The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 117673 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
16-Oct

Winter Botanical Pillar Candle

  • Customer also reviewed:
  • Seychelles Diffuser
Service
Product

Service rating : Candles scent is so good(Winter) easy to order and arrived on time
Product: Love the smell

No Comment
16-Oct

Henley Striped Pyjamas (1-12yrs)

  • Customer also reviewed:
  • Mariner Striped Pyjamas -Set of 2 (1-12yrs)
  • Stripe Pyjamas (1-12yrs)
Service
Product

Service rating : Always very helpful and pleasant
Product: Lovely pyjamas but overpriced for children's

No Comment
16-Oct

Fine Wood Photo Frame 8x8”

  • Customer also reviewed:
  • 52 Aperture Year in Memories Photo Frame
Service
Product

Service rating : Quick and simple
Product: Nice quality

No Comment
16-Oct

Girls Hooded Bear Towel

  • Customer also reviewed:
  • Fleece Romper
  • Reversible Heart Baby Blanket
  • etc.
Service
Product

Beautiful products, fast delivery in a lovely gift box

No Comment
16-Oct

Dulwich Flat Sheet

Service
Product

Service rating : Very efficient
Product: Great product

No Comment
16-Oct

Leather Sleeve Coatigan

Service
Product

Service rating : First class service
Product: Beautiful product.
Grest value for money

No Comment
16-Oct

Supreme Faux Fur Collection - Silver

  • Customer also reviewed:
  • Supreme Long Hair Faux Fur Throw
  • Cushion Pad
  • etc.
Service
Product
Latest
Service
Product

On this occassion it was excellent but I've had many problems in the past and trying to get an answer from HO is frustrating.

16-Oct-2017
Good

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Thank you for taking the time to leave us your feedback. I'm delighted to learn that you have received an excellent service. I have personally emailed you, please feel free to contact us for any help you may require. Thanks

Maria
15-Oct

Lime & Bay Signature Candle

  • Customer also reviewed:
  • Lime & Bay Home Spray
  • Jellycat Fuddlewuddle Lamb Medium Toy
  • etc.
Service
Product

Service rating : Always first class!
Product: The scent is very mild and could do with being much stronger. I have to burn two candles at a time to get a decent scent.

No Comment
15-Oct

Contrast Lined Draped Cardigan

Service
Product

Service rating : Unable to find fault.
Product: Feels good quality and warm to wear.

No Comment
15-Oct

Cotton V-Neck T-shirt

Service
Product

Service rating : To offer the option of free delivery into one of your stores, would save me on postage and get me crossing your threshold. I'd probably spend more money with you.
Product: Perfectly happy with my t-shirts. I expected your blue to be more of a lavender/grey, someone unfamiliar with The White Co. may have expected a brighter shade.

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No Comment
15-Oct

Seychelles Diffuser

Service
Product

Love this product smells delicious and lasts for ages!!

No Comment
15-Oct

Colourblock Funnel Neck Jumper

Service
Product

Service rating : Order arrived in good time; carefully packed.
Product: Beautiful jumper. I have to guard it from my daughters!

No Comment
15-Oct

Autumn Signature Candle

  • Customer also reviewed:
  • Winter Diffuser
Service
Product

Service rating : Excellent service and fantastic packaging
Product: Lovely fragrance but have found it doesn’t last as long as I expected.

No Comment
15-Oct

Merino Sheepskin Jacket

  • Customer also reviewed:
  • Faux-Fur Lined Parka Coat
  • Essential Long Sleeve T-Shirt
Service
Product

Service rating : Fine
Product: Not as expected

No Comment
15-Oct

Lumi Sleepbag 2.5 TOG

  • Customer also reviewed:
  • Bear Ears Fleece Romper
  • Little Warrior Bear Sleeping Bag 2.5 Tog
Service
Product

Service rating : The parcel was left outside and would have been soaked had it rained
Product: Lovely quality which was excellent price in sale

No Comment
15-Oct

Feather Pom-Pom Ballet Slippers

  • Customer also reviewed:
  • Stripe Flannel Pyjama Bottoms
Service
Product

Service rating : Good quality product and efficient service
Product: Great fun design but also a cosy and good quality product

No Comment
15-Oct

Stripe Pyjamas (1-12yrs)

  • Customer also reviewed:
  • London Printed Pyjamas
  • London Applique Slippers
Service
Product

Service rating : Easy to use website, excellent fast delivery
Product: Good quality, wash really well

No Comment
15-Oct

Kimbo And Indy Musical Mobile

Service
Product

Service rating : Delivery was quick and arrived when I was told it would
Product: Bought as a present for my grandson and my daughter was pleased with it

No Comment
15-Oct

Mini Diffusers Collection

  • Customer also reviewed:
  • Newcombe Ceramic Rectangular Tray
  • White Lavender Pillow Mist
Service
Product

Service rating : Excellent -couldn't be better
Product: Not quite as good as Neal's Yard or Neom (sorry)

No Comment
15-Oct

Cashmere Classic Beanie Hat

Service
Product

Service rating : Delivery etc was good but the product was not as described
Product: The beanie was undersized compared to one bought from you last year. Also the colour was described as natural but was actually a very pale shell pink.
I bought it online but returned it to store where the saleslady agreed.

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No Comment
15-Oct

Lumi Polar Bear Large Toy

  • Customer also reviewed:
  • Jellycat Little Hedgehog Toy
  • Snowy Penguin Medium Toy
  • etc.
Service
Product

Service was okay. As order was sent to Hong Kong, translation of address was lost.

No Comment
15-Oct

Tractor Fair Isle Jumper

  • Customer also reviewed:
  • Gift box
Service
Product
Latest
Service
Product

Service rating : Arrived on time.
Product: It is a present and I have not opened the gift box.

15-Oct-2017
Easy to follow.

Read more
No Comment
15-Oct

Seychelles Diffuser Refill

Service
Product

Service rating : Reliable
Product: Gorgeous product

No Comment
15-Oct

Quilted Pram Suit

  • Customer also reviewed:
  • Winter Tealights - Set of 12
Service
Product

The assistant, whom I cannot name unfortunately, was extremely helpful, polite and friendly, first class...thank you!

No Comment
15-Oct

Gracie Spot Pyjamas (1-6yrs) - Pack fo 2

  • Customer also reviewed:
  • Winter Isabella Nightdress
Service
Product

Service rating : Very prompt quick
Product: Excellent quality will buy again

No Comment