TravelStay Reviews

Consumer ratings of TravelStay

Feedback for www.travelstay.com has been compiled from 3318 Customer Reviews

  • Feefo member since
  • 05/12/2013
  • TravelStay: The best deals for cheap London hotels, London B&Bs, apartments and hostels! Satisfying over 10 million customers since 1999, TravelStay has grown through word of mouth thanks to super fast booking, dedicated customer service, and much cheaper prices! We have also negotiated Student, Long Stay, and other exclusive discounts. Now offering over 342,500 cheap hotels worldwide.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.travelstay.com
11-Sep

Via Limehouse,3 Star Accommodation,London,Mixed Shared Dorm Room (Private Bathroom),Bed in a 12 bedded shared room - 1 single bunk

I think the website and service is very good. It's simple, clear and easy to use. I had no problems whatsoever and would have no problem using it to book again in the future. Thanks:)

No Comment
10-Sep

The Bridge Hotel,3 Star Hotel,London,Standard (Private Bathroom),Twin (1-2 person) - 2 single beds (Non-Refundable Offer)

I specified that it was for two people for one night and kept checking the price but turns out only after I booked it that's per person so not so much of a bargain. Feel swizzled by website.

Read more
we are sory to hear that you have found difficulty with the website, and are here to help in any situation. Regarding pricing, we try to be as clear as possible and therefore display the total price is shown before a customer can book on the book page, and we also ask all customers to confirm that they have double checked the total price before booking in the booking policy.

The total price does not change, whether it is one customer or two. But if you would like to find an alternative at a cheaper price we can be of assistance. We are happy to help in any way we can, and unlike any other provider, we also have a 'cooling off period' should any customer make a mistaken when booking.

I tried to call to help, and will try to call again to help resolve this matter as soon as possible for you
Kind regards,
Max of TravelStay 24x7 Customer Care Team

Max of TravelStay.com Customer Care Team
09-Sep

Goldsmiths House (Female Only),2 Star Accommodation,London,Budget (Shared Bathroom),Single (1 person) - 1 single bed

Quick and efficient service with good rates in hotels

No Comment
05-Sep

Kensal Green Backpackers,Hostel,London,Dorm Room (Shared Bathroom),Bed in a 4 bedded shared room, Female only - 1 single bed

Clean and warm.

No Comment
05-Sep

Hub House Hotel London,3 star Guest House,London,Superior (Private Bathroom),Double (1-2 person) - 1 Double bed

The service on this site was very good, very patient as I take my time to read and scrutinise the information herein on each page. However, once I completed my booking and printed the confirmation document the information regarding the hotel standard check in and check out times changed by one hour each way. If not for this I would have given a mark of excellent.

Read more
No Comment
02-Sep-2017

Via Lewisham,3 Star Accommodation,London,Dorm Room (Private Bathroom),Bed in a 8 bedded shared room - 1 bunk in bunk beds

Booking process so simple. Less than a minute from inception to confirmation. Excellent

No Comment
31-Aug-2017

Barking Park Hotel,2 Star Accommodation,London,Budget (Shared Bathroom),Single (1 person) - 1 single bed

Very fast and easy

No Comment
31-Aug-2017

Via Lewisham,3 Star Accommodation,London,Mixed Shared Dorm Room (Shared Bathroom),Bed in a 9 bedded shared room - 1 single bunk

Very quick and efficient. Took about a minute from start to finish. Nothing to fault it.

No Comment
30-Aug-2017

Barkston Rooms,2 Star Accommodation,London,Special Offer (Shared Bathroom),Single (1 person) - 1 single bed

Good booking system,just a little complicated about the promotional codes!

No Comment
29-Aug-2017

Nayland Hotel London,3 Star Hotel,London,Standard (Private Bathroom),Quad Room (1-4 person) - 2 double beds or 1 double and 2 single beds

it was so easy to search and book a hotel at travelstay.com. I liked that I could search under a land mark as well as place name. prices were extremely reasonable.I also like how you can modify search by what you need eg, parking, star rating etc. very quick to book and also updated regularly with amount of rooms available. will definitely use again!

Read more
No Comment
27-Aug-2017

Blair Victoria Hotel,2 Star B&B,London,Basic (Shower, Washbasin, External WC),Single (1 person) - 1 single bed (Non-Refundable Offer)

A good booking service but no on line facility I could find to amend my phone no.

No Comment
25-Aug-2017

Blair Victoria Hotel,2 Star B&B,London,Basic (Shower, Washbasin, External WC),Double (1-2 person) - 1 Double bed

Very quick and easy booking system.

No Comment
24-Aug-2017

City View Hotel Roman Road Market,2 Star B&B,London,Standard (Private Bathroom),Double (1-2 person) - 1 Double bed

Latest

Quick and fast website response and easy to use. It is simply customer friendly.

24-Aug-2017
Good.
I will use it again.

Here is the link to my comments.
http://www.fee fo.com/feefo/viewfeedbac k.jsp?id=15241&vendorid= 887907

Read more
No Comment
22-Aug-2017

Via Limehouse,3 Star Accommodation,London,Mixed Shared Dorm Room (Shared Bathroom),Bed in a 4 bedded shared room - 1 single bunk

Quick and easy to make a booking with great discounts attached too

No Comment
22-Aug-2017

Euro Hostel Glasgow,Hostel,Glasgow,Mixed Shared Dorm Room (Shared Bathroom),Bed in a 4 bedded shared room - 1 single bed

The Navigation on TravelStay was great! Fast and precise!!!

No Comment
22-Aug-2017

Holly House Hotel London,2 Star B&B,London,Standard (Private Bathroom),5 person room - 1 double, 2 singles, 1 sofa bed

too good marvelous

No Comment
21-Aug-2017

Windsor House Hotel,2 Star B&B,London,Budget (Shower & washbasin in room. External WC),5 person room - 5 single beds (Non-Refundable Offer)

TravelStay is one of the best hotel booking services there is as its quick and easy whilst also being very affordable. They also help you earn cashback which is helpful. Would definitley recommended.

No Comment
20-Aug-2017

Via Lewisham,3 Star Accommodation,London,Mixed Shared Dorm Room (Shared Bathroom),Bed in a 9 bedded shared room - 1 single bunk

Very good service by hotline and email enquiry as wall

No Comment
20-Aug-2017

Via Lewisham,3 Star Accommodation,London,Standard (Private Bathroom),Twin (1-2 person) - 2 single beds

Clear and precise web site.
Only missing the paypal payment.
Thanks.
B. Loussert

No Comment
14-Aug-2017

Russell Square Hostel,Quality Hostel,London,Dorm Room (Shared Bathroom),Bed in a 15 bedded shared room - 1 single bed

Quick easy booking process. Really liked it.

No Comment
13-Aug-2017

Via Limehouse,3 Star Accommodation,London,Female Only Dorm Room (Private Bathroom),Bed in a 6 bedded shared room - 1 single bed

very fast easy to use. very clear also. really really good, and I have booked a lot of hostels.

No Comment
11-Aug-2017

New Globe Hotel,1 star Guest House,London,Standard (Private Bathroom),Single (1 person) - 1 single bed

great easy site to use, plain info on hotels and prices and easy booking. Good that I can also cancel or modify booking if need to.

No Comment
10-Aug-2017

City View Hotel Roman Road Market,2 Star B&B,London,Standard (Private Bathroom),Double (1-2 person) - 1 Double bed

Latest

it good for me.

10-Aug-2017
i think this is a good service

10-Aug-2017
i think this is a good service

Read more
No Comment
09-Aug-2017

Barkston Rooms,2 Star Accommodation,London,Female Only Dorm Room (Shared Bathroom),Bed in a 10 bedded shared room, Female only - 1 single bed (Non-Refundable Offer)

Everything is fine, just the layout of the website - booking could have been more visually appealing(everything's quite plain at the moment), but that's only a personal preference.

No Comment
08-Aug-2017

Acacia Hostel London,Hostel,London,Budget (Shared Bathroom),Twin (1-2 person) - 2 single beds

I have used TravelStay Booking several times before and have found it excellent to use. I love the way they seem able to aquire discounts on even very low booking rates. On the one ocasion i had to cancel a booking my deposit was refunded promptly electronically.

Never a problem.

No Comment