The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 110540 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
15 Minute(s) ago

Ocean Tide Diffuser

Service
Product

Service rating : Good website, easy ordering, prompt delivery.
Product: Absolutely fabulous smell, just like being by the seaside.

No Comment
53 Minute(s) ago

Sleeveless Jumpsuit

Service
Product

Service rating : Quick and accurate
Product: Accurate sizing and quality material. Looks good

No Comment
1 Hour(s) ago

London Bus Stripe Pyjamas

  • Customer also reviewed:
  • Winter Fairy Nightie
  • Hooded Velour Robe
Service
Product

No complaints I would just prefer shorter delivery periods. Cant wait to receive your products!!!

No Comment
3 Hour(s) ago

Woven Trim T-Shirt Dress

  • Customer also reviewed:
  • Linen Frill Hem Top
Service
Product

Products and staff are consistently good, providing prompt service.

No Comment
6 Hour(s) ago

White Lacquer Storage Box

  • Customer also reviewed:
  • Pavilion Hanging Lantern
Service
Product

Service rating : Product arrived in good time. Packaging was good.
Product: Very nice a little bigger than I expected but not a problem.

No Comment
8 Hour(s) ago

300 Thread Count Egyptian Cotton Oxford Pillowcase

  • Customer also reviewed:
  • 300 Thread Count Egyptian Cotton Duvet Cover
  • 300 Thread Count Egyptian Cotton Flat Sheet
  • etc.
Service
Product

I specified king by mistake and need Queen but my telephone conversation to your head office confirmed I can change at your London Shop-Excellent!!

No Comment
9 Hour(s) ago

Flowers Hand & Nail Cream

  • Customer also reviewed:
  • Seychelles Hand & Nail Cream
  • Lime & Bay Shower Gel
  • etc.
Service
Product

Service rating : Goods were well packed, and arrived quickly.
Product: Good quality, better than other products in a similar price range.

No Comment
10 Hour(s) ago

Mayfair Oxford PIllowcase - Set of 2

Service
Product

Service rating : Very quick delivery. Kept up to date
Product: Good quality

No Comment
10 Hour(s) ago

Sandford Duvet Cover & Pillowcase Set

  • Customer also reviewed:
  • Linen T-Shirt
Service
Product

Service rating : Quick and easy
Product: As expected

No Comment
10 Hour(s) ago

Deep Waistband Pull On Trousers

  • Customer also reviewed:
  • Deep V Neck Jumper
  • Wrap Around Sandals
  • etc.
Service
Product

i live very rurally and can't get to a store so i order items to try and being mid 50s often have to order 2 sizes to check fit. it is therefore very expensive for me to return goods (over £12 this time) and i would order and buy more if there were a free or cheaper returns policy.

Read more
I'm grateful you have taken the time to leave your comments. We are always looking for ways to improve our business. I have passed on your comments for the relevant team to look in to. If there is anything else I can help you with please do let me know.

Michelle
10 Hour(s) ago

Woven Trim T-Shirt Dress

Service
Product

Service rating : Very easy to order and fast deliver.
Product: A very flattering shape that's versatile and can be worn for work or leisure.

No Comment
11 Hour(s) ago

Wild Mint Hand Wash

Service
Product

Service rating : Pleasant smell that is not overpowering.
Product: Price increase but size of bottle decreased. I will not be buying this product again.

No Comment
11 Hour(s) ago

Monkey Comforter

  • Customer also reviewed:
  • Blanc Eau de Toilette - 100ml
Service
Product

Service rating : Quick
Product: Daughter has 4 so we will never be without!

No Comment
12 Hour(s) ago

PROVENCE EMB P/CASE BENCH

Service
Product

Service rating : Katie in customer services was so helpful.
Product: Beautiful product

No Comment
12 Hour(s) ago

Symons Skinny Jeans - 30" Length

Service
Product

Service rating : Excellent quick service and packaging.
Product: Good quality and shape but not as good as light grey skinny jeans bought fro White Company last year, also different label.

No Comment
17 Hour(s) ago

Large Bottle Vase

Service
Product

Service rating : Customer services are really well spoken, helpful and polite. Items are really well packaged
Product: Really nice quality products. always happy with my purchases which is why i use the white company often.

No Comment
17 Hour(s) ago

Linen T-Shirt

  • Customer also reviewed:
  • Drape Swing T-Shirt
Service
Product

Very good as allways

No Comment
18 Hour(s) ago

Biarritz Flat Sheet

Service
Product

Service rating : Arrived very quickly
Product: Absolutely gorgeous sheet as usual!

No Comment
20 Hour(s) ago

Men's Knitted Henley Sweater

Service
Product

Service rating : Quick and clear
Product: High quality product

No Comment
21 Hour(s) ago

200 Thread Count Egyptian Cotton Bed Linen Set

  • Customer also reviewed:
  • 200 Thread Count Egyptian Cotton Deep Fitted Sheet
Service
Product

Service rating : I phoned customer services to add a further item to the order. They said they could not. I accepted this. I then asked them if I could order the other item and would they let me off the next day delivery charge. She said no. I had thought u were of a better standard than this & that for the sake of good customer relations & not losing a sale u would do it. Other companies have been more than helpful & willing under similar circumstances. It has put me off you. I purchased the extra linen I wanted from John Lewis instead.
Product: It feels very soft & silky

Read more
I'd like to thank you for taking the time to leave your comments. I have personally emailed you and called you today in regards to this. I hope I have been able to resolve this for you. If you require any further assistance please do contact me.

Michelle
21 Hour(s) ago

Reversible Cloud Blanket

  • Customer also reviewed:
  • Lime & Bay Signature Candle
  • Gift box
Service
Product

Service rating : Fantastic fast service & great communication
Product: Beautiful, fantastic gift for a newborn.

No Comment
24 Hour(s) ago

Pomegranate Diffuser Refill

Service
Product

Service rating : Easy to order and received no problem.
Product: Didn't see the need for new reeds.

No Comment
25 Hour(s) ago

Colour Block Slash Neck Jumper

  • Customer also reviewed:
  • V Neck Ribbed Panel Jumper
Service
Product

Service rating : I ordered two jumpers in slightly different styles size 14. One was too big so I had to send back for the smaller size. I was not happy about having to pay postage. I also missed out on the 15% discount !
Product: Really liked it but returned as too big, I hope to receive the smaller size but I see on line it is out of stock !!!

Read more
No Comment
28 Hour(s) ago

Luxury Cotton Tights (1-5yrs)

  • Customer also reviewed:
  • Little Warrior Bear Gift Set
  • Indy Elephant Paper Mobile
  • etc.
Service
Product

I love the service - though if something has sold out, I'd like to be advised sooner!

No Comment
28 Hour(s) ago

Sleeveless Jumpsuit

  • Customer also reviewed:
  • Superga Canvas Plimsolls
Service
Product

Service rating : Excellent delivery time. Well packaged and with good instructions for return if necessary.
Product: Love the feel of the material and fit is perfect - size 12 - just a little too low at the neck so will need to wear a camisole under.

No Comment