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We enjoyed the stay very much. It was a fantastic deal we got from travelzoo. The room was clean and airy, bath and shower clean with plenty pressure. The food was good. We will do it again if similar deal arises.
Service rating : Transaction was smoothProduct: Food was great and music was superb. A great evening Thank you
Service rating : Very helpfulProduct: Food well presented but a little too salty. Service was ok.
Having said that, well worth the Travelzoo deal but would not pay the full price
Service rating : EasyProduct: We were disappointed by the cost of extras for four people (£83 for wine, coffee and cheese & biscuits for two), particularly having to pay £9.50 for cheese and biscuits, which was on the relevant menu, but apparently not part of the two-course deal. This was not obvious. Nice, though.
Service rating : All the staff including in the restaurant and at the desk and in the spa were very friendly and accommodating.Product: It was very good provision and good value.
Service rating : great service and Polly really made it all great funProduct: fantastic deal and great value for money! Polly at the vineyard was wonderful! fantastic day.
Service rating : very prompt serviceProduct: excellent hotel
Service rating : OKProduct: You only have to look at the menu to see that his is a proper restaurant. There are no fish/seafood dishes on the main menu - but there were 7 on the specials board suggesting they buy in what fresh fish is available . The food is very creative, looks great and tastes wonderful. And the owner Ben is at front of house talking to his customers. Its not the cheapest but on the deal it was very good value. Be prepared to spend 2 hours or more for the 3 courses. House wine is 16 quid a bottle. This is a place to go to if you want a special night out rather than just to be fed. The best restaurant in the city of Worcester in my view
Service rating : Always a pleasure purchasing days out with you guys.Product: Many thanks to Hugh and his team, we had a great couple of hours learning about all aspects of the wine making process which was made fun and interesting. Once the tour was over it was on to the tasting of some amazing wines and a lovely lunch. Would deffo do this again.
Service rating : Another excellent offer from Travelzoo.Product: Food good, service attentive, pleasing surroundings. Will certainly return.
Service rating : Fab fab fabProduct: Absolutely fabulous fantastic beautiful grounds, ambience attention to detail the way the food was presented tasted the timing between courses the staff were excellent really attentive fab fab fab did this deal for my parents joint birthday will definitely go again Thank you c
Service rating : In order to use my voucher, I had to upgrade to a superior room as the hotel was fully booked way in advance of when I bought my voucher.Product: The hotel was ok, but the food and drinks were expensive. The room was nice and had a spacious en suite, but the shower was difficult to work and very hot!.
There was little provision for vegetarian breakfast ie, no veggie sausages etc even tho I'd asked for some on the first morning. The veggie menu was uninspiring and what I did eat wasn't great. I ate out on the second evening.
The establishment needs to decide what it is. There is a bar area, but because of how the breakfast / dining / bar areas are split, it doesn't lend itself towards a friendly atmosphere - it's too spread out.
I won't be going back.
Service rating : Straight forward and easy to use.Product: Hotel in great location. Staff friendly and helpful. Parking close by an added bonus. Food excellent. Would recommend.
Service rating : Efficient as usualProduct: Lovely spa experience
Service rating : Friendly service and nice atmosphereProduct: The deal is good value albeit food could be a little better
Service rating : Excellent value for moneyProduct: Great value at a quality venue.
Service rating : Travelzoo appears to work pretty much automatically - once the money is paid the vouchers are in the account - so I can't really comment. All the deals I've bought though have been troublefree and well worth the price.Product: A group of us ate here and felt a little disappointed. We were not made to feel very welcome upon arrival although the restaurant was not busy at that time. The menu was disappointingly pretty much the same as on our previous visit and, even though we were the first table to order, one of the mains wasn't available. Starters were more interesting than mains and puddings were good. Reasonable wines are averagely priced. The atmosphere just wasn't there when we were and the service felt uncaring. The restaurant was a little cold too, as the outside door opens directly into it and the heating cannot cope with the cold air gusting in. The restaurant is in a very pretty location with a reputation for good food but needs a little shake up.
Service rating : Thanks for the voucher!Product: A lovely break in a friendly well appointed hotel with staff who cannot do enough for you. Fabulous food!
Service rating : I have never been disappointed with the Travelzoo experienceProduct: The deal proved excellent value as every member of our party agreed that the food was exceptional and worth the considerable distance travelled. We had two vouchers - one for 2 and the other for 3.
Service rating : Excellent every time we have used this service .Product: Afternoon tea was delicious and would like to go back again at some time . The hotel was very nice with Wonderful scenery .
Service rating : Very good service.Product: An excellent tour of the vineyards and factory. A good selection of wines to taste and delicious pizza to finish. Great value.
Service rating : Good & brings offers which are good value for money.Product: Worth going into all the Boathouses as you never know what you are going to find!
An attraction for young & old.
Service rating : Easy to purchaseProduct: Brought this for friends. They had a great time, and lovely lunch . Great value for money
Service rating : Easy to use, o problemsProduct: Really enjoyed the food, nice atmosphere and friendly service
Will definitely do this again
Service rating : Very easy to purchase this voucher.Product: Absolutely fabulous afternoon tea. Excellent value for money.