The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 108703 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
20 Minute(s) ago

Flowers Bath & Body Gift Set

  • Customer also reviewed:
  • Flowers Soap
Service
Product

Service rating : I can only really comment on the quick service from the White Company as the articles were sent as gifts to others. the parcel was delivered very quickly within the estimated time.
Product: These were bought as gifts and the recipients were delighted

No Comment
30 Minute(s) ago

Fairy Blanket & Hat Set

  • Customer also reviewed:
  • Garden Fairy Sleepbag
  • Harry Hippo Chime Toy
  • etc.
Service
Product

I have always been impressed with th service and used many times. This time I ordered baby sleeping bag as gift for newborn niece. I had to post it to USA and had a box of gifts ready to send. I paid for early delivery So I could send it as soon as possible. Part of the order arrived and when i rang I was told the sleeping bag was out of stock and may arrive in a couple of weeks. I had to post the other gifts and send the item later.

The item did arrive and was lovely but I wouldn't have ordered if been advised out of stock as caused inconvenience and additional cost.

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No Comment
1 Hour(s) ago

Santorini Oxford Pillowcase

  • Customer also reviewed:
  • Santorini Duvet Cover
  • Gift box
Service
Product

Service rating : Very good
Product: Very good

No Comment
1 Hour(s) ago

Carrington Cushion Cover

Service
Product

Service rating : Fast delivery is nice
Product: I ordered 20 pieces of grey pillow cases, yet one was bronze coloured.?

No Comment
2 Hour(s) ago

Knitted Bow Dress

Service
Product

Service rating : Fast delivery and beautiful item. Never been disappointed yet. The package had been stood on before delivery, possibly in transition despite saying fragile so the box was half crushed. Luckily the item wasn't damaged.
Product: Lovely quality and good sizing, a beautiful little dress

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No Comment
2 Hour(s) ago

Flannel Stripe Pyjama Bottoms

  • Customer also reviewed:
  • Jersey Lace Trim Sleep Vest
Service
Product

Service rating : Efficient service and delivery and wonderful quality
Product: I love these. They're soft and very comfortable

No Comment
2 Hour(s) ago

Satin-Edged Cellular Blanket

Service
Product

Service rating : Excellent
Product: Excellent service and quality

No Comment
3 Hour(s) ago

Savoy Duvet Cover

  • Customer also reviewed:
  • Savoy Oxford Pillowcase
Service
Product

Always top class

No Comment
4 Hour(s) ago

Cashmere Funnel Neck Jumper

Service
Product

Service rating : Good customer service.
Product: This is the most perfect fitting jumper, lightweight and beautifully detail with the rolled edges.

No Comment
4 Hour(s) ago

Viscose Jacquard Nightie

  • Customer also reviewed:
  • Jersey Embroidered Pyjamas
  • Jersey Dot Print Lace Trim Nightie
  • etc.
Service
Product

Great service, good quality & prizes

No Comment
4 Hour(s) ago

Pin Board

  • Customer also reviewed:
  • White Lacquer Pot
Service
Product

Service rating : Love while company service
Product: It's perfect for what I wanted it for

No Comment
4 Hour(s) ago

Fairy Blanket & Hat Set

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Quick delivery even though it was free
Able to track order
Product: Was a gift but received excellent feedback from the friend it was for

No Comment
4 Hour(s) ago

White Lavender Diffuser Refill

  • Customer also reviewed:
  • V Neck Merino Jumper
Service
Product

Service rating : Excellent, package arrived quickly, nicely wrapped.
Product: Beautiful smell. Lovely.

No Comment
4 Hour(s) ago

Classic 10 Cube Storage Unit

  • Customer also reviewed:
  • Storage Cube
Service
Product

Service rating : Still not received.
Product: Not received yet. Delivery company can only offer a day slot and I work full time.

No Comment
5 Hour(s) ago

Classic Star Velour Bumper

Service
Product

Service rating : Conformation email received, easy website to use
Fast shipping
Product: Great product

No Comment
5 Hour(s) ago

Ocean Tide Signature Candle

  • Customer also reviewed:
  • Pomegranate Signature Candle
Service
Product

Service rating : My items were despatched promptly
Product: The ocean tide candle has a lovely scent but I've not used it yet

No Comment
5 Hour(s) ago

Wool Blend Seam Detail Dress

Service
Product

Easy page to navigate and see

No Comment
5 Hour(s) ago

Waterproof Mattress Protector

Service
Product

Paying for a superior delivery and not getting it leaves a bitter taste. A refund in the delivery charge would go some way to change that.

No Comment
5 Hour(s) ago

Essential Short Sleeve T-Shirt

  • Customer also reviewed:
  • Essential Long Sleeve T-Shirt
  • Unisex Classic Robe
Service
Product

Service rating : Swift delivery, easy returns.
Product: Very see through

No Comment
5 Hour(s) ago

Chunky Ribbed Jumper

Service
Product

Service rating : Always a great service.
Product: Great quality; excellent price.

No Comment
6 Hour(s) ago

Classic Double Border Super Jumbo

Service
Product

Service rating : Faulty product unhelpful call centre when explaining the fault with an expensive product.
Product: Awful - faulty product. No quality control tests on products before you send them out?? Expensive towels do not expect them to be faulty. Then to be told you need to wait two weeks for a replacement towel!

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No Comment
6 Hour(s) ago

Viscose Jacquard Nightie

  • Customer also reviewed:
  • Savoy Towel
Service
Product

Service rating : navigated website easily to find what I wanted. Ordering was smooth. Notifications of order progress were good and timely. Delivery as per expectations and products good.
Product: Wanted a light weight nightie and it was even lighter than expected.

No Comment
6 Hour(s) ago

Premium Hollowfibre Duvet

  • Customer also reviewed:
  • Soft and Light Breathable Duvet
  • Soft & Light Breathable Pillow
  • etc.
Service
Product

Service rating : Always arrives within good time and always so like the description online so I never feel
Uneasy making big decisions via your online portal.
Product: I plan to return this one as wasn't quite right.

No Comment
6 Hour(s) ago

Colour Border Towel

  • Customer also reviewed:
  • Antibes Bath Mat
Service
Product

Service rating : Efficient service, packing was really good
Product: Quality is sublime

No Comment
6 Hour(s) ago

Deep V Neck Rectangular Jumper

Service
Product

Service rating : Easy website - well packaged goods and fast delivery
Product: Love the quality

No Comment