Anonymous Customer wrote on 13-Feb
Travelzoo did not inform us of the extra costs involved if you want to take a dog.
Travelzoo wrote on 14-Feb
I´m Daniel from Travelzoo Customer Service. Thank you for your feedback. We are sorry you had a less than perfect experience at The Heacham Manor Hotel.
We’d like to make this right for you so I will be in contact with you via email within 5 business days.
If you would like to contact us and you have more questions, please dont hesitate to contact us on +44(0) 20 3564 3000.
The Travelzoo Team
Other reviews relating to this order
|Review of||Rating||Customer Review|
|Buyers should be made aware that, even though the Hotel lists itself as dog friendly, the cost of the deal is doubled should you want to take your canine friend - we were only informed of this when we went to book the room.|