The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 129715 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
15-Apr

Essential Long Sleeve T-Shirt

Service
Product

Excellent product and great delivery service

No Comment
15-Apr

Linen Pom-Pom Detail T-Shirt

  • Customer also reviewed:
  • Linen Colourblock Jumper
Service
Product

Service rating : Excellent as always
Product: Its quite roomy so I ordered a 6 which is still fine for me - I'm a 8-10 usually and there is never a size 6 in the Cardiff store so I try it on in there in an 8 then order a 6 online - it might be worth stocking some size 6's in store when they are oversized. But I'm delighted with the product.

Read more
No Comment
15-Apr

Panda Comforter

  • Customer also reviewed:
  • Indy Elephant Rattle
Service
Product

Service rating : Had the items delivered to friends for their new baby - easy to order and arrived safe and sound with our friends!
Product: From our friends- excellent quality and a lovely item to keep for posterity.

No Comment
15-Apr

Savoy Flat Sheet

  • Customer also reviewed:
  • Savoy Oxford Pillowcase
  • Savoy Oxford Pillowcase
Service
Product

Service rating : Nothing exceptional
Product: Cool and soft. Does crease easily

No Comment
15-Apr

Seychelles Diffuser

Service
Product

Service rating : Awful, no support
Product: Don’t know, I never received it

Read more
Good Morning, thank you for your feedback. I can see from the notes on the account that you have spoken to one of my colleagues. I have sent you a personal email.

Thanks Chris.
15-Apr

Cassis Large Candle

Service
Product

First order from White Company & happy to repeat another time. Very efficient.

No Comment
15-Apr

Lime & Bay Diffuser

Service
Product

Service rating : Delivery was when expected.
Product: Love these room scent diffusers.

No Comment
15-Apr

Tipped Pleated Skirt

Service
Product

Service rating : The service as always was first class
Product: I thought it was not up to your usual standard

Read more
Good Morning, thank you for your valuable feedback. I have passed it onto the appropriate team.

Thanks Chris.
15-Apr

Jute Woven Placemat

Service
Product

Service rating : Excellent
Product: Always excellent service thank you from a great fan

No Comment
15-Apr

Boat Print Sleepsuit

  • Customer also reviewed:
  • Bunny Print Blanket & Hat Set
  • Christmas Mouse Print Sleepsuit
  • etc.
Service
Product

Service rating : Telephone staff extremely helpful,and delivery fast. Couldn’t be better.
Product: Baby clothes lovely but all look on the small size especially the newborn size.

No Comment
15-Apr

Santorini Linen Oxford Single Pillowcase

  • Customer also reviewed:
  • Santorini Linen Duvet Cover
Service
Product

Service rating : Swift delivery and refunds
Product: I love this set, however the standard pillow cases are too large for standard pillows so the pillow does twist around inside the case.

No Comment
15-Apr

Jersey Strap Back Maxi Dress

Service
Product

Service rating : Speedy delivery
Product: Not what I expected at all! Material almost see through not the usual quality i’d expect from the White Company or for the price!

Read more
Good Morning, thank you for your feedback. I have passed your comments onto the appropriate team.

Thanks Chris.
15-Apr

Cotton-Rich Waffle Stitch Sweater

Service
Product

Service rating : Service was absolutely faultless speedy and precise excellent is the only word I would use
Product: Beautiful colour and material so soft for casual occasions love it

No Comment
15-Apr

Vine Tomato Signature Candle

  • Customer also reviewed:
  • Cotton-Rich Waffle Stitch Sweater
Service
Product

Service rating : Always efficient never had anybproblems
Product: Smells like the inside of a greenhouse filled with tomatoes! Just as it should

No Comment
15-Apr

Lightweight Short Velour Robe

Service
Product

Service rating : Good packaging, quick delivery.
Product: Lovely robe, nice and light weight and perfect length. I loved it so much I just bought another one.

No Comment
15-Apr

Cashmere Sweatshirt Jumper

Service
Product

Service rating : Really good service and return procedure
Product: Had to return not the right colour and quality for price

No Comment
15-Apr

Flight Path Nightwear

Service
Product

Love it!

No Comment
15-Apr

200 Thread Count Egyptian Cotton Duvet Cover

Service
Product

Service rating : Even though first delivery was meant to arrive and got refused because parcel was damaged I rang up and one was sent out on next day delivery - superb customer service
Product: Wouldn’t use any other duvet sets other than white company’s !

No Comment
15-Apr

Rainy Play Coat (2-6yrs)

Service
Product

Service rating : Excellent service, quick delivery.
Product: Lovely little jacket, well made! Washes well.

No Comment
15-Apr

Lace Trim Cami

  • Customer also reviewed:
  • Lime & Bay Diffuser No Colour,One Size
  • Restore Uplifting Diffuser No Colour, One Size
  • etc.
Service
Product

Amazing service as always

No Comment
15-Apr

When...Book by Emma Dodd

  • Customer also reviewed:
  • Teddy the Bear Small Toy
Service
Product

Not told product out if stock, when I called I was told and thought that was the end if it. Then weeks later out of stock product was sent to me and the money taken from my bank account. I no longer had a need for the item.

Read more
Good Morning, thank you for your feedback about the service you received and I do apologise for what happened. I have fed this back to the appropriate team and I have sent you an email with details about returning the item to us.

Thanks Chris.
15-Apr

Cotton Herringbone Beach Trousers

Service
Product

Service rating : Easy ordering and always quick delivery
Product: Lovely soft cotton will be ideal for holiday wear, fit was perfect, am very pleased with
them.

No Comment
15-Apr

Flowers Diffuser

  • Customer also reviewed:
  • Flowers Diffuser Refill
  • Flowers Signature Candle
  • etc.
Service
Product

Service rating : Excellent service, shame some of the hand wash had leaked, smelt devine opening up box
Product: Love it have purchased before, just the hole holding the reed sticks is large and oil evaporates more quickly than other brands

No Comment
15-Apr

Crepe Holiday Maxi Dress

Service
Product

Excellent as always

No Comment
15-Apr

Leather Metallic Loafers

Service
Product

Service rating : Delivered in a couple of day. Pleased with the delivery
Product: I purchased a size larger than I am, but could not get my foot into the shoe. Very disappointed

Read more
Good Morning, thank you for your feedback. I have sent you a personal email about the return of the item.

Thanks Chris.