The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 122088 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
07-Dec

Garland Floral Pyjamas

  • Customer also reviewed:
  • Winter Fairy Pyjamas (1-12yrs)
Service
Product

No fault with delivery service But £4.99 expensive whether you have delivery by service or choose to collect from the White Company shop

No Comment
07-Dec

Lumi Pocket Sleepsuit

  • Customer also reviewed:
  • Fair Isle Cardigan (2-6yrs)
Service
Product

All seemed easy

No Comment
07-Dec

Essential Breton Stripe T-Shirt

Service
Product

Service rating : Always a excellent service. Quick delivery and beautifully wrapped.
Product: Products good quality and true to size.

No Comment
07-Dec

Unisex Cotton Classic Robe

Service
Product

Quick and efficient.

No Comment
07-Dec

Flannel Check Pyjama Bottoms

  • Customer also reviewed:
  • Giant Gingham Flannel Pyjama Bottoms
  • Brushed Moon & Stars Flannel Pyjama Bottoms
  • etc.
Service
Product

Service rating : I chose the click and collect option which was easy and convenient for me. The updates about when my package had been dispatched and arrived were also very useful
Product: I have purchased as a gift so I can't say for certain but I live them

No Comment
07-Dec

Winter Botanical Large Pillar Candle

Service
Product

Service rating : Always happy with service
Product: Not tried it yet looks and smells amazing

No Comment
07-Dec

Winter Botanical Large Pillar Candle

  • Customer also reviewed:
  • Flecked Glass Baubles - Set of 6
  • Winter Tealights - Set of 12
Service
Product

Order was incorrect. Received two white pillar candles instead of one with 12 tea lights. Insult to injury when asked to return one of the candles. Too busy. Your mistake not mine, it should be complimentary.

Read more
I am sorry to learn you have not received the correct item. I can see this has been resolved by my colleague.

Thanks Bethany
07-Dec

Brushed Heart Flannel Pyjama Top

  • Customer also reviewed:
  • Brushed Heart Flannel Pyjama Shorts
  • Little Donkey Medium Toy
Service
Product

Service rating : Products and delivery very efficient and good
Product: Love the products

No Comment
07-Dec

Winter Signature Candle

  • Customer also reviewed:
  • Winter Mini Home Scenting Set
Service
Product

Service rating : Speedy and efficient
Product: Long-lasting, beautiful fragrance

No Comment
07-Dec

Pomegranate Diffuser

Service
Product

Excellent communication and updates, couldn't have been better.

No Comment
07-Dec

Noah's Ark Cot Bed Quilt

  • Customer also reviewed:
  • Elephants Quilted Cushion Cover
Service
Product

Service rating : Easy and straite forward
Product: Amazing!!! Such high quality, love it!!!

No Comment
07-Dec

Signature Home Hamper

  • Customer also reviewed:
  • Seychelles Mini Home Scenting Set
  • Lime & Bay Home Scenting Set
Service
Product

Service rating : I purchased a few items, delivery was quick.
However one of the items was damaged.
I contacted the white company on Twitter and received really good customer service.
I was advised they would send out another straight away- no questions asked! Received the replacement within 2 days!
Fantastic customer service!!
Product: This was the item that was damaged

Read more
No Comment
07-Dec

Rosemary & Pinecone Christmas Garland

Service
Product

Service rating : Very efficient . Did what was promised.
Product: It was just as good as the picture and description. Have just now put along my mantle piece and it looks stunning.

No Comment
07-Dec

Snowy Zip Sleepsuit

  • Customer also reviewed:
  • Stripe Zip Sleepsuit
  • Stripe Zip Sleepsuit
  • etc.
Service
Product

Service rating : Absolutely amazing
Product: Wonderful quality

No Comment
07-Dec

Vintage Champagne Coupes - Set Of 4

  • Customer also reviewed:
  • Glass Beaded Coasters - Set of 4
Service
Product

Good service as had to reorder packing box

No Comment
07-Dec

Fleecy Shawl Collar Robe

  • Customer also reviewed:
  • Unisex Hydrocotton Hooded Robe
  • Brushed Flannel Check Pyjama Bottoms
  • etc.
Service
Product

Service rating : It’s a Christmas present
Product: It’s a present for Christmas haven’t taken it out package

No Comment
07-Dec

Lace Trim Vest & Brief Set

  • Customer also reviewed:
  • Spa Restore Muscle Soothing Luxury Bath Soak
Service
Product

Great postal service. Everything well packaged.

No Comment
07-Dec

Winter Home Scenting Set

  • Customer also reviewed:
  • Winter Mini Home Scenting Set
  • Winter Refresher Oil
  • etc.
Service
Product

Service rating : I’m always pleased with the delivery time
Product: Love this buy it every year

No Comment
07-Dec

Suede Tassel Clutch Bag

  • Customer also reviewed:
  • Sparkle Back Split Jumper
Service
Product

Service rating : As usual my items arrived promptly and nicely packaged.
Product: Lovely quality suede and nice soft grey colour. A little smaller that I thought it would be but big enough for a might out.

No Comment
07-Dec

Unisex Cotton Classic Robe

Service
Product

Service rating : My items came quickly and were well packaged.
Product: I've bought these as gifts for so many people. They're lovely quality, feel snuggly and was really well . Excellent price for the quality.

No Comment
07-Dec

Silk Piped Pyjama Set

Service
Product

Service rating : Well packed and packaged. Delivered on time.
Product: Beautiful and well manufactured.

No Comment
07-Dec

Unisex Hydrocotton Hooded Robe

Service
Product

Service rating : Fast and reliable
Product: Great service, great product

No Comment
07-Dec

Little London Bear Baby Gift Set

Service
Product

Service rating : The website was clear. The delivery was fast.
Product: High quality product.

No Comment
07-Dec

Stripe Faux-Fur Stole

Service
Product

Service rating : Very fast shipping and was kept updated throughout the process
Product: Love the item!

No Comment
07-Dec

Winter Signature Candle

  • Customer also reviewed:
  • Lime & Bay Diffuser
Service
Product
Latest
Service
Product

Service rating : I have still not received the items
Product: Not received the items

07-Dec-2017
Easy to navigate and use

Read more
I am sorry to learn you have not yet received your Winter candle. I have sent you an email regarding this.

Thanks Bethany