The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 110676 Customer Reviews

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
17 Minute(s) ago

Kimbo Print Sleepbag

  • Customer also reviewed:
  • Kimbo And Indy Musical Mobile
Service
Product

Service rating : Products arrived in good time and very packaged! I personally can't justify the prices unless I have a discount code!
Product: Good quality product

No Comment
1 Hour(s) ago

Glass Jewellery Tray

  • Customer also reviewed:
  • Antibes Bath Mat
  • Lime & Bay Mini Home Scenting Set
Service
Product

Service rating : Good
Product: Looks great in my new bathroom

No Comment
2 Hour(s) ago

200 Thread Count Egyptian Cotton Duvet Cover

  • Customer also reviewed:
  • 200 Thread Count Egyptian Cotton Oxford Pillowcase - Single
  • Fresh Fig Diffuser
  • etc.
Service
Product

Service rating : Prompt delivery
Product: Feels great next to your skin, washes well, minimal ironing

No Comment
3 Hour(s) ago

Stripe Kimbo Sleepbag

  • Customer also reviewed:
  • Kimbo Blanket & Hat Set
Service
Product

Service rating : Very good ��
Product: My daughter just loves it

No Comment
4 Hour(s) ago

Metallic Espadrille Wedges

  • Customer also reviewed:
  • Wrap Around Sandals
  • Superga Plimsolls
Service
Product

Good delivery but very disappointed with the returns process - very expensive to return stock. Process behind the times. Will not order clothes or footwear again that need trying on.

No Comment
4 Hour(s) ago

Ceramic Bottle Lamp Small White/Grey,One Size

Service
Product

Service rating : Very helpful service
Product: It's perfect

No Comment
4 Hour(s) ago

Chiltern Thin Metal Round Mirror

Service
Product

Service rating : incorrect delivery time stated. Was not 3-5 days as per the product description it is not here yet as the right delivery time is more 3-5 weeks not days!
Product: incorrect delivery time stated. Was not 3-5 days as per the product description it is not here yet as the right delivery time is more 3-5 weeks not days!

Read more
No Comment
4 Hour(s) ago

Connaught Oxford Pillowcase

  • Customer also reviewed:
  • Havaianas Flip Flops
  • Spa Restore Diffuser
  • etc.
Service
Product

Arrived- on second attempt delivery - in time for my daughter's birthday.
She was very happy with all the items.

No Comment
5 Hour(s) ago

Easy-Care Cotton Duvet Cover

  • Customer also reviewed:
  • Easy-Care Cotton Fitted Sheet
Service
Product

Service rating : Easy to order on line, goods come really quickly, great service
Product: Good quality especially for the price, this is a repeat order as I was so pleased with the first which was bought over a year ago

No Comment
6 Hour(s) ago

Drape Swing T-Shirt

Service
Product

Service rating : reliable products, easy website, quick service
Product: good basic staple and decent price, particularly with 20% off

No Comment
9 Hour(s) ago

Utility Chinos

  • Customer also reviewed:
  • Seychelles Diffuser Refill
Service
Product

Service rating : Excellent speedy reply to query
Product: Great fit and very comfortable. Only gripe would be they are not blue but steel grey!

No Comment
10 Hour(s) ago

Brompton Boyfriend Jeans

Service
Product

Service rating : Easy ordering and speedy delivery
Product: I love the Jeans but every colour seems to be a differfent size and leg length! Have tried white (in sale - size 6 & 8) which come up very small - Size 8 were good fit but just too short. Indigo full price size 6 (I had tried size 8 in store and were too big) were still bit big although had they been longer I would have kept them. Bought a grey pair in store (size 8!) and they were perfect length and higher rise ... just wanted the same fit in a different colour.

Read more
No Comment
10 Hour(s) ago

Petersham Oxford Pillowcase

  • Customer also reviewed:
  • Petersham Duvet Cover
Service
Product

Service rating : Delivery arrived as expected, but way too much packaging and junk mail leaflets
Product: They're way too big - not as described, standard pillow sizes

No Comment
10 Hour(s) ago

Animal Stacker

  • Customer also reviewed:
  • Safari Baby Gift Set
  • Gift box
Service
Product

Service rating : Very good
Product: Very good

No Comment
10 Hour(s) ago

Luxury Brompton Hypnos Mattress

  • Customer also reviewed:
  • Drawer Divan
Service
Product
Latest
Service
Product

Service rating : Assistant was very hepful
Product: Can't comment as the goods have not yet been delivered

29-Apr-2017
Wants a comment about service but won't let me

Read more
No Comment
10 Hour(s) ago

Jellycat Medium Silver Bashful Bunny

  • Customer also reviewed:
  • Gift box
Service
Product

Superb customer service.

No Comment
11 Hour(s) ago

NOAH'S ARK

Service
Product

White company cancelled the first order I placed. Managed to switch it to an alternative when I asked but took a long time and had to be checked by more than 1 person to do it.

No Comment
11 Hour(s) ago

Spindle Back Chair - Set of 2

Service
Product

Service rating : Prompt efficient service
Product: So far so good!

No Comment
11 Hour(s) ago

Linen Shirt Dress

  • Customer also reviewed:
  • Jersey Shirt Dress
Service
Product

Service rating : Using Hermes as a carrier lets The White Company down. Other companies use DPD For free delivery but they insist on using Hermes in an attempt to make you pay for delivery with DPD. I received two orders from Ugg before I received my White Company order and they were placed days afterwards. Customer services never ring you back or keep you updated with emails. It's a real shame and does put you off ordering from them.
Product: Far too large, it was like a sack.

Read more
No Comment
12 Hour(s) ago

Multi Spot Pillowcase & Duvet Set

  • Customer also reviewed:
  • Lime & Bay Signature Candle
Service
Product

Fast efficient service

No Comment
12 Hour(s) ago

BERTIE CB QUILT Blue, Cot Bed

Service
Product

Excellent service!

No Comment
12 Hour(s) ago

Cecina Beach Towel

Service
Product

Service rating : Placing the order with The White Company was fine, however I was very disappointed in the delivery service. Whilst I did track my order at no time was I told which day it would arrive. Out when it arrived and the parcel was thrown over a 6ft high gate onto our drive. The parcel had two fragile labels on it. Also, the delivery company stated that they had placed it in an outside building - not so. Thank goodness it was a fairly dry day.
Product: These are a gift, so I have had no feedback yet.

Read more
No Comment
12 Hour(s) ago

Bear Face Blanket, Hat & Mitt Set

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Fairly easy site navigation and good delivery
Product: Great design finish and quality

No Comment
12 Hour(s) ago

Unisex Classic Robe

  • Customer also reviewed:
  • Microfibre Topper
  • Super-Soft Ultra Wash Duvet
Service
Product

Service rating : Easy to use website, kept up to date on delivery. Prompt delivery.
Product: Excellent quality and good weight to this robe.

No Comment
13 Hour(s) ago

Wrap Front Maxi Dress

Service
Product

Service rating : Service in Norwich is always helpful and charming
Product: Ordered this item online and it arrived completely scrunched up and creased.
It was way too hiwaisted but a nice design for someone with tiny bosoooooms!

No Comment