TM Lewin Stores Reviews

Consumer ratings of TM Lewin Stores

Feedback for www.tmlewin.co.uk has been compiled from 48654 Customer Reviews

  • Feefo member since
  • 22/03/2011
  • T.M.Lewin offers a range of menswear that includes mens shirts, suits, ties, cufflinks, casualwear, outerwear and accessories, as well as a distinctive range of womenswear, including shirts, suits, knitwear and accessories. For something with a creative twist, we also offer our John Francomb range - a modern take on the business wardrobe. With over 60 stores currently in the UK and plans to open more, whether you shop in store, online, through our catalogue or via our phones, we look forward to bringing you the very best in quality mens and womens businesswear.

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Reviews

DateProductRatingCustomer ReviewReply from www.tmlewin.co.uk
4 Hour(s) ago

Visit to our Cheshire Oaks store

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Product

Service rating : Very good store with friendly, helpful staff
Product: very wide range of options

No Comment
4 Hour(s) ago

Visit to our Cheshire Oaks store

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Product

Service rating : Good store with good products
Product: Lots to choose from

No Comment
4 Hour(s) ago

Visit to our Cheshire Oaks store

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Product

Service rating : Very helpful staff made purchasing much easier
Product: Good,wide range of products available to choose from

No Comment
11 Hour(s) ago

Visit to our Jermyn Street Ladies store

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the service has been improved dramatically compared with two years ago

No Comment
14 Hour(s) ago

Visit to our Jermyn Street Suits store

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Service rating : Very good shop and nice suits
Product: Very good qualitiy and very helpful employer

No Comment
14 Hour(s) ago

Visit to our Guildford store

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Service rating : I'm a returning customer to T M Lewin in Guildford High Street; I'm never disappointed with the shopping experience in this well stocked store. I would like to single out Flo (Florence) for her excellent customer service - she was most attentive, personable and extremely helpful. I also need to thank Chris and Ryan who assisted in 'kitting' out my 16 year son with his first fitted suit, fitted double cuff shirts and cufflinks.
Product: The range of shirts and choice of suits is more extensive in the Guildford store than what I saw in T W Lewin in the The Bentals Centre. I always find the shirts and suits comfortable and I've never purchased a faulty product.

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No Comment
15 Hour(s) ago

Visit to our Stratford Westfield store

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Product

Service rating : It was very good
Product: It was excellent

No Comment
19 Hour(s) ago

Visit to our Fenchurch Street store

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Service rating : Quick and easy
Product: Lots of good quality choice

No Comment
21 Hour(s) ago

Visit to our Fenchurch Street store

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Service rating : The chap who served me was very polite, courtious and helpful. I did not know my sleeve lenght and he assisted by measuring me for the correcy lenght for the shirt I required.
Product: Excellent shirt, I purchased the twill shirt and it is top quality and amazing value.

No Comment
22 Hour(s) ago

Visit to our One New Change store

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Product

Service rating : I was lied to by Aaron Manager, regarding stock levels of a trouser and this is why he couldn't replace fault trouser and a repair was the only option.
Product: Tried to return some fault trousers, but was told that repair is the only option.

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I am sorry to hear you are disappointed with this service; unfortunately the Flemming suit has been discontinued. I have contacted you by e-mail with the details, as your trousers are currently being repaired by the tailors.

24 Hour(s) ago

Visit to our Lakeside store

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Product

Service rating : Friendly, very helpful customer service by Ruby
Product: Good variety of products at reasonable prices. Often have sales/promotions.

No Comment
25 Hour(s) ago

Visit to our Aberdeen store

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Product
Latest
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Service rating : All the staff on duty on Sunday 20 of July, 2014 were unfriendly and rude except the person at the till. They were unhelpful and laughed at me. I would rather advise my friends to shop online or buy h&c than be met by unfriendly staff. I am very disappointed
Product: They didn't have a size 20 in store

21-Jul-2014
The store was neatly arranged and finding my way around the store was easy

21-Jul-2014
The store was neatly arranged and finding my way around the store was easy

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We are very disappointed to hear of this service and really apologise for the frustration caused, we will contact you immediately to resolve.

26 Hour(s) ago

Visit to our Cowcross Street store

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Product

Service rating : Richard the assistant was incredible helpful. Pointed me in the direction of the right size and confirmed my sizing etc before doing making a call. He then took notice of why I was getting a short and steamed it for me so I could wear it straight from the store.
Product: Selection and styles as good as ever.

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No Comment
27 Hour(s) ago

Visit to our Nottingham store

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Service rating : Staff very helpful, gave advice on size, fit etc... Flexibility allowed me to take the trousers to the seamstress myself so that I could pick them up earlier than if TML had taken them.
Product: I've always been impressed with the quality and cost of products here. Obviously not worn properly yet but it seems to be a good buy.

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No Comment
37 Hour(s) ago

Visit to our Edinburgh store

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Product

Service rating : I was asked if I needed help very promptly, measured, offered 2 shirts to try on and then given a range of shirts from the store room to choose from as well as the display. The service was great and very efficient in terms of time which was important to me.
Product: The shirts I bought were fully fitted and an extra half inch on the collar means I can wear ties comfortably without being swamped by a huge shirt in the body.

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No Comment
39 Hour(s) ago

Visit to our Cheltenham store

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Product

Service rating : Great service from multiple members of staff.
Product: Good quality shirts and ties. Will shop again.

No Comment
39 Hour(s) ago

Visit to our Regent St store

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Service rating : The story was busy but the shop assistant, her name is Emesp I think, was friendly, attentive and very helpful.
Product: Good selection of products, I was expecting more products to be on offer.

No Comment
39 Hour(s) ago

Visit to our Dublin store

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Service rating : The staff were extremely helpful and welcoming!!
Product: The TM Lewin suits, shirts and ties are top quality!!

No Comment
40 Hour(s) ago

Visit to our Dublin store

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Service rating : The staff are very friendly and helpful and the lay out of the shop is excellent!
Product: The products I bought are of the highest quality!

No Comment
41 Hour(s) ago

Visit to our Bristol Cabot store

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Service rating : A few weeks ago, while on a short weekend break in the UK, I visited one of your Bristol stores, as I needed to have my measurements for a new suit taken. I was first greeted and served by Emily who after taking the size of my chest handed me over to her colleague Neil. Neil helped me get the right size of my trousers etc. and showed me a wide selection of suits available at that time. They were both very professional and polite. As I had to go back to Brussels on the same day, I did not want to buy the suit in the store and decided to order it online instead. I bought it last week and am very happy with the purchase. Despite knowing that I will probably not buy the suit on the spot, Neil was very patient with me and still provided excellent service. He made several suggestions to me and tried to make the sale on the day (which proved to me that he is business oriented) but was not pushy at all. I eventually bought the suit anyway (and will definitely buy another one soon), and can now say how very impressed I was with his courteous and professional approach. It is thanks to great employees like Emily and Neil that I decided to always choose T.M. Lewin from now on.
Product: The suit is great! Very good quality and fast delivery to Brussels. I will definitely come back for more.

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No Comment
41 Hour(s) ago

Visit to our Meadowhall Sheffield store

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Product

Service rating : I have recently visited the York and Sheffield stores in search of suits and shirts for my upcoming wedding as well as for work wear. The Sheffield store is obviously a lot smaller and feels very busy, the staff don't seem to have as much time to spend with you and are not as attentive as in York. Overall the staff are still helpful and knowledgable about the products but not as much as in York. Perhaps a larger store with more staff would be suited to meadowhall.
Product: I love the TM Lewin products, the fully fitted shorts with additional length are perfect for me.

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No Comment
41 Hour(s) ago

Visit to our Meadowhall Sheffield store

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Product

Service rating : Staff are not very friendly.
Can be quite rude and not very attentive.
Almost feel guilty for asking questions.
Staff at the York shop are excellent, wish they were the same in Sheffield.
Product: Excellent quality suits, very professional look.

Read more
We pride ourselves on providing great customer service and are really sorry this was not displayed on your visit.

42 Hour(s) ago

Visit to our Manchester store

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Service rating : The young lady who served me was exceptionally helpful, friendly and knowledgable. Excellent service.
Product: As the sale was on and it was just before the new season started there was a slightly limited choice of ladies shirts and sizes. Hopefully this will be remedied when the new season stock arrives.

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No Comment
44 Hour(s) ago

Visit to our New Bond Street 2 store

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Service rating : Very repective and attencious
Product: Good price/quality

No Comment
44 Hour(s) ago

Visit to our New Bond Street 2 store

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Service rating : Attendants were very attencious and receptive even that I just came to pick up a online bought
Product: Excelent price quality. Difficult to find a product similar.

No Comment