Luxury bed linen, bedding and quality home accessories
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Good comms and timely delivery
Service rating : .nProduct: N
Service rating : Excellent service and fast delivery. Rather pleased!Product: High quality and nice colour. Rather pleased!
Service rating : Ordered on Sunday. Arrived on Tuesday.Product: Love this duvet. Soft and perfect tog.
Service rating : Very good service as always. Seemed to be an enormous amount of packaging for a small pouch.Product: Such a lovely pouch, I absolutely love it! Looks good and the perfect size!
Service rating : Service and delivery was excellentProduct: I like the shape of the bag but I think the sparkly treated leather looks a bit cheap21-Jan-2018Ok
Service rating : On line & in store, service at its bestProduct: Pure luxury
Service rating : ExcellentProduct: Very smart and stylish. Perfect for yoga and pilates
Service rating : As always quick delivery well packaged excellent products all as expectedProduct: Beautiful product. Too expensive for quality if bought at full price but as it was in the sale I was extremely happy with it. Well packaged
Service rating : please use less plastic packaging.Product: Brought as a gift.
Very fast delivery. Thanks
Service rating : Multiple orders should be shipped together,thus one postal charge! One package arrived stained,smelling of coffee, not even a partial refund offered when I complained.Product: Very good,
Service rating : Arrived promptlyProduct: This is the second pair of these jeans I have, the fit is great and the quality excellent.
I tried to return the duvet in store as I realised that I already had a winter duvet. However the staff refused to accept it as I had opened the packaging to check the duvet
Great delivery service
Service rating : Delivered within two days.Product: Very pleased with the quality.
Service rating : Great communication. Fast service for delivery. Amazing packaging!Product: Fantastic quality, really comfortable and well made. Gorgeous print
Service rating : Always excellent serviceProduct: Fabulous quality as always
Service rating : Really quick delivery and was kept up to date by email all the timeProduct: Lovely floaty dress, perfect for holidays or garden parties
Service rating : The White Company has alsways been great it’s the service from the delivery company here in Italy is the problem.Product: Great replacements for other white company ones I’ve had which have lasted very well.
Service rating : Very quick and no problemsProduct: Beautiful quilt
Service rating : Quick delivery and well packagedProduct: Nice jeans but just not as good as the similarly named ones from a couple of seasons ago - they were 99% cotton, 1% elastane and retained their shape/had a better fit than this fabric combo. Also the sizing is very generous - I’m usually 26/27 inch in other brands but the size 6(24 inch) in these are coming up a bit big.
Service rating : The next day there was a 10% offer and I wanted to let them know. Being busy I assumed they&rsquo;d discount the difference - I contacted after receiving the products and they sent me a ecard with 3.64 I wrote and said I didn’t want that -bad customer experienceProduct: No mstching top - I&rsquo;d didnt realise ... after the shop i end to look and it wasn&rsquo;t there
Service rating : Easy ordering service and order arrived quicklyProduct: .
Service rating : Outstanding quality, delivered earlier than stated, beautifully packaged.Product: So soft and wonderfully comfortable!
Service rating : Easy use of ordering and kept up to date with deliveryProduct: ceramic dish/plate ideal for it to be placed on
Service rating : I had to return an item which was dealt with speedily and without questionProduct: It wasn't suitable for my exact needs but a very lovely product otherwise
Service rating : Very goodProduct: Excellent
Beautifully gift wrapped item. Fast delivery. Extremely well packaged. A first class service.
Service rating : Quick and kept me informedProduct: Great quality
Service rating : All goodProduct: These were the wrong size for me but I exchanged them in the Brighton store, no problem.
Service rating : Ordered robe and was delivered within two days.Product: Love my robe, fits well and really warm.
Service rating : Fantastic service,rapid delivery, great priceProduct: Excellent quality.
Service rating : Fast and efficient.Product: As always, good quality though expensive.
Service was great
Service rating : I still haven’t received my products.Product: I am still yet to receive my products.
Service rating : Good service. Arrived in time specified.Product: Lovely cardigan, very pleased
Service rating : So delighted that you now deliver to little old NZ as I really missed shopping in store when we came here!Product: A really beautiful addition to my little girls bedroom and practical as can be washed and tumbled too.
Lovely to find a pretty quilt in cotbed size.
Service rating : Spot on!Product: Love love love
Service rating : Excellent service delivered within a couple of days from purchaseProduct: Present for my wife she was happy with the quality of the sandals especially as they were a knock down price
Service rating : Very good service but over packagedProduct: Looked much better on than hanging in shop
Service rating : Lovely products and quick delivery as usual. One item was broken on delivery, but after a quick call to customer services I received a replacement for free the following day, so excellent customer service.Product: One of the best selling fragances for a reason, always smells lovely and great in tealight form.
Service rating : WELL PACKAGED AND ARRIVED IN GOOD TIMEProduct: FITS WELL AND MATERIAL EXCELLENT. ONLY ONE SMALL ISSUE IS THAT THE COLLAR SEAM HAS BEEN COVERED WITH A DARK GREY PIECE OF FABRIC. WOULD HAVE BEEN BETTER IF THIS HAD BEEN LIGHT GREY (THE SAME AS THE JUMPER) ESPECIALLY AS TIS IS AN OPEN COLLAR DESIGN. WILL KEEP DUE TO PRICE
Service rating : Struggled to find the PIN number on my gift card when ordering on line and ended up phoning - spoke to a very helpful lady but should be clear on the website where to fine the PIN number. Delivery was very prompt thenProduct: Very good quality towels, beautifully soft. Very pleased with them
Service rating : High quality products delivered in good time.Product: Lovely! Soft and warm; my current favourite.
Service rating : Always top notchProduct: Bought in the sale, ready for next year, beautiful!!
Service rating : The goods reached my friend quickly and the bill came to me as I wishedProduct: Your sheets are always the best
Service rating : Service excellent as usual.Product: The silver was too shiny, bad the candle look cheap. If it wasn't so shiny I would have loved it!
Website could be a little easier to use if you are looking for an individual sheet, or pillow case, rather than a set.
Service rating : Quick delivery and beautifully packaged. Such a nice changeProduct: Lovely dress. Fits beautifully and has some stretch in it too! Very nice quality and I’m sure it will be a pleasure to wear.
Service rating : Super speedy delivery pack lovely.Product: My eye skin had a Moore youthful look.
Service rating : Ordered online for delivery to France, order came swiftly, in a few days, all in
perfect orderProduct: Love the jumper...
Easy to order & really fast delivery
Service rating : Always great service from The White Company, thats why i keep returning again and again.Product: Great product, i always save up and buy my silver frames from The White Company, such a quality item, never tarnishes , so worth the money - shame they are never in the sale though :- (
Service rating : I don’t think you make using gift voucher purchases as easy as it could be. I had 3 & had to phone customer services , which took ages & was told the vouchers could be used in 3hrs.. It actually took 24hrs.Product: Excellent quality & well built. Just one niggle ,I don’t like the fact you can see all the screw heads.. What a shame you don’t enclose screw covers.. ( even ikea does that!!) But overall very pleased with product...
Returns are not free and getting to store to return the items that didn’t fit isnt conventient
Service rating : Always receive amazing service.Product: We love this so much I am going to order another set today!
Service rating : Order arrived promptly, beautifully packagedProduct: Feels very soft, true to size, ends shortly below waist. Looks good with shirt underneath
Service rating : Superb service thanksProduct: Love the lights have put them away until next year
Service rating : The order and delivery process worked very well, but one item was too big and it cost me £7 to return, I think returns should be freeProduct: Returned as too big
Service rating : My order arrived in the time given, excellent service & was packaged securely and arrived safely.Product: Love the bedding i ordered however am gutted there are no matching curtains to go with bedding sets.
Service rating : Easy to purchase. Bought two suits for two babies but annoyingly couldn’t make an option to get them gift wrapped separatelyProduct: Absolutely fabulous quality and will look amazing
Service rating : Quick to arrive and well packaged.Product: Feels far superior to my previous feather filled duvet.great value for money.
Service rating : Excellent service, arrived on time well packaged.Product: Well made and good quality
Service rating : Your staff were uniformly helpful and efficient but carrier Hermes three times claimed to have called but did not. Eventually you sent a replacement by another carrier and on the same day Hermes sent a different driver who found the house easily. You then generously told me to keep both! So good in the end.Product: Looks very good and we have had no problems with your products in the past. Almost a second topper.
Service rating : Prompt delivery in sustainable packaging. Thank you.Product: A nicely fitting, nicely made product. Thank you! My only small complaint is the detailing below the crotch, where the inner leg pattern is briefly taken out, to allow I assume for extra flesh on the upper inside of large thighs. This looks a bit odd in silhouette.
Service rating : Communications from time of ordering via web or customer services , delivery estimates then actual have been excellent over each of several orders . Quality of orders received is exceptional - as one expects fro The ( Little ) White Co - that’s why we keep coming backProduct: As above - quality excellent - grandson born 4/01/18 looks brilliant in it !
Delayed delivery and poor customer handling. Will not recommend
Service rating : Swift and efficient arrived sooner than I thought.Product: Lovely soft fabric very comfortable
Service rating : Very prompt deliveryProduct: As expected
Feel lovely to sleep on
Service rating : Had a few problems to start with as wanted to use 2 gift tokens for 1 purchase on line but got there eventually after a few phone calls.Product: I love my pom-pom scarf, it looks really classy and had nice comments. It is so soft, warm and cosey and don't want to take it off! I was lucky to buy in the sale but on the expensive side full price. Definitely recommend buying.
Service rating : very fastProduct: as expected
Service rating : Good customer serviceProduct: Good quality product20-Jan-2018Good website
Service rating : excellent prompt service as alwaysProduct: Lovely colour, slightly on the large side on size but a versatile piece for any time.
Service rating : As extra large all sold out on website, assumed they came up small so ordered a large, it was huge! Had to exchange at only branch that had a medium in stock (still big but just right for snuggling in winter) which was Marylebone. Anna (namesake) assistant was brilliant, no qualms, quick exchanged, went browsing and love the bed linen so a discount code? Lol, don't ask, don't get!Product: A post Christmas treat to myself, lovely quality and rich colour.
Service rating : Quick & EasyProduct: Just wonderful!
Service rating : Service and delivery are always good.Product: Slightly tight around the arm are.
I bought two 250 ml bottles of products. They were securely wrapped in a bubblewrap cover which protected them well. So WHY were they then packed in a cardboard box measuring approximately 3ft by 2ft and filled up with a huge amount of plastic airpockets? The waste was shocking and I shall not order from this company again.
Service rating : As always....Product: Brilliant value, bought in the sale...perfect pencil case!
Service rating : 2 items came in a huge box. No return envelope??!Product: Poor quality, bad stitching. Not kept but returned
Service rating : Quick and easyProduct: Fits beautifully
The White Company was very efficient but their courier Hermes was hopeless and didn't deliver for days on end and told lies saying they had tried to deliver but no one was in - which was untrue. Have an order outstanding at the moment let's see what happens. If bad won't use White Company again.
Service rating : Fast free delivery in very sturdy box.Product: Loved these pyjamas, can't wait to see my grandchildren in them.
Service rating : Brilliant. Prompt delivery well packaged and no issues when I had to return something. Highly recommendProduct: Lovely colour and quality
Reliable, prompt service.
Very easy to order on line and get delivery to s friend for birthday gift
Service rating : Efficient service.Product: As always lovely bedding
Service rating : Helpful and no delay phoning order through.Product: Bought as a present but the recipient is delighted.
Service rating : Fast deliveryProduct: Beautiful block print cushion covers
Was simple quick and effective
Service rating : Very good service I ordered my Vase on line & it arrived three days later ..Product: When my glass footed vase arrived I was thrilled it’s gorgeous & very happy as I bought it in the sale so a bargain !!! It looks fabulous on my dining table with White roses in Thank you White Company .. Jacqui Jones
Very helpful when i ordered by phone and drluvered as organised.
Service rating : GoodProduct: Very pretty, was looking for something not too pink! Has a Liberty style feel to the pattern! Adorable.
Service rating : Quick deliveryProduct: Wonderful duvet set - great style and quality
Service rating : Delivered within a couple of days from orderProduct: This was a birthday gift but the recipient loved it
Communication was great, products well packaged and arrived quickly.
Service rating : Very speedy service and so efficient.Product: I love it - so soft!