The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 125001 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
45 Minute(s) ago

Easy Iron Egyptian Cotton Fitted Sheet

  • Customer also reviewed:
  • Jersey Shirt Dress
Service
Product

Good comms and timely delivery

No Comment
47 Minute(s) ago

Velvet Ballet Slippers

  • Customer also reviewed:
  • Seychelles Hand & Nail Gift Set
  • Wild Sage Diffuser
Service
Product

Service rating : .n
Product: N

No Comment
50 Minute(s) ago

Antibes Bath Mat

  • Customer also reviewed:
  • Cable Pom-Pom Bobble Hat
  • Wool-Silk Cold Dyed Scarf
Service
Product

Service rating : Excellent service and fast delivery. Rather pleased!
Product: High quality and nice colour. Rather pleased!

No Comment
52 Minute(s) ago

Canadian Down Duvet 10.5 Tog

Service
Product

Service rating : Ordered on Sunday. Arrived on Tuesday.
Product: Love this duvet. Soft and perfect tog.

No Comment
1 Hour(s) ago

Sheepskin Pouch

Service
Product

Service rating : Very good service as always. Seemed to be an enormous amount of packaging for a small pouch.
Product: Such a lovely pouch, I absolutely love it! Looks good and the perfect size!

No Comment
1 Hour(s) ago

Mini Crackle Leather Bag

Service
Product
Latest
Service
Product

Service rating : Service and delivery was excellent
Product: I like the shape of the bag but I think the sparkly treated leather looks a bit cheap

21-Jan-2018
Ok

Read more
No Comment
1 Hour(s) ago

Easy Iron Egyptian Cotton Flat Sheet

Service
Product

Service rating : On line & in store, service at its best
Product: Pure luxury

No Comment
1 Hour(s) ago

2in1 Active T-Shirt & Vest Top

Service
Product

Service rating : Excellent
Product: Very smart and stylish. Perfect for yoga and pilates

No Comment
1 Hour(s) ago

Floating Heart Necklace

Service
Product

Service rating : As always quick delivery well packaged excellent products all as expected
Product: Beautiful product. Too expensive for quality if bought at full price but as it was in the sale I was extremely happy with it. Well packaged

No Comment
1 Hour(s) ago

Floating Heart Necklace

  • Customer also reviewed:
  • Relaxed Sparkle Top (5-12yrs)
  • Garland Floral Pyjamas
  • etc.
Service
Product

Service rating : please use less plastic packaging.
Product: Brought as a gift.

No Comment
1 Hour(s) ago

Garland Floral Pyjamas

Service
Product

Very fast delivery. Thanks

No Comment
1 Hour(s) ago

Snowman Embroidery pyjamas

Service
Product

Service rating : Multiple orders should be shipped together,thus one postal charge! One package arrived stained,smelling of coffee, not even a partial refund offered when I complained.
Product: Very good,

No Comment
1 Hour(s) ago

Brompton Boyfriend Jeans

Service
Product

Service rating : Arrived promptly
Product: This is the second pair of these jeans I have, the fit is great and the quality excellent.

No Comment
1 Hour(s) ago

10.5 TOG - AUTUMN DUVET

  • Customer also reviewed:
  • Luxury Anti-Allergy Mattress Protector
Service
Product

I tried to return the duvet in store as I realised that I already had a winter duvet. However the staff refused to accept it as I had opened the packaging to check the duvet

No Comment
1 Hour(s) ago

Classic Hydrocotton Towel

Service
Product

Great delivery service

No Comment
2 Hour(s) ago

Double Row Cord Housewife Pillowcase - Set of 2

Service
Product

Service rating : Delivered within two days.
Product: Very pleased with the quality.

No Comment
2 Hour(s) ago

Rosebud Ruffle Pillowcase & Duvet Cover Set

  • Customer also reviewed:
  • Tractor Print Pyjamas (1-12yrs)
  • Cashmere Votive Candle
Service
Product

Service rating : Great communication. Fast service for delivery. Amazing packaging!
Product: Fantastic quality, really comfortable and well made. Gorgeous print

No Comment
2 Hour(s) ago

Sheepskin Pouch

Service
Product

Service rating : Always excellent service
Product: Fabulous quality as always

No Comment
2 Hour(s) ago

Drawstring Waist Dress

  • Customer also reviewed:
  • Mustique Hand Wash
Service
Product

Service rating : Really quick delivery and was kept up to date by email all the time
Product: Lovely floaty dress, perfect for holidays or garden parties

No Comment
2 Hour(s) ago

Luxury Anti-Allergy Mattress Protector

  • Customer also reviewed:
  • Cashmere Onesie
Service
Product

Service rating : The White Company has alsways been great it’s the service from the delivery company here in Italy is the problem.
Product: Great replacements for other white company ones I’ve had which have lasted very well.

Read more
Good Morning, thank you for your feedback about the couriers in Italy. I have fed this back to the appropriate team.

Thanks, Chris
2 Hour(s) ago

Perfect White Quilt

Service
Product

Service rating : Very quick and no problems
Product: Beautiful quilt

No Comment
2 Hour(s) ago

Symons Skinny Jeans - 30"

  • Customer also reviewed:
  • Eltham Fitted Sheet
  • Eltham Duvet Cover
  • etc.
Service
Product

Service rating : Quick delivery and well packaged
Product: Nice jeans but just not as good as the similarly named ones from a couple of seasons ago - they were 99% cotton, 1% elastane and retained their shape/had a better fit than this fabric combo. Also the sizing is very generous - I’m usually 26/27 inch in other brands but the size 6(24 inch) in these are coming up a bit big.

Read more
No Comment
2 Hour(s) ago

Genoa Oxford Pillowcase

  • Customer also reviewed:
  • Genoa Duvet Cover
  • Genoa Flat Sheet
Service
Product

Fast delivery

No Comment
2 Hour(s) ago

Luxury Anti-Allergy Mattress Protector

  • Customer also reviewed:
  • Luxury Anti-Allergy Pillow Protector
Service
Product

Good

No Comment
2 Hour(s) ago

Garland Floral Pyjamas

  • Customer also reviewed:
  • Brushed Heart Flannel Pyjama Bottoms
Service
Product

Service rating : The next day there was a 10% offer and I wanted to let them know. Being busy I assumed they’d discount the difference - I contacted after receiving the products and they sent me a ecard with 3.64 I wrote and said I didn’t want that -bad customer experience
Product: No mstching top - I’d didnt realise ... after the shop i end to look and it wasn’t there

Read more
Good Morning, thank you for your feedback. I have emailed you about the discount.

Thanks, Chris
3 Hour(s) ago

Eltham Oxford Pillowcase

  • Customer also reviewed:
  • Eltham Duvet Cover
Service
Product

Service rating : Easy ordering service and order arrived quickly
Product: .

No Comment
3 Hour(s) ago

Unisex Cotton Classic Robe

  • Customer also reviewed:
  • Highland Escape Votive Candle
Service
Product

Service rating : Outstanding quality, delivered earlier than stated, beautifully packaged.
Product: So soft and wonderfully comfortable!

No Comment
3 Hour(s) ago

Ceramic Round Large Plate

  • Customer also reviewed:
  • Winter Botanical Large Pillar Candle
Service
Product

Service rating : Easy use of ordering and kept up to date with delivery
Product: ceramic dish/plate ideal for it to be placed on

No Comment
3 Hour(s) ago

Gingham Comforter

  • Customer also reviewed:
  • Jingles Reindeer Face Jumper (2-6yrs)
Service
Product

Service rating : I had to return an item which was dealt with speedily and without question
Product: It wasn't suitable for my exact needs but a very lovely product otherwise

No Comment
3 Hour(s) ago

Men's Pocket Henley

Service
Product

Service rating : Very good
Product: Excellent

No Comment
4 Hour(s) ago

Pantry Large Glass Jar

Service
Product

Beautifully gift wrapped item. Fast delivery. Extremely well packaged. A first class service.

No Comment
5 Hour(s) ago

Easy Iron Egyptian Cotton Oxford Pillowcase - Single

  • Customer also reviewed:
  • Easy Iron Egyptian Cotton Duvet Cover
  • Easy Iron Egyptian Cotton Fitted Sheet
  • etc.
Service
Product

Service rating : Quick and kept me informed
Product: Great quality

No Comment
6 Hour(s) ago

Zip Detail Jersey Joggers

Service
Product

Service rating : All good
Product: These were the wrong size for me but I exchanged them in the Brighton store, no problem.

No Comment
6 Hour(s) ago

Unisex Cotton Classic Robe

Service
Product

Service rating : Ordered robe and was delivered within two days.
Product: Love my robe, fits well and really warm.

No Comment
7 Hour(s) ago

Velvet Ballet Slippers

Service
Product

Service rating : Fantastic service,rapid delivery, great price
Product: Excellent quality.

No Comment
8 Hour(s) ago

Side Zip Curve Hem Jumper

  • Customer also reviewed:
  • Cotton Large Storage Bag
  • Farmyard Pillowcase
Service
Product

Service rating : Fast and efficient.
Product: As always, good quality though expensive.

No Comment
10 Hour(s) ago

Fir Tree Candle

  • Customer also reviewed:
  • Highland Escape Candle
  • Winter Silver Candle With Lid
  • etc.
Service
Product

Service was great

No Comment
10 Hour(s) ago

Kimbo Sleepsuit & Bib Set

  • Customer also reviewed:
  • Kimbo Booties
Service
Product

Service rating : I still haven’t received my products.
Product: I am still yet to receive my products.

Read more
Good Morning, It is disappointing to learn that the order has not arrived. I have emailed you with the tracking details and the information about the collection from the local post.

Thanks, Chris
10 Hour(s) ago

Crystal Button Cardigan

Service
Product

Service rating : Good service. Arrived in time specified.
Product: Lovely cardigan, very pleased

No Comment
10 Hour(s) ago

Round The Garden Quilt

  • Customer also reviewed:
  • Foldable Bunny Basket - Set of 4
  • Shola Fairy Pillowcase
  • etc.
Service
Product

Service rating : So delighted that you now deliver to little old NZ as I really missed shopping in store when we came here!
Product: A really beautiful addition to my little girls bedroom and practical as can be washed and tumbled too.
Lovely to find a pretty quilt in cotbed size.

No Comment
11 Hour(s) ago

Rosebud Ruffle Pillowcase & Duvet Cover Set

  • Customer also reviewed:
  • Glow In The Dark Star Pyjamas
Service
Product

Service rating : Spot on!
Product: Love love love

No Comment
12 Hour(s) ago

Leather Flat Tassel Sandals

Service
Product

Service rating : Excellent service delivered within a couple of days from purchase
Product: Present for my wife she was happy with the quality of the sandals especially as they were a knock down price

No Comment
12 Hour(s) ago

Jersey Shirt Dress

Service
Product

Service rating : Very good service but over packaged
Product: Looked much better on than hanging in shop

No Comment
15 Hour(s) ago

Garland Floral Pyjamas

  • Customer also reviewed:
  • Spot & Stripe Pyjamas - Set Of 2 (1-12yrs)
  • Tractor Print Pyjamas (1-12yrs)
Service
Product

Very quick

No Comment
15 Hour(s) ago

Seychelles Tealights - Set of 12

  • Customer also reviewed:
  • Seychelles Refresher Oil
  • Skye Medium Lantern
  • etc.
Service
Product

Service rating : Lovely products and quick delivery as usual. One item was broken on delivery, but after a quick call to customer services I received a replacement for free the following day, so excellent customer service.
Product: One of the best selling fragances for a reason, always smells lovely and great in tealight form.

Read more
No Comment
16 Hour(s) ago

Men's Merino Collar Sweater

  • Customer also reviewed:
  • Leather Travel Clock
  • Silver Trinket Box
Service
Product

Service rating : WELL PACKAGED AND ARRIVED IN GOOD TIME
Product: FITS WELL AND MATERIAL EXCELLENT. ONLY ONE SMALL ISSUE IS THAT THE COLLAR SEAM HAS BEEN COVERED WITH A DARK GREY PIECE OF FABRIC. WOULD HAVE BEEN BETTER IF THIS HAD BEEN LIGHT GREY (THE SAME AS THE JUMPER) ESPECIALLY AS TIS IS AN OPEN COLLAR DESIGN. WILL KEEP DUE TO PRICE

Read more
No Comment
17 Hour(s) ago

Colour Border Towel

Service
Product

Service rating : Struggled to find the PIN number on my gift card when ordering on line and ended up phoning - spoke to a very helpful lady but should be clear on the website where to fine the PIN number. Delivery was very prompt then
Product: Very good quality towels, beautifully soft. Very pleased with them

Read more
No Comment
17 Hour(s) ago

Sparkle Stripe Knitted Scarf

  • Customer also reviewed:
  • Monochrome V-Neck Jumper
Service
Product

Service rating : High quality products delivered in good time.
Product: Lovely! Soft and warm; my current favourite.

No Comment
18 Hour(s) ago

Beaded Star Ultimate Christmas Decoration

  • Customer also reviewed:
  • Artisan Stoneware Serving Platter
Service
Product

Service rating : Always top notch
Product: Bought in the sale, ready for next year, beautiful!!

No Comment
18 Hour(s) ago

Ashville Oxford Pillowcase

Service
Product

Service rating : The goods reached my friend quickly and the bill came to me as I wished
Product: Your sheets are always the best

No Comment