Luxury bed linen, bedding and quality home accessories
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Service was very efficient. I was kept informed re delivery and knew exactly when my products would arrive.
I had to contact customer services after my order seemed to disappear off the radar. No emails but after a couple of weeks coming up delivered on my account. After emailing white company another blouse was quickly dispatched after they decided first one must of got lost in post.
Website easy to use
Service rating : Service was prompt. Delivery date was advised in advance. Can't fault the White Company.Product: Bought for a friend's daughter. They were delighted with it.
Service rating : Very easy website to use, delivery quick and packaging beautifulProduct: I love them
Service rating : Fast delivery. Excellent serviceProduct: The product is is excellent. I have used towels from the White Co. for many years and cannot fault them. They are soft and fluffy and remain so after a number of years
Service rating : Very goodProduct: Very good
Service rating : Very quick deliveryProduct: Lovely & soft
Service rating : Everything arrived on timeProduct: Very soft. White company pjs alwsysvoutlast others in terms of wear and washing. High quality cotton.
Service rating : Simple process well executedProduct: Favourite scent
Service rating : Easy to order rapid delivery and very well packedProduct: Look excellent but purchased as a present
At the moment ukmail have delivered my products to the wrong address and I still havnt been told where it is and now the present will be too late for Christmas
I had asked over the telephone to add a card with a message. They said they would, but then forgot to do it
Service rating : I have been promised delivery on a number of occasions ! I have called numerous times and have only had delivery of the Christmas tree !Product: Not here yet !!
Service rating : Good only because it came in 2 separate deliveries.Product: Because I didn’t realise it was pillow mist and half the size of the room spray for not half the price! Disappointed.
Service rating : Efficient dispatch of orders and quick delivery.Product: Love this candle, such a lovely sc not or oranges and spices. I buy them regularly every season since the last 5 years
Service rating : Not enough staff to cope with the queues.Product: Not given present yet but I'm sure he'll love it
Delighted as usual
Service rating : Good delivery as expectedProduct: Highly recommend these lights... I bought 2 sets but only needed 1 for my 7ft Christmas tree.
I haven’t actually received the product and I ordered it on the 29th November.
Service rating : A service represntative was excellent at sorting out a problem I was experiencing with my on-line order, very efficient, helpful and friendly.Product: Although the actual product itself is excellentt, the very poor packaging it was delivered in meant that it arrived dirty and scuffed - consequently I was unable to give it as a gift as it was intended.
Service rating : Items arrived in good time and were well packaged.Product: I was disappointed that after washing the duvet cover on a delicate wash at 30 degrees before using it the item width shrank by 5cm resulting in the duvet bunching inside it. The cover is advertised as 200cm wide which would fit the duvet but if cotton items are not pre-shrunk then they should be oversized to start with. I had bought this to replace one which had done the same because I thought that The White Company would be better quality.
Service rating : Took a few days longer than expected but worth the waitProduct: Blanket is perfect thank you x
Easy to use, good to call if a problem arises, nothing too difficult.
Service rating : Quick and easy to purchased and get deliveredProduct: Good quality product and fantastic design!