TM Lewin Stores Reviews

Consumer ratings of TM Lewin Stores

Feedback for www.tmlewin.co.uk has been compiled from 52843 Customer Reviews

  • Feefo member since
  • 22/03/2011
  • T.M.Lewin offers a range of menswear that includes mens shirts, suits, ties, cufflinks, casualwear, outerwear and accessories, as well as a distinctive range of womenswear, including shirts, suits, knitwear and accessories. For something with a creative twist, we also offer our John Francomb range - a modern take on the business wardrobe. With over 60 stores currently in the UK and plans to open more, whether you shop in store, online, through our catalogue or via our phones, we look forward to bringing you the very best in quality mens and womens businesswear.

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Reviews

DateProductRatingCustomer ReviewReply from www.tmlewin.co.uk
7 Hour(s) ago

Visit to our Manchester store

Service
Product

Service rating : I was assisted by Lesley and I thought she was excellent. She helped me to re-fold a jumper after I tried it on and also pointed me in the right direction for other colours and styles. Not too overbearing and just the right amount of assistance. Overall a really pleasurable shopping experience which was created with Lesley's help.
Product: Great jumper!

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No Comment
9 Hour(s) ago

Visit to our Richmond store

Service
Product

Service rating : Such a pleasure shopping in this store - I had bought a shirt in the Kings Cross branch which I changed my mind about and took it into my local Richmond branch for a refund. Libby organised the refund without any quibble, invited me to add my name to the mailing list and was generally so helpful and pleasant that I started chatting and explained why I brought the shirt back. I said I was looking for something less dark in colour - she went out to the back of the shop, found me something from old stock which was exactly what I was looking for. She was just so pleasant and helpful. I live in Richmond and have never been in the store before but will definitely make sure I pop in from time to time now.
Product: I don't work in an office/wear formal clothes so am not really your profile of customer. But the floral shirts you do are lovely for slightly more elegant/casual wear dressed up or down with jeans. It would be great if you had a slightly larger range in this style.

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No Comment
9 Hour(s) ago

Visit to our Jermyn Street Mens store

Service
Product

Service rating : I was served by staff member Sanjiv Bhatia who was indeed extremely helpful. Later on the manager and other staff members also showed polite service.
Product: I am now wearing T M Lewin shirts and find them to be very good. I used to wear Van Huesen and Marks and Spencer. I am also interested in T M Lewin's good volume price discounts on their shirts.

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No Comment
11 Hour(s) ago

Visit to our Manchester store

Service
Product

Service by assistant called Amy was excellent. Helpful, knowledeable and with a delightful manner in helping my two sons get the right suits. I returned a few days later to buy for myself. Will definitely shop here again.

No Comment
11 Hour(s) ago

Visit to our Richmond store

Service
Product

Service rating : The store is good, the sales assistants and the manager were also nice in terms of relating with customers. They call to notify me that my order is ready for pick up. I really enjoyed shopping there, and definitely i will be going back there, by Gods grace.
Product: Despite having have to wait for some days to exchange some of the shirts i ordered, i realized it was worth the wait because it fits me perfectly and i kind of still feel distinguished when ever i wear any of the shirts.

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No Comment
12 Hour(s) ago

Visit to our Cardiff store

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Product

Well looked after, the assistant even lent me his cufflinks

No Comment
14 Hour(s) ago

Visit to our Belfast 2 store

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Product

Service rating : Kerry served us she was excellent my son bought 5 shirts we were so impressed that my husband also bought 5
Product: We paid the extra to get the easy iron shirts which are lovely to iron and look smart

No Comment
14 Hour(s) ago

Visit to our Brent Cross store

Service
Product

I first visited the Lakeside Thurrock store where Ryan was extremely helpful. I had not intended to make a purchases there but at another store closer to home, later in the week. A combination of his excellent knowledge and assurances that I could visit any of the other stores and make any alterations or exchanges meant I made the purchase.

Later in the week I visited the Brent Cross store where Louisa, although busy and being close to closing time, was again extremely helpful when measuring me for alterations to the suit previously purchased.

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No Comment
25 Hour(s) ago

Visit to our Southampton store

Service
Product

Service rating : I will keep going back to T.M.Lewin in Southampton again and again. The service I receive is always very professional and efficient. Callum and Nick were brilliant on this visit and remembered me from a previous purchase. I always leave feeling like a very valuable customer.
Product: Just like the service, my suits are always brilliant. The tailoring is perfect and I really like how the guys in store won't let you leave with your suit until they feel the cut is just right.

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No Comment
26 Hour(s) ago

Visit to our Dublin store

Service
Product

Service rating : Although looking at dress shirts and asking for advice, it wasn't mentioned (and signage didn't suggest it either) that the dress shirts were not part of the current deal.
Product: Shirts are generally well cut and hold their form

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It is certainly not our intention to cause any frustration with the offer; the shirts are in different multi-buy offers and this should be clearly stated in the store.

28 Hour(s) ago

Visit to our White City store

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Product

Service rating : Excellent service, super friendly advice and very helpful staff!
Product: Great range of styles and colours.

No Comment
30 Hour(s) ago

Visit to our Lime Street store

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Product

At another store the leg length measurements had not been taken properly. I came to this store, and was assisted by Enzo who was absolutely fantastic. He apologised, remeasured the trousers and had the readjustments turned around in 2 days. He has also served me on other occassions, including when I returned an item I bought off the website, and he was also extremely helpful and professional on those occasions. Really great service.

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No Comment
33 Hour(s) ago

Visit to our Leeds store

Service
Product

I bought a shirt and a tie from your Leeds store. My wife daughters loved the shirt and mercilessly mocked the tie. I went back into the store, showed your member of staff which shirts I owned and she helped me buy a tie which matched a number of them. My wife and daughters greatly approved.

No Comment
25-Nov

Visit to our Dublin store

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Product

Service rating : Staff always friendly and helpful - great to go back as a repeat customer
Product: Shirts I buy there are a perfect fit and look great

No Comment
25-Nov

Visit to our Bath store

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Product

The customer service received from the store In Meadowhall was Fantastic. James was very helpful.

No Comment
25-Nov

Visit to our Leeds store

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Product

Service rating : very helpful
Product: bought shirts and a suit

No Comment
25-Nov

Visit to our Ashford store

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Product

Service rating : The lady I dealt with (Claire) was very knowledgeable and helped a great deal in finding correct suit and shirt measurements for a proper fit - very happy with this as in the past hadn't really paid attention to properly fitted clothes and now I find it makes such a difference!
Product: The products are good, unfortunately the suit I wanted was not in stock in my size :(

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No Comment
25-Nov

Visit to our Dublin store

Service
Product

First class service

No Comment
25-Nov

Visit to our Ashford store

Service
Product

Rhianna was a fantastic sales assistant- she ordered suits to the store and made the process extremely easy. The rest of the team helped out as well during tailoring the suits and selecting shirts and everyone put in a lot of effort to meet my requirements. Very happy customer. I will definitely return!

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No Comment
25-Nov

Visit to our Cheltenham store

Service
Product

I had a stain on my work shirt and needed a new one in a hurry for a client meeting. I visited the store (I usually buy my shirts from one of your competitors) and was very impressed with how helpful the staff were.

When they asked if I would like the shirt in a bag, I said I was going to wear it straight away... so they offered to iron it for me!

A highly memorable experience. I am now a convert to your shirts, thanks to the in-store staff. Just goes to show your brand is so much more than just the high quality shirts you produce.

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No Comment
25-Nov

Visit to our Jermyn Street Mens store

Service
Product

Service rating : Very good service, Ive been helped to find all single cuffs shirts in all racks. Very helpful.
Product: Very nice, but not enough single cuffs shirts

No Comment
25-Nov

Visit to our Leeds store

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Product

Service rating : Efficient, friendly, helpful, honest service from Ian
Product: Being altered

No Comment
24-Nov

Visit to our Bluewater store

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Product

Service rating : Good service received from Chris - attentive and engaging
Product: Preferably I could find a suit that fits rather than getting alterations, however the alterations made make for a great fit.

No Comment
24-Nov

Visit to our Broad Street Place store

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Product

Service rating : Always made to feel welcome
Product: Always good quality and alterations well made

No Comment
24-Nov

Visit to our Spalding Outlet store

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Product

Great service, really friendly, nothing too much trouble.

No Comment