Luxury bed linen, bedding and quality home accessories
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Service rating : very efficient delivery to italyProduct: good quality and style
Service rating : Prompt delivery as alwaysProduct: Super King sheet is not a good fit for a Superking bed, too big and hence not what I would actually call fitted so it rucks up in the night. Colour is a sort of pinky white which makes my lovely White Company duvet cover and pillowcases that I only bought a couple of months ago look a dull off white colour. Very disappointed and frustrated that I threw the packaging away otherwise it would be going back for sure.
Service rating : Beautiful products, excellent packaging, swift delivery.Product: Love this one - not too strong smelling but as with all White Company products a little goes a long way so very good value for money.
Service rating : Delivered promptlyProduct: Nice fit on the top Too wide at the hips and very long for a 5' 4"frame Just didn't look as good as it should for the cost sadly returned.
Service rating : Easy and effluent serviceProduct: Lovely fabric
Service rating : Easy to order, arrived promptly.Product: Great product, just as I expected from the website.
Service rating : No issuesProduct: Gorgeous smell, makes whole house smell divine
Service rating : No delivery date information provided throughout the online transaction whIch for me is crucial as I shop online to save time and I had to take time to look in the terms of saleProduct: Would have been excellent if the button for excellent had not duplicated it itself
Service rating : Always a good very prompt serviceProduct: always a good very prompt service29-Apr-2017Good !
Service rating : My order was delivered to a Collect store the following day.
Excellent service and excellent products.Product: Bought these for our boat, look and feel nice and are quite weighty so less likely to be knocked over.
Service rating : easy to deal withProduct: gift was received and much appreciated29-Apr-2017n/a
Service rating : Good purchasing interface, realistic and accurate delivery.Product: I'm a little disappointed! I've purchased this product a lot, as it's the scent that lives in my bathroom. However I'm concerned that with the change of bottle the contents have also been changed as the scent doesn't seem to be as strong or last when you turn the sticks over with this purchase. The liquid doesn't seem to cling to the reeds as with previous purchases, they just seem to dry out! So I'm turning them currently each day. I'm cassis (which is in the living room) has just ran out and I compared the reeds and there is considerable difference, the older cassis reeds are oily to the touch whereas my wild mint reeds aren't. I've had to add more plain/base/carrier oil to encourage it to stay attached to the reeds and thus promote the scent.
Service rating : always prompt and well packaged, website easy and easy to trackProduct: lovely colour - bluey/grey and good heavy fabric. one of the few seat pads I've tried which is actually comfortable!
I would consider the online shopping service as good. Could improve the returns functionality (in comparison to an OUTNET like service). I've also received a number of items damaged (one planter completely shattered). I'm not sure if this packaging in the factory, or the delivery driver, but often the white company boxes arrive slightly beaten up
Service rating : Very quickProduct: Wonderful aroma
Service rating : Usual excellent service from White CompanyProduct: Sorry, but not.sure I would have bought this Duvet set had I seen it in one of your stores. I think it will be difficult to keep looking pristine. Hope I am wrong!
Service rating : The products arrived very promptlyProduct: Exactly that. They are easy care but feel and look good.
Items arrived quickly
Service rating : Fast delivery, packaged well and excellent communication.Product: Hasn't been worn yet but lovely quality and design.
Service rating : Frequent email updates and quick response from customer service to a question pre delivery. Delivery company were first class.Product: I like the design, the ease of assembly and the quality
Service rating : Easy of order, speed of delivery, smart packaging and great productsProduct: There is not a thing that smells better
Service rating : Always good qualityProduct: Sorry returned as did not suit me
Service rating : ExcellentProduct: The slippers are good but I still prefer the waffle slippers that were available in the past. I hope they will come back.
As always, first class
Service rating : Arrived within 2 days, very prompt serviceProduct: Nice scarf, well finished, exactly what I wanted.