The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 114733 Customer Reviews

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
38 Hour(s) ago

Duvet Cover and Pillowcase Set

  • Customer also reviewed:
  • Anchor Stripe Pillowcase
  • Boys' Fitted Sheet - Set of 2
  • etc.
Service
Product

Service rating : Great service
Product: Lovely design, not used yet as it's for my daughter when she's older

No Comment
38 Hour(s) ago

Soft & Light Breathable Pillow

  • Customer also reviewed:
  • Monmouth Oxford Pillowcase - Single
  • Classic Double Border Face Cloth
  • etc.
Service
Product

Service rating : always pleased with service
Product: lovely pillow but a bit expensive

No Comment
38 Hour(s) ago

Kimono Sleeve Cardigan

Service
Product

Service rating : Website good, delivery a little slow
Product: Poor fit

No Comment
38 Hour(s) ago

Savoy Oxford Pillowcase

  • Customer also reviewed:
  • Savoy Flat Sheet
  • Savoy Fitted Sheet
Service
Product

Service rating : Hassle free shopping as always
Product: Just as I expected. Hotel quality bed linen

No Comment
39 Hour(s) ago

Slate Charger Plate - Set of 2

Service
Product

Service rating : Fantastic service
Product: The quality is amazing

No Comment
39 Hour(s) ago

Cashmere Blend Fringe Hem Jumper

Service
Product

Service rating : I've got a very good price on the sale and delivery was super fast! always good to deal with your website, and happy to see you improved your card payment as was fast and fuzz free.
I live near your nottingham store and wouldn't go anywhere near it as the service is very poor, they always look bored and when you ask them a question they don't seem to bother in looking for sizes the staff there is not helpful at all!
Product: Lovely jumper, it's all in the little details like the fringe what makes a classic blue jumper to stand out.

Read more
Thank you for taking the time to leave your comments. I'm delighted to see you had a great experience shopping with us online, I'm sorry to see your comments regarding our store. I have emailed you personally about his and I look forward to your response.

Michelle
39 Hour(s) ago

European Down Duvet 10.5 Tog

Service
Product

Service rating : Great communications, timing and delivery
Product: Lovely duvet - slight smell of the feathers but I think you would have that with any feather duvet.

No Comment
39 Hour(s) ago

Sterling Silver Adjustable Chain

  • Customer also reviewed:
  • Boyfriend Shirt
  • Funnel Neck Longline Top with Wool
Service
Product

Service rating : Ex cellent
Product: Top quality

No Comment
39 Hour(s) ago

Cross Front Espadrille Wedges

Service
Product

Service rating : N/A
Product: Lovely shoes but sadly too wide for me, they had to be returned. I was disappointed that they would not be refunded if lost in transit even with proof of postage so had to physically take them back to a shop.

Read more
I'm grateful for you taking the time to leave your comments. I have emailed you personally about this and I look forward to hearing from you soon.

Michelle
39 Hour(s) ago

Lime & Bay Bath & Body Gift Set

  • Customer also reviewed:
  • Lime & Bay Hand & Nail Gift Set
Service
Product

Service rating : I wasn't st home when courier tried to deliver goods (3times). It was returned to WC who contacted me re re- delivery which was done without incident. Many thanks
Product: Gift

No Comment
39 Hour(s) ago

Ribbed Crew Neck Jumper

  • Customer also reviewed:
  • White Pompelmo Bath & Shower Gel
Service
Product

Service rating : Ordered on line and goods received quickly.
Product: Lovely jumper which I will wear often. Good shape and quality.

No Comment
39 Hour(s) ago

Duvet Cover and Pillowcase Set

  • Customer also reviewed:
  • 200 Thread Count Egyptian Cotton Housewife Pillowcase
Service
Product

Service rating : I needed to phone customer services as I wasn't sure my online order went through. All ever, very efficient service.
Product: All as expected. very good quality. Bought for my daughter for university as she loved the pattern, and as a student, the price in the sale was affordable for her.

Read more
No Comment
39 Hour(s) ago

Flowers Hand & Nail Cream

  • Customer also reviewed:
  • Flowers Bath Foam Decanter
Service
Product

Products excellently packed so no spillages, speedy delivery and easy to track. Would recommend.

No Comment
39 Hour(s) ago

Chunky Curved Back Cardigan

  • Customer also reviewed:
  • Rose & Iris Soap Set
Service
Product

Service rating : Quick and efficient service
Product: Clear why this cardigan had been marked down. Nice at the back but hangs very awkwardly at front due to the neck being stitched down at the back and the front looks very odd.

No Comment
39 Hour(s) ago

Pomegranate Candle

  • Customer also reviewed:
  • Seychelles Bath & Shower Gel
  • Seychelles Hand Wash
Service
Product

Service rating : The staff at shop in Winchester really went out of their way to give me the best possible service, I was really impressed.
Product: Smells amazing

No Comment
39 Hour(s) ago

Happy Hoodie (5-12yrs)

  • Customer also reviewed:
  • Spotty All Over Print Pyjamas
  • Luxury Faux Fur Small Beanbag
Service
Product

Service rating : Easy to order on line. Promt delivery and well packaged.
Product: I have put this item away for my granddaughter's birthday, but it looks really beautiful, soft and well made.

No Comment
39 Hour(s) ago

200 Thread Count Egyptian Cotton Deep Fitted Sheet

Service
Product

Service rating : Sheets were great and delivered on time
Product: Love them very comfortable and fitted

No Comment
39 Hour(s) ago

Peplum Cami

  • Customer also reviewed:
  • Breton Colour Block Stripe T-Shirt
  • Clip Top Small Storage Jar
Service
Product

Service rating : Always good
Product: Lovely top but fabric more like that of underwear

No Comment
39 Hour(s) ago

Short Waterfall Cardigan

  • Customer also reviewed:
  • Viscose-Rich V-Neck T-Shirt
  • Lime & Bay Hand & Nail Cream
Service
Product

Poor quality in materials and shape ofjumper. needed to send back Bought one for me and one foe My d-in-l. who very much agreed.
also very annoyed at the postal cost of sending it back as I could not get it to a shop in time. Will not use again and will pass on to friends my dissappointment.

Read more
Thank you for leaving your comments. We welcome all of our customers feedback and we do offer a number of ways to return your goods to us including taking to one of our Stand alone stores and our collection service. I have personally emailed you in regards to this and I look forward to your response.

Michelle
39 Hour(s) ago

Lime & Bay Diffuser

  • Customer also reviewed:
  • Lime & Bay Home Spray
  • Noir EDT 30ml
  • etc.
Service
Product

Service rating : I email B2B with my order. Olivia is always very prompt and helpful in sending through the proforma invoice so that I can pay online. I cannot fault the service in any way.
Product: The best fragrance ever!!

No Comment
39 Hour(s) ago

Star All Over Print Bed Linen Set

Service
Product

Service rating : Very happy.
Product: Very happy.

No Comment
39 Hour(s) ago

200TC Egyptian Cotton Fitted Sheet Set

  • Customer also reviewed:
  • 200 Thread Count Egyptian Cotton Flat Sheet
Service
Product

Found what I was looking for easily. Delivery was very fast as well.

No Comment
39 Hour(s) ago

Notch Neck Milano Coatigan

Service
Product

Service rating : Helpful staff
Product: Good quality product

No Comment
39 Hour(s) ago

Cecina Beach Towel

Service
Product

Service rating : I ordered some beach towels in the sale on the website, really to do. The towels came quickly, excellent customer service.
Well done The White Company.
Product: My towels are gorgeous, soft and luxurious, quality exceptional as usual, The White Company always sell the top of the range.

Read more
No Comment
39 Hour(s) ago

Iris Candle

  • Customer also reviewed:
  • Hello Little One Garland
  • Belgravia Carafe
  • etc.
Service
Product

Service rating : 2 items were missing from my order, rang and customer service sent them out to me
Product: The original purchase was missing from my order

No Comment