The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 108791 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
11 Minute(s) ago

Seychelles Diffuser

Service
Product

Service rating : Quick delivery
Product: Beautiful fragrance

No Comment
23 Minute(s) ago

Spa Restore Hydra Gel

Service
Product

Service rating : Customer service was excellent
Product: Fragrance is beautiful

No Comment
52 Minute(s) ago

Ribbed Back Overlap Jumper

Service
Product

Service rating : First rate service
Product: Loved the jumper but far to long in the sleeve would surgest you have a petite size

No Comment
1 Hour(s) ago

White Lavender Body Lotion

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Good
Product: You sent me the wrong product after I paid extra shipping and Canadian taxes to get into Canada for my mum on Mother's Day.

No Comment
1 Hour(s) ago

Knitted Swing Dress

Service
Product

Service rating : Service was excellent would recommend to friends and family.
Product: Fits perfectly.

No Comment
2 Hour(s) ago

Classic Hydrocotton Towel

  • Customer also reviewed:
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  • Newcombe Ceramic Soap Dish
  • etc.
Service
Product

Service rating : Always quick delivery.
Product: Beautifully soft have not washed yet so let us hope they stay that way.

No Comment
2 Hour(s) ago

Fine Silver Triple Aperture Hinged Photo Frame 3 x 3”

  • Customer also reviewed:
  • Star Velour Sleeping Bag 1.0 Tog
  • Little Warrior Bear Rattle
  • etc.
Service
Product

Service rating : Easy to order, prompt delivery and well packaged
Product: Gorgeous photo frame purchased as a gift.

No Comment
2 Hour(s) ago

10.5 TOG - AUTUMN DUVET

Service
Product

Service rating : Arrived promptly in great packaging.
Product: This is a comfortable warm duvet and it's wonderful to have the feathers in pockets as our old duvet didn't so feathers used to end up all at the bottom of it. Happy dreams ��

No Comment
3 Hour(s) ago

Cord Dungarees & Bunny

Service
Product

Service rating : My order was dispatched and delivered really quickly!
Product: These dungarees are super soft and look great.

No Comment
3 Hour(s) ago

Unisex Hydrocotton Slippers - White

Service
Product

Service rating : even though I didn't order by12 noon I still managed to get my goods delivered next day
Product: quality and and packaging as expected.

No Comment
3 Hour(s) ago

Easy-Care Cotton Oxford Pillowcase

Service
Product

Service rating : Prompt delivery
Product: Very good quality

No Comment
3 Hour(s) ago

Four Seasons Mini Diffuser Collection

Service
Product

Service rating : Order arrived promptly
Product: Four different scents, for each of the seasons - a great way to keep the house smelling good all year round!

No Comment
4 Hour(s) ago

Cotton Slub Scallop Edge Long-Sleeve T-shirt

Service
Product

Service rating : Told when item had been despatched and notification from driver when it going to be delivered. Top class service
Product: Lovely long sleeve t - shirt. Thoroughly pleased with purchase

No Comment
4 Hour(s) ago

Feather Pom Pom Ballet Slippers

  • Customer also reviewed:
  • Gift box
Service
Product

Service rating : Fast and reliable service
Product: Very good quality

No Comment
4 Hour(s) ago

Super-Soft Ultra Wash Pillow

Service
Product

Service rating : Excellent
Product: Thought it would be a lot softer after reading the reviews ... it's much harder and thicker than I thought.

No Comment
4 Hour(s) ago

200 Thread Count Egyptian Cotton Oxford Pillowcase - Single

  • Customer also reviewed:
  • 200 Thread Count Egyptian Cotton Duvet Cover
Service
Product

Service rating : Easy to use website. Clear. Efficient email confirmations and advice when product on the way.
Product: A delight to sleep on. Cool and comfortable.

No Comment
5 Hour(s) ago

Ribbed Sleeve Cardigan

Service
Product

Service rating : excellent
Product: lovely and soft

No Comment
5 Hour(s) ago

Asymmetric Hem Jumper

  • Customer also reviewed:
  • Seychelles Diffuser Refill
  • Verveine Signature Candle
Service
Product

Service rating : Always excellent prompt service
Product: Size 12 absolutely enormous , was so disappointed. I'm between a 10/12 normally and like things a little loose but this would have fitted someone several sizes bigger. Material was lovely and soft.

No Comment
6 Hour(s) ago

Egyptian Cotton Towel

  • Customer also reviewed:
  • Cotton Blend Sports Bra
  • Super-Soft Pestemal Towels
Service
Product

Service rating : The White Company's service was efficient with good packaging. They were also helpful when I phoned their customer services helpline four times due to Hermes not delivering. Hermes' courier service on the other hand was shockingly bad. They alledgedly tried to deliver my parcel five times. Each time I was in the house as I work from home in an office that overlooks the front door, so I can guarantee they did not even attempt to deliver despite their tracking stating that they had on 5 separate days. Eventually I asked The White Company to arrange a re-delivery through DPD, which arrived within 2 days. The morale being, if you get DPD as a courier the service will probably be quick and efficient, if you get Hermes, you may never see your parcel.
Product: Nice colour (pewter). Small guest towel. Do not order as a hand towel if you haven't pre-checked the size. I bought these for my kitchen as they're an ideal size to fit behind the cupboard door under the sink, but I bought the full sized hand towels for the bathroom as these would be too small, unless in a cloakroom or similar.

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No Comment
6 Hour(s) ago

Cotton Blend Sports Bra

  • Customer also reviewed:
  • Console Lamp Round Shade
  • Knitwear Hanger Wide Ends – Set of 6
Service
Product

Service rating : Very goog, reliable and fast
Product: Too stiff, also not my size although I usually order sise 10 UK

No Comment
7 Hour(s) ago

Jersey Embroidered Pyjamas

  • Customer also reviewed:
  • Four Season Votive Candle Collection
Service
Product

Service rating : I still haven't received the products due to the tax issue. And I have to fill in the tax form back and forth to meet the quota, so I think it would be better including the tax during each payment.
Product: I haven't received them yet.

No Comment
7 Hour(s) ago

Pocket Shift Dress

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  • Winter Star Tealights - Set of 4
  • etc.
Service
Product

Good was quite slow to arrive

No Comment
7 Hour(s) ago

Micro stripe jersey lace trim Pyjama top

  • Customer also reviewed:
  • Micro Stripe Jersey Lace Trim Pyjama Pull Ons
Service
Product

Service rating : Professional, helpful customer service, Always.
Product: Natural fabric, great colour shade. Good quality stitching.

No Comment
7 Hour(s) ago

Crew Neck Button Side Jumper

Service
Product

Service rating : Arrived in good time.
Product: Gorgeous jumper, so soft and versatile.

No Comment
8 Hour(s) ago

Girls Contrast Pom Pom Mittens

  • Customer also reviewed:
  • Foldable Bunny Basket - Set of 4
  • Bella Bunny Chime Toy
Service
Product

Service rating : Usually purchase in sale as can be quite expensive. But you get what you pay for. Presented well & quick delivery.
Product: Half price sale. Saving towards xmas gifts but so pretty

No Comment