The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 118057 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
5 Hour(s) ago

Spa Restore Diffuser

  • Customer also reviewed:
  • Rose & Iris Soap Set
  • Spa Marble Diffuser Tray
Service
Product

Service rating : Hassle free and excellent packaging
Product: The most beautiful scent

No Comment
5 Hour(s) ago

Cashmere Blend Blanket - Grey

Service
Product

Service rating : I had some difficulty with the system and therefore missed out on gift wrapping for the purchase because I had to go back into the system a second time and didn't notice that it had disappeared from my request
Product: the quality of the product was reliable

No Comment
5 Hour(s) ago

Santorini Linen Flat Sheet

  • Customer also reviewed:
  • 200 Thread Count Egyptian Cotton Deep Fitted Sheet
Service
Product

Service rating : Excellent
Product: Very good

No Comment
5 Hour(s) ago

Tractor Pyjamas

  • Customer also reviewed:
  • Fluffy Bunny Booties
  • Woodland Floral Sleepsuit
  • etc.
Service
Product

Delivery issues and website isnt brilliant when buying numerous purchases and selecting giftboxes. Hermes are the worst voted delivery company so why would you cheapen your brand by using them?

Read more
Good afternoon. Thank you for your feedback. I have personally emailed you.

Thanks Hannah
5 Hour(s) ago

Fluffy Bunny Booties

  • Customer also reviewed:
  • Snowman Collared Sleepsuit
  • Tractor Fair Isle Jumper
  • etc.
Service
Product

Service rating : Very prompt service
Product: Lovely soft snuggly feel just wot a baby wants

No Comment
6 Hour(s) ago

Suede Shopper Bag

Service
Product

Service rating : No contact to say delivery would be VERY late. Had to chase up via telephone and was told that there had been problems with the system. No communication from company..very poor service
Product: Quality of goods excellent as always, just spoilt by lack of communication from the company

Read more
Good morning. Thank you for your feedback. I have emailed you personally regarding this.

Thanks Hannah
6 Hour(s) ago

Madison Full Length Mirror

Service
Product

Service rating : Bad Experiance in the shop followed by a poor response in an email
Product: Service has been pretty bad from start to finish still not received the mirro so can not comment as yet!

Read more
Good morning. Thank you for your feedback. I have sent you an email regarding this.

Thanks Hannah
6 Hour(s) ago

2017 Little White Dated Bear Toy

  • Customer also reviewed:
  • Stripe Tractor Sleepsuit
  • Gift box
Service
Product

Service rating : Fast
Product: Lovely

No Comment
6 Hour(s) ago

Newcombe Ceramic Tissue Box Cover

  • Customer also reviewed:
  • Hexagonal Trinket Box
  • Square Mirror Coasters – Set of 4
  • etc.
Service
Product

Service rating : pleased
Product: pleased

No Comment
6 Hour(s) ago

Unisex Shawl Collar Towelling Robe

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Great website an the product arrived on time.
Product: Loved the dressing gown. Supe quality.

No Comment
6 Hour(s) ago

Winter Home Scenting Set

  • Customer also reviewed:
  • Verveine Hand Wash
  • Unisex Velour Hooded Robe
Service
Product

Good service and delivery. Very pleased with the products purchased.

No Comment
6 Hour(s) ago

Lime & Bay Bath & Body Gift Set

  • Customer also reviewed:
  • Cassis Votive Candle
Service
Product

Service rating : There was no problem with the service and the product arrived within the time limit
Product: Love the smell and softness off this product

No Comment
6 Hour(s) ago

Brushed Flannel Check Pyjama Bottoms

  • Customer also reviewed:
  • Kimbo Pyjama Set
Service
Product

Delivered promptly

No Comment
7 Hour(s) ago

Brompton Boyfriend Jeans

  • Customer also reviewed:
  • Ultimate Leggings
  • Safari Character Bodysuits - Set of 3
Service
Product

Did seem to take a long time to arrive. Perhaps compared to Amazon!

No Comment
7 Hour(s) ago

Flowers Diffuser

  • Customer also reviewed:
  • Flowers Luxury Gift Set
  • Pantry Large Glass Jar
  • etc.
Service
Product

Service rating : Great service as usual
Product: I love this scent. I have it in the hallway and I can smell it every time I walk past or when I come home. Seems to be lasting too!

No Comment
7 Hour(s) ago

Little Donkey Medium Toy

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : This was my first ever purchase and everything went to plan, turned up on time and I couldn't believe the quality of the toy and the box to put it in, well done you!
Product: This little donkey is so soft its perfect for a newborn.

No Comment
7 Hour(s) ago

Glow In The Dark Pyjamas (1-12yrs)

  • Customer also reviewed:
  • Henley Striped Pyjamas (1-12yrs)
  • Farmyard Adventure Blanket & Hat Set
  • etc.
Service
Product

Service rating : Efficient as always
Product: for my grandson

No Comment
7 Hour(s) ago

Cotton Wide Stripe Jumper

  • Customer also reviewed:
  • Seychelles Diffuser Refill
Service
Product

Service rating : Always exceptional service
Product: Quality second to none

No Comment
7 Hour(s) ago

Ashville Duvet Cover

  • Customer also reviewed:
  • Lancaster Oxford Pillowcase
  • Lancaster Fitted Sheet
  • etc.
Service
Product

It was fine though in a time when others can deliver the same day I think four working days for delivery is excessive, particularly for a near £1,000 order. The products are of a very high quality. Thank you.

No Comment
7 Hour(s) ago

Winter Diffuser

  • Customer also reviewed:
  • Winter Refresher Oil
Service
Product

Service rating : Great
Product: Great

No Comment
7 Hour(s) ago

Banded Textured Bikini Top

  • Customer also reviewed:
  • Banded Textured Bikini Briefs
  • Lace Blouse
  • etc.
Service
Product

Service rating : I ordered the bikini top and bottom but received only the top and a message that a mistake had been made and you didn't have any bottoms. I therefore returned the top only then sometime later to receive the bottoms that then also needed returning.
Product: Returned as above

Read more
Good morning. Thank you for your feedback. I have emailed you personally regarding this.

Thanks Hannah
8 Hour(s) ago

Slate Charger Plate - Set of 2

  • Customer also reviewed:
  • Captured Glass Small Lantern
Service
Product

Service rating : Arrived promptly.
Product: Very good quality and nicely packaged.

No Comment
8 Hour(s) ago

Tractor Pyjamas

  • Customer also reviewed:
  • Stripe Pyjamas (1-12yrs)
  • Evie Floral Flannel Pyjamas (1-12yrs)
Service
Product

Service rating : goods arrived on time
Product: lovely and soft, good size

No Comment
8 Hour(s) ago

Duck Feather Pillow

Service
Product

Service rating : Great service, always works well.
Product: The pillows are fantastic and such good value for money.

No Comment
8 Hour(s) ago

Jersey Short Sleeve Shirt

  • Customer also reviewed:
  • Cotton-Linen Stripe Sweatshirt
Service
Product

Late delivery date so cancelled order as going away. Was told it was cancelled but parcel arrived after we had gone on holiday. Fortunately a neighbour found it and took it in. Very bad for security as obvious we were away.

Read more
Good morning. Thank you for your feedback. I have sent you an email regarding this.

Thanks Hannah