Luxury bed linen, bedding and quality home accessories
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Service rating : I can only really comment on the quick service from the White Company as the articles were sent as gifts to others. the parcel was delivered very quickly within the estimated time.Product: These were bought as gifts and the recipients were delighted
I have always been impressed with th service and used many times. This time I ordered baby sleeping bag as gift for newborn niece. I had to post it to USA and had a box of gifts ready to send. I paid for early delivery So I could send it as soon as possible. Part of the order arrived and when i rang I was told the sleeping bag was out of stock and may arrive in a couple of weeks. I had to post the other gifts and send the item later.
The item did arrive and was lovely but I wouldn't have ordered if been advised out of stock as caused inconvenience and additional cost.
Service rating : Very goodProduct: Very good
Service rating : Fast delivery is niceProduct: I ordered 20 pieces of grey pillow cases, yet one was bronze coloured.?
Service rating : Fast delivery and beautiful item. Never been disappointed yet. The package had been stood on before delivery, possibly in transition despite saying fragile so the box was half crushed. Luckily the item wasn't damaged.Product: Lovely quality and good sizing, a beautiful little dress
Service rating : Efficient service and delivery and wonderful qualityProduct: I love these. They're soft and very comfortable
Service rating : ExcellentProduct: Excellent service and quality
Always top class
Service rating : Good customer service.Product: This is the most perfect fitting jumper, lightweight and beautifully detail with the rolled edges.
Great service, good quality & prizes
Service rating : Love while company serviceProduct: It's perfect for what I wanted it for
Service rating : Quick delivery even though it was free
Able to track orderProduct: Was a gift but received excellent feedback from the friend it was for
Service rating : Excellent, package arrived quickly, nicely wrapped.Product: Beautiful smell. Lovely.
Service rating : Still not received.Product: Not received yet. Delivery company can only offer a day slot and I work full time.
Service rating : Conformation email received, easy website to use
Fast shippingProduct: Great product
Service rating : My items were despatched promptlyProduct: The ocean tide candle has a lovely scent but I've not used it yet
Easy page to navigate and see
Paying for a superior delivery and not getting it leaves a bitter taste. A refund in the delivery charge would go some way to change that.
Service rating : Swift delivery, easy returns.Product: Very see through
Service rating : Always a great service.Product: Great quality; excellent price.
Service rating : Faulty product unhelpful call centre when explaining the fault with an expensive product.Product: Awful - faulty product. No quality control tests on products before you send them out?? Expensive towels do not expect them to be faulty. Then to be told you need to wait two weeks for a replacement towel!
Service rating : navigated website easily to find what I wanted. Ordering was smooth. Notifications of order progress were good and timely. Delivery as per expectations and products good.Product: Wanted a light weight nightie and it was even lighter than expected.
Service rating : Always arrives within good time and always so like the description online so I never feel
Uneasy making big decisions via your online portal.Product: I plan to return this one as wasn't quite right.
Service rating : Efficient service, packing was really goodProduct: Quality is sublime
Service rating : Easy website - well packaged goods and fast deliveryProduct: Love the quality