AJ Bell Youinvest is a multi award winning provider of SIPPs (Self Invested Personal Pensions), Stocks and Shares (Investment) ISAs, Junior ISAs, Junior SIPPs and Share Dealing Accounts.
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I also have a sipp with Hargreaves Lansdown, so what I'm going to say, is because of comparisons with them.
1. Would be useful to be able to invest in US stock markets throughout their whole day, not just from 3-4:30pm... Very restrictive
2. It would be helpful to be able to deal in bonds, online
3. I would like the Youinvest Sipp to be more flexible.. (allow alternative investments.. eg mini-bonds, peer to peer....
Easy to use platform & good value for money. Currently, they are probably the best around for the average investor. Many thanks.
Impressed with AJBell
Platform fees - keep them low and you will keep my custom.
Quite a user friendly website once you are familiar with it.
The charges for dealing are low and so far all is going according to plan with regards to my portfolio.
Sometimes site not accessible and if you get in unable to trade in certain products then ring to get it set up by which time trading opportunity may be lost.
Back office rubbish unable to rights or scrips right even when you give them links to company website to read
Online access works pretty well.
I send a message on 3 Sept 2015 AND 3 follow-up messages
AND 1 MONTH LATER I STILL HAVE NOT HAD A REPLY .....
SIPP account was free when I opened it. But it charged up to £25 quarterly which seems not to be a good deal anymore compared to other company.
limited contact as have not used facilities much as yet.
Very helpful when I phone to ask them questions.
Easy to navigate website and reasonable charges make buying and selling shares a simple process. Anytime I have telephoned the office of A.J. Bell I have found the staff pleasant and helpful
After a mildly hesitant start re AJB methodology, submitted trades continue to be easily and efficiently processed.
The trading platform for my SIPP is functional and reliable. Prices aren't always as 'keen' as my ISA provider's though and flat fee for trades is higher. I don't think that the quarterly £25 management fee is good value and am considering switching to an alternative provider.
Good service. My only problem is with the limited number of overseas shares available to be held in my ISA.
simple to deal .can leave the price you want on a deal and when the share reaches that price its sold
Really great service for beginners.
I could monitor my investments much better if I could access the price charts of a specific from the date of purchase, and compare it with a FTSE chart. Since you possess all the necessary details, this could be accessed by an added icon in the account summary.
You could also add a summarising chart icon of my investments total.
It's just fine, but it sends me too many emails.
Good research section
Generally satisfactory so far.
Seems to work very well at the moment
The pricing is competitive but the mobile app and the web interface need improvement but the thing which is worst is that fees charged in respect of SIPP and ISA accounts are taken from those tax free pots rather than from a linked account as other brokers do. Completely nuts and despite having raised it with the company on a few occasions they seem not to be interested in doing anything about it.
Quick to answer the phone. Helpful staff. Efficient and easy to use software.