Luxury bed linen, bedding and quality home accessories
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Service rating : Arrived quickly. Easy website to use. Well packed item.Product: Beautiful candle holder, good size too.
Service rating : Good service disappointing delivery as the courier dumped the parcel over the side France. It’s a £140 candle with a glass outer shell. They do it every year and despite complaining the courier hasn’t changedProduct: Great smell long lasting for hours very indulgent
Good fast delivery and well packaged
Service rating : Delivered within time statedProduct: Lovely books nicely presented.
Service rating : 10 out of 10. Service.Product: Lovely quality. Wear anywhere dress.
Service rating : Prompt serviceProduct: Wonderful......fab nights sleep with this duvet
Service rating : The package when it was arrived was damaged - the gift box ordered was lose - I’m shorter that the goods were still intact.Product: Although the product seems ok - it isn’t up to the standard that I would expect from the white company and of my previous white company bath robes. For the cost - I would expect a more quality product.
Service rating : Excellent websiteProduct: Lovely quality bedding, bought as a gift so not opened but know it will be nice
Service rating : Delivered on time, thank you!Product: The product was very poor quality and I returned it immediately. £30 is an outrageous price for something that looks so worn and cheaply made.
You should use better materials/fabrics for your cases.
Service rating : Great easy to use web site showing great products. easy to order and pay. Tracking information was good and goods arrived exactly when they said they wouldProduct: Perfect, well packaged. Bought as a gift which they will be well pleased with
Always love the products and the fast delivery service
Service rating : Very fast deliveryProduct: christmas present for daughter10-Dec-2017Very clear and easy ordering
Service rating : Prompt delivery able to trackProduct: Good quality perfect gift
Service rating : The ordering was very easy and the delivery was prompt.Product: Warm, soft and beautifully made. A joy to wear
Service rating : great delivery timeProduct: very nice item
Service rating : First class service delivered on timeProduct: Have had then before
Service rating : It arrived before the deadline which was great.Product: I love this fragrance
Service rating : Always on top!
A bit disappointed you don't ship Shnuggle Baby Bath to Estonia anymore.. It was the best thing we bought for our baby.. It would be so useful for our friends who are soon to be parents.Product: Soft and beautiful :) Perfect present! (might as well keep it to myself)
Service rating : Fast delivery, very good packaging and wonderful profuctsProduct: Lively smell arrived in perfect condition
I had a problem with my delivery in the first instance as the wrong product had been gift wrapped and the gift had been omitted from the parcel altogether. However a telephone call and email to customer services soon corrected the error and I now have everything I ordered. Very pleased with the way the issue was dealt with and appreciate that at such a busy time mistakes can occasionally happen.
Feel let down by your poor choice of delivery partner - HERMES. Tracking delivery showed that it was out with the local courier for three days before I received it. In total a one week delivery from ordering to receipt. Poor service I felt.
Service rating : Usual good service. A shame you can no longer order in to store for click and collect.Product: Item brought for a new born baby but was covered in muddy splashed. Was too short notice to return. Most of it washed off. Glaze patchy and joints poor. Not up to the standard of usual White Company products. Very disappointed.
Service rating : Excellent service. Products always very well packed and come within a few daysProduct: Very large. Ideal for entertaining a large group at least 10 people. Thought it would be good for regular daily dining but far too big.
Service rating : good service but would also be nice to have a White Company store in NorthamptonProduct: cosy and fluffy, hope they stay that way after first wash
Service is always excellent. Very disappointed that you no longer sell hangers though.