The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 114733 Customer Reviews

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
51 Minute(s) ago

Sheer Stripe Jumper

  • Customer also reviewed:
  • Essential Lace Trim Cami
Service
Product

Service rating : Prompt delivery.
Product: Beautiful jumper

No Comment
1 Hour(s) ago

Duvet Cover and Pillowcase Set

Service
Product

Service rating : So weird
Product: Beautifully made, washes well too?
X

No Comment
1 Hour(s) ago

Unisex Waffle Slippers

Service
Product

Polite, friendly and efficient service from Buewater shop

No Comment
2 Hour(s) ago

Jellycat Fuddlewuddle Lamb Medium Toy

  • Customer also reviewed:
  • Elephant Hooded Baby Towel
  • Gift box
Service
Product

Service rating : Very good service
Product: So soft just adorable bought it for my daughter for the new baby

No Comment
2 Hour(s) ago

Deep Waistband Pull On Trousers

Service
Product

Service rating : Always very good
Product: Very soft and comfortable

No Comment
2 Hour(s) ago

What is Done in Love Poster & Frame

  • Customer also reviewed:
  • Lime & Bay Diffuser
Service
Product

Service rating : Fast delivery beautifully packaged
Product: Good quality as described

No Comment
2 Hour(s) ago

Woodland Fairy Quilt

Service
Product

Service rating : Fast delivery and items well packaged.
Product: Excellent quality, the same as a quilt I had previously purchased. Now all my girls have one!

No Comment
2 Hour(s) ago

Melbury Duvet Cover & Pillowcase Set

  • Customer also reviewed:
  • 200 Thread Count Egyptian Cotton Fitted Sheet
Service
Product

Service rating : Free and very quick delivery.
Product: Looks really good. Nice sheen on fabric.

No Comment
2 Hour(s) ago

European Down Duvet 4.5 Tog

  • Customer also reviewed:
  • 300 Thread Count Egyptian Cotton Duvet Cover
  • 300 Thread Count Egyptian Cotton Flat Sheet
  • etc.
Service
Product

Totally chaotic. Ordering online poor, delivery poor, financial side poor and communication poor. Will never attempt to buy online again.

No Comment
2 Hour(s) ago

Wentworth Throw

  • Customer also reviewed:
  • Cashmere Rib Square Cushion Cover
Service
Product

Service rating : Efficient and helpful.
Product: Love the product but the packaging was disappointing. I brought it as a gift, but for something that retails at £220 it came in a plastic bag. I would have expected a bit of tissue and a nice box at the very least (maybe a ribbon??).

No Comment
3 Hour(s) ago

Short Waterfall Cardigan

  • Customer also reviewed:
  • Brompton Boyfriend Jeans - 30" Length
  • Brompton Boyfriend Jeans
  • etc.
Service
Product

Service rating : Always a quick delivery with a friendly courier. Also lovely assistants in store.
Product: I love it! The feel of the cardigan is lovely and soft and looks beautiful on.

No Comment
3 Hour(s) ago

Anchor Print Hoodie (1-6yrs)

  • Customer also reviewed:
  • Breton Striped Half Zip Jumper (1-6yrs)
Service
Product

Prompt delivery. Well packaged.

No Comment
3 Hour(s) ago

Scented Tags – Set of 5

Service
Product

Fast and efficient

No Comment
4 Hour(s) ago

Hungarian Goose Down Support Pillow

Service
Product

Service rating : Very prompt easy shopping experience.
Product: Very comfortable and supportive pillow, pleased with this purchase.

No Comment
4 Hour(s) ago

Classic Double Border Towel

Service
Product

Service rating : Prompt delivery
Product: Excellent quality value for money

No Comment
4 Hour(s) ago

Satin Edged Cellular Cot Blanket - Cot Blanket

Service
Product

Service rating : Great quick delivery
Product: Not the quality I would of expected from the white company. The blanket wasn't soft and was quite ridged. Slightly disappointed.

No Comment
4 Hour(s) ago

200TC Egyptian Cotton Fitted Sheet Set

Service
Product

Service rating : The parcel took ages to be delivered mainly due to DPD Ireland needing such a large window of time and then not arriving as stated. I lost two days waiting for them to deliver as I couldn't leave the house in case they came
Product: Quality not as good as I thought, I normally purchase a higher thread count so perhaps there is a bud difference in quality,

Read more
No Comment
5 Hour(s) ago

Striped Jersey Wrap Dress

  • Customer also reviewed:
  • Stripe Knitted Cardigan
  • Stripe Knitted Leggings
Service
Product

Very efficient + beautifully packed

No Comment
5 Hour(s) ago

Salcombe Stripe Bath Mat

Service
Product

Service rating : If I have problems with completing the on line order.....bye phoning The White Company....I get order taken or helped with procedure!!! Thank you....delivery is always safely packed and posted too!
Product: Wow stunning!!!! So comfortable to stand on ...especially as my floors slate....it's always warm....well not cold....and it keeps the floor clean...well dry!! And it looks brilliant too!!! Huge thank yous
Kathryn

Read more
No Comment
6 Hour(s) ago

Super-Soft Pestemal Towels

Service
Product

Service rating : The website is clear and easy to use. Customer Services has been responsive and the returns process has worked well for me.
Product: Lovely washed well. I recently took them on holiday to use as beach towels.

No Comment
7 Hour(s) ago

Soft & Light Breathable Pillow

  • Customer also reviewed:
  • Essential Short Sleeve T-Shirt
  • Shawl Collar Stitch Cardigan
  • etc.
Service
Product

Didn't arrive as quickly as usual, but still withing a few days.

No Comment
8 Hour(s) ago

Banded Textured Swimsuit

  • Customer also reviewed:
  • Breton Colour Block Stripe T-Shirt
Service
Product

Service rating : Parcel arrived on time and on line service was easy.
Product: Good quality.

No Comment
8 Hour(s) ago

Split Back Pocket Cardigan

Service
Product

Service rating : Always well packed and arrives quickly
Product: Lovely cardigan, very soft and comfortable to wear

No Comment
8 Hour(s) ago

Luxury Egyptian Cotton Towel

  • Customer also reviewed:
  • Hydrocotton Towels
  • Hydrocotton Towels
  • etc.
Service
Product

Service rating : I made a purchase almost a month ago and still haven't received the products (which apparently have been delivered to someone else). After three different contacts with their customer services, they still haven't resend the parcel. Very disappointed.
Product: Products were not delivered yet after almost a month.

Read more
No Comment
8 Hour(s) ago

Bailey Oxford Pillowcase - Set of 2

  • Customer also reviewed:
  • Bailey Duvet Cover & Pillowcase Set
  • 300 Thread Count Egyptian Cotton Flat Sheet
  • etc.
Service
Product

Service rating : Always first class
Product: Really nice

No Comment