The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 110677 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
17 Minute(s) ago

Kimbo Print Sleepbag

  • Customer also reviewed:
  • Kimbo And Indy Musical Mobile
Service
Product

Service rating : Products arrived in good time and very packaged! I personally can't justify the prices unless I have a discount code!
Product: Good quality product

No Comment
1 Hour(s) ago

Glass Jewellery Tray

  • Customer also reviewed:
  • Antibes Bath Mat
  • Lime & Bay Mini Home Scenting Set
Service
Product

Service rating : Good
Product: Looks great in my new bathroom

No Comment
2 Hour(s) ago

200 Thread Count Egyptian Cotton Duvet Cover

  • Customer also reviewed:
  • 200 Thread Count Egyptian Cotton Oxford Pillowcase - Single
  • Fresh Fig Diffuser
  • etc.
Service
Product

Service rating : Prompt delivery
Product: Feels great next to your skin, washes well, minimal ironing

No Comment
3 Hour(s) ago

Stripe Kimbo Sleepbag

  • Customer also reviewed:
  • Kimbo Blanket & Hat Set
Service
Product

Service rating : Very good ��
Product: My daughter just loves it

No Comment
4 Hour(s) ago

Metallic Espadrille Wedges

  • Customer also reviewed:
  • Wrap Around Sandals
  • Superga Plimsolls
Service
Product

Good delivery but very disappointed with the returns process - very expensive to return stock. Process behind the times. Will not order clothes or footwear again that need trying on.

No Comment
4 Hour(s) ago

Ceramic Bottle Lamp Small White/Grey,One Size

Service
Product

Service rating : Very helpful service
Product: It's perfect

No Comment
4 Hour(s) ago

Chiltern Thin Metal Round Mirror

Service
Product

Service rating : incorrect delivery time stated. Was not 3-5 days as per the product description it is not here yet as the right delivery time is more 3-5 weeks not days!
Product: incorrect delivery time stated. Was not 3-5 days as per the product description it is not here yet as the right delivery time is more 3-5 weeks not days!

Read more
No Comment
4 Hour(s) ago

Connaught Oxford Pillowcase

  • Customer also reviewed:
  • Havaianas Flip Flops
  • Spa Restore Diffuser
  • etc.
Service
Product

Arrived- on second attempt delivery - in time for my daughter's birthday.
She was very happy with all the items.

No Comment
5 Hour(s) ago

Easy-Care Cotton Duvet Cover

  • Customer also reviewed:
  • Easy-Care Cotton Fitted Sheet
Service
Product

Service rating : Easy to order on line, goods come really quickly, great service
Product: Good quality especially for the price, this is a repeat order as I was so pleased with the first which was bought over a year ago

No Comment
6 Hour(s) ago

Drape Swing T-Shirt

Service
Product

Service rating : reliable products, easy website, quick service
Product: good basic staple and decent price, particularly with 20% off

No Comment
9 Hour(s) ago

Utility Chinos

  • Customer also reviewed:
  • Seychelles Diffuser Refill
Service
Product

Service rating : Excellent speedy reply to query
Product: Great fit and very comfortable. Only gripe would be they are not blue but steel grey!

No Comment
10 Hour(s) ago

Brompton Boyfriend Jeans

Service
Product

Service rating : Easy ordering and speedy delivery
Product: I love the Jeans but every colour seems to be a differfent size and leg length! Have tried white (in sale - size 6 & 8) which come up very small - Size 8 were good fit but just too short. Indigo full price size 6 (I had tried size 8 in store and were too big) were still bit big although had they been longer I would have kept them. Bought a grey pair in store (size 8!) and they were perfect length and higher rise ... just wanted the same fit in a different colour.

Read more
No Comment
10 Hour(s) ago

Petersham Oxford Pillowcase

  • Customer also reviewed:
  • Petersham Duvet Cover
Service
Product

Service rating : Delivery arrived as expected, but way too much packaging and junk mail leaflets
Product: They're way too big - not as described, standard pillow sizes

No Comment
10 Hour(s) ago

Animal Stacker

  • Customer also reviewed:
  • Safari Baby Gift Set
  • Gift box
Service
Product

Service rating : Very good
Product: Very good

No Comment
10 Hour(s) ago

Luxury Brompton Hypnos Mattress

  • Customer also reviewed:
  • Drawer Divan
Service
Product
Latest
Service
Product

Service rating : Assistant was very hepful
Product: Can't comment as the goods have not yet been delivered

29-Apr-2017
Wants a comment about service but won't let me

Read more
No Comment
10 Hour(s) ago

Jellycat Medium Silver Bashful Bunny

  • Customer also reviewed:
  • Gift box
Service
Product

Superb customer service.

No Comment
11 Hour(s) ago

NOAH'S ARK

Service
Product

White company cancelled the first order I placed. Managed to switch it to an alternative when I asked but took a long time and had to be checked by more than 1 person to do it.

No Comment
11 Hour(s) ago

Spindle Back Chair - Set of 2

Service
Product

Service rating : Prompt efficient service
Product: So far so good!

No Comment
11 Hour(s) ago

Linen Shirt Dress

  • Customer also reviewed:
  • Jersey Shirt Dress
Service
Product

Service rating : Using Hermes as a carrier lets The White Company down. Other companies use DPD For free delivery but they insist on using Hermes in an attempt to make you pay for delivery with DPD. I received two orders from Ugg before I received my White Company order and they were placed days afterwards. Customer services never ring you back or keep you updated with emails. It's a real shame and does put you off ordering from them.
Product: Far too large, it was like a sack.

Read more
No Comment
12 Hour(s) ago

Multi Spot Pillowcase & Duvet Set

  • Customer also reviewed:
  • Lime & Bay Signature Candle
Service
Product

Fast efficient service

No Comment
12 Hour(s) ago

BERTIE CB QUILT Blue, Cot Bed

Service
Product

Excellent service!

No Comment
12 Hour(s) ago

Cecina Beach Towel

Service
Product

Service rating : Placing the order with The White Company was fine, however I was very disappointed in the delivery service. Whilst I did track my order at no time was I told which day it would arrive. Out when it arrived and the parcel was thrown over a 6ft high gate onto our drive. The parcel had two fragile labels on it. Also, the delivery company stated that they had placed it in an outside building - not so. Thank goodness it was a fairly dry day.
Product: These are a gift, so I have had no feedback yet.

Read more
No Comment
12 Hour(s) ago

Bear Face Blanket, Hat & Mitt Set

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Fairly easy site navigation and good delivery
Product: Great design finish and quality

No Comment
12 Hour(s) ago

Unisex Classic Robe

  • Customer also reviewed:
  • Microfibre Topper
  • Super-Soft Ultra Wash Duvet
Service
Product

Service rating : Easy to use website, kept up to date on delivery. Prompt delivery.
Product: Excellent quality and good weight to this robe.

No Comment
13 Hour(s) ago

Wrap Front Maxi Dress

Service
Product

Service rating : Service in Norwich is always helpful and charming
Product: Ordered this item online and it arrived completely scrunched up and creased.
It was way too hiwaisted but a nice design for someone with tiny bosoooooms!

No Comment
13 Hour(s) ago

Cotton Voile Pintuck Shirt

  • Customer also reviewed:
  • Seville Napkin - Set of 4
Service
Product

Service rating : very efficient delivery to italy
Product: good quality and style

No Comment
13 Hour(s) ago

200 Thread Count Egyptian Cotton Fitted Sheet

Service
Product

Service rating : Prompt delivery as always
Product: Super King sheet is not a good fit for a Superking bed, too big and hence not what I would actually call fitted so it rucks up in the night. Colour is a sort of pinky white which makes my lovely White Company duvet cover and pillowcases that I only bought a couple of months ago look a dull off white colour. Very disappointed and frustrated that I threw the packaging away otherwise it would be going back for sure.

Read more
Thank you for taking the time to provide us with your comments. I have contacted you directly regarding this and I look forward to hearing from you.

Thanks, Beckie
13 Hour(s) ago

White Geranium Hand Wash

  • Customer also reviewed:
  • Wild Sage Hand Wash
Service
Product

Service rating : Beautiful products, excellent packaging, swift delivery.
Product: Love this one - not too strong smelling but as with all White Company products a little goes a long way so very good value for money.

No Comment
14 Hour(s) ago

Linen Blend A Line Dress

Service
Product

Service rating : Delivered promptly
Product: Nice fit on the top Too wide at the hips and very long for a 5' 4"frame Just didn't look as good as it should for the cost sadly returned.

No Comment
14 Hour(s) ago

London Bus Stripe Pyjamas

  • Customer also reviewed:
  • Under The Sea All Over Print Pyjamas
  • Undersea Adventure Pyjamas (1-12yrs)
Service
Product

Service rating : Easy and effluent service
Product: Lovely fabric

No Comment
14 Hour(s) ago

Grey Linen Tufted Seat Pad

Service
Product

Service rating : Easy to order, arrived promptly.
Product: Great product, just as I expected from the website.

No Comment
14 Hour(s) ago

Wild Mint Diffuser

  • Customer also reviewed:
  • Hydrocotton Bath Mat
Service
Product

Service rating : No issues
Product: Gorgeous smell, makes whole house smell divine

No Comment
14 Hour(s) ago

Unisex Classic Robe

Service
Product

Service rating : No delivery date information provided throughout the online transaction whIch for me is crucial as I shop online to save time and I had to take time to look in the terms of sale
Product: Would have been excellent if the button for excellent had not duplicated it itself

No Comment
14 Hour(s) ago

Essential Vest

Service
Product
Latest
Service
Product

Service rating : Always a good very prompt service
Product: always a good very prompt service

29-Apr-2017
Good !

Read more
No Comment
14 Hour(s) ago

Picnic Champagne Flute

  • Customer also reviewed:
  • Spa Restore Diffuser
  • Wild Mint Hand Wash
Service
Product

Service rating : My order was delivered to a Collect store the following day.
Excellent service and excellent products.
Product: Bought these for our boat, look and feel nice and are quite weighty so less likely to be knocked over.

No Comment
15 Hour(s) ago

Jellycat Medium Silver Bashful Bunny

  • Customer also reviewed:
  • Gift box
Service
Product
Latest
Service
Product

Service rating : easy to deal with
Product: gift was received and much appreciated

29-Apr-2017
n/a

Read more
No Comment
15 Hour(s) ago

Wild Mint Diffuser

  • Customer also reviewed:
  • Cassis Diffuser
  • Fresh Fig Diffuser
  • etc.
Service
Product

Service rating : Good purchasing interface, realistic and accurate delivery.
Product: I'm a little disappointed! I've purchased this product a lot, as it's the scent that lives in my bathroom. However I'm concerned that with the change of bottle the contents have also been changed as the scent doesn't seem to be as strong or last when you turn the sticks over with this purchase. The liquid doesn't seem to cling to the reeds as with previous purchases, they just seem to dry out! So I'm turning them currently each day. I'm cassis (which is in the living room) has just ran out and I compared the reeds and there is considerable difference, the older cassis reeds are oily to the touch whereas my wild mint reeds aren't. I've had to add more plain/base/carrier oil to encourage it to stay attached to the reeds and thus promote the scent.

Read more
Thank you for taking the time to provide us with your comments. This is certainly not usual for us and I have contacted you personally so that we can resolve this. I look forward to hearing from you.

Thanks, Beckie
15 Hour(s) ago

Grey Linen Tufted Seat Pad

Service
Product

Service rating : always prompt and well packaged, website easy and easy to track
Product: lovely colour - bluey/grey and good heavy fabric. one of the few seat pads I've tried which is actually comfortable!

No Comment
15 Hour(s) ago

Hide & Seek Velour Romper

  • Customer also reviewed:
  • Embroidered Chambray Dress
  • Etta Floral Dress
  • etc.
Service
Product

I would consider the online shopping service as good. Could improve the returns functionality (in comparison to an OUTNET like service). I've also received a number of items damaged (one planter completely shattered). I'm not sure if this packaging in the factory, or the delivery driver, but often the white company boxes arrive slightly beaten up

Read more
No Comment
16 Hour(s) ago

Wild Sage Hand Wash

Service
Product

Service rating : Very quick
Product: Wonderful aroma

No Comment
16 Hour(s) ago

Cadiz Duvet Cover

  • Customer also reviewed:
  • 200 Thread Count Egyptian Cotton Deep Fitted Sheet
Service
Product

Service rating : Usual excellent service from White Company
Product: Sorry, but not.sure I would have bought this Duvet set had I seen it in one of your stores. I think it will be difficult to keep looking pristine. Hope I am wrong!

No Comment
16 Hour(s) ago

Easy-Care Cotton Fitted Sheet

  • Customer also reviewed:
  • Easy-Care Cotton Housewife Pillowcase
  • Easy-Care Cotton Oxford Pillowcase
  • etc.
Service
Product

Service rating : The products arrived very promptly
Product: Exactly that. They are easy care but feel and look good.

No Comment
20 Hour(s) ago

Sweet Heart Socks - Pack of 5

  • Customer also reviewed:
  • Cashmere Bedsocks
  • Essential Vest
Service
Product

Items arrived quickly

No Comment
22 Hour(s) ago

Sail Boat Romper

  • Customer also reviewed:
  • Whale Socks - Pack of 3
Service
Product

Service rating : Fast delivery, packaged well and excellent communication.
Product: Hasn't been worn yet but lovely quality and design.

No Comment
22 Hour(s) ago

Ercol Devon Bed

Service
Product

Service rating : Frequent email updates and quick response from customer service to a question pre delivery. Delivery company were first class.
Product: I like the design, the ease of assembly and the quality

No Comment
24 Hour(s) ago

Lime & Bay Diffuser

Service
Product

Service rating : Easy of order, speed of delivery, smart packaging and great products
Product: There is not a thing that smells better

No Comment
26 Hour(s) ago

Lounge Jersey Drape Front Cardigan

  • Customer also reviewed:
  • Essential Lace Trim Cami
Service
Product

Service rating : Always good quality
Product: Sorry returned as did not suit me

No Comment
26 Hour(s) ago

Unisex Hydrocotton Slippers

Service
Product

Service rating : Excellent
Product: The slippers are good but I still prefer the waffle slippers that were available in the past. I hope they will come back.

No Comment
26 Hour(s) ago

Cotton Slub V Neck T-shirt

  • Customer also reviewed:
  • Drape Swing T-Shirt
  • Cotton Slub Lace Trim Peplum Top
Service
Product

As always, first class

No Comment
27 Hour(s) ago

Wide Dobby Spot Tassel Scarf

Service
Product

Service rating : Arrived within 2 days, very prompt service
Product: Nice scarf, well finished, exactly what I wanted.

No Comment
28 Hour(s) ago

Ocean Tide Diffuser

  • Customer also reviewed:
  • Ocean Tide Signature Candle
  • Amalfi Hammam Towel
Service
Product

Service rating : Delivery quick and problem free. But I knew this anyway because I've used the White Company before.
Product: v. pleasant but not quite the 'ocean' aroma I was expecting!

No Comment
28 Hour(s) ago

Verveine Luxury Gift Set

Service
Product

Service rating : Very prompt delivery - ordered at 8pm delivered the next day.
Product: Purchased as a present and recipient loved it.

No Comment
29 Hour(s) ago

Hydrocotton Towels

Service
Product

Service rating : Prompt service at a reasonable cost
Product: Very good, high quality, product

No Comment
32 Hour(s) ago

Cassis Diffuser

Service
Product

Service rating : Always ways to improve
Product: Lasting better than candles

No Comment
32 Hour(s) ago

Faux Fur lined Grosgrain Slippers

  • Customer also reviewed:
  • Hooded Velour Robe
  • Contrast Lace Trim Nightie
Service
Product

Service rating : Disappointing that the customer has to pay to return items
Product: Really wide and sloppy so returned them

Read more
Thank you for your welcome feedback. We are always interested in our customers views regarding our returns. We offer free returns if you can return to any of our stand alone stores within thirty days or a collection service for your convenience at a small cost as an alternative to a Post Office return. Full details of these services are available on our website. If I can be of further help, just let me know.

Thanks, Beckie
33 Hour(s) ago

Deep Waistband Pull On Trousers

  • Customer also reviewed:
  • Yoga Crop Roll Top Trousers
  • Drape Swing T-Shirt
  • etc.
Service
Product

Service rating : Easy online shop, delivered quickly. Good discount. Good quality products.
Product: Very very comfy

No Comment
33 Hour(s) ago

Charlton Oxford Pillowcase

  • Customer also reviewed:
  • Charlton Flat Sheet
  • 300 Thread Count Egyptian Cotton Deep Fitted Sheet
  • etc.
Service
Product

Very good service to be recommended.

No Comment
33 Hour(s) ago

Small Cotton Storage Bag

  • Customer also reviewed:
  • Swing Dress
  • Hydrocotton Bath Mat
  • etc.
Service
Product

Service rating : Can't login to account and basket kept disappearing
Product: First order was awesome! Trying to login to order more has caused an inability to purchase more... actually went to Selfridges site to try and find the products with no luck...

Read more
I'm grateful that you've taken the time to provide your feedback to us. I'm sorry to learn that you cannot log into your White Company account. I've personally sent you an email with some more information, I look forward to hearing from you shortly.

Gemma
33 Hour(s) ago

Henley Oxford Pillowcase

  • Customer also reviewed:
  • Henley Duvet Cover
  • 200 Thread Count Egyptian Cotton Deep Fitted Sheet
  • etc.
Service
Product

From the phone call to delivery 48hrs fantastic.
My only concern was the delivery company left my delivery in the coal bunker? White sheets?

No Comment
33 Hour(s) ago

Ceramic Round Plate Large

Service
Product

Service rating : Fab service. Beautifully presented and packed with so much care.
Product: Ideal... have been waiting for these to come back into stock.Use these to put all my candles on.Beautiful,simple design.

No Comment
34 Hour(s) ago

Avignon Duvet Cover

  • Customer also reviewed:
  • Avignon Housewife Pillowcase
Service
Product

Service rating : Great
Product: Lovely looks amazing on my bed

No Comment
34 Hour(s) ago

Cambridge Oxford Pillowcase - Set of 2

  • Customer also reviewed:
  • Cambridge Duvet Cover & Pillowcase Set
  • 200 Thread Count Egyptian Cotton Fitted Sheet
  • etc.
Service
Product

Service rating : delivered in good condition and on time
Product: difficult to iron

No Comment
34 Hour(s) ago

Viscose Jacquard Nightie

Service
Product

Service rating : Excellent service and delivery options
Product: Just think this is not the quality I had expected. I always buy my nightdresses from The White Comoany because I live the styles. I would have preferred it to be slightly longer too.?

No Comment
35 Hour(s) ago

Orange Grove Signature Candle

  • Customer also reviewed:
  • Flowers Signature Candle
Service
Product

Service rating : Never had any problems with orders. Goods arrive promptly & very well packaged.
Quality & value unrivalled.
Product: Beautiful fragrance. Always use this one

No Comment
35 Hour(s) ago

Lime & Bay Shower Gel

  • Customer also reviewed:
  • Lime & Bay Hand Wash
Service
Product

Service rating : Order delivered quickly
Product: A present so can't answer

No Comment
35 Hour(s) ago

Cotton Voile Pintuck Shirt

  • Customer also reviewed:
  • Flat Tassel Tie Espadrilles
  • Lace Serving Bowl
Service
Product

Service rating : As always, excellent service from the customer service team - thank you.
Product: Perfect for the warmer months!

No Comment
36 Hour(s) ago

Leather Ballet Shoes

Service
Product

Service rating : Always exceed expectations with quality of products and service
Product: Beautiful and fantastic quality

No Comment
36 Hour(s) ago

Symons Bone China Small Mug

  • Customer also reviewed:
  • Mojito Candle
  • Printed Notebooks – Set of 3
Service
Product

Service rating : Ordered one day and delivered the next, excellent!
Product: Love the shape and size, perfect to fit in coffee maker

No Comment
36 Hour(s) ago

Linen V Neck Tunic

  • Customer also reviewed:
  • Jersey Blend Dobby Striped Shirt
  • Leather Make Up Bag
  • etc.
Service
Product

Service rating : The service has always been very good over many, many years never had any problems
Product: The quality and cut, simple and good

No Comment
36 Hour(s) ago

Spring Botanical Candle Collection

Service
Product

Service rating : Good service although delivery is expensive
Product: Lovely smells and pleased it was in sale as candles are expensive but lovely

No Comment
36 Hour(s) ago

Leather Travel Jewellery Box

  • Customer also reviewed:
  • Lime & Bay Hand & Nail Gift Set
  • Lime & Bay Diffuser
Service
Product

Service rating : Easy to order. Items delivered quickly and well packed. Exactly what The White Company do!
Product: Well made and perfect for a gift.

No Comment
36 Hour(s) ago

Classic Moses Basket

  • Customer also reviewed:
  • Moses Basket Rocking Stand
Service
Product

girl in customer service very good

No Comment
36 Hour(s) ago

Puppy Novelty Pyjamas

  • Customer also reviewed:
  • Jersey Dungaree & T-Shirt Set
  • London Short Pyjamas (1-12yrs)
  • etc.
Service
Product
Latest
Service
Product

Service rating : Very good quality and service
Product: They are going to New Zealand , love the quality

28-Apr-2017
Very good service bought as Christmas presents

Read more
No Comment
36 Hour(s) ago

Lime & Bay Luxury Gift Set

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Website works well
Product: A gift so don't know!

No Comment
37 Hour(s) ago

Girls Kitten Hat And Mitts Set (1-6yrs)

  • Customer also reviewed:
  • Linen Classic Shirt
  • Linen Blend Oxford Trousers
  • etc.
Service
Product

Excellent service both on delivery and also on refunding back into my account. Impressive !

No Comment
37 Hour(s) ago

Linen Fine Striped Jumper

Service
Product

Service rating : Great Service
Product: Lovely jumper, easy to style

No Comment
37 Hour(s) ago

Linen Wrap Midi Skirt

  • Customer also reviewed:
  • Linen Blend Oxford Trousers
  • Linen Short Sleeve Striped Jumper
  • etc.
Service
Product

Not good shipping company

Read more
Thank you for taking the time to leave your feedback. I'm sorry to learn that our shipping methods wasn't up to our normal standards. I've personally sent you an emailed you, I hope to hear back from you soon.

Gemma
37 Hour(s) ago

Flowers Hand & Nail Cream

  • Customer also reviewed:
  • Flowers Body Lotion
Service
Product

Service rating : Very fast service
Product: Pump mechanism does not work on both my hand lotions, I have informed the company.

No Comment
37 Hour(s) ago

Small Ceramic Bottle Table Lamp

  • Customer also reviewed:
  • Chunky Bubbled Tealight Holder
  • Small Captured Glass Lantern
  • etc.
Service
Product

Items delivered on time and I was kept updated at each step.Items are beautful..I cannot fault the service received.

No Comment
37 Hour(s) ago

Cloud Paper Mobile

  • Customer also reviewed:
  • Reversible Cloud Blanket
Service
Product

Service rating : Easy to order. Very prompt delivery. Good communication throughout, and nice packaging
Product: Very pretty and suitable for boy or girl

No Comment
37 Hour(s) ago

White Lavender Diffuser

  • Customer also reviewed:
  • Verveine Scent Diffuser
Service
Product

Service rating : Things arrive promptly and are well packaged
Product: Lovely fragrance for a bedroom, very subtle and not over powering. Lasts for a good length of time (I only use 4 sticks which is enough)

No Comment
37 Hour(s) ago

V Neck Back Detail Jumper

Service
Product

Service rating : Item arrived within a few days as expected, however Hermes seem to have stopped sending a message to alert you to delivery and it was just chance I was in.
Product: Flattering, stylish design & the wool is medium weight, not too fine. Unfortunately it does bobble rather a lot. Suggest sizing down, it's very generous!

Read more
No Comment
37 Hour(s) ago

Madeleine Duvet Cover & Pillowcase Set

Service
Product

Service rating : Speedy delivery as usual
Product: Excellent quality.i wouldn't buy my bedding anywhere else

No Comment
37 Hour(s) ago

Foil Print Textured Jumper

Service
Product

Service rating : Excellent service
Product: Returned the first jumper because it was too big. Ordered size smaller and love it.

No Comment
37 Hour(s) ago

Zip Through Sweater (5-12yrs)

  • Customer also reviewed:
  • Spotty Sweatshirt and Legging Set (5-12yrs)
  • Spot and Stripe Pyjamas- Set of 2
Service
Product

Service rating : always prompt and well packaged
Product: not used yet - a pressy

No Comment
38 Hour(s) ago

Lime & Bay Diffuser

  • Customer also reviewed:
  • Lime & Bay Home Spray
Service
Product

Service rating : Once dispatched it was very speedy ( took a little time before it was dispatched though . Not in a hurry so it didn't matter but if I was it might have been frustrating
Product: Fresh and long lasting without being overpowering and great value for money

No Comment
38 Hour(s) ago

Twist Front Maxi Dress

Service
Product

Service rating : Fast delivery and goods well packed
Product: I loved the colour of this dress, but the material was very thin and poor fit. Returned the dress.

No Comment
38 Hour(s) ago

Four Seasons Mini Diffuser Collection

  • Customer also reviewed:
  • Gift box
Service
Product

Excellent quality and service as always

No Comment
38 Hour(s) ago

Tiipii Hammock Stand

  • Customer also reviewed:
  • Tiipii Hanging Hammock
Service
Product

Service rating : Overall good luckily the customer service through Facebook was great, but over the phone not so great.
Product: The stand is fine, it's quite tall so you need very high ceilings. You can't use it on grass though. I had to assemble it in our garden and it became obvious that it could become unstable. Very heavy when packed in the bag. Also, the paint on the metal is already coming off where the bars are joining.

Read more
No Comment
38 Hour(s) ago

Luxury Reversible Topper

Service
Product

Service rating : Always kept up to date where my order is
Product: Easy to put on bed and love the fluffy side!

No Comment
38 Hour(s) ago

Luxury Egyptian Cotton Towel

Service
Product

Service rating : Very quick and efficient
Product: Just what I expected. Gorgeous

No Comment
38 Hour(s) ago

Kimono Sleeve Cardigan

Service
Product

Service rating : The service was fine, but I've left this feedback already. Please stop requesting feedback- it's annoying, as you can tell from my answers!
Product: I've left this feedback already. Please don't contact me again. The cardigan was poor quality and the cut dull. Felt like a £30 M&S article with a White Company label.

Read more
Thank you for taking the time to provide us with your feedback. I have contacted you directly regarding this and I look forward to hearing from you.

Thanks, Beckie
39 Hour(s) ago

Jersey Shirt

Service
Product

From ordering to delivery every step was excellent.

No Comment
39 Hour(s) ago

Linen V Neck Dress

Service
Product

Service rating : Prompt response to ordering, and fast delivery of items. Exceptional company to use.
Product: True to sizing, look and quality. Only need weather now to wear, roll on Summer!

No Comment
40 Hour(s) ago

Linen Notch Neck Dress

Service
Product

Service rating : Arrived promptly
Product: Good quality linen

No Comment
40 Hour(s) ago

Cotton Slub Striped Long Sleeve T-shirt

Service
Product

Service rating : Good delivery service & packaging
Product: Always happy with white company goods

No Comment
40 Hour(s) ago

Luxury Egyptian Cotton Towel

  • Customer also reviewed:
  • Hydrocotton Bath Mat
  • Hydrocotton Bath Mat
  • etc.
Service
Product

Perfect. Quickly delivered. Packing is wonderful

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43 Hour(s) ago

200 Thread Count Egyptian Cotton Deep Fitted Sheet

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Service
Product

Service rating : Shame that you can't have the products delivered to store instead of waiting at home for the parcel!!
Product: Not an option for 'OKAY' not the best quality that's for sure but not bad for the price, time will tell if they last and if they do more than 6 months then I shall eat my hat!!

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44 Hour(s) ago

400TC Superking Extra Deep Fitted Sheet

Service
Product

Fast delivery. Well packaged.

No Comment
44 Hour(s) ago

Wide Dobby Spot Tassel Scarf

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Service
Product

Service rating : Efficient ordering on line! Very happy that postage was free to Australia! Fast delivery.
Product: Lovely!

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