Luxury bed linen, bedding and quality home accessories
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Delivery took a long time and expensive
Service rating : Easy websiteProduct: I love them
Service rating : It wad more than I expectedProduct: Good quality
Service rating : I have spent £2300 on my order and so weeks ago and it still hasn't arrived. I have contacted white company several times and they still haven't sorted it. SHOCKING SERVICE AND I WILL NEVER BUY FROM THEM AGAIN. Having been a loyal customer for years and spent at least 10,000 with them over the last few years !!!Product: Haven't received yet !!!!!
Service rating : Great easy to orderProduct: Very good
Prompt delivery, efficient service.
Service rating : Much quicker than expected, beautifully packed (eve sale items), courteous throughout the whole process!!Product: LOVE them!! Beautiful and quality
Service rating : Very happyProduct: Very happy
Service rating : So helpful at Brent Cross storeProduct: Beautiful shade and a gorgeous baby blanket. Excellent quality
Service rating : Extremely helpful,kind and efficient staff at all times.Product: A present for a good friend.
Service rating : Efficient and friendly service.Product: We love it.
Found my package was just left on my door step all day! I live on a busy road so very lucky I even got the goods to be honest. Normally go into the store to purchase things so very unhappy with the online Service.
Service rating : Didn't arrive - customer service awful , eventually received refund minus postage ! Have to contact customer service again !Product: Order lost
Service rating : Very good quick delivery service.Product: Very dissapointed in quality of garment needless to say have returned at a very expensive return seeing as it's a customers risk e
so unfortunately will not be ordering any item again,
Service rating : quick as usualProduct: faulty
Service rating : Great service, fast delivery and well packagedProduct: Lovely bath foam but I wish the fragrance was a bit stronger25-Mar-2017Very good
Service rating : Always helpful at H/o and Cardiff store also quick delivery at both and onlineProduct: Lovely quality comfy warm and I like look
True to size
I have purchased slippers before with white company and I am always happy
Service rating : excellentProduct: I was very happy with the last robe that I purchased from White Company which lasted approx. 20 years. This one is the same large size, but is larger and longer, so I trip up on it going up the stairs, and the hood is new development and a nuisance when stretching out on my recliner.
Service rating : Fast, efficient, parcel left in well chosen discreet position in my absenceProduct: Possible a slightly heavier cotton so the garment is less transparent
Service rating : Super phone service. I felt as if I had actually been in the store. The postal service was excellent, and I will definitely buy again when needs be!Product: The Duvet cover is perfect. It washed and ironed like a dream! Feels like luxury and I am completely satisfied!25-Mar-2017Makes shopping on-line very easy and relaxing!
Quick delivery and nicely packaged
Service rating : Arrived within service level, no fuss!Product: Absolutely love Seychelles, the candle/diffuser/homespray trio is a great idea for consistent look and fragrance in your home :)
Service rating : Problems applying discount code online but customer support were very helpful on the telephone and sorted matters efficiently. Product arrived swiftly and we'll packed.Product: Lovely pillows - really comfortable. Unfortunately, my husband had a nose bleed in the night only 4 days after putting them on the bed but his pillow washed and dried brilliantly, according to given instructions, and is as good as new!
Service rating : Always easy website to use, and the product always arrives quickleyProduct: Always great quality products, I'd have everything in my home from there if I could
Service rating : Easy website and delivered perfectlyProduct: They are all gifts but look amazing