TM Lewin Stores Reviews

Consumer ratings of TM Lewin Stores

Feedback for www.tmlewin.co.uk has been compiled from 70683 Customer Reviews

  • Feefo member since
  • 22/03/2011
  • T.M.Lewin offers a range of menswear that includes mens shirts, suits, ties, cufflinks, casualwear, outerwear and accessories, as well as a distinctive range of womenswear, including shirts, suits, knitwear and accessories. For something with a creative twist, we also offer our John Francomb range - a modern take on the business wardrobe. With over 60 stores currently in the UK and plans to open more, whether you shop in store, online, through our catalogue or via our phones, we look forward to bringing you the very best in quality mens and womens businesswear.

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Reviews

DateProductRatingCustomer ReviewReply from www.tmlewin.co.uk
57 Minute(s) ago

Visit to our Nottingham store

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Product

Service rating : Staff very helpful and polite
Product: TM lewin should offer a loyalty card with points amounting to discount all year round off goods after each purchase

No Comment
4 Hour(s) ago

Visit to our Solihull store

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Service rating : Excellent experience, fantastic service provided by Gary.
As a customer not knowing what I really wanted. Gary's knowledge of the brand and products was evidence and he listened to what sort of thing i was looking for and helped with getting that right. I left the shop very happy not only with my purchases but with the help and support provided by Gary. fantastic.....
Product: Quality of the product is superb. The fit and style was what I was looking for,

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No Comment
18 Hour(s) ago

Visit to our Fenchurch Street store

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Service rating : Helpful staff
Product: Great shirts, very good quality, good value for money

No Comment
19 Hour(s) ago

Visit to our Nottingham store

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Service rating : Sharon was extremely helpful and professional. She assisted me with ease and really made my visit to the store a pleasure.
Product: High quality suits at good prices.

No Comment
20 Hour(s) ago

Visit to our Kings Road store

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Service rating : Luca was very helpful and agreed to reduce the price of the blazer to match what had been previously advertised.
Product: Very good fit, lovely material - big fan of the Thomas Mayes range.

No Comment
21 Hour(s) ago

Visit to our Lime Street store

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I went in for advice on whether a suit I had bought from another TM Lewin branch had been fitted correctly for me, and I would like to commend Maira for her excellent customer service. She paid attention to details of the jacket and spent the time to explain to me how different aspects of the suit should fit correctly, and what could be done to modify the jacket if I was not comfortable.

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No Comment
22 Hour(s) ago

Visit to our Bath store

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Service rating : Julie served me a measured me for my suit. John called me the following day to let me know that it was ready and served me when I collected it. Both were extremely knowledgeable and helpful; the team in the Bath store never fail to impress.
Product: Excellent selection of suits, quality products and the turn around time on alterations is very impressive.

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No Comment
22 Hour(s) ago

Visit to our Ashford store

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Excellent service from Ashley! Did not have the size suit I wanted but he arranged to have one sent from another store very quickly. Then as promised he rang me at home to advise. Plus he rang another shop to inquire into alterations to the trousers ,as Lewin could not alter them to my time scale. Well done!!

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No Comment
26 Hour(s) ago

Visit to our Kings Road store

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Service rating : Mr Reza was very helpful to choice the right shirts
Product: Always good quality

No Comment
28 Hour(s) ago

Visit to our Leeds store

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Service rating : Excellent service, salesman knowledgeably and helpful.
Product: Good products, bought a suit and casual shirts.

No Comment
29 Hour(s) ago

Visit to our Regent St store

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Service rating : Good
Product: Good

No Comment
40 Hour(s) ago

Visit to our Brent Cross store

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Service rating : I don’t normally provided feedback but I normally use the Watford store but in this occasion used the Brent cross store and the staff were fantastic especially Louise and Ben who provided excellent service. At the Watford store you have to wait and ask the staff to help you who seem very unwilling to help but at Brent cross they were willing to help and explain everything in detail. I live over 30 mins away from Brent cross but I think I will start using them from now on.
Product: Amazing product range

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No Comment
41 Hour(s) ago

Visit to our Dublin store

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Service rating : Great customer service
Product: very good range and price

No Comment
41 Hour(s) ago

Visit to our Leeds store

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Service rating : I received an excellent service from Gramoz. He clearly knew his stuff, I love the suit I bought and I now know what my ideal size is. Gramoz was also very friendly and made my wife and 2 year old son feel very comfortable. Whilst trying different suits he was interacting with my son and we really felt at ease.
Product: Excellent quality suits. I will definitely buy my suits from TM Lewis from now on

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No Comment
44 Hour(s) ago

Visit to our Lakeside store

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Service rating : I went to the store to return goods I had bought online. The assistant that helped me was excellent. She helped me to try on new things too. Fantastic worker.
Product: Great quality. Very speedy to be delivered and hassle free for returns. Will definitely buy from TM Lewin again.

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No Comment
44 Hour(s) ago

Visit to our Glasgow store

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Service rating : The staff are first class in the Buchanan Street store and always make it a pleasure to pop in. They are almost like friends!
Product: I would like to see the shirts with tie-pin collars in bigger sizes and also suits for the larger guy.
By the way, will you ever bring back the World Cup cufflinks or even Euro Championship special editions this summer?

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No Comment
47 Hour(s) ago

Visit to our Lakeside store

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Product

Service rating : Very helpful
Product: Good experience

No Comment
10-Feb

Visit to our Oxford Street Shop

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Service rating : I had a tremendous shopping experience served by Lukas who was really helpful, warm and v. Friendly.
Product: My family enjoyed and loved the gifts I bought them.

No Comment
10-Feb

Visit to our Milton Keynes store

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Service rating : Today I have received excellent service fro both George and Adam. Sometimes we customers rate after service as important as the sale. George could easily referred me to the small print displayed on the counter explaining that under certain circumstances they cannot make refunds. George used business common sense to refund me my money and as such I still remain a loyal T.M.Lewin customer happy to buy most of my clothes from this very good men's outfitter. Must also add that he was ably assisted by Adam who tried his best to sort everything to my satisfaction.
Product: Excellent 110 Merino wool suit. Quality brilliant. Unfortunately alteration needed more attention but I do not believe this is any ones
fault. Maybe trouser legs could be shorter or come in more standard lengths.

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No Comment
10-Feb

Visit to our Newcastle store

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Service rating : Helpful and knowledgeable staff
Product: Good range of colours and styles in shirts

No Comment
10-Feb

Visit to our Cheshire Oaks store

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Service rating : Excellent customer service, particularly from Chris, to find the best suit for me.
Product: Top quality goods as expected of T M Lewin

No Comment
10-Feb

Visit to our Newcastle store

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Service rating : Staff very friendly and helpful
Product: Love the non- iron shirts!

No Comment
09-Feb

Visit to our York store

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Service rating : Very nice shop, excellent customer service, especially by the store manager.
Product: Good products, I'm a regularly returning customer.

No Comment
09-Feb

Visit to our Cheapside store

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Latest
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Service rating : I received superb customer service. I had ordered a number of shirts online which had been immediately hung up ready to be worn. A few weeks later when I went to wear one of them for the first time I noticed that only 3 of the 4 cufflink holes had been cut on one of the cuffs. I took it into the store to change and the staff who dealt with this were extremely helpful in replacing the shirt. What I was most annoyed about was the fact I had already ironed the shirt!
Product: I often purchase shirts at T.M.Lewin and find the products to be superb.

09-Feb-2016
Generally very helpful and friendly staff.

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No Comment
09-Feb

Visit to our Bluewater store

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Service rating : Well laid out store, staff are friendly
Product: Good value and equal quality shirts for the price

No Comment