Luxury bed linen, bedding and quality home accessories
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Service rating : Although one of the products were out of stock l was kept updated on stock..lProduct: Love this product . The smell is so fresh and smoothing and relaxing.
Service rating : EasyProduct: Comfort
I have asked for VAT receipt and still not received it
Quick and eficient
Service rating : Always excellent never had any problems thus far.Product: Sumptuous and excellent quality and value. Repeat customer for this product.
Good delivery to France
Sadly I had placed an order online but it was not registered nor processed. After a while I realised this and eventually I got through to the call centre and the person I dealt with quickly rectified the issue and processed the order
Service rating : Excellent service and delivery experience.Product: Gorgeous refreshing scent reminds me of the coast.
really quick delivery and easy return of one item
Service rating : quick and efficientProduct: It has the most fabulous fragrance.
Service rating : speedy dispatch, only let down by Hermes claiming that they had attempted deliver when I was sat at home waitingProduct: perfect for a new born gift
Excellent quality and service!
Service rating : Staff five star. Service 5 starProduct: When just over half empty... you cant get any hand balm out.
Service rating : Purchased a gift, not warned to choose gift box to remove invoice, promised by another person to remove invoice because she couldn't cancel the order but gift still got delivered with it. Shocking service.Product: Good quality, even for price
Service rating : Ordering fine. But the delivery information, lack of timed delivery until literally the day or day before is completely unacceptable in this day and age. Poor response from customer service. Still haven't received part of my order so not sure why you have already sent this out. You need better communication with your delivery company and a more up to date approach to deliveries when the household is full of working people.Product: Not delivered yet!
Service rating : Very swiftProduct: So soft
Service rating : Good communication (driver called with ETA for delivery).Product: Makes a real statement above the mantel piece. Very pleased.
Service rating : efficient and fast, exactly what I wanted.Product: Material is divine.
Service rating : This was my first order with you. Incorrect item sent out (1 of 3). Sue Harrison & Maria Greco were slightly abrupt given the mistake was on your part, and I was never going to use you again..... however Christine Lewis restored my faith in your company! We shall see.Product: Lovely quality.
Service rating : Absolutely brilliant & super fast as always.Product: It smells totally gorgeous, especially in our Glamping horse box www.mycoolholiday.co.uk where the scent of the wooden interior mixed with the Pomegranate Diffuser is just divine.
Service rating : Always excellentProduct: Beautiful and classy earrings. They work with absolutely everything. Very nicely packaged.
Service rating : easy to buy onlineProduct: lovely, quality product
Service rating : Service excellent as alwaysProduct: Wonderfully soft and easy to wear. Excellent buy.
Service rating : goodProduct: good