The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 121829 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
38 Hour(s) ago

Newcombe Ceramic Bottle Arch

  • Customer also reviewed:
  • Seychelles Bath & Body Gift Set
Service
Product

Excellent service from start to finish

No Comment
39 Hour(s) ago

Cashmere Shawl Collar Robe

Service
Product

Service rating : The woman who assisted me was alert, enthusiastic and helpful. Couldn't ask for more.
Product: My wife hasn't received it as her gift yet!

No Comment
39 Hour(s) ago

Cashmere Onesie

Service
Product

Service rating : The delivery took longer than usual, maybe because it was Black Friday.
Product: Bought this onesie with high expectations, but it was not great as I thought. It made me feel too warm, I was not going to be able to wear it indoors. And the shape of the onesie does not fit great, I am petite and it didn't make me look/feel slim.

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No Comment
40 Hour(s) ago

Stripe Roll Edge Jumper

Service
Product

Service rating : Both in store and on line your staff have been extremely helpful and delightfully polite-sadly not always the case these days!
Product: Looks great, but it is a Xmas present for my daughter in law who loves all things “White Company”- so something in common there! So very hopeful she will like it!,

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No Comment
41 Hour(s) ago

Unisex Hydrocotton Shawl Collar Robe

Service
Product

Service rating : Quick delivery, beautifully presented x
Product: Fabulous bit of luxury xxx

No Comment
41 Hour(s) ago

Flannel Check Pyjama Bottoms

Service
Product

Service rating : Quick service
Product: Lovely quality

No Comment
42 Hour(s) ago

Winter Pot Pourri

  • Customer also reviewed:
  • Winter Refresher Oil
  • Crystal Bead Tassel Bracelet
  • etc.
Service
Product

Service rating : Fast delivery service
Wrappings well sealed and in good condition but would have helped to also get the White Company bags to present the gift boxes in the bag :)
Product: Out of the 4 packs, 1 was open..... the other 3 in good condition

No Comment
42 Hour(s) ago

Velvet V-Neck Dress

Service
Product

Service rating : First class speedy delivery at a busy time of yeat
Product: Live the dress, makes me feel fantastic!

No Comment
42 Hour(s) ago

Rosemary & Pinecone Christmas Garland

Service
Product

Service rating : Airways delivered quickly
Product: Lovely garland but not as bushy as expected, looks like the photo may have two joined together.

No Comment
42 Hour(s) ago

Stripe Faux-Fur Stole

  • Customer also reviewed:
  • Travel Cosmetics Case
Service
Product

Service rating : Ordering & delivery efficient & fairly quick
Product: Shame faux fur not on both sides

No Comment
43 Hour(s) ago

Seychelles Bath & Body Gift Set

Service
Product

Service rating : Good web site and prompt response to my order
Product: The gift was for my daughter. I did not open the package so cannot rate the product but have no reason to believe that it is other than good

No Comment
43 Hour(s) ago

Stripe Kimbo Sleepbag

  • Customer also reviewed:
  • London Bear Sleepbag
  • Little Lamb Socks - Set of 3
  • etc.
Service
Product

Service rating : Excellent service !
Product: Excellent quality

No Comment
44 Hour(s) ago

Wilby Cushion Cover

Service
Product

Service rating : Prompt service as usual. Products well packed.
Product: Exactly as described/ shown in catalogue and website.
Chunky knitted front and substantial thickness to reverse of the cushions. Perfect for my sofas.

No Comment
44 Hour(s) ago

Brushed Hearts Pyjama Set

  • Customer also reviewed:
  • Luxury Egyptian Cotton Towel
  • Flowers Luxury Gift Set
  • etc.
Service
Product

Your computers crashed in the middle of my order, and you didn’t call me back for 2 days. Then you sent me 2 lots of the same order and I had to wait in again all day to have one of them picked up!

Read more
Hi, I am sorry to learn that you are disappointed with your recent shopping experience. I have emailed you with some more information.

Thanks Olivia
44 Hour(s) ago

Winter Pomander Decorations – Set of 2

  • Customer also reviewed:
  • Winter Large Candle
  • Lime & Bay Bath & Body Gift Set
  • etc.
Service
Product

Order came in plenty of time. Quality of high standard as always.

No Comment
45 Hour(s) ago

Symons St. Candle

  • Customer also reviewed:
  • Frill Top Mercury Tealight Holder
  • Mini Beaded Heart Tree Decorations - Set of 5
  • etc.
Service
Product

Service rating : Long wait for delivery only to receive broken candle due to poor packaging. Rang to report and told replacement would be sent. Week later rang again. Ticket raised but apparently not despatched. Awaiting replacement still - due today, I hope!
Product: It will be lovely when replacement eventually received

Read more
Hi, I am sorry to see that you are disappointed with your recent shopping experience. I have emailed you with some more information.

Thanks Olivia
45 Hour(s) ago

Brompton Boyfriend Jeans

Service
Product

Service rating : Quick delivery and good packaging
Product: Really good fit. Comfortable and soft jeans

No Comment
45 Hour(s) ago

Seychelles Hand & Nail Gift Set

Service
Product

Service rating : Excellent service as usual
Product: I love the white company products, always a good service too

No Comment
46 Hour(s) ago

Cashmere Swing Jumper

Service
Product

Service rating : Mail Service was good but not as quick as usual dueprobably to Black Friday
Product: Very good quality and wish I could afford the black one too.

No Comment
46 Hour(s) ago

Symons Nordmann Fir Christmas Tree - 7.5ft

  • Customer also reviewed:
  • Winter Large Candle
Service
Product

Service rating : Great staff in Jersey store
Product: Fabulous tree won’t need a real one now

No Comment
46 Hour(s) ago

Sparkle Boot Socks - Set of 2

  • Customer also reviewed:
  • Sparkle Ankle Socks - Set of 3
  • Wild Mint Hand Wash
Service
Product

Service rating : Great service.
Product: Great product.

No Comment
46 Hour(s) ago

Night Oil - Overnight Renewal Treatment

  • Customer also reviewed:
  • Aspen Eau De Toilette -100ml
Service
Product

Service rating : Very prompt
Product: Great product

No Comment
47 Hour(s) ago

Rosebud Ruffle Pillowcase & Duvet Cover Set

Service
Product

Service rating : The product arrived promptly. I had lots of emails telling me when to expect it, so I was very relaxed. It is a present, so I have not unpacked it,but it looks very good.
Product: Hopefully good, but it is a present. Sure it will be

No Comment
47 Hour(s) ago

Winter Diffuser

  • Customer also reviewed:
  • Winter Tealights - Set of 12
  • Fleecy Shawl Collar Robe
  • etc.
Service
Product

Service rating : xx
Product: I have bought this product previously and, compared to then, this is an inferior product and fragrance is barely noticeable.

Read more
I am sorry to see this. I have sent you an email with some more information.

Thanks Olivia
47 Hour(s) ago

Crystal Charm Bead Necklace

  • Customer also reviewed:
  • Fine Silver Easel Photo Frame 4x6"
Service
Product

Service rating : Items well packaged and delivered on time. Great communication.
Product: The necklace did not hang well and although it was made of quality materials it did not look good.

No Comment