The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 106812 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
13 Minute(s) ago

Grand Prix Pyjamas (1-6yrs)

  • Customer also reviewed:
  • Bear Ears Cardigan (2-6yrs)
Service
Product

Service rating : Very good service
Product: Great

No Comment
42 Minute(s) ago

Unisex Classic Robe

Service
Product

Service rating : Easy to order
Product: Have ordered many products and never disappointed always as described and always high quality

No Comment
55 Minute(s) ago

Silver Plated Dressing Table Mirror

Service
Product

Service rating : Very responsive
Product: Love the product just disappointed that due to fault it had to exchanged

No Comment
4 Hour(s) ago

Spa Relax Luxury Scented Candle

  • Customer also reviewed:
  • Noir Votive Candle
Service
Product

Service rating : Delivered on time & product as expected
Product: Attractive packaging & heavenly scent

No Comment
9 Hour(s) ago

Cushion Pad

Service
Product

Ordered an item, it didn't arrive so I called to find out the status and found out that it wouldn't be available until July. I should have had notice about this, not just left.

No Comment
9 Hour(s) ago

Suede Chelsea Boots

  • Customer also reviewed:
  • Boiled Wool Sleeveless Cardigan
  • Cashmere Ballet Slippers
  • etc.
Service
Product

Fast and professional

No Comment
10 Hour(s) ago

Stripe Hedgehog Sleepbag

  • Customer also reviewed:
  • Police Bear T-Shirt & Leggings Set
Service
Product

Service rating : Great
Product: Cosy

No Comment
10 Hour(s) ago

Silver Plated Dressing Table Mirror

  • Customer also reviewed:
  • White Lacquer Dressing Table Trays - Set of 3
Service
Product

Service rating : Arrived well packaged and in good time
Product: Very smart!

No Comment
11 Hour(s) ago

Pointelle Knit Christening Blanket

  • Customer also reviewed:
  • Essentials Hat
  • Reversible Faux Fur Gilet
  • etc.
Service
Product

Service rating : Easy ordering and packaged tracking and notifications were above standard
Product: Beautiful, soft, and obvious quality

No Comment
12 Hour(s) ago

Long Back Detail Jumper

  • Customer also reviewed:
  • Sleeveless Side Split Long Cardigan
Service
Product
Latest
Service
Product

Always helpful whether on the phone or on the stores always excellent customer service. Always make you feel valued .

25-Feb-2017
Good

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No Comment
13 Hour(s) ago

Star Fairy Lights – 30 bulbs

Service
Product

Service rating : Superb
Product: Loved these little lights as they are on wire rather than the usual cable which is very obvious. I used them to decorate my bathroom and they look stunning, so lovely that I ordered 3 sets altogether.

No Comment
15 Hour(s) ago

Luxury Quilted Mattress Protectors

Service
Product

Service rating : Ease of ordering and very prompt delivery
Product: All products I have purchased both now and in the past have been excellent quality

No Comment
15 Hour(s) ago

London Bear Blanket And Hat Set

Service
Product

Service rating : I ordered online on a Saturday and paid an extra £7.95 for next day delivery. I expected the item to be delivered on Monday or, by the latest, Tuesday. But the item was not delivered until Wednesday. This was not worth the extra money as normal delivery was 3-5 days.
Product: Lovely present for my nephew.

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No Comment
15 Hour(s) ago

Luxury Egyptian Cotton Towel

Service
Product

Online order, very quick

No Comment
15 Hour(s) ago

Everyday Leather Tote Bag

Service
Product

Service rating : Very quick and efficient.
Product: Gorgeous bag - love it!

No Comment
16 Hour(s) ago

Soft and Light Breathable Duvet

  • Customer also reviewed:
  • Luxury Quilted Mattress Protectors
Service
Product

Items arrived on time and well packaged, very good communication over delivery.

No Comment
16 Hour(s) ago

Indy Elephant Paper Mobile

Service
Product

Service rating : Service was excellent and the delivery fast but too expensive for small items!!
Came wrapped well but packing over the top and in a massive box.. not necessary!
Product: Great item, adorable!! It's a gift so can't wait to see it up when the couple have had their baby!

No Comment
17 Hour(s) ago

Verveine Bathroom Set

  • Customer also reviewed:
  • Wilton Seat Pad
Service
Product

Service rating : very good except for confusion with seat pads,ordered 3 received two after being told they were sold out..happy to get two until a rude customer service guy informed me i only ordered two..so not happy
Product: wonderful scent

No Comment
17 Hour(s) ago

Brompton Boyfriend Jeans

Service
Product

Service rating : Beautifully packaged , arrived when it said
Product: Nice fit, good quality denim , excellent value

No Comment
17 Hour(s) ago

Cashmere Bedsocks

Service
Product

Service rating : Ease of ordering
Product: Excellent service

No Comment
18 Hour(s) ago

Floral Flannel Pyjama Set

  • Customer also reviewed:
  • Short Lightweight Velour Robe
Service
Product

Service rating : I have been disappointed by White company's decision in relation to clothing to offer size 16 as the largest size for many items. I have complained in the past that their policy of offering discounts to their regular customers tied to the size of the bill for the order, when at the same time it is usually possible to find discount offers which are frequently higher and have no such restriction. Being a VIP has a cost!
Product: Their pyjamas when on sale are an excellent well made bargain.

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No Comment
18 Hour(s) ago

Luxury Egyptian Cotton Towel

Service
Product

Service rating : Very helpful contact who listened and provided replace product with no quibble. Has renewed my faith in The White Company products and service. Thank you it's really appreciated.
Product: Washes beautifully, feels good and very absorbent.

No Comment
19 Hour(s) ago

Drapey Wide Leg Trousers

  • Customer also reviewed:
  • Brushed Split Hem Dress
Service
Product

Service rating : See below. One of the items very poor quality and very difficult returns procedure. I can't work out how to return things, it won't let me print the returns label without putting in a zip code (for USA) - I live in the UK so not applicable.
Product: So very disappointed with this item. Significant difference between image and item. They look cheap, elasticated waistband...remind me of very cheap yoga trousers/pyjama bottoms. Very poor quality.

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No Comment
19 Hour(s) ago

Marble Toothbrush Holder

Service
Product

Service rating : Fast delivery and item very well packed. Item originally out of stock when initial order placed but impressed that the order was fulfilled when stock was available without me having to re-order.
Product: Beautiful product which perfectly matched the other items I have in the range. The fact that I have shopped at the White Company many times and have never returned an item is testament to the quality of the products.

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No Comment
19 Hour(s) ago

Easy-Care Cotton Duvet Cover

  • Customer also reviewed:
  • Easy-Care Cotton Housewife Pillowcase
Service
Product

Service rating : easy to order on line and was able to apply my discount code
Product: I've bought this linen before . It's great quality it washes and irons really well . It's better than some expensive ones I've purchased in the past

No Comment