TM Lewin Stores Reviews

Consumer ratings of TM Lewin Stores

Feedback for www.tmlewin.co.uk has been compiled from 48889 Customer Reviews

  • Feefo member since
  • 22/03/2011
  • T.M.Lewin offers a range of menswear that includes mens shirts, suits, ties, cufflinks, casualwear, outerwear and accessories, as well as a distinctive range of womenswear, including shirts, suits, knitwear and accessories. For something with a creative twist, we also offer our John Francomb range - a modern take on the business wardrobe. With over 60 stores currently in the UK and plans to open more, whether you shop in store, online, through our catalogue or via our phones, we look forward to bringing you the very best in quality mens and womens businesswear.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.tmlewin.co.uk
31 Minute(s) ago

Visit to our Fenchurch Street store

Service
Product

Service rating : Extremely helpful and flexible staff who solved my issue
Product: Really important to have a range of collar and sleeve sizes. Non-iron material is excellent and continues to look good

No Comment
1 Hour(s) ago

Visit to our Bluewater store

Service
Product

Service rating : Made to feel welcome but not over bearing. Served by Isaak, very polite and knew what I was looking for but let me to make my own decision. Walked out with a new suit which I wasn't thinking about buying! Customer service is key and you could learn a thing from Isaak and his ways of working. A+++
Product: Bought Shirts for years from the company, good quality, don't shrink, stay bright and buttons stay on!

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No Comment
2 Hour(s) ago

Visit to our Brent Cross store

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Product

Service rating : Very good experience, the sales assistant Louisa was extremely helpful. I had my size measured and Louisa was able to offer me two styles of shirt that fitted perfectly. Excellent service.
Product: Very nice fitting shirts. Good value for money. My first time in the store, i will return again.

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No Comment
3 Hour(s) ago

Visit to our Dublin store

Service
Product

Service rating : Staff were helpful, but there was one occasion in which a concern about the fitting of the suit was dismissed without explanation. There was an inconsistency regarding which suits were on sale, some of the same suits had sale tags on them, others didn't. Having left my jumper behind on the day I bought the suit, it was waiting for me with my name on it the next day, so that was a big plus.
Product: Suit is very nice.

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No Comment
4 Hour(s) ago

Visit to our Nottingham store

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Product

Service rating : The store is appealingly laid out but is a little narrow and i sometimes felt a little crowded. The staff approached me promptly, took my measurements and showed me where to look for shirts. However it is a little difficult that there are shirts of all different prices altogether. I did make some selections but noticed the price at the last minute and had to start again. One other thing: I don't know if the full range is displayed or not.
Product: I have purchased TM Lewin shirts in the past and they last and wear well. However i have one purchase to exchange- a white shirt which was wrapped. When i tried it on at home the material was so thin it was nearly see through and i wasn't happy about how it fitted under the arms

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No Comment
4 Hour(s) ago

Visit to our Brent Cross store

Service
Product

Service rating : Louisa remembered me from My previous visit. She always takes the time to find out what I am looking for and if she can assist me in any way. Louisa is helpful and cares about her customers. Thank you for providing an excellent service.
Product: All products purchased are of a good quality and are made to last. It would be nice to see more dresses made of lighter material for the summer months.

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No Comment
5 Hour(s) ago

Visit to our One New Change store

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Product

Service rating : good service
Product: good range

No Comment
5 Hour(s) ago

Visit to our Nottingham store

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Product

Service rating : Very helpful staff - very knowledgeable
Product: Not everything was in stock because of sale goods

No Comment
6 Hour(s) ago

Visit to our Edinburgh store

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Product

Service rating : Helpful and very efficient customer service.
Product: High quality product.

No Comment
9 Hour(s) ago

Visit to our Nottingham store

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Product

Service rating : Nice shop with a good atmosphere, excellent personal service that took the time to get the right suit. I went round several shops looking for a suit and this store provided the best service by far.
Product: Suit felt nice and light with a comfortable cut

No Comment
10 Hour(s) ago

Visit to our Cowcross Street store

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Product

Service rating : The store attendant (Wayne) was extremely helpful and explained the way in which the multi buy deal worked in simple and clear terms. He also gave me a run through of the suit selection and explained how the tailoring process worked. All in all very good.
Product: I have always liked TM Lewin shirts- I feel that sometimes the layout of the store is a little confusing if you haven't been before. I suppose as company feedback, you may lose customers who have just come in to browse, should the rest of the staff be busy.

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No Comment
11 Hour(s) ago

Visit to our Berkeley Street store

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Product

Service rating : Very friendly
Product: Good variety

No Comment
12 Hour(s) ago

Visit to our Cheshire Oaks store

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Product

Service rating : All staff very kind, store very clean.
Product: Could offer more selection for females.

No Comment
13 Hour(s) ago

Visit to our Fenchurch Street store

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Product

Service rating : The staff were extremely helpful. One of the best services I had in London so far. They advised me to try slim and tailored shirts, and tried to find a suitable pin tie for me.
Product: The shirts that are not non-iron, should be easier to iron. There's not that many non-iron shirts, and the others are really hard to iron.

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No Comment
16 Hour(s) ago

Visit to our Lime Street store

Service
Product

Service rating : Excellent Service
Product: Good products. Its a shame the stock of white shirts in 16 collar 35 sleeve isn't greater.

No Comment
26 Hour(s) ago

Visit to our Cheltenham store

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Product

Really helpful member of staff named Amber.

No Comment
27 Hour(s) ago

Visit to our Cheltenham store

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Product

Service rating : Shop assistants both went out of their way to help me and were very polite
Product: So far, so good! Good value shirts

No Comment
27 Hour(s) ago

Visit to our Leeds Station store

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Product
Latest
Service
Product

Service rating : The young lady who served us couldn't have been happier, more efficient or more helpful
Product: Disappointed some of my favourite shirts are no longer available - given how lovely our colleague was I wish the shop was bigger so I could have ordered a suit at he same time

28-Jul-2014
Great shirts great price - wish the collars lasted longer - the tips wear out.,

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No Comment
28 Hour(s) ago

Visit to our Brent Cross store

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Product

Service rating : Lovely sales assistant, who made me feel like nothing was too much trouble
Product: Found the perfect size and free length shortening was an added bonus

No Comment
28 Hour(s) ago

Visit to our Nottingham store

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Product

Service rating : Well presented shop which was air conditioned, the lady who served me was very friendly and helpful
Product: Good quality shirts

No Comment
29 Hour(s) ago

Visit to our Cheltenham store

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Product

Service rating : I was dealt with quickly, efficiently and extremely friendly by a black gentleman who was very helpful. I say this, only because I do not remember his name. His approach was fantastic and I think he is a brilliant ambassador for the brand!
Product: Fantastic quality and brilliant appearance.

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No Comment
29 Hour(s) ago

Visit to our Regent St store

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Product

Service rating : Excellent service
Product: Trousers tailored 1/4 inch too long but acceptable

No Comment
30 Hour(s) ago

Visit to our Watford store

Service
Product

Service rating : Very friendly and helpful service! Took less than 30 minutes to find the suit I wanted, get measured up, fitted and purchase! Suit was ready the very next day!
Product: Having bought from TM Lewin previously, I'm a big fan of their suits. Affordable yet far better quality than you'll find in Department stores and other non-specialist shops.

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No Comment
31 Hour(s) ago

Visit to our Lime Street store

Service
Product

Service rating : Service was delightful
Product: I really like the new printed silk ties and look forward to more coming soon

No Comment
32 Hour(s) ago

Visit to our Jermyn Street Mens store

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Product

Service rating : I was given a voucher from my office quote *Personal data removed by Feefo* which states valid to 3rd August. Your staff said the reader did not recognise it as a valid promotion, Really unhappy that you should do this and the staff say nothing but "speak to our head office, we do not understand either"
Product: Would prefer more choice of shirts with buttoned cuffs

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