TM Lewin Stores Reviews

Consumer ratings of TM Lewin Stores

Feedback for www.tmlewin.co.uk has been compiled from 51776 Customer Reviews

  • Feefo member since
  • 22/03/2011
  • T.M.Lewin offers a range of menswear that includes mens shirts, suits, ties, cufflinks, casualwear, outerwear and accessories, as well as a distinctive range of womenswear, including shirts, suits, knitwear and accessories. For something with a creative twist, we also offer our John Francomb range - a modern take on the business wardrobe. With over 60 stores currently in the UK and plans to open more, whether you shop in store, online, through our catalogue or via our phones, we look forward to bringing you the very best in quality mens and womens businesswear.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.tmlewin.co.uk
4 Hour(s) ago

Visit to our Lakeside store

Service
Product

Service rating : Excellent service, advice and help in buying the correct sized shirts and then looking for additional stock for shirts that I chose but were not my correct size.
Wouldn't hesitate to recommend a visit to this store.
Product: Smashing quality, not a bad range or choice and always available to order if not in stock (so I was told!)

Read more
No Comment
7 Hour(s) ago

Visit to our Cornhill store

Service
Product

Service rating : I visited the store twice - yesterday and today and made two purchases. The assistant Shgufta helped me select a sweater yesterday. I wanted to purchase a quilted jacket but the store didn't have one in stock. Shgufta went out of her way to find the jacket i wanted in a nearby store, called me, and I was able to get the product I wanted. I can only say that the service is exemplary -as it has been before on other stores - and when you get that level of personal service its an instant draw to return.
Product: The sweater and the jacket I bough both seem very good quality and an excellent value for money when contrasted with other products at double the prices.

Read more
No Comment
8 Hour(s) ago

Visit to our Glasgow 2 store

Service
Product

Service rating : Staff are very helpful and pleasant to deal with
Product: Products are good but I do not use TML as much as I used to because you send me emails every day. I now use one of your competoirs much more. Therefore,, I ignore the emails as they are irritating. If you would send one per month, I would probably look at it. I am providing this feedback because i do like your products but the bombardment of emails has damaged your reputation in my opinion.

Read more
No Comment
10 Hour(s) ago

Visit to our Manchester store

Service
Product

Service rating : The Staff were very friendly throughout the King Street Store. I purchased a suit and with the assistance of Lesley. She provided good quality advice on both fit and style and I felt comfortable with her recommendations which have resulted in a well fitting suit. I am familiar with the TM Lewin brand which to date has never failed to disappoint in terms of quality and fit.
Product: Top quality, look great, hard wearing and well fitted.

Read more
No Comment
13 Hour(s) ago

Visit to our Leeds store

Service
Product

Really pleased with the service that the store offered and Ian showed great detail in supporting me to choose the right suit for me.
Really good customer service.

No Comment
15 Hour(s) ago

Visit to our Strand store

Service
Product

I was in a rush at lunchtime and was in need of a shirt and tie for my son's christening. I was fortunate enough to be served by Abu Ansary who not only helped me chose the right shirt but also selected a tie for me to compliment my suit. Which my wife was very happy with. He was knowledgeable without being pushy which I liked and led me to buy.

Read more
No Comment
28 Hour(s) ago

Visit to our York store

Service
Product

Service rating : It was a well spaced store with the women's clothing up a height separate to the men's clothes. I have an automimmune disease and need to sit a lot so sat on the steps. I have visited the Leeds store with my husband and I asked for a chair. I think generally there needs to be a chair within visibility for people to see if they need to sit down. For example there may be an elderly person assisting their wife or husband shop or a mother with a baby or in my case someone who is ill. The shopping experience goes quicker for the person buying the product but the partner/person shopping with them needs to have a pleasant experience too.
Product: Good range of modern funky products. My husband bought some traditional prints as well as some more funky ones - blue army style shirt and also a tartan one. Chris the sales assistant was very helpful.

Read more
No Comment
29 Hour(s) ago

Visit to our Bristol Cabot store

Service
Product

Service rating : very nice environment
Product: top notch products

No Comment
29 Hour(s) ago

Visit to our White City store

Service
Product

Service rating : Excellent customer service, staff were knowledgable, suggested styles and sizes. They were prompt to get different sized products and arranged prompt alterations to suit trousers.
Product: Excellent quality 3 piece suit at fantastic price.

No Comment
30 Hour(s) ago

Visit to our Dublin store

Service
Product

Service rating : The store is very nice, I have to say it was cleaner and better organized than usually. The staff was very friendly and helpful
Product: I really like the quality of the products, bought a suit today. However I have not the best experience with shirts.. One of them torn after 2 washings.. :(

Read more
No Comment
34 Hour(s) ago

Visit to our Cheltenham store

Service
Product

Service rating : Staff very attentive
Product: I was looking for a good quality suit and bought one reduced in the sale :-) it required some minor alterations and living in London was told I could take it to a store there - result!!

No Comment
37 Hour(s) ago

Visit to our Berkeley Street store

Service
Product
Latest
Service
Product

Service rating : The staff in the Mayfair were very helpful, friendly and efficient
Product: The shitrs are always good quality - wear well and fit perfectly.

30-Oct-2014
The service and products are always excellent

Read more
No Comment
38 Hour(s) ago

Visit to our Newcastle store

Service
Product

Service rating : The assistants were extremely helpful, not only with the shirts that I was buying during my visit, but also with sourcing some additional items which I will be purchasing but which were not in stock
Product: Always good

No Comment
41 Hour(s) ago

Visit to our Newcastle store

Service
Product

Service rating : The store staff were welcoming and friendly and happy to help. They were very patient when I was picking out the shirts/kept changing my mind, nothing was too much hassle.
Product: Bought 4 shirts, fantastic quality and look great on my partner. The products are seen as a treat as they are on the pricey side but offer of 4 for £80 was a great chance to refresh his wardrobe. One of the shirts purchased for a wedding and the rest for work. Very comfortable and durable.

Read more
No Comment
29-Oct

Visit to our Cheltenham store

Service
Product

Martin was excellent yet again..He has now fitted out my 2 sons and goes the extra mile to find and fit the perfect first suit. He even walked us to the local alteration shop with us to get the hems taken up within an hour of purchasing the suit. Always a pleasant and positive experience.

No Comment
29-Oct

Visit to our Bishopsgate store

Service
Product

Service rating : stunning service - always a pleasant experence buying from this store
Product: decent quality, decent prices

No Comment
29-Oct

Visit to our Ludgate Hill store

Service
Product

You have a sign in the window stating 4 shirts for £80. So I was somewhat surprised to be charged £185 for 8. There is nothing to say that many of your shirts are not at that sale price and there is nothing on the shirt itself to indicate whether they are at the reduced sale price or not!

Read more
Sorry to hear of the frustration caused by this, we will contact you to discuss this.

29-Oct

Visit to our Spinningfields store

Service
Product

It was excellent, only being disappointing in that I found out that my £50 gift card had expired and there was no ability to restore it. I was not very happy about that.

No Comment
29-Oct

Visit to our Kingston store

Service
Product

I have bought many shirts since you introduced the reduced sleeve length.Why can this not be available for casual shirts.Why do you assume that men with slightly shorter arms only wear formal shirts.
Many thanks

Read more
Sorry to hear of your disappointment; we will contact you to discuss this.

29-Oct

Visit to our Kingston store

Service
Product

Service rating : great staff, smiley, very good knowledge
Product: great product, great quality and good price.

No Comment
29-Oct

Visit to our Brent Cross store

Service
Product

Amazing service from Shop assistant Sura at the Brent cross shopin Londonwho showed me more options than I ever thought possible

No Comment
28-Oct

Visit to our Cornhill store

Service
Product

Service rating : Daniel was helpful and most importantly, knowlegable
Product: I've used your shirts in the past. Great product with perfect fit- for me

No Comment
28-Oct

Visit to our Moorgate Suits store

Service
Product

Service rating : Excellent customer service, very friendly staff who take time to help you. I think it is even much better than the Canary Wharf store where I've had a completely opposite experience and refuse to shop there. I stopped into the Moorgate store waiting to meet a friend and ended up buying a suit, four trousers and a shirt.
Product: Perfectly functional, great cut and great value.

Read more
No Comment
28-Oct

Visit to our St Christophers store

Service
Product

Service rating : Need a cup of coffee
Product: But really need more variety on non iron shirts particularly in black.

No Comment
28-Oct

Visit to our Bristol store

Service
Product

Service rating : Leanne and staff very helpful, explained options without aggressively selling
Product: Great range of shirts

No Comment