Travel Up Reviews

Consumer ratings of Travel Up

Feedback for www.travelup.co.uk has been compiled from 18499 Customer Reviews

  • Feefo member since
  • 12/12/2011
  • Travelup is well established Travel company situated in Reading with a vast network of several branches and representative offices which is based on fundamental Understanding of complex world of travel, provides a medium through which to Monitor the needs of customer in travelling around the world and adds an international perspective to company‚Äôs activities. Travelup holds ATOL (7227) issued by Civil Aviation Authority and provides expertise in Flights, Hotels, Car, Travel Insurance, Holiday Packages and last minute deals. We provide the best Air fares for most of the International Airlines to our clients from all UK departure points to all over the world and vice versa.

  • Website

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Reviews

DateServiceRatingCustomer ReviewReply from www.travelup.co.uk
13 Hour(s) ago

Flight From London To Tampa

Travel up offer the best price on line on Comparison sites which then appears throughout the booking procedure until the very last page [ after supplying card details ], 0.5% is then added to the advertised price. Most people will not risk losing the booking and are nervous about having already supplied their card details.
I tried to address this directly and the responses were evasive and eventually non existent. Am considering discussing with the FCA.

Read more
No Comment
29 Hour(s) ago

Flight From London To ANKARA

good price & easy booking

No Comment
33 Hour(s) ago

Flight From London To Johannesburg

Excellent Service

No Comment
34 Hour(s) ago

Flight From Manchester To Izmir Turkey

Easy to use site-good price

No Comment
35 Hour(s) ago

Flight From London To Ercan

Great service

No Comment
36 Hour(s) ago

Flight From London To Quito

Price is good, but website is a bit strange, and difficult to login to find ticket details. Strange process of waiting two days to get actual details - at Expedia you just get everything instantly.

No Comment
36 Hour(s) ago

Flight From London To Sydney

Would never use this company again. Tried to phone a query through the person could not speak English. Unhelpful is a understatement. I wish I had never booked with this company.

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Good Morning,

Thank you for taking the time to leave us your feedback.

I have checked the details surrounding your reservation and have noted that there has also been emailed correspondence via yourself and our administration department. Upon checking the notes on your booking, the amendment that you requested has been actioned and the new E-Ticket has been sent to you.

I am sorry that you feel that my colleague was unhelpful. We do our best at all times in order to resolve any queries in a helpful and timely manner.

Kind regards

Samantha Michael
Admin/Customer Service Manager
Travelup
37 Hour(s) ago

Flight From Newcastle To Jeddah

I am in decided but as I am still waiting for my e-ticket 4 days after booking my flights, booking confirmation was received straight away though.

No Comment
39 Hour(s) ago

Flight From London To Tokyo

Good pricing and very responsive staff

No Comment
39 Hour(s) ago

Flight From London To Cairo

Latest

Thank you for changing the title on my ticket

19-Dec-2014
First time with travel up and will not be the last

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No Comment
39 Hour(s) ago

Flight From London To Cairo

Very good price

No Comment
40 Hour(s) ago

Flight From Manchester To Accra

Latest

Initial problems booking on line but soon sorted out.

19-Dec-2014
Ok

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No Comment
45 Hour(s) ago

Flight From Manchester To Boston

Excellent price for flight MAN-BOS e-ticket received within the timeframe advised

No Comment
18-Dec

Flight From Manchester To Bangkok

did everything needed no complaints at all thank you

No Comment
18-Dec

Flight From London To Shenyang

easy to book and quick ticket. thanks

No Comment
18-Dec

Flight From Aberdeen To Krakow

Good value for money

No Comment
18-Dec

Flight From London To Auckland

Aweful service.

I am now spending time trying to get the airline to sit me and my partner together as when we booked two tickets - we are now not sitting together.

DO NOT TRUST THIS SHODDY ORANISATION. PAY MORE AND BOOK DIRECT.

Awful follow up customer service with a very disinterested person who basically told me its not his problem.

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Good Morning,

Thank you for taking the time to leave your feedback.

I am sorry to hear that your experience was not satisfactory. If you would like to escalate the specific issues that you faced then please do not hesitate to contact me directly.

Kind regards

Samantha Michael
Admin/Customer Service Manager
Travelup
18-Dec

Flight From London To Accra

A quick and straight forward transaction.Good business,moderate price.

No Comment
18-Dec

Flight From London To Sydney

Good price, easy to use website, received itinerary within a day.

No Comment
18-Dec

Flight From Manchester To Iran

Very straight forward transaction with e-ticket being emailed within 48 hrs of booking

No Comment
18-Dec

Flight From Birmingham To Budapest

I am really happy! I booked my ticket 10 days before Christmas and it was not that expensive what I thought. I am so glad that I can spend the Christmas with my family. Thank you very much! Happy Christmas

No Comment
18-Dec

Flight From London To New York City

Very cleat and helpful

No Comment
17-Dec

Flight From Manchester To St. Louis

Although the booking was easy. It was not made clear that there would be no transport between JFK and La Guardia airports. Being a female travelling on her own and wtih only a 3 hour window (immigration and travel - let alone finding way around JFK to the correct location) this is now going to be a very stressful start to my holiday. I would not have booked this flight if the fact that the ground connection was not being arranged by the airline, had been made clear in the booking information
.In my mind I bought a ticket from Manchester to St Louis and feel that all connections - ground included should all be arranged by Delta.

Therefore I am not sure that the upheaval will make it good value for money.

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No Comment
17-Dec

Flight From London To London

I've used Travelup before an on both occasions found very good prices and the admin is executed efficiently. My only complaint this time was when i tried to book car hire the system assumed that the lead person for car hire would be the same as for the flight. i booked both the flight and car, i wanted to pay both on my credit card, and be notified at my email address, but have my wife nominated as lead for the car hire as she will do more of the driving and my car-hire insurance has her as lead driver

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No Comment
17-Dec

Flight From Manchester To Prague

Due to the sdtrike in Belgium my flight was cancelled. However I am very grateful to TravelUp for dealing with the cancellation in a very professional way and offering me an excellent alternative flight option that allowed me to be on time in my destination. Great service and value for money. I will definitely book my flights with TravelUp in the future.

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No Comment