AJ Bell Youinvest is a multi award winning provider of SIPPs (Self Invested Personal Pensions), Stocks and Shares (Investment) ISAs, Junior ISAs, Junior SIPPs and Share Dealing Accounts.
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So far so good !
In addition to paying by debit card, the use of a saving bank account in conjunction with the dealing account will be useful. That method is used by my previous broker.
Self-service ISA for pick your own shares is a great tool for me
Have not been with company long enough to be able to comment Transfers in take an inordinately long time but I accept that many companies are not able to progress this electronically. AJ Bell add extra (delay) if they do not handle paper work promptly and by not converting to clean class (where appropriate) on receipt.
Would like to see annual statement that clearly identifies/summarises all charges and am assuming I will receive a summary of income and tax deductions
They make it easy to find the equities you are looking for, and they are quite clear about the quoted price, and the charges.
Early days yet but I am pleased with the service to date.
Not as clearas I would like, advertised rates are not actual rates as there were a couple of catches which is slightly annoying. I was expecting it to be easier to get help too.
Overall not that bad though...
I have found YouInvest to be very easy to deal with, and very much better than another organisation that I have an ISA and SIPP with.
Seem ok prices on the deals could be pro rata as buying £30 cost you £40 but buying obviously larger amounts saves you accordingly but smaller investors then are put off trading especially if trading in 2penny stocks
I phoned customer services three times with regards to a request for payment. I found the people at the other end friendly and courteuous, but not very sympathetic to my request.
It all worked out fine in the end, but not without a lot of worrying on by side.
Good to see portfolio at a glance but confused at some of the prices shown as these often differ from share price quoted elsewhere.
web site confusing and jumbled.Needs redesigning.
Could not ask for better
All my questions have been answered fully and politely. Just could get back to me a little faster. But fine, overall.
Would have prefferred to have a mid choice of on the fence actually as i'm a bit indifferent at the moment . Website annoying - could do with some attention to make it more user friendly and not have such a short timeout. That's just a few things off the cuff
The service lived up to my expectations
Happy with dealing and account costs. However, information on research area is very poor and inadequate. Having to use other websites to research companies. Could possible use A J Bell for more investments but difficult to ascertain as information and assistance is lacking. A pity as the company could be excellent if it were more user friendly.
Easy to use website and helpful staff.
I am very much satisfied with the service provided.
Costs good, investing platform clunky - on balance more neutral than poor - but not an option. certainly worse than Best Invest and Hargreaves, better than Fidelity
its early days , only used site for two trades so far
not traded yet but so far ok
Good website and excellent service
just opened ISA account - no problems so far