Luxury bed linen, bedding and quality home accessories
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It is impossible to order deliveries to the UK when you are in the United States - it only allows you access to the US website and you need to use a VPN for UK orders
Service rating : Will never buy againProduct: N/a
Overall good but overpriced
Service rating : Amazing service and delivery - delivered to my nephew in Vienna for his 1st birthday. Arrived in such a short time and it was so easy to order online - very very smooth - you made me look good :)Product: A classic - my nephew loves it
Your service when calling to be fair was ok. Order not turning up after two weeks not good. It’s been resent so shall see if appears this time
Service rating : Delivery as stated by The White Company and gift arrived in excellent condition and packaged extremely wellProduct: No comment yet as was bought as a gift for Christmas
Service rating : Service excellentProduct: The product is amazing but again they were broken in post .
Service rating : Quick efficient and quality productsProduct: The best I’ve found recently
Service rating : I ordered 2 candles as presents and 1 came broken. The packaging inside was also burst which explained why this had broken. Was really disappointed as this meant I had to go and buy 2 further presents at short boticeProduct: Like the candle just so disappointed with the hassle of having one broken. Therefore unlikely to do mail order with you again
Excellent service from start to finish
Service rating : The woman who assisted me was alert, enthusiastic and helpful. Couldn't ask for more.Product: My wife hasn't received it as her gift yet!
Service rating : The delivery took longer than usual, maybe because it was Black Friday.Product: Bought this onesie with high expectations, but it was not great as I thought. It made me feel too warm, I was not going to be able to wear it indoors. And the shape of the onesie does not fit great, I am petite and it didn't make me look/feel slim.
Service rating : Both in store and on line your staff have been extremely helpful and delightfully polite-sadly not always the case these days!Product: Looks great, but it is a Xmas present for my daughter in law who loves all things “White Company”- so something in common there! So very hopeful she will like it!,
Service rating : Quick delivery, beautifully presented xProduct: Fabulous bit of luxury xxx
Service rating : Quick serviceProduct: Lovely quality
Service rating : Fast delivery service
Wrappings well sealed and in good condition but would have helped to also get the White Company bags to present the gift boxes in the bag :)Product: Out of the 4 packs, 1 was open..... the other 3 in good condition
Service rating : First class speedy delivery at a busy time of yeatProduct: Live the dress, makes me feel fantastic!
Service rating : Airways delivered quicklyProduct: Lovely garland but not as bushy as expected, looks like the photo may have two joined together.
Service rating : Ordering & delivery efficient & fairly quickProduct: Shame faux fur not on both sides
Service rating : Good web site and prompt response to my orderProduct: The gift was for my daughter. I did not open the package so cannot rate the product but have no reason to believe that it is other than good
Service rating : Excellent service !Product: Excellent quality
Service rating : Prompt service as usual. Products well packed.Product: Exactly as described/ shown in catalogue and website.
Chunky knitted front and substantial thickness to reverse of the cushions. Perfect for my sofas.
Your computers crashed in the middle of my order, and you didn’t call me back for 2 days. Then you sent me 2 lots of the same order and I had to wait in again all day to have one of them picked up!
Order came in plenty of time. Quality of high standard as always.
Service rating : Long wait for delivery only to receive broken candle due to poor packaging. Rang to report and told replacement would be sent. Week later rang again. Ticket raised but apparently not despatched. Awaiting replacement still - due today, I hope!Product: It will be lovely when replacement eventually received