £5 than just walking in the restaurant so has made me wary of these deals in the future.
Product: The deal was not a good deal and cost us more (over £5) than it would have by just going to the restaurant

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Thank you for your feedback.

We are very sorry to hear that your experience with Jamie's Italian was less than perfect and that you did not have a wonderful Customer Service experience. This is not the experience we like to provide to our members.

We would like for you to reach out to our team at +44 (0) 20 3564 3000 to speak about this more.

Thank you for being a Travelzoo member.

Krista
The Travelzoo Team
21-Apr

£59 -- Sussex spa day with massage, facial & lunch

Service
Product

Service rating : Great deal
Product: Excellent value
Beautiful spa and treatments
Delicious lunch
Great staff

No Comment
21-Apr

£198 -- 2-night stay

Service
Product

Service rating : I made a mistake and clicked on deal twice. I had to then contact staff. This was quickly rectified and the staff friendly and very helpful. Thank you.
Product: The food in particular was very good. We had a lovely stay at the Metropolitan Hotel.

No Comment
21-Apr

£12.50 -- Circus Vegas: 13 April, 7:45pm

Service
Product

Great value for money a very enjoyable evening

No Comment
20-Apr

£29 -- Meal for 2 at Jamie's Italian

Service
Product
Latest
Service
Product

Service rating : Travel zoo always good service
Product: Not much choice
Small portions of starters
Main course not very hot

22-Apr-2018
Service rating : Very good offers
Product: Not much choice on set Menu, portions small
Main course not very hot , also Pasta very al dente!!!

Read more


Thank you for your feedback.

We are very sorry to hear that your experience with Jamie's Italian was less than perfect.

We would like for you to reach out to our Customer Service Team at +44 (0) 20 3564 3000 to speak about this more.

Thank you for being a Travelzoo member.

Elicia
The Travelzoo Team
20-Apr

£18 -- Raby Castle: entry, park & gardens & guide book for 2

Service
Product

Service rating : Very good.
Product: The guided tour of the castle is excellent.

No Comment
20-Apr

£14 -- New Forest: afternoon tea for 1 in Brockenhurst

Service
Product

Service rating : Good selection of deals
Product: Amazing value

No Comment
20-Apr

£125 -- The Ritz, London: 3-course meal & champagne for 2

Service
Product

Service rating : Very good
Product: A wonderful once in a lifetime experience!

No Comment
20-Apr

£125 -- The Ritz, London: 3-course meal & champagne for 2

Service
Product

Service rating : Always perfect service !!!
Product: Fantastic environment.
Superb Service.
Delicious and sophisticated food . Beautifully presented !!

No Comment
20-Apr

£65 -- 'Popular' Rye getaway inc breakfast, was £135

Service
Product

Service rating : It usually is excellent..
Product: We had a great time in Rye.

No Comment
20-Apr

£23 -- Afternoon tea & bubbly for 2 at Cotswolds Manor

Service
Product

Service rating : I cannot fault it!!
Product: Lovely welcome. Nice ambience, although it would have been brighter if the beautiful fire (gas) had been alight; it was a grey, chilly and windy day. Very attentive and pleasant staff and delicious afternoon tea!

No Comment
20-Apr

£98 -- 3-course meal with coffee and champagne for 4

Service
Product

Service rating : Another Brilliant offer. Well Done
Product: Outstanding food outstanding atmosphere outstanding service.

No Comment
10-Apr

£35 -- Afternoon tea for 4 with wine or bubbly

Service
Product

Service rating : Good range of trips and holidays at excellent prices easy to use
Product: Clean premises, friendly staff and lovely food what more can you want, this was a birthday treat for my mother 87yrs, choice of tea coffee orange juice plus wine or mini bottle of prosecco, driver able to take the bottle of prosecco away. Super service. Would recommend the Granary Hotel and will be returning

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No Comment
10-Apr

£39 -- 2 courses, bubbly & live jazz for 2

Service
Product

Service rating : Travelzoo is always a go-to favourite of mine. There are some terrific deals and they're always good value for money. I use the service for getting deals for myself, friends and family.
Product: The staff are very friendly, professional and knowledgeable about the venue and menu. Lovely atmosphere. Would definitely recommend and will go back.

Read more
No Comment
10-Apr

£99 -- 2-night stay

Service
Product

Service rating : Lovely hotel in a great location. Lovely restaurant and great atmosphere.
Product: Excellent value deal in this lovely hotel.

No Comment
10-Apr

£9 -- Sussex: return steam-train trip for 1 adult

Service
Product

Service rating : There are many excellent deals advertised on Travelzoo. I wish I had time to take up more of them!
Product: I bought a single voucher and one for 4. So the grandchildren, their mother and both grandparents had an excellent day on the Bluebell Railway. We are local so any opportunity to travel on a steam train is seized. It is great to see how the volunteers have extended the line and developed a fantastic journey into the past.

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No Comment
10-Apr

£39 -- Torquay: afternoon tea w/bubbly & spa access for 2

Service
Product

Service rating : Easy to use vouchers.
Product: Brilliant value, Hotel lovely, staff very friendly, great facilities.Very positive experience.

No Comment
10-Apr

£69 -- 5 Apr: Colchester to Salisbury

Service
Product

Service rating : Very efficient.
Product: Really good deal. Probably wouldn't have paid the right price so it gave us a chance to do the trip.

No Comment
10-Apr

£75 -- 3-course meal for 4 (March-April)

Service
Product

Service rating : Efficient
Product: Very good service in pleasant surroundings. Food very good. It would have been nice to have had the side dishes included in the deal as these were necessary to complement the mains

No Comment
10-Apr

£50 -- 3-course lunch for 4

Service
Product

Service rating : Excellent service from Travelzoo as always!
Product: Great deal, really good value for money.

No Comment
10-Apr

£25 -- Afternoon tea for 2 with prosecco

Service
Product

Service rating : Lovely venue, food delicious, staff attentive & welcoming. Thoroughly enjoyable afternoon.
Product: Great deal.

No Comment
09-Apr

£25 -- Afternoon tea with non-alcoholic cocktails for 2

Service
Product

Service rating : It was good
Product: very friendly staff, a good selection of cakes sandwiches and scones

No Comment
09-Apr

£45 -- 3-course meal with bubbly for 2

Service
Product

Service rating : Easy to book and review for recommendation was spot on.
Product: Meal was very nice, enjoyed all courses. The taste and presentation of the food was excellent along with the service. The ambiance of the bistro was also very nice. Would recommend.

No Comment
09-Apr

£29 -- 2-course meal & prosecco for 2

Service
Product

Service rating : Have always enjoyed deals from travelzoo. The only time i had a problem with a merchant they acted promptly and effectively
Product: A lovely venue. Being refurbished. Great host and delicios food. Highly recommend the deal and its setting

No Comment
09-Apr

£109 -- Massage & lunch for 2

Service
Product

Service rating : ��
Product: ��

No Comment
09-Apr

£29 -- 3-course meal & bubbly for 2

Service
Product

We had lunch on two consecutive Saturdays. On the first Saturday some friends had dined the evening before and had pre-paid for a glass of wine each for us. It was quite a performance to 'find' the credit for the drinks and left us feeling a little uncomfortable. Finally, after taking seats at our table, the original Receptionist who we asked, arrived to tell us that she had, in fact, found a £13+ credit. We felt this could have been handled more efficiently. When we were redeeming the credit, we weren't shown a wine list with glasses of wine (previously available) and were brought two medium glasses of wine. On our second visit the following Saturday, my husband bought a medium glass of wine and when we went to pay it was £4.99, therefore we were not given full value for our friends credit the week before. All in all a poor show and the staff could have made things much clearer as to what we were entitled to.

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Thank you for taking the time to speak with us about The Lion Hotel. I am really sorry you had a disappointing experience due to the service. We appreciate your time and your feedback – it will help us to do better next time.

Thanks for being a member!

Saoirse

The Travelzoo Team
09-Apr

£29 -- Afternoon Tea & Bubbly for 2

Service
Product

Service rating : No problem with the order. Voucher was bought as a Christmas gift for my brother and sister-in-law.
Product: By all accounts, their experience was disappointing. When they tried to book, they were told they had to give 48 hours' notice. Fair enough, but tone was a bit churlish and did not start things off well. When they arrived and asked for Prosecco, they were told there were no clean glasses and had a lengthy wait. Gluten free option was prepared for my sister-in-law and they both enjoyed the food and lovely location, but they did not rave about it, because of the service.

Read more


Thank you for taking the time to let us know about your brother's and sister-in-law's voucher experience to the Hever Hotel.
The 48h policy is the hotel's, so sadly, there is not much we can do about that.
Although, we would like to apologise as your brother and sister-in-law had to wait to get their Prosecco.
However, we are happy to hear your sister-in-law could enjoy her gluten free treat.
We hope you will enjoy more experiences with us through our deals.

Thank you for your time.

Saoirse,

The Travelzoo Team
09-Apr

£35 -- Afternoon tea for 2 with bubbly & spa access

Service
Product

Service rating : Great offer looking forward to more like this
Product: What a lovely hotel in a lovely part of the country we enjoyed it so much that we think we might even do it again !! Staff very helpful and afternoon tea very very nice thank you travel zoo for such a great deal

No Comment
09-Apr

£49 -- Tasting menu lunch for 2

Service
Product
Latest
Service
Product

Service rating : EXCELENT!!
Product: FABULOUS!!!

09-Apr-2018
BRILLIANT !!

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No Comment
09-Apr

£25 -- Warwickshire: 2-course set lunch and coffee for 2

Service
Product

Service rating : We booked this as a group of 6 and requested a table by the window which we were allocated. The service was very efficient and the 2 course meal with coffee was delicious. In our opinion the Eden small hotel group have the best of staff.
Product: This was a lovely meal with friends and we felt well catered for.

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No Comment
09-Apr

£169 -- 2-night stay

Service
Product

Service rating : Appreciate you keep in touch with reminders, and more offers.
Product: Red Lion Hotel, Salisbury
very central, close to all the amazing shops, the Cathedral etc.
Excellent Food and attentive service.
No doubt we will be back !

No Comment
09-Apr

£65 -- 2-Course Riverside Meal for 4

Service
Product

Service rating : Excellent restaurant and great service.
Product: Great deal

No Comment
08-Apr

£35 -- Lunch or dinner with bubbly for 2

Service
Product

Service rating : kept upto date by travelzoo with voucher details.
Product: exquiste dining experience.

No Comment
08-Apr

£69 -- Overnight stay from 3 April-31 May

Service
Product

Service rating : Great service, thank you.
Product: Lovely cosy pub with open fire. Friendly staff, meals excellent, accomodation very good. Would definitely recommend.

No Comment
08-Apr

£29 -- 2-course meal with bubbly for 2

Service
Product

Service rating : Easy to arrange.
Product: Lovely treat. Great value.

No Comment
08-Apr

£25 -- 3-course meal for 2

Service
Product

all ok

No Comment
08-Apr

£89 -- Overnight stay with cream tea & prosecco

Service
Product

Service rating : easy to use, some good deals
Product: nice hotel, very helpful staff and good area

No Comment
08-Apr

£85 -- Overnight stay for 2 with meal & coffee

Service
Product

Very efficient

No Comment
08-Apr

£39 -- North Yorkshire: chateaubriand meal for 2, 49% off

Service
Product

Service rating : Very helpful when I contacted about a missing voucher. Excellent service
Product: Excellent deal, the food was to die for.

No Comment
08-Apr

£29 -- 2-course meal with bubbly for 2

Service
Product

Service rating : Simple to purchase
Product: Pleasant dining experience good menu and hospitable staff, really enjoyed the meal at Dusty Miller

No Comment
07-Apr

£29 -- Award-winning 2-course lunch and coffee for 2

Service
Product

Service rating : Excellent service
Product: Superb service, food and staff! A place that never fails to impress. Recommend without any reservations

No Comment
07-Apr

£39 -- Spa package with treatment for 1

Service
Product

Service rating : Voucher easy to buy and use.
Product: Treatment (although very good) was advertised as 40 minutes but only lasted 25; jets weren’t on in hydro pool, had to go up to hotel reception to request them as spa reception was unmanned (staff there very helpful); quite a few little bugs in shower.

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Thank you for your feedback.

We are very sorry that your treatment was shorter than advertised. We invite you to contact our Customer Service Team at +44 (0) 20 3564 3000 to discuss this more. We have agents available 24 hours a day.

We will be sure to pass this along to our deal experts. We always want do our best to get the best experience for our members.

Thank you for being a Travelzoo member.

Elicia
The Travelzoo Team