The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 108703 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
6 Hour(s) ago

Wild Mint Candle

Service
Product

Delivery took a long time and expensive

No Comment
7 Hour(s) ago

Superga Plimsolls

Service
Product

Service rating : Easy website
Product: I love them

No Comment
7 Hour(s) ago

Hooded Velour Robe

Service
Product

Service rating : It wad more than I expected
Product: Good quality

No Comment
7 Hour(s) ago

Cadogan Deep Fitted Sheet

  • Customer also reviewed:
  • Savoy Duvet Cover
  • Savoy Oxford Pillowcase
  • etc.
Service
Product

Service rating : I have spent £2300 on my order and so weeks ago and it still hasn't arrived. I have contacted white company several times and they still haven't sorted it. SHOCKING SERVICE AND I WILL NEVER BUY FROM THEM AGAIN. Having been a loyal customer for years and spent at least 10,000 with them over the last few years !!!
Product: Haven't received yet !!!!!

Read more
No Comment
9 Hour(s) ago

Super-Soft Ultra Wash Duvet

Service
Product

Service rating : Great easy to order
Product: Very good

No Comment
10 Hour(s) ago

200 Thread Count Egyptian Cotton Deep Fitted Sheet

Service
Product

Prompt delivery, efficient service.

No Comment
10 Hour(s) ago

Hampstead Duvet Cover & Pillowcase Set

  • Customer also reviewed:
  • Hampstead Oxford Pillowcase - Set of 2
  • Colour Border Towel
  • etc.
Service
Product

Service rating : Much quicker than expected, beautifully packed (eve sale items), courteous throughout the whole process!!
Product: LOVE them!! Beautiful and quality

No Comment
11 Hour(s) ago

Hungarian Goose Down 10.5 Tog Duvet

Service
Product

Service rating : Very happy
Product: Very happy

No Comment
16 Hour(s) ago

Knitted Patchwork Baby Blanket

  • Customer also reviewed:
  • Monkey Comforter
Service
Product

Service rating : So helpful at Brent Cross store
Product: Beautiful shade and a gorgeous baby blanket. Excellent quality

No Comment
18 Hour(s) ago

Kimbo All Over Print Romper

  • Customer also reviewed:
  • Kimbo Comforter
  • Gift box
Service
Product

Service rating : Extremely helpful,kind and efficient staff at all times.
Product: A present for a good friend.

No Comment
19 Hour(s) ago

Malham Coffee Table

Service
Product

Service rating : Efficient and friendly service.
Product: We love it.

No Comment
20 Hour(s) ago

Hydrocotton Baby Robe

  • Customer also reviewed:
  • Satin-Edged Cellular Blanket
Service
Product

Found my package was just left on my door step all day! I live on a busy road so very lucky I even got the goods to be honest. Normally go into the store to purchase things so very unhappy with the online Service.

No Comment
20 Hour(s) ago

Soft Jersey Scarf

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Didn't arrive - customer service awful , eventually received refund minus postage ! Have to contact customer service again !
Product: Order lost

No Comment
20 Hour(s) ago

Jersey Shirt Dress

Service
Product

Service rating : Very good quick delivery service.
Product: Very dissapointed in quality of garment needless to say have returned at a very expensive return seeing as it's a customers risk e
so unfortunately will not be ordering any item again,

No Comment
21 Hour(s) ago

Gingham Bedlinen Set

  • Customer also reviewed:
  • Gingham Oxford Pillowcase
  • Gingham Fitted Sheet
Service
Product

Service rating : quick as usual
Product: faulty

No Comment
21 Hour(s) ago

Seychelles Bath Foam Decanter

  • Customer also reviewed:
  • Seychelles Signature Candle
  • Standard Signature Candle Lid
  • etc.
Service
Product
Latest
Service
Product

Service rating : Great service, fast delivery and well packaged
Product: Lovely bath foam but I wish the fragrance was a bit stronger

25-Mar-2017
Very good

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No Comment
22 Hour(s) ago

Feather Pom Pom Ballet Slippers

  • Customer also reviewed:
  • Verveine Home Spray
Service
Product

Service rating : Always helpful at H/o and Cardiff store also quick delivery at both and online
Product: Lovely quality comfy warm and I like look
True to size
I have purchased slippers before with white company and I am always happy

No Comment
22 Hour(s) ago

Unisex Hydrocotton Robe

Service
Product

Service rating : excellent
Product: I was very happy with the last robe that I purchased from White Company which lasted approx. 20 years. This one is the same large size, but is larger and longer, so I trip up on it going up the stairs, and the hood is new development and a nuisance when stretching out on my recliner.

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No Comment
23 Hour(s) ago

Jersey Shirt

Service
Product

Service rating : Fast, efficient, parcel left in well chosen discreet position in my absence
Product: Possible a slightly heavier cotton so the garment is less transparent

No Comment
24 Hour(s) ago

Santorini Duvet Cover

Service
Product
Latest
Service
Product

Service rating : Super phone service. I felt as if I had actually been in the store. The postal service was excellent, and I will definitely buy again when needs be!
Product: The Duvet cover is perfect. It washed and ironed like a dream! Feels like luxury and I am completely satisfied!

25-Mar-2017
Makes shopping on-line very easy and relaxing!

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No Comment
25 Hour(s) ago

Rose Garden Bed Linen Set

Service
Product

Quick delivery and nicely packaged

No Comment
27 Hour(s) ago

Seychelles Home Scenting Set

Service
Product

Service rating : Arrived within service level, no fuss!
Product: Absolutely love Seychelles, the candle/diffuser/homespray trio is a great idea for consistent look and fragrance in your home :)

No Comment
27 Hour(s) ago

Duck Feather Pillow

Service
Product

Service rating : Problems applying discount code online but customer support were very helpful on the telephone and sorted matters efficiently. Product arrived swiftly and we'll packed.
Product: Lovely pillows - really comfortable. Unfortunately, my husband had a nose bleed in the night only 4 days after putting them on the bed but his pillow washed and dried brilliantly, according to given instructions, and is as good as new!

Read more
No Comment
27 Hour(s) ago

Chandelier Shade

Service
Product

Service rating : Always easy website to use, and the product always arrives quickley
Product: Always great quality products, I'd have everything in my home from there if I could

No Comment
27 Hour(s) ago

Large Hydrocotton Hooded Towel

  • Customer also reviewed:
  • Jellycat Medium Silver Bashful Bunny
  • Under The Sea Pyjamas
  • etc.
Service
Product

Service rating : Easy website and delivered perfectly
Product: They are all gifts but look amazing

No Comment