The White Company- UK Website wrote on 13-Feb
I'm sorry to see you've been left feeling this way. I've taken a look into this and I can see that you've been in contact with a couple of my colleagues and your query is now resolved. I've made sure that your feedback has been passed on to the relevant people and teams to be looked into and improved upon in the future. If there's anything else you'd like to chat to us about, please do let me know and I'll be happy to help.