Luxury bed linen, bedding and quality home accessories
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : Great serviceProduct: Lovely design, not used yet as it's for my daughter when she's older
Service rating : always pleased with serviceProduct: lovely pillow but a bit expensive
Service rating : Website good, delivery a little slowProduct: Poor fit
Service rating : Hassle free shopping as alwaysProduct: Just as I expected. Hotel quality bed linen
Service rating : Fantastic serviceProduct: The quality is amazing
Service rating : I've got a very good price on the sale and delivery was super fast! always good to deal with your website, and happy to see you improved your card payment as was fast and fuzz free.
I live near your nottingham store and wouldn't go anywhere near it as the service is very poor, they always look bored and when you ask them a question they don't seem to bother in looking for sizes the staff there is not helpful at all!Product: Lovely jumper, it's all in the little details like the fringe what makes a classic blue jumper to stand out.
Service rating : Great communications, timing and deliveryProduct: Lovely duvet - slight smell of the feathers but I think you would have that with any feather duvet.
Service rating : Ex cellentProduct: Top quality
Service rating : N/AProduct: Lovely shoes but sadly too wide for me, they had to be returned. I was disappointed that they would not be refunded if lost in transit even with proof of postage so had to physically take them back to a shop.
Service rating : I wasn't st home when courier tried to deliver goods (3times). It was returned to WC who contacted me re re- delivery which was done without incident. Many thanksProduct: Gift
Service rating : Ordered on line and goods received quickly.Product: Lovely jumper which I will wear often. Good shape and quality.
Service rating : I needed to phone customer services as I wasn't sure my online order went through. All ever, very efficient service.Product: All as expected. very good quality. Bought for my daughter for university as she loved the pattern, and as a student, the price in the sale was affordable for her.
Products excellently packed so no spillages, speedy delivery and easy to track. Would recommend.
Service rating : Quick and efficient serviceProduct: Clear why this cardigan had been marked down. Nice at the back but hangs very awkwardly at front due to the neck being stitched down at the back and the front looks very odd.
Service rating : The staff at shop in Winchester really went out of their way to give me the best possible service, I was really impressed.Product: Smells amazing
Service rating : Easy to order on line. Promt delivery and well packaged.Product: I have put this item away for my granddaughter's birthday, but it looks really beautiful, soft and well made.
Service rating : Sheets were great and delivered on timeProduct: Love them very comfortable and fitted
Service rating : Always goodProduct: Lovely top but fabric more like that of underwear
Poor quality in materials and shape ofjumper. needed to send back Bought one for me and one foe My d-in-l. who very much agreed.
also very annoyed at the postal cost of sending it back as I could not get it to a shop in time. Will not use again and will pass on to friends my dissappointment.
Service rating : I email B2B with my order. Olivia is always very prompt and helpful in sending through the proforma invoice so that I can pay online. I cannot fault the service in any way.Product: The best fragrance ever!!
Service rating : Very happy.Product: Very happy.
Found what I was looking for easily. Delivery was very fast as well.
Service rating : Helpful staffProduct: Good quality product
Service rating : I ordered some beach towels in the sale on the website, really to do. The towels came quickly, excellent customer service.
Well done The White Company.Product: My towels are gorgeous, soft and luxurious, quality exceptional as usual, The White Company always sell the top of the range.
Service rating : 2 items were missing from my order, rang and customer service sent them out to meProduct: The original purchase was missing from my order