Travel Up Reviews

Consumer ratings of Travel Up

Feedback for www.travelup.co.uk has been compiled from 25940 Customer Reviews

  • Feefo member since
  • 12/12/2011
  • Travelup is well established Travel company situated in Reading with a vast network of several branches and representative offices which is based on fundamental Understanding of complex world of travel, provides a medium through which to Monitor the needs of customer in travelling around the world and adds an international perspective to company‚Äôs activities. Travelup holds ATOL (7227) issued by Civil Aviation Authority and provides expertise in Flights, Hotels, Car, Travel Insurance, Holiday Packages and last minute deals. We provide the best Air fares for most of the International Airlines to our clients from all UK departure points to all over the world and vice versa.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.travelup.co.uk
1 Hour(s) ago

Flight From London To Chicago

Website was very clear,booking very straightforward, price was very good.

No Comment
1 Hour(s) ago

Flight From Aberdeen To Cebu

My first time to book with travel up and I would highly recommend it!!

No Comment
5 Hour(s) ago

Flight From Manchester To Lahore

Very competitive price.

No Comment
11 Hour(s) ago

Flight From To

Well organised

No Comment
12 Hour(s) ago

Flight From London To Jakarta

Great experience I will definitely use travel up again thanks

No Comment
12 Hour(s) ago

Flight From Manchester To Banjul

Excellent service would recommend

No Comment
15 Hour(s) ago

Flight From London To Chicago

Good price.

No Comment
15 Hour(s) ago

Flight From London To Entebbe/Kampala

Excellent

No Comment
16 Hour(s) ago

Flight From To

Everything went well so far...hope you don't change my flight...

No Comment
18 Hour(s) ago

Flight From London To Dubai

Didn't realise when booking that departure and arrival were at different airports, tried getting in contact with customer services which was very hard to do, eventually getting in touch with someone they were no help at all, would never book with this company again

No Comment
18 Hour(s) ago

Flight From Birmingham To Mauritius

Easy transaction, had no issues with the flight reservation.

No Comment
19 Hour(s) ago

Flight From London To Manila

Very good price and easy booking

No Comment
19 Hour(s) ago

Flight From To

I thought the price was pretty good. I have yet to travel - my date of travel to commence on 25th May.

No Comment
20 Hour(s) ago

Flight From To

Good price and service. I was a little worried when I couldn't see info in e-mails on iPad. But, was able to see and print details from Android phone! Any reason for this?

No Comment
20 Hour(s) ago

Flight From To

The booking itself was good - allowing us to access JALs hard to use website. However there was no ability to load frequent flyer/exec club details and I wrote twice clearly to ask how I could get a booking reference that BA would recognise (as part of one world) to load against my exec club. Both times I was given very little helpful advice and eventually I gave up asking.

Read more
No Comment
20 Hour(s) ago

Flight From Newcastle To Sharm El Sheikh

Latest

Exclent and no problems

02-May-2016
Brilliant

Read more
No Comment
20 Hour(s) ago

Flight From London To Monterrey

Latest

Excellent price and will decenitely use again!!

02-May-2016
Competitive price, received confirmation straight away, easy to use! Will use again!

Read more
No Comment
20 Hour(s) ago

Flight From To

Ok value for money, but service poor and not clear.
Had to chase up a response for my e-ticket / confirmation - once received it was not advised on the documents that I needed to pre-check before my arrival. In fact - no instruction was clear. Also said I needed to re-confirm my flight back, tried calling three times - no answer. Frustrating! I won't use you again.

Read more
No Comment
20 Hour(s) ago

Flight From London To Melbourne

We have booked flights through Travelup twice and on both occasions we were able to book our flights hassle free and quickly, but more importantly Travelup are the only internet travel company that gives the customer the price they advertise on the website. We would certainly recommend Travelup as our experience has been EXCELLENT.

Read more
No Comment
20 Hour(s) ago

Flight From London To Cancun

Smooth and pleasant transaction. E-ticket did not arrive. So I called them up and they resent it within the minute. Thank you travelup.

No Comment
20 Hour(s) ago

Flight From London To Palma Mallorca

Latest

I have made to customer service related quiries and no one has got back to me. Very poor customer care

02-May-2016
Nothing

Read more
No Comment
21 Hour(s) ago

Flight From London To Accra

We've used Travelup several times before, as we travel at least once a month. We absolutely loved our trips booked from TravelUp to Croatia and New Delhi and were really looking forward to our trip to Accra. TravelUp was becoming out go-to site until our March trip.

Unfortunately, because of the March attacks in Brussels, our London-->Brussels-->Accra flight was canceled. We rebooked a new ticket (bypassing Brussels) for twice the original price of our tickets, so we did not get a great value for our money. The original cancellation, of course, was out of TravelUp's control. But, I wish they could've made accommodations for us when rebooking the new tickets. Maybe TravelUp could've given us an immediate refund/credit to make the rebooking of another ticket financially less stressful? Or maybe, being that we were frequent customers, paid the difference of the new ticket price we booked with them?

In any case, even though cheap deals with TravelUp still pop up when we search for flights, we avoid using the site now. We've booked more expensive tickets to Hong Kong, Washington D.C. and other places with bigger third-party companies because we are worried that if something happens, we won't get our money back from TravelUp. We are still waiting on a refund from the first cancelled flight in March and are a bit hesitant to use their service again until the refund goes through.

Read more
No Comment
21 Hour(s) ago

Flight From To

The price was good but not the experience of the website. We are experienced online travel bookers and yet because of some unknown reason we ended up on a connecting flight which was not the one we chose and which would have meant a wait of six hours when there were two connecting flights prior to the one we were booked on.

We had to cancel and start again, and the cancellation fee was quite rightly waived. After all we did not click on that particular connecting flight.

Read more
No Comment
21 Hour(s) ago

Flight From London To Kingston

I would use diffinetly this site again

No Comment
21 Hour(s) ago

Flight From London To Sharm El Sheikh

excellent service and very good prices.

No Comment