Luxury bed linen, bedding and quality home accessories
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Service rating : Prompt deliveryProduct: Beautiful colour and fit just what I wanted for layering up for a long haul flight.
Service rating : As always a prompt and professional service,its a rewarding experience especially at sale time!!Product: Lovely quality and I will enjoy using them.
Service rating : Great website, swift delivery.Product: This was a lovely scarf but I ordered a similar one and chose the other instead.
They were some issues with the packaging (lack of bubble wrap etc) of the items ordered on line causing breakages but as far as customer service was concerned it was dealt with expertly, as one would expect and I was fully refunded, and assured that my feedback would be passed to the Warehouse Manager for training purposes.
Service rating : I particularly wanted the white lace trim long sleeved Pyjamas but sadly they were all out.
When I enquired about more stock I was told it’s a possibility down the line and a suggestion was made for the short sleeve Pyjama set.
I fell in love and purchased these instead.
The service was prompt and most helpful.
A most pleasant shopping experience.Product: They are beautiful. Fabric is gorgeous, they flow beautifully down the body and are so tasteful.
Absolutely thrilled with the item.
Service rating : Quick deliveryProduct: Lovely nightdress, very soft. I am a tall size 12 and ordered medium which is fine. Perhaps I could have ordered a small but it may have been a bit too clingy - depends on how you like the fit.
Service rating : Click and Collect worked well for me, fast turnaround, well packaged.Product: Good sizing, well sewn, high quality material.
Service rating : Great product choice, easy and user friendly website.Product: Great quality, soft and luxurious feel
Service rating : service very goodProduct: some items are not to the white company standard, poor fit , cut, material, i am now quite selective on what i purchase. sizes vary since they have been changed in accordance with the american size system
Excellent product and service.
Service rating : Efficient in all respectsProduct: Excellent quality style and texture. Let’s see how it washes
Service rating : Fast deliveryProduct: I absolutely love this dress. Beautiful colour and shape. I went with my size (size 10) and very happy about it.I've tried on size 12 in the shop, to be double sure, but it was to oversized for me. Can't wait for spring to come!
Always prompt and reliable
Service rating : Great product excellent serviceProduct: Great product excellent service
Service rating : Arrived on timeProduct: Love this fragrance
This is the second time that I have had been unhappy with the delivery service and had to contact customer service to rectify. I’m glad I’d noticed the error in payment for the pyjamas and I hat to wait 3 weeks before receiving the first pair that weren’t suitable and returned.
Thank you very much for your good service, was very pleased.
Service rating : Quick service, well package but delivered to numbe 15 instead of 5Product: Repeat order so obviously like the nightie
Service rating : Service was excellent and returning items at the shop so easyProduct: Lovely dress but didn't suit me
Service rating : Easy to order and quick to arriveProduct: Would not have paid full price for them
Service rating : Would love to rate but the parcel has gone missing so I haven't received anything yet. Apparently was 'out for delivery' on 13th February and to date I have not received it. The courier company are looking into but I have heard nothing back from them yet. Don't want to rate you poor as it's obviously courier issue here but no other field to mark! Your service has always been great.Product: Not received
Delivery driver did not try to ring our buzzer but went straight to the concierge with the package.
Service rating : Service and delivery swift and organised as usual.Product: Product disappointing. It was very oversized and not as fitted as shown on the model. For white company a poor quality product. Will be returning it.
Received in a short time after the order was placed
Service rating : Excellent service- very quick delivery.Product: Good quality product.