The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 125001 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
44 Minute(s) ago

Easy Iron Egyptian Cotton Fitted Sheet

  • Customer also reviewed:
  • Jersey Shirt Dress
Service
Product

Good comms and timely delivery

No Comment
47 Minute(s) ago

Velvet Ballet Slippers

  • Customer also reviewed:
  • Seychelles Hand & Nail Gift Set
  • Wild Sage Diffuser
Service
Product

Service rating : .n
Product: N

No Comment
50 Minute(s) ago

Antibes Bath Mat

  • Customer also reviewed:
  • Cable Pom-Pom Bobble Hat
  • Wool-Silk Cold Dyed Scarf
Service
Product

Service rating : Excellent service and fast delivery. Rather pleased!
Product: High quality and nice colour. Rather pleased!

No Comment
51 Minute(s) ago

Canadian Down Duvet 10.5 Tog

Service
Product

Service rating : Ordered on Sunday. Arrived on Tuesday.
Product: Love this duvet. Soft and perfect tog.

No Comment
1 Hour(s) ago

Sheepskin Pouch

Service
Product

Service rating : Very good service as always. Seemed to be an enormous amount of packaging for a small pouch.
Product: Such a lovely pouch, I absolutely love it! Looks good and the perfect size!

No Comment
1 Hour(s) ago

Mini Crackle Leather Bag

Service
Product
Latest
Service
Product

Service rating : Service and delivery was excellent
Product: I like the shape of the bag but I think the sparkly treated leather looks a bit cheap

21-Jan-2018
Ok

Read more
No Comment
1 Hour(s) ago

Easy Iron Egyptian Cotton Flat Sheet

Service
Product

Service rating : On line & in store, service at its best
Product: Pure luxury

No Comment
1 Hour(s) ago

2in1 Active T-Shirt & Vest Top

Service
Product

Service rating : Excellent
Product: Very smart and stylish. Perfect for yoga and pilates

No Comment
1 Hour(s) ago

Floating Heart Necklace

Service
Product

Service rating : As always quick delivery well packaged excellent products all as expected
Product: Beautiful product. Too expensive for quality if bought at full price but as it was in the sale I was extremely happy with it. Well packaged

No Comment
1 Hour(s) ago

Floating Heart Necklace

  • Customer also reviewed:
  • Relaxed Sparkle Top (5-12yrs)
  • Garland Floral Pyjamas
  • etc.
Service
Product

Service rating : please use less plastic packaging.
Product: Brought as a gift.

No Comment
1 Hour(s) ago

Garland Floral Pyjamas

Service
Product

Very fast delivery. Thanks

No Comment
1 Hour(s) ago

Snowman Embroidery pyjamas

Service
Product

Service rating : Multiple orders should be shipped together,thus one postal charge! One package arrived stained,smelling of coffee, not even a partial refund offered when I complained.
Product: Very good,

No Comment
1 Hour(s) ago

Brompton Boyfriend Jeans

Service
Product

Service rating : Arrived promptly
Product: This is the second pair of these jeans I have, the fit is great and the quality excellent.

No Comment
1 Hour(s) ago

10.5 TOG - AUTUMN DUVET

  • Customer also reviewed:
  • Luxury Anti-Allergy Mattress Protector
Service
Product

I tried to return the duvet in store as I realised that I already had a winter duvet. However the staff refused to accept it as I had opened the packaging to check the duvet

No Comment
1 Hour(s) ago

Classic Hydrocotton Towel

Service
Product

Great delivery service

No Comment
2 Hour(s) ago

Double Row Cord Housewife Pillowcase - Set of 2

Service
Product

Service rating : Delivered within two days.
Product: Very pleased with the quality.

No Comment
2 Hour(s) ago

Rosebud Ruffle Pillowcase & Duvet Cover Set

  • Customer also reviewed:
  • Tractor Print Pyjamas (1-12yrs)
  • Cashmere Votive Candle
Service
Product

Service rating : Great communication. Fast service for delivery. Amazing packaging!
Product: Fantastic quality, really comfortable and well made. Gorgeous print

No Comment
2 Hour(s) ago

Sheepskin Pouch

Service
Product

Service rating : Always excellent service
Product: Fabulous quality as always

No Comment
2 Hour(s) ago

Drawstring Waist Dress

  • Customer also reviewed:
  • Mustique Hand Wash
Service
Product

Service rating : Really quick delivery and was kept up to date by email all the time
Product: Lovely floaty dress, perfect for holidays or garden parties

No Comment
2 Hour(s) ago

Luxury Anti-Allergy Mattress Protector

  • Customer also reviewed:
  • Cashmere Onesie
Service
Product

Service rating : The White Company has alsways been great it’s the service from the delivery company here in Italy is the problem.
Product: Great replacements for other white company ones I’ve had which have lasted very well.

Read more
Good Morning, thank you for your feedback about the couriers in Italy. I have fed this back to the appropriate team.

Thanks, Chris
2 Hour(s) ago

Perfect White Quilt

Service
Product

Service rating : Very quick and no problems
Product: Beautiful quilt

No Comment
2 Hour(s) ago

Symons Skinny Jeans - 30"

  • Customer also reviewed:
  • Eltham Fitted Sheet
  • Eltham Duvet Cover
  • etc.
Service
Product

Service rating : Quick delivery and well packaged
Product: Nice jeans but just not as good as the similarly named ones from a couple of seasons ago - they were 99% cotton, 1% elastane and retained their shape/had a better fit than this fabric combo. Also the sizing is very generous - I’m usually 26/27 inch in other brands but the size 6(24 inch) in these are coming up a bit big.

Read more
No Comment
2 Hour(s) ago

Genoa Oxford Pillowcase

  • Customer also reviewed:
  • Genoa Duvet Cover
  • Genoa Flat Sheet
Service
Product

Fast delivery

No Comment
2 Hour(s) ago

Luxury Anti-Allergy Mattress Protector

  • Customer also reviewed:
  • Luxury Anti-Allergy Pillow Protector
Service
Product

Good

No Comment
2 Hour(s) ago

Garland Floral Pyjamas

  • Customer also reviewed:
  • Brushed Heart Flannel Pyjama Bottoms
Service
Product

Service rating : The next day there was a 10% offer and I wanted to let them know. Being busy I assumed they’d discount the difference - I contacted after receiving the products and they sent me a ecard with 3.64 I wrote and said I didn’t want that -bad customer experience
Product: No mstching top - I’d didnt realise ... after the shop i end to look and it wasn’t there

Read more
Good Morning, thank you for your feedback. I have emailed you about the discount.

Thanks, Chris